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Rev Author Line No. Line
36112 ranu 1 
<link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.0/css/all.min.css">
35631 ranu 2 
<style>
36112 ranu 3 
    #rbm-call-target-table th, #breakTimeDetailsContent th {
4 
        font-size: 13px;
35631 ranu 5 
        text-align: center;
6 
        padding: 0.4rem;
7 
        vertical-align: middle;
8 
    }
9 
 
36112 ranu 10 
    #rbm-call-target-table td, #breakTimeDetailsContent td {
11 
        font-size: 13px;
12 
        text-align: center;
13 
        padding: 0.2rem;
14 
        vertical-align: middle;
15 
    }
16 
 
35852 ranu 17 
    .badge {
18 
        display: inline-block;
19 
        padding: 4px 8px;
20 
        font-size: 12px;
21 
        font-weight: 600;
22 
        border-radius: 4px;
23 
    }
24 
 
25 
    .agent-status-cell, .time-in-status-cell {
26 
        min-width: 80px;
27 
    }
28 
 
35631 ranu 29 
    #rbm-call-target-table thead th {
30 
        background-color: #343a40;
31 
        color: white;
32 
        font-weight: 600;
33 
    }
34 
 
35 
    #rbm-call-target-table tbody tr:first-child td {
36 
        font-weight: bold;
37 
        background-color: #00d6b2;
38 
    }
39 
 
40 
    .highlight-target {
41 
        background-color: #fff3cd !important;
42 
        font-weight: bold;
43 
    }
44 
 
45 
    .highlight-achieved {
46 
        background-color: #d4edda !important;
47 
    }
48 
 
49 
    .highlight-oos {
50 
        background-color: #f8d7da !important;
51 
    }
52 
 
53 
    .highlight-plan-today {
54 
        background-color: #0f57a4 !important;
55 
        color: white !important;
56 
    }
57 
 
58 
    .highlight-carry-forward {
59 
        background-color: #ffc107 !important;
60 
        color: #000 !important;
61 
    }
62 
 
63 
    .highlight-untouched {
64 
        background-color: #dc3545 !important;
65 
        color: white !important;
66 
    }
67 
 
68 
    .highlight-future-plan {
69 
        background-color: #6c757d !important;
70 
        color: #000 !important;
71 
    }
72 
 
73 
    .clickable {
74 
        cursor: pointer;
75 
        text-decoration: underline;
76 
        color: #007bff;
77 
    }
78 
 
79 
    .clickable:hover {
80 
        color: #0056b3;
81 
    }
82 
 
83 
    .modal-body table {
84 
        width: 100%;
85 
    }
86 
 
87 
    .modal-body table th, .modal-body table td {
88 
        padding: 8px;
89 
        border: 1px solid #ddd;
90 
    }
35654 ranu 91 
 
92 
    #oosDetailsContent table td, #oosDetailsContent table th {
93 
        font-size: 12px;
94 
    }
35670 ranu 95 
 
96 
    #calledDetailsContent table td, #calledDetailsContent table th {
97 
        font-size: 12px;
98 
    }
35631 ranu 99 
</style>
100 
 
101 
<div class="container-fluid">
36234 ranu 102 
    <div class="d-flex align-items-center mb-2">
103 
        <h3 class="mb-0 mr-3">RBM Call Target Summary</h3>
104 
        <div class="d-flex align-items-center">
105 
            <label for="filterDate" class="mb-0 mr-2" style="font-size: 14px; white-space: nowrap;">Date:</label>
106 
            <input type="date" id="filterDate" class="form-control form-control-sm mr-2" style="width: 150px;"
107 
                   value="$queryDate">
108 
            <button type="button" class="btn btn-primary btn-sm" onclick="filterByDate()">Go</button>
109 
        </div>
110 
    </div>
35852 ranu 111 
    <div class="row">
112 
        <div class="col-md-7">
113 
            <!-- Date-wise Called Partner Filter -->
114 
            <div class="card mb-3" style="max-width: 500px;">
115 
                <div class="card-body py-2">
116 
                    <div class="d-flex align-items-center">
117 
                        <label for="historyDate" class="mb-0 mr-2"
118 
                               style="font-size: 14px; white-space: nowrap;">Date:</label>
119 
                        <input type="date" id="historyDate" class="form-control form-control-sm mr-2"
120 
                               style="width: 140px;">
121 
                        <label for="historyRbm" class="mb-0 mr-2"
122 
                               style="font-size: 14px; white-space: nowrap;">RBM:</label>
123 
                        <select id="historyRbm" class="form-control form-control-sm mr-2" style="width: 150px;">
124 
                            <option value="">Select RBM</option>
125 
                            #foreach($model in $rbmCallTargetModels)
126 
                                <option value="$model.getAuthId()">$model.getRbmName()</option>
127 
                            #end
128 
                        </select>
129 
                        <button type="button" class="btn btn-primary btn-sm" onclick="showHistoryCalledPartners()">
130 
                            View
131 
                        </button>
132 
                    </div>
133 
                </div>
35730 ranu 134 
            </div>
135 
        </div>
35852 ranu 136 
        <div class="col-md-5">
137 
            <!-- Download All Call Data by Date -->
138 
            <div class="card mb-3" style="max-width: 450px;">
139 
                <div class="card-body py-2">
140 
                    <div class="d-flex align-items-center">
141 
                        <label for="downloadDate" class="mb-0 mr-2" style="font-size: 14px; white-space: nowrap;">Download
142 
                            Call Data:</label>
143 
                        <input type="date" id="downloadDate" class="form-control form-control-sm mr-2"
144 
                               style="width: 140px;">
145 
                        <button type="button" class="btn btn-success btn-sm" onclick="downloadCallData()">Download CSV
146 
                        </button>
147 
                    </div>
148 
                </div>
149 
            </div>
150 
 
