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Rev Author Line No. Line
36112 ranu 1 
<link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/6.4.0/css/all.min.css">
35631 ranu 2 
<style>
36112 ranu 3 
    #rbm-call-target-table th, #breakTimeDetailsContent th {
4 
        font-size: 13px;
35631 ranu 5 
        text-align: center;
6 
        padding: 0.4rem;
7 
        vertical-align: middle;
8 
    }
9 
 
36112 ranu 10 
    #rbm-call-target-table td, #breakTimeDetailsContent td {
11 
        font-size: 13px;
12 
        text-align: center;
13 
        padding: 0.2rem;
14 
        vertical-align: middle;
15 
    }
16 
 
35852 ranu 17 
    .badge {
18 
        display: inline-block;
19 
        padding: 4px 8px;
20 
        font-size: 12px;
21 
        font-weight: 600;
22 
        border-radius: 4px;
23 
    }
24 
 
25 
    .agent-status-cell, .time-in-status-cell {
26 
        min-width: 80px;
27 
    }
28 
 
35631 ranu 29 
    #rbm-call-target-table thead th {
30 
        background-color: #343a40;
31 
        color: white;
32 
        font-weight: 600;
33 
    }
34 
 
35 
    #rbm-call-target-table tbody tr:first-child td {
36 
        font-weight: bold;
37 
        background-color: #00d6b2;
38 
    }
39 
 
40 
    .highlight-target {
41 
        background-color: #fff3cd !important;
42 
        font-weight: bold;
43 
    }
44 
 
45 
    .highlight-achieved {
46 
        background-color: #d4edda !important;
47 
    }
48 
 
49 
    .highlight-oos {
50 
        background-color: #f8d7da !important;
51 
    }
52 
 
53 
    .highlight-plan-today {
54 
        background-color: #0f57a4 !important;
55 
        color: white !important;
56 
    }
57 
 
58 
    .highlight-carry-forward {
59 
        background-color: #ffc107 !important;
60 
        color: #000 !important;
61 
    }
62 
 
63 
    .highlight-untouched {
64 
        background-color: #dc3545 !important;
65 
        color: white !important;
66 
    }
67 
 
68 
    .highlight-future-plan {
69 
        background-color: #6c757d !important;
70 
        color: #000 !important;
71 
    }
72 
 
73 
    .clickable {
74 
        cursor: pointer;
75 
        text-decoration: underline;
76 
        color: #007bff;
77 
    }
78 
 
79 
    .clickable:hover {
80 
        color: #0056b3;
81 
    }
82 
 
83 
    .modal-body table {
84 
        width: 100%;
85 
    }
86 
 
87 
    .modal-body table th, .modal-body table td {
88 
        padding: 8px;
89 
        border: 1px solid #ddd;
90 
    }
35654 ranu 91 
 
92 
    #oosDetailsContent table td, #oosDetailsContent table th {
93 
        font-size: 12px;
94 
    }
35670 ranu 95 
 
96 
    #calledDetailsContent table td, #calledDetailsContent table th {
97 
        font-size: 12px;
98 
    }
35631 ranu 99 
</style>
100 
 
101 
<div class="container-fluid">
102 
    <h3>RBM Call Target Summary</h3>
35852 ranu 103 
    <div class="row">
104 
        <div class="col-md-7">
105 
            <!-- Date-wise Called Partner Filter -->
106 
            <div class="card mb-3" style="max-width: 500px;">
107 
                <div class="card-body py-2">
108 
                    <div class="d-flex align-items-center">
109 
                        <label for="historyDate" class="mb-0 mr-2"
110 
                               style="font-size: 14px; white-space: nowrap;">Date:</label>
111 
                        <input type="date" id="historyDate" class="form-control form-control-sm mr-2"
112 
                               style="width: 140px;">
113 
                        <label for="historyRbm" class="mb-0 mr-2"
114 
                               style="font-size: 14px; white-space: nowrap;">RBM:</label>
115 
                        <select id="historyRbm" class="form-control form-control-sm mr-2" style="width: 150px;">
116 
                            <option value="">Select RBM</option>
117 
                            #foreach($model in $rbmCallTargetModels)
118 
                                <option value="$model.getAuthId()">$model.getRbmName()</option>
119 
                            #end
120 
                        </select>
121 
                        <button type="button" class="btn btn-primary btn-sm" onclick="showHistoryCalledPartners()">
122 
                            View
123 
                        </button>
124 
                    </div>
125 
                </div>
35730 ranu 126 
            </div>
127 
        </div>
35852 ranu 128 
        <div class="col-md-5">
129 
            <!-- Download All Call Data by Date -->
130 
            <div class="card mb-3" style="max-width: 450px;">
131 
                <div class="card-body py-2">
132 
                    <div class="d-flex align-items-center">
133 
                        <label for="downloadDate" class="mb-0 mr-2" style="font-size: 14px; white-space: nowrap;">Download
134 
                            Call Data:</label>
135 
                        <input type="date" id="downloadDate" class="form-control form-control-sm mr-2"
136 
                               style="width: 140px;">
137 
                        <button type="button" class="btn btn-success btn-sm" onclick="downloadCallData()">Download CSV
138 
                        </button>
139 
                    </div>
140 
                </div>
141 
            </div>
142 
 
