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<link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.0/css/all.min.css">
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<style>
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#rbm-call-target-table th, #breakTimeDetailsContent th {
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font-size: 13px;
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text-align: center;
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padding: 0.4rem;
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vertical-align: middle;
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}
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#rbm-call-target-table td, #breakTimeDetailsContent td {
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font-size: 13px;
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text-align: center;
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padding: 0.2rem;
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vertical-align: middle;
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}
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.badge {
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display: inline-block;
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padding: 4px 8px;
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font-size: 12px;
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font-weight: 600;
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border-radius: 4px;
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}
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.agent-status-cell, .time-in-status-cell {
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min-width: 80px;
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}
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#rbm-call-target-table thead th {
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background-color: #343a40;
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color: white;
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font-weight: 600;
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}
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#rbm-call-target-table tbody tr:first-child td {
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font-weight: bold;
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background-color: #00d6b2;
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}
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.highlight-target {
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background-color: #fff3cd !important;
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font-weight: bold;
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}
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.highlight-achieved {
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background-color: #d4edda !important;
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}
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.highlight-oos {
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background-color: #f8d7da !important;
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}
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.highlight-plan-today {
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background-color: #0f57a4 !important;
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color: white !important;
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}
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.highlight-carry-forward {
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background-color: #ffc107 !important;
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color: #000 !important;
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}
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.highlight-untouched {
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background-color: #dc3545 !important;
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color: white !important;
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}
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.highlight-future-plan {
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background-color: #6c757d !important;
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color: #000 !important;
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}
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.clickable {
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cursor: pointer;
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text-decoration: underline;
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color: #007bff;
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}
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.clickable:hover {
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color: #0056b3;
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}
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.modal-body table {
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width: 100%;
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}
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.modal-body table th, .modal-body table td {
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padding: 8px;
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border: 1px solid #ddd;
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}
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#oosDetailsContent table td, #oosDetailsContent table th {
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font-size: 12px;
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}
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#calledDetailsContent table td, #calledDetailsContent table th {
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font-size: 12px;
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}
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</style>
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<div class="container-fluid">