151 
        </div>
36596 ranu 152 
        <div class="col-md-3">
153 
            <div class="card mb-3" style="max-width: 300px;">
154 
                <div class="card-body py-2">
155 
                    <div class="d-flex align-items-center">
156 
                        <button type="button" class="btn btn-info btn-sm" onclick="downloadAllTargetData()">Download All
157 
                            Target Data
158 
                        </button>
159 
                    </div>
160 
                </div>
161 
            </div>
162 
        </div>
35730 ranu 163 
    </div>
164 
 
35852 ranu 165 
 
35631 ranu 166 
    <table id="rbm-call-target-table" class="table table-bordered table-striped">
167 
        <thead>
168 
        <tr>
36315 ranu 169 
            <th>RBM Name</th>
35879 ranu 170 
            <th style="background-color: #17a2b8; color: white;">Agent Status</th>
171 
            <th style="background-color: #17a2b8; color: white;">Time in Status</th>
36179 ranu 172 
            <th style="background-color: #007bff; color: white;"><i class="fa fa-clock"></i> Login</th>
173 
            <th style="background-color: #28a745; color: white;"><i class="fa fa-phone"></i> On Call</th>
174 
            <th style="background-color: #dc3545; color: white;"><i class="fa fa-user-clock"></i> Idle</th>
175 
            <th style="background-color: #fd7e14; color: white;"><i class="fa fa-coffee"></i> Break</th>
35631 ranu 176 
            <th>Partner Count</th>
35645 ranu 177 
            <th>(Ach/Tgt)</th>
35631 ranu 178 
            <th>Calling Target</th>
36277 ranu 179 
            <th>Calls / Unique</th>
35631 ranu 180 
            <th class="highlight-plan-today">Plan Today</th>
181 
            <th class="highlight-carry-forward">Carry Forward</th>
182 
            <th style="background-color: #1e6e0e; color: white;">Zero Billing</th>
183 
            <th class="highlight-untouched">Untouched</th>
184 
            <th class="highlight-future-plan">Future Plan</th>
185 
            <th>Normal</th>
36182 ranu 186 
            <th style="background-color: #8e44ad; color: white;">Revival</th>
35631 ranu 187 
            <th style="background-color: #c0392b;">Out of Sequence</th>
188 
        </tr>
189 
        </thead>
190 
        <tbody>
191 
            #set($totalPartnerCount = 0)
192 
            #set($totalTodayTarget = 0)
193 
            #set($totalValueAchieved = 0)
194 
            #set($totalMovedToFuture = 0)
195 
            #set($totalPlanToday = 0)
196 
            #set($totalCarryForward = 0)
197 
            #set($totalZeroBilling = 0)
198 
            #set($totalUntouched = 0)
199 
            #set($totalFuturePlan = 0)
200 
            #set($totalNormal = 0)
36182 ranu 201 
            #set($totalRevival = 0)
35631 ranu 202 
            #set($totalOutOfSequence = 0)
203 
            #set($totalL2CallingList = 0)
36210 ranu 204 
            #set($totalL3CallingList = 0)
35631 ranu 205 
            #set($totalArrAchieved = 0)
206 
            #set($totalArrTarget = 0)
36276 ranu 207 
            #set($totalRecordingCalls = 0)
208 
            #set($totalUniqueRecordingCalls = 0)
35631 ranu 209 
 
