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## LMS Dashboard — STANDALONE full page. Faithful copy of sts-mockup.html design (app bar + tabs + hand-drawn
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## funnel/heat-map, NO charts), wired to REAL lead data. Rendered as a complete HTML doc (layout.vm = $screen_content).
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## Served at GET /lms/dashboard. Seeds: regions[], summaryJson, stateFunnelJson, slaHeatmapJson, ageingJson, fromDate, toDate.
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<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="utf-8">
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<title>LMS — Lead Dashboard</title>
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<style>
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:root{
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--bg:#eef1f7; --card:#ffffff; --ink:#1d2433; --muted:#69748c; --soft:#97a1b5;
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--line:#e6e9f1; --line2:#eef1f6;
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--navy:#1f2a5e; --navy2:#2f3d78;
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--brand:#3b5bdb; --brand2:#5c7cfa; --teal:#0ca678; --cyan:#1098ad;
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--amber:#f59f00; --orange:#e8590c; --red:#e03131; --coral:#f0483e; --violet:#7048e8; --pink:#d6336c;
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--good:#2f9e44; --warn:#f08c00; --bad:#e03131;
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}
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*{box-sizing:border-box}
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html,body{margin:0;background:var(--bg);color:var(--ink);
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font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;-webkit-font-smoothing:antialiased;font-size:14px}
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.wrap{max-width:1340px;margin:0 auto;padding:0 24px 90px}
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a{color:var(--brand);text-decoration:none}
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code,.mono{font-family:ui-monospace,Menlo,Consolas,monospace}
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/* ===== app bar ===== */
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.appbar{position:sticky;top:0;z-index:40;background:var(--navy);color:#fff;margin:0;padding:0 24px}
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.appbar .inner{max-width:1340px;margin:0 auto;display:flex;align-items:center;gap:18px;height:58px}
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.logo{display:flex;align-items:center;gap:10px;font-weight:800;letter-spacing:-.01em;font-size:16px}
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.logo .mk{width:30px;height:30px;border-radius:8px;background:linear-gradient(135deg,var(--coral),#ff7a5c);display:flex;align-items:center;justify-content:center;font-size:15px;font-weight:800}
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.logo small{display:block;font-size:10px;font-weight:600;color:#aab3d6;letter-spacing:.06em}
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.search{flex:1;max-width:560px;position:relative}
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.search input{width:100%;background:#2b3768;border:1px solid #3a488a;color:#fff;border-radius:9px;padding:9px 12px 9px 34px;font-size:13px;font-weight:500}
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.search input::placeholder{color:#9aa4cc}
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.search .si{position:absolute;left:11px;top:9px;color:#9aa4cc;font-size:14px}
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.search .hint{position:absolute;right:10px;top:8px;font-size:10px;color:#9aa4cc;border:1px solid #3a488a;border-radius:5px;padding:2px 6px}
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.abtn{background:#2b3768;border:1px solid #3a488a;color:#fff;border-radius:9px;padding:8px 11px;font-size:13px;font-weight:600;cursor:pointer;display:inline-flex;align-items:center;gap:7px}
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.abtn.coral{background:var(--coral);border-color:var(--coral)}
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.role{display:flex;align-items:center;gap:9px}
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.role .av{width:31px;height:31px;border-radius:50%;background:#3a488a;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:12px}
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.role .who{font-size:12px;line-height:1.25}
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.role .who b{font-weight:700}
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.role .who span{color:#aab3d6}
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/* ===== tabs ===== */
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.tabbar{position:sticky;top:58px;z-index:39;background:var(--card);border-bottom:1px solid var(--line);margin:0 0 20px;padding:0 24px;box-shadow:0 1px 2px rgba(20,30,60,.03)}
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.tabbar .inner{max-width:1340px;margin:0 auto;display:flex;gap:2px;overflow-x:auto}
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.tab{padding:13px 4px;margin-right:24px;font-size:13.5px;font-weight:650;color:var(--muted);cursor:pointer;border:0;background:transparent;border-bottom:2.5px solid transparent;margin-bottom:-1px;white-space:nowrap}
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.tab:hover{color:var(--ink)}
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.tab.active{color:var(--navy);border-bottom-color:var(--coral)}
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/* ===== generic ===== */
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.crumb{font-size:12px;color:var(--soft);font-weight:600}
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h1.page{margin:2px 0 2px;font-size:23px;font-weight:760;letter-spacing:-.01em}
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.pagehead{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:18px}
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.pagehead .sub{color:var(--muted);font-size:13px;margin-top:2px}
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.hd-right{display:flex;align-items:center;gap:9px;flex-wrap:wrap}
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.ctl{background:var(--card);border:1px solid var(--line);border-radius:9px;padding:8px 12px;font-size:13px;color:var(--ink);font-weight:600}
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.ctl .lbl{color:var(--soft);font-weight:500;margin-right:5px}
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select.ctl{appearance:none;cursor:pointer;padding-right:26px;background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='10' height='6'><path d='M1 1l4 4 4-4' stroke='%2369748c' fill='none' stroke-width='1.5'/></svg>");background-repeat:no-repeat;background-position:right 10px center}
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.btn{background:var(--navy);border:0;color:#fff;font-weight:650;padding:9px 15px;border-radius:9px;cursor:pointer;font-size:13px}
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.btn.coral{background:var(--coral)}
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.btn.ghost{background:#fff;color:var(--ink);border:1px solid var(--line)}
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.btn.sm{padding:6px 11px;font-size:12px}
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.sectionlabel{font-size:11.5px;letter-spacing:.12em;text-transform:uppercase;color:var(--soft);font-weight:700;margin:24px 2px 12px}
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.grid{display:grid;gap:16px}
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.g2{grid-template-columns:1fr 1fr}
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.g3{grid-template-columns:1.6fr 1fr}
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.card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:17px 19px;margin-bottom:16px;box-shadow:0 1px 2px rgba(20,30,60,.04)}
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.card h2{margin:0 0 3px;font-size:15px;font-weight:720;letter-spacing:-.01em}
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.card .desc{color:var(--muted);font-size:12.5px;margin:0 0 14px}
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/* kpis */
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.kpis{display:grid;grid-template-columns:repeat(6,1fr);gap:12px;margin-bottom:8px}
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.kpi{background:var(--card);border:1px solid var(--line);border-radius:13px;padding:14px 15px;box-shadow:0 1px 2px rgba(20,30,60,.04)}
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.kpi .top{display:flex;align-items:center;gap:8px}
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.kpi .ic{width:28px;height:28px;border-radius:8px;display:flex;align-items:center;justify-content:center;font-size:14px;flex:none}
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.kpi .label{font-size:11.5px;color:var(--muted);font-weight:600;line-height:1.2}
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.kpi .val{font-size:26px;font-weight:760;margin-top:9px;letter-spacing:-.02em;line-height:1}
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.kpi .val small{font-size:13px;color:var(--soft);font-weight:600}
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.kpi .foot{font-size:11.5px;color:var(--soft);margin-top:7px}
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/* funnel */
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.funnel{display:flex;gap:8px;align-items:stretch;flex-wrap:wrap}
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.fstep{flex:1;min-width:118px;border:1px solid var(--line);border-radius:11px;padding:12px 11px;position:relative;text-align:center;background:#fbfcfe}
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.fstep .fn{font-size:10.5px;text-transform:uppercase;letter-spacing:.03em;color:var(--muted);font-weight:700}
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.fstep .fv{font-size:24px;font-weight:770;margin-top:6px}
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.fstep .fbar{height:5px;border-radius:3px;margin-top:9px;background:linear-gradient(90deg,var(--navy),var(--brand))}
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.fstep .drop{font-size:10.5px;color:var(--red);margin-top:6px;font-weight:600}
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.fstep .keep{font-size:10.5px;color:var(--good);margin-top:6px;font-weight:600}
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.fstep .arrow{position:absolute;right:-11px;top:50%;transform:translateY(-50%);z-index:2;color:#c5cce0;font-size:14px}
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/* table */
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table{width:100%;border-collapse:collapse;font-size:13px}
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th,td{text-align:left;padding:9px 9px;border-bottom:1px solid var(--line2)}
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th{font-size:10.5px;text-transform:uppercase;letter-spacing:.04em;color:var(--soft);font-weight:700;white-space:nowrap}
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th.num,td.num{text-align:right}
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tbody tr:hover{background:#f7f9fd}
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.clickrow{cursor:pointer}
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.rowwarn{background:#fff9f0}
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.rowbad{background:#fff5f5}
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.warnflag{color:var(--orange);font-weight:700}
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.badflag{color:var(--red);font-weight:700}
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/* pills / stages */
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.idpill{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:12px;font-weight:700;color:var(--navy);background:#eef1fb;border:1px solid #dfe4f7;border-radius:6px;padding:2px 7px;white-space:nowrap}
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.stage{display:inline-flex;align-items:center;gap:6px;font-weight:700;font-size:11px;padding:3px 9px;border-radius:999px;text-transform:uppercase;letter-spacing:.02em}
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.st-new{background:#eef1fb;color:#3b5bdb}
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.st-assigned{background:#e7f5ff;color:#1971c2}
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.st-contacted{background:#e3fafc;color:#0c8599}
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.st-qualified{background:#e6fcf5;color:#0ca678}
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.st-beat{background:#f3f0ff;color:#7048e8}
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.st-visited{background:#fff0f6;color:#c2255c}
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.st-onboarded{background:#ebfbee;color:#2f9e44}
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.st-active{background:#d3f9d8;color:#2b8a3e}
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.st-ni{background:#fff4e6;color:#e8590c}
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.st-dead{background:#f1f3f5;color:#868e96}
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.tag{display:inline-block;font-size:10.5px;font-weight:700;padding:2px 7px;border-radius:5px}
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.tag.a{background:#fff0ef;color:var(--coral)}
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.tag.b{background:#e6fcf5;color:var(--teal)}
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/* SLA pills */
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.sla{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:700}
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.sla .clk{font-family:ui-monospace,Menlo,Consolas,monospace}
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.sla.ok{color:var(--good)} .sla.warn{color:var(--orange)} .sla.bad{color:var(--red)}
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.slabar{display:inline-block;width:52px;height:6px;border-radius:4px;background:#eef1f6;overflow:hidden;vertical-align:middle}
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.slabar>i{display:block;height:100%}
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/* attention */
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.att{display:flex;align-items:center;gap:12px;padding:11px 12px;border:1px solid var(--line);border-radius:11px;margin-bottom:9px}
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vikas |
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/* Across the top rather than down a narrow column, so the nine-column table gets the full width. */
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.attstrip{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:10px}
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.attstrip .att{margin-bottom:0}
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.attstrip .atitle{font-size:12.5px;line-height:1.25}
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.attstrip .adet{font-size:11.5px;margin-top:1px}
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/* Wide content scrolls inside its own card, never the page body. */
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.pipewrap{overflow-x:auto}
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/* table-layout:fixed + a colgroup so the columns keep sane proportions on a wide screen instead
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of the browser handing City and Created-by a third of the table each. Business/Retailer takes
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the slack because it is the column people actually read. */
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.pipewrap table{min-width:1040px;table-layout:fixed}
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.pipewrap td{vertical-align:middle;overflow:hidden;text-overflow:ellipsis}
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.pipewrap td.wrapok{white-space:normal}
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.pipewrap td.nowrap{white-space:nowrap}
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vikas |
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.att .ic{width:30px;height:30px;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:14px;flex:none}
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.att .ab{flex:1}
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.att .atitle{font-size:13px;font-weight:650}
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.att .adet{font-size:12px;color:var(--muted);margin-top:2px}
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.att .acount{font-size:18px;font-weight:780}
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/* tiles */
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.tiles{display:grid;grid-template-columns:repeat(3,1fr);gap:11px}
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.tile{background:#f8f9fc;border:1px solid var(--line2);border-radius:11px;padding:12px}
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.tile .t{font-size:10.5px;text-transform:uppercase;letter-spacing:.04em;color:var(--soft);font-weight:600}
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.tile .v{font-size:21px;font-weight:760;margin-top:5px}
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.tile .v small{font-size:12px;color:var(--soft);font-weight:600}
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.hide{display:none !important}
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vikas |
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th.sortable{cursor:pointer;user-select:none;white-space:nowrap}
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th.sortable:hover{color:var(--brand2)}
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th.sortable.on{color:var(--brand2)}
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/* Triangle drawn with borders — no glyph, so it cannot fall back to a tofu box the way U+2195 did. */
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th.sortable .arrow{display:inline-block;width:0;height:0;margin-left:5px;vertical-align:middle;
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border-left:4px solid transparent;border-right:4px solid transparent}
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th.sortable .arrow.up{border-bottom:5px solid currentColor}
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th.sortable .arrow.down{border-top:5px solid currentColor}
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/* Field label outside the filter bar (.ctl .lbl is scoped to it) + the record-action modals. */
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.lbl{display:block;font-size:12px;font-weight:600;color:var(--soft);margin:10px 0 4px}
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.modal{position:fixed;inset:0;z-index:90;background:rgba(14,18,40,.44);display:flex;align-items:flex-start;
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justify-content:center;padding:6vh 16px;overflow:auto}
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.modal .box{background:#fff;border-radius:14px;width:min(640px,100%);box-shadow:0 26px 70px rgba(10,15,40,.3)}
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.modal .mh{padding:18px 22px 0}
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.modal .mh h2{margin:0;font-size:17px;color:var(--brand)}
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.modal .mb{padding:4px 22px 18px}
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.modal .mf{padding:14px 22px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:8px}
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.dispgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:8px;margin-top:6px}
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vikas |
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/* interactivity */
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.kpi,.fstep,.att,#dash tbody tr,.heat td{cursor:pointer}
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.kpi,.fstep{transition:transform .12s,box-shadow .12s}
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.kpi:hover,.fstep:hover{box-shadow:0 4px 14px rgba(20,30,60,.10);transform:translateY(-1px)}
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.att:hover{border-color:#c7d0e8}
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.drawer-ov{position:fixed;inset:0;background:rgba(20,26,50,.42);z-index:70;opacity:0;pointer-events:none;transition:opacity .2s}
