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24383 amit.gupta 1 
package com.spice.profitmandi.dao.repository.cs;
24500 govind 2 
 
24383 amit.gupta 3 
import com.spice.profitmandi.common.exception.ProfitMandiBusinessException;
24417 govind 4 
import com.spice.profitmandi.common.model.CustomRetailer;
24439 govind 5 
import com.spice.profitmandi.common.model.ProfitMandiConstants;
6 
import com.spice.profitmandi.common.util.Utils;
24417 govind 7 
import com.spice.profitmandi.dao.entity.auth.AuthUser;
31829 amit.gupta 8 
import com.spice.profitmandi.dao.entity.cs.*;
24383 amit.gupta 9 
import com.spice.profitmandi.dao.entity.fofo.ActivityType;
30003 tejbeer 10 
import com.spice.profitmandi.dao.entity.fofo.FofoStore;
32923 ranu 11 
import com.spice.profitmandi.dao.enumuration.auth.CollectionRemark;
24417 govind 12 
import com.spice.profitmandi.dao.enumuration.cs.EscalationType;
34905 ranu 13 
import com.spice.profitmandi.dao.model.*;
24417 govind 14 
import com.spice.profitmandi.dao.repository.auth.AuthRepository;
25570 tejbeer 15 
import com.spice.profitmandi.dao.repository.dtr.FofoStoreRepository;
24417 govind 16 
import com.spice.profitmandi.service.user.RetailerService;
31829 amit.gupta 17 
import org.apache.commons.collections4.map.HashedMap;
18 
import org.apache.commons.lang.RandomStringUtils;
19 
import org.apache.commons.lang.StringUtils;
20 
import org.apache.logging.log4j.LogManager;
21 
import org.apache.logging.log4j.Logger;
34082 ranu 22 
import org.hibernate.Session;
23 
import org.hibernate.SessionFactory;
31829 amit.gupta 24 
import org.springframework.beans.factory.annotation.Autowired;
25 
import org.springframework.cache.annotation.Cacheable;
26 
import org.springframework.mail.javamail.JavaMailSender;
27 
import org.springframework.stereotype.Component;
24383 amit.gupta 28 
 
34082 ranu 29 
import javax.persistence.TypedQuery;
31829 amit.gupta 30 
import java.time.LocalDateTime;
31 
import java.util.*;
32 
import java.util.stream.Collectors;
33 
 
24383 amit.gupta 34 
@Component
35 
public class CsServiceImpl implements CsService {
24417 govind 36 
 
31762 tejbeer 37 
    private static final int ALL_PARTNERS_REGION = 5;
27124 amit.gupta 38 
 
31762 tejbeer 39 
    private static final Logger LOGGER = LogManager.getLogger(CsServiceImpl.class);
24439 govind 40 
 
31762 tejbeer 41 
    private static final String ASSIGNED_TICKET = "Dear %s, New ticket #%s #%s created by %s has been assigned to you. Regards\nSmartdukaan";
42 
    private static final String ESCALATED_TICKET = "Dear %s, Ticket #%s #%s created by %s has been escalated to you. Regards\nSmartdukaan";
43 
    private static final String CATEGORY_CHANGED_TICKET = "Dear team, Category of Ticket #%s created by %s has been changed to %s. Regards\nSmartdukaan";
44 
    private static final String ASSINMENT_SUBJECT = "Assignment Ticket";
24439 govind 45 
 
31762 tejbeer 46 
    @Autowired
47 
    TicketRepository ticketRepository;
24417 govind 48 
 
31762 tejbeer 49 
    @Autowired
50 
    JavaMailSender mailSender;
24439 govind 51 
 
31762 tejbeer 52 
    @Autowired
53 
    TicketCategoryRepository ticketCategoryRepository;
24417 govind 54 
 
31762 tejbeer 55 
    @Autowired
56 
    TicketSubCategoryRepository ticketSubCategoryRepository;
24417 govind 57 
 
31762 tejbeer 58 
    @Autowired
59 
    ActivityRepository activityRepository;
24417 govind 60 
 
31762 tejbeer 61 
    @Autowired
32923 ranu 62 
    TicketActivityMediaRepository activityMediaRepository;
63 
 
64 
    @Autowired
31762 tejbeer 65 
    PartnerRegionRepository partnerRegionRepository;
24417 govind 66 
 
31762 tejbeer 67 
    @Autowired
68 
    private PositionRepository positionRepository;
24417 govind 69 
 
31762 tejbeer 70 
    @Autowired
71 
    private AuthRepository authRepository;
24417 govind 72 
 
31762 tejbeer 73 
    @Autowired
74 
    private RetailerService retailerService;
24500 govind 75 
 
31762 tejbeer 76 
    @Autowired
77 
    private RegionRepository regionRepository;
24417 govind 78 
 
31762 tejbeer 79 
    @Autowired
80 
    private TicketAssignedRepository ticketAssignedRepository;
24500 govind 81 
 