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<div class="d-flex align-items-center mb-2">
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<h3 class="mb-0 mr-3">RBM Call Target Summary</h3>
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<div class="d-flex align-items-center">
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<label for="filterDate" class="mb-0 mr-2" style="font-size: 14px; white-space: nowrap;">Date:</label>
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<input type="date" id="filterDate" class="form-control form-control-sm mr-2" style="width: 150px;"
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value="$queryDate">
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<button type="button" class="btn btn-primary btn-sm" onclick="filterByDate()">Go</button>
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</div>
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</div>
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<div class="row">
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<div class="col-md-7">
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<!-- Date-wise Called Partner Filter -->
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<div class="card mb-3" style="max-width: 500px;">
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<div class="card-body py-2">
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<div class="d-flex align-items-center">
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<label for="historyDate" class="mb-0 mr-2"
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style="font-size: 14px; white-space: nowrap;">Date:</label>
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<input type="date" id="historyDate" class="form-control form-control-sm mr-2"
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style="width: 140px;">
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<label for="historyRbm" class="mb-0 mr-2"
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style="font-size: 14px; white-space: nowrap;">RBM:</label>
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<select id="historyRbm" class="form-control form-control-sm mr-2" style="width: 150px;">
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<option value="">Select RBM</option>
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#foreach($model in $rbmCallTargetModels)
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<option value="$model.getAuthId()">$model.getRbmName()</option>
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#end
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</select>
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<button type="button" class="btn btn-primary btn-sm" onclick="showHistoryCalledPartners()">
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View
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</button>
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</div>
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</div>
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</div>
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</div>
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<div class="col-md-5">
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<!-- Download All Call Data by Date -->
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<div class="card mb-3" style="max-width: 450px;">
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<div class="card-body py-2">
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<div class="d-flex align-items-center">
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<label for="downloadDate" class="mb-0 mr-2" style="font-size: 14px; white-space: nowrap;">Download
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Call Data:</label>
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<input type="date" id="downloadDate" class="form-control form-control-sm mr-2"
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style="width: 140px;">
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<button type="button" class="btn btn-success btn-sm" onclick="downloadCallData()">Download CSV
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</button>
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</div>
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</div>
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</div>
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</div>
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</div>
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<table id="rbm-call-target-table" class="table table-bordered table-striped">
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<thead>
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<tr>
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<th colspan="2">RBM Name</th>
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<th style="background-color: #ffc107; color: black;">Rating</th>
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<th style="background-color: #17a2b8; color: white;">Agent Status</th>
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<th style="background-color: #17a2b8; color: white;">Time in Status</th>
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<th style="background-color: #007bff; color: white;"><i class="fa fa-clock"></i> Login</th>
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<th style="background-color: #28a745; color: white;"><i class="fa fa-phone"></i> On Call</th>
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<th style="background-color: #dc3545; color: white;"><i class="fa fa-user-clock"></i> Idle</th>
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<th style="background-color: #fd7e14; color: white;"><i class="fa fa-coffee"></i> Break</th>
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<th>Partner Count</th>
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<th>(Ach/Tgt)</th>
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<th>Calling Target</th>
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<th>Called / Rec / Unique</th>