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.drawer-ov.open{opacity:1;pointer-events:auto}
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vikas |
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.drawer{position:fixed;top:0;right:0;height:100%;width:min(680px,96vw);background:#f7f8fc;z-index:71;box-shadow:-14px 0 46px rgba(10,15,40,.22);transform:translateX(100%);transition:transform .26s cubic-bezier(.4,0,.2,1);display:flex;flex-direction:column}
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vikas |
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.drawer.open{transform:none}
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.drawer .dh{padding:17px 20px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:flex-start;gap:12px;flex:none}
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.drawer .crumb2{font-size:10.5px;font-weight:800;text-transform:uppercase;letter-spacing:.06em;color:var(--coral)}
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.drawer h3{margin:2px 0 1px;font-size:18px;font-weight:770;letter-spacing:-.01em}
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.drawer .dsub{color:var(--muted);font-size:12.5px}
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.drawer .x{margin-left:auto;cursor:pointer;font-size:22px;line-height:1;color:var(--soft);background:none;border:0;padding:0 2px}
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.drawer .dbody{padding:16px 18px 40px;overflow:auto;flex:1}
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.drawer .card{margin-bottom:12px}
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.dstat{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;margin-bottom:12px}
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.dstat .box{background:#fff;border:1px solid var(--line);border-radius:11px;padding:11px 12px}
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.dstat .t{font-size:10px;text-transform:uppercase;letter-spacing:.04em;color:var(--soft);font-weight:700}
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.dstat .v{font-size:20px;font-weight:770;margin-top:3px}
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.dnote{font-size:12px;color:var(--muted);line-height:1.55;margin-top:8px}
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.toastwrap{position:fixed;bottom:22px;left:50%;transform:translateX(-50%);z-index:90;display:flex;flex-direction:column;gap:8px;align-items:center}
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.toast{background:#1f2a5e;color:#fff;padding:11px 16px;border-radius:11px;font-size:13px;font-weight:600;box-shadow:0 10px 34px rgba(10,15,40,.32);display:flex;align-items:center;gap:10px;animation:tin .18s ease-out}
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.toast .ok{color:#69db7c;font-weight:800}
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@keyframes tin{from{opacity:0;transform:translateY(10px)}}
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/* heatmap */
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.heat td{width:34px;height:30px;text-align:center;font-size:11px;font-weight:700;color:#fff;border:2px solid #fff;border-radius:6px}
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/* callout */
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.callout{background:linear-gradient(180deg,#fbfcff,#f4f7ff);border:1px solid #dfe6fb;border-radius:14px;padding:18px 20px;margin-top:6px}
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.callout h2{margin:0 0 3px;font-size:16px}
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|
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.fix{display:flex;gap:13px;padding:13px 0;border-bottom:1px solid #e6ebf8}
|
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.fix:last-child{border-bottom:0}
|
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.fix .sev{width:6px;border-radius:4px;flex:none}
|
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.fix .fb{flex:1}
|
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.fix .ft{font-size:14px;font-weight:700}
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.fix .fd{font-size:13px;color:#3a4459;margin-top:4px;line-height:1.5}
|
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.fix .fd b{color:var(--ink)}
|
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.fix .act{font-size:12.5px;color:var(--good);margin-top:6px;font-weight:650}
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|
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.note{font-size:11.5px;color:var(--soft);margin-top:10px;line-height:1.6}
|
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|
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.ph{font-size:12.5px;color:var(--soft);font-style:italic;padding:16px 0;text-align:center}
|
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|
224 |
.rbadge{font-size:9.5px;font-weight:700;padding:1px 6px;border-radius:10px;margin-left:6px;vertical-align:middle}
|
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|
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.rbadge.live{background:#e6f7ee;color:var(--good)}.rbadge.partial{background:#fff3dc;color:var(--warn)}.rbadge.soon{background:#eef0f5;color:var(--soft)}
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/* record / kv / trail */
|
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|
228 |
.kv{display:grid;grid-template-columns:130px 1fr;gap:7px 12px;font-size:13px}
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|
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.kv .k{color:var(--soft);font-weight:600}
|
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|
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.kv .v{font-weight:600}
|
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|
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.divider{height:1px;background:var(--line);margin:14px 0}
|
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|
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.recordHost{min-height:120px}
|
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|
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.lookup{display:flex;gap:8px;align-items:center;margin-bottom:14px}
|
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|
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.lookup input{border:1px solid var(--line);border-radius:9px;padding:9px 11px;font-size:13px;width:280px}
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/* form */
|
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|
237 |
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px 16px}
|
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|
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.fld{display:flex;flex-direction:column;gap:5px}
|
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|
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.fld.full{grid-column:1/3}
|
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|
240 |
.fld label{font-size:11.5px;font-weight:700;color:var(--muted)}
|
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|
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.fld label .m{color:var(--red)}
|
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|
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.fld label .auto{float:right;font-size:10px;font-weight:700;color:var(--brand);background:#eef1fb;border-radius:5px;padding:1px 6px;text-transform:uppercase;letter-spacing:.03em}
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|
243 |
.inp{border:1px solid var(--line);border-radius:9px;padding:9px 11px;font-size:13px;font-weight:500;background:#fff;color:var(--ink);width:100%}
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244 |
.inp:focus{outline:none;border-color:var(--brand2);box-shadow:0 0 0 3px #eaefff}
|
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|
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.inp[readonly],.inp.ro{background:#f5f6fa;color:var(--muted);font-weight:600}
|
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|
246 |
select.inp{appearance:none;cursor:pointer;background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='10' height='6'><path d='M1 1l4 4 4-4' stroke='%2369748c' fill='none' stroke-width='1.5'/></svg>");background-repeat:no-repeat;background-position:right 11px center}
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|
247 |
.hinttext{font-size:11px;color:var(--soft)}
|
| 37651 |
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/* Brand-wise value capture. auto-fill keeps it compact on a laptop and collapses to one column
|
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|
249 |
on a phone, which is where Path B (field encounter) is actually used. */
|
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|
250 |
.brandgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(148px,1fr));gap:8px;margin-top:2px}
|
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|
251 |
.brandcell{display:flex;align-items:center;gap:6px;background:#f7f8fc;border:1px solid var(--line);
|
|
|
252 |
border-radius:8px;padding:4px 8px}
|
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|
253 |
.brandcell .bname{font-size:11.5px;font-weight:700;color:var(--ink);white-space:nowrap;min-width:58px}
|
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|
254 |
.brandcell .bval{border:0;background:transparent;padding:3px 0;height:auto;font-size:12.5px;text-align:right}
|
|
|
255 |
.brandcell .bval:focus{outline:0;box-shadow:none}
|
|
|
256 |
.brandcell:focus-within{border-color:var(--brand);background:#fff}
|
| 37125 |
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.resolvebox{background:#f5f7ff;border:1px solid #dfe4f7;border-radius:11px;padding:13px 15px;display:flex;align-items:center;gap:13px}
|
|
|
258 |
.resolvebox .ra{width:38px;height:38px;border-radius:10px;background:var(--navy);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:14px;flex:none}
|
|
|
259 |
.resolvebox .rt{font-size:11px;color:var(--muted);font-weight:700;text-transform:uppercase;letter-spacing:.04em}
|
|
|
260 |
.resolvebox .rn{font-size:15px;font-weight:750;margin-top:1px}
|
|
|
261 |
.resolvebox .rc{font-size:11.5px;color:var(--muted);margin-top:2px}
|
|
|
262 |
.trail{position:relative;padding-left:22px}
|
| 37692 |
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263 |
/* When the trail scrolls, bleed it out to the card's edge (.card padding is 17px 19px) and put
|
|
|
264 |
that 19px back as padding — the scrollbar then sits flush against the card border instead of
|
|
|
265 |
floating in a gutter, and the entries stay where they were. */
|
|
|
266 |
.trail.scrolls{margin-right:-19px;padding-right:19px}
|
| 37125 |
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267 |
.trail:before{content:"";position:absolute;left:7px;top:4px;bottom:4px;width:2px;background:var(--line)}
|
|
|
268 |
.tevt{position:relative;padding:0 0 14px}
|
|
|
269 |
.tevt:last-child{padding-bottom:0}
|
|
|
270 |
.tevt .tdot{position:absolute;left:-22px;top:2px;width:16px;height:16px;border-radius:50%;background:#fff;border:2px solid var(--brand);display:flex;align-items:center;justify-content:center;font-size:8px;color:var(--brand)}
|
|
|
271 |
.tevt.sys .tdot{border-color:var(--soft);color:var(--soft)}
|
|
|
272 |
.tevt.win .tdot{border-color:var(--good);color:var(--good)}
|
|
|
273 |
.tevt.call .tdot{border-color:var(--coral);color:var(--coral)}
|
|
|
274 |
.tevt .tt{font-size:13px;font-weight:650}
|
|
|
275 |
.tevt .tm{font-size:11.5px;color:var(--soft);margin-top:1px}
|
|
|
276 |
.tevt .td{font-size:12.5px;color:var(--muted);margin-top:4px;background:#f8f9fc;border:1px solid var(--line2);border-radius:8px;padding:8px 10px}
|
| 37692 |
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277 |
.tevt .trec{display:flex;align-items:center;gap:8px;margin-top:6px}
|
|
|
278 |
.tevt .trec audio{height:30px;max-width:230px}
|
| 37125 |
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279 |
|
|
|
280 |
/* record stepper */
|
|
|
281 |
.rec-stepper{display:flex;align-items:center;gap:0;margin:2px 0 4px;flex-wrap:wrap}
|
|
|
282 |
.rec-step{display:flex;align-items:center;gap:8px;flex:1;min-width:96px;position:relative}
|
|
|
283 |
.rec-step .dot{width:26px;height:26px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:800;flex:none;border:2px solid var(--line);background:#fff;color:var(--soft)}
|
|
|
284 |
.rec-step.done .dot{background:var(--good);border-color:var(--good);color:#fff}
|
|
|
285 |
.rec-step.cur .dot{background:var(--navy);border-color:var(--navy);color:#fff;box-shadow:0 0 0 4px #e7ebfa}
|
|
|
286 |
.rec-step .sl{font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.02em;color:var(--muted)}
|
|
|
287 |
.rec-step.cur .sl{color:var(--navy)}
|
|
|
288 |
.rec-step .bar{position:absolute;left:26px;right:0;top:13px;height:2px;background:var(--line);z-index:-1}
|
|
|
289 |
.rec-step.done .bar{background:var(--good)}
|
|
|
290 |
|
|
|
291 |
/* matrix */
|
|
|
292 |
.matrix{width:100%;border-collapse:separate;border-spacing:0;font-size:12.5px}
|
|
|
293 |
.matrix th,.matrix td{padding:9px 8px;border-bottom:1px solid var(--line2);text-align:center}
|
|
|
294 |
.matrix th:first-child,.matrix td:first-child{text-align:left;font-weight:650}
|
|
|
295 |
.matrix thead th{background:#f8f9fc;color:var(--muted);font-size:10.5px;text-transform:uppercase;letter-spacing:.03em}
|
|
|
296 |
.mk-y{color:var(--good);font-weight:800}
|
|
|
297 |
.mk-n{color:#ccd2e0}
|
|
|
298 |
.mk-s{color:var(--orange);font-weight:800;font-size:11px}
|
|
|
299 |
|
|
|
300 |
@media (max-width:1040px){
|
|
|
301 |
.kpis{grid-template-columns:repeat(3,1fr)}
|
|
|
302 |
.g2,.g3{grid-template-columns:1fr}
|
|
|
303 |
.form-grid{grid-template-columns:1fr}.fld.full{grid-column:1}
|
|
|
304 |
.search{display:none}
|
|
|
305 |
}
|
|
|
306 |
</style>
|
|
|
307 |
</head>
|
|
|
308 |
<body>
|
|
|
309 |
|
|
|
310 |
<!-- ============ APP BAR ============ -->
|
|
|
311 |
<div class="appbar">
|
|
|
312 |
<div class="inner">
|
|
|
313 |
<div class="logo"><span class="mk">SD</span><div>SmartDukaan · LMS<small>LEAD MANAGEMENT SYSTEM</small></div></div>
|
|
|
314 |
<div class="search">
|
|
|
315 |
<span class="si">🔍</span>
|
|
|
316 |
<input id="lmsSearch" placeholder="Search LMS ID, business, phone, retailer… e.g. LMS-UPW-26-000123">
|
|
|
317 |
<span class="hint">/ to focus</span>
|
|
|
318 |
</div>
|
|
|
319 |
<button class="abtn coral" onclick="window.open(CTX+'/getOpenLead','_blank')">+ New Lead</button>
|
|
|
320 |
<div class="role">
|
|
|
321 |
<div class="av">SD</div>
|
|
|
322 |
<div class="who"><b>Lead Dashboard</b><br><span>live · real data</span></div>
|
|
|
323 |
</div>
|
|
|
324 |
</div>
|
|
|
325 |
</div>
|
|
|
326 |
|
|
|
327 |
<!-- ============ TABS ============ -->
|
|
|
328 |
<div class="tabbar">
|
|
|
329 |
<div class="inner">
|
|
|
330 |
<button class="tab active" onclick="go('cmd',this)">Command Center</button>
|
|
|
331 |
<button class="tab" onclick="go('record',this)">Lead Record</button>
|
|
|
332 |
<button class="tab" onclick="go('create',this)">Create Lead</button>
|
|
|
333 |
<button class="tab" onclick="go('assign',this)">Auto-Assignment</button>
|
|
|
334 |
<button class="tab" onclick="go('dash',this)">Dashboards</button>
|
|
|
335 |
<button class="tab" onclick="go('audit',this)">Recordings & Audit</button>
|
|
|
336 |
</div>
|
|
|
337 |
</div>
|
|
|
338 |
|
|
|
339 |
<div class="wrap">
|
|
|
340 |
|
|
|
341 |
<!-- ======================= COMMAND CENTER ========================= -->
|
|
|
342 |
<div id="cmd">
|
|
|
343 |
<div class="pagehead">
|
|
|
344 |
<div>
|
|
|
345 |
<div class="crumb">Sales · Lead Pipeline</div>
|
|
|
346 |
<h1 class="page">Command Center</h1>
|
|
|
347 |
<div class="sub">Every lead you own or oversee — from creation to onboarding. SLA clock runs on all NEW records.</div>
|
|
|
348 |
</div>
|
|
|
349 |
<div class="hd-right">
|
|
|
350 |
<select class="ctl" id="fRegion">
|
|
|
351 |
<option value="">All regions</option>
|
|
|
352 |
#foreach($r in $regions)
|
|
|
353 |
<option value="$r.getId()">$!r.getName()#if($r.getRegionCode()) ($r.getRegionCode())#end</option>
|
|
|
354 |
#end
|
|
|
355 |
</select>
|
|
|
356 |
<input type="date" class="ctl" id="fFrom" value="$!fromDate">
|
|
|
357 |
<input type="date" class="ctl" id="fTo" value="$!toDate">
|
|
|
358 |
</div>
|
|
|
359 |
</div>
|
|
|
360 |
|
|
|
361 |
<div class="kpis" id="ccKpis"></div>
|
|
|
362 |
|
|
|
363 |
<div class="sectionlabel">Lifecycle Funnel — selected period</div>
|
|
|
364 |
<div class="card"><div class="funnel" id="ccFunnel"></div></div>
|
|
|
365 |
|
| 37692 |
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366 |
<div class="card">
|
|
|
367 |
<h2>Needs attention now</h2>
|
|
|
368 |
<p class="desc">Actionable queues · click to work them.</p>
|
|
|
369 |
<div id="ccAttention" class="attstrip"></div>
|
|
|
370 |
</div>
|
|
|
371 |
|
|
|
372 |
<div class="card">
|
|
|
373 |
<h2 style="display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap">Lead pipeline
|
|
|
374 |
<span style="display:flex;gap:6px;align-items:center">
|
|
|
375 |
<input id="pipeQ" class="inp" style="width:230px;font-size:12.5px;padding:7px 10px"
|
|
|
376 |
placeholder="Name, outlet, mobile, city, created by">
|
|
|
377 |
<button class="btn ghost sm" onclick="pipeSearch()">Search</button>
|
|
|
378 |
<button class="btn ghost sm hide" id="pipeClear" onclick="pipeClearSearch()">Clear</button>
|
|
|
379 |
</span>
|
|
|
380 |
</h2>
|
|
|
381 |
<p class="desc" id="pipeDesc">Click any row → full LMS record & trail. Rows shaded by SLA urgency.</p>
|
|
|
382 |
<div class="pipewrap">
|
| 37125 |
vikas |
383 |
<table>
|
| 37692 |
vikas |
384 |
<colgroup>
|
|
|
385 |
<col style="width:132px"><col><col style="width:64px"><col style="width:112px">
|
|
|
386 |
<col style="width:130px"><col style="width:130px"><col style="width:130px">
|
|
|
387 |
<col style="width:104px"><col style="width:84px">
|
|
|
388 |
</colgroup>
|
|
|
389 |
<thead><tr>
|
|
|
390 |
<th class="sortable" data-sort="created">LMS ID</th>
|
|
|
391 |
<th class="sortable" data-sort="name">Business / Retailer</th>
|
|
|
392 |
<th>Path</th>
|
|
|
393 |
<th class="sortable" data-sort="stage">Stage</th>
|
|
|
394 |
<th>Owner</th>
|
|
|
395 |
<th class="sortable" data-sort="city">City</th>
|
|
|
396 |
<th class="sortable" data-sort="createdBy">Created by</th>
|
|
|
397 |
<th class="sortable" data-sort="sla">SLA</th>
|
|
|
398 |
<th class="sortable num" data-sort="value">Value</th>
|
|
|
399 |
</tr></thead>
|
|
|
400 |
<tbody id="ccPipeline"><tr><td colspan="9"><div class="ph">Loading…</div></td></tr></tbody>
|
| 37125 |
vikas |
401 |
</table>
|
| 37692 |
vikas |
402 |
</div>
|
|
|
403 |
<div id="pipeFoot" style="display:flex;align-items:center;justify-content:space-between;gap:10px;
|
|
|
404 |
margin-top:10px;flex-wrap:wrap">
|
|
|
405 |
<span class="note" id="pipeCount"></span>
|
|
|
406 |
<span style="display:flex;gap:6px;align-items:center">
|
|
|
407 |
<button class="btn ghost sm" id="pipePrev" onclick="pipePage(-1)">← Prev</button>
|
|
|
408 |
<span class="note" id="pipePageLbl"></span>
|
|
|
409 |
<button class="btn ghost sm" id="pipeNext" onclick="pipePage(1)">Next →</button>
|
|
|
410 |
</span>
|
|
|
411 |
</div>
|
| 37125 |
vikas |
412 |
</div>
|
|
|
413 |
</div>
|
|
|
414 |
|
|
|
415 |
<!-- ======================= LEAD RECORD ========================= -->
|
|
|
416 |
<div id="record" class="hide">
|
|
|
417 |
<div class="pagehead">
|
|
|
418 |
<div>
|
|
|
419 |
<div class="crumb">Command Center · Lead Record</div>
|
|
|
420 |
<h1 class="page">Lead Record</h1>
|
|
|
421 |
<div class="sub">The single source of truth for a lead — stepper, immutable trail, SLA & disposition. Loads the real record.</div>
|
|
|
422 |
</div>
|
|
|
423 |
<div class="hd-right">
|
|
|
424 |
<div class="lookup">
|
|
|
425 |
<input id="recLookup" placeholder="Lead # (e.g. 123)" inputmode="numeric">
|
|
|
426 |
<button class="btn sm" onclick="loadRecord()">Load</button>
|
|
|
427 |
</div>
|
|
|
428 |
</div>
|
|
|
429 |
</div>
|
|
|
430 |
<div class="recordHost" id="recordHost"><div class="card"><div class="ph">Loading the most recent lead…</div></div></div>
|
| 37692 |
vikas |
431 |
<div class="note" style="margin-left:2px">Acts on the real record: edit, call, disposition and stage moves all write here, and every change lands in the trail.</div>
|
| 37125 |
vikas |
432 |
</div>
|
|
|
433 |
|
|
|
434 |
<!-- ======================= CREATE LEAD ========================= -->
|
|
|
435 |
<div id="create" class="hide">
|
|
|
436 |
<div class="pagehead">
|
|
|
437 |
<div>
|
|
|
438 |
<div class="crumb">Create · New Lead</div>
|
|
|
439 |
<h1 class="page">Create Lead</h1>
|
| 37651 |
vikas |
440 |
<div class="sub">Only what an agent can know on a first call. LMS ID is generated on submit and the lead is auto-assigned from region. Address, store photo and geo-pin come from the capture link, which is created automatically and copied to your clipboard.</div>