143 
        </div>
35730 ranu 144 
    </div>
145 
 
35852 ranu 146 
 
35631 ranu 147 
    <table id="rbm-call-target-table" class="table table-bordered table-striped">
148 
        <thead>
149 
        <tr>
36112 ranu 150 
            <th colspan="2">RBM Name</th>
36101 ranu 151 
            <th style="background-color: #ffc107; color: black;">Rating</th>
35879 ranu 152 
            <th style="background-color: #17a2b8; color: white;">Agent Status</th>
153 
            <th style="background-color: #17a2b8; color: white;">Time in Status</th>
36179 ranu 154 
            <th style="background-color: #007bff; color: white;"><i class="fa fa-clock"></i> Login</th>
155 
            <th style="background-color: #28a745; color: white;"><i class="fa fa-phone"></i> On Call</th>
156 
            <th style="background-color: #dc3545; color: white;"><i class="fa fa-user-clock"></i> Idle</th>
157 
            <th style="background-color: #fd7e14; color: white;"><i class="fa fa-coffee"></i> Break</th>
35631 ranu 158 
            <th>Partner Count</th>
35645 ranu 159 
            <th>(Ach/Tgt)</th>
35631 ranu 160 
            <th>Calling Target</th>
161 
            <th>Called</th>
162 
            <th class="highlight-plan-today">Plan Today</th>
163 
            <th class="highlight-carry-forward">Carry Forward</th>
164 
            <th style="background-color: #1e6e0e; color: white;">Zero Billing</th>
165 
            <th class="highlight-untouched">Untouched</th>
166 
            <th class="highlight-future-plan">Future Plan</th>
167 
            <th>Normal</th>
36182 ranu 168 
            <th style="background-color: #8e44ad; color: white;">Revival</th>
35631 ranu 169 
            <th style="background-color: #c0392b;">Out of Sequence</th>
170 
        </tr>
171 
        </thead>
172 
        <tbody>
173 
            #set($totalPartnerCount = 0)
174 
            #set($totalTodayTarget = 0)
175 
            #set($totalValueAchieved = 0)
176 
            #set($totalMovedToFuture = 0)
177 
            #set($totalPlanToday = 0)
178 
            #set($totalCarryForward = 0)
179 
            #set($totalZeroBilling = 0)
180 
            #set($totalUntouched = 0)
181 
            #set($totalFuturePlan = 0)
182 
            #set($totalNormal = 0)
36182 ranu 183 
            #set($totalRevival = 0)
35631 ranu 184 
            #set($totalOutOfSequence = 0)
185 
            #set($totalL2CallingList = 0)
36210 ranu 186 
            #set($totalL3CallingList = 0)
35631 ranu 187 
            #set($totalArrAchieved = 0)
188 
            #set($totalArrTarget = 0)
189 
 
190 
            ## Total row first
191 
            #foreach($model in $rbmCallTargetModels)
36228 ranu 192 
                #if(!$model.isL3Position())
35662 ranu 193 
                    #set($totalPartnerCount = $totalPartnerCount + $model.getPartnerCount())
194 
                #end
35631 ranu 195 
                #set($totalTodayTarget = $totalTodayTarget + $model.getTodayTargetOfCall())
196 
                #set($totalValueAchieved = $totalValueAchieved + $model.getValueTargetAchieved())
197 
                #set($totalMovedToFuture = $totalMovedToFuture + $model.getMovedToFuture())
198 
                #set($totalPlanToday = $totalPlanToday + $model.getPlanToday())
199 
                #set($totalCarryForward = $totalCarryForward + $model.getCarryForward())
200 
                #set($totalZeroBilling = $totalZeroBilling + $model.getZeroBilling())
201 
                #set($totalUntouched = $totalUntouched + $model.getUntouched())
202 
                #set($totalFuturePlan = $totalFuturePlan + $model.getFuturePlan())
203 
                #set($totalNormal = $totalNormal + $model.getNormal())
36182 ranu 204 
                #set($totalRevival = $totalRevival + $model.getRevival())
35631 ranu 205 
                #set($totalOutOfSequence = $totalOutOfSequence + $model.getOutOfSequenceCount())
206 
                #set($totalL2CallingList = $totalL2CallingList + $model.getL2CallingList())
36210 ranu 207 
                #set($totalL3CallingList = $totalL3CallingList + $model.getL3CallingList())
35631 ranu 208 
                #if($arrAchievedByAuthId && $arrAchievedByAuthId.get($model.getAuthId()))
209 
                    #set($totalArrAchieved = $totalArrAchieved + $arrAchievedByAuthId.get($model.getAuthId()))
210 
                #end
211 
                #if($arrTargetByAuthId && $arrTargetByAuthId.get($model.getAuthId()))
212 
                    #set($totalArrTarget = $totalArrTarget + $arrTargetByAuthId.get($model.getAuthId()))
213 
                #end
214 
            #end
215 
 
216 
            #set($adjustedTotalTarget = $totalTodayTarget + $totalMovedToFuture)
217 
            #set($adjustedTotalAchieved = $totalValueAchieved + $totalMovedToFuture)
218 
 
219 
        <tr>
36112 ranu 220 
            <td colspan="2"><strong>TOTAL</strong></td>
35879 ranu 221 
            <td>-</td>
222 
            <td>-</td>
36101 ranu 223 
            <td>-</td>
36179 ranu 224 
            <td>-</td>
225 
            <td>-</td>
226 
            <td>-</td>
227 
            <td>-</td>
35631 ranu 228 
            <td><strong>$totalPartnerCount</strong></td>
35636 ranu 229 
            <td><strong><span class="lakh">$totalArrAchieved</span> / <span class="lakh">$totalArrTarget</span></strong>
35631 ranu 230 
            </td>
36229 ranu 231 
            <td class="highlight-target">
232 
                #if($totalL2CallingList > 0)
233 
                    #set($totalL1OwnTarget = $adjustedTotalTarget - $totalL2CallingList)
234 
                    <strong>${totalL1OwnTarget} + <span style="color: #e67e22;">$totalL2CallingList</span></strong>
235 
                #else
236 
                    <strong>$adjustedTotalTarget</strong>
237 
                #end
238 
            </td>
35631 ranu 239 
            <td class="highlight-achieved currency"><strong>$adjustedTotalAchieved</strong></td>
240 
            <td class="highlight-plan-today"><strong>$totalPlanToday</strong></td>
241 
            <td class="highlight-carry-forward"><strong>$totalCarryForward</strong></td>
242 
            <td><strong>$totalZeroBilling</strong></td>
243 
            <td class="highlight-untouched"><strong>$totalUntouched</strong></td>
244 
            <td class="highlight-future-plan"><strong>$totalFuturePlan</strong></td>
245 
            <td><strong>$totalNormal</strong></td>
36182 ranu 246 
            <td><strong>$totalRevival</strong></td>
35631 ranu 247 
            <td class="highlight-oos"><strong>$totalOutOfSequence</strong></td>
248 
        </tr>
249 
 