210 
            ## Total row first
211 
            #foreach($model in $rbmCallTargetModels)
36228 ranu 212 
                #if(!$model.isL3Position())
35662 ranu 213 
                    #set($totalPartnerCount = $totalPartnerCount + $model.getPartnerCount())
214 
                #end
35631 ranu 215 
                #set($totalTodayTarget = $totalTodayTarget + $model.getTodayTargetOfCall())
216 
                #set($totalValueAchieved = $totalValueAchieved + $model.getValueTargetAchieved())
217 
                #set($totalMovedToFuture = $totalMovedToFuture + $model.getMovedToFuture())
218 
                #set($totalPlanToday = $totalPlanToday + $model.getPlanToday())
219 
                #set($totalCarryForward = $totalCarryForward + $model.getCarryForward())
220 
                #set($totalZeroBilling = $totalZeroBilling + $model.getZeroBilling())
221 
                #set($totalUntouched = $totalUntouched + $model.getUntouched())
222 
                #set($totalFuturePlan = $totalFuturePlan + $model.getFuturePlan())
223 
                #set($totalNormal = $totalNormal + $model.getNormal())
36182 ranu 224 
                #set($totalRevival = $totalRevival + $model.getRevival())
35631 ranu 225 
                #set($totalOutOfSequence = $totalOutOfSequence + $model.getOutOfSequenceCount())
226 
                #set($totalL2CallingList = $totalL2CallingList + $model.getL2CallingList())
36210 ranu 227 
                #set($totalL3CallingList = $totalL3CallingList + $model.getL3CallingList())
36276 ranu 228 
                #set($totalRecordingCalls = $totalRecordingCalls + $model.getTotalRecordingCalls())
229 
                #set($totalUniqueRecordingCalls = $totalUniqueRecordingCalls + $model.getUniqueRecordingCalls())
35631 ranu 230 
                #if($arrAchievedByAuthId && $arrAchievedByAuthId.get($model.getAuthId()))
231 
                    #set($totalArrAchieved = $totalArrAchieved + $arrAchievedByAuthId.get($model.getAuthId()))
232 
                #end
233 
                #if($arrTargetByAuthId && $arrTargetByAuthId.get($model.getAuthId()))
234 
                    #set($totalArrTarget = $totalArrTarget + $arrTargetByAuthId.get($model.getAuthId()))
235 
                #end
236 
            #end
237 
 
238 
            #set($adjustedTotalTarget = $totalTodayTarget + $totalMovedToFuture)
239 
            #set($adjustedTotalAchieved = $totalValueAchieved + $totalMovedToFuture)
240 
 
241 
        <tr>
36315 ranu 242 
            <td><strong>TOTAL</strong></td>
35879 ranu 243 
            <td>-</td>
244 
            <td>-</td>
36101 ranu 245 
            <td>-</td>
36179 ranu 246 
            <td>-</td>
247 
            <td>-</td>
248 
            <td>-</td>
35631 ranu 249 
            <td><strong>$totalPartnerCount</strong></td>
35636 ranu 250 
            <td><strong><span class="lakh">$totalArrAchieved</span> / <span class="lakh">$totalArrTarget</span></strong>
35631 ranu 251 
            </td>
36229 ranu 252 
            <td class="highlight-target">
253 
                #if($totalL2CallingList > 0)
254 
                    #set($totalL1OwnTarget = $adjustedTotalTarget - $totalL2CallingList)
255 
                    <strong>${totalL1OwnTarget} + <span style="color: #e67e22;">$totalL2CallingList</span></strong>
256 
                #else
257 
                    <strong>$adjustedTotalTarget</strong>
258 
                #end
259 
            </td>
36276 ranu 260 
            <td class="highlight-achieved">
36277 ranu 261 
                <strong><span style="color: #28a745;">$totalRecordingCalls</span>
262 
                    / <span style="color: #007bff;">$totalUniqueRecordingCalls</span></strong>
36276 ranu 263 
            </td>
35631 ranu 264 
            <td class="highlight-plan-today"><strong>$totalPlanToday</strong></td>
265 
            <td class="highlight-carry-forward"><strong>$totalCarryForward</strong></td>
266 
            <td><strong>$totalZeroBilling</strong></td>
267 
            <td class="highlight-untouched"><strong>$totalUntouched</strong></td>
268 
            <td class="highlight-future-plan"><strong>$totalFuturePlan</strong></td>
269 
            <td><strong>$totalNormal</strong></td>
36182 ranu 270 
            <td><strong>$totalRevival</strong></td>
35631 ranu 271 
            <td class="highlight-oos"><strong>$totalOutOfSequence</strong></td>
272 
        </tr>
273 
 