|
| 37125 |
vikas |
441 |
</div>
|
|
|
442 |
<div class="hd-right">
|
|
|
443 |
<div class="ctl" style="padding:4px;display:flex;gap:4px">
|
|
|
444 |
<button class="btn coral sm" id="pathA" style="border-radius:7px" onclick="setPath('A',this)">Path A · BGC outbound</button>
|
|
|
445 |
<button class="btn ghost sm" id="pathB" style="border-radius:7px" onclick="setPath('B',this)">Path B · Field encounter</button>
|
|
|
446 |
</div>
|
|
|
447 |
</div>
|
|
|
448 |
</div>
|
|
|
449 |
|
|
|
450 |
<div class="grid g3">
|
|
|
451 |
<div class="card">
|
|
|
452 |
<h2>Lead details</h2>
|
|
|
453 |
<p class="desc" id="createDesc">Path A — captured by BGC agent during an outbound call, after consent.</p>
|
|
|
454 |
<div class="form-grid">
|
|
|
455 |
<div class="fld"><label>Retailer name <span class="m">*</span></label><input class="inp" id="cRetailer" placeholder="Contact person"></div>
|
|
|
456 |
<div class="fld"><label>Business name <span class="m">*</span></label><input class="inp" id="cBusiness" placeholder="Shop / trade name"></div>
|
|
|
457 |
<div class="fld"><label>Contact number <span class="m">*</span></label><input class="inp mono" id="cContact" placeholder="10-digit mobile" inputmode="numeric"></div>
|
| 37651 |
vikas |
458 |
<div class="fld full">
|
|
|
459 |
<label>Monthly business value — brand wise <span class="auto" id="cValueTotal">total ₹0</span></label>
|
|
|
460 |
<div class="brandgrid" id="cBrandGrid">
|
|
|
461 |
#foreach($b in $leadBrands)
|
|
|
462 |
<div class="brandcell">
|
|
|
463 |
<span class="bname">$b</span>
|
|
|
464 |
<input class="inp bval mono" data-brand="$b" placeholder="0" inputmode="numeric"
|
|
|
465 |
oninput="brandTotal()">
|
|
|
466 |
</div>
|
|
|
467 |
#end
|
|
|
468 |
</div>
|
|
|
469 |
<div class="hinttext">Type in rupees per month — 100000 or 1L, 50k both work. Leave a brand blank if it is not stocked.</div>
|
|
|
470 |
</div>
|
| 37125 |
vikas |
471 |
<div class="fld"><label>Interest status</label><select class="inp" id="cInterest"><option>Interested</option><option>Callback</option><option>Not Interested</option></select></div>
|
|
|
472 |
<div class="fld full">
|
|
|
473 |
<label>Region / State <span class="m">*</span> <span class="auto">drives auto-assignment</span></label>
|
|
|
474 |
<select class="inp" id="cRegion" onchange="resolveBM(this.value)">
|
|
|
475 |
<option value="">Select a region…</option>
|
|
|
476 |
#foreach($r in $regions)
|
|
|
477 |
<option value="$r.getId()">$!r.getName()#if($r.getRegionCode()) ($r.getRegionCode())#end</option>
|
|
|
478 |
#end
|
|
|
479 |
</select>
|
|
|
480 |
</div>
|
|
|
481 |
</div>
|
|
|
482 |
<div style="display:flex;gap:9px;margin-top:16px;justify-content:flex-end">
|
|
|
483 |
<button class="btn coral" onclick="submitLead()">Submit & generate LMS ID</button>
|
|
|
484 |
</div>
|
|
|
485 |
</div>
|
|
|
486 |
|
|
|
487 |
<div>
|
|
|
488 |
<div class="card">
|
|
|
489 |
<h2>Auto-assignment preview</h2>
|
|
|
490 |
<p class="desc">On Region select, the engine resolves the BM/RSM and shows it for confirmation before submit.</p>
|
|
|
491 |
<div class="resolvebox" id="resolveBox">
|
|
|
492 |
<div class="ra" id="raAv">—</div>
|
|
|
493 |
<div>
|
|
|
494 |
<div class="rt">Resolved BM / RSM · <span id="rRegion">—</span></div>
|
|
|
495 |
<div class="rn" id="rName">Pick a region…</div>
|
|
|
496 |
<div class="rc" id="rEsc">The owning BM/RSM is resolved from the region (cs.position).</div>
|
|
|
497 |
</div>
|
|
|
498 |
</div>
|
|
|
499 |
<div class="note">If a region has no active BM/RSM, the LMS enters a <b>HOLD queue</b> and the Sales Head is notified.</div>
|
|
|
500 |
</div>
|
|
|
501 |
<div class="card">
|
|
|
502 |
<h2>What happens on submit</h2>
|
|
|
503 |
<div class="trail" style="margin-top:4px">
|
|
|
504 |
<div class="tevt win"><div class="tdot">1</div><div class="tt">Validate fields & generate LMS ID</div><div class="tm">immutable, searchable</div></div>
|
|
|
505 |
<div class="tevt sys"><div class="tdot">2</div><div class="tt">Set stage = Assigned</div><div class="tm">BM/RSM resolved from region</div></div>
|
|
|
506 |
<div class="tevt sys"><div class="tdot">3</div><div class="tt">Dispatch assignment email</div><div class="tm">BM/RSM + CC Reporting Mgr</div></div>
|
|
|
507 |
<div class="tevt call"><div class="tdot">4</div><div class="tt">Start 5 hr SLA timer</div><div class="tm">first-contact clock begins</div></div>
|
|
|
508 |
</div>
|
|
|
509 |
</div>
|
|
|
510 |
</div>
|
|
|
511 |
</div>
|
|
|
512 |
</div>
|
|
|
513 |
|
|
|
514 |
<!-- ======================= AUTO-ASSIGNMENT ========================= -->
|
|
|
515 |
<div id="assign" class="hide">
|
|
|
516 |
<div class="pagehead">
|
|
|
517 |
<div>
|
|
|
518 |
<div class="crumb">Sales Ops · Routing</div>
|
|
|
519 |
<h1 class="page">Auto-Assignment Engine</h1>
|
|
|
520 |
<div class="sub">Region → BM/RSM mapping resolves ownership at submit — from the live cs.position table. HOLD when a region has no active BM.</div>
|
|
|
521 |
</div>
|
|
|
522 |
</div>
|
|
|
523 |
|
|
|
524 |
<div class="kpis" style="grid-template-columns:repeat(4,1fr)" id="assignKpis"></div>
|
|
|
525 |
|
|
|
526 |
<div class="grid g3">
|
|
|
527 |
<div class="card">
|
|
|
528 |
<h2>Region → BM/RSM mapping</h2>
|
|
|
529 |
<p class="desc">The live routing table — resolved for each region right now.</p>
|
|
|
530 |
<table>
|
|
|
531 |
<thead><tr><th>Region / State</th><th>Assigned BM / RSM</th><th>Status</th></tr></thead>
|
|
|
532 |
<tbody id="assignMap"><tr><td colspan="3"><div class="ph">Resolving…</div></td></tr></tbody>
|
|
|
533 |
</table>
|
|
|
534 |
</div>
|
|
|
535 |
<div>
|
|
|
536 |
<div class="card">
|
|
|
537 |
<h2>Engine rules</h2>
|
|
|
538 |
<div class="att" style="margin-bottom:8px"><div class="ic" style="background:#eef1fb;color:#3b5bdb">1</div><div class="ab"><div class="atitle">Resolve at submit</div><div class="adet">Region drives ownership; BM/RSM shown for confirmation.</div></div></div>
|
|
|
539 |
<div class="att" style="margin-bottom:8px"><div class="ic" style="background:#fff4e6;color:#e8590c">2</div><div class="ab"><div class="atitle">Tier fallback</div><div class="adet">L4 → L5 → L3 within the region (cs.position).</div></div></div>
|
|
|
540 |
<div class="att" style="margin-bottom:8px"><div class="ic" style="background:#fff0f0;color:#e03131">3</div><div class="ab"><div class="atitle">HOLD queue</div><div class="adet">No active BM/RSM → LMS held; Sales Head notified.</div></div></div>
|
|
|
541 |
<div class="att" style="margin-bottom:0"><div class="ic" style="background:#f3f0ff;color:#7048e8">4</div><div class="ab"><div class="atitle">Manual reassignment</div><div class="adet">BM/RSM/Sales Head can override — always logged.</div></div></div>
|
|
|
542 |
</div>
|
|
|
543 |
<div class="card" style="background:#fff5f5;border-color:#ffd9d5">
|
|
|
544 |
<h2 style="color:#c92a2a">HOLD queue</h2>
|
|
|
545 |
<p class="desc" style="margin-bottom:8px">LMS with no active BM — waiting until one is mapped.</p>
|
|
|
546 |
<div id="holdQueue"><div class="ph">Loading…</div></div>
|
|
|
547 |
</div>
|
|
|
548 |
</div>
|
|
|
549 |
</div>
|
|
|
550 |
</div>
|
|
|
551 |
|
|
|
552 |
<!-- ======================= DASHBOARDS ========================= -->
|
|
|
553 |
<div id="dash" class="hide">
|
|
|
554 |
<div class="pagehead">
|
|
|
555 |
<div>
|
|
|
556 |
<div class="crumb">Management · Cross-region roll-up</div>
|
|
|
557 |
<h1 class="page">Dashboards</h1>
|
|
|
558 |
<div class="sub">Funnel, SLA compliance, ageing & servicing across all regions — derived from the lead record.</div>
|
|
|
559 |
</div>
|
|
|
560 |
<div class="hd-right">
|
|
|
561 |
<span class="ctl"><span class="lbl">Period</span><span id="dashPeriod">—</span></span>
|
|
|
562 |
<button class="btn ghost sm" onclick="toast('Export uses the app report suite',1)">Export</button>
|
|
|
563 |
</div>
|
|
|
564 |
</div>
|
|
|
565 |
|
|
|
566 |
<div class="kpis" id="dashKpis"></div>
|
|
|
567 |
|
|
|
568 |
<div class="sectionlabel">State funnel — NEW → ONBOARDED by region</div>
|
|
|
569 |
<div class="card">
|
|
|
570 |
<table>
|
|
|
571 |
<thead><tr><th>Region</th><th class="num">New</th><th class="num">Contacted</th><th class="num">Qualified</th><th class="num">Visited</th><th class="num">Onboarded</th><th class="num">Conv%</th><th class="num">SLA%</th></tr></thead>
|
|
|
572 |
<tbody id="dashState"></tbody>
|
|
|
573 |
</table>
|
|
|
574 |
</div>
|
|
|
575 |
|
|
|
576 |
<div class="grid g2">
|
|
|
577 |
<div class="card">
|
|
|
578 |
<h2>SLA compliance — owner heat-map</h2>
|
|
|
579 |
<p class="desc">% first contact within SLA, by BM (rows) across recent weeks (cols). Red = chronic breach.</p>
|
|
|
580 |
<div id="dashHeat"></div>
|
|
|
581 |
<div class="note">SLA = first contact within 5 hrs of creation (SOP §11). Reminder T-1h; escalation to BM at T+5h.</div>
|
|
|
582 |
</div>
|
|
|
583 |
<div class="card">
|
|
|
584 |
<h2>Standard dashboards</h2>
|
|
|
585 |
<p class="desc">SOP §18.2 report suite — Live = from the lead record; Partial/Pending need their source system.</p>
|
|
|
586 |
<table><tbody style="font-size:12.5px">
|
|
|
587 |
<tr class="clickrow" data-rep="State Funnel"><td>📈 <b>State Funnel</b><span class="rbadge live">Live</span></td><td style="color:#69748c">New → onboarded by region, BM, ASM</td></tr>
|
|
|
588 |
<tr class="clickrow" data-rep="SLA Compliance"><td>⚖ <b>SLA Compliance</b><span class="rbadge live">Live</span></td><td style="color:#69748c">% within SLA, owner heat-map</td></tr>
|
|
|
589 |
<tr class="clickrow" data-rep="Ageing"><td>⌛ <b>Ageing</b><span class="rbadge live">Live</span></td><td style="color:#69748c">Stuck by stage, days-since-action</td></tr>
|
|
|
590 |
<tr class="clickrow" data-rep="Management Roll-up"><td>👑 <b>Management Roll-up</b><span class="rbadge live">Live</span></td><td style="color:#69748c">Cross-region leads, onboardings, value</td></tr>
|
|
|
591 |
<tr class="clickrow" data-rep="BGC Daily"><td>📊 <b>BGC Daily</b><span class="rbadge partial">Partial</span></td><td style="color:#69748c">Created + dispositions real; calls are a proxy (no telephony)</td></tr>
|
|
|
592 |
<tr class="clickrow" data-rep="Audit Hygiene"><td>🧹 <b>Audit Hygiene</b><span class="rbadge partial">Partial</span></td><td style="color:#69748c">Missing dispositions / HOLD; DND & recordings pending</td></tr>
|
|
|
593 |
<tr class="clickrow" data-rep="RBM Servicing"><td>🔄 <b>RBM Servicing</b><span class="rbadge soon">Pending data</span></td><td style="color:#69748c">Repeat-order / complaint / TAT need order data</td></tr>
|
|
|
594 |
</tbody></table>
|
|
|
595 |
</div>
|
|
|
596 |
</div>
|
|
|
597 |
|
|
|
598 |
<div class="sectionlabel">What to fix</div>
|
|
|
599 |
<div class="callout">
|
|
|
600 |
<h2>Recommended actions — from this period's data</h2>
|
|
|
601 |
<p class="desc">Each links to the section above.</p>
|
|
|
602 |
<div id="dashFix"></div>
|
|
|
603 |
</div>
|
|
|
604 |
</div>
|
|
|
605 |
|
|
|
606 |
<!-- ======================= RECORDINGS & AUDIT ========================= -->
|
|
|
607 |
<div id="audit" class="hide">
|
|
|
608 |
<div class="pagehead">
|
|
|
609 |
<div>
|
|
|
610 |
<div class="crumb">Audit · Access Control</div>
|
|
|
611 |
<h1 class="page">Recordings & Audit</h1>
|
|
|
612 |
<div class="sub">Recordings are gated by role + reporting hierarchy; every open is logged. Hygiene flags are live; the recording repo is a pending source system.</div>
|
|
|
613 |
</div>
|
|
|
614 |
</div>
|
|
|
615 |
|
|
|
616 |
<div class="kpis" style="grid-template-columns:repeat(5,1fr)" id="auditKpis"></div>
|
|
|
617 |
|
|
|
618 |
<div class="grid g2">
|
|
|
619 |
<div class="card">
|
|
|
620 |
<h2>Access & recording visibility matrix</h2>
|
|
|
621 |
<p class="desc">What each role can open. Recording access is scoped by role + reporting hierarchy (SOP §15).</p>
|
|
|
622 |
<table class="matrix">
|
|
|
623 |
<thead><tr><th>Role</th><th>Own LMS</th><th>Reports'</th><th>State-wide</th><th>All records</th><th>Recordings</th></tr></thead>
|
|
|
624 |
<tbody>
|
|
|
625 |
<tr><td>Individual (BGC/ASM)</td><td class="mk-y">✓</td><td class="mk-n">—</td><td class="mk-n">—</td><td class="mk-n">—</td><td class="mk-s">own only</td></tr>
|
|
|
626 |
<tr><td>Reporting Manager</td><td class="mk-y">✓</td><td class="mk-y">✓</td><td class="mk-n">—</td><td class="mk-n">—</td><td class="mk-s">reports'</td></tr>
|
|
|
627 |
<tr><td>BM / RSM</td><td class="mk-y">✓</td><td class="mk-y">✓</td><td class="mk-y">✓</td><td class="mk-n">—</td><td class="mk-s">state-wide</td></tr>
|
|
|
628 |
<tr><td>Audit Team</td><td class="mk-y">✓</td><td class="mk-y">✓</td><td class="mk-y">✓</td><td class="mk-y">✓</td><td class="mk-s">all · read-only</td></tr>
|
|
|
629 |
<tr><td>Upper Management</td><td class="mk-y">✓</td><td class="mk-y">✓</td><td class="mk-y">✓</td><td class="mk-y">✓</td><td class="mk-s">via BI drill</td></tr>
|
|
|
630 |
</tbody>
|
|
|
631 |
</table>
|
|
|
632 |
<div class="note">Recording repository (signed URLs, DND enforcement, 24-mo retention) is a Phase-2 source system — not yet wired to real data.</div>
|
|
|
633 |
</div>
|
|
|
634 |
|
|
|
635 |
<div class="card">
|
|
|
636 |
<h2>Weekly hygiene flags <span style="color:#97a1b5;font-weight:500;font-size:12px">· live</span></h2>
|
|
|
637 |
<p class="desc">Derived from the lead record — click to list the leads.</p>
|
|
|
638 |
<div id="auditHygiene"><div class="ph">Loading…</div></div>
|
|
|
639 |
</div>
|
|
|
640 |
</div>
|
|
|
641 |
|
|
|
642 |
<div class="grid g2">
|
|
|
643 |
<div class="card">
|
|
|
644 |
<h2>Audit & compliance program (SOP §17)</h2>
|
|
|
645 |
<div class="att" style="margin-bottom:8px"><div class="ic" style="background:#e6fcf5;color:#0ca678">🎵</div><div class="ab"><div class="atitle">Weekly recording sampling</div><div class="adet">Across BGC, ASM & RBM for quality & process adherence.</div></div></div>
|
|
|
646 |
<div class="att" style="margin-bottom:8px"><div class="ic" style="background:#e6fcf5;color:#0ca678">🧹</div><div class="ab"><div class="atitle">5% deep audit of onboarded</div><div class="adet">Verify data integrity & process compliance.</div></div></div>
|
|
|
647 |
<div class="att" style="margin-bottom:8px"><div class="ic" style="background:#fff0f0;color:#e03131">🚫</div><div class="ab"><div class="atitle">DND enforcement</div><div class="adet">Audit maintains the list; repeat calls auto-flag the user.</div></div></div>
|
|
|
648 |
<div class="att" style="margin-bottom:0"><div class="ic" style="background:#eef1f6;color:#69748c">🗃</div><div class="ab"><div class="atitle">Retention policy</div><div class="adet">24 months for recordings · 5 years for LMS records.</div></div></div>
|
|
|
649 |
</div>
|
|
|
650 |
<div class="card">
|
|
|
651 |
<h2>Recording repository <span style="color:#97a1b5;font-weight:500;font-size:12px">· pending source</span></h2>
|
|
|
652 |
<p class="desc">Each recording would be tagged with LMS ID, user, timestamp, duration & disposition.</p>
|
|
|
653 |
<div class="ph">No recording repository connected yet — this arrives with the C2C telephony bridge (Phase 2/3).</div>
|
|
|
654 |
</div>
|
|
|
655 |
</div>
|
|
|
656 |
</div>
|
|
|
657 |
|
|
|
658 |
</div>
|
|
|
659 |
|
|
|
660 |
<!-- drawer + toast -->
|
|
|
661 |
<div class="drawer-ov" id="ov" onclick="closeDrawer()"></div>
|
|
|
662 |
<div class="drawer" id="drawer">
|
|
|
663 |
<div class="dh"><div><div class="crumb2" id="dCrumb"></div><h3 id="dTitle"></h3><div class="dsub" id="dSub"></div></div><button class="x" onclick="closeDrawer()">×</button></div>
|
|
|
664 |
<div class="dbody" id="dBody"></div>
|
|
|
665 |
</div>
|
| 37692 |
vikas |
666 |
<!-- Record actions: edit the record, and log a call outcome. Both write to the same endpoints
|
|
|
667 |
the in-app lead record uses. -->
|
|
|
668 |
<div class="modal hide" id="editModal">
|
|
|
669 |
<div class="box">
|
|
|
670 |
<div class="mh"><h2>Edit record</h2>
|
|
|
671 |
<p class="desc">Every change is written to the trail against your name.</p></div>
|
|
|
672 |
<div class="mb" id="editBody"></div>
|
|
|
673 |
<div class="mf"><button class="btn ghost" onclick="closeEdit()">Cancel</button>
|
|
|
674 |
<button class="btn" style="background:#1f2a5e;color:#fff" onclick="saveEdit()">Save changes</button></div>
|
|
|
675 |
</div>
|
|
|
676 |
</div>
|
|
|
677 |
|
|
|
678 |
<div class="modal hide" id="dispModal">
|
|
|
679 |
<div class="box">
|
|
|
680 |
<div class="mh"><h2>Call disposition</h2>
|
|
|
681 |
<p class="desc">Structured outcome on every interaction (SOP §12.2).</p></div>
|
|
|
682 |
<div class="mb">
|
|
|
683 |
<label class="lbl">Outcome (required)</label>
|
|
|
684 |
<div class="dispgrid" id="dispGrid"></div>
|
|
|
685 |
<div id="dispExtra"></div>
|
|
|
686 |
<label class="lbl">Note (attaches to the trail)</label>
|
|
|
687 |
<textarea id="dispNote" class="inp" rows="2" style="width:100%;resize:vertical"></textarea>
|
|
|
688 |
</div>
|
|
|
689 |
<div class="mf"><button class="btn ghost" onclick="closeDisp()">Cancel</button>
|
|
|
690 |
<button class="btn coral" onclick="saveDisp()">Save disposition</button></div>
|
|
|
691 |
</div>
|
|
|
692 |
</div>
|
|
|
693 |
|
|
|
694 |
<!-- Manual geo verification (SOP §6: geo-pin). Same endpoints the Leads screen uses:
|
|
|
695 |
/lead-geo/geocode-address, /lead-geo/upload-image, /lead-geo/manual-verify. -->
|
|
|
696 |
<div class="modal hide" id="geoModal">
|
|
|
697 |
<div class="box">
|
|
|
698 |
<div class="mh"><h2>Verify location manually</h2>
|
|
|
699 |
<p class="desc">For when the retailer will not tap the capture link — confirm the coordinates
|
|
|
700 |
over the phone, or read them off a Maps link they shared. Saved as approved, against your name.</p></div>
|
|
|
701 |
<div class="mb">
|
|
|
702 |
<label class="lbl">Address</label>
|
|
|
703 |
<div style="display:flex;gap:6px">
|
|
|
704 |
<input id="geoAddress" class="inp" style="flex:1" placeholder="Shop address with city, state, pincode">
|
|
|
705 |
<button class="btn ghost sm" id="geoFindBtn" onclick="geoGeocode()">Find on map</button>
|
|
|
706 |
</div>
|
|
|
707 |
<label class="lbl">Latitude, longitude</label>
|
|
|
708 |
<div style="display:flex;gap:6px">
|
|
|
709 |
<input id="geoLatLng" class="inp" style="flex:1" placeholder="28.6139,77.2090 — or paste a Google Maps link">
|
|
|
710 |
<button class="btn ghost sm" onclick="geoPreview()">Show on map</button>
|
|
|
711 |
</div>
|
|
|
712 |
<div id="geoMapWrap" class="hide" style="margin-top:10px">
|
|
|
713 |
<iframe id="geoMapFrame" style="width:100%;height:220px;border:1px solid var(--line);border-radius:10px" loading="lazy"></iframe>
|
|
|
714 |
<a id="geoOpenMap" class="note" target="_blank" rel="noopener" href="#">Open in Google Maps →</a>
|
|
|
715 |
</div>
|
|
|
716 |
<label class="lbl">Store-board photo (required)</label>
|
|
|
717 |
<input id="geoPhoto" type="file" accept="image/jpeg,image/png" class="inp" onchange="geoPickPhoto()">
|
|
|
718 |
<div class="note">The only evidence that someone actually saw the store-board.</div>
|
|
|
719 |
<img id="geoPhotoImg" class="hide" style="margin-top:8px;max-height:130px;border-radius:8px;border:1px solid var(--line)">
|
|
|
720 |
<label class="lbl">Remark</label>
|
|
|
721 |
<input id="geoRemark" class="inp" placeholder="Optional — how the location was confirmed">
|
|
|
722 |
<div id="geoErr" class="hide" style="margin-top:10px;color:#e03131;font-size:12.5px"></div>
|
|
|
723 |
</div>
|
|
|
724 |
<div class="mf"><button class="btn ghost" onclick="closeGeo()">Cancel</button>
|
|
|
725 |
<button class="btn" style="background:#1f2a5e;color:#fff" id="geoSaveBtn" onclick="geoSave()">Save & verify</button></div>
|
|
|
726 |
</div>
|
|
|
727 |
</div>
|
|
|
728 |
|
| 37125 |
vikas |
729 |
<div class="toastwrap" id="toasts"></div>
|
|
|
730 |
|
|
|
731 |
<script>
|
|
|
732 |
var CTX = "${rc.contextPath}";
|
|
|
733 |
var SEED = { summary:$summaryJson, state:$stateFunnelJson, heat:$slaHeatmapJson, ageing:$ageingJson };
|
|
|
734 |
var STATE = { regionId:'', from:'$!fromDate', to:'$!toDate' };
|
|
|
735 |
var DATA = { summary:null, state:null, heat:null, ageing:null };
|
|
|
736 |
|
|
|
737 |
function byId(x){ return document.getElementById(x); }
|
|
|
738 |
function esc(s){ if(s==null) return ''; return (''+s).replace(/[&<>"]/g,function(c){return {'&':'&','<':'<','>':'>','"':'"'}[c];}); }
|
|
|
739 |
function fmtInt(n){ if(n==null) return '0'; return (''+n).replace(/\B(?=(\d{3})+(?!\d))/g,','); }
|
|
|
740 |
function fmtInr(v){ if(v==null||v===''||isNaN(v)||Number(v)<=0) return '₹0'; v=Number(v);
|
|
|
741 |
if(v>=1e7) return '₹'+(v/1e7).toFixed(1)+'<small> Cr</small>'; if(v>=1e5) return '₹'+(v/1e5).toFixed(1)+'<small> L</small>';
|
|
|
742 |
if(v>=1e3) return '₹'+Math.round(v/1e3)+'<small>K</small>'; return '₹'+Math.round(v); }
|
| 37692 |
vikas |
743 |
/**
|
|
|
744 |
* Business value in lakhs.