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<th class="highlight-plan-today">Plan Today</th>
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<th class="highlight-carry-forward">Carry Forward</th>
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<th style="background-color: #1e6e0e; color: white;">Zero Billing</th>
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<th class="highlight-untouched">Untouched</th>
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<th class="highlight-future-plan">Future Plan</th>
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<th>Normal</th>
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<th style="background-color: #8e44ad; color: white;">Revival</th>
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<th style="background-color: #c0392b;">Out of Sequence</th>
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</tr>
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</thead>
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<tbody>
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#set($totalPartnerCount = 0)
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#set($totalTodayTarget = 0)
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#set($totalValueAchieved = 0)
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#set($totalMovedToFuture = 0)
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#set($totalPlanToday = 0)
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#set($totalCarryForward = 0)
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#set($totalZeroBilling = 0)
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#set($totalUntouched = 0)
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#set($totalFuturePlan = 0)
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#set($totalNormal = 0)
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#set($totalRevival = 0)
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#set($totalOutOfSequence = 0)
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#set($totalL2CallingList = 0)
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#set($totalL3CallingList = 0)
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#set($totalArrAchieved = 0)
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#set($totalArrTarget = 0)
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#set($totalRecordingCalls = 0)
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#set($totalUniqueRecordingCalls = 0)
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## Total row first
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#foreach($model in $rbmCallTargetModels)
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#if(!$model.isL3Position())
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#set($totalPartnerCount = $totalPartnerCount + $model.getPartnerCount())
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#end
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#set($totalTodayTarget = $totalTodayTarget + $model.getTodayTargetOfCall())
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#set($totalValueAchieved = $totalValueAchieved + $model.getValueTargetAchieved())
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#set($totalMovedToFuture = $totalMovedToFuture + $model.getMovedToFuture())
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#set($totalPlanToday = $totalPlanToday + $model.getPlanToday())
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#set($totalCarryForward = $totalCarryForward + $model.getCarryForward())
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#set($totalZeroBilling = $totalZeroBilling + $model.getZeroBilling())
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#set($totalUntouched = $totalUntouched + $model.getUntouched())
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#set($totalFuturePlan = $totalFuturePlan + $model.getFuturePlan())
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#set($totalNormal = $totalNormal + $model.getNormal())
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#set($totalRevival = $totalRevival + $model.getRevival())
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#set($totalOutOfSequence = $totalOutOfSequence + $model.getOutOfSequenceCount())
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#set($totalL2CallingList = $totalL2CallingList + $model.getL2CallingList())
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#set($totalL3CallingList = $totalL3CallingList + $model.getL3CallingList())
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#set($totalRecordingCalls = $totalRecordingCalls + $model.getTotalRecordingCalls())
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#set($totalUniqueRecordingCalls = $totalUniqueRecordingCalls + $model.getUniqueRecordingCalls())
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#if($arrAchievedByAuthId && $arrAchievedByAuthId.get($model.getAuthId()))
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#set($totalArrAchieved = $totalArrAchieved + $arrAchievedByAuthId.get($model.getAuthId()))
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#end
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#if($arrTargetByAuthId && $arrTargetByAuthId.get($model.getAuthId()))
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#set($totalArrTarget = $totalArrTarget + $arrTargetByAuthId.get($model.getAuthId()))
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#end
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#end
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#set($adjustedTotalTarget = $totalTodayTarget + $totalMovedToFuture)
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#set($adjustedTotalAchieved = $totalValueAchieved + $totalMovedToFuture)
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<tr>
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<td colspan="2"><strong>TOTAL</strong></td>
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<td>-</td>
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<td>-</td>