274 
            #foreach($model in $rbmCallTargetModels)
275 
                #set($rowTarget = $model.getTodayTargetOfCall() + $model.getMovedToFuture())
276 
                #set($rowAchieved = $model.getValueTargetAchieved() + $model.getMovedToFuture())
35852 ranu 277 
                #set($agentStatus = $agentStatusByAuthId.get($model.getAuthId()))
35631 ranu 278 
            <tr>
36112 ranu 279 
                <td>$model.getRbmName()</td>
35879 ranu 280 
                <td class="agent-status-cell" data-authid="$model.getAuthId()">
36234 ranu 281 
                    #if($isToday)
282 
                        #if($agentStatus && $agentStatus.getAgentStatus())
283 
                            #if($agentStatus.getAgentStatus() == "On Call")
284 
                                <span class="badge"
285 
                                      style="background-color: #28a745; color: white;">$agentStatus.getAgentStatus()</span>
286 
                            #elseif($agentStatus.getAgentStatus() == "Available")
287 
                                <span class="badge"
288 
                                      style="background-color: #dc3545; color: white;">$agentStatus.getAgentStatus()</span>
289 
                            #elseif($agentStatus.getAgentStatus().toLowerCase().contains("break"))
290 
                                <span class="badge"
291 
                                      style="background-color: #fd7e14; color: white;">$agentStatus.getAgentStatus()</span>
292 
                            #elseif($agentStatus.getAgentStatus() == "Logged Out")
293 
                                <span class="badge"
294 
                                      style="background-color: #6c757d; color: white;">$agentStatus.getAgentStatus()</span>
295 
                            #elseif($agentStatus.getAgentStatus() == "Trying")
296 
                                <span class="badge"
297 
                                      style="background-color: #ffc107; color: black;">$agentStatus.getAgentStatus()</span>
298 
                            #else
299 
                                <span class="badge"
300 
                                      style="background-color: #6c757d; color: white;">$agentStatus.getAgentStatus()</span>
301 
                            #end
35852 ranu 302 
                        #else
36234 ranu 303 
                            <span class="badge" style="background-color: #6c757d; color: white;">-</span>
35852 ranu 304 
                        #end
305 
                    #else
306 
                        <span class="badge" style="background-color: #6c757d; color: white;">-</span>
307 
                    #end
308 
                </td>
309 
                <td class="time-in-status-cell" data-authid="$model.getAuthId()">
36234 ranu 310 
                    #if($isToday)
311 
                        #if($agentStatus && $agentStatus.getTimeInStatus())
312 
                            $agentStatus.getTimeInStatus()
313 
                        #else
314 
                            -
315 
                        #end
35852 ranu 316 
                    #else
317 
                        -
318 
                    #end
35879 ranu 319 
                </td>
36179 ranu 320 
                <td style="background-color: #e7f1ff;">
321 
                    #if($loginTimeByAuthId && $loginTimeByAuthId.get($model.getAuthId()))
322 
                        $loginTimeByAuthId.get($model.getAuthId())
323 
                    #else
324 
                        -
325 
                    #end
326 
                </td>
327 
                <td style="background-color: #d4edda;">
328 
                    #if($onCallTimeByAuthId && $onCallTimeByAuthId.get($model.getAuthId()))
329 
                        $onCallTimeByAuthId.get($model.getAuthId())
330 
                    #else
331 
                        -
332 
                    #end
333 
                </td>
334 
                <td style="background-color: #f8d7da;">
335 
                    #if($availableTimeByAuthId && $availableTimeByAuthId.get($model.getAuthId()))
336 
                        $availableTimeByAuthId.get($model.getAuthId())
337 
                    #else
338 
                        -
339 
                    #end
340 
                </td>
341 
                <td style="background-color: #ffe5cc;">
342 
                    #if($breakTimeByAuthId && $breakTimeByAuthId.get($model.getAuthId()))
343 
                        $breakTimeByAuthId.get($model.getAuthId())
344 
                    #else
345 
                        -
346 
                    #end
347 
                </td>
35631 ranu 348 
                <td>$model.getPartnerCount()</td>
349 
                <td>
350 
                    #if($arrAchievedByAuthId && $arrAchievedByAuthId.get($model.getAuthId()))
35636 ranu 351 
                        <span class="lakh">$arrAchievedByAuthId.get($model.getAuthId())</span>
35631 ranu 352 
                    #else
353 
 
354 
                    #end
355 
                    /
356 
                    #if($arrTargetByAuthId && $arrTargetByAuthId.get($model.getAuthId()))
35636 ranu 357 
                        <span class="lakh">$arrTargetByAuthId.get($model.getAuthId())</span>
35631 ranu 358 
                    #else
359 
 
360 
                    #end
361 
                </td>
36229 ranu 362 
                <td class="highlight-target">
363 
                    #if($model.isL2Position() && $model.getL2CallingList() > 0)
364 
                        #set($l1OwnTarget = $rowTarget - $model.getL2CallingList())
365 
                        ${l1OwnTarget} + <span style="color: #e67e22; font-weight: bold;"
366 
                                               title="L2 Escalation">$model.getL2CallingList()</span>
367 
                    #else
368 
                        $rowTarget
369 
                    #end
370 
                </td>
36276 ranu 371 
                <td class="highlight-achieved clickable"
372 
                    onclick="showCalledPartnerDetails($model.getAuthId(), '$model.getRbmName()')">
36277 ranu 373 
                    <span style="color: #28a745; font-weight: bold;"
374 
                          title="Total calls with recording">$model.getTotalRecordingCalls()</span>
36276 ranu 375 
                    / <span style="color: #007bff; font-weight: bold;"
376 
                            title="Unique numbers with recording">$model.getUniqueRecordingCalls()</span>
35670 ranu 377 
                </td>
35631 ranu 378 
                <td class="highlight-plan-today">$model.getPlanToday()</td>
379 
                <td class="highlight-carry-forward">$model.getCarryForward()</td>
380 
                <td>$model.getZeroBilling()</td>
381 
                <td class="highlight-untouched">$model.getUntouched()</td>
382 
                <td class="highlight-future-plan">$model.getFuturePlan()</td>
383 
                <td>$model.getNormal()</td>
36182 ranu 384 
                <td>$model.getRevival()</td>
35631 ranu 385 
                <td class="highlight-oos" style="color: red;">
386 
                    #if($model.getOutOfSequenceCount() > 0)
387 
                        <span class="clickable" style="color: #e80404"
388 
                              onclick="showOutOfSequenceDetails($model.getAuthId(), '$model.getRbmName()')">$model.getOutOfSequenceCount()</span>
389 
                    #else
390 
 