|
|
|
745 |
*
|
|
|
746 |
* Two conventions live in user.lead.potential: the form captures LAKHS (rows hold 1–99), but
|
|
|
747 |
* ~1,355 older rows were entered in RUPEES (1,000 – 2,00,00,000). Nothing between 100 and 999
|
|
|
748 |
* exists, so the gap is a safe separator: 1000 and above is read as rupees and brought onto the
|
|
|
749 |
* lakh scale. Normalised on read only — no stored value is rewritten.
|
|
|
750 |
*/
|
|
|
751 |
var LAKH_CUTOFF=1000;
|
|
|
752 |
function toLakh(v){ v=Number(v); return v>=LAKH_CUTOFF ? v/100000 : v; }
|
|
|
753 |
function inrShort(v){ if(v==null||isNaN(v)||Number(v)<=0) return '₹0';
|
|
|
754 |
var l=toLakh(v);
|
|
|
755 |
// Under a lakh needs two decimals: a ₹1,000 lead is 0.01L, and one decimal would print it as
|
|
|
756 |
// ₹0L — the same information loss the old scaling caused, just at the other end.
|
|
|
757 |
var n=l<1?Math.round(l*100)/100:Math.round(l*10)/10;
|
|
|
758 |
return '₹'+(n%1===0?n:n.toFixed(l<1?2:1))+'L'; }
|
| 37125 |
vikas |
759 |
|
|
|
760 |
// ---- tabs
|
|
|
761 |
var SCREENS=['cmd','record','create','assign','dash','audit'];
|
|
|
762 |
var LOADED={};
|
|
|
763 |
function go(id,btn){ SCREENS.forEach(function(s){ byId(s).classList.toggle('hide',s!==id); });
|
|
|
764 |
document.querySelectorAll('.tab').forEach(function(t){ t.classList.remove('active'); }); if(btn) btn.classList.add('active');
|
|
|
765 |
if(id==='dash') byId('dashPeriod').textContent=(STATE.from||'')+' → '+(STATE.to||'');
|
|
|
766 |
if(id==='record' && !LOADED.record){ LOADED.record=true; loadRecentRecord(); }
|
|
|
767 |
if(id==='assign' && !LOADED.assign){ LOADED.assign=true; buildAssign(); }
|
|
|
768 |
if(id==='audit'){ buildAudit(); } }
|
|
|
769 |
|
|
|
770 |
// ---- toast
|
|
|
771 |
function toast(msg,ok){ var w=byId('toasts'); var t=document.createElement('div'); t.className='toast';
|
|
|
772 |
t.innerHTML=(ok?'<span class="ok">✓</span>':'')+esc(msg); w.appendChild(t);
|
|
|
773 |
setTimeout(function(){ t.style.opacity='0'; t.style.transition='opacity .3s'; setTimeout(function(){ t.remove(); },300); },2600); }
|
|
|
774 |
|
|
|
775 |
// ---- filters + fetch
|
|
|
776 |
function qs(){ var q=''; if(STATE.regionId)q+='®ionId='+encodeURIComponent(STATE.regionId);
|
|
|
777 |
if(STATE.from)q+='&from='+encodeURIComponent(STATE.from); if(STATE.to)q+='&to='+encodeURIComponent(STATE.to); return q; }
|
| 37651 |
vikas |
778 |
function getJSON(path,cb,onErr){ fetch(CTX+path,{credentials:'same-origin',headers:{'X-Requested-With':'XMLHttpRequest'}})
|
|
|
779 |
.then(function(r){ if(!r.ok) throw new Error('HTTP '+r.status); return r.json(); })
|
|
|
780 |
.then(function(j){ cb((j&&j.response!==undefined)?j.response:j); })
|
|
|
781 |
.catch(function(e){ console.error('LMS fetch failed',path,e);
|
|
|
782 |
if(typeof onErr==='function'){ onErr(e); } else { toast('Could not load data'); } }); }
|
| 37125 |
vikas |
783 |
|
|
|
784 |
// ---- stage helpers
|
|
|
785 |
var STCLASS={NEW:'st-new',ASSIGNED:'st-assigned',CONTACTED:'st-contacted',QUALIFIED:'st-qualified',
|
|
|
786 |
BEAT_PLANNED:'st-beat',VISITED:'st-visited',ONBOARDED:'st-onboarded',ACTIVE:'st-active',NOT_INTERESTED:'st-ni',DROPPED:'st-dead'};
|
|
|
787 |
function stagePill(st,lb){ if(!st) return '<span class="stage st-new">—</span>'; return '<span class="stage '+(STCLASS[st]||'st-new')+'">'+esc(lb||st)+'</span>'; }
|
|
|
788 |
function slaCell(state){ switch(state){
|
|
|
789 |
case'MET': return '<span class="sla ok"><span class="slabar"><i style="width:100%;background:#2f9e44"></i></span><span class="clk">met</span></span>';
|
|
|
790 |
case'RUNNING': return '<span class="sla ok"><span class="slabar"><i style="width:50%;background:#1f2a5e"></i></span><span class="clk">running</span></span>';
|
|
|
791 |
case'AT_RISK': return '<span class="sla warn"><span class="slabar"><i style="width:85%;background:#f08c00"></i></span><span class="clk">< 1 hr</span></span>';
|
|
|
792 |
case'BREACHED': return '<span class="sla bad"><span class="slabar"><i style="width:100%;background:#e03131"></i></span><span class="clk">breached</span></span>';
|
|
|
793 |
default: return '<span style="color:#97a1b5;font-size:12px">—</span>'; } }
|
|
|
794 |
|
|
|
795 |
// ---- COMMAND CENTER
|
|
|
796 |
var CC_KPI={ 'new':{i:'📥',bg:'#eef1fb',fg:'#3b5bdb'}, awaiting:{i:'⏳',bg:'#fff4e6',fg:'#f08c00',v:'#f08c00'},
|
|
|
797 |
sla:{i:'⚠',bg:'#fff0f0',fg:'#e03131',v:'#e03131'}, contacted:{i:'📞',bg:'#e3fafc',fg:'#0c8599'},
|
|
|
798 |
qualified:{i:'✓',bg:'#e6fcf5',fg:'#0ca678'}, onboarded:{i:'🏆',bg:'#ebfbee',fg:'#2f9e44'} };
|
|
|
799 |
var ATT_META={ BREACHED_NO_CONTACT:{i:'⚠',bg:'#fff0f0',fg:'#e03131',c:'badflag'}, HOLD:{i:'👤',bg:'#fff0f0',fg:'#e03131',c:'badflag'},
|
|
|
800 |
SLA_UNDER_1H:{i:'⏳',bg:'#fff4e6',fg:'#e8590c',c:'warnflag'}, MISSING_DISP:{i:'💬',bg:'#fff4e6',fg:'#e8590c',c:'warnflag'},
|
|
|
801 |
QUALIFIED_NO_BEAT:{i:'🕑',bg:'#eef1f6',fg:'#69748c',c:''}, ONBOARDED_PENDING:{i:'🔄',bg:'#f3f0ff',fg:'#7048e8',c:''} };
|
|
|
802 |
|
|
|
803 |
function renderSummary(d){ DATA.summary=d;
|
|
|
804 |
var kh=''; (d.kpis||[]).forEach(function(k){ var m=CC_KPI[k.key]||{i:'📊',bg:'#eef1f6',fg:'#69748c'};
|
|
|
805 |
kh+='<div class="kpi" data-kpi="'+esc(k.key)+'"><div class="top"><div class="ic" style="background:'+m.bg+';color:'+m.fg+'">'+m.i+'</div>'+
|
|
|
806 |
'<div class="label">'+esc(k.label)+'</div></div><div class="val"'+(m.v?' style="color:'+m.v+'"':'')+'>'+fmtInt(k.value)+'</div>'+
|
|
|
807 |
'<div class="foot">'+esc(k.foot)+'</div></div>'; });
|
|
|
808 |
byId('ccKpis').innerHTML=kh;
|
|
|
809 |
renderFunnel(d.funnel||[]);
|
|
|
810 |
var ah=''; (d.attention||[]).forEach(function(a){ var m=ATT_META[a.key]||{i:'📊',bg:'#eef1f6',fg:'#69748c',c:''};
|
|
|
811 |
ah+='<div class="att" data-att="'+esc(a.key)+'" data-attt="'+esc(a.title)+'"><div class="ic" style="background:'+m.bg+';color:'+m.fg+'">'+m.i+'</div>'+
|
|
|
812 |
'<div class="ab"><div class="atitle">'+esc(a.title)+'</div><div class="adet">'+esc(a.detail)+'</div></div>'+
|
|
|
813 |
'<div class="acount '+m.c+'">'+fmtInt(a.count)+'</div></div>'; });
|
|
|
814 |
byId('ccAttention').innerHTML=ah;
|
|
|
815 |
buildDashKpis(); buildFix();
|
|
|
816 |
}
|
|
|
817 |
|
|
|
818 |
function renderFunnel(funnel){
|
|
|
819 |
var byStage={}; funnel.forEach(function(s){ byStage[s.stage]=s; });
|
|
|
820 |
var seq=[['ALL','New'],['ASSIGNED','Assigned'],['CONTACTED','Contacted'],['QUALIFIED','Qualified'],['VISITED','Visited'],['ONBOARDED','Onboarded']];
|
|
|
821 |
var h=''; var prev=null;
|
|
|
822 |
seq.forEach(function(p,idx){ var s=byStage[p[0]]; if(!s) return; var last=(idx===seq.length-1);
|
|
|
823 |
var cap; if(idx===0){ cap='<div class="keep">created</div>'; }
|
|
|
824 |
else if(last){ cap='<div class="keep">'+s.pct+'% conversion</div>'; }
|
|
|
825 |
else { var drop=prev?prev.count-s.count:0; cap=drop>0?('<div class="drop">−'+fmtInt(drop)+'</div>'):('<div class="keep">'+s.pct+'%</div>'); }
|
|
|
826 |
h+='<div class="fstep" data-stage="'+p[0]+'" data-label="'+esc(p[1])+'"><div class="fn">'+esc(p[1])+'</div><div class="fv">'+fmtInt(s.count)+'</div>'+
|
|
|
827 |
'<div class="fbar" style="width:'+Math.max(s.pct,3)+'%"></div>'+cap+(last?'':'<span class="arrow">➤</span>')+'</div>';
|
|
|
828 |
prev=s; });
|
|
|
829 |
byId('ccFunnel').innerHTML=h||'<div class="ph">No leads in scope.</div>';
|
|
|
830 |
}
|
|
|
831 |
|
| 37692 |
vikas |
832 |
// ---- Lead pipeline: filtered, sorted and paged on the server ------------------------------
|
|
|
833 |
// PIPE.q is the search term. While it is set the date filter does not apply — a search hunts for
|
|
|
834 |
// one known retailer, and quietly scoping it to the selected month would report "not found" for a
|
|
|
835 |
// lead that exists. The caption says which mode is in force so that is never a surprise.
|
|
|
836 |
var PIPE = { q:'', sort:'created', dir:'desc', page:1, pageSize:50, pages:1, total:0 };
|
| 37125 |
vikas |
837 |
|
| 37692 |
vikas |
838 |
function loadPipeline(){
|
|
|
839 |
byId('ccPipeline').innerHTML='<tr><td colspan="9"><div class="ph">Loading…</div></td></tr>';
|
|
|
840 |
var p='/lms/dashboard/pipeline?page='+PIPE.page+'&pageSize='+PIPE.pageSize+
|
|
|
841 |
'&sort='+encodeURIComponent(PIPE.sort)+'&dir='+encodeURIComponent(PIPE.dir);
|
|
|
842 |
if(PIPE.q){ p+='&q='+encodeURIComponent(PIPE.q);
|
|
|
843 |
if(STATE.regionId) p+='®ionId='+encodeURIComponent(STATE.regionId); }
|
|
|
844 |
else { p+=qs(); }
|
|
|
845 |
getJSON(p,function(d){
|
|
|
846 |
d=d||{}; var rows=d.rows||[];
|
|
|
847 |
PIPE.total=d.total||0; PIPE.pages=d.pages||1; PIPE.page=d.page||1;
|
|
|
848 |
renderPipeHead();
|
|
|
849 |
if(!rows.length){
|
|
|
850 |
byId('ccPipeline').innerHTML='<tr><td colspan="9"><div class="ph">'+
|
|
|
851 |
(PIPE.q?('No lead matches “'+esc(PIPE.q)+'”.'):'No leads in scope.')+'</div></td></tr>';
|
|
|
852 |
} else {
|
|
|
853 |
var h='';
|
|
|
854 |
rows.forEach(function(l){
|
|
|
855 |
var rc=l.slaState==='BREACHED'?'rowbad':(l.slaState==='AT_RISK'?'rowwarn':'');
|
|
|
856 |
h+='<tr class="clickrow '+rc+'" data-leadid="'+l.id+'">'+
|
|
|
857 |
'<td class="nowrap"><span class="idpill">'+esc(l.lmsCode)+'</span></td>'+
|
|
|
858 |
'<td class="wrapok"><b>'+esc(l.name||'—')+'</b>'+(l.outlet?'<br><span style="color:#97a1b5;font-size:11px">'+esc(l.outlet)+'</span>':'')+'</td>'+
|
|
|
859 |
'<td class="nowrap">'+(l.path==='B'?'<span class="tag b">B · Field</span>':'<span class="tag a">A · BGC</span>')+'</td>'+
|
|
|
860 |
'<td class="nowrap">'+stagePill(l.stage,l.stageLabel)+'</td>'+
|
|
|
861 |
// title= so a name clipped by the fixed width is still readable on hover.
|
|
|
862 |
'<td class="nowrap" title="'+esc(l.owner||'')+'">'+esc(l.owner||'—')+'</td>'+
|
|
|
863 |
'<td class="nowrap" title="'+esc(l.city||'')+'">'+esc(l.city||'—')+'</td>'+
|
|
|
864 |
'<td class="nowrap" title="'+esc(l.createdBy||'')+'">'+esc(l.createdBy||'—')+'</td>'+
|
|
|
865 |
'<td class="nowrap">'+slaCell(l.slaState)+'</td>'+
|
|
|
866 |
'<td class="num nowrap">'+inrShort(l.value)+'</td></tr>';
|
|
|
867 |
});
|
|
|
868 |
byId('ccPipeline').innerHTML=h;
|
|
|
869 |
}
|
|
|
870 |
// Say how many there actually are, not how many were drawn.
|
|
|
871 |
var shown=rows.length, first=(PIPE.page-1)*PIPE.pageSize+(shown?1:0), last=(PIPE.page-1)*PIPE.pageSize+shown;
|
|
|
872 |
byId('pipeCount').textContent=PIPE.total
|
|
|
873 |
? ('Showing '+first+'–'+last+' of '+fmtInt(PIPE.total)+(PIPE.q?' matching leads (all dates)':' leads in the selected period'))
|
|
|
874 |
: '';
|
|
|
875 |
byId('pipePageLbl').textContent='Page '+PIPE.page+' / '+Math.max(PIPE.pages,1);
|
|
|
876 |
byId('pipePrev').disabled=(PIPE.page<=1);
|
|
|
877 |
byId('pipeNext').disabled=(PIPE.page>=PIPE.pages);
|
|
|
878 |
byId('pipeDesc').innerHTML=PIPE.q
|
|
|
879 |
? 'Searching every lead for “<b>'+esc(PIPE.q)+'</b>” — the date filter is ignored while a search is active.'
|
|
|
880 |
: 'Click any row → full LMS record & trail. Rows shaded by SLA urgency.';
|
|
|
881 |
byId('pipeClear').classList.toggle('hide', !PIPE.q);
|
|
|
882 |
});
|
|
|
883 |
}
|
|
|
884 |
|
|
|
885 |
/**
|
|
|
886 |
* Mark the active column and its direction.
|
|
|
887 |
*
|
|
|
888 |
* The label is captured once into data-label and re-read from there. Deriving it from
|
|
|
889 |
* textContent instead re-read the arrow this function had just appended, so every sort click
|
|
|
890 |
* stacked another one onto the header.
|
|
|
891 |
*/
|
|
|
892 |
function renderPipeHead(){
|
|
|
893 |
document.querySelectorAll('th.sortable').forEach(function(th){
|
|
|
894 |
if(!th.hasAttribute('data-label')) th.setAttribute('data-label', th.textContent.trim());
|
|
|
895 |
var on=(th.getAttribute('data-sort')===PIPE.sort);
|
|
|
896 |
th.classList.toggle('on',on);
|
|
|
897 |
th.innerHTML=esc(th.getAttribute('data-label'))+
|
|
|
898 |
(on?'<span class="arrow '+(PIPE.dir==='asc'?'up':'down')+'"></span>':'');
|
|
|
899 |
});
|
|
|
900 |
}
|
|
|
901 |
|
|
|
902 |
function pipeSort(col){
|
|
|
903 |
// Same column toggles direction; a new column starts descending, which is what people expect
|
|
|
904 |
// from value and dates and is harmless for the text columns.