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<td>-</td>
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<td>-</td>
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<td>-</td>
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<td>-</td>
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<td>-</td>
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<td><strong>$totalPartnerCount</strong></td>
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<td><strong><span class="lakh">$totalArrAchieved</span> / <span class="lakh">$totalArrTarget</span></strong>
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</td>
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<td class="highlight-target">
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#if($totalL2CallingList > 0)
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#set($totalL1OwnTarget = $adjustedTotalTarget - $totalL2CallingList)
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<strong>${totalL1OwnTarget} + <span style="color: #e67e22;">$totalL2CallingList</span></strong>
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#else
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<strong>$adjustedTotalTarget</strong>
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#end
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</td>
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<td class="highlight-achieved">
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<strong>$adjustedTotalAchieved</strong>
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/ <span style="color: #28a745; font-weight: bold;">$totalRecordingCalls</span>
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/ <span style="color: #007bff; font-weight: bold;">$totalUniqueRecordingCalls</span>
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</td>
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<td class="highlight-plan-today"><strong>$totalPlanToday</strong></td>
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<td class="highlight-carry-forward"><strong>$totalCarryForward</strong></td>
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<td><strong>$totalZeroBilling</strong></td>
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<td class="highlight-untouched"><strong>$totalUntouched</strong></td>
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<td class="highlight-future-plan"><strong>$totalFuturePlan</strong></td>
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<td><strong>$totalNormal</strong></td>
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<td><strong>$totalRevival</strong></td>
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<td class="highlight-oos"><strong>$totalOutOfSequence</strong></td>
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</tr>
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#foreach($model in $rbmCallTargetModels)
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#set($rowTarget = $model.getTodayTargetOfCall() + $model.getMovedToFuture())
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#set($rowAchieved = $model.getValueTargetAchieved() + $model.getMovedToFuture())
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#set($agentStatus = $agentStatusByAuthId.get($model.getAuthId()))
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<tr>
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<td>
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#set($rank = $rbmCombinedRankMap.get($model.getRbmName()))
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#if($rank == 1)
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<img src="../../../resources/images/king.png" style="width: 35px;">
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#elseif($rank == 2)
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<img src="../../../resources/images/trophy-cup.png" style="width: 30px;">
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#elseif($rank == 3)
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<img src="../../../resources/images/bronze-medal.png" style="width: 30px;">
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#elseif($rank == 4)
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<img src="../../../resources/images/star-badge.png" style="width: 30px;">
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#elseif($rank && $rank > 4)
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<img src="../../../resources/images/clock.png" style="width: 22px;">
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#else
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<img src="../../../resources/images/clock.png" style="width: 22px;">
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#end
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</td>
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<td>$model.getRbmName()</td>
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<td>
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#set($ratingData = $rbmNameToRatingMap.get($model.getRbmName()))
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#set($rank = $rbmCombinedRankMap.get($model.getRbmName()))
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#if($ratingData && $ratingData.getRating())
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#set($rating = $ratingData.getRating())
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<div style="line-height: 1.2;">
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#if($rating && $rating > 0 && $rating <= 1)
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<b style="color: goldenrod; font-size: 12px;">★</b>
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#elseif($rating && $rating > 1 && $rating <= 2)
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<b style="color: goldenrod; font-size: 12px;">★★</b>
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#elseif($rating && $rating > 2 && $rating <= 3)
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<b style="color: goldenrod; font-size: 12px;">★★★</b>