391 
                    #end
392 
                </td>
393 
            </tr>
394 
            #end
395 
        </tbody>
396 
    </table>
397 
</div>
398 
 
35953 ranu 399 
<!-- Modal for Called Partner Details with Tabs -->
400 
<div class="modal fade" id="calledModal" tabindex="-1" role="dialog" aria-labelledby="calledModalLabel"
401 
     aria-hidden="true">
402 
    <div class="modal-dialog modal-lg" role="document" style="max-width: 90%;">
403 
        <div class="modal-content">
404 
            <div class="modal-header">
405 
                <h5 class="modal-title" id="calledModalLabel">Called Partners</h5>
406 
                <button type="button" class="close" data-dismiss="modal" aria-label="Close">
407 
                    <span aria-hidden="true">&times;</span>
408 
                </button>
409 
            </div>
410 
            <div class="modal-body">
36234 ranu 411 
                <div id="calledDetailsContent">
412 
                    <p>Loading...</p>
35953 ranu 413 
                </div>
414 
            </div>
415 
            <div class="modal-footer">
416 
                <button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button>
417 
            </div>
418 
        </div>
419 
    </div>
420 
</div>
421 
 
422 
<!-- Modal for Out of Sequence Details -->
423 
<div class="modal fade" id="oosModal" tabindex="-1" role="dialog" aria-labelledby="oosModalLabel"
424 
     aria-hidden="true">
425 
    <div class="modal-dialog modal-lg" role="document">
426 
        <div class="modal-content">
427 
            <div class="modal-header">
428 
                <h5 class="modal-title" id="oosModalLabel">Out of Sequence Calls</h5>
429 
                <button type="button" class="close" data-dismiss="modal" aria-label="Close">
430 
                    <span aria-hidden="true">&times;</span>
431 
                </button>
432 
            </div>
433 
            <div class="modal-body">
434 
                <div id="oosDetailsContent">
435 
                    <p>Loading...</p>
436 
                </div>
437 
            </div>
438 
            <div class="modal-footer">
439 
                <button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button>
440 
            </div>
441 
        </div>
442 
    </div>
443 
</div>
444 
 
35631 ranu 445 
<script type="text/javascript">
36234 ranu 446 
    // Store globally so it persists across AJAX reloads
447 
    window.pageQueryDate = '$queryDate';
448 
    var pageQueryDate = window.pageQueryDate;
449 
 
450 
    function filterByDate() {
451 
        var date = document.getElementById('filterDate').value;
452 
        if (date) {
453 
            var container = document.getElementById('rbm-call-target-container');
454 
            if (container) {
455 
                // Update global date BEFORE AJAX so click handlers use new date
456 
                window.pageQueryDate = date;
457 
                // AJAX reload only calling target fragment
458 
                container.innerHTML = '<div class="text-center p-5"><i class="fa fa-spinner fa-spin fa-2x"></i><br/>Loading...</div>';
459 
                fetch('/indent/rbm_call_target?date=' + date)
460 
                        .then(function (response) {
461 
                            return response.text();
462 
                        })
463 
                        .then(function (html) {
464 
                            container.innerHTML = html;
465 
                            // Re-run lakh formatting
466 
                            var elems = container.querySelectorAll('.lakh');
467 
                            for (var i = 0; i < elems.length; i++) {
468 
                                var val = parseInt(elems[i].textContent.trim());
469 
                                if (!isNaN(val)) {
470 
                                    elems[i].textContent = (val / 100000).toFixed(1) + 'L';
471 
                                }
472 
                            }
473 
                        })
474 
                        .catch(function () {
475 
                            container.innerHTML = '<p class="text-danger">Error loading data. Please try again.</p>';
476 
                        });
477 
            } else {
478 
                // Standalone page — full reload
479 
                window.location.href = '/indent/rbm_call_target?date=' + date;
480 
            }
481 
        }
482 
    }
483 
 
35984 ranu 484 
    // Store current authId and agentName for break time loading
35953 ranu 485 
    var currentModalAuthId = null;
486 
    var currentModalDate = null;
35984 ranu 487 
    var currentModalAgentName = null;
35953 ranu 488 
 
35638 ranu 489 
    document.addEventListener('DOMContentLoaded', function () {
490 
        var elems = document.querySelectorAll('.lakh');
491 
        for (var i = 0; i < elems.length; i++) {
492 
            var val = parseInt(elems[i].textContent.trim());
35636 ranu 493 
            if (!isNaN(val)) {
35638 ranu 494 
                elems[i].textContent = (val / 100000).toFixed(1) + 'L';
35636 ranu 495 
            }
35638 ranu 496 
        }
35636 ranu 497 
    });
498 
 