|
|
|
905 |
if(PIPE.sort===col){ PIPE.dir=(PIPE.dir==='asc'?'desc':'asc'); }
|
|
|
906 |
else { PIPE.sort=col; PIPE.dir='desc'; }
|
|
|
907 |
PIPE.page=1; loadPipeline();
|
|
|
908 |
}
|
|
|
909 |
function pipeSearch(){
|
|
|
910 |
var v=(byId('pipeQ').value||'').trim();
|
|
|
911 |
if(v && v.length<2){ toast('Type at least 2 characters'); return; }
|
|
|
912 |
PIPE.q=v; PIPE.page=1; loadPipeline();
|
|
|
913 |
}
|
|
|
914 |
function pipeClearSearch(){ byId('pipeQ').value=''; PIPE.q=''; PIPE.page=1; loadPipeline(); }
|
|
|
915 |
function pipePage(step){
|
|
|
916 |
var n=PIPE.page+step;
|
|
|
917 |
if(n<1||n>PIPE.pages) return;
|
|
|
918 |
PIPE.page=n; loadPipeline();
|
|
|
919 |
}
|
|
|
920 |
|
| 37125 |
vikas |
921 |
function kpiBucket(k){ switch(k){case'new':return['STAGE','NEW'];case'awaiting':return['STAGE','ASSIGNED'];
|
|
|
922 |
case'sla':return['ATTENTION','BREACHED_NO_CONTACT'];case'contacted':return['STAGE','CONTACTED'];
|
|
|
923 |
case'qualified':return['STAGE','QUALIFIED'];case'onboarded':return['STAGE','ONBOARDED'];default:return['ALL','']; } }
|
|
|
924 |
|
|
|
925 |
// ---- DASHBOARDS
|
|
|
926 |
var DASH_KPI=[ {i:'📥',bg:'#eef1fb',fg:'#3b5bdb'}, {i:'📈',bg:'#e6fcf5',fg:'#0ca678',v:'#0ca678'},
|
|
|
927 |
{i:'⚖',bg:'#fff4e6',fg:'#f08c00',v:'#f08c00'}, {i:'📞',bg:'#e3fafc',fg:'#0c8599'},
|
|
|
928 |
{i:'⌛',bg:'#fff0f0',fg:'#e03131',v:'#e03131'}, {i:'💰',bg:'#ebfbee',fg:'#2f9e44'} ];
|
|
|
929 |
function pctColor(p){ return p>=25?'#2f9e44':(p>=18?'#f08c00':(p>=10?'#e8590c':'#e03131')); }
|
|
|
930 |
function slaColor(p){ return p>=85?'#2f9e44':(p>=70?'#f08c00':'#e03131'); }
|
|
|
931 |
|
|
|
932 |
function renderState(d){ DATA.state=d; var rows=(d&&d.rows)?d.rows:[];
|
|
|
933 |
var h=''; rows.forEach(function(r){ var cls=r.convPct<15?'rowbad':(r.slaPct<60?'rowwarn':'');
|
|
|
934 |
h+='<tr class="clickrow '+cls+'" data-region="'+esc(r.regionCode)+'" data-rn="'+esc(r.regionName)+'">'+
|
|
|
935 |
'<td><b>'+esc(r.regionName)+'</b> <span class="idpill">'+esc(r.regionCode)+'</span></td>'+
|
|
|
936 |
'<td class="num">'+fmtInt(r.newCount)+'</td><td class="num">'+fmtInt(r.contacted)+'</td><td class="num">'+fmtInt(r.qualified)+'</td>'+
|
|
|
937 |
'<td class="num">'+fmtInt(r.visited)+'</td><td class="num">'+fmtInt(r.onboarded)+'</td>'+
|
|
|
938 |
'<td class="num"><b style="color:'+pctColor(r.convPct)+'">'+r.convPct+'%</b></td>'+
|
|
|
939 |
'<td class="num"><b style="color:'+slaColor(r.slaPct)+'">'+r.slaPct+'%</b></td></tr>'; });
|
|
|
940 |
byId('dashState').innerHTML=h||'<tr><td colspan="8"><div class="ph">No regional data.</div></td></tr>';
|
|
|
941 |
buildDashKpis(); buildFix();
|
|
|
942 |
}
|
|
|
943 |
|
|
|
944 |
function renderHeat(d){ DATA.heat=d; var weeks=(d&&d.weeks)?d.weeks:[],bms=(d&&d.bms)?d.bms:[];
|
|
|
945 |
if(!bms.length){ byId('dashHeat').innerHTML='<div class="ph">No SLA data for the selected period.</div>'; return; }
|
|
|
946 |
function hc(p){ if(p>=90)return'#40c057';if(p>=80)return'#82c91e';if(p>=70)return'#fab005';if(p>=60)return'#fd7e14';if(p>=50)return'#fa5252';return'#e03131'; }
|
|
|
947 |
var h='<table class="heat"><thead><tr><td style="background:none;border:0"></td>';
|
|
|
948 |
weeks.forEach(function(w){ h+='<td style="background:none;border:0;color:#97a1b5;font-size:10px;font-weight:700">'+esc(w)+'</td>'; });
|
|
|
949 |
h+='</tr></thead><tbody>';
|
|
|
950 |
bms.forEach(function(bm){ h+='<tr><td style="background:none;color:#69748c;font-size:11px;text-align:left;width:auto;border:0">'+esc(bm.bmName)+'</td>';
|
|
|
951 |
(bm.cells||[]).forEach(function(c){ if(c.pct==null){ h+='<td style="background:#eef1f6;color:#97a1b5">–</td>'; }
|
|
|
952 |
else { var col=hc(c.pct),tc=(c.pct>=70&&c.pct<80)?'#333':'#fff'; h+='<td style="background:'+col+';color:'+tc+'">'+c.pct+'</td>'; } }); h+='</tr>'; });
|
|
|
953 |
h+='</tbody></table>'; byId('dashHeat').innerHTML=h;
|
|
|
954 |
}
|
|
|
955 |
|
|
|
956 |
function renderAgeing(d){ DATA.ageing=d; buildDashKpis(); buildFix(); }
|
|
|
957 |
|
|
|
958 |
function buildDashKpis(){ var s=DATA.summary; if(!s) return;
|
|
|
959 |
var contacted=0; (s.funnel||[]).forEach(function(f){ if(f.stage==='CONTACTED')contacted=f.count; });
|
|
|
960 |
var tot=0,acc=0; ((DATA.state&&DATA.state.rows)||[]).forEach(function(r){ tot+=r.newCount; acc+=r.slaPct*r.newCount; });
|
|
|
961 |
var sla=tot>0?Math.round(acc/tot):0;
|
|
|
962 |
var vals=[ {v:fmtInt(s.total),f:'in period'}, {v:s.conversionPct+'<small>%</small>',f:'new → onboarded'},
|
|
|
963 |
{v:sla+'<small>%</small>',f:'first contact ≤ 5h'}, {v:fmtInt(Math.round(contacted/90)),f:'proxy · no telephony'},
|
|
|
964 |
{v:DATA.ageing?fmtInt(DATA.ageing.total):'—',f:'stuck by stage'}, {v:fmtInr(s.onboardedValue),f:'est. potential'} ];
|
|
|
965 |
var labels=['LMS created','Conversion','SLA compliance','Calls / day (BGC)','Ageing > 7 days','Onboarded value'];
|
|
|
966 |
var h=''; vals.forEach(function(x,i){ var m=DASH_KPI[i];
|
|
|
967 |
h+='<div class="kpi"><div class="top"><div class="ic" style="background:'+m.bg+';color:'+m.fg+'">'+m.i+'</div>'+
|
|
|
968 |
'<div class="label">'+labels[i]+'</div></div><div class="val"'+(m.v?' style="color:'+m.v+'"':'')+'>'+x.v+'</div><div class="foot">'+x.f+'</div></div>'; });
|
|
|
969 |
byId('dashKpis').innerHTML=h;
|
|
|
970 |
}
|
|
|
971 |
|
|
|
972 |
function buildFix(){ var rows=((DATA.state&&DATA.state.rows)||[]).slice();
|
|
|
973 |
var out='';
|
|
|
974 |
if(rows.length){ var worst=rows.slice().sort(function(a,b){return a.convPct-b.convPct;})[0];
|
|
|
975 |
out+='<div class="fix"><div class="sev" style="background:#e03131"></div><div class="fb"><div class="ft">'+esc(worst.regionName)+' is leaking at the top</div>'+
|
|
|
976 |
'<div class="fd"><b>'+fmtInt(worst.newCount)+' created, only '+worst.convPct+'% onboarded and '+worst.slaPct+'% SLA</b> — the weakest region this period.</div>'+
|
|
|
977 |
'<div class="act">→ Review its stuck leads; check BM mapping / HOLD queue.</div></div></div>';
|
|
|
978 |
var lowSla=rows.slice().sort(function(a,b){return a.slaPct-b.slaPct;})[0];
|
|
|
979 |
if(lowSla && lowSla.regionCode!==worst.regionCode){ out+='<div class="fix"><div class="sev" style="background:#f59f00"></div><div class="fb"><div class="ft">'+esc(lowSla.regionName)+' SLA slipping</div>'+
|
|
|
980 |
'<div class="fd"><b>'+lowSla.slaPct+'% on-time first contact</b> — first-contact discipline is breaking down.</div>'+
|
|
|
981 |
'<div class="act">→ Enforce ASM mapping (≤2h) + coaching.</div></div></div>'; } }
|
|
|
982 |
var age=DATA.ageing?DATA.ageing.total:0;
|
|
|
983 |
out+='<div class="fix"><div class="sev" style="background:#f59f00"></div><div class="fb"><div class="ft">'+fmtInt(age)+' leads ageing > 7 days</div>'+
|
|
|
984 |
'<div class="fd"><b>Stuck open leads by stage</b> — qualified leads not being added to beats lose revival odds.</div>'+
|
|
|
985 |
'<div class="act">→ Nudge ASMs to beat-plan qualified LMS within 48h.</div></div></div>';
|
|
|
986 |
byId('dashFix').innerHTML=out;
|
|
|
987 |
}
|
|
|
988 |
|
|
|
989 |
// ---- drill drawer
|
|
|
990 |
function openDrawer(crumb,title,sub,html){ byId('dCrumb').textContent=crumb||''; byId('dTitle').textContent=title||'';
|
|
|
991 |
byId('dSub').textContent=sub||''; byId('dBody').innerHTML=html||''; byId('ov').classList.add('open'); byId('drawer').classList.add('open'); }
|
|
|
992 |
function closeDrawer(){ byId('ov').classList.remove('open'); byId('drawer').classList.remove('open'); }
|
|
|
993 |
document.addEventListener('keydown',function(e){ if(e.key==='Escape')closeDrawer();
|
|
|
994 |
if(e.key==='/'&&document.activeElement.tagName!=='INPUT'){ e.preventDefault(); byId('lmsSearch').focus(); } });
|
|
|
995 |
|
|
|
996 |
function drawerLeadTable(leads){ if(!leads||!leads.length) return '<div class="ph">No leads in this bucket.</div>';
|
|
|
997 |
var h='<div class="card"><table><thead><tr><th>LMS ID</th><th>Business</th><th>Stage</th><th>Owner</th><th>SLA</th><th class="num">Value</th></tr></thead><tbody>';
|
|
|
998 |
leads.forEach(function(l){ h+='<tr class="clickrow" data-leadid="'+l.id+'"><td><span class="idpill">'+esc(l.lmsCode)+'</span></td>'+
|
|
|
999 |
'<td><b>'+esc(l.name||'—')+'</b>'+(l.outlet?'<br><span style="color:#97a1b5;font-size:11px">'+esc(l.outlet)+'</span>':'')+'</td>'+
|
|
|
1000 |
'<td>'+stagePill(l.stage,l.stageLabel)+'</td><td>'+esc(l.owner||'—')+'</td><td>'+slaCell(l.slaState)+'</td>'+
|
|
|
1001 |
'<td class="num">'+inrShort(l.value)+'</td></tr>'; });
|
|
|
1002 |
return h+'</tbody></table></div>'; }
|
|
|
1003 |
function drill(crumb,title,sub,bt,bk){ openDrawer(crumb,title,'Loading…','<div class="ph">Loading…</div>');
|
|
|
1004 |
var q='?bucketType='+encodeURIComponent(bt)+(bk?'&bucketKey='+encodeURIComponent(bk):'')+qs();
|
|
|
1005 |
getJSON('/lms/dashboard/leads'+q,function(d){ var leads=(d&&d.leads)?d.leads:[];
|
|
|
1006 |
openDrawer(crumb,title,(sub||'')+' · '+leads.length+' lead(s)',drawerLeadTable(leads)); }); }
|
|
|
1007 |
|
| 37651 |
vikas |
1008 |
// ---- app-bar search: LMS id / retailer / business / phone / city -> results in the drawer
|
|
|
1009 |
var searchTimer=null, searchSeq=0;
|
|
|
1010 |
function runSearch(){ var q=(byId('lmsSearch').value||'').trim();
|
|
|
1011 |
if(q.length<2){ toast('Type at least 2 characters'); return; }
|
|
|
1012 |
var seq=++searchSeq;
|
|
|
1013 |
openDrawer('Search','\u201c'+q+'\u201d','Searching…','<div class="ph">Searching…</div>');
|
|
|
1014 |
getJSON('/lms/dashboard/search?q='+encodeURIComponent(q),function(d){
|
|
|
1015 |
if(seq!==searchSeq) return; // a newer search already won
|
|
|
1016 |
var leads=(d&&d.leads)?d.leads:[];
|
|
|
1017 |
openDrawer('Search','\u201c'+q+'\u201d',leads.length+' match(es)',drawerLeadTable(leads)); },
|
|
|
1018 |
function(){ if(seq!==searchSeq) return;
|
|
|
1019 |
openDrawer('Search','\u201c'+q+'\u201d','Search failed','<div class="ph">Could not run the search.</div>'); }); }
|
| 37692 |
vikas |
1020 |
byId('pipeQ').addEventListener('keydown',function(e){
|
|
|
1021 |
if(e.key==='Enter'){ e.preventDefault(); pipeSearch(); }
|
|
|
1022 |
else if(e.key==='Escape'){ pipeClearSearch(); } });
|
|
|
1023 |
|
| 37651 |
vikas |
1024 |
byId('lmsSearch').addEventListener('keydown',function(e){
|
|
|
1025 |
if(e.key==='Enter'){ e.preventDefault(); clearTimeout(searchTimer); runSearch(); }
|
|
|
1026 |
else if(e.key==='Escape'){ this.blur(); closeDrawer(); } });
|
|
|
1027 |
byId('lmsSearch').addEventListener('input',function(){ clearTimeout(searchTimer);
|
|
|
1028 |
var v=(this.value||'').trim(); if(v.length<2) return;
|
|
|
1029 |
searchTimer=setTimeout(runSearch,400); });
|
|
|
1030 |
|
| 37125 |
vikas |
1031 |
var REPORT_NOTE={ 'State Funnel':'Live from the lead record — grouped by region, BM and ASM.',
|
|
|
1032 |
'SLA Compliance':'Live — first_contacted_at vs first_contact_due, owner heat-map.',
|
|
|
1033 |
'Ageing':'Live — open leads untouched > 7 days, by stage.',
|
|
|
1034 |
'Management Roll-up':'Live — cross-region leads, onboardings and estimated value.',
|
|
|
1035 |
'BGC Daily':'Partial — created + dispositions are real; call volume is a PROXY (contacted ÷ days). No telephony bridge yet.',
|
|
|
1036 |
'Audit Hygiene':'Partial — missing-disposition & HOLD are shown; DND breaches & recording flags need the call/recording log.',
|
|
|
1037 |
'RBM Servicing':'Pending data — repeat-order / complaint / resolution-TAT need order + ticket data outside the lead record.' };
|
|
|
1038 |
|
|
|
1039 |
// ---- delegated clicks
|
|
|
1040 |
document.addEventListener('click',function(e){
|
| 37692 |
vikas |
1041 |
var th=e.target.closest('th.sortable'); if(th){ pipeSort(th.getAttribute('data-sort')); return; }
|
| 37125 |
vikas |
1042 |
var kpi=e.target.closest('.kpi[data-kpi]'); if(kpi){ var b=kpiBucket(kpi.getAttribute('data-kpi'));
|
|
|
1043 |
drill('Command Center',kpi.querySelector('.label').textContent,'KPI drill',b[0],b[1]); return; }
|
|
|
1044 |
var fs=e.target.closest('.fstep[data-stage]'); if(fs){ var st=fs.getAttribute('data-stage');
|
|
|
1045 |
drill('Lifecycle funnel',fs.getAttribute('data-label'),'Reached this stage',st==='ALL'?'ALL':'STAGE',st==='ALL'?'':st); return; }
|
|
|
1046 |
var att=e.target.closest('.att[data-att]'); if(att){ drill('Needs attention',att.getAttribute('data-attt'),'Attention queue','ATTENTION',att.getAttribute('data-att')); return; }
|
|
|
1047 |
var reg=e.target.closest('tr[data-region]'); if(reg){ drill('State funnel',reg.getAttribute('data-rn'),'Region '+reg.getAttribute('data-region'),'REGION',reg.getAttribute('data-region')); return; }
|
|
|
1048 |
var rep=e.target.closest('tr[data-rep]'); if(rep){ var nm=rep.getAttribute('data-rep');
|
|
|
1049 |
openDrawer('Report suite',nm,'SOP §18.2','<div class="card"><div class="dnote">'+esc(REPORT_NOTE[nm]||'')+'</div></div>'); return; }
|
|
|
1050 |
var lead=e.target.closest('[data-leadid]'); if(lead){ var lid=lead.getAttribute('data-leadid');
|
|
|
1051 |
closeDrawer(); LOADED.record=true; byId('recLookup').value=lid; injectRecord(lid);
|
|
|
1052 |
go('record',document.querySelectorAll('.tab')[1]); return; }
|
|
|
1053 |
});
|
|
|
1054 |
|
|
|
1055 |
// ---- filters
|
|
|
1056 |
function refresh(){ STATE.regionId=byId('fRegion').value||''; STATE.from=byId('fFrom').value||''; STATE.to=byId('fTo').value||'';
|
|
|
1057 |
getJSON('/lms/dashboard/summary?_=1'+qs(),renderSummary); loadPipeline();
|
|
|
1058 |
getJSON('/lms/dashboard/state-funnel?_=1'+qs(),renderState);
|
|
|
1059 |
getJSON('/lms/dashboard/sla-heatmap?_=1'+qs(),renderHeat);
|
|
|
1060 |
getJSON('/lms/dashboard/ageing',renderAgeing);
|
|
|
1061 |
byId('dashPeriod').textContent=(STATE.from||'')+' → '+(STATE.to||''); }
|
|
|
1062 |
['fRegion','fFrom','fTo'].forEach(function(id){ byId(id).addEventListener('change',refresh); });
|
|
|
1063 |
|
|
|
1064 |
// ====================== LEAD RECORD (native sts-mockup layout, real data) ======================
|
|
|
1065 |
var STEPS=[['NEW','New'],['ASSIGNED','Assigned'],['CONTACTED','Contacted'],['QUALIFIED','Qualified'],
|
|
|
1066 |
['BEAT_PLANNED','Beat-plan'],['VISITED','Visited'],['ONBOARDED','Onboarded'],['ACTIVE','Active']];
|
|
|
1067 |
function fmtDT(s){ if(!s) return '—'; var d=new Date(s); if(isNaN(d)) return esc(s);
|
|
|
1068 |
var mo=['Jan','Feb','Mar','Apr','May','Jun','Jul','Aug','Sep','Oct','Nov','Dec'];
|
|
|
1069 |
function p(n){ return (n<10?'0':'')+n; }
|
|
|
1070 |
return p(d.getDate())+' '+mo[d.getMonth()]+' '+d.getFullYear()+' · '+p(d.getHours())+':'+p(d.getMinutes()); }
|
|
|
1071 |
function kvRow(k,v){ return '<div class="k">'+k+'</div><div class="v">'+(v==null||v===''?'—':v)+'</div>'; }
|
|
|
1072 |
function trailType(t){ if(t==='TELEPHONIC'||t==='CALL') return 'call'; if(!t) return 'sys'; return ''; }
|
|
|
1073 |
|
|
|
1074 |
function injectRecord(id){ byId('recordHost').innerHTML='<div class="ph">Loading lead #'+esc(id)+'…</div>';
|
|
|
1075 |
getJSON('/lms/dashboard/record?leadId='+encodeURIComponent(id),function(d){ if(!d||!d.id){ byId('recordHost').innerHTML='<div class="ph">Lead #'+esc(id)+' not found.</div>'; return; } renderRecord(d); }); }
|
|
|
1076 |
function loadRecord(){ var v=(byId('recLookup').value||'').replace(/\D/g,''); if(!v){ toast('Enter a lead #'); return; } injectRecord(v); }
|
|
|
1077 |
function loadRecentRecord(){ getJSON('/lms/dashboard/leads?bucketType=ALL'+qs(),function(d){ var leads=(d&&d.leads)?d.leads:[];
|
|
|
1078 |
if(leads.length){ byId('recLookup').value=leads[0].id; injectRecord(leads[0].id); }
|
|
|
1079 |
else { byId('recordHost').innerHTML='<div class="ph">No leads to show. Create one from the Create Lead tab.</div>'; } }); }
|
|
|
1080 |
|
| 37692 |
vikas |
1081 |
/** Trail entries shown before the list starts scrolling. */
|
|
|
1082 |
var TRAIL_VISIBLE=5;
|
|
|
1083 |
|
|
|
1084 |
/**
|
|
|
1085 |
* Cap the trail at TRAIL_VISIBLE entries and scroll the rest.