31762 tejbeer 82 
    @Autowired
32493 amit.gupta 83 
    private PartnerPositionRepository partnerPositionRepository;
25570 tejbeer 84 
 
31762 tejbeer 85 
    @Autowired
86 
    private FofoStoreRepository fofoStoreRepository;
25570 tejbeer 87 
 
34082 ranu 88 
    @Autowired
89 
    private SessionFactory sessionFactory;
90 
 
31762 tejbeer 91 
    @Override
92 
    public void createTicket(int fofoId, int categoryId, int subcategoryId, String message) throws ProfitMandiBusinessException {
32923 ranu 93 
        this.createTicket(fofoId, categoryId, subcategoryId, message, 0);
94 
    }
24417 govind 95 
 
32923 ranu 96 
 
97 
    @Override
98 
    public void createTicket(int fofoId, int categoryId, int subcategoryId, String message, int createdByAuthId) throws ProfitMandiBusinessException {
99 
 
31762 tejbeer 100 
        ActivityType type = ActivityType.OPENED;
101 
        Ticket ticket = new Ticket();
102 
        ticket.setSubCategoryId(subcategoryId);
103 
        ticket.setFofoId(fofoId);
104 
        ticket.setCreateTimestamp(LocalDateTime.now());
105 
        ticket.setUpdateTimestamp(LocalDateTime.now());
106 
        ticket.setHappyCode(getRandomString());
107 
        ticketRepository.persist(ticket);
32923 ranu 108 
        this.addActivity(ticket, this.createActivity(type, message, createdByAuthId));
109 
        ticket.setFirstActivityId(ticket.getLastActivityId());
33041 ranu 110 
        if (createdByAuthId != 0) {
111 
            int l2AuthUser = this.getAuthUserId(categoryId, EscalationType.L2, fofoId);
32923 ranu 112 
            this.updateTicket(categoryId, subcategoryId, ticket, l2AuthUser, EscalationType.L2);
33041 ranu 113 
        } else {
32923 ranu 114 
            this.assignTicket(ticket);
115 
        }
27124 amit.gupta 116 
 
31762 tejbeer 117 
    }
27124 amit.gupta 118 
 
31762 tejbeer 119 
    @Override
32923 ranu 120 
    public void createTicketWithMedia(int fofoId, int categoryId, int subcategoryId, String message, int createdByAuthId, ActivityMediaModel selectedRecording) throws ProfitMandiBusinessException {
121 
        ActivityType type = ActivityType.OPENED;
122 
        Ticket ticket = new Ticket();
123 
        ticket.setSubCategoryId(subcategoryId);
124 
        ticket.setFofoId(fofoId);
125 
        ticket.setCreateTimestamp(LocalDateTime.now());
126 
        ticket.setUpdateTimestamp(LocalDateTime.now());
127 
        ticket.setHappyCode(getRandomString());
128 
        ticketRepository.persist(ticket);
129 
        this.addActivity(ticket, this.createActivity(type, message, createdByAuthId));
130 
        this.addMediaActivity(ticket, this.createMediaActivity(selectedRecording));
131 
        ticket.setFirstActivityId(ticket.getLastActivityId());
33041 ranu 132 
        if (createdByAuthId != 0) {
133 
            int l2AuthUser = this.getAuthUserId(categoryId, EscalationType.L2, fofoId);
32923 ranu 134 
            this.updateTicket(categoryId, subcategoryId, ticket, l2AuthUser, EscalationType.L2);
33041 ranu 135 
        } else {
32923 ranu 136 
            this.assignTicket(ticket);
137 
        }
138 
    }
139 
 
33204 ranu 140 
    @Override
32923 ranu 141 
    public TicketActivityMedia createMediaActivity(ActivityMediaModel selectedRecording) {
142 
        TicketActivityMedia activity = new TicketActivityMedia();
143 
        activity.setMobile(selectedRecording.getMobile());
33009 ranu 144 
        // add a prefix endpoint of mediaUrl
34158 tejus.loha 145 
        // String customValue = "https://ccs1.smartpingcc.io/v2/recording/direct/71287091";
33588 ranu 146 
        activity.setMediaUrl(selectedRecording.getMediaUrl());
32923 ranu 147 
        activity.setDurationInSec(selectedRecording.getDurationInSec());
148 
        activity.setCallTime(selectedRecording.getCallConnectTime());
149 
        activity.setCreatedBy(0);
150 
        activity.setCreateTimestamp(LocalDateTime.now());
151 
        activityMediaRepository.persist(activity);
152 
        return activity;
153 
    }
154 
 
33204 ranu 155 
    @Override
32923 ranu 156 
    public void addMediaActivity(Ticket ticket, TicketActivityMedia activity) {
32940 ranu 157 
        activity.setActivityId(ticket.getLastActivityId());
32923 ranu 158 
    }
159 
 