35631 ranu 499 
    function showOutOfSequenceDetails(authId, rbmName) {
500 
        document.getElementById('oosModalLabel').textContent = 'Out of Sequence Calls - ' + rbmName;
501 
        document.getElementById('oosDetailsContent').innerHTML = '<p>Loading...</p>';
502 
        $('#oosModal').modal('show');
503 
 
504 
        fetch('/indent/rbm_call_target/oos_details?authId=' + authId)
505 
                .then(function (response) {
506 
                    return response.json();
507 
                })
508 
                .then(function (data) {
509 
                    if (data && data.length > 0) {
510 
                        var html = '<table class="table table-bordered table-sm"><thead><tr><th>S.No</th><th>Party Name</th><th>Code</th><th>Time</th></tr></thead><tbody>';
511 
                        for (var i = 0; i < data.length; i++) {
512 
                            html += '<tr><td>' + (i + 1) + '</td><td>' + data[i].partyName + '</td><td>' + data[i].code + '</td><td>' + data[i].time + '</td></tr>';
513 
                        }
514 
                        html += '</tbody></table>';
515 
                        document.getElementById('oosDetailsContent').innerHTML = html;
516 
                    } else {
517 
                        document.getElementById('oosDetailsContent').innerHTML = '<p>No out of sequence calls found.</p>';
518 
                    }
519 
                })
520 
                .catch(function () {
521 
                    document.getElementById('oosDetailsContent').innerHTML = '<p>Error loading details. Please try again.</p>';
522 
                });
523 
    }
35670 ranu 524 
 
525 
    function showCalledPartnerDetails(authId, rbmName) {
36234 ranu 526 
        // Always use current global date (updated after AJAX reload)
527 
        var currentDate = window.pageQueryDate;
35984 ranu 528 
        // Store authId and agentName for break time tab
35953 ranu 529 
        currentModalAuthId = authId;
36234 ranu 530 
        currentModalDate = currentDate;
35984 ranu 531 
        currentModalAgentName = rbmName;
35953 ranu 532 
 
36234 ranu 533 
        document.getElementById('calledModalLabel').textContent = 'Called Partners - ' + rbmName + ' (' + currentDate + ')';
35670 ranu 534 
        document.getElementById('calledDetailsContent').innerHTML = '<p>Loading...</p>';
35953 ranu 535 
 
35670 ranu 536 
        $('#calledModal').modal('show');
537 
 
36234 ranu 538 
        var dateParam = currentDate ? '&date=' + currentDate : '';
539 
        fetch('/indent/rbm_call_target/called_details?authId=' + authId + '&agentName=' + encodeURIComponent(rbmName) + dateParam)
35670 ranu 540 
                .then(function (response) {
541 
                    return response.json();
542 
                })
543 
                .then(function (data) {
36235 ranu 544 
                    if (data && data.length > 0) {
35763 ranu 545 
                        var html = '<table class="table table-bordered table-sm"><thead><tr><th>S.No</th><th style="width: 200px;">Party Name</th><th>Code</th><th style="width: 350px;">Remark</th><th>Call Status</th><th>Call Duration</th><th>Call Date/Time</th><th>Recording</th></tr></thead><tbody>';
36235 ranu 546 
                        for (var i = 0; i < data.length; i++) {
547 
                            var rowStyle = '';
35703 ranu 548 
                            var recordingHtml = '-';
36235 ranu 549 
 
550 
                            // Break log entry — show inline with calls (sorted by time)
551 
                            if (data[i].breakLog) {
552 
                                var status = (data[i].breakStatus || '').toLowerCase();
553 
                                if (status.indexOf('available') >= 0) {
554 
                                    rowStyle = 'style="background-color: #f8d7da; color: #721c24;"'; // Light red
555 
                                } else if (status.indexOf('trying') >= 0) {
556 
                                    rowStyle = 'style="background-color: #fff3cd; color: #856404;"'; // Light yellow
557 
                                } else if (status.indexOf('logged out') >= 0 || status.indexOf('logout') >= 0) {
558 
                                    rowStyle = 'style="background-color: #e2e3e5; color: #383d41;"'; // Light grey
559 
                                } else if (status.indexOf('break') >= 0) {
560 
                                    rowStyle = 'style="background-color: #ffe5cc; color: #c45200;"'; // Light orange
561 
                                } else {
562 
                                    rowStyle = 'style="background-color: #f8f9fa; color: #333;"'; // Default light
563 
                                }
564 
                                var timeRange = data[i].callDateTime || '-';
565 
                                if (data[i].breakEndTime) {
566 
                                    var startTime = timeRange.split(' ').slice(-2).join(' '); // Get "hh:mm AM/PM"
567 
                                    timeRange = startTime + ' to ' + data[i].breakEndTime;
568 
                                }
569 
                                html += '<tr ' + rowStyle + '><td>' + (i + 1) + '</td><td colspan="4"><i class="fa fa-coffee"></i> ' + (data[i].breakStatus || 'On Break') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + timeRange + '</td><td>-</td></tr>';
570 
                            } else {
571 
                                if (data[i].recordingUrl) {
572 
                                    recordingHtml = '<audio controls style="width: 150px; height: 30px;"><source src="' + data[i].recordingUrl + '" type="audio/mpeg">Your browser does not support audio.</audio>';
573 
                                }
574 
                                html += '<tr><td>' + (i + 1) + '</td><td>' + data[i].partyName + '</td><td>' + data[i].code + '</td><td>' + data[i].remark + '- &nbsp;' + (data[i].message || '-') + '</td><td>' + (data[i].callStatus || '-') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + (data[i].callDateTime || '-') + '</td><td>' + recordingHtml + '</td></tr>';
35703 ranu 575 
                            }
35670 ranu 576 
                        }
577 
                        html += '</tbody></table>';
578 
                        document.getElementById('calledDetailsContent').innerHTML = html;
579 
                    } else {
580 
                        document.getElementById('calledDetailsContent').innerHTML = '<p>No called partners found.</p>';
581 
                    }
582 
                })
583 
                .catch(function () {
584 
                    document.getElementById('calledDetailsContent').innerHTML = '<p>Error loading details. Please try again.</p>';
585 
                });
586 
    }
35730 ranu 587 
 