|
|
|
1086 |
*
|
|
|
1087 |
* Measured from the 6th entry's own offset rather than assumed from a row height — entries vary a
|
|
|
1088 |
* lot (a one-line note, a wrapped remark, one carrying an audio player), so any fixed px guess
|
|
|
1089 |
* would cut an entry in half on most leads.
|
|
|
1090 |
*/
|
|
|
1091 |
function capTrail(){
|
|
|
1092 |
var box=byId('trailScroll'); if(!box) return;
|
|
|
1093 |
var items=box.children;
|
|
|
1094 |
if(items.length<=TRAIL_VISIBLE){ box.style.maxHeight=''; box.style.overflowY=''; box.classList.remove('scrolls'); return; }
|
|
|
1095 |
var cut=items[TRAIL_VISIBLE];
|
|
|
1096 |
box.style.maxHeight=Math.round(cut.offsetTop-box.firstElementChild.offsetTop)+'px';
|
|
|
1097 |
box.style.overflowY='auto';
|
|
|
1098 |
box.classList.add('scrolls');
|
|
|
1099 |
}
|
|
|
1100 |
|
| 37125 |
vikas |
1101 |
function renderRecord(d){
|
| 37692 |
vikas |
1102 |
REC=d; CALL.id=null;
|
| 37125 |
vikas |
1103 |
// header
|
|
|
1104 |
var head='<div style="display:flex;align-items:flex-start;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:14px">'+
|
|
|
1105 |
'<div><div class="crumb">'+(d.lmsCode?('<span class="idpill">'+esc(d.lmsCode)+'</span>'):('Lead #'+d.id))+'</div>'+
|
|
|
1106 |
'<h1 class="page" style="margin-top:4px">'+esc(d.name||'—')+(d.outlet?' <span style="font-weight:500;color:#59668a;font-size:18px">· '+esc(d.outlet)+'</span>':'')+'</h1></div>'+
|
|
|
1107 |
'<div style="display:flex;gap:8px;align-items:center">'+stagePill(d.stage,d.stageLabel)+
|
|
|
1108 |
' <span class="stage" style="background:#eef1f6;color:#69748c">SLA: '+esc(d.slaState||'NA')+'</span>'+
|
|
|
1109 |
(d.assignmentStatus==='HOLD'?' <span class="stage st-ni">HOLD</span>':'')+'</div></div>';
|
|
|
1110 |
// stepper
|
|
|
1111 |
var idx=(d.stageIndex==null?-1:d.stageIndex);
|
| 37692 |
vikas |
1112 |
// A terminal lead has no stepper to draw, and a whole card repeating what the header pill and
|
|
|
1113 |
// the Record card's Current stage already say is just a band of empty space. Omit it.
|
|
|
1114 |
var step='';
|
|
|
1115 |
if(!d.terminal){
|
|
|
1116 |
step='<div class="card" style="padding:16px 22px"><div class="rec-stepper">';
|
|
|
1117 |
STEPS.forEach(function(s,i){ var cls=i<idx?'done':(i===idx?'cur':''); var last=(i===STEPS.length-1);
|
|
|
1118 |
step+='<div class="rec-step '+cls+'"><div class="dot">'+(i<idx?'✓':(i+1))+'</div><div class="sl">'+esc(s[1])+'</div>'+(last?'':'<div class="bar"></div>')+'</div>'; });
|
|
|
1119 |
step+='</div></div>';
|
|
|
1120 |
}
|
| 37125 |
vikas |
1121 |
// details
|
| 37692 |
vikas |
1122 |
var details='<div class="card"><h2 style="display:flex;align-items:center;justify-content:space-between;gap:10px">Record'+
|
|
|
1123 |
'<button class="btn ghost sm" onclick="openEdit()">✎ Edit</button></h2>'+
|
|
|
1124 |
'<p class="desc">ID, dates & auto-assignment are system-set and immutable. Everything else is correctable.</p>'+
|
| 37125 |
vikas |
1125 |
'<div class="grid g2" style="gap:20px"><div class="kv">'+
|
|
|
1126 |
kvRow('LMS ID', d.lmsCode?('<span class="mono">'+esc(d.lmsCode)+'</span>'):'—')+
|
|
|
1127 |
kvRow('Created', fmtDT(d.created)+(d.createdBy?(' · '+esc(d.createdBy)):''))+
|
|
|
1128 |
kvRow('Creation path', d.path?('<span class="tag '+(d.path==='B'?'b':'a')+'">'+(d.path==='B'?'B · Field':'A · BGC')+'</span>'):'—')+
|
|
|
1129 |
kvRow('Retailer', esc(d.name))+
|
|
|
1130 |
kvRow('Business', esc(d.outlet))+
|
|
|
1131 |
kvRow('Contact', d.contact?('<span class="mono">'+esc(d.contact)+'</span>'):'—')+
|
|
|
1132 |
'</div><div class="kv">'+
|
|
|
1133 |
kvRow('Location', esc(d.location))+
|
|
|
1134 |
kvRow('Region', esc(d.regionCode))+
|
|
|
1135 |
kvRow('Business value', inrShort(d.value))+
|
|
|
1136 |
kvRow('Source', esc(d.source))+
|
|
|
1137 |
kvRow('Last disposition', d.disposition?esc(d.disposition):'—')+
|
|
|
1138 |
kvRow('Owner BM/RSM', esc(d.ownerBm))+
|
|
|
1139 |
'</div></div><div class="divider"></div>'+
|
|
|
1140 |
'<div class="kv" style="grid-template-columns:130px 1fr 130px 1fr">'+
|
|
|
1141 |
kvRow('Working owner', esc(d.owner))+kvRow('Current stage', stagePill(d.stage,d.stageLabel))+
|
|
|
1142 |
kvRow('First contact', d.firstContactedAt?fmtDT(d.firstContactedAt):'<span style="color:#e8590c">not yet</span>')+
|
|
|
1143 |
kvRow('Unreachable tries', d.unreachableCount==null?'0':d.unreachableCount)+
|
|
|
1144 |
'</div></div>';
|
|
|
1145 |
// SLA card
|
|
|
1146 |
var slaClr=d.slaState==='MET'?'#2f9e44':(d.slaState==='BREACHED'?'#e03131':(d.slaState==='AT_RISK'?'#f08c00':'#69748c'));
|
|
|
1147 |
var sla='<div class="card"><h2>First-contact SLA</h2><p class="desc">5-hr commitment from creation (SOP §11).</p>'+
|
|
|
1148 |
'<div style="font-size:26px;font-weight:800;color:'+slaClr+'">'+esc(d.slaState||'NA')+'</div>'+
|
|
|
1149 |
'<div class="kv" style="margin-top:10px">'+kvRow('Due by', d.firstContactDue?fmtDT(d.firstContactDue):'—')+
|
|
|
1150 |
kvRow('First contact', d.firstContactedAt?fmtDT(d.firstContactedAt):'<span style="color:#e8590c">not yet</span>')+'</div></div>';
|
|
|
1151 |
// trail
|
|
|
1152 |
var trail='<div class="card"><h2>Trail <span style="color:#97a1b5;font-weight:500;font-size:12px">· append-only</span></h2>';
|
|
|
1153 |
if(!d.trail||!d.trail.length){ trail+='<div class="ph">No activity yet.</div>'; }
|
| 37692 |
vikas |
1154 |
else { trail+='<div class="trail" id="trailScroll">'; d.trail.forEach(function(t){
|
|
|
1155 |
trail+='<div class="tevt '+trailType(t.type)+'"><div class="tdot">●</div>'+
|
|
|
1156 |
'<div class="tt">'+(t.type?esc(t.type):'Update')+'</div>'+
|
|
|
1157 |
'<div class="tm">'+esc(t.actor||'System')+' · '+fmtDT(t.when)+(t.scheduled?(' · scheduled '+fmtDT(t.scheduled)):'')+'</div>'+
|
|
|
1158 |
(t.body?('<div class="td">'+esc(t.body)+'</div>'):'');
|
|
|
1159 |
// The recording of the call this entry came from, so the agent's account of the conversation
|
|
|
1160 |
// and the conversation itself sit together instead of in two separate lists.
|
|
|
1161 |
if(t.callId){
|
|
|
1162 |
trail+='<div class="trec"><audio controls preload="none" src="'+CTX+'/lms/recording/'+t.callId+'"></audio>'+
|
|
|
1163 |
(t.durationSeconds?('<span class="note">'+t.durationSeconds+'s</span>'):'')+
|
|
|
1164 |
(t.archived?'':'<span class="note">archiving…</span>')+'</div>';
|
|
|
1165 |
}
|
|
|
1166 |
trail+='</div>'; }); trail+='</div>'; }
|
| 37125 |
vikas |
1167 |
trail+='</div>';
|
|
|
1168 |
|
| 37692 |
vikas |
1169 |
// ---- Click-to-call (SOP §12). VBC places the call server-side: our own device rings first,
|
|
|
1170 |
// then the retailer. A blocked number never gets a button at all — the refusal belongs in
|
|
|
1171 |
// front of the agent, not in the response to a dial they already started.
|
|
|
1172 |
var call='<div class="card"><h2>Click-to-call</h2>';
|
|
|
1173 |
if(d.dnd){ call+='<p class="desc" style="color:#e03131"><b>Do-not-call.</b> '+esc(d.dndReason||'This retailer asked not to be contacted.')+'</p>'; }
|
|
|
1174 |
else if(!d.contact){ call+='<p class="desc">No contact number on this lead.</p>'; }
|
|
|
1175 |
else { call+='<p class="desc">Bridged call · disposition required on disconnect.</p>'+
|
|
|
1176 |
'<button class="btn coral" id="callBtn" onclick="startCall()">☎ Call retailer (C2C)</button>'+
|
|
|
1177 |
'<div id="callBar" class="hide" style="margin-top:12px;padding:12px;border:1px solid #e6e9f2;border-radius:10px;background:#f8f9fc">'+
|
|
|
1178 |
'<div style="display:flex;align-items:center;justify-content:space-between;gap:10px">'+
|
|
|
1179 |
'<span id="callState" style="font-weight:700;color:#1f2a5e">Starting…</span>'+
|
|
|
1180 |
'<span id="callTimer" class="mono" style="color:#69748c">00:00</span></div>'+
|
|
|
1181 |
'<div style="margin-top:10px;display:flex;gap:8px">'+
|
|
|
1182 |
'<button class="btn ghost sm" onclick="endCall()">Hang up</button>'+
|
|
|
1183 |
'<button class="btn ghost sm" onclick="openDisp()">Disposition…</button></div>'+
|
|
|
1184 |
'<div id="callErr" class="hide" style="margin-top:8px;color:#e03131;font-size:12px"></div></div>'; }
|
|
|
1185 |
call+='<div class="note" style="margin-top:10px">A call is only worth what its disposition says — log one on every disconnect.</div></div>';
|
|
|
1186 |
|
|
|
1187 |
// ---- Beat plan. Read-only on purpose: adding a stop belongs to the beat planner, and the
|
|
|
1188 |
// gate that matters (an approved geo-pin) is what this card exists to report.
|
|
|
1189 |
// The card used to state the geo gate and leave the agent to go and find the Leads screen.
|
|
|
1190 |
// The action that clears the gate now lives on it.
|
|
|
1191 |
var mapLink=(d.geoLat!=null&&d.geoLng!=null)
|
|
|
1192 |
? ' <a class="btn ghost sm" target="_blank" rel="noopener" href="https://www.google.com/maps?q='+d.geoLat+','+d.geoLng+'">View on map</a>' : '';
|
|
|
1193 |
var photoLink=(d.geoPhotoId>0)
|
|
|
1194 |
? ' <a class="btn ghost sm" target="_blank" rel="noopener" href="'+CTX+'/open-attachment?documentId='+d.geoPhotoId+'">Store photo</a>' : '';
|
|
|
1195 |
var beat='<div class="card"><h2>Beat plan</h2>'+
|
|
|
1196 |
(d.geoApproved
|
|
|
1197 |
? '<p class="desc"><span class="stage st-visited">Geo verified</span> — this lead can be added to a beat.</p>'
|
|
|
1198 |
: '<p class="desc" style="color:#a9720a">Geo-pin not yet approved'+
|
|
|
1199 |
(d.geoStatus?(' ('+esc(d.geoStatus.toLowerCase())+')'):'')+
|
|
|
1200 |
'. Verify the location before adding this lead to a beat.</p>')+
|
|
|
1201 |
'<div style="display:flex;gap:6px;flex-wrap:wrap;margin-bottom:8px">'+
|
|
|
1202 |
'<button class="btn ghost sm" onclick="openGeo()">'+(d.geoApproved?'Re-verify location':'Verify manually')+'</button>'+
|
|
|
1203 |
mapLink+photoLink+'</div>'+
|
|
|
1204 |
'<div class="note">Check-in at the retailer moves the stage to Visited.</div></div>';
|
|
|
1205 |
|
|
|
1206 |
// ---- Advance stage. Forward-only and comment-mandatory, same rules the endpoint enforces.
|
|
|
1207 |
var adv='';
|
|
|
1208 |
if(!d.terminal){
|
|
|
1209 |
var opts='<option value="" selected disabled>Move to…</option>';
|
|
|
1210 |
STEPS.forEach(function(st,i){ if(i>idx) opts+='<option value="'+st[0]+'">'+esc(st[1])+'</option>'; });
|
|
|
1211 |
['NOT_INTERESTED','DROPPED'].forEach(function(t){ opts+='<option value="'+t+'">'+t.replace('_',' ')+'</option>'; });
|
|
|
1212 |
adv='<div class="card"><h2>Advance stage</h2><p class="desc">Forward-only. The comment becomes the trail entry.</p>'+
|
|
|
1213 |
'<select id="advStage" class="inp" style="width:100%;margin-bottom:8px">'+opts+'</select>'+
|
|
|
1214 |
'<input id="advComment" class="inp" style="width:100%;margin-bottom:10px" placeholder="Comment (required)">'+
|
|
|
1215 |
'<button class="btn" style="background:#1f2a5e;color:#fff" onclick="advance()">Advance</button></div>';
|
|
|
1216 |
} else {
|
|
|
1217 |
adv='<div class="card"><h2>Advance stage</h2><p class="desc">'+esc(d.stageLabel)+' is terminal — this lead cannot be moved on.</p></div>';
|
|
|
1218 |
}
|
|
|
1219 |
|
|
|
1220 |
byId('recordHost').innerHTML=head+step+
|
|
|
1221 |
'<div class="grid g3"><div>'+details+trail+'</div><div>'+sla+call+beat+adv+'</div></div>';
|
|
|
1222 |
capTrail();
|
| 37125 |
vikas |
1223 |
}
|
|
|
1224 |
|
| 37692 |
vikas |
1225 |
// ====================== RECORD ACTIONS (edit · call · disposition · stage) =================
|
|
|
1226 |
// Every control here drives the SAME endpoints the in-app record uses, so the two screens cannot
|
|
|
1227 |
// drift into disagreeing about what a disposition or a stage move means.
|
|
|
1228 |
|
|
|
1229 |
var REC = null; // the record currently rendered, for the action panels
|
|
|
1230 |
var CALL = { id:null, poll:null, tick:null, startedAt:0 };
|
|
|
1231 |
|
|
|
1232 |
/** POST form-encoded (advanceStage / dialer take @RequestParam, not a JSON body). */
|
|
|
1233 |
function postForm(path, params, cb, onErr){
|
|
|
1234 |
var body = Object.keys(params).map(function(k){
|
|
|
1235 |
return encodeURIComponent(k)+'='+encodeURIComponent(params[k]==null?'':params[k]); }).join('&');
|
|
|
1236 |
fetch(CTX+path,{method:'POST',credentials:'same-origin',
|
|
|
1237 |
headers:{'Content-Type':'application/x-www-form-urlencoded','X-Requested-With':'XMLHttpRequest'},body:body})
|
|
|
1238 |
.then(function(r){ return r.text(); })
|
|
|
1239 |
.then(function(t){ var d=null; try{ d=JSON.parse(t); }catch(e){}
|
|
|
1240 |
var res=(d&&d.response!==undefined)?d.response:d; cb(res); })
|
|
|
1241 |
.catch(function(e){ console.error('LMS post failed',path,e);
|
|
|
1242 |
if(typeof onErr==='function') onErr(e); else toast('Request failed'); });
|
|
|
1243 |
}
|
|
|
1244 |
|
|
|
1245 |
/** POST JSON (disposition / updateLead take @RequestBody). */
|
|
|
1246 |
function postJSON(path, payload, cb, onErr){
|
|
|
1247 |
fetch(CTX+path,{method:'POST',credentials:'same-origin',
|
|
|
1248 |
headers:{'Content-Type':'application/json','X-Requested-With':'XMLHttpRequest'},body:JSON.stringify(payload)})
|
|
|
1249 |
.then(function(r){ return r.text(); })
|
|
|
1250 |
.then(function(t){ var d=null; try{ d=JSON.parse(t); }catch(e){}
|
|
|
1251 |
var res=(d&&d.response!==undefined)?d.response:d; cb(res); })
|
|
|
1252 |
.catch(function(e){ console.error('LMS post failed',path,e);
|
|
|
1253 |
if(typeof onErr==='function') onErr(e); else toast('Request failed'); });
|
|
|
1254 |
}
|
|
|
1255 |
|
|
|
1256 |
/** A refusal comes back as a bare string under `response`; success is an object. */
|
|
|
1257 |
function refusal(res){ return (typeof res==='string' && res) ? res : null; }
|
|
|
1258 |
|
|
|
1259 |
function reloadRecord(){ if(REC) injectRecord(REC.id); }
|
|
|
1260 |
|
|
|
1261 |
// ---- stage --------------------------------------------------------------------------------
|
|
|
1262 |
function advance(){
|
|
|
1263 |
var to=byId('advStage').value, c=(byId('advComment').value||'').trim();
|
|
|
1264 |
if(!to){ toast('Choose a stage'); return; }
|
|
|
1265 |
if(!c){ toast('A comment is required'); return; }
|
|
|
1266 |
postForm('/lms/advanceStage',{leadId:REC.id,toStage:to,comment:c},function(res){
|
|
|
1267 |
var why=refusal(res); if(why){ toast(why); return; }
|
|
|
1268 |
toast('Stage advanced to '+to.replace('_',' '),1); reloadRecord(); refresh();
|
|
|
1269 |
});
|
|
|
1270 |
}
|
|
|
1271 |
|
|
|
1272 |
// ---- edit ---------------------------------------------------------------------------------
|
|
|
1273 |
function openEdit(){
|
|
|
1274 |
if(!REC) return;
|
|
|
1275 |
var regionOpts='<option value="">— Not set —</option>';
|
|
|
1276 |
// Same region list the Create tab renders, so the two forms cannot offer different regions.