160 
    @Override
161 
    public void createTicketRemarkEscalation(int fofoId, int authId, int categoryId, int subcategoryId, String message, CollectionRemark remark) throws ProfitMandiBusinessException {
162 
 
163 
        ActivityType type = ActivityType.OPENED;
164 
        Ticket ticket = new Ticket();
165 
        ticket.setSubCategoryId(subcategoryId);
166 
        ticket.setFofoId(fofoId);
167 
        ticket.setCreateTimestamp(LocalDateTime.now());
168 
        ticket.setUpdateTimestamp(LocalDateTime.now());
169 
        ticket.setHappyCode(getRandomString());
170 
        ticketRepository.persist(ticket);
171 
        this.addActivity(ticket, this.createActivity(type, String.valueOf(remark), authId));
172 
        ticket.setFirstActivityId(ticket.getLastActivityId());
33041 ranu 173 
        this.assignTicketByAuthId(ticket, authId, EscalationType.L2);
32923 ranu 174 
 
175 
    }
176 
 
177 
 
178 
    @Override
31762 tejbeer 179 
    public void assignTicket(Ticket ticket) throws ProfitMandiBusinessException {
180 
        TicketAssigned ticketAssigned = null;
181 
        EscalationType newEscalationType = EscalationType.L1;
182 
        if (ticket.getAssignmentId() > 0) {
183 
            ticketAssigned = ticketAssignedRepository.selectById(ticket.getAssignmentId());
184 
            newEscalationType = ticketAssigned.getEscalationType().next();
185 
            if (newEscalationType == null || newEscalationType.equals(EscalationType.Final)) {
186 
                LOGGER.info("Cant escalate further");
187 
                return;
188 
            }
189 
        } else {
190 
            ticket.setL1AuthUser(0);
191 
            ticket.setL2AuthUser(0);
192 
            ticket.setL3AuthUser(0);
193 
            ticket.setL4AuthUser(0);
194 
            ticket.setL5AuthUser(0);
195 
        }
196 
        ticket.setUpdateTimestamp(LocalDateTime.now());
27124 amit.gupta 197 
 
198 
 
31762 tejbeer 199 
        TicketSubCategory ticketSubCategory = ticketSubCategoryRepository.selectById(ticket.getSubCategoryId());
200 
        TicketCategory ticketCategory = ticketCategoryRepository.selectById(ticketSubCategory.getCategoryId());
201 
        Map<Integer, EscalationType> escalationUserMap = new HashedMap<>();
202 
        Set<Integer> assigneeUserIds = new LinkedHashSet<>();
203 
        EscalationType escalationTypeNext = newEscalationType;
204 
        do {
205 
            int assigneeUserId = this.getAuthUserId(ticketCategory.getId(), escalationTypeNext, ticket.getFofoId());
206 
            if (assigneeUserId == 0) {
207 
                escalationTypeNext = escalationTypeNext.next();
208 
                LOGGER.info("Escalation type next {}", escalationTypeNext);
209 
                continue;
210 
            }
211 
            assigneeUserIds.add(assigneeUserId);
212 
            escalationUserMap.put(assigneeUserId, escalationTypeNext);
213 
            switch (escalationTypeNext) {
214 
                case L1:
215 
                    ticket.setL1AuthUser(assigneeUserId);
216 
                    break;
217 
                case L2:
218 
                    ticket.setL2AuthUser(assigneeUserId);
219 
                    break;
220 
                case L3:
221 
                    ticket.setL3AuthUser(assigneeUserId);
222 
                    break;
223 
                case L4:
224 
                    ticket.setL4AuthUser(assigneeUserId);
225 
                    break;
226 
                case L5:
227 
                    ticket.setL5AuthUser(assigneeUserId);
228 
                    break;
27545 tejbeer 229 
 
31762 tejbeer 230 
                default:
231 
                    break;
232 
            }
233 
            escalationTypeNext = escalationTypeNext.next();
234 
            // LOGGER.info("Escalation type next {}", escalationTypeNext);
235 
        } while (!escalationTypeNext.equals(EscalationType.Final));
27124 amit.gupta 236 
 
31762 tejbeer 237 
        int assigneeAuthId = assigneeUserIds.stream().findFirst().orElse(0);
27545 tejbeer 238 
 
31762 tejbeer 239 
        int managerAuthId = 0;
240 
        EscalationType assigneeEscalationType = null;
241 
        if (assigneeAuthId == 0) {
242 
            assigneeAuthId = ProfitMandiConstants.FINAL_AUTH_ID;
243 
            assigneeEscalationType = EscalationType.Final;
244 
            managerAuthId = ProfitMandiConstants.FINAL_AUTH_ID;
245 
        } else {
246 
            assigneeEscalationType = escalationUserMap.get(assigneeAuthId);
247 
            managerAuthId = assigneeUserIds.stream().skip(1).findFirst().orElse(0);
248 
            if (managerAuthId == 0) {
249 
                managerAuthId = ProfitMandiConstants.FINAL_AUTH_ID;
250 
            }
251 
        }
27545 tejbeer 252 
 