35953 ranu 588 
 
35730 ranu 589 
    // Date-wise Called Partner History
590 
    function showHistoryCalledPartners() {
591 
        var selectedDate = document.getElementById('historyDate').value;
592 
        var selectedRbm = document.getElementById('historyRbm');
593 
        var authId = selectedRbm.value;
594 
        var rbmName = selectedRbm.options[selectedRbm.selectedIndex].text;
595 
 
596 
        if (!selectedDate) {
597 
            alert('Please select a date');
598 
            return;
599 
        }
600 
        if (!authId) {
601 
            alert('Please select an RBM');
602 
            return;
603 
        }
604 
 
35984 ranu 605 
        // Store authId, date and agentName for break time tab
35953 ranu 606 
        currentModalAuthId = authId;
607 
        currentModalDate = selectedDate;
35984 ranu 608 
        currentModalAgentName = rbmName;
35953 ranu 609 
 
610 
        document.getElementById('calledModalLabel').textContent = 'Activity - ' + rbmName + ' (' + selectedDate + ')';
35730 ranu 611 
        document.getElementById('calledDetailsContent').innerHTML = '<p>Loading...</p>';
35953 ranu 612 
        document.getElementById('breakTimeDetailsContent').innerHTML = '<p>Click to load break time data.</p>';
613 
 
614 
        // Reset to Called tab
615 
        $('#called-tab').tab('show');
616 
 
35730 ranu 617 
        $('#calledModal').modal('show');
618 
 
35984 ranu 619 
        fetch('/indent/rbm_call_target/called_details?authId=' + authId + '&date=' + selectedDate + '&agentName=' + encodeURIComponent(rbmName))
35730 ranu 620 
                .then(function (response) {
621 
                    return response.json();
622 
                })
623 
                .then(function (data) {
624 
                    if (data && data.length > 0) {
35763 ranu 625 
                        var html = '<table class="table table-bordered table-sm"><thead><tr><th>S.No</th><th style="width: 200px;">Party Name</th><th>Code</th><th style="width: 350px;">Remark</th><th>Call Status</th><th>Call Duration</th><th>Call Date/Time</th><th>Recording</th></tr></thead><tbody>';
35730 ranu 626 
                        for (var i = 0; i < data.length; i++) {
35984 ranu 627 
                            var rowStyle = '';
35730 ranu 628 
                            var recordingHtml = '-';
35984 ranu 629 
 
