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Rev Author Line No. Line
36112 ranu 1 
<link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.0/css/all.min.css">
35631 ranu 2 
<style>
36112 ranu 3 
    #rbm-call-target-table th, #breakTimeDetailsContent th {
4 
        font-size: 13px;
35631 ranu 5 
        text-align: center;
6 
        padding: 0.4rem;
7 
        vertical-align: middle;
8 
    }
9 
 
36112 ranu 10 
    #rbm-call-target-table td, #breakTimeDetailsContent td {
11 
        font-size: 13px;
12 
        text-align: center;
13 
        padding: 0.2rem;
14 
        vertical-align: middle;
15 
    }
16 
 
35852 ranu 17 
    .badge {
18 
        display: inline-block;
19 
        padding: 4px 8px;
20 
        font-size: 12px;
21 
        font-weight: 600;
22 
        border-radius: 4px;
23 
    }
24 
 
25 
    .agent-status-cell, .time-in-status-cell {
26 
        min-width: 80px;
27 
    }
28 
 
35631 ranu 29 
    #rbm-call-target-table thead th {
30 
        background-color: #343a40;
31 
        color: white;
32 
        font-weight: 600;
33 
    }
34 
 
35 
    #rbm-call-target-table tbody tr:first-child td {
36 
        font-weight: bold;
37 
        background-color: #00d6b2;
38 
    }
39 
 
40 
    .highlight-target {
41 
        background-color: #fff3cd !important;
42 
        font-weight: bold;
43 
    }
44 
 
45 
    .highlight-achieved {
46 
        background-color: #d4edda !important;
47 
    }
48 
 
49 
    .highlight-oos {
50 
        background-color: #f8d7da !important;
51 
    }
52 
 
53 
    .highlight-plan-today {
54 
        background-color: #0f57a4 !important;
55 
        color: white !important;
56 
    }
57 
 
58 
    .highlight-carry-forward {
59 
        background-color: #ffc107 !important;
60 
        color: #000 !important;
61 
    }
62 
 
63 
    .highlight-untouched {
64 
        background-color: #dc3545 !important;
65 
        color: white !important;
66 
    }
67 
 
68 
    .highlight-future-plan {
69 
        background-color: #6c757d !important;
70 
        color: #000 !important;
71 
    }
72 
 
73 
    .clickable {
74 
        cursor: pointer;
75 
        text-decoration: underline;
76 
        color: #007bff;
77 
    }
78 
 
79 
    .clickable:hover {
80 
        color: #0056b3;
81 
    }
82 
 
83 
    .modal-body table {
84 
        width: 100%;
85 
    }
86 
 
87 
    .modal-body table th, .modal-body table td {
88 
        padding: 8px;
89 
        border: 1px solid #ddd;
90 
    }
35654 ranu 91 
 
92 
    #oosDetailsContent table td, #oosDetailsContent table th {
93 
        font-size: 12px;
94 
    }
35670 ranu 95 
 
96 
    #calledDetailsContent table td, #calledDetailsContent table th {
97 
        font-size: 12px;
98 
    }
35631 ranu 99 
</style>
100 
 
101 
<div class="container-fluid">
36234 ranu 102 
    <div class="d-flex align-items-center mb-2">
103 
        <h3 class="mb-0 mr-3">RBM Call Target Summary</h3>
104 
        <div class="d-flex align-items-center">
105 
            <label for="filterDate" class="mb-0 mr-2" style="font-size: 14px; white-space: nowrap;">Date:</label>
106 
            <input type="date" id="filterDate" class="form-control form-control-sm mr-2" style="width: 150px;"
107 
                   value="$queryDate">
108 
            <button type="button" class="btn btn-primary btn-sm" onclick="filterByDate()">Go</button>
109 
        </div>
110 
    </div>
35852 ranu 111 
    <div class="row">
112 
        <div class="col-md-7">
113 
            <!-- Date-wise Called Partner Filter -->
114 
            <div class="card mb-3" style="max-width: 500px;">
115 
                <div class="card-body py-2">
116 
                    <div class="d-flex align-items-center">
117 
                        <label for="historyDate" class="mb-0 mr-2"
118 
                               style="font-size: 14px; white-space: nowrap;">Date:</label>
119 
                        <input type="date" id="historyDate" class="form-control form-control-sm mr-2"
120 
                               style="width: 140px;">
121 
                        <label for="historyRbm" class="mb-0 mr-2"
122 
                               style="font-size: 14px; white-space: nowrap;">RBM:</label>
123 
                        <select id="historyRbm" class="form-control form-control-sm mr-2" style="width: 150px;">
124 
                            <option value="">Select RBM</option>
125 
                            #foreach($model in $rbmCallTargetModels)
126 
                                <option value="$model.getAuthId()">$model.getRbmName()</option>
127 
                            #end
128 
                        </select>
129 
                        <button type="button" class="btn btn-primary btn-sm" onclick="showHistoryCalledPartners()">
130 
                            View
131 
                        </button>
132 
                    </div>
133 
                </div>
35730 ranu 134 
            </div>
135 
        </div>
35852 ranu 136 
        <div class="col-md-5">
137 
            <!-- Download All Call Data by Date -->
138 
            <div class="card mb-3" style="max-width: 450px;">
139 
                <div class="card-body py-2">
140 
                    <div class="d-flex align-items-center">
141 
                        <label for="downloadDate" class="mb-0 mr-2" style="font-size: 14px; white-space: nowrap;">Download
142 
                            Call Data:</label>
143 
                        <input type="date" id="downloadDate" class="form-control form-control-sm mr-2"
144 
                               style="width: 140px;">
145 
                        <button type="button" class="btn btn-success btn-sm" onclick="downloadCallData()">Download CSV
146 
                        </button>
147 
                    </div>
148 
                </div>
149 
            </div>
150 
 