250 
            #foreach($model in $rbmCallTargetModels)
251 
                #set($rowTarget = $model.getTodayTargetOfCall() + $model.getMovedToFuture())
252 
                #set($rowAchieved = $model.getValueTargetAchieved() + $model.getMovedToFuture())
35852 ranu 253 
                #set($agentStatus = $agentStatusByAuthId.get($model.getAuthId()))
35631 ranu 254 
            <tr>
36101 ranu 255 
                <td>
36112 ranu 256 
                    #set($rank = $rbmCombinedRankMap.get($model.getRbmName()))
257 
                    #if($rank == 1)
36122 ranu 258 
                        <img src="../../../resources/images/king.png" style="width: 35px;">
36112 ranu 259 
                    #elseif($rank == 2)
36123 ranu 260 
                        <img src="../../../resources/images/trophy-cup.png" style="width: 30px;">
36112 ranu 261 
                    #elseif($rank == 3)
36123 ranu 262 
                        <img src="../../../resources/images/bronze-medal.png" style="width: 30px;">
36112 ranu 263 
                    #elseif($rank == 4)
36123 ranu 264 
                        <img src="../../../resources/images/star-badge.png" style="width: 30px;">
36112 ranu 265 
                    #elseif($rank && $rank > 4)
36123 ranu 266 
                        <img src="../../../resources/images/clock.png" style="width: 22px;">
36101 ranu 267 
                    #else
36124 ranu 268 
                        <img src="../../../resources/images/clock.png" style="width: 22px;">
36101 ranu 269 
                    #end
270 
                </td>
36112 ranu 271 
                <td>$model.getRbmName()</td>
36101 ranu 272 
                <td>
36112 ranu 273 
                    #set($ratingData = $rbmNameToRatingMap.get($model.getRbmName()))
274 
                    #set($rank = $rbmCombinedRankMap.get($model.getRbmName()))
275 
                    #if($ratingData && $ratingData.getRating())
276 
                        #set($rating = $ratingData.getRating())
277 
                        <div style="line-height: 1.2;">
278 
                            #if($rating && $rating > 0 && $rating <= 1)
279 
                                <b style="color: goldenrod; font-size: 12px;">&#9733;</b>
280 
                            #elseif($rating && $rating > 1 && $rating <= 2)
281 
                                <b style="color: goldenrod; font-size: 12px;">&#9733;&#9733;</b>
282 
                            #elseif($rating && $rating > 2 && $rating <= 3)
283 
                                <b style="color: goldenrod; font-size: 12px;">&#9733;&#9733;&#9733;</b>
284 
                            #elseif($rating && $rating > 3 && $rating <= 4)
285 
                                <b style="color: goldenrod; font-size: 12px;">&#9733;&#9733;&#9733;&#9733;</b>
286 
                            #elseif($rating && $rating > 4 && $rating <= 5)
287 
                                <b style="color: goldenrod; font-size: 12px;">&#9733;&#9733;&#9733;&#9733;&#9733;</b>
288 
                            #end
289 
                            <br>
290 
                            <span style="font-size: 10px; color: #555;">#$rank | $ratingData.getPartnerCount() rated</span>
291 
                        </div>
36101 ranu 292 
                    #else
293 
                        -
294 
                    #end
295 
                </td>
35879 ranu 296 
                <td class="agent-status-cell" data-authid="$model.getAuthId()">
35852 ranu 297 
                    #if($agentStatus && $agentStatus.getAgentStatus())
298 
                        #if($agentStatus.getAgentStatus() == "On Call")
299 
                            <span class="badge" style="background-color: #28a745; color: white;">$agentStatus.getAgentStatus()</span>
300 
                        #elseif($agentStatus.getAgentStatus() == "Available")
35994 ranu 301 
                            <span class="badge"
302 
                                  style="background-color: #dc3545; color: white;">$agentStatus.getAgentStatus()</span>
303 
                        #elseif($agentStatus.getAgentStatus().toLowerCase().contains("break"))
304 
                            <span class="badge"
36057 ranu 305 
                                  style="background-color: #fd7e14; color: white;">$agentStatus.getAgentStatus()</span>
35852 ranu 306 
                        #elseif($agentStatus.getAgentStatus() == "Logged Out")
36057 ranu 307 
                            <span class="badge"
308 
                                  style="background-color: #6c757d; color: white;">$agentStatus.getAgentStatus()</span>
35852 ranu 309 
                        #elseif($agentStatus.getAgentStatus() == "Trying")
36057 ranu 310 
                            <span class="badge"
311 
                                  style="background-color: #ffc107; color: black;">$agentStatus.getAgentStatus()</span>
35852 ranu 312 
                        #else
313 
                            <span class="badge" style="background-color: #6c757d; color: white;">$agentStatus.getAgentStatus()</span>
314 
                        #end
315 
                    #else
316 
                        <span class="badge" style="background-color: #6c757d; color: white;">-</span>
317 
                    #end
318 
                </td>
319 
                <td class="time-in-status-cell" data-authid="$model.getAuthId()">
320 
                    #if($agentStatus && $agentStatus.getTimeInStatus())
321 
                        $agentStatus.getTimeInStatus()
322 
                    #else
323 
                        -
324 
                    #end
35879 ranu 325 
                </td>
36179 ranu 326 
                <td style="background-color: #e7f1ff;">
327 
                    #if($loginTimeByAuthId && $loginTimeByAuthId.get($model.getAuthId()))
328 
                        $loginTimeByAuthId.get($model.getAuthId())
329 
                    #else
330 
                        -
331 
                    #end
332 
                </td>
333 
                <td style="background-color: #d4edda;">
334 
                    #if($onCallTimeByAuthId && $onCallTimeByAuthId.get($model.getAuthId()))
335 
                        $onCallTimeByAuthId.get($model.getAuthId())
336 
                    #else
337 
                        -
338 
                    #end
339 
                </td>
340 
                <td style="background-color: #f8d7da;">
341 
                    #if($availableTimeByAuthId && $availableTimeByAuthId.get($model.getAuthId()))
342 
                        $availableTimeByAuthId.get($model.getAuthId())
343 
                    #else
344 
                        -
345 
                    #end
346 
                </td>
347 
                <td style="background-color: #ffe5cc;">
348 
                    #if($breakTimeByAuthId && $breakTimeByAuthId.get($model.getAuthId()))
349 
                        $breakTimeByAuthId.get($model.getAuthId())
350 
                    #else
351 
                        -
352 
                    #end
353 
                </td>
35631 ranu 354 
                <td>$model.getPartnerCount()</td>
355 
                <td>
356 
                    #if($arrAchievedByAuthId && $arrAchievedByAuthId.get($model.getAuthId()))
35636 ranu 357 
                        <span class="lakh">$arrAchievedByAuthId.get($model.getAuthId())</span>
35631 ranu 358 
                    #else
359 
 