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#elseif($rating && $rating > 3 && $rating <= 4)
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<b style="color: goldenrod; font-size: 12px;">★★★★</b>
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#elseif($rating && $rating > 4 && $rating <= 5)
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|
|
303 |
<b style="color: goldenrod; font-size: 12px;">★★★★★</b>
|
|
|
304 |
#end
|
|
|
305 |
<br>
|
|
|
306 |
<span style="font-size: 10px; color: #555;">#$rank | $ratingData.getPartnerCount() rated</span>
|
|
|
307 |
</div>
|
| 36101 |
ranu |
308 |
#else
|
|
|
309 |
-
|
|
|
310 |
#end
|
|
|
311 |
</td>
|
| 35879 |
ranu |
312 |
<td class="agent-status-cell" data-authid="$model.getAuthId()">
|
| 36234 |
ranu |
313 |
#if($isToday)
|
|
|
314 |
#if($agentStatus && $agentStatus.getAgentStatus())
|
|
|
315 |
#if($agentStatus.getAgentStatus() == "On Call")
|
|
|
316 |
<span class="badge"
|
|
|
317 |
style="background-color: #28a745; color: white;">$agentStatus.getAgentStatus()</span>
|
|
|
318 |
#elseif($agentStatus.getAgentStatus() == "Available")
|
|
|
319 |
<span class="badge"
|
|
|
320 |
style="background-color: #dc3545; color: white;">$agentStatus.getAgentStatus()</span>
|
|
|
321 |
#elseif($agentStatus.getAgentStatus().toLowerCase().contains("break"))
|
|
|
322 |
<span class="badge"
|
|
|
323 |
style="background-color: #fd7e14; color: white;">$agentStatus.getAgentStatus()</span>
|
|
|
324 |
#elseif($agentStatus.getAgentStatus() == "Logged Out")
|
|
|
325 |
<span class="badge"
|
|
|
326 |
style="background-color: #6c757d; color: white;">$agentStatus.getAgentStatus()</span>
|
|
|
327 |
#elseif($agentStatus.getAgentStatus() == "Trying")
|
|
|
328 |
<span class="badge"
|
|
|
329 |
style="background-color: #ffc107; color: black;">$agentStatus.getAgentStatus()</span>
|
|
|
330 |
#else
|
|
|
331 |
<span class="badge"
|
|
|
332 |
style="background-color: #6c757d; color: white;">$agentStatus.getAgentStatus()</span>
|
|
|
333 |
#end
|
| 35852 |
ranu |
334 |
#else
|
| 36234 |
ranu |
335 |
<span class="badge" style="background-color: #6c757d; color: white;">-</span>
|
| 35852 |
ranu |
336 |
#end
|
|
|
337 |
#else
|
|
|
338 |
<span class="badge" style="background-color: #6c757d; color: white;">-</span>
|
|
|
339 |
#end
|
|
|
340 |
</td>
|
|
|
341 |
<td class="time-in-status-cell" data-authid="$model.getAuthId()">
|
| 36234 |
ranu |
342 |
#if($isToday)
|
|
|
343 |
#if($agentStatus && $agentStatus.getTimeInStatus())
|
|
|
344 |
$agentStatus.getTimeInStatus()
|
|
|
345 |
#else
|
|
|
346 |
-
|
|
|
347 |
#end
|
| 35852 |
ranu |
348 |
#else
|
|
|
349 |
-
|
|
|
350 |
#end
|
| 35879 |
ranu |
351 |
</td>
|
| 36179 |
ranu |
352 |
<td style="background-color: #e7f1ff;">
|
|
|
353 |
#if($loginTimeByAuthId && $loginTimeByAuthId.get($model.getAuthId()))
|
|
|
354 |
$loginTimeByAuthId.get($model.getAuthId())
|
|
|
355 |
#else
|
|
|
356 |
-
|
|
|
357 |
#end
|
|
|
358 |
</td>
|
|
|
359 |
<td style="background-color: #d4edda;">
|
|
|
360 |
#if($onCallTimeByAuthId && $onCallTimeByAuthId.get($model.getAuthId()))
|
|
|
361 |
$onCallTimeByAuthId.get($model.getAuthId())
|
|
|
362 |
#else
|
|
|
363 |
-
|
|
|
364 |
#end
|
|
|
365 |
</td>
|
|
|
366 |
<td style="background-color: #f8d7da;">
|
|
|
367 |
#if($availableTimeByAuthId && $availableTimeByAuthId.get($model.getAuthId()))
|
|
|
368 |
$availableTimeByAuthId.get($model.getAuthId())
|
|
|
369 |
#else
|
|
|
370 |
-
|
|
|
371 |
#end
|
|
|
372 |
</td>
|
|
|
373 |
<td style="background-color: #ffe5cc;">
|
|
|
374 |
#if($breakTimeByAuthId && $breakTimeByAuthId.get($model.getAuthId()))
|
|
|
375 |
$breakTimeByAuthId.get($model.getAuthId())
|
|
|
376 |
#else
|
|
|
377 |
-
|
|
|
378 |
#end
|
|
|
379 |
</td>
|
| 35631 |
ranu |
380 |
<td>$model.getPartnerCount()</td>
|
|
|
381 |
<td>
|
|
|
382 |
#if($arrAchievedByAuthId && $arrAchievedByAuthId.get($model.getAuthId()))
|
| 35636 |
ranu |
383 |
<span class="lakh">$arrAchievedByAuthId.get($model.getAuthId())</span>
|
| 35631 |
ranu |
384 |
#else
|
|
|
385 |
|
|
|
386 |
#end
|
|
|
387 |
/
|
|
|
388 |
#if($arrTargetByAuthId && $arrTargetByAuthId.get($model.getAuthId()))
|
| 35636 |
ranu |
389 |
<span class="lakh">$arrTargetByAuthId.get($model.getAuthId())</span>
|
| 35631 |
ranu |
390 |
#else
|
|
|
391 |
|
|
|
392 |
#end
|
|
|
393 |
</td>
|
| 36229 |
ranu |
394 |
<td class="highlight-target">
|
|
|
395 |
#if($model.isL2Position() && $model.getL2CallingList() > 0)
|
|
|
396 |
#set($l1OwnTarget = $rowTarget - $model.getL2CallingList())
|
|
|
397 |
${l1OwnTarget} + <span style="color: #e67e22; font-weight: bold;"
|
|
|
398 |
title="L2 Escalation">$model.getL2CallingList()</span>
|
|
|
399 |
#else
|
|
|
400 |
$rowTarget
|
|
|
401 |
#end
|
|
|
402 |
</td>
|
| 36276 |
ranu |
403 |
<td class="highlight-achieved clickable"
|
|
|
404 |
onclick="showCalledPartnerDetails($model.getAuthId(), '$model.getRbmName()')">
|
|
|
405 |
$rowAchieved
|
|
|
406 |
/ <span style="color: #28a745; font-weight: bold;"
|
|
|
407 |
title="Total calls with recording">$model.getTotalRecordingCalls()</span>
|
|
|
408 |
/ <span style="color: #007bff; font-weight: bold;"
|
|
|
409 |
title="Unique numbers with recording">$model.getUniqueRecordingCalls()</span>
|
| 35670 |
ranu |
410 |
</td>
|
| 35631 |
ranu |
411 |
<td class="highlight-plan-today">$model.getPlanToday()</td>
|
|
|
412 |
<td class="highlight-carry-forward">$model.getCarryForward()</td>
|
|
|
413 |
<td>$model.getZeroBilling()</td>
|
|
|
414 |
<td class="highlight-untouched">$model.getUntouched()</td>
|
|
|
415 |
<td class="highlight-future-plan">$model.getFuturePlan()</td>
|
|
|
416 |
<td>$model.getNormal()</td>
|
| 36182 |
ranu |
417 |
<td>$model.getRevival()</td>
|
| 35631 |
ranu |
418 |
<td class="highlight-oos" style="color: red;">
|
|
|
419 |
#if($model.getOutOfSequenceCount() > 0)
|
|
|
420 |
<span class="clickable" style="color: #e80404"
|
|
|
421 |
onclick="showOutOfSequenceDetails($model.getAuthId(), '$model.getRbmName()')">$model.getOutOfSequenceCount()</span>
|
|
|
422 |
#else
|
|
|
423 |
|
|
|
424 |
#end
|
|
|
425 |
</td>
|
|
|
426 |
</tr>
|
|
|
427 |
#end
|
|
|
428 |