31762 tejbeer 253 
        TicketAssigned ticketAssignedNew = new TicketAssigned();
254 
        ticketAssignedNew.setTicketId(ticket.getId());
255 
        ticketAssignedNew.setAssineeId(assigneeAuthId);
256 
        ticketAssignedNew.setEscalationType(assigneeEscalationType);
257 
        ticketAssignedNew.setManagerId(managerAuthId);
258 
        ticketAssignedNew.setCreateTimestamp(LocalDateTime.now());
259 
        ticketAssignedRepository.persist(ticketAssignedNew);
260 
        LOGGER.info(ticketAssigned);
24383 amit.gupta 261 
 
31762 tejbeer 262 
        AuthUser authUser = authRepository.selectById(ticketAssignedNew.getAssineeId());
263 
        AuthUser authUserManager = null;
27124 amit.gupta 264 
 
31762 tejbeer 265 
        // Dont send cc mail if both are same
266 
        if (managerAuthId != assigneeAuthId) {
267 
            authUserManager = authRepository.selectById(managerAuthId);
268 
        }
269 
        ticket.setAssignmentId(ticketAssignedNew.getId());
27124 amit.gupta 270 
 
31762 tejbeer 271 
        List<Activity> activities = activityRepository.selectAll(ticket.getId());
272 
        this.sendAssignedTicketMail(authUser, Arrays.asList(authUserManager), ticket, ticketAssigned != null, activities);
273 
        if (!ticketAssignedNew.getEscalationType().equals(EscalationType.L1)) {
274 
            this.addActivity(ticket, this.createActivity(ActivityType.ESCALATED, "Ticket ecalated and assigned to " + authUser.getName(), 0));
275 
        } else {
276 
            this.addActivity(ticket, this.createActivity(ActivityType.ASSIGNED, "Ticket assigned to " + authUser.getName(), 0));
277 
        }
278 
    }
27124 amit.gupta 279 
 
31762 tejbeer 280 
    public void updateTicket(int categoryId, int subCategoryId, Ticket ticket, int authUserId, EscalationType escalationType) throws ProfitMandiBusinessException {
34158 tejus.loha 281 
        this.updateTicket(categoryId, subCategoryId, ticket, authUserId, escalationType, null);
33204 ranu 282 
    }
27545 tejbeer 283 
 
33204 ranu 284 
    @Override
285 
    public void updateTicket(int categoryId, int subCategoryId, Ticket ticket, int authUserId, EscalationType escalationType, ActivityMediaModel recording) throws ProfitMandiBusinessException {
286 
 
31762 tejbeer 287 
        TicketSubCategory ticketSubCategory = ticketSubCategoryRepository.getTicketSubCategoryMap().get(subCategoryId);
288 
        if (ticketSubCategory == null) {
289 
            throw new ProfitMandiBusinessException("Could not find subCategoryId " + subCategoryId + "- " + categoryId, "Problem", "Problem");
290 
        }
291 
        String storeName = retailerService.getAllFofoRetailers().get(ticket.getFofoId()).getBusinessName();
292 
        List<TicketAssigned> oldTicketAssignedList = ticketAssignedRepository.selectByTicketIds(Arrays.asList(ticket.getId()));
293 
        for (TicketAssigned oldTicketAssigned : oldTicketAssignedList) {
294 
            ticketAssignedRepository.delete(oldTicketAssigned);
295 
        }
27124 amit.gupta 296 
 
31762 tejbeer 297 
        if (ticket.getSubCategoryId() != ticketSubCategory.getId()) {
298 
            ticket.setSubCategoryId(ticketSubCategory.getId());
299 
            List<Integer> oldAssignedAuthUserIds = oldTicketAssignedList.stream().map(x -> x.getAssineeId()).collect(Collectors.toList());
35394 amit 300 
            List<String> oldAssignedEmailIds = authRepository.selectByIds(oldAssignedAuthUserIds).stream().map(x -> x.getEmailId()).collect(Collectors.toList());
31762 tejbeer 301 
            String mailTo = oldAssignedEmailIds.remove(0);
302 
            String message = String.format(CATEGORY_CHANGED_TICKET, ticket.getId(), storeName, ticketSubCategory.getTicketCategory().getName() + " - " + ticketSubCategory.getName());
303 
            try {
304 
                Utils.sendMailWithAttachments(mailSender, mailTo, oldAssignedEmailIds.toArray(new String[0]), "Ticket Category/Subcategory Changed", message, null);
305 
            } catch (Exception e) {
306 
                LOGGER.info("Could not send mail for ticket {}", ticket.toString());
307 
            }
24417 govind 308 
 