360 
                    #end
361 
                    /
362 
                    #if($arrTargetByAuthId && $arrTargetByAuthId.get($model.getAuthId()))
35636 ranu 363 
                        <span class="lakh">$arrTargetByAuthId.get($model.getAuthId())</span>
35631 ranu 364 
                    #else
365 
 
366 
                    #end
367 
                </td>
36229 ranu 368 
                <td class="highlight-target">
369 
                    #if($model.isL2Position() && $model.getL2CallingList() > 0)
370 
                        #set($l1OwnTarget = $rowTarget - $model.getL2CallingList())
371 
                        ${l1OwnTarget} + <span style="color: #e67e22; font-weight: bold;"
372 
                                               title="L2 Escalation">$model.getL2CallingList()</span>
373 
                    #else
374 
                        $rowTarget
375 
                    #end
376 
                </td>
35670 ranu 377 
                <td class="highlight-achieved currency">
35953 ranu 378 
                    <span class="clickable"
379 
                          onclick="showCalledPartnerDetails($model.getAuthId(), '$model.getRbmName()')">$rowAchieved</span>
35670 ranu 380 
                </td>
35631 ranu 381 
                <td class="highlight-plan-today">$model.getPlanToday()</td>
382 
                <td class="highlight-carry-forward">$model.getCarryForward()</td>
383 
                <td>$model.getZeroBilling()</td>
384 
                <td class="highlight-untouched">$model.getUntouched()</td>
385 
                <td class="highlight-future-plan">$model.getFuturePlan()</td>
386 
                <td>$model.getNormal()</td>
36182 ranu 387 
                <td>$model.getRevival()</td>
35631 ranu 388 
                <td class="highlight-oos" style="color: red;">
389 
                    #if($model.getOutOfSequenceCount() > 0)
390 
                        <span class="clickable" style="color: #e80404"
391 
                              onclick="showOutOfSequenceDetails($model.getAuthId(), '$model.getRbmName()')">$model.getOutOfSequenceCount()</span>
392 
                    #else
393 
 
394 
                    #end
395 
                </td>
396 
            </tr>
397 
            #end
398 
        </tbody>
399 
    </table>
400 
</div>
401 
 
35953 ranu 402 
<!-- Modal for Called Partner Details with Tabs -->
403 
<div class="modal fade" id="calledModal" tabindex="-1" role="dialog" aria-labelledby="calledModalLabel"
404 
     aria-hidden="true">
405 
    <div class="modal-dialog modal-lg" role="document" style="max-width: 90%;">
406 
        <div class="modal-content">
407 
            <div class="modal-header">
408 
                <h5 class="modal-title" id="calledModalLabel">Called Partners</h5>
409 
                <button type="button" class="close" data-dismiss="modal" aria-label="Close">
410 
                    <span aria-hidden="true">&times;</span>
411 
                </button>
412 
            </div>
413 
            <div class="modal-body">
414 
                <!-- Tabs Navigation -->
415 
                <ul class="nav nav-tabs" id="calledModalTabs" role="tablist">
416 
                    <li class="nav-item">
417 
                        <a class="nav-link active" id="called-tab" data-toggle="tab" href="#calledTabContent"
418 
                           role="tab">
419 
                            Called Partners
420 
                        </a>
421 
                    </li>
422 
                    <li class="nav-item">
423 
                        <a class="nav-link" id="break-time-tab" data-toggle="tab" href="#breakTimeTabContent"
424 
                           role="tab">
425 
                            Break Time
426 
                        </a>
427 
                    </li>
428 
                </ul>
429 
                <!-- Tabs Content -->
430 
                <div class="tab-content mt-3" id="calledModalTabContent">
431 
                    <div class="tab-pane fade show active" id="calledTabContent" role="tabpanel">
432 
                        <div id="calledDetailsContent">
433 
                            <p>Loading...</p>
434 
                        </div>
435 
                    </div>
436 
                    <div class="tab-pane fade" id="breakTimeTabContent" role="tabpanel">
437 
                        <div id="breakTimeDetailsContent">
438 
                            <p>Click on Break Time tab to load data.</p>
439 
                        </div>
440 
                    </div>
441 
                </div>
442 
            </div>
443 
            <div class="modal-footer">
444 
                <button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button>
445 
            </div>
446 
        </div>
447 
    </div>
448 
</div>
449 
 
