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<script>
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$('#myModal').on('hidden.bs.modal', function (e) {
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$(".activity-container .modal-body").empty();
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});
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$(function(){
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getPartnerAheadOptions($("#typeaheadpartnernameforassignee"),function(selectedPartner){
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$("#assignee-ticket-search-by-partner-name").data('id',selectedPartner.partnerId);
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$("#assignee-partner-name-input").val(selectedPartner.partnerId);
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});
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});
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</script>
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<style>
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.incoming_msg_img {
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display: inline-block;
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width: 6%;
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}
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.incoming_msg_img img {
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width: 100%;
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}
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.sent_msg p {
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background:#b8d1f3;
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border-radius: 12px 15px 15px 0;
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font-size: 14px;
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margin: 0;
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color: black;
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padding: 5px 10px 5px 12px;
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word-break: break-all;
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width: 100%;
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}
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.outgoing_msg {
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overflow: hidden;
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margin: 26px 0 26px;
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}
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.sent_msg {
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float: right;
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width: 46%;
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}
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.received_msg {
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display: inline-block;
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padding: 0 0 0 10px;
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vertical-align: top;
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width: 50%;
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}
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.received_withd_msg p {
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background: #dae5f4 none repeat scroll 0 0;
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border-radius: 0 15px 15px 15px;
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color: #646464;
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font-size: 14px;
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margin: 0;
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padding: 5px 10px 5px 12px;
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word-break: break-all;
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width: 100%;
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}
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.time_date {
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color: black;
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display: block;
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font-size: 12px;
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margin: 8px 0 0;
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}
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.blue_box, .green_box,.white_box {
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display: block;
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clear:both;
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}
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.modal-dialog,
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amit.gupta |
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{
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/* 80% of window height */
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amit.gupta |
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max-height: 80%;
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}
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.modal-body {
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/* 100% = dialog height, 120px = header + footer */
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max-height:70vh;
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amit.gupta |
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overflow-y: auto;
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}
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.outgoing_msg:after,.incoming_msg:after,.white_box:after {
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content: '\A';
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white-space: pre;
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}
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.incoming_msg:before,.white_box:before {
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content: '\A';
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white-space: pre;
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}
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.white_box span {
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background-color:#ebebeb;
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background-size: 5px 5px;
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word-break: break-all;
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color: black;
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display: block;
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padding:10px 10px;
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text-align: center
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}
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</style>
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<section class="wrapper">
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<div class="row">
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<div class="col-lg-12">
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<h3 class="page-header"><i class="icon_document_alt"></i>TICKET</h3>
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<ol class="breadcrumb">
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<li><i class="fa fa-home"></i><a href="${rc.contextPath}/dashboard">Home</a></li>
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<li><i class="icon_document_alt"></i>My Ticket</li>
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</ol>
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</div>
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</div>
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govind |
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<div class = "row">
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<div class="col-lg-2 form-group">
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<select class="form-control input-sm" id = "ticketStatus" name="ticketStatus" placeholder="Type">
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#foreach($ticketStatus in $ticketStatusValues)
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#if($ticketStatus=="RESOLVED")
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#else
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#if($selectedticketStatus==$ticketStatus)
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<option value="$ticketStatus" selected>$ticketStatus</option>
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#else
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<option value="$ticketStatus">$ticketStatus</option>
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#end
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#end
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#end
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</select>
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</div>
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<div class="col-lg-2 form-group">
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<select class="form-control input-sm" id = "orderBy" name="orderBy" placeholder="Type">
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#foreach($orderby in $orderByValues)
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#if($orderby=="UNSORTED")
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#else
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#if($selectedorderby==$orderby)
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#if($orderby=="ASCENDING")
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<option value="$orderby" selected>OLD TO NEW</option>
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#else
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<option value="$orderby" selected>NEW TO OLD</option>
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#end
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#else
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#if($orderby=="ASCENDING")
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<option value="$orderby">OLD TO NEW</option>
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#else
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<option value="$orderby">NEW TO OLD</option>
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#end
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#end
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#end
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#end
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</select>
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</div>
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govind |
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#if($roleType)
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<div class="col-lg-6 form-group pull-right">
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<div class="col-lg-6">
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<select class="form-control" id = "assigneesearchType" name = "assigneesearchType" placeholder="Search Type">
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<option value="" disabled selected>Search Type</option>
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#foreach($searchType1 in $ticketSearchTypes)
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#if($ticketSearchType.getValue()==$searchType1.getValue())
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<option value="$searchType1" selected>$ticketSearchType.getValue()</option>
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#else
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<option value="$searchType1">$searchType1.getValue()</option>
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#end