31762 tejbeer 309 
            Activity categoryChangedActivity = this.createActivity(ActivityType.CATEGORY_CHANGED, "Category changed to " + ticketSubCategory.getTicketCategory().getName() + " - " + ticketSubCategory.getName(), 0);
310 
            this.addActivity(ticket, categoryChangedActivity);
34158 tejus.loha 311 
            if (recording != null) {
33204 ranu 312 
                this.addMediaActivity(ticket, this.createMediaActivity(recording));
313 
            }
24439 govind 314 
 
24383 amit.gupta 315 
 
31762 tejbeer 316 
        }
24383 amit.gupta 317 
 
31762 tejbeer 318 
        if (authUserId > 0) {
24439 govind 319 
 
31762 tejbeer 320 
            this.assignTicketByAuthId(ticket, authUserId, escalationType);
24417 govind 321 
 
31762 tejbeer 322 
        } else {
323 
            ticket.setAssignmentId(0);
324 
            this.assignTicket(ticket);
325 
        }
24417 govind 326 
 
31762 tejbeer 327 
    }
24500 govind 328 
 
31762 tejbeer 329 
    private void assignTicketByAuthId(Ticket ticket, int authUserId, EscalationType escalationType) throws ProfitMandiBusinessException {
24500 govind 330 
 
31762 tejbeer 331 
        AuthUser authUser = authRepository.selectById(authUserId);
24500 govind 332 
 
31762 tejbeer 333 
        LOGGER.info("authUser {}", authUser);
24417 govind 334 
 
31762 tejbeer 335 
        int managerAuthId = authUser.getManagerId();
24417 govind 336 
 
33773 ranu 337 
        TicketSubCategory ticketSubCategory = ticketSubCategoryRepository.selectById(ticket.getSubCategoryId());
338 
        TicketCategory ticketCategory = ticketCategoryRepository.selectById(ticketSubCategory.getCategoryId());
339 
 
340 
        int authUserL2 = this.getAuthUserId(ticketCategory.getId(), EscalationType.L2, ticket.getFofoId());
341 
        int authUserL3 = this.getAuthUserId(ticketCategory.getId(), EscalationType.L3, ticket.getFofoId());
342 
        int authUserL4 = this.getAuthUserId(ticketCategory.getId(), EscalationType.L4, ticket.getFofoId());
343 
        int authUserL5 = this.getAuthUserId(ticketCategory.getId(), EscalationType.L5, ticket.getFofoId());
344 
 
31762 tejbeer 345 
        if (escalationType.equals(EscalationType.L1)) {
346 
            ticket.setL1AuthUser(authUserId);
33773 ranu 347 
            ticket.setL2AuthUser(authUserL2);
348 
            ticket.setL3AuthUser(authUserL3);
349 
            ticket.setL4AuthUser(authUserL4);
350 
            ticket.setL5AuthUser(authUserL5);
31762 tejbeer 351 
        } else if (escalationType.equals(EscalationType.L2)) {
352 
            ticket.setL2AuthUser(authUserId);
33773 ranu 353 
            ticket.setL3AuthUser(authUserL3);
354 
            ticket.setL4AuthUser(authUserL4);
355 
            ticket.setL5AuthUser(authUserL5);
31762 tejbeer 356 
        }
357 
        if (escalationType.equals(EscalationType.L3)) {
358 
            ticket.setL3AuthUser(authUserId);
33773 ranu 359 
            ticket.setL4AuthUser(authUserL4);
360 
            ticket.setL5AuthUser(authUserL5);
31762 tejbeer 361 
        }
362 
        if (escalationType.equals(EscalationType.L4)) {
30426 tejbeer 363 
 
31762 tejbeer 364 
            ticket.setL4AuthUser(authUserId);
33773 ranu 365 
            ticket.setL5AuthUser(authUserL5);
31762 tejbeer 366 
        }
367 
        if (escalationType.equals(EscalationType.L5)) {
368 
            ticket.setL5AuthUser(authUserId);
369 
        }
30426 tejbeer 370 
 
24417 govind 371 
 
31762 tejbeer 372 
        TicketAssigned ticketAssignedNew = new TicketAssigned();
373 
        ticketAssignedNew.setTicketId(ticket.getId());
374 
        ticketAssignedNew.setAssineeId(authUserId);
375 
        ticketAssignedNew.setEscalationType(escalationType);
376 
        ticketAssignedNew.setManagerId(managerAuthId);
377 
        ticketAssignedNew.setCreateTimestamp(LocalDateTime.now());
378 
        ticketAssignedRepository.persist(ticketAssignedNew);
24439 govind 379 
 
31762 tejbeer 380 
        LOGGER.info("ticketAssignedNew {}", ticketAssignedNew);
24439 govind 381 
 
24500 govind 382 
 
31762 tejbeer 383 
        AuthUser authUserManager = null;
24439 govind 384 
 
24500 govind 385 
 
31762 tejbeer 386 
        // Dont send cc mail if both are same
387 
        if (managerAuthId != authUserId) {
388 
            authUserManager = authRepository.selectById(managerAuthId);
389 
        }
390 
        ticket.setAssignmentId(ticketAssignedNew.getId());
27124 amit.gupta 391 
 