450 
<!-- Modal for Out of Sequence Details -->
451 
<div class="modal fade" id="oosModal" tabindex="-1" role="dialog" aria-labelledby="oosModalLabel"
452 
     aria-hidden="true">
453 
    <div class="modal-dialog modal-lg" role="document">
454 
        <div class="modal-content">
455 
            <div class="modal-header">
456 
                <h5 class="modal-title" id="oosModalLabel">Out of Sequence Calls</h5>
457 
                <button type="button" class="close" data-dismiss="modal" aria-label="Close">
458 
                    <span aria-hidden="true">&times;</span>
459 
                </button>
460 
            </div>
461 
            <div class="modal-body">
462 
                <div id="oosDetailsContent">
463 
                    <p>Loading...</p>
464 
                </div>
465 
            </div>
466 
            <div class="modal-footer">
467 
                <button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button>
468 
            </div>
469 
        </div>
470 
    </div>
471 
</div>
472 
 
35631 ranu 473 
<script type="text/javascript">
35984 ranu 474 
    // Store current authId and agentName for break time loading
35953 ranu 475 
    var currentModalAuthId = null;
476 
    var currentModalDate = null;
35984 ranu 477 
    var currentModalAgentName = null;
35953 ranu 478 
 
35638 ranu 479 
    document.addEventListener('DOMContentLoaded', function () {
480 
        var elems = document.querySelectorAll('.lakh');
481 
        for (var i = 0; i < elems.length; i++) {
482 
            var val = parseInt(elems[i].textContent.trim());
35636 ranu 483 
            if (!isNaN(val)) {
35638 ranu 484 
                elems[i].textContent = (val / 100000).toFixed(1) + 'L';
35636 ranu 485 
            }
35638 ranu 486 
        }
35636 ranu 487 
    });
488 
 
35631 ranu 489 
    function showOutOfSequenceDetails(authId, rbmName) {
490 
        document.getElementById('oosModalLabel').textContent = 'Out of Sequence Calls - ' + rbmName;
491 
        document.getElementById('oosDetailsContent').innerHTML = '<p>Loading...</p>';
492 
        $('#oosModal').modal('show');
493 
 
494 
        fetch('/indent/rbm_call_target/oos_details?authId=' + authId)
495 
                .then(function (response) {
496 
                    return response.json();
497 
                })
498 
                .then(function (data) {
499 
                    if (data && data.length > 0) {
500 
                        var html = '<table class="table table-bordered table-sm"><thead><tr><th>S.No</th><th>Party Name</th><th>Code</th><th>Time</th></tr></thead><tbody>';
501 
                        for (var i = 0; i < data.length; i++) {
502 
                            html += '<tr><td>' + (i + 1) + '</td><td>' + data[i].partyName + '</td><td>' + data[i].code + '</td><td>' + data[i].time + '</td></tr>';
503 
                        }
504 
                        html += '</tbody></table>';
505 
                        document.getElementById('oosDetailsContent').innerHTML = html;
506 
                    } else {
507 
                        document.getElementById('oosDetailsContent').innerHTML = '<p>No out of sequence calls found.</p>';
508 
                    }
509 
                })
510 
                .catch(function () {
511 
                    document.getElementById('oosDetailsContent').innerHTML = '<p>Error loading details. Please try again.</p>';
512 
                });
513 
    }
35670 ranu 514 
 
515 
    function showCalledPartnerDetails(authId, rbmName) {
35984 ranu 516 
        // Store authId and agentName for break time tab
35953 ranu 517 
        currentModalAuthId = authId;
518 
        currentModalDate = null;
35984 ranu 519 
        currentModalAgentName = rbmName;
35953 ranu 520 
 
521 
        document.getElementById('calledModalLabel').textContent = 'Activity - ' + rbmName;
35670 ranu 522 
        document.getElementById('calledDetailsContent').innerHTML = '<p>Loading...</p>';
35953 ranu 523 
        document.getElementById('breakTimeDetailsContent').innerHTML = '<p>Click to load break time data.</p>';
524 
 
525 
        // Reset to Called tab
526 
        $('#called-tab').tab('show');
527 
 
35670 ranu 528 
        $('#calledModal').modal('show');
529 
 
35984 ranu 530 
        fetch('/indent/rbm_call_target/called_details?authId=' + authId + '&agentName=' + encodeURIComponent(rbmName))
35670 ranu 531 
                .then(function (response) {
532 
                    return response.json();
533 
                })
534 
                .then(function (data) {
535 
                    if (data && data.length > 0) {
35763 ranu 536 
                        var html = '<table class="table table-bordered table-sm"><thead><tr><th>S.No</th><th style="width: 200px;">Party Name</th><th>Code</th><th style="width: 350px;">Remark</th><th>Call Status</th><th>Call Duration</th><th>Call Date/Time</th><th>Recording</th></tr></thead><tbody>';
35670 ranu 537 
                        for (var i = 0; i < data.length; i++) {
35984 ranu 538 
                            var rowStyle = '';
35703 ranu 539 
                            var recordingHtml = '-';
35984 ranu 540 
 