151 
        </div>
35730 ranu 152 
    </div>
153 
 
35852 ranu 154 
 
35631 ranu 155 
    <table id="rbm-call-target-table" class="table table-bordered table-striped">
156 
        <thead>
157 
        <tr>
36315 ranu 158 
            <th>RBM Name</th>
35879 ranu 159 
            <th style="background-color: #17a2b8; color: white;">Agent Status</th>
160 
            <th style="background-color: #17a2b8; color: white;">Time in Status</th>
36179 ranu 161 
            <th style="background-color: #007bff; color: white;"><i class="fa fa-clock"></i> Login</th>
162 
            <th style="background-color: #28a745; color: white;"><i class="fa fa-phone"></i> On Call</th>
163 
            <th style="background-color: #dc3545; color: white;"><i class="fa fa-user-clock"></i> Idle</th>
164 
            <th style="background-color: #fd7e14; color: white;"><i class="fa fa-coffee"></i> Break</th>
35631 ranu 165 
            <th>Partner Count</th>
35645 ranu 166 
            <th>(Ach/Tgt)</th>
35631 ranu 167 
            <th>Calling Target</th>
36277 ranu 168 
            <th>Calls / Unique</th>
35631 ranu 169 
            <th class="highlight-plan-today">Plan Today</th>
170 
            <th class="highlight-carry-forward">Carry Forward</th>
171 
            <th style="background-color: #1e6e0e; color: white;">Zero Billing</th>
172 
            <th class="highlight-untouched">Untouched</th>
173 
            <th class="highlight-future-plan">Future Plan</th>
174 
            <th>Normal</th>
36182 ranu 175 
            <th style="background-color: #8e44ad; color: white;">Revival</th>
35631 ranu 176 
            <th style="background-color: #c0392b;">Out of Sequence</th>
177 
        </tr>
178 
        </thead>
179 
        <tbody>
180 
            #set($totalPartnerCount = 0)
181 
            #set($totalTodayTarget = 0)
182 
            #set($totalValueAchieved = 0)
183 
            #set($totalMovedToFuture = 0)
184 
            #set($totalPlanToday = 0)
185 
            #set($totalCarryForward = 0)
186 
            #set($totalZeroBilling = 0)
187 
            #set($totalUntouched = 0)
188 
            #set($totalFuturePlan = 0)
189 
            #set($totalNormal = 0)
36182 ranu 190 
            #set($totalRevival = 0)
35631 ranu 191 
            #set($totalOutOfSequence = 0)
192 
            #set($totalL2CallingList = 0)
36210 ranu 193 
            #set($totalL3CallingList = 0)
35631 ranu 194 
            #set($totalArrAchieved = 0)
195 
            #set($totalArrTarget = 0)
36276 ranu 196 
            #set($totalRecordingCalls = 0)
197 
            #set($totalUniqueRecordingCalls = 0)
35631 ranu 198 
 
199 
            ## Total row first
200 
            #foreach($model in $rbmCallTargetModels)
36228 ranu 201 
                #if(!$model.isL3Position())
35662 ranu 202 
                    #set($totalPartnerCount = $totalPartnerCount + $model.getPartnerCount())
203 
                #end
35631 ranu 204 
                #set($totalTodayTarget = $totalTodayTarget + $model.getTodayTargetOfCall())
205 
                #set($totalValueAchieved = $totalValueAchieved + $model.getValueTargetAchieved())
206 
                #set($totalMovedToFuture = $totalMovedToFuture + $model.getMovedToFuture())
207 
                #set($totalPlanToday = $totalPlanToday + $model.getPlanToday())
208 
                #set($totalCarryForward = $totalCarryForward + $model.getCarryForward())
209 
                #set($totalZeroBilling = $totalZeroBilling + $model.getZeroBilling())
210 
                #set($totalUntouched = $totalUntouched + $model.getUntouched())
211 
                #set($totalFuturePlan = $totalFuturePlan + $model.getFuturePlan())
212 
                #set($totalNormal = $totalNormal + $model.getNormal())
36182 ranu 213 
                #set($totalRevival = $totalRevival + $model.getRevival())
35631 ranu 214 
                #set($totalOutOfSequence = $totalOutOfSequence + $model.getOutOfSequenceCount())
215 
                #set($totalL2CallingList = $totalL2CallingList + $model.getL2CallingList())
36210 ranu 216 
                #set($totalL3CallingList = $totalL3CallingList + $model.getL3CallingList())
36276 ranu 217 
                #set($totalRecordingCalls = $totalRecordingCalls + $model.getTotalRecordingCalls())
218 
                #set($totalUniqueRecordingCalls = $totalUniqueRecordingCalls + $model.getUniqueRecordingCalls())
35631 ranu 219 
                #if($arrAchievedByAuthId && $arrAchievedByAuthId.get($model.getAuthId()))
220 
                    #set($totalArrAchieved = $totalArrAchieved + $arrAchievedByAuthId.get($model.getAuthId()))
221 
                #end
222 
                #if($arrTargetByAuthId && $arrTargetByAuthId.get($model.getAuthId()))
223 
                    #set($totalArrTarget = $totalArrTarget + $arrTargetByAuthId.get($model.getAuthId()))
224 
                #end
225 
            #end
226 
 