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#end
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</select>
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</div>
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<div class="col-lg-6">
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<input type="hidden" id="assignee-partner-name-input" name="assignee-partner-name-input" value="">
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<div class="assigneebyPartnerName" style="display: none;">
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<div class="input-group">
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<input placeholder="Partner Name" type="text" class="typeahead form-control" id="typeaheadpartnernameforassignee" value="" name="Item" data-provide="typeahead" autocomplete="off">
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<span class="input-group-btn">
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<button class="btn btn-primary" id="assignee-ticket-search-by-partner-name" type="button" data-id="">Go!</button>
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</span>
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</div>
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</div>
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<div class="assigneebyTicketId" style="display: none;">
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<div class="input-group">
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<input placeholder="Ticket Id" type="text" class="form-control" id="assignee-search-by-ticketId" value="">
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<span class="input-group-btn">
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<button class="btn btn-primary" id="assignee-retailer-details-search-button-by-ticketId" type="button">Go!</button>
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</span>
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</div>
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</div>
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</div>
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#end
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</div>
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</div>
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<div id="my-ticket-table">
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<div class="row">
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<div class="col-lg-12">
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<table class="table table-bordered">
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<tbody>
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<tr>
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<th>Ticket Id</th>
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#if($roleType)
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<th>Partner</th>
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#end
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<th>SubCategory</th>
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<th>Created TimeStamp</th>
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#if($roleType)
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<th>Action</th>
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#else
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<th>Action</th>
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govind |
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#end
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</tr>
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#if($tickets.size()>0)
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#foreach($ticket in $tickets)
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<tr>
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<td>$ticket.getId()</td>
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#if($roleType)
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<td>$fofoIdsAndCustomRetailer.get($ticket.getFofoId()).getBusinessName()</td>
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#end
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govind |
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<td><a href="#" data-toggle="modal" data-target="#myModal" data-ticketid="$ticket.getId()" id="activities" data-assignee="$authUserIdAndAuthUserMap.get($ticket.getId()).getFirstName()">$subCategoryIdAndSubCategoryMap.get($ticket.getSubCategoryId()).getName()</a></td>
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<td>$ticket.getFormattedCreateTimestamp()</td>
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#if($roleType)
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#if($ticket.getCloseTimestamp())
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<td>$ticket.getFormattedCloseTimestamp()</td>
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#else
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#if($ticket.getLastActivity()=="RESOLVED")
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<td><button class="btn btn-primary" id="ticket-last-activity" data-ticketid="$ticket.getId()" disabled>Resolved</button></td>
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#else
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<td><button class="btn btn-primary" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved">Resolved</button></td>
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#end
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#end
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#else
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#if($ticket.getCloseTimestamp())
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<td>Closed</td>
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#else
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govind |
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#if($ticket.getLastActivity()=="RESOLVED")
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<td><button class="btn btn-primary" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved-accepted">Resolved</button>
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<button class="btn btn-danger" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved-rejected">Reopen</button></td>
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#else
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<td><button class="btn btn-primary" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved-accepted" disabled>Resolved</button>
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<button class="btn btn-danger" id="ticket-last-activity" data-ticketid="$ticket.getId()" data-activity="$resolved-rejected" disabled>Reopen</button></td>
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#end
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#end
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#end
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govind |
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</tr>
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#end
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#else
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<tr>
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<td colspan="12" style="text-align:center;">NO MATCHING DATA FOUND FOR CRITERIA</td>
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</tr>
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govind |
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#end
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</tbody>
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</table>
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</div>
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</div>
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</div>
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#if(!$tickets.isEmpty())
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<div class="row" id="tickets-paginated">
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<div class="col-lg-9">
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<p>Showing <span class="start">$start</span> to <span class="end">$end</span> of <span class="size">$size</span> items</p>
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</div>
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<div class="col-lg-3" style="text-align:right;">
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<div class="btn-group" style="width:40%">
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<button class="btn btn-primary previous" disabled="disabled" style="width:100%">Previous</button>
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</div>
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<div class="btn-group" style="width:40%">
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#if($end >= $size)
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<button class="btn btn-primary next" style="width:100%" disabled="disabled">Next</button>
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#else
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<button class="btn btn-primary next" style="width:100%">Next</button>
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#end
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</div>
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</div>
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</div>
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#end
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</section>
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<div id="ticket-details-container" style="background:white;background-color:white;">
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</div>
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govind |
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<div class="activity-container">
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govind |
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<div class="modal fade" id="myModal" role="dialog" >
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<div class="modal-dialog">
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<!-- Modal content-->
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<div class="modal-content">
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<div class="modal-header">
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<button type="button" class="close" data-dismiss="modal">×</button>
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<h4 class="modal-title">Message History</h4>
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</div>
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<div class="modal-body">
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</div><br><br>
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<div class="modal-footer">
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<div class="col-lg-10 form-group">
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<input type=number id="ticketIdforactivity" hidden>
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<input type=number id="assigneeUser" hidden>
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<textarea class="form-control rounded-0" id="activityMessage" rows="2"></textarea>
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</div>
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<div class="col-lg-2">
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<input class="btn btn-primary submit-message-button" type="button" value="Submit">
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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