541 
                            // Check if this is a break log entry
542 
                            if (data[i].breakLog) {
36097 ranu 543 
                                var status = (data[i].breakStatus || '').toLowerCase();
544 
                                if (status.indexOf('available') >= 0) {
36099 ranu 545 
                                    rowStyle = 'style="background-color: #f8d7da; color: #721c24;"'; // Light red
36097 ranu 546 
                                } else if (status.indexOf('trying') >= 0) {
547 
                                    rowStyle = 'style="background-color: #fff3cd; color: #856404;"'; // Light yellow
548 
                                } else if (status.indexOf('logged out') >= 0 || status.indexOf('logout') >= 0) {
549 
                                    rowStyle = 'style="background-color: #e2e3e5; color: #383d41;"'; // Light grey
550 
                                } else if (status.indexOf('break') >= 0) {
551 
                                    rowStyle = 'style="background-color: #ffe5cc; color: #c45200;"'; // Light orange
552 
                                } else {
553 
                                    rowStyle = 'style="background-color: #f8f9fa; color: #333;"'; // Default light
554 
                                }
36098 ranu 555 
                                var timeRange = data[i].callDateTime || '-';
556 
                                if (data[i].breakEndTime) {
557 
                                    // Extract just the time part from callDateTime and show range
558 
                                    var startTime = timeRange.split(' ').slice(-2).join(' '); // Get "hh:mm AM/PM"
559 
                                    timeRange = startTime + ' to ' + data[i].breakEndTime;
560 
                                }
561 
                                html += '<tr ' + rowStyle + '><td>' + (i + 1) + '</td><td colspan="4"><i class="fa fa-coffee"></i> ' + (data[i].breakStatus || 'On Break') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + timeRange + '</td><td>-</td></tr>';
35984 ranu 562 
                            } else {
563 
                                if (data[i].recordingUrl) {
564 
                                    recordingHtml = '<audio controls style="width: 150px; height: 30px;"><source src="' + data[i].recordingUrl + '" type="audio/mpeg">Your browser does not support audio.</audio>';
565 
                                }
566 
                                html += '<tr><td>' + (i + 1) + '</td><td>' + data[i].partyName + '</td><td>' + data[i].code + '</td><td>' + data[i].remark + '- &nbsp;' + (data[i].message || '-') + '</td><td>' + (data[i].callStatus || '-') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + (data[i].callDateTime || '-') + '</td><td>' + recordingHtml + '</td></tr>';
35703 ranu 567 
                            }
35670 ranu 568 
                        }
569 
                        html += '</tbody></table>';
570 
                        document.getElementById('calledDetailsContent').innerHTML = html;
571 
                    } else {
572 
                        document.getElementById('calledDetailsContent').innerHTML = '<p>No called partners found.</p>';
573 
                    }
574 
                })
575 
                .catch(function () {
576 
                    document.getElementById('calledDetailsContent').innerHTML = '<p>Error loading details. Please try again.</p>';
577 
                });
578 
    }
35730 ranu 579 
 
35953 ranu 580 
    // Load break time data when tab is clicked
581 
    document.addEventListener('DOMContentLoaded', function () {
582 
        var breakTimeTab = document.getElementById('break-time-tab');
583 
        if (breakTimeTab) {
584 
            breakTimeTab.addEventListener('shown.bs.tab', loadBreakTimeData);
585 
            breakTimeTab.addEventListener('click', function () {
586 
                // For Bootstrap 4 compatibility
587 
                setTimeout(loadBreakTimeData, 100);
588 
            });
589 
        }
590 
    });
591 
 
592 
    function loadBreakTimeData() {
593 
        if (!currentModalAuthId) {
594 
            return;
595 
        }
596 
 
597 
        document.getElementById('breakTimeDetailsContent').innerHTML = '<p>Loading break time data...</p>';
598 
 
599 
        var url = '/indent/rbm_call_target/break_time_details?authId=' + currentModalAuthId;
600 
        if (currentModalDate) {
601 
            url += '&date=' + currentModalDate;
602 
        }
35984 ranu 603 
        if (currentModalAgentName) {
604 
            url += '&agentName=' + encodeURIComponent(currentModalAgentName);
605 
        }
35953 ranu 606 
 
607 
        fetch(url)
608 
                .then(function (response) {
609 
                    return response.json();
610 
                })
611 
                .then(function (data) {
612 
                    var html = '';
613 
 
36086 ranu 614 
                    // 4 Summary boxes in a row
615 
                    html += '<div class="row">';
35953 ranu 616 
 
36086 ranu 617 
                    // Available Box - Green
618 
                    html += '<div class="col-md-3 col-sm-6 mb-3">';
619 
                    html += '<div class="card text-white bg-success">';
620 
                    html += '<div class="card-body text-center">';
621 
                    html += '<h5 class="card-title">Available</h5>';
622 
                    html += '<h3 class="mb-0">' + (data.totalAvailableTime || '0h 0m 0s') + '</h3>';
623 
                    html += '<small>(' + (data.availableCount || 0) + ' times)</small>';
624 
                    html += '</div></div></div>';
35953 ranu 625 
 
36086 ranu 626 
                    // Trying Box - Yellow
627 
                    html += '<div class="col-md-3 col-sm-6 mb-3">';
628 
                    html += '<div class="card text-dark bg-warning">';
629 
                    html += '<div class="card-body text-center">';
630 
                    html += '<h5 class="card-title">Trying</h5>';
631 
                    html += '<h3 class="mb-0">' + (data.totalTryingTime || '0h 0m 0s') + '</h3>';
632 
                    html += '<small>(' + (data.tryingCount || 0) + ' times)</small>';
633 
                    html += '</div></div></div>';
35953 ranu 634 
 
36086 ranu 635 
                    // Logged Out Box - Red/Grey
636 
                    html += '<div class="col-md-3 col-sm-6 mb-3">';
637 
                    html += '<div class="card text-white bg-secondary">';
638 
                    html += '<div class="card-body text-center">';
639 
                    html += '<h5 class="card-title">Logged Out</h5>';
640 
                    html += '<h3 class="mb-0">' + (data.totalLoggedOutTime || '0h 0m 0s') + '</h3>';
641 
                    html += '<small>(' + (data.loggedOutCount || 0) + ' times)</small>';
642 
                    html += '</div></div></div>';
643 
 
644 
                    // Break Box - Orange
645 
                    html += '<div class="col-md-3 col-sm-6 mb-3">';
646 
                    html += '<div class="card text-dark" style="background-color: #fd7e14;">';
647 
                    html += '<div class="card-body text-center">';
648 
                    html += '<h5 class="card-title">Break</h5>';
649 
                    html += '<h3 class="mb-0">' + (data.totalBreakTime || '0h 0m 0s') + '</h3>';
650 
                    html += '<small>(' + (data.breakCount || 0) + ' times)</small>';
651 
                    html += '</div></div></div>';
652 
 