227 
            #set($adjustedTotalTarget = $totalTodayTarget + $totalMovedToFuture)
228 
            #set($adjustedTotalAchieved = $totalValueAchieved + $totalMovedToFuture)
229 
 
230 
        <tr>
36315 ranu 231 
            <td><strong>TOTAL</strong></td>
35879 ranu 232 
            <td>-</td>
233 
            <td>-</td>
36101 ranu 234 
            <td>-</td>
36179 ranu 235 
            <td>-</td>
236 
            <td>-</td>
237 
            <td>-</td>
35631 ranu 238 
            <td><strong>$totalPartnerCount</strong></td>
35636 ranu 239 
            <td><strong><span class="lakh">$totalArrAchieved</span> / <span class="lakh">$totalArrTarget</span></strong>
35631 ranu 240 
            </td>
36229 ranu 241 
            <td class="highlight-target">
242 
                #if($totalL2CallingList > 0)
243 
                    #set($totalL1OwnTarget = $adjustedTotalTarget - $totalL2CallingList)
244 
                    <strong>${totalL1OwnTarget} + <span style="color: #e67e22;">$totalL2CallingList</span></strong>
245 
                #else
246 
                    <strong>$adjustedTotalTarget</strong>
247 
                #end
248 
            </td>
36276 ranu 249 
            <td class="highlight-achieved">
36277 ranu 250 
                <strong><span style="color: #28a745;">$totalRecordingCalls</span>
251 
                    / <span style="color: #007bff;">$totalUniqueRecordingCalls</span></strong>
36276 ranu 252 
            </td>
35631 ranu 253 
            <td class="highlight-plan-today"><strong>$totalPlanToday</strong></td>
254 
            <td class="highlight-carry-forward"><strong>$totalCarryForward</strong></td>
255 
            <td><strong>$totalZeroBilling</strong></td>
256 
            <td class="highlight-untouched"><strong>$totalUntouched</strong></td>
257 
            <td class="highlight-future-plan"><strong>$totalFuturePlan</strong></td>
258 
            <td><strong>$totalNormal</strong></td>
36182 ranu 259 
            <td><strong>$totalRevival</strong></td>
35631 ranu 260 
            <td class="highlight-oos"><strong>$totalOutOfSequence</strong></td>
261 
        </tr>
262 
 