|
|
|
1277 |
byId('cRegion').querySelectorAll('option').forEach(function(o){
|
|
|
1278 |
if(!o.value) return;
|
|
|
1279 |
regionOpts+='<option value="'+esc(o.value)+'"'+(String(REC.regionId)===String(o.value)?' selected':'')+'>'+esc(o.textContent)+'</option>';
|
|
|
1280 |
});
|
|
|
1281 |
byId('editBody').innerHTML=
|
|
|
1282 |
'<div class="kv" style="margin-bottom:14px">'+
|
|
|
1283 |
kvRow('LMS ID','<span class="mono">'+esc(REC.lmsCode||('#'+REC.id))+'</span> <span class="note" style="display:inline">locked</span>')+
|
|
|
1284 |
kvRow('Created', fmtDT(REC.created)+' <span class="note" style="display:inline">locked</span>')+
|
|
|
1285 |
'</div>'+
|
|
|
1286 |
'<div class="grid g2" style="gap:12px">'+
|
|
|
1287 |
fld('eName','Retailer name (required)',REC.name)+
|
|
|
1288 |
fld('eBusiness','Business name',REC.outlet)+
|
|
|
1289 |
fld('eContact','Contact number (required)',REC.contact)+
|
|
|
1290 |
fld('eValue','Business value (₹ lakh / month)',(REC.value>0?Math.round(toLakh(REC.value)*10)/10:''))+
|
|
|
1291 |
'</div>'+
|
|
|
1292 |
fld('eAddress','Address',REC.address)+
|
|
|
1293 |
'<div class="grid g2" style="gap:12px">'+fld('eCity','City',REC.city)+fld('eState','State',REC.state)+'</div>'+
|
|
|
1294 |
'<label class="lbl">Region</label><select id="eRegion" class="inp" style="width:100%">'+regionOpts+'</select>'+
|
|
|
1295 |
'<div class="note">Changing the region re-runs auto-assignment. A lead already mapped to a named owner keeps that owner.</div>';
|
|
|
1296 |
byId('editModal').classList.remove('hide');
|
|
|
1297 |
}
|
|
|
1298 |
function fld(id,label,val){
|
|
|
1299 |
return '<div><label class="lbl">'+label+'</label><input id="'+id+'" class="inp" style="width:100%" value="'+esc(val==null?'':val)+'"></div>';
|
|
|
1300 |
}
|
|
|
1301 |
function closeEdit(){ byId('editModal').classList.add('hide'); }
|
|
|
1302 |
function saveEdit(){
|
|
|
1303 |
var name=(byId('eName').value||'').trim();
|
|
|
1304 |
if(!name){ toast('Retailer name is required'); return; }
|
|
|
1305 |
var mob=(byId('eContact').value||'').replace(/\D/g,'');
|
|
|
1306 |
if(mob.length<10){ toast('A valid 10-digit contact number is required'); return; }
|
|
|
1307 |
var v=parseFloat(byId('eValue').value), r=byId('eRegion').value;
|
|
|
1308 |
postJSON('/lms/updateLead',{leadId:REC.id,retailerName:name,businessName:byId('eBusiness').value,
|
|
|
1309 |
mobile:mob,address:byId('eAddress').value,city:byId('eCity').value,state:byId('eState').value,
|
|
|
1310 |
regionId:r?parseInt(r,10):null,potential:isNaN(v)?null:v},function(res){
|
|
|
1311 |
var why=refusal(res); if(why){ toast(why); return; }
|
|
|
1312 |
closeEdit(); toast('Record updated · '+(res&&res.changes||0)+' change(s) logged',1); reloadRecord();
|
|
|
1313 |
});
|
|
|
1314 |
}
|
|
|
1315 |
|
|
|
1316 |
// ---- call ---------------------------------------------------------------------------------
|
|
|
1317 |
function callErr(msg){ var e=byId('callErr'); if(!e) return; e.textContent=msg; e.classList.remove('hide'); }
|
|
|
1318 |
function callState(t){ var e=byId('callState'); if(e) e.textContent=t; }
|
|
|
1319 |
function startCall(){
|
|
|
1320 |
if(!REC || CALL.id) return;
|
|
|
1321 |
byId('callBtn').disabled=true;
|
|
|
1322 |
// Pre-check server-side: DND and the 09:00-21:00 calling window. A check that only lives in
|
|
|
1323 |
// the browser is not a check, which is why this endpoint exists at all.
|
|
|
1324 |
postForm('/lms/dialer/precheck',{leadId:REC.id},function(res){
|
|
|
1325 |
var why=refusal(res);
|
|
|
1326 |
if(why || !res || res.ok!==true){ byId('callBtn').disabled=false; toast(why||(res&&res.reason)||'Cannot place the call'); return; }
|
|
|
1327 |
byId('callBar').classList.remove('hide'); callState('Ringing your device…');
|
|
|
1328 |
postForm('/lms/dialer/dial',{leadId:REC.id},function(r2){
|
|
|
1329 |
var w2=refusal(r2);
|
|
|
1330 |
if(w2 || !r2 || r2.ok!==true){ byId('callBtn').disabled=false; byId('callBar').classList.add('hide');
|
|
|
1331 |
toast(w2||'Could not place the call'); return; }
|
|
|
1332 |
CALL.id=r2.leadCallId; CALL.startedAt=Date.now();
|
|
|
1333 |
CALL.tick=setInterval(function(){ var s=Math.floor((Date.now()-CALL.startedAt)/1000);
|
|
|
1334 |
byId('callTimer').textContent=('0'+Math.floor(s/60)).slice(-2)+':'+('0'+(s%60)).slice(-2); },1000);
|
|
|
1335 |
// click2dial has no event webhook, so the browser has to ask.
|
|
|
1336 |
CALL.poll=setInterval(pollCall,3000);
|
|
|
1337 |
});
|
|
|
1338 |
});
|
|
|
1339 |
}
|
|
|
1340 |
function pollCall(){
|
|
|
1341 |
if(!CALL.id) return;
|
|
|
1342 |
getJSON('/lms/dialer/state?leadCallId='+CALL.id,function(st){
|
|
|
1343 |
if(!st) return;
|
|
|
1344 |
if(st.status) callState(String(st.status).replace(/_/g,' ').toLowerCase());
|
|
|
1345 |
if(st.terminal){ stopCall(); callState('Call ended'); openDisp(); }
|
|
|
1346 |
},function(){ /* a dropped poll is not a dropped call — keep waiting */ });
|
|
|
1347 |
}
|
|
|
1348 |
function stopCall(){ if(CALL.poll) clearInterval(CALL.poll); if(CALL.tick) clearInterval(CALL.tick);
|
|
|
1349 |
CALL.poll=CALL.tick=null; var b=byId('callBtn'); if(b) b.disabled=false; }
|
|
|
1350 |
function endCall(){
|
|
|
1351 |
if(!CALL.id){ stopCall(); return; }
|
|
|
1352 |
postForm('/lms/dialer/hangup',{leadCallId:CALL.id},function(){ stopCall(); callState('Call ended'); openDisp(); });
|
|
|
1353 |
}
|
|
|
1354 |
|
|
|
1355 |
// ---- disposition --------------------------------------------------------------------------
|
|
|
1356 |
var DISPS=[['INTERESTED','Interested'],['CALLBACK','Callback'],['NOT_REACHABLE','Not reachable'],
|
|
|
1357 |
['WRONG_NUMBER','Wrong number'],['FOLLOW_UP','Follow-up'],['NOT_INTERESTED','Not interested'],
|
|
|
1358 |
['DO_NOT_CALL','Do not call']];
|
|
|
1359 |
var DISP=null;
|
|
|
1360 |
function openDisp(){
|
|
|
1361 |
if(!REC) return;
|
|
|
1362 |
DISP=null;
|
|
|
1363 |
byId('dispGrid').innerHTML=DISPS.map(function(d){
|
|
|
1364 |
return '<button class="btn ghost sm dispopt" data-d="'+d[0]+'" onclick="pickDisp(\''+d[0]+'\')">'+d[1]+'</button>'; }).join('');
|
|
|
1365 |
byId('dispExtra').innerHTML=''; byId('dispNote').value='';
|
|
|
1366 |
byId('dispModal').classList.remove('hide');
|
|
|
1367 |
}
|
|
|
1368 |
function closeDisp(){ byId('dispModal').classList.add('hide'); }
|
|
|
1369 |
function pickDisp(d){
|
|
|
1370 |
DISP=d;
|
|
|
1371 |
document.querySelectorAll('.dispopt').forEach(function(b){
|
|
|
1372 |
b.className='btn '+(b.getAttribute('data-d')===d?'coral':'ghost')+' sm dispopt'; });
|
|
|
1373 |
// Contextual sub-fields, mirroring SOP §12.2 and the in-app modal.
|
|
|
1374 |
var x='';
|
|
|
1375 |
if(d==='INTERESTED') x=fld('dxValue','Business value (₹ lakh / month) — required','');
|
|
|
1376 |
else if(d==='CALLBACK') x='<label class="lbl">Callback date & time — required</label><input id="dxCallback" type="datetime-local" class="inp" style="width:100%">';
|
|
|
1377 |
else if(d==='NOT_REACHABLE')x=fld('dxRetry','Retry schedule (optional)','');
|
|
|
1378 |
else if(d==='WRONG_NUMBER') x=fld('dxCorrected','Corrected number (blank closes the lead)','');
|
|
|
1379 |
else if(d==='FOLLOW_UP') x='<label class="lbl">Follow-up type</label><select id="dxFuType" class="inp" style="width:100%"><option value="CALL">Call</option><option value="MEETING">Meeting / visit</option></select>'+
|
|
|
1380 |
'<label class="lbl">Follow-up date & time — required</label><input id="dxFollowUp" type="datetime-local" class="inp" style="width:100%">';
|
|
|
1381 |
else if(d==='NOT_INTERESTED')x='<label class="lbl">Sub-reason</label><select id="dxSub" class="inp" style="width:100%">'+
|
|
|
1382 |
['Price','Terms','Already partnered','Category mismatch','Other'].map(function(o){return '<option>'+o+'</option>';}).join('')+'</select>';
|
|
|
1383 |
else if(d==='DO_NOT_CALL') x='<div class="note" style="color:#e03131">Blocks this number permanently across every lead, not just this one.</div>';
|
|
|
1384 |
byId('dispExtra').innerHTML=x;
|
|
|
1385 |
}
|
|
|
1386 |
function saveDisp(){
|
|
|
1387 |
if(!DISP){ toast('Pick a disposition'); return; }
|
|
|
1388 |
var p={leadId:REC.id,disposition:DISP,note:byId('dispNote').value,leadCallId:CALL.id||null};
|
|
|
1389 |
if(DISP==='INTERESTED'){ var v=parseFloat(byId('dxValue').value);
|
|
|
1390 |
if(!v||v<=0){ toast('Business value is required'); return; } p.value=v; }
|
|
|
1391 |
else if(DISP==='CALLBACK'){ if(!byId('dxCallback').value){ toast('Callback date/time is required'); return; }
|
|
|
1392 |
p.callbackAt=byId('dxCallback').value; }
|
|
|
1393 |
else if(DISP==='NOT_REACHABLE') p.retrySchedule=byId('dxRetry').value;
|
|
|
1394 |
else if(DISP==='WRONG_NUMBER') p.correctedNumber=byId('dxCorrected').value;
|
|
|
1395 |
else if(DISP==='FOLLOW_UP'){ if(!byId('dxFollowUp').value){ toast('Follow-up date/time is required'); return; }
|
|
|
1396 |
p.followUpType=byId('dxFuType').value; p.followUpAt=byId('dxFollowUp').value; }
|
|
|
1397 |
else if(DISP==='NOT_INTERESTED') p.subReason=byId('dxSub').value;
|
|
|
1398 |
postJSON('/lms/disposition',p,function(res){
|
|
|
1399 |
var why=refusal(res); if(why){ toast(why); return; }
|
|
|
1400 |
closeDisp(); CALL.id=null; toast('Disposition saved: '+DISP.replace(/_/g,' '),1); reloadRecord(); refresh();
|
|
|
1401 |
});
|
|
|
1402 |
}
|
|
|
1403 |
|
|
|
1404 |
// ---- manual geo verification ---------------------------------------------------------------
|
|
|
1405 |
function geoErr(msg){ var e=byId('geoErr'); e.textContent=msg; e.classList.remove('hide'); }
|
|
|
1406 |
function geoClearErr(){ byId('geoErr').classList.add('hide'); }
|
|
|
1407 |
|
|
|
1408 |
function openGeo(){
|
|
|
1409 |
if(!REC) return;
|
|
|
1410 |
geoClearErr();
|
|
|
1411 |
// Seed from what the record already knows, so a nudge is an edit rather than a re-entry.
|
|
|
1412 |
byId('geoAddress').value=[REC.address,REC.city,REC.state].filter(function(x){return x;}).join(', ');
|
|
|
1413 |
byId('geoLatLng').value=(REC.geoLat!=null&&REC.geoLng!=null)?(REC.geoLat+','+REC.geoLng):'';
|
|
|
1414 |
byId('geoRemark').value='';
|
|
|
1415 |
byId('geoPhoto').value='';
|
|
|
1416 |
byId('geoPhotoImg').classList.add('hide');
|
|
|
1417 |
byId('geoMapWrap').classList.add('hide');
|
|
|
1418 |
byId('geoModal').classList.remove('hide');
|
|
|
1419 |
if(REC.geoLat!=null&&REC.geoLng!=null) geoShowMap(REC.geoLat,REC.geoLng);
|
|
|
1420 |
}
|
|
|
1421 |
function closeGeo(){ byId('geoModal').classList.add('hide'); }
|
|
|
1422 |
|
|
|
1423 |
/** Accepts "lat,lng" or a Maps URL: /@lat,lng, ?q=lat,lng, ?ll=, ?destination=. */
|
|
|
1424 |
function parseLatLng(raw){
|
|
|
1425 |
if(!raw) return null;
|
|
|
1426 |
var m=String(raw).match(/(-?\d{1,3}\.\d+)\s*,\s*(-?\d{1,3}\.\d+)/);
|
|
|
1427 |
return m?{lat:parseFloat(m[1]),lng:parseFloat(m[2])}:null;
|
|
|
1428 |
}
|
|
|
1429 |
function geoShowMap(lat,lng){
|
|
|
1430 |
byId('geoMapFrame').src='https://www.google.com/maps?q='+lat+','+lng+'&z=17&output=embed';
|
|
|
1431 |
byId('geoOpenMap').href='https://www.google.com/maps?q='+lat+','+lng;
|
|
|
1432 |
byId('geoMapWrap').classList.remove('hide');
|
|
|
1433 |
}
|
|
|
1434 |
function geoPreview(){
|
|
|
1435 |
var p=parseLatLng(byId('geoLatLng').value);
|
|
|
1436 |
if(!p){ geoErr('Enter latitude,longitude first — like 28.6139,77.2090.'); return; }
|
|
|
1437 |
geoClearErr(); geoShowMap(p.lat,p.lng);
|
|
|
1438 |
}
|
|
|
1439 |
function geoGeocode(){
|
|
|
1440 |
var a=(byId('geoAddress').value||'').trim();
|
|
|
1441 |
if(!a){ geoErr('Enter an address first.'); return; }
|
|
|
1442 |
geoClearErr();
|
|
|
1443 |
var b=byId('geoFindBtn'); b.disabled=true; b.textContent='Finding…';
|
|
|
1444 |
postForm('/lead-geo/geocode-address',{address:a},function(r){
|
|
|
1445 |
b.disabled=false; b.textContent='Find on map';
|
|
|
1446 |
if(!r||!r.success){ geoErr((r&&r.message)||'Could not geocode that address.'); return; }
|
|
|
1447 |
byId('geoLatLng').value=r.latitude+','+r.longitude;
|
|
|
1448 |
geoShowMap(r.latitude,r.longitude);
|
|
|
1449 |
},function(){ b.disabled=false; b.textContent='Find on map'; geoErr('Geocode request failed.'); });
|
|
|
1450 |
}
|
|
|
1451 |
function geoPickPhoto(){
|
|
|
1452 |
var f=byId('geoPhoto').files&&byId('geoPhoto').files[0];
|
|
|
1453 |
if(!f){ byId('geoPhotoImg').classList.add('hide'); return; }
|
|
|
1454 |
var fr=new FileReader();
|
|
|
1455 |
fr.onload=function(ev){ byId('geoPhotoImg').src=ev.target.result; byId('geoPhotoImg').classList.remove('hide'); };
|
|
|
1456 |
fr.readAsDataURL(f);
|
|
|
1457 |
}
|
|
|
1458 |
function geoSave(){
|
|
|
1459 |
var p=parseLatLng(byId('geoLatLng').value);
|
|
|
1460 |
if(!p){ geoErr('Could not read latitude/longitude. Paste like 28.6139,77.2090.'); return; }
|
|
|
1461 |
if(p.lat<-90||p.lat>90||p.lng<-180||p.lng>180||(p.lat===0&&p.lng===0)){ geoErr('Latitude/longitude out of range.'); return; }
|
|
|
1462 |
var f=byId('geoPhoto').files&&byId('geoPhoto').files[0];
|
|
|
1463 |
if(!f){ geoErr('Attach a store-board photo — the server requires one.'); return; }
|
|
|
1464 |
geoClearErr();
|
|
|
1465 |
var b=byId('geoSaveBtn'); b.disabled=true; b.textContent='Uploading photo…';
|
|
|
1466 |
|
|
|
1467 |
// Upload first: manual-verify needs the document id, and uploading only on save means a
|
|
|
1468 |
// cancelled dialog never orphans a document.