630 
                            // Check if this is a break log entry
631 
                            if (data[i].breakLog) {
36097 ranu 632 
                                var status = (data[i].breakStatus || '').toLowerCase();
633 
                                if (status.indexOf('available') >= 0) {
36099 ranu 634 
                                    rowStyle = 'style="background-color: #f8d7da; color: #721c24;"'; // Light red
36097 ranu 635 
                                } else if (status.indexOf('trying') >= 0) {
636 
                                    rowStyle = 'style="background-color: #fff3cd; color: #856404;"'; // Light yellow
637 
                                } else if (status.indexOf('logged out') >= 0 || status.indexOf('logout') >= 0) {
638 
                                    rowStyle = 'style="background-color: #e2e3e5; color: #383d41;"'; // Light grey
639 
                                } else if (status.indexOf('break') >= 0) {
640 
                                    rowStyle = 'style="background-color: #ffe5cc; color: #c45200;"'; // Light orange
641 
                                } else {
642 
                                    rowStyle = 'style="background-color: #f8f9fa; color: #333;"'; // Default light
643 
                                }
36098 ranu 644 
                                var timeRange = data[i].callDateTime || '-';
645 
                                if (data[i].breakEndTime) {
646 
                                    // Extract just the time part from callDateTime and show range
647 
                                    var startTime = timeRange.split(' ').slice(-2).join(' '); // Get "hh:mm AM/PM"
648 
                                    timeRange = startTime + ' to ' + data[i].breakEndTime;
649 
                                }
650 
                                html += '<tr ' + rowStyle + '><td>' + (i + 1) + '</td><td colspan="4"><i class="fa fa-coffee"></i> ' + (data[i].breakStatus || 'On Break') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + timeRange + '</td><td>-</td></tr>';
35984 ranu 651 
                            } else {
652 
                                if (data[i].recordingUrl) {
653 
                                    recordingHtml = '<audio controls style="width: 150px; height: 30px;"><source src="' + data[i].recordingUrl + '" type="audio/mpeg">Your browser does not support audio.</audio>';
654 
                                }
655 
                                html += '<tr><td>' + (i + 1) + '</td><td>' + data[i].partyName + '</td><td>' + data[i].code + '</td><td>' + data[i].remark + '- &nbsp;' + (data[i].message || '-') + '</td><td>' + (data[i].callStatus || '-') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + (data[i].callDateTime || '-') + '</td><td>' + recordingHtml + '</td></tr>';
35730 ranu 656 
                            }
657 
                        }
658 
                        html += '</tbody></table>';
659 
                        document.getElementById('calledDetailsContent').innerHTML = html;
660 
                    } else {
661 
                        document.getElementById('calledDetailsContent').innerHTML = '<p>No called partners found for selected date.</p>';
662 
                    }
663 
                })
664 
                .catch(function () {
665 
                    document.getElementById('calledDetailsContent').innerHTML = '<p>Error loading details. Please try again.</p>';
666 
                });
667 
    }
35852 ranu 668 
 
669 
    // Auto-refresh agent status every 30 seconds
670 
    function refreshAgentStatus() {
671 
        fetch('/indent/rbm_call_target/get_agent_statuses')
35879 ranu 672 
                .then(function (response) {
673 
                    return response.json();
674 
                })
675 
                .then(function (data) {
676 
                    if (data && data.length > 0) {
677 
                        for (var i = 0; i < data.length; i++) {
678 
                            var agent = data[i];
679 
                            var statusCell = document.querySelector('.agent-status-cell[data-authid="' + agent.authId + '"]');
680 
                            var timeCell = document.querySelector('.time-in-status-cell[data-authid="' + agent.authId + '"]');
35852 ranu 681 
 
35879 ranu 682 
                            if (statusCell) {
683 
                                var statusHtml = getStatusBadge(agent.agentStatus);
684 
                                statusCell.innerHTML = statusHtml;
685 
                            }
686 
                            if (timeCell) {
687 
                                timeCell.textContent = agent.timeInStatus || '-';
688 
                            }
35852 ranu 689 
                        }
690 
                    }
35879 ranu 691 
                })
692 
                .catch(function (err) {
693 
                    console.error('Error refreshing agent status:', err);
694 
                });
35852 ranu 695 
    }
696 
 
697 
    function getStatusBadge(status) {
698 
        if (!status) return '<span class="badge" style="background-color: #6c757d; color: white;">-</span>';
699 
 
700 
        var bgColor = '#6c757d';
701 
        var textColor = 'white';
35994 ranu 702 
        var lowerStatus = status.toLowerCase();
35852 ranu 703 
 
704 
        if (status === 'On Call') {
705 
            bgColor = '#28a745';
706 
        } else if (status === 'Available') {
35994 ranu 707 
            bgColor = '#dc3545';
708 
        } else if (lowerStatus.indexOf('break') !== -1) {
36057 ranu 709 
            bgColor = '#fd7e14';  // Orange for break
35852 ranu 710 
        } else if (status === 'Logged Out') {
36057 ranu 711 
            bgColor = '#6c757d';  // Grey for logged out
35852 ranu 712 
        } else if (status === 'Trying') {
36057 ranu 713 
            bgColor = '#ffc107';  // Yellow for trying
714 
            textColor = 'black';
35852 ranu 715 
        }
716 
 
717 
        return '<span class="badge" style="background-color: ' + bgColor + '; color: ' + textColor + ';">' + status + '</span>';
718 
    }
719 
 
36234 ranu 720 
    // Refresh every 10 seconds (only for today's view)
721 
        #if($isToday)
36057 ranu 722 
    setInterval(refreshAgentStatus, 10000);
35852 ranu 723 
 
724 
    // Initial refresh after page load
725 
    setTimeout(refreshAgentStatus, 2000);
36234 ranu 726 
        #end
35852 ranu 727 
 
728 
    // Download All Call Data by Date
729 
    function downloadCallData() {
730 
        var selectedDate = document.getElementById('downloadDate').value;
731 
        if (!selectedDate) {
732 
            alert('Please select a date');
733 
            return;
734 
        }
735 
        window.location.href = '/indent/rbm_call_target/download_call_data?date=' + selectedDate;
736 
    }
36596 ranu 737 
 
738 
    function downloadAllTargetData() {
739 
        window.location.href = '/indent/rbm_call_target/download_all_raw_data';
740 
    }
35631 ranu 741 
</script>