263 
            #foreach($model in $rbmCallTargetModels)
264 
                #set($rowTarget = $model.getTodayTargetOfCall() + $model.getMovedToFuture())
265 
                #set($rowAchieved = $model.getValueTargetAchieved() + $model.getMovedToFuture())
35852 ranu 266 
                #set($agentStatus = $agentStatusByAuthId.get($model.getAuthId()))
35631 ranu 267 
            <tr>
36112 ranu 268 
                <td>$model.getRbmName()</td>
35879 ranu 269 
                <td class="agent-status-cell" data-authid="$model.getAuthId()">
36234 ranu 270 
                    #if($isToday)
271 
                        #if($agentStatus && $agentStatus.getAgentStatus())
272 
                            #if($agentStatus.getAgentStatus() == "On Call")
273 
                                <span class="badge"
274 
                                      style="background-color: #28a745; color: white;">$agentStatus.getAgentStatus()</span>
275 
                            #elseif($agentStatus.getAgentStatus() == "Available")
276 
                                <span class="badge"
277 
                                      style="background-color: #dc3545; color: white;">$agentStatus.getAgentStatus()</span>
278 
                            #elseif($agentStatus.getAgentStatus().toLowerCase().contains("break"))
279 
                                <span class="badge"
280 
                                      style="background-color: #fd7e14; color: white;">$agentStatus.getAgentStatus()</span>
281 
                            #elseif($agentStatus.getAgentStatus() == "Logged Out")
282 
                                <span class="badge"
283 
                                      style="background-color: #6c757d; color: white;">$agentStatus.getAgentStatus()</span>
284 
                            #elseif($agentStatus.getAgentStatus() == "Trying")
285 
                                <span class="badge"
286 
                                      style="background-color: #ffc107; color: black;">$agentStatus.getAgentStatus()</span>
287 
                            #else
288 
                                <span class="badge"
289 
                                      style="background-color: #6c757d; color: white;">$agentStatus.getAgentStatus()</span>
290 
                            #end
35852 ranu 291 
                        #else
36234 ranu 292 
                            <span class="badge" style="background-color: #6c757d; color: white;">-</span>
35852 ranu 293 
                        #end
294 
                    #else
295 
                        <span class="badge" style="background-color: #6c757d; color: white;">-</span>
296 
                    #end
297 
                </td>
298 
                <td class="time-in-status-cell" data-authid="$model.getAuthId()">
36234 ranu 299 
                    #if($isToday)
300 
                        #if($agentStatus && $agentStatus.getTimeInStatus())
301 
                            $agentStatus.getTimeInStatus()
302 
                        #else
303 
                            -
304 
                        #end
35852 ranu 305 
                    #else
306 
                        -
307 
                    #end
35879 ranu 308 
                </td>
36179 ranu 309 
                <td style="background-color: #e7f1ff;">
310 
                    #if($loginTimeByAuthId && $loginTimeByAuthId.get($model.getAuthId()))
311 
                        $loginTimeByAuthId.get($model.getAuthId())
312 
                    #else
313 
                        -
314 
                    #end
315 
                </td>
316 
                <td style="background-color: #d4edda;">
317 
                    #if($onCallTimeByAuthId && $onCallTimeByAuthId.get($model.getAuthId()))
318 
                        $onCallTimeByAuthId.get($model.getAuthId())
319 
                    #else
320 
                        -
321 
                    #end
322 
                </td>
323 
                <td style="background-color: #f8d7da;">
324 
                    #if($availableTimeByAuthId && $availableTimeByAuthId.get($model.getAuthId()))
325 
                        $availableTimeByAuthId.get($model.getAuthId())
326 
                    #else
327 
                        -
328 
                    #end
329 
                </td>
330 
                <td style="background-color: #ffe5cc;">
331 
                    #if($breakTimeByAuthId && $breakTimeByAuthId.get($model.getAuthId()))
332 
                        $breakTimeByAuthId.get($model.getAuthId())
333 
                    #else
334 
                        -
335 
                    #end
336 
                </td>
35631 ranu 337 
                <td>$model.getPartnerCount()</td>
338 
                <td>
339 
                    #if($arrAchievedByAuthId && $arrAchievedByAuthId.get($model.getAuthId()))
35636 ranu 340 
                        <span class="lakh">$arrAchievedByAuthId.get($model.getAuthId())</span>
35631 ranu 341 
                    #else
342 
 
343 
                    #end
344 
                    /
345 
                    #if($arrTargetByAuthId && $arrTargetByAuthId.get($model.getAuthId()))
35636 ranu 346 
                        <span class="lakh">$arrTargetByAuthId.get($model.getAuthId())</span>
35631 ranu 347 
                    #else
348 
 
349 
                    #end
350 
                </td>
36229 ranu 351 
                <td class="highlight-target">
352 
                    #if($model.isL2Position() && $model.getL2CallingList() > 0)
353 
                        #set($l1OwnTarget = $rowTarget - $model.getL2CallingList())
354 
                        ${l1OwnTarget} + <span style="color: #e67e22; font-weight: bold;"
355 
                                               title="L2 Escalation">$model.getL2CallingList()</span>
356 
                    #else
357 
                        $rowTarget
358 
                    #end
359 
                </td>
36276 ranu 360 
                <td class="highlight-achieved clickable"
361 
                    onclick="showCalledPartnerDetails($model.getAuthId(), '$model.getRbmName()')">
36277 ranu 362 
                    <span style="color: #28a745; font-weight: bold;"
363 
                          title="Total calls with recording">$model.getTotalRecordingCalls()</span>
36276 ranu 364 
                    / <span style="color: #007bff; font-weight: bold;"
365 
                            title="Unique numbers with recording">$model.getUniqueRecordingCalls()</span>
35670 ranu 366 
                </td>
35631 ranu 367 
                <td class="highlight-plan-today">$model.getPlanToday()</td>
368 
                <td class="highlight-carry-forward">$model.getCarryForward()</td>
369 
                <td>$model.getZeroBilling()</td>
370 
                <td class="highlight-untouched">$model.getUntouched()</td>
371 
                <td class="highlight-future-plan">$model.getFuturePlan()</td>
372 
                <td>$model.getNormal()</td>
36182 ranu 373 
                <td>$model.getRevival()</td>
35631 ranu 374 
                <td class="highlight-oos" style="color: red;">
375 
                    #if($model.getOutOfSequenceCount() > 0)
376 
                        <span class="clickable" style="color: #e80404"
377 
                              onclick="showOutOfSequenceDetails($model.getAuthId(), '$model.getRbmName()')">$model.getOutOfSequenceCount()</span>
378 
                    #else
379 
 