653 
                    html += '</div>';
654 
 
36179 ranu 655 
                    // Second row: On Call, Total Login Time, Total On Call Time
656 
                    html += '<div class="row">';
657 
 
658 
                    // On Call Box - Dark Green
659 
                    html += '<div class="col-md-4 col-sm-6 mb-3">';
660 
                    html += '<div class="card text-white" style="background-color: #28a745;">';
661 
                    html += '<div class="card-body text-center">';
662 
                    html += '<h5 class="card-title"><i class="fa fa-phone"></i> On Call</h5>';
663 
                    html += '<h3 class="mb-0">' + (data.totalOnCallTime || '0h 0m 0s') + '</h3>';
664 
                    html += '<small>(From Call Logs)</small>';
665 
                    html += '</div></div></div>';
666 
 
667 
                    // Total Login Time Box - Blue
668 
                    html += '<div class="col-md-4 col-sm-6 mb-3">';
669 
                    html += '<div class="card text-white bg-primary">';
670 
                    html += '<div class="card-body text-center">';
671 
                    html += '<h5 class="card-title"><i class="fa fa-sign-in-alt"></i> Total Login Time</h5>';
672 
                    html += '<h3 class="mb-0">' + (data.totalLoginTime || '0h 0m 0s') + '</h3>';
673 
                    html += '<small>(Available + Trying + Break + On Call)</small>';
674 
                    html += '</div></div></div>';
675 
 
676 
                    // Total Idle Time Box - Red
677 
                    html += '<div class="col-md-4 col-sm-6 mb-3">';
678 
                    html += '<div class="card text-white bg-danger">';
679 
                    html += '<div class="card-body text-center">';
680 
                    html += '<h5 class="card-title"><i class="fa fa-clock"></i> Total Idle Time</h5>';
681 
                    html += '<h3 class="mb-0">' + (data.totalAvailableTime || '0h 0m 0s') + '</h3>';
682 
                    html += '<small>(Available - Not on call)</small>';
683 
                    html += '</div></div></div>';
684 
 
685 
                    html += '</div>';
686 
 
36086 ranu 687 
                    // Check if no data
688 
                    if ((data.totalAvailableSeconds || 0) + (data.totalTryingSeconds || 0) +
36179 ranu 689 
                            (data.totalLoggedOutSeconds || 0) + (data.totalBreakSeconds || 0) +
690 
                            (data.totalOnCallSeconds || 0) === 0) {
36086 ranu 691 
                        html += '<p class="text-muted text-center mt-3">No break time data available for this date.</p>';
35953 ranu 692 
                    }
693 
 
694 
                    document.getElementById('breakTimeDetailsContent').innerHTML = html;
695 
                })
696 
                .catch(function (err) {
697 
                    console.error('Error loading break time:', err);
698 
                    document.getElementById('breakTimeDetailsContent').innerHTML = '<p>Error loading break time data. Please try again.</p>';
699 
                });
700 
    }
701 
 
35730 ranu 702 
    // Date-wise Called Partner History
703 
    function showHistoryCalledPartners() {
704 
        var selectedDate = document.getElementById('historyDate').value;
705 
        var selectedRbm = document.getElementById('historyRbm');
706 
        var authId = selectedRbm.value;
707 
        var rbmName = selectedRbm.options[selectedRbm.selectedIndex].text;
708 
 
709 
        if (!selectedDate) {
710 
            alert('Please select a date');
711 
            return;
712 
        }
713 
        if (!authId) {
714 
            alert('Please select an RBM');
715 
            return;
716 
        }
717 
 
35984 ranu 718 
        // Store authId, date and agentName for break time tab
35953 ranu 719 
        currentModalAuthId = authId;
720 
        currentModalDate = selectedDate;
35984 ranu 721 
        currentModalAgentName = rbmName;
35953 ranu 722 
 
723 
        document.getElementById('calledModalLabel').textContent = 'Activity - ' + rbmName + ' (' + selectedDate + ')';
35730 ranu 724 
        document.getElementById('calledDetailsContent').innerHTML = '<p>Loading...</p>';
35953 ranu 725 
        document.getElementById('breakTimeDetailsContent').innerHTML = '<p>Click to load break time data.</p>';
726 
 
727 
        // Reset to Called tab
728 
        $('#called-tab').tab('show');
729 
 
35730 ranu 730 
        $('#calledModal').modal('show');
731 
 
35984 ranu 732 
        fetch('/indent/rbm_call_target/called_details?authId=' + authId + '&date=' + selectedDate + '&agentName=' + encodeURIComponent(rbmName))
35730 ranu 733 
                .then(function (response) {
734 
                    return response.json();
735 
                })
736 
                .then(function (data) {
737 
                    if (data && data.length > 0) {
35763 ranu 738 
                        var html = '<table class="table table-bordered table-sm"><thead><tr><th>S.No</th><th style="width: 200px;">Party Name</th><th>Code</th><th style="width: 350px;">Remark</th><th>Call Status</th><th>Call Duration</th><th>Call Date/Time</th><th>Recording</th></tr></thead><tbody>';
35730 ranu 739 
                        for (var i = 0; i < data.length; i++) {
35984 ranu 740 
                            var rowStyle = '';
35730 ranu 741 
                            var recordingHtml = '-';
35984 ranu 742 
 