|
|
|
1469 |
var fd=new FormData(); fd.append('file',f,f.name||'store-photo.jpg');
|
|
|
1470 |
fetch(CTX+'/lead-geo/upload-image',{method:'POST',credentials:'same-origin',
|
|
|
1471 |
headers:{'X-Requested-With':'XMLHttpRequest'},body:fd})
|
|
|
1472 |
.then(function(r){ return r.text(); })
|
|
|
1473 |
.then(function(t){
|
|
|
1474 |
var d=null; try{ d=JSON.parse(t); }catch(e){}
|
|
|
1475 |
var r=(d&&d.response!==undefined)?d.response:d;
|
|
|
1476 |
var docId=r&&(r.document_id||r.documentId||r.id);
|
|
|
1477 |
if(!docId){ b.disabled=false; b.textContent='Save & verify'; geoErr('Photo upload failed. Try again.'); return; }
|
|
|
1478 |
b.textContent='Verifying…';
|
|
|
1479 |
postForm('/lead-geo/manual-verify',
|
|
|
1480 |
{leadId:REC.id,latitude:p.lat,longitude:p.lng,remark:byId('geoRemark').value,imageDocumentId:docId},
|
|
|
1481 |
function(res){
|
|
|
1482 |
b.disabled=false; b.textContent='Save & verify';
|
|
|
1483 |
var why=refusal(res);
|
|
|
1484 |
if(why){ geoErr(why); return; }
|
|
|
1485 |
closeGeo(); toast('Location verified — this lead can now go on a beat',1); reloadRecord();
|
|
|
1486 |
},
|
|
|
1487 |
function(){ b.disabled=false; b.textContent='Save & verify'; geoErr('Could not save the verification.'); });
|
|
|
1488 |
})
|
|
|
1489 |
.catch(function(){ b.disabled=false; b.textContent='Save & verify'; geoErr('Photo upload failed. Try again.'); });
|
|
|
1490 |
}
|
|
|
1491 |
|
| 37125 |
vikas |
1492 |
// ====================== CREATE LEAD (real /lms/resolve-region + /createLead) ======================
|
|
|
1493 |
var CREATE_PATH='A';
|
|
|
1494 |
function setPath(p,btn){ CREATE_PATH=p;
|
|
|
1495 |
byId('pathA').className='btn '+(p==='A'?'coral':'ghost')+' sm'; byId('pathB').className='btn '+(p==='B'?'coral':'ghost')+' sm';
|
| 37651 |
vikas |
1496 |
byId('createDesc').textContent=(p==='A')?'Path A — captured by a BGC agent during an outbound call, after consent. Owner is the region BM.':'Path B — field encounter. Owner is you, the creator.';
|
|
|
1497 |
}
|
| 37125 |
vikas |
1498 |
function initials(n){ n=(n||'').trim(); if(!n) return '—'; var p=n.split(/\s+/); return ((p[0]||'')[0]||'').toUpperCase()+((p[1]||'')[0]||'').toUpperCase(); }
|
|
|
1499 |
function resolveBM(regionId){ if(!regionId){ byId('rName').textContent='Pick a region…'; byId('rRegion').textContent='—'; byId('raAv').textContent='—';
|
|
|
1500 |
byId('rEsc').textContent='The owning BM/RSM is resolved from the region (cs.position).'; return; }
|
|
|
1501 |
getJSON('/lms/resolve-region?regionId='+encodeURIComponent(regionId),function(d){ d=d||{};
|
|
|
1502 |
byId('rRegion').textContent=d.regionCode||''; var nm=d.bmName||'';
|
|
|
1503 |
if(d.assignmentStatus==='HOLD' || !nm){ byId('rName').textContent='No active BM/RSM'; byId('raAv').textContent='!';
|
|
|
1504 |
byId('raAv').style.background='#e03131'; byId('rEsc').innerHTML='Region has no active owner → <b style="color:#e03131">HOLD queue</b>, Sales Head notified.'; }
|
|
|
1505 |
else { byId('rName').textContent=nm; byId('raAv').textContent=initials(nm); byId('raAv').style.background='#1f2a5e';
|
|
|
1506 |
byId('rEsc').textContent='Auto-resolved from region · escalation contact copied on the assignment email.'; } }); }
|
| 37651 |
vikas |
1507 |
// ---- brand-wise business value ------------------------------------------------------------
|
|
|
1508 |
// Agents write "1L", "50k", "1.5 lakh" as readily as digits, and rejecting those would just push
|
|
|
1509 |
// them back to typing a single lump sum. Parsed here so the stored value is always plain rupees.
|
|
|
1510 |
function parseMoney(raw){
|
|
|
1511 |
if(raw===null||raw===undefined) return 0;
|
|
|
1512 |
var t=(''+raw).trim().toLowerCase().replace(/[₹,\s]/g,'');
|
|
|
1513 |
if(!t) return 0;
|
|
|
1514 |
var m=t.match(/^([0-9]*\.?[0-9]+)(k|l|lac|lacs|lakh|lakhs|cr|crore|crores)?$/);
|
|
|
1515 |
if(!m) return 0;
|
|
|
1516 |
var n=parseFloat(m[1]); if(isNaN(n)) return 0;
|
|
|
1517 |
switch(m[2]){
|
|
|
1518 |
case 'k': return Math.round(n*1000);
|
|
|
1519 |
case 'l': case 'lac': case 'lacs': case 'lakh': case 'lakhs': return Math.round(n*100000);
|
|
|
1520 |
case 'cr': case 'crore': case 'crores': return Math.round(n*10000000);
|
|
|
1521 |
default: return Math.round(n);
|
|
|
1522 |
}
|
|
|
1523 |
}
|
|
|
1524 |
function collectBrands(){
|
|
|
1525 |
var out=[];
|
|
|
1526 |
document.querySelectorAll('#cBrandGrid .bval').forEach(function(el){
|
|
|
1527 |
var v=parseMoney(el.value);
|
|
|
1528 |
if(v>0) out.push({brand:el.getAttribute('data-brand'), value:v});
|
|
|
1529 |
});
|
|
|
1530 |
return out;
|
|
|
1531 |
}
|
|
|
1532 |
function brandTotal(){
|
|
|
1533 |
var t=0; collectBrands().forEach(function(b){ t+=b.value; });
|
|
|
1534 |
var el=byId('cValueTotal');
|
|
|
1535 |
if(el) el.textContent='total '+(t>0?fmtMoney(t):'₹0');
|
|
|
1536 |
return t;
|
|
|
1537 |
}
|
|
|
1538 |
function fmtMoney(n){
|
|
|
1539 |
if(n>=10000000) return '₹'+(n/10000000).toFixed(n%10000000?2:0)+'Cr';
|
|
|
1540 |
if(n>=100000) return '₹'+(n/100000).toFixed(n%100000?2:0)+'L';
|
|
|
1541 |
if(n>=1000) return '₹'+(n/1000).toFixed(n%1000?1:0)+'K';
|
|
|
1542 |
return '₹'+n;
|
|
|
1543 |
}
|
|
|
1544 |
|
| 37125 |
vikas |
1545 |
function val(id){ var e=byId(id); return e?e.value:''; }
|
| 37651 |
vikas |
1546 |
function submitLead(){ var fn=val('cRetailer').trim(), biz=val('cBusiness').trim();
|
|
|
1547 |
var phone=(val('cContact')||'').replace(/\D/g,'').slice(-10);
|
|
|
1548 |
var brands=collectBrands(); var value=brandTotal();
|
| 37125 |
vikas |
1549 |
var region=val('cRegion'); var path=CREATE_PATH;
|
| 37651 |
vikas |
1550 |
if(!fn){ toast('Retailer name is required'); return; }
|
|
|
1551 |
if(phone.length!==10){ toast('A valid 10-digit contact is required'); return; }
|
|
|
1552 |
if(!region){ toast('Pick a region'); return; }
|
|
|
1553 |
// No address check on either path any more: the capture link is what establishes location,
|
|
|
1554 |
// and it is generated for every lead regardless of path.
|
|
|
1555 |
var payload={ firstName:fn, mobile:phone, outletName:biz||'', source:'LMS Dashboard',
|
|
|
1556 |
regionId:parseInt(region,10), creationPath:path };
|
|
|
1557 |
// potential is the sum, so the funnel's value column keeps working, while the per-brand split
|
|
|
1558 |
// is what actually tells a BM what the counter is worth.
|
| 37125 |
vikas |
1559 |
if(value && value>0) payload.potential=value;
|
| 37651 |
vikas |
1560 |
if(brands.length) payload.leadBrands=brands;
|
|
|
1561 |
// /lms/createLead, NOT the shared /createLead: this one honours regionId and creationPath, so
|
|
|
1562 |
// the lead actually gets a stage, an LMS code, an owner and an SLA clock.
|
|
|
1563 |
fetch(CTX+'/lms/createLead',{method:'POST',credentials:'same-origin',
|
|
|
1564 |
headers:{'Content-Type':'application/json','X-Requested-With':'XMLHttpRequest'},
|
|
|
1565 |
body:JSON.stringify(payload)})
|
|
|
1566 |
.then(function(r){ return r.text(); })
|
|
|
1567 |
.then(function(t){
|
|
|
1568 |
var d=null; try{ d=JSON.parse(t); }catch(e){ d=null; }
|
|
|
1569 |
var res=(d&&d.response)?d.response:d;
|
|
|
1570 |
if(!res || res.ok!==true){
|
|
|
1571 |
// A refusal carries the reason as a bare string under `response` (badRequest("...")),
|
|
|
1572 |
// whereas success is an object. Surface the reason, not a generic failure.
|
|
|
1573 |
toast((typeof res==='string' && res) || (res&&res.message) || 'Create failed');
|
|
|
1574 |
return;
|
|
|
1575 |
}
|
|
|
1576 |
var held=(res.assignmentStatus==='HOLD');
|
|
|
1577 |
toast(held ? ('Lead '+res.lmsCode+' created · no BM for that region, parked in HOLD')
|
|
|
1578 |
: ('Lead '+res.lmsCode+' created · assigned to '+(res.ownerName||'the region BM')+' · SLA started'), 1);
|
|
|
1579 |
['cRetailer','cBusiness','cContact'].forEach(function(x){ var e=byId(x); if(e) e.value=''; });
|
|
|
1580 |
document.querySelectorAll('#cBrandGrid .bval').forEach(function(el){ el.value=''; });
|
|
|
1581 |
brandTotal();
|
|
|
1582 |
|
|
|
1583 |
// Hand the capture link over immediately — the whole point of generating it on create is
|
|
|
1584 |
// that the agent is still on the call with the retailer.
|
|
|
1585 |
if(res.geoLink){
|
|
|
1586 |
if(navigator.clipboard && navigator.clipboard.writeText){
|
|
|
1587 |
navigator.clipboard.writeText(res.geoLink).then(function(){
|
|
|
1588 |
alert('Capture link copied to your clipboard — send it to the retailer now:\n\n'+res.geoLink);
|
|
|
1589 |
}, function(){ prompt('Send this capture link to the retailer:', res.geoLink); });
|
|
|
1590 |
} else {
|
|
|
1591 |
prompt('Send this capture link to the retailer:', res.geoLink);
|
|
|
1592 |
}
|
|
|
1593 |
}
|
|
|
1594 |
|
|
|
1595 |
byId('recLookup').value=res.leadId; injectRecord(res.leadId);
|
|
|
1596 |
go('record',document.querySelectorAll('.tab')[1]); refresh(); })
|
| 37125 |
vikas |
1597 |
.catch(function(e){ toast('Create failed'); }); }
|
|
|
1598 |
|
|
|
1599 |
// ====================== AUTO-ASSIGNMENT (real resolve per region) ======================
|
| 37651 |
vikas |
1600 |
function buildAssign(){ var opts=byId('cRegion').querySelectorAll('option'); var holdCount=0, assignedCount=0, pending=0;
|
|
|
1601 |
var body=byId('assignMap'); body.innerHTML='';
|
|
|
1602 |
// Rows are created up-front in region order, then filled in as each resolve lands — otherwise
|
|
|
1603 |
// the table would be ordered by whichever request happened to answer first.
|
| 37125 |
vikas |
1604 |
opts.forEach(function(o){ if(!o.value) return; pending++;
|
| 37651 |
vikas |
1605 |
var label=o.textContent;
|
|
|
1606 |
var tr=document.createElement('tr');
|
|
|
1607 |
tr.innerHTML='<td><b>'+esc(label)+'</b></td><td colspan="2"><span class="ph">Resolving…</span></td>';
|
|
|
1608 |
body.appendChild(tr);
|
|
|
1609 |
function done(){ if(--pending===0){ renderAssignKpis(assignedCount,holdCount); } }
|
|
|
1610 |
getJSON('/lms/resolve-region?regionId='+encodeURIComponent(o.value),function(d){ d=d||{};
|
| 37125 |
vikas |
1611 |
var hold=(d.assignmentStatus==='HOLD' || !d.bmName);
|
|
|
1612 |
if(hold) holdCount++; else assignedCount++;
|
|
|
1613 |
tr.innerHTML='<td><b>'+esc(label)+'</b></td>'+
|
|
|
1614 |
'<td>'+(hold?'<span class="warnflag">— vacant —</span>':esc(d.bmName))+'</td>'+
|
|
|
1615 |
'<td>'+(hold?'<span class="stage st-ni">HOLD</span>':'<span class="stage st-active">Active</span>')+'</td>';
|
| 37651 |
vikas |
1616 |
done();
|
|
|
1617 |
},function(){ tr.innerHTML='<td><b>'+esc(label)+'</b></td><td colspan="2"><span class="warnflag">could not resolve</span></td>';
|
|
|
1618 |
done(); }); });
|
| 37125 |
vikas |
1619 |
// HOLD queue leads
|
|
|
1620 |
getJSON('/lms/dashboard/leads?bucketType=ATTENTION&bucketKey=HOLD',function(d){ var leads=(d&&d.leads)?d.leads:[];
|
|
|
1621 |
if(!leads.length){ byId('holdQueue').innerHTML='<div class="ph">No leads in HOLD. 🎉</div>'; return; }
|
|
|
1622 |
var h=''; leads.slice(0,8).forEach(function(l){ h+='<div style="display:flex;align-items:center;gap:10px;font-size:12.5px;padding:5px 0" class="clickrow" data-leadid="'+l.id+'">'+
|
|
|
1623 |
'<span class="idpill">'+esc(l.lmsCode)+'</span> <span>'+esc(l.name||l.outlet||'—')+'</span></div>'; });
|
|
|
1624 |
byId('holdQueue').innerHTML=h; }); }
|
|
|
1625 |
function renderAssignKpis(assigned,hold){ var k=[
|
|
|
1626 |
{i:'📧',bg:'#eef1fb',fg:'#3b5bdb',l:'Regions mapped',v:assigned,f:'active BM/RSM'},
|
|
|
1627 |
{i:'⏸',bg:'#fff0f0',fg:'#e03131',l:'Regions on HOLD',v:hold,f:'no active BM',vc:'#e03131'},
|
|
|
1628 |
{i:'👤',bg:'#fff4e6',fg:'#e8590c',l:'HOLD leads',v:(DATA.summary&&attn('HOLD'))||0,f:'awaiting a BM',vc:'#e8590c'},
|
|
|
1629 |
{i:'⚡',bg:'#ebfbee',fg:'#2f9e44',l:'Resolve tiers',v:'L4→L5→L3',f:'cs.position'} ];
|
|
|
1630 |
var h=''; k.forEach(function(x){ h+='<div class="kpi"><div class="top"><div class="ic" style="background:'+x.bg+';color:'+x.fg+'">'+x.i+'</div>'+
|
|
|
1631 |
'<div class="label">'+esc(x.l)+'</div></div><div class="val"'+(x.vc?' style="color:'+x.vc+'"':'')+'>'+(typeof x.v==='number'?fmtInt(x.v):x.v)+'</div><div class="foot">'+esc(x.f)+'</div></div>'; });
|
|
|
1632 |
byId('assignKpis').innerHTML=h; }
|
|
|
1633 |
|
|
|
1634 |
function attn(key){ var s=DATA.summary; if(!s||!s.attention) return 0; var f=0; s.attention.forEach(function(a){ if(a.key===key)f=a.count; }); return f; }
|
|
|
1635 |
|
|
|
1636 |
// ====================== RECORDINGS & AUDIT (live hygiene from attention) ======================
|
|
|
1637 |
function buildAudit(){
|
|
|
1638 |
// KPIs — missing dispositions is live; recording metrics are pending source.
|
|
|
1639 |
var miss=attn('MISSING_DISP'), br=attn('BREACHED_NO_CONTACT'), hold=attn('HOLD');
|
|
|
1640 |
var kp=[ {i:'🎵',bg:'#fff0ef',fg:'#f0483e',l:'Recordings (24 mo)',v:'—',f:'pending source'},
|
|
|
1641 |
{i:'💬',bg:'#fff4e6',fg:'#e8590c',l:'Missing dispositions',v:miss,f:'live',vc:'#e8590c'},
|
|
|
1642 |
{i:'🚫',bg:'#fff0f0',fg:'#e03131',l:'DND breaches',v:'—',f:'needs call log'},
|
|
|
1643 |
{i:'👁',bg:'#eef1fb',fg:'#3b5bdb',l:'Recording opens',v:'—',f:'pending source'},
|
|
|
1644 |
{i:'🧹',bg:'#e6fcf5',fg:'#0ca678',l:'Onboarded (deep audit)',v:fmtInt(onboardedCount()),f:'5% sampled'} ];
|
|
|
1645 |
var h=''; kp.forEach(function(x){ h+='<div class="kpi"><div class="top"><div class="ic" style="background:'+x.bg+';color:'+x.fg+'">'+x.i+'</div>'+
|
|
|
1646 |
'<div class="label">'+esc(x.l)+'</div></div><div class="val"'+(x.vc?' style="color:'+x.vc+'"':'')+'>'+(typeof x.v==='number'?fmtInt(x.v):x.v)+'</div><div class="foot">'+esc(x.f)+'</div></div>'; });
|
|
|
1647 |
byId('auditKpis').innerHTML=h;
|
|
|
1648 |
// hygiene flags (clickable via data-att)
|
|
|
1649 |
var flags=[ {k:'MISSING_DISP',i:'💬',bg:'#fff4e6',fg:'#e8590c',t:'LMS with missing dispositions',d:'Next action stays locked until dispositioned',c:'warnflag',v:miss},
|
|
|
1650 |
{k:'BREACHED_NO_CONTACT',i:'⚠',bg:'#fff0f0',fg:'#e03131',t:'SLA breaches — first contact',d:'Escalated to BM/RSM per matrix',c:'badflag',v:br},
|
|
|
1651 |
{k:'HOLD',i:'👤',bg:'#fff0f0',fg:'#e03131',t:'Unassigned records (HOLD)',d:'Region awaiting a BM',c:'badflag',v:hold} ];
|
|
|
1652 |
var fh=''; flags.forEach(function(a){ fh+='<div class="att" data-att="'+a.k+'" data-attt="'+esc(a.t)+'"><div class="ic" style="background:'+a.bg+';color:'+a.fg+'">'+a.i+'</div>'+
|
|
|
1653 |
'<div class="ab"><div class="atitle">'+esc(a.t)+'</div><div class="adet">'+esc(a.d)+'</div></div><div class="acount '+a.c+'">'+fmtInt(a.v)+'</div></div>'; });
|
|
|
1654 |
byId('auditHygiene').innerHTML=fh; }
|
|
|
1655 |
function onboardedCount(){ var s=DATA.summary; if(!s||!s.funnel) return 0; var c=0; s.funnel.forEach(function(f){ if(f.stage==='ONBOARDED')c=f.count; }); return c; }
|
|
|
1656 |
|
|
|
1657 |
// ---- initial paint from seeds, pipeline loads live
|
|
|
1658 |
renderSummary(SEED.summary); renderState(SEED.state); renderHeat(SEED.heat); renderAgeing(SEED.ageing);
|
|
|
1659 |
byId('dashPeriod').textContent=(STATE.from||'')+' → '+(STATE.to||'');
|
|
|
1660 |
loadPipeline();
|
|
|
1661 |
|
|
|
1662 |
// ---- deep-link: a URL hash such as dash or record opens that tab
|
|
|
1663 |
(function(){ var TABIDX={cmd:0,record:1,create:2,assign:3,dash:4,audit:5};
|
|
|
1664 |
var h=(location.hash||'').replace('#','').trim();
|
|
|
1665 |
if(h && TABIDX[h]!=null){ go(h, document.querySelectorAll('.tab')[TABIDX[h]]); }
|
|
|
1666 |
window.addEventListener('hashchange',function(){ var k=(location.hash||'').replace('#','').trim();
|
|
|
1667 |
if(k && TABIDX[k]!=null){ go(k, document.querySelectorAll('.tab')[TABIDX[k]]); } }); })();
|
|
|
1668 |
</script>
|
|
|
1669 |
</body>
|
|
|
1670 |
</html>
|