380 
                    #end
381 
                </td>
382 
            </tr>
383 
            #end
384 
        </tbody>
385 
    </table>
386 
</div>
387 
 
35953 ranu 388 
<!-- Modal for Called Partner Details with Tabs -->
389 
<div class="modal fade" id="calledModal" tabindex="-1" role="dialog" aria-labelledby="calledModalLabel"
390 
     aria-hidden="true">
391 
    <div class="modal-dialog modal-lg" role="document" style="max-width: 90%;">
392 
        <div class="modal-content">
393 
            <div class="modal-header">
394 
                <h5 class="modal-title" id="calledModalLabel">Called Partners</h5>
395 
                <button type="button" class="close" data-dismiss="modal" aria-label="Close">
396 
                    <span aria-hidden="true">&times;</span>
397 
                </button>
398 
            </div>
399 
            <div class="modal-body">
36234 ranu 400 
                <div id="calledDetailsContent">
401 
                    <p>Loading...</p>
35953 ranu 402 
                </div>
403 
            </div>
404 
            <div class="modal-footer">
405 
                <button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button>
406 
            </div>
407 
        </div>
408 
    </div>
409 
</div>
410 
 
411 
<!-- Modal for Out of Sequence Details -->
412 
<div class="modal fade" id="oosModal" tabindex="-1" role="dialog" aria-labelledby="oosModalLabel"
413 
     aria-hidden="true">
414 
    <div class="modal-dialog modal-lg" role="document">
415 
        <div class="modal-content">
416 
            <div class="modal-header">
417 
                <h5 class="modal-title" id="oosModalLabel">Out of Sequence Calls</h5>
418 
                <button type="button" class="close" data-dismiss="modal" aria-label="Close">
419 
                    <span aria-hidden="true">&times;</span>
420 
                </button>
421 
            </div>
422 
            <div class="modal-body">
423 
                <div id="oosDetailsContent">
424 
                    <p>Loading...</p>
425 
                </div>
426 
            </div>
427 
            <div class="modal-footer">
428 
                <button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button>
429 
            </div>
430 
        </div>
431 
    </div>
432 
</div>
433 
 
35631 ranu 434 
<script type="text/javascript">
36234 ranu 435 
    // Store globally so it persists across AJAX reloads
436 
    window.pageQueryDate = '$queryDate';
437 
    var pageQueryDate = window.pageQueryDate;
438 
 
439 
    function filterByDate() {
440 
        var date = document.getElementById('filterDate').value;
441 
        if (date) {
442 
            var container = document.getElementById('rbm-call-target-container');
443 
            if (container) {
444 
                // Update global date BEFORE AJAX so click handlers use new date
445 
                window.pageQueryDate = date;
446 
                // AJAX reload only calling target fragment
447 
                container.innerHTML = '<div class="text-center p-5"><i class="fa fa-spinner fa-spin fa-2x"></i><br/>Loading...</div>';
448 
                fetch('/indent/rbm_call_target?date=' + date)
449 
                        .then(function (response) {
450 
                            return response.text();
451 
                        })
452 
                        .then(function (html) {
453 
                            container.innerHTML = html;
454 
                            // Re-run lakh formatting
455 
                            var elems = container.querySelectorAll('.lakh');
456 
                            for (var i = 0; i < elems.length; i++) {
457 
                                var val = parseInt(elems[i].textContent.trim());
458 
                                if (!isNaN(val)) {
459 
                                    elems[i].textContent = (val / 100000).toFixed(1) + 'L';
460 
                                }
461 
                            }
462 
                        })
463 
                        .catch(function () {
464 
                            container.innerHTML = '<p class="text-danger">Error loading data. Please try again.</p>';
465 
                        });
466 
            } else {
467 
                // Standalone page — full reload
468 
                window.location.href = '/indent/rbm_call_target?date=' + date;
469 
            }
470 
        }
471 
    }
472 
 
35984 ranu 473 
    // Store current authId and agentName for break time loading
35953 ranu 474 
    var currentModalAuthId = null;
475 
    var currentModalDate = null;
35984 ranu 476 
    var currentModalAgentName = null;
35953 ranu 477 
 
35638 ranu 478 
    document.addEventListener('DOMContentLoaded', function () {
479 
        var elems = document.querySelectorAll('.lakh');
480 
        for (var i = 0; i < elems.length; i++) {
481 
            var val = parseInt(elems[i].textContent.trim());
35636 ranu 482 
            if (!isNaN(val)) {
35638 ranu 483 
                elems[i].textContent = (val / 100000).toFixed(1) + 'L';
35636 ranu 484 
            }
35638 ranu 485 
        }
35636 ranu 486 
    });
487 
 
