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govind |
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<script>
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amit |
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$(document).ready(function () {
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// Cleanup for myModal (activity/message modal)
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$('#myModal').on('hidden.bs.modal', function (e) {
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$(".activity-container .modal-body").empty();
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});
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amit |
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// Cleanup for theModal (edit/assign ticket modal)
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$('#theModal').on('hidden.bs.modal', function (e) {
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$("#theModal .modal-content").empty();
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$('body').removeClass('modal-open');
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$('.modal-backdrop').remove();
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});
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amit |
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// Ensure backdrop is removed on any modal close
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$(document).on('hidden.bs.modal', '.modal', function () {
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if ($('.modal:visible').length === 0) {
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$('body').removeClass('modal-open');
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$('.modal-backdrop').remove();
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}
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});
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getPartnerAheadOptions($("#typeaheadpartnernameforassignee"), function (selectedPartner) {
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$("#assignee-ticket-search-by-partner-name").data('id', selectedPartner.partnerId);
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$("#assignee-partner-name-input").val(selectedPartner.partnerId);
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});
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tejbeer |
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});
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govind |
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</script>
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amit |
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<style>
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.pagination-wrapper {
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display: flex;
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align-items: center;
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justify-content: space-between;
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padding: 10px 0;
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flex-wrap: wrap;
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}
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.pagination-wrapper .pagination {
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margin: 0;
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}
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.pagination-wrapper .page-size-select {
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width: auto;
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display: inline-block;
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}
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.pagination-info {
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color: #666;
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}
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.search-form {
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margin-bottom: 15px;
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}
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.search-form .form-group {
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margin-bottom: 0;
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}
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tr.ticket-unread {
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background-color: #f0f7ff !important;
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font-weight: bold;
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}
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tr.ticket-unread td {
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font-weight: bold;
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}
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.unread-badge {
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display: inline-block;
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width: 8px;
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height: 8px;
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background-color: #007bff;
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border-radius: 50%;
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margin-right: 4px;
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vertical-align: middle;
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}
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.last-activity-preview {
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font-size: 11px;
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color: #666;
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font-weight: normal;
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display: block;
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white-space: nowrap;
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overflow: hidden;
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text-overflow: ellipsis;
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max-width: 200px;
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}
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</style>
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amit |
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#parse("activity-modal-styles.vm")
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govind |
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<section class="wrapper">
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amit |
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<div class="row">
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<div class="col-lg-12">
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<h3 class="page-header"><i class="icon_document_alt"></i>TICKET</h3>
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<ol class="breadcrumb">
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<li><i class="fa fa-home"></i><a href="${rc.contextPath}/dashboard">Home</a></li>
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<li><i class="icon_document_alt"></i>My Ticket</li>
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</ol>
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</div>
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</div>
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## Search Form
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<div class="row search-form">
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<div class="col-lg-12">
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<form id="ticket-search-form" class="form-inline" onsubmit="return false;">
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<div class="form-group">
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<input type="text" id="ticket-search-input" class="form-control" style="width: 300px;"
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placeholder="Search ticket ID, partner, category, creator..."
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value="$!searchText">
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</div>
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<button type="submit" class="btn btn-primary" id="ticket-search-btn">Search</button>
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<a href="javascript:void(0)" class="btn btn-default" id="ticket-search-clear"
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style="#if(!$searchText || $searchText == '')display:none;#end">Clear</a>
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</form>
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</div>
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</div>
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<div class="row">
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<div class="col-lg-2 form-group">
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<select class="form-control input-sm" id="ticketStatus" name="ticketStatus" placeholder="Type">
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#foreach($ticketStatus in $ticketStatusValues)
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#if($ticketStatus=="RESOLVED")
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#if($roleType)
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#if($selectedticketStatus==$ticketStatus)
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<option value="$ticketStatus" selected>$ticketStatus</option>
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#else
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<option value="$ticketStatus">$ticketStatus</option>
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#end
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#end
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#else
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#if($selectedticketStatus==$ticketStatus)
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<option value="$ticketStatus" selected>$ticketStatus</option>
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#else
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<option value="$ticketStatus">$ticketStatus</option>
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#end
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#end
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#end
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</select>
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</div>
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<div class="col-lg-2 form-group">
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<select class="form-control input-sm" id="orderBy" name="orderBy" placeholder="Type">
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#foreach($orderby in $orderByValues)
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#if($orderby=="UNSORTED")
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#else
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#if($selectedorderby==$orderby)
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#if($orderby=="ASCENDING")
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<option value="$orderby" selected>OLD TO NEW</option>
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#else
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<option value="$orderby" selected>NEW TO OLD</option>
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#end
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#else
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#if($orderby=="ASCENDING")
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<option value="$orderby">OLD TO NEW</option>
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#else
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<option value="$orderby">NEW TO OLD</option>
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#end
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#end
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#end
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#end
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</select>
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</div>
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#if($roleType)
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<div class="col-lg-6 form-group pull-right">
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<div class="col-lg-6">
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<select class="form-control" id="assigneesearchType" name="assigneesearchType"
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placeholder="Search Type">
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<option value="" disabled selected>Search Type</option>
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#foreach($searchType1 in $ticketSearchTypes)
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#if($ticketSearchType.getValue()==$searchType1.getValue())
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<option value="$searchType1" selected>$ticketSearchType.getValue()</option>
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#else
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<option value="$searchType1">$searchType1.getValue()</option>
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#end
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#end
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</select>
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</div>
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<div class="col-lg-6">
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<input type="hidden" id="assignee-partner-name-input" name="assignee-partner-name-input" value="">
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<div class="assigneebyPartnerName" style="display: none;">
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<div class="input-group">
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<input placeholder="Partner Name" type="text" class="typeahead form-control"
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id="typeaheadpartnernameforassignee" value="" name="Item" data-provide="typeahead"
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autocomplete="off">
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<span class="input-group-btn">
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<button class="btn btn-primary" id="assignee-ticket-search-by-partner-name" type="button"
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data-id="">Go!</button>
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govind |
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</span>
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</div>
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</div>
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<div class="assigneebyTicketId" style="display: none;">
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<div class="input-group">
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<input placeholder="Ticket Id" type="text" class="form-control" id="assignee-search-by-ticketId"
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value="">
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<span class="input-group-btn">
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<button class="btn btn-primary" id="assignee-retailer-details-search-button-by-ticketId"
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type="button">Go!</button>
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</span>
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</div>
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</div>
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</div>
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#end
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govind |
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</div>
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</div>
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tejbeer |
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<div id="ticket-content-area">
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#parse("ticket-content.vm")
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</div>
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</section>
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<div id="ticket-details-container" style="background:white;background-color:white;">
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</div>
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#set($showFileUpload = true)
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#parse("activity-modal.vm")
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amit |
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## Edit ticket modal for CRM users to assign tickets
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#if($isCrmUser)
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<div class="edit-container">
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<div class="modal fade text-center" id="theModal" tabindex="-1" role="dialog" data-backdrop="true" data-keyboard="true">
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<div class="modal-dialog" role="document">
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<div class="modal-content">
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</div>
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</div>
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</div>
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</div>
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#end
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