25570 tejbeer 392 
 
31762 tejbeer 393 
        List<Activity> activities = activityRepository.selectAll(ticket.getId());
25570 tejbeer 394 
 
31762 tejbeer 395 
        this.sendAssignedTicketMail(authUser, Arrays.asList(authUserManager), ticket, false, activities);
396 
        if (!ticketAssignedNew.getEscalationType().equals(EscalationType.L1)) {
397 
            this.addActivity(ticket, this.createActivity(ActivityType.ESCALATED, "Ticket ecalated and assigned to " + authUser.getName(), 0));
398 
        } else {
399 
            this.addActivity(ticket, this.createActivity(ActivityType.ASSIGNED, "Ticket assigned to " + authUser.getName(), 0));
400 
        }
25570 tejbeer 401 
 
31762 tejbeer 402 
    }
25570 tejbeer 403 
 
31762 tejbeer 404 
    @Override
405 
    public Activity createActivity(ActivityType activityType, String message, int createdBy) {
406 
        Activity activity = new Activity();
407 
        activity.setMessage(message);
408 
        activity.setCreatedBy(createdBy);
409 
        activity.setType(activityType);
410 
        activity.setCreateTimestamp(LocalDateTime.now());
411 
        activityRepository.persist(activity);
412 
        return activity;
413 
    }
25570 tejbeer 414 
 
31762 tejbeer 415 
    @Override
33244 ranu 416 
    public int getAuthUserId(int categoryId, EscalationType escalationType, int fofoId) throws ProfitMandiBusinessException {
31762 tejbeer 417 
        int authUserId = 0;
418 
        List<Position> positions = positionRepository.selectPositionbyCategoryIdAndEscalationType(categoryId, escalationType);
419 
        List<Integer> regionIds = partnerRegionRepository.selectByfofoId(fofoId).stream().map(x -> x.getRegionId()).collect(Collectors.toList());
420 
        // Add all Partner regions id
421 
        regionIds.add(ALL_PARTNERS_REGION);
422 
        LOGGER.info("Escalation Type {}, Region Ids {}", escalationType, regionIds);
32493 amit.gupta 423 
        List<Integer> partnerPositionsIds = partnerPositionRepository.selectByRegionIdAndPartnerId(regionIds, Arrays.asList(0, fofoId)).stream().map(x -> x.getPositionId()).collect(Collectors.toList());
33022 amit.gupta 424 
 
31829 amit.gupta 425 
        List<Position> positionAssignee = positions.stream().filter(x -> x.isTicketAssignee() && partnerPositionsIds.contains(x.getId())).collect(Collectors.toList());
31762 tejbeer 426 
        LOGGER.info("User List List {}", positions.stream().map(x -> x.getAuthUserId()).collect(Collectors.toList()));
34276 ranu 427 
        LOGGER.info("positionAssignee List {}", positionAssignee);
31829 amit.gupta 428 
        if (positionAssignee.size() > 0) {
34276 ranu 429 
 
35394 amit 430 
            List<AuthUser> authUsers = authRepository.selectByIds(
33022 amit.gupta 431 
                    positionAssignee.stream().map(x -> x.getAuthUserId()).collect(Collectors.toList()));
31762 tejbeer 432 
            authUsers = authUsers.stream().filter(x -> x.isActive()).collect(Collectors.toList());
34276 ranu 433 
            LOGGER.info("Auth User List {}", authUsers);
31762 tejbeer 434 
            if (authUsers.size() > 0) {
435 
                authUserId = authUsers.get(0).getId();
436 
                /*
437 
                 * Random rand = new Random(); authUserId =
438 
                 * authUsers.get(rand.nextInt(authUsers.size())).getId();
439 
                 */
440 
            }
441 
        }
442 
        return authUserId;
25570 tejbeer 443 
 
31762 tejbeer 444 
    }
25597 amit.gupta 445 
 
34921 ranu 446 
    @Override
447 
    public int getAuthUserIdWithoutTicketAssignee(int categoryId, EscalationType escalationType, int fofoId) throws ProfitMandiBusinessException {
448 
        int authUserId = 0;
449 
        List<Position> positions = positionRepository.selectPositionbyCategoryIdAndEscalationType(categoryId, escalationType);
450 
        List<Integer> regionIds = partnerRegionRepository.selectByfofoId(fofoId).stream().map(x -> x.getRegionId()).collect(Collectors.toList());
451 
        // Add all Partner regions id
452 
        regionIds.add(ALL_PARTNERS_REGION);
453 
        LOGGER.info("Escalation Type {}, Region Ids {}", escalationType, regionIds);
454 
        List<Integer> partnerPositionsIds = partnerPositionRepository.selectByRegionIdAndPartnerId(regionIds, Arrays.asList(0, fofoId)).stream().map(x -> x.getPositionId()).collect(Collectors.toList());
33022 amit.gupta 455 
 