35631 ranu 488 
    function showOutOfSequenceDetails(authId, rbmName) {
489 
        document.getElementById('oosModalLabel').textContent = 'Out of Sequence Calls - ' + rbmName;
490 
        document.getElementById('oosDetailsContent').innerHTML = '<p>Loading...</p>';
491 
        $('#oosModal').modal('show');
492 
 
493 
        fetch('/indent/rbm_call_target/oos_details?authId=' + authId)
494 
                .then(function (response) {
495 
                    return response.json();
496 
                })
497 
                .then(function (data) {
498 
                    if (data && data.length > 0) {
499 
                        var html = '<table class="table table-bordered table-sm"><thead><tr><th>S.No</th><th>Party Name</th><th>Code</th><th>Time</th></tr></thead><tbody>';
500 
                        for (var i = 0; i < data.length; i++) {
501 
                            html += '<tr><td>' + (i + 1) + '</td><td>' + data[i].partyName + '</td><td>' + data[i].code + '</td><td>' + data[i].time + '</td></tr>';
502 
                        }
503 
                        html += '</tbody></table>';
504 
                        document.getElementById('oosDetailsContent').innerHTML = html;
505 
                    } else {
506 
                        document.getElementById('oosDetailsContent').innerHTML = '<p>No out of sequence calls found.</p>';
507 
                    }
508 
                })
509 
                .catch(function () {
510 
                    document.getElementById('oosDetailsContent').innerHTML = '<p>Error loading details. Please try again.</p>';
511 
                });
512 
    }
35670 ranu 513 
 
514 
    function showCalledPartnerDetails(authId, rbmName) {
36234 ranu 515 
        // Always use current global date (updated after AJAX reload)
516 
        var currentDate = window.pageQueryDate;
35984 ranu 517 
        // Store authId and agentName for break time tab
35953 ranu 518 
        currentModalAuthId = authId;
36234 ranu 519 
        currentModalDate = currentDate;
35984 ranu 520 
        currentModalAgentName = rbmName;
35953 ranu 521 
 
36234 ranu 522 
        document.getElementById('calledModalLabel').textContent = 'Called Partners - ' + rbmName + ' (' + currentDate + ')';
35670 ranu 523 
        document.getElementById('calledDetailsContent').innerHTML = '<p>Loading...</p>';
35953 ranu 524 
 
35670 ranu 525 
        $('#calledModal').modal('show');
526 
 
36234 ranu 527 
        var dateParam = currentDate ? '&date=' + currentDate : '';
528 
        fetch('/indent/rbm_call_target/called_details?authId=' + authId + '&agentName=' + encodeURIComponent(rbmName) + dateParam)
35670 ranu 529 
                .then(function (response) {
530 
                    return response.json();
531 
                })
532 
                .then(function (data) {
36235 ranu 533 
                    if (data && data.length > 0) {
35763 ranu 534 
                        var html = '<table class="table table-bordered table-sm"><thead><tr><th>S.No</th><th style="width: 200px;">Party Name</th><th>Code</th><th style="width: 350px;">Remark</th><th>Call Status</th><th>Call Duration</th><th>Call Date/Time</th><th>Recording</th></tr></thead><tbody>';
36235 ranu 535 
                        for (var i = 0; i < data.length; i++) {
536 
                            var rowStyle = '';
35703 ranu 537 
                            var recordingHtml = '-';
36235 ranu 538 
 
539 
                            // Break log entry — show inline with calls (sorted by time)
540 
                            if (data[i].breakLog) {
541 
                                var status = (data[i].breakStatus || '').toLowerCase();
542 
                                if (status.indexOf('available') >= 0) {
543 
                                    rowStyle = 'style="background-color: #f8d7da; color: #721c24;"'; // Light red
544 
                                } else if (status.indexOf('trying') >= 0) {
545 
                                    rowStyle = 'style="background-color: #fff3cd; color: #856404;"'; // Light yellow
546 
                                } else if (status.indexOf('logged out') >= 0 || status.indexOf('logout') >= 0) {
547 
                                    rowStyle = 'style="background-color: #e2e3e5; color: #383d41;"'; // Light grey
548 
                                } else if (status.indexOf('break') >= 0) {
549 
                                    rowStyle = 'style="background-color: #ffe5cc; color: #c45200;"'; // Light orange
550 
                                } else {
551 
                                    rowStyle = 'style="background-color: #f8f9fa; color: #333;"'; // Default light
552 
                                }
553 
                                var timeRange = data[i].callDateTime || '-';
554 
                                if (data[i].breakEndTime) {
555 
                                    var startTime = timeRange.split(' ').slice(-2).join(' '); // Get "hh:mm AM/PM"
556 
                                    timeRange = startTime + ' to ' + data[i].breakEndTime;
557 
                                }
558 
                                html += '<tr ' + rowStyle + '><td>' + (i + 1) + '</td><td colspan="4"><i class="fa fa-coffee"></i> ' + (data[i].breakStatus || 'On Break') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + timeRange + '</td><td>-</td></tr>';
559 
                            } else {
560 
                                if (data[i].recordingUrl) {
561 
                                    recordingHtml = '<audio controls style="width: 150px; height: 30px;"><source src="' + data[i].recordingUrl + '" type="audio/mpeg">Your browser does not support audio.</audio>';
562 
                                }
563 
                                html += '<tr><td>' + (i + 1) + '</td><td>' + data[i].partyName + '</td><td>' + data[i].code + '</td><td>' + data[i].remark + '- &nbsp;' + (data[i].message || '-') + '</td><td>' + (data[i].callStatus || '-') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + (data[i].callDateTime || '-') + '</td><td>' + recordingHtml + '</td></tr>';
35703 ranu 564 
                            }
35670 ranu 565 
                        }
566 
                        html += '</tbody></table>';
567 
                        document.getElementById('calledDetailsContent').innerHTML = html;
568 
                    } else {
569 
                        document.getElementById('calledDetailsContent').innerHTML = '<p>No called partners found.</p>';
570 
                    }
571 
                })
572 
                .catch(function () {
573 
                    document.getElementById('calledDetailsContent').innerHTML = '<p>Error loading details. Please try again.</p>';
574 
                });
575 
    }
35730 ranu 576 
 