</tbody>
|
|
|
429 |
</table>
|
|
|
430 |
</div>
|
|
|
431 |
|
| 35953 |
ranu |
432 |
<!-- Modal for Called Partner Details with Tabs -->
|
|
|
433 |
<div class="modal fade" id="calledModal" tabindex="-1" role="dialog" aria-labelledby="calledModalLabel"
|
|
|
434 |
aria-hidden="true">
|
|
|
435 |
<div class="modal-dialog modal-lg" role="document" style="max-width: 90%;">
|
|
|
436 |
<div class="modal-content">
|
|
|
437 |
<div class="modal-header">
|
|
|
438 |
<h5 class="modal-title" id="calledModalLabel">Called Partners</h5>
|
|
|
439 |
<button type="button" class="close" data-dismiss="modal" aria-label="Close">
|
|
|
440 |
<span aria-hidden="true">×</span>
|
|
|
441 |
</button>
|
|
|
442 |
</div>
|
|
|
443 |
<div class="modal-body">
|
| 36234 |
ranu |
444 |
<div id="calledDetailsContent">
|
|
|
445 |
<p>Loading...</p>
|
| 35953 |
ranu |
446 |
</div>
|
|
|
447 |
</div>
|
|
|
448 |
<div class="modal-footer">
|
|
|
449 |
<button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button>
|
|
|
450 |
</div>
|
|
|
451 |
</div>
|
|
|
452 |
</div>
|
|
|
453 |
</div>
|
|
|
454 |
|
|
|
455 |
<!-- Modal for Out of Sequence Details -->
|
|
|
456 |
<div class="modal fade" id="oosModal" tabindex="-1" role="dialog" aria-labelledby="oosModalLabel"
|
|
|
457 |
aria-hidden="true">
|
|
|
458 |
<div class="modal-dialog modal-lg" role="document">
|
|
|
459 |
<div class="modal-content">
|
|
|
460 |
<div class="modal-header">
|
|
|
461 |
<h5 class="modal-title" id="oosModalLabel">Out of Sequence Calls</h5>
|
|
|
462 |
<button type="button" class="close" data-dismiss="modal" aria-label="Close">
|
|
|
463 |
<span aria-hidden="true">×</span>
|
|
|
464 |
</button>
|
|
|
465 |
</div>
|
|
|
466 |
<div class="modal-body">
|
|
|
467 |
<div id="oosDetailsContent">
|
|
|
468 |
<p>Loading...</p>
|
|
|
469 |
</div>
|
|
|
470 |
</div>
|
|
|
471 |
<div class="modal-footer">
|
|
|
472 |
<button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button>
|
|
|
473 |
</div>
|
|
|
474 |
</div>
|
|
|
475 |
</div>
|
|
|
476 |
</div>
|
|
|
477 |
|
| 35631 |
ranu |
478 |
<script type="text/javascript">
|
| 36234 |
ranu |
479 |
// Store globally so it persists across AJAX reloads
|
|
|
480 |
window.pageQueryDate = '$queryDate';
|
|
|
481 |
var pageQueryDate = window.pageQueryDate;
|
|
|
482 |
|
|
|
483 |
function filterByDate() {
|
|
|
484 |
var date = document.getElementById('filterDate').value;
|
|
|
485 |
if (date) {
|
|
|
486 |
var container = document.getElementById('rbm-call-target-container');
|
|
|
487 |
if (container) {
|
|
|
488 |
// Update global date BEFORE AJAX so click handlers use new date
|
|
|
489 |
window.pageQueryDate = date;
|
|
|
490 |
// AJAX reload only calling target fragment
|
|
|
491 |
container.innerHTML = '<div class="text-center p-5"><i class="fa fa-spinner fa-spin fa-2x"></i><br/>Loading...</div>';
|
|
|
492 |
fetch('/indent/rbm_call_target?date=' + date)
|
|
|
493 |
.then(function (response) {
|
|
|
494 |
return response.text();
|
|
|
495 |
})
|
|
|
496 |
.then(function (html) {
|
|
|
497 |
container.innerHTML = html;
|
|
|
498 |
// Re-run lakh formatting
|
|
|
499 |
var elems = container.querySelectorAll('.lakh');
|
|
|
500 |
for (var i = 0; i < elems.length; i++) {
|
|
|
501 |
var val = parseInt(elems[i].textContent.trim());
|
|
|
502 |
if (!isNaN(val)) {
|
|
|
503 |
elems[i].textContent = (val / 100000).toFixed(1) + 'L';
|
|
|
504 |
}
|
|
|
505 |
}
|
|
|
506 |
})
|
|
|
507 |
.catch(function () {
|
|
|
508 |
container.innerHTML = '<p class="text-danger">Error loading data. Please try again.</p>';
|
|
|
509 |
});
|
|
|
510 |
} else {
|
|
|
511 |
// Standalone page — full reload
|
|
|
512 |
window.location.href = '/indent/rbm_call_target?date=' + date;
|
|
|
513 |
}
|
|
|
514 |
}
|
|
|
515 |
}
|
|
|
516 |
|
| 35984 |
ranu |
517 |
// Store current authId and agentName for break time loading
|
| 35953 |
ranu |
518 |
var currentModalAuthId = null;
|
|
|
519 |
var currentModalDate = null;
|
| 35984 |
ranu |
520 |
var currentModalAgentName = null;
|
| 35953 |
ranu |
521 |
|
| 35638 |
ranu |
522 |
document.addEventListener('DOMContentLoaded', function () {
|
|
|
523 |
var elems = document.querySelectorAll('.lakh');
|
|
|
524 |
for (var i = 0; i < elems.length; i++) {
|
|
|
525 |
var val = parseInt(elems[i].textContent.trim());
|
| 35636 |
ranu |
526 |
if (!isNaN(val)) {
|
| 35638 |
ranu |
527 |
elems[i].textContent = (val / 100000).toFixed(1) + 'L';
|
| 35636 |
ranu |
528 |
}
|
| 35638 |
ranu |
529 |
}
|
| 35636 |
ranu |
530 |
});
|
|
|
531 |
|
| 35631 |
ranu |
532 |
function showOutOfSequenceDetails(authId, rbmName) {
|
|
|
533 |
document.getElementById('oosModalLabel').textContent = 'Out of Sequence Calls - ' + rbmName;
|
|
|
534 |
document.getElementById('oosDetailsContent').innerHTML = '<p>Loading...</p>';
|
|
|
535 |
$('#oosModal').modal('show');
|
|
|
536 |
|
|
|
537 |
fetch('/indent/rbm_call_target/oos_details?authId=' + authId)
|
|
|
538 |
.then(function (response) {
|
|
|
539 |
return response.json();
|
|
|
540 |
})
|
|
|
541 |
.then(function (data) {
|
|
|
542 |
if (data && data.length > 0) {
|
|
|
543 |
var html = '<table class="table table-bordered table-sm"><thead><tr><th>S.No</th><th>Party Name</th><th>Code</th><th>Time</th></tr></thead><tbody>';
|
|
|
544 |
for (var i = 0; i < data.length; i++) {
|
|
|
545 |
html += '<tr><td>' + (i + 1) + '</td><td>' + data[i].partyName + '</td><td>' + data[i].code + '</td><td>' + data[i].time + '</td></tr>';
|
|
|
546 |
}
|
|
|
547 |
html += '</tbody></table>';
|
|
|
548 |
document.getElementById('oosDetailsContent').innerHTML = html;
|
|
|
549 |
} else {
|
|
|
550 |
document.getElementById('oosDetailsContent').innerHTML = '<p>No out of sequence calls found.</p>';
|
|
|
551 |
}
|
|
|
552 |
})
|
|
|
553 |
.catch(function () {
|
|
|
554 |
document.getElementById('oosDetailsContent').innerHTML = '<p>Error loading details. Please try again.</p>';
|
|
|
555 |
});
|
|
|
556 |
}
|
| 35670 |
ranu |
557 |
|
|
|
558 |
function showCalledPartnerDetails(authId, rbmName) {
|
| 36234 |
ranu |
559 |
// Always use current global date (updated after AJAX reload)