743 
                            // Check if this is a break log entry
744 
                            if (data[i].breakLog) {
36097 ranu 745 
                                var status = (data[i].breakStatus || '').toLowerCase();
746 
                                if (status.indexOf('available') >= 0) {
36099 ranu 747 
                                    rowStyle = 'style="background-color: #f8d7da; color: #721c24;"'; // Light red
36097 ranu 748 
                                } else if (status.indexOf('trying') >= 0) {
749 
                                    rowStyle = 'style="background-color: #fff3cd; color: #856404;"'; // Light yellow
750 
                                } else if (status.indexOf('logged out') >= 0 || status.indexOf('logout') >= 0) {
751 
                                    rowStyle = 'style="background-color: #e2e3e5; color: #383d41;"'; // Light grey
752 
                                } else if (status.indexOf('break') >= 0) {
753 
                                    rowStyle = 'style="background-color: #ffe5cc; color: #c45200;"'; // Light orange
754 
                                } else {
755 
                                    rowStyle = 'style="background-color: #f8f9fa; color: #333;"'; // Default light
756 
                                }
36098 ranu 757 
                                var timeRange = data[i].callDateTime || '-';
758 
                                if (data[i].breakEndTime) {
759 
                                    // Extract just the time part from callDateTime and show range
760 
                                    var startTime = timeRange.split(' ').slice(-2).join(' '); // Get "hh:mm AM/PM"
761 
                                    timeRange = startTime + ' to ' + data[i].breakEndTime;
762 
                                }
763 
                                html += '<tr ' + rowStyle + '><td>' + (i + 1) + '</td><td colspan="4"><i class="fa fa-coffee"></i> ' + (data[i].breakStatus || 'On Break') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + timeRange + '</td><td>-</td></tr>';
35984 ranu 764 
                            } else {
765 
                                if (data[i].recordingUrl) {
766 
                                    recordingHtml = '<audio controls style="width: 150px; height: 30px;"><source src="' + data[i].recordingUrl + '" type="audio/mpeg">Your browser does not support audio.</audio>';
767 
                                }
768 
                                html += '<tr><td>' + (i + 1) + '</td><td>' + data[i].partyName + '</td><td>' + data[i].code + '</td><td>' + data[i].remark + '- &nbsp;' + (data[i].message || '-') + '</td><td>' + (data[i].callStatus || '-') + '</td><td>' + (data[i].callDuration || '-') + '</td><td>' + (data[i].callDateTime || '-') + '</td><td>' + recordingHtml + '</td></tr>';
35730 ranu 769 
                            }
770 
                        }
771 
                        html += '</tbody></table>';
772 
                        document.getElementById('calledDetailsContent').innerHTML = html;
773 
                    } else {
774 
                        document.getElementById('calledDetailsContent').innerHTML = '<p>No called partners found for selected date.</p>';
775 
                    }
776 
                })
777 
                .catch(function () {
778 
                    document.getElementById('calledDetailsContent').innerHTML = '<p>Error loading details. Please try again.</p>';
779 
                });
780 
    }
35852 ranu 781 
 
782 
    // Auto-refresh agent status every 30 seconds
783 
    function refreshAgentStatus() {
784 
        fetch('/indent/rbm_call_target/get_agent_statuses')
35879 ranu 785 
                .then(function (response) {
786 
                    return response.json();
787 
                })
788 
                .then(function (data) {
789 
                    if (data && data.length > 0) {
790 
                        for (var i = 0; i < data.length; i++) {
791 
                            var agent = data[i];
792 
                            var statusCell = document.querySelector('.agent-status-cell[data-authid="' + agent.authId + '"]');
793 
                            var timeCell = document.querySelector('.time-in-status-cell[data-authid="' + agent.authId + '"]');
35852 ranu 794 
 
35879 ranu 795 
                            if (statusCell) {
796 
                                var statusHtml = getStatusBadge(agent.agentStatus);
797 
                                statusCell.innerHTML = statusHtml;
798 
                            }
799 
                            if (timeCell) {
800 
                                timeCell.textContent = agent.timeInStatus || '-';
801 
                            }
35852 ranu 802 
                        }
803 
                    }
35879 ranu 804 
                })
805 
                .catch(function (err) {
806 
                    console.error('Error refreshing agent status:', err);
807 
                });
35852 ranu 808 
    }
809 
 
810 
    function getStatusBadge(status) {
811 
        if (!status) return '<span class="badge" style="background-color: #6c757d; color: white;">-</span>';
812 
 
813 
        var bgColor = '#6c757d';
814 
        var textColor = 'white';
35994 ranu 815 
        var lowerStatus = status.toLowerCase();
35852 ranu 816 
 
817 
        if (status === 'On Call') {
818 
            bgColor = '#28a745';
819 
        } else if (status === 'Available') {
35994 ranu 820 
            bgColor = '#dc3545';
821 
        } else if (lowerStatus.indexOf('break') !== -1) {
36057 ranu 822 
            bgColor = '#fd7e14';  // Orange for break
35852 ranu 823 
        } else if (status === 'Logged Out') {
36057 ranu 824 
            bgColor = '#6c757d';  // Grey for logged out
35852 ranu 825 
        } else if (status === 'Trying') {
36057 ranu 826 
            bgColor = '#ffc107';  // Yellow for trying
827 
            textColor = 'black';
35852 ranu 828 
        }
829 
 
830 
        return '<span class="badge" style="background-color: ' + bgColor + '; color: ' + textColor + ';">' + status + '</span>';
831 
    }
832 
 
36057 ranu 833 
    // Refresh every 10 seconds
834 
    setInterval(refreshAgentStatus, 10000);
35852 ranu 835 
 
836 
    // Initial refresh after page load
837 
    setTimeout(refreshAgentStatus, 2000);
838 
 
839 
    // Download All Call Data by Date
840 
    function downloadCallData() {
841 
        var selectedDate = document.getElementById('downloadDate').value;
842 
        if (!selectedDate) {
843 
            alert('Please select a date');
844 
            return;
845 
        }
846 
        window.location.href = '/indent/rbm_call_target/download_call_data?date=' + selectedDate;
847 
    }
35631 ranu 848 
</script>