35953 ranu 577 
 
35730 ranu 578 
    // Date-wise Called Partner History
579 
    function showHistoryCalledPartners() {
580 
        var selectedDate = document.getElementById('historyDate').value;
581 
        var selectedRbm = document.getElementById('historyRbm');
582 
        var authId = selectedRbm.value;
583 
        var rbmName = selectedRbm.options[selectedRbm.selectedIndex].text;
584 
 
585 
        if (!selectedDate) {
586 
            alert('Please select a date');
587 
            return;
588 
        }
589 
        if (!authId) {
590 
            alert('Please select an RBM');
591 
            return;
592 
        }
593 
 
35984 ranu 594 
        // Store authId, date and agentName for break time tab
35953 ranu 595 
        currentModalAuthId = authId;
596 
        currentModalDate = selectedDate;
35984 ranu 597 
        currentModalAgentName = rbmName;
35953 ranu 598 
 
599 
        document.getElementById('calledModalLabel').textContent = 'Activity - ' + rbmName + ' (' + selectedDate + ')';
35730 ranu 600 
        document.getElementById('calledDetailsContent').innerHTML = '<p>Loading...</p>';
35953 ranu 601 
        document.getElementById('breakTimeDetailsContent').innerHTML = '<p>Click to load break time data.</p>';
602 
 
603 
        // Reset to Called tab
604 
        $('#called-tab').tab('show');
605 
 
35730 ranu 606 
        $('#calledModal').modal('show');
607 
 
35984 ranu 608 
        fetch('/indent/rbm_call_target/called_details?authId=' + authId + '&date=' + selectedDate + '&agentName=' + encodeURIComponent(rbmName))
35730 ranu 609 
                .then(function (response) {
610 
                    return response.json();
611 
                })
612 
                .then(function (data) {
613 
                    if (data && data.length > 0) {
35763 ranu 614 
                        var html = '<table class="table table-bordered table-sm"><thead><tr><th>S.No</th><th style="width: 200px;">Party Name</th><th>Code</th><th style="width: 350px;">Remark</th><th>Call Status</th><th>Call Duration</th><th>Call Date/Time</th><th>Recording</th></tr></thead><tbody>';
35730 ranu 615 
                        for (var i = 0; i < data.length; i++) {
35984 ranu 616 
                            var rowStyle = '';
35730 ranu 617 
                            var recordingHtml = '-';
35984 ranu 618 
 