|
|
|
560 |
var currentDate = window.pageQueryDate;
|
| 35984 |
ranu |
561 |
// Store authId and agentName for break time tab
|
| 35953 |
ranu |
562 |
currentModalAuthId = authId;
|
| 36234 |
ranu |
563 |
currentModalDate = currentDate;
|
| 35984 |
ranu |
564 |
currentModalAgentName = rbmName;
|
| 35953 |
ranu |
565 |
|
| 36234 |
ranu |
566 |
document.getElementById('calledModalLabel').textContent = 'Called Partners - ' + rbmName + ' (' + currentDate + ')';
|
| 35670 |
ranu |
567 |
document.getElementById('calledDetailsContent').innerHTML = '<p>Loading...</p>';
|
| 35953 |
ranu |
568 |
|
| 35670 |
ranu |
569 |
$('#calledModal').modal('show');
|
|
|
570 |
|
| 36234 |
ranu |
571 |
var dateParam = currentDate ? '&date=' + currentDate : '';
|
|
|
572 |
fetch('/indent/rbm_call_target/called_details?authId=' + authId + '&agentName=' + encodeURIComponent(rbmName) + dateParam)
|
| 35670 |
ranu |
573 |
.then(function (response) {
|
|
|
574 |
return response.json();
|
|
|
575 |
})
|
|
|
576 |
.then(function (data) {
|
| 36235 |
ranu |
577 |
if (data && data.length > 0) {
|
| 35763 |
ranu |
578 |
var html = '<table class="table table-bordered table-sm"><thead><tr><th>S.No</th><th style="width: 200px;">Party Name</th><th>Code</th><th style="width: 350px;">Remark</th><th>Call Status</th><th>Call Duration</th><th>Call Date/Time</th><th>Recording</th></tr></thead><tbody>';
|
| 36235 |
ranu |
579 |
for (var i = 0; i < data.length; i++) {
|
|
|
580 |
var rowStyle = '';
|
| 35703 |
ranu |
581 |
var recordingHtml = '-';
|
| 36235 |
ranu |
582 |
|
|
|
583 |
// Break log entry — show inline with calls (sorted by time)
|
|
|
584 |
if (data[i].breakLog) {
|
|
|
585 |
var status = (data[i].breakStatus || '').toLowerCase();
|
|
|
586 |
if (status.indexOf('available') >= 0) {
|
|
|
587 |
rowStyle = 'style="background-color: #f8d7da; color: #721c24;"'; // Light red
|
|
|
588 |
} else if (status.indexOf('trying') >= 0) {
|
|
|
589 |
rowStyle = 'style="background-color: #fff3cd; color: #856404;"'; // Light yellow
|
|
|
590 |
} else if (status.indexOf('logged out') >= 0 || status.indexOf('logout') >= 0) {
|
|
|
591 |
rowStyle = 'style="background-color: #e2e3e5; color: #383d41;"'; // Light grey
|
|
|
592 |
} else if (status.indexOf('break') >= 0) {
|
|
|
593 |
rowStyle = 'style="background-color: #ffe5cc; color: #c45200;"'; // Light orange
|
|
|
594 |
} else {
|
|
|
595 |
rowStyle = 'style="background-color: #f8f9fa; color: #333;"'; // Default light
|
|
|
596 |
}
|
|
|
597 |
var timeRange = data[i].callDateTime || '-';
|
|
|
598 |
if (data[i].breakEndTime) {
|
|
|
599 |
var startTime = timeRange.split(' ').slice(-2).join(' '); // Get "hh:mm AM/PM"
|
|
|
600 |
timeRange = startTime + ' to ' + data[i].breakEndTime;
|
|
|
601 |
}
|
|
|
602 |
html += '<tr ' + rowStyle + '><td>' + (i + 1) + '</td><td colspan="4"><i class="fa fa-coffee"></i> ' + (data[i].breakStatus || 'On Break') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + timeRange + '</td><td>-</td></tr>';
|
|
|
603 |
} else {
|
|
|
604 |
if (data[i].recordingUrl) {
|
|
|
605 |
recordingHtml = '<audio controls style="width: 150px; height: 30px;"><source src="' + data[i].recordingUrl + '" type="audio/mpeg">Your browser does not support audio.</audio>';
|
|
|
606 |
}
|
|
|
607 |
html += '<tr><td>' + (i + 1) + '</td><td>' + data[i].partyName + '</td><td>' + data[i].code + '</td><td>' + data[i].remark + '- ' + (data[i].message || '-') + '</td><td>' + (data[i].callStatus || '-') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + (data[i].callDateTime || '-') + '</td><td>' + recordingHtml + '</td></tr>';
|
| 35703 |
ranu |
608 |
}
|
| 35670 |
ranu |
609 |
}
|
|
|
610 |
html += '</tbody></table>';
|
|
|
611 |
document.getElementById('calledDetailsContent').innerHTML = html;
|
|
|
612 |
} else {
|
|
|
613 |
document.getElementById('calledDetailsContent').innerHTML = '<p>No called partners found.</p>';
|
|
|
614 |
}
|
|
|
615 |
})
|
|
|
616 |
.catch(function () {
|
|
|
617 |
document.getElementById('calledDetailsContent').innerHTML = '<p>Error loading details. Please try again.</p>';
|
|
|
618 |
});
|
|
|
619 |
}
|
| 35730 |
ranu |
620 |
|
| 35953 |
ranu |
621 |
|
| 35730 |
ranu |
622 |
// Date-wise Called Partner History
|
|
|
623 |
function showHistoryCalledPartners() {
|
|
|
624 |
var selectedDate = document.getElementById('historyDate').value;
|
|
|
625 |
var selectedRbm = document.getElementById('historyRbm');
|
|
|
626 |
var authId = selectedRbm.value;
|
|
|
627 |
var rbmName = selectedRbm.options[selectedRbm.selectedIndex].text;
|
|
|
628 |
|
|
|
629 |
if (!selectedDate) {
|
|
|
630 |
alert('Please select a date');
|
|
|
631 |
return;
|
|
|
632 |
}
|
|
|
633 |
if (!authId) {
|
|
|
634 |
alert('Please select an RBM');
|
|
|
635 |
return;
|
|
|
636 |
}
|
|
|
637 |
|
| 35984 |
ranu |
638 |
// Store authId, date and agentName for break time tab
|
| 35953 |
ranu |
639 |
currentModalAuthId = authId;
|
|
|
640 |
currentModalDate = selectedDate;
|
| 35984 |
ranu |
641 |
currentModalAgentName = rbmName;
|
| 35953 |
ranu |
642 |
|
|
|
643 |
document.getElementById('calledModalLabel').textContent = 'Activity - ' + rbmName + ' (' + selectedDate + ')';
|
| 35730 |
ranu |
644 |
document.getElementById('calledDetailsContent').innerHTML = '<p>Loading...</p>';
|
| 35953 |
ranu |
645 |
document.getElementById('breakTimeDetailsContent').innerHTML = '<p>Click to load break time data.</p>';
|
|
|
646 |
|
|
|
647 |
// Reset to Called tab
|
|
|
648 |
$('#called-tab').tab('show');
|
|
|
649 |
|
| 35730 |
ranu |
650 |
$('#calledModal').modal('show');
|
|
|
651 |
|
| 35984 |
ranu |
652 |
fetch('/indent/rbm_call_target/called_details?authId=' + authId + '&date=' + selectedDate + '&agentName=' + encodeURIComponent(rbmName))
|
| 35730 |
ranu |
653 |
.then(function (response) {
|
|
|
654 |
return response.json();
|
|
|
655 |
})
|
|
|
656 |
.then(function (data) {
|
|
|
657 |
if (data && data.length > 0) {
|
| 35763 |
ranu |
658 |
var html = '<table class="table table-bordered table-sm"><thead><tr><th>S.No</th><th style="width: 200px;">Party Name</th><th>Code</th><th style="width: 350px;">Remark</th><th>Call Status</th><th>Call Duration</th><th>Call Date/Time</th><th>Recording</th></tr></thead><tbody>';