34921 ranu 456 
        List<Position> positionAssignee = positions.stream().filter(x -> partnerPositionsIds.contains(x.getId())).collect(Collectors.toList());
457 
        LOGGER.info("User List List {}", positions.stream().map(x -> x.getAuthUserId()).collect(Collectors.toList()));
458 
        LOGGER.info("positionAssignee List {}", positionAssignee);
459 
        if (positionAssignee.size() > 0) {
460 
 
35394 amit 461 
            List<AuthUser> authUsers = authRepository.selectByIds(
34921 ranu 462 
                    positionAssignee.stream().map(x -> x.getAuthUserId()).collect(Collectors.toList()));
463 
            authUsers = authUsers.stream().filter(x -> x.isActive()).collect(Collectors.toList());
464 
            LOGGER.info("Auth User List {}", authUsers);
465 
            if (authUsers.size() > 0) {
466 
                authUserId = authUsers.get(0).getId();
467 
                /*
468 
                 * Random rand = new Random(); authUserId =
469 
                 * authUsers.get(rand.nextInt(authUsers.size())).getId();
470 
                 */
471 
            }
472 
        }
473 
        return authUserId;
474 
 
475 
    }
476 
 
477 
 
31762 tejbeer 478 
    @Override
479 
    public void addActivity(Ticket ticket, Activity activity) {
480 
        activity.setTicketId(ticket.getId());
481 
        ticket.setLastActivity(activity.getType());
482 
        ticket.setLastActivityId(activity.getId());
483 
    }
25597 amit.gupta 484 
 
31762 tejbeer 485 
    private String getRandomString() {
486 
        int length = 4;
487 
        boolean useLetters = false;
488 
        boolean useNumbers = true;
489 
        String generatedString = RandomStringUtils.random(length, useLetters, useNumbers);
490 
        return generatedString;
491 
    }
25721 tejbeer 492 
 
31762 tejbeer 493 
    @Override
494 
    public void addPartnerToRegion(int regionId, List<Integer> fofoIds) {
25721 tejbeer 495 
 
31762 tejbeer 496 
        for (int fofoId : fofoIds) {
497 
            PartnerRegion partnerRegion = new PartnerRegion();
498 
            partnerRegion.setFofoId(fofoId);
499 
            partnerRegion.setRegionId(regionId);
500 
            partnerRegionRepository.persist(partnerRegion);
501 
        }
502 
    }
25721 tejbeer 503 
 
31762 tejbeer 504 
    @Override
505 
    public Map<Integer, AuthUser> getAuthUserIdAndAuthUserMap(List<TicketAssigned> ticketAssigneds) {
35454 amit 506 
        if (ticketAssigneds == null || ticketAssigneds.isEmpty()) {
507 
            return new HashMap<>();
508 
        }
509 
        // OPTIMIZED: Batch fetch all AuthUsers instead of N+1 queries
510 
        List<Integer> assigneeIds = ticketAssigneds.stream()
511 
                .map(TicketAssigned::getAssineeId)
512 
                .distinct()
513 
                .collect(Collectors.toList());
514 
        Map<Integer, AuthUser> authUserById = authRepository.selectByIds(assigneeIds).stream()
515 
                .collect(Collectors.toMap(AuthUser::getId, au -> au, (a, b) -> a));
516 
 
31762 tejbeer 517 
        Map<Integer, AuthUser> authUserIdAndAuthUserMap = new HashMap<>();
518 
        for (TicketAssigned ticketAssigned : ticketAssigneds) {
35454 amit 519 
            authUserIdAndAuthUserMap.put(ticketAssigned.getTicketId(), authUserById.get(ticketAssigned.getAssineeId()));
31762 tejbeer 520 
        }
521 
        return authUserIdAndAuthUserMap;
522 
    }
31465 tejbeer 523 
 
31762 tejbeer 524 
    @Override
525 
    public Map<Integer, AuthUser> getTicketIdAndAuthUserMapUsingTickets(List<Ticket> tickets) {
35454 amit 526 
        if (tickets == null || tickets.isEmpty()) {
527 
            return new HashMap<>();
528 
        }
529 
        // OPTIMIZED: Batch fetch all AuthUsers instead of N+1 queries
530 
        List<Integer> authUserIds = tickets.stream()
35562 ranu 531 
                .map(this::getEffectiveAuthUserId)
35454 amit 532 
                .filter(id -> id != null && id > 0)
533 
                .distinct()
534 
                .collect(Collectors.toList());
535 
        Map<Integer, AuthUser> authUserById = authRepository.selectByIds(authUserIds).stream()
536 
                .collect(Collectors.toMap(AuthUser::getId, au -> au, (a, b) -> a));
537 
 