619 
                            // Check if this is a break log entry
620 
                            if (data[i].breakLog) {
36097 ranu 621 
                                var status = (data[i].breakStatus || '').toLowerCase();
622 
                                if (status.indexOf('available') >= 0) {
36099 ranu 623 
                                    rowStyle = 'style="background-color: #f8d7da; color: #721c24;"'; // Light red
36097 ranu 624 
                                } else if (status.indexOf('trying') >= 0) {
625 
                                    rowStyle = 'style="background-color: #fff3cd; color: #856404;"'; // Light yellow
626 
                                } else if (status.indexOf('logged out') >= 0 || status.indexOf('logout') >= 0) {
627 
                                    rowStyle = 'style="background-color: #e2e3e5; color: #383d41;"'; // Light grey
628 
                                } else if (status.indexOf('break') >= 0) {
629 
                                    rowStyle = 'style="background-color: #ffe5cc; color: #c45200;"'; // Light orange
630 
                                } else {
631 
                                    rowStyle = 'style="background-color: #f8f9fa; color: #333;"'; // Default light
632 
                                }
36098 ranu 633 
                                var timeRange = data[i].callDateTime || '-';
634 
                                if (data[i].breakEndTime) {
635 
                                    // Extract just the time part from callDateTime and show range
636 
                                    var startTime = timeRange.split(' ').slice(-2).join(' '); // Get "hh:mm AM/PM"
637 
                                    timeRange = startTime + ' to ' + data[i].breakEndTime;
638 
                                }
639 
                                html += '<tr ' + rowStyle + '><td>' + (i + 1) + '</td><td colspan="4"><i class="fa fa-coffee"></i> ' + (data[i].breakStatus || 'On Break') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + timeRange + '</td><td>-</td></tr>';
35984 ranu 640 
                            } else {
641 
                                if (data[i].recordingUrl) {
642 
                                    recordingHtml = '<audio controls style="width: 150px; height: 30px;"><source src="' + data[i].recordingUrl + '" type="audio/mpeg">Your browser does not support audio.</audio>';
643 
                                }
644 
                                html += '<tr><td>' + (i + 1) + '</td><td>' + data[i].partyName + '</td><td>' + data[i].code + '</td><td>' + data[i].remark + '- &nbsp;' + (data[i].message || '-') + '</td><td>' + (data[i].callStatus || '-') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + (data[i].callDateTime || '-') + '</td><td>' + recordingHtml + '</td></tr>';
35730 ranu 645 
                            }
646 
                        }
647 
                        html += '</tbody></table>';
648 
                        document.getElementById('calledDetailsContent').innerHTML = html;
649 
                    } else {
650 
                        document.getElementById('calledDetailsContent').innerHTML = '<p>No called partners found for selected date.</p>';
651 
                    }
652 
                })
653 
                .catch(function () {
654 
                    document.getElementById('calledDetailsContent').innerHTML = '<p>Error loading details. Please try again.</p>';
655 
                });
656 
    }
35852 ranu 657 
 
658 
    // Auto-refresh agent status every 30 seconds
659 
    function refreshAgentStatus() {
660 
        fetch('/indent/rbm_call_target/get_agent_statuses')
35879 ranu 661 
                .then(function (response) {
662 
                    return response.json();
663 
                })
664 
                .then(function (data) {
665 
                    if (data && data.length > 0) {
666 
                        for (var i = 0; i < data.length; i++) {
667 
                            var agent = data[i];
668 
                            var statusCell = document.querySelector('.agent-status-cell[data-authid="' + agent.authId + '"]');
669 
                            var timeCell = document.querySelector('.time-in-status-cell[data-authid="' + agent.authId + '"]');
35852 ranu 670 
 
35879 ranu 671 
                            if (statusCell) {
672 
                                var statusHtml = getStatusBadge(agent.agentStatus);
673 
                                statusCell.innerHTML = statusHtml;
674 
                            }
675 
                            if (timeCell) {
676 
                                timeCell.textContent = agent.timeInStatus || '-';
677 
                            }
35852 ranu 678 
                        }
679 
                    }
35879 ranu 680 
                })
681 
                .catch(function (err) {
682 
                    console.error('Error refreshing agent status:', err);
683 
                });
35852 ranu 684 
    }
685 
 
686 
    function getStatusBadge(status) {
687 
        if (!status) return '<span class="badge" style="background-color: #6c757d; color: white;">-</span>';
688 
 
689 
        var bgColor = '#6c757d';
690 
        var textColor = 'white';
35994 ranu 691 
        var lowerStatus = status.toLowerCase();
35852 ranu 692 
 
693 
        if (status === 'On Call') {
694 
            bgColor = '#28a745';
695 
        } else if (status === 'Available') {
35994 ranu 696 
            bgColor = '#dc3545';
697 
        } else if (lowerStatus.indexOf('break') !== -1) {
36057 ranu 698 
            bgColor = '#fd7e14';  // Orange for break
35852 ranu 699 
        } else if (status === 'Logged Out') {
36057 ranu 700 
            bgColor = '#6c757d';  // Grey for logged out
35852 ranu 701 
        } else if (status === 'Trying') {
36057 ranu 702 
            bgColor = '#ffc107';  // Yellow for trying
703 
            textColor = 'black';
35852 ranu 704 
        }
705 
 
706 
        return '<span class="badge" style="background-color: ' + bgColor + '; color: ' + textColor + ';">' + status + '</span>';
707 
    }
708 
 
36234 ranu 709 
    // Refresh every 10 seconds (only for today's view)
710 
        #if($isToday)
36057 ranu 711 
    setInterval(refreshAgentStatus, 10000);
35852 ranu 712 
 
713 
    // Initial refresh after page load
714 
    setTimeout(refreshAgentStatus, 2000);
36234 ranu 715 
        #end
35852 ranu 716 
 
717 
    // Download All Call Data by Date
718 
    function downloadCallData() {
719 
        var selectedDate = document.getElementById('downloadDate').value;
720 
        if (!selectedDate) {
721 
            alert('Please select a date');
722 
            return;
723 
        }
724 
        window.location.href = '/indent/rbm_call_target/download_call_data?date=' + selectedDate;
725 
    }
35631 ranu 726 
</script>