|
| 35730 |
ranu |
659 |
for (var i = 0; i < data.length; i++) {
|
| 35984 |
ranu |
660 |
var rowStyle = '';
|
| 35730 |
ranu |
661 |
var recordingHtml = '-';
|
| 35984 |
ranu |
662 |
|
|
|
663 |
// Check if this is a break log entry
|
|
|
664 |
if (data[i].breakLog) {
|
| 36097 |
ranu |
665 |
var status = (data[i].breakStatus || '').toLowerCase();
|
|
|
666 |
if (status.indexOf('available') >= 0) {
|
| 36099 |
ranu |
667 |
rowStyle = 'style="background-color: #f8d7da; color: #721c24;"'; // Light red
|
| 36097 |
ranu |
668 |
} else if (status.indexOf('trying') >= 0) {
|
|
|
669 |
rowStyle = 'style="background-color: #fff3cd; color: #856404;"'; // Light yellow
|
|
|
670 |
} else if (status.indexOf('logged out') >= 0 || status.indexOf('logout') >= 0) {
|
|
|
671 |
rowStyle = 'style="background-color: #e2e3e5; color: #383d41;"'; // Light grey
|
|
|
672 |
} else if (status.indexOf('break') >= 0) {
|
|
|
673 |
rowStyle = 'style="background-color: #ffe5cc; color: #c45200;"'; // Light orange
|
|
|
674 |
} else {
|
|
|
675 |
rowStyle = 'style="background-color: #f8f9fa; color: #333;"'; // Default light
|
|
|
676 |
}
|
| 36098 |
ranu |
677 |
var timeRange = data[i].callDateTime || '-';
|
|
|
678 |
if (data[i].breakEndTime) {
|
|
|
679 |
// Extract just the time part from callDateTime and show range
|
|
|
680 |
var startTime = timeRange.split(' ').slice(-2).join(' '); // Get "hh:mm AM/PM"
|
|
|
681 |
timeRange = startTime + ' to ' + data[i].breakEndTime;
|
|
|
682 |
}
|
|
|
683 |
html += '<tr ' + rowStyle + '><td>' + (i + 1) + '</td><td colspan="4"><i class="fa fa-coffee"></i> ' + (data[i].breakStatus || 'On Break') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + timeRange + '</td><td>-</td></tr>';
|
| 35984 |
ranu |
684 |
} else {
|
|
|
685 |
if (data[i].recordingUrl) {
|
|
|
686 |
recordingHtml = '<audio controls style="width: 150px; height: 30px;"><source src="' + data[i].recordingUrl + '" type="audio/mpeg">Your browser does not support audio.</audio>';
|
|
|
687 |
}
|
|
|
688 |
html += '<tr><td>' + (i + 1) + '</td><td>' + data[i].partyName + '</td><td>' + data[i].code + '</td><td>' + data[i].remark + '- ' + (data[i].message || '-') + '</td><td>' + (data[i].callStatus || '-') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + (data[i].callDateTime || '-') + '</td><td>' + recordingHtml + '</td></tr>';
|
| 35730 |
ranu |
689 |
}
|
|
|
690 |
}
|
|
|
691 |
html += '</tbody></table>';
|
|
|
692 |
document.getElementById('calledDetailsContent').innerHTML = html;
|
|
|
693 |
} else {
|
|
|
694 |
document.getElementById('calledDetailsContent').innerHTML = '<p>No called partners found for selected date.</p>';
|
|
|
695 |
}
|
|
|
696 |
})
|
|
|
697 |
.catch(function () {
|
|
|
698 |
document.getElementById('calledDetailsContent').innerHTML = '<p>Error loading details. Please try again.</p>';
|
|
|
699 |
});
|
|
|
700 |
}
|
| 35852 |
ranu |
701 |
|
|
|
702 |
// Auto-refresh agent status every 30 seconds
|
|
|
703 |
function refreshAgentStatus() {
|
|
|
704 |
fetch('/indent/rbm_call_target/get_agent_statuses')
|
| 35879 |
ranu |
705 |
.then(function (response) {
|
|
|
706 |
return response.json();
|
|
|
707 |
})
|
|
|
708 |
.then(function (data) {
|
|
|
709 |
if (data && data.length > 0) {
|
|
|
710 |
for (var i = 0; i < data.length; i++) {
|
|
|
711 |
var agent = data[i];
|
|
|
712 |
var statusCell = document.querySelector('.agent-status-cell[data-authid="' + agent.authId + '"]');
|
|
|
713 |
var timeCell = document.querySelector('.time-in-status-cell[data-authid="' + agent.authId + '"]');
|
| 35852 |
ranu |
714 |
|
| 35879 |
ranu |
715 |
if (statusCell) {
|
|
|
716 |
var statusHtml = getStatusBadge(agent.agentStatus);
|
|
|
717 |
statusCell.innerHTML = statusHtml;
|
|
|
718 |
}
|
|
|
719 |
if (timeCell) {
|
|
|
720 |
timeCell.textContent = agent.timeInStatus || '-';
|
|
|
721 |
}
|
| 35852 |
ranu |
722 |
}
|
|
|
723 |
}
|
| 35879 |
ranu |
724 |
})
|
|
|
725 |
.catch(function (err) {
|
|
|
726 |
console.error('Error refreshing agent status:', err);
|
|
|
727 |
});
|
| 35852 |
ranu |
728 |
}
|
|
|
729 |
|
|
|
730 |
function getStatusBadge(status) {
|
|
|
731 |
if (!status) return '<span class="badge" style="background-color: #6c757d; color: white;">-</span>';
|
|
|
732 |
|
|
|
733 |
var bgColor = '#6c757d';
|
|
|
734 |
var textColor = 'white';
|
| 35994 |
ranu |
735 |
var lowerStatus = status.toLowerCase();
|
| 35852 |
ranu |
736 |
|
|
|
737 |
if (status === 'On Call') {
|
|
|
738 |
bgColor = '#28a745';
|
|
|
739 |
} else if (status === 'Available') {
|
| 35994 |
ranu |
740 |
bgColor = '#dc3545';
|
|
|
741 |
} else if (lowerStatus.indexOf('break') !== -1) {
|
| 36057 |
ranu |
742 |
bgColor = '#fd7e14'; // Orange for break
|
| 35852 |
ranu |
743 |
} else if (status === 'Logged Out') {
|
| 36057 |
ranu |
744 |
bgColor = '#6c757d'; // Grey for logged out
|
| 35852 |
ranu |
745 |
} else if (status === 'Trying') {
|
| 36057 |
ranu |
746 |
bgColor = '#ffc107'; // Yellow for trying
|
|
|
747 |
textColor = 'black';
|
| 35852 |
ranu |
748 |
}
|
|
|
749 |
|
|
|
750 |
return '<span class="badge" style="background-color: ' + bgColor + '; color: ' + textColor + ';">' + status + '</span>';
|
|
|
751 |
}
|
|
|
752 |
|
| 36234 |
ranu |
753 |
// Refresh every 10 seconds (only for today's view)
|
|
|
754 |
#if($isToday)
|
| 36057 |
ranu |
755 |
setInterval(refreshAgentStatus, 10000);
|
| 35852 |
ranu |
756 |
|
|
|
757 |
// Initial refresh after page load
|
|
|
758 |
setTimeout(refreshAgentStatus, 2000);
|
| 36234 |
ranu |
759 |
#end
|
| 35852 |
ranu |
760 |
|
|
|
761 |
// Download All Call Data by Date
|
|
|
762 |
function downloadCallData() {
|
|
|
763 |
var selectedDate = document.getElementById('downloadDate').value;
|
|
|
764 |
if (!selectedDate) {
|
|
|
765 |
alert('Please select a date');
|
|
|
766 |
return;
|
|
|
767 |
}
|
|
|
768 |
window.location.href = '/indent/rbm_call_target/download_call_data?date=' + selectedDate;
|
|
|
769 |
}
|
| 35631 |
ranu |
770 |
</script>
|