31762 tejbeer 538 
        Map<Integer, AuthUser> authUserIdAndAuthUserMap = new HashMap<>();
539 
        for (Ticket ticket : tickets) {
35454 amit 540 
            authUserIdAndAuthUserMap.put(ticket.getId(), authUserById.get(ticket.getL1AuthUser()));
31762 tejbeer 541 
        }
542 
        return authUserIdAndAuthUserMap;
543 
    }
31152 tejbeer 544 
 
35562 ranu 545 
    private Integer getEffectiveAuthUserId(Ticket ticket) {
546 
 
547 
        if (ticket.getL1AuthUser() > 0) {
548 
            return ticket.getL1AuthUser();
549 
        }
550 
        if (ticket.getL2AuthUser() > 0) {
551 
            return ticket.getL2AuthUser();
552 
        }
553 
        if (ticket.getL3AuthUser() > 0) {
554 
            return ticket.getL3AuthUser();
555 
        }
556 
        return null;
557 
    }
558 
 
559 
 
31762 tejbeer 560 
    @Override
561 
    public Map<Integer, TicketSubCategory> getSubCategoryIdAndSubCategoryMap(List<Integer> subCategoryIds) {
562 
        Map<Integer, TicketSubCategory> subCategoryIdAndSubCategoryMap = new HashMap<>();
563 
        subCategoryIdAndSubCategoryMap = ticketSubCategoryRepository.selectByIds(subCategoryIds).stream().collect(Collectors.toMap(x -> x.getId(), x -> x));
564 
        return subCategoryIdAndSubCategoryMap;
565 
    }
31152 tejbeer 566 
 
31762 tejbeer 567 
    @Override
33244 ranu 568 
    public Map<Integer, CustomRetailer> getPartnerByFofoIds(List<Ticket> tickets) throws ProfitMandiBusinessException {
31762 tejbeer 569 
        List<Integer> fofoIds = new ArrayList<>();
570 
        LOGGER.info(tickets);
571 
        if (tickets == null) {
572 
            return null;
573 
        }
574 
        for (Ticket ticket : tickets) {
575 
            fofoIds.add(ticket.getFofoId());
576 
        }
25721 tejbeer 577 
 
31762 tejbeer 578 
        Map<Integer, CustomRetailer> customRetailerMap = retailerService.getAllFofoRetailers();
25721 tejbeer 579 
 
31762 tejbeer 580 
        Map<Integer, CustomRetailer> fofoIdsAndCustomRetailer = fofoIds.stream().distinct().map(x -> customRetailerMap.get(x)).filter(x -> x != null).collect(Collectors.toList()).stream().collect(Collectors.toMap(x -> x.getPartnerId(), x -> x));
581 
        return fofoIdsAndCustomRetailer;
582 
    }
25799 tejbeer 583 
 
31762 tejbeer 584 
    @Override
585 
    public List<TicketCategory> getAllTicketCategotyFromSubCategory() {
25721 tejbeer 586 
 
31830 amit.gupta 587 
        Collection<TicketSubCategory> ticketSubCategories = ticketSubCategoryRepository.getTicketSubCategoryMap().values();
588 
        return new ArrayList<>(ticketSubCategories.stream().map(x -> x.getTicketCategory()).collect(Collectors.toSet()));
31762 tejbeer 589 
    }
25799 tejbeer 590 
 
31762 tejbeer 591 
    @Override
592 
    public Map<Integer, AuthUser> getAuthUserIdAndAuthUserMapUsingPositions(List<Position> positions) {
35454 amit 593 
        if (positions == null || positions.isEmpty()) {
594 
            return new HashMap<>();
31762 tejbeer 595 
        }
35454 amit 596 
        // OPTIMIZED: Batch fetch all AuthUsers instead of N+1 queries
597 
        List<Integer> authUserIds = positions.stream()
598 
                .map(Position::getAuthUserId)
599 
                .filter(id -> id != null && id > 0)
600 
                .distinct()
601 
                .collect(Collectors.toList());
602 
        return authRepository.selectByIds(authUserIds).stream()
603 
                .collect(Collectors.toMap(AuthUser::getId, au -> au, (a, b) -> a));
31762 tejbeer 604 
    }
25721 tejbeer 605 
 
31762 tejbeer 606 
    @Override
607 
    public Map<Integer, TicketCategory> getCategoryIdAndCategoryUsingPositions(List<Position> positions) {
35454 amit 608 
        if (positions == null || positions.isEmpty()) {
609 
            return new HashMap<>();
31762 tejbeer 610 
        }
35454 amit 611 
        // OPTIMIZED: Batch fetch all categories instead of N+1 queries
612 
        List<Integer> categoryIds = positions.stream()
613 
                .map(Position::getCategoryId)
614 
                .filter(id -> id != null && id > 0)
615 
                .distinct()
616 
                .collect(Collectors.toList());
617 
        return ticketCategoryRepository.selectAll(categoryIds).stream()
618 
                .collect(Collectors.toMap(TicketCategory::getId, tc -> tc, (a, b) -> a));
31762 tejbeer 619 
    }
29318 tejbeer 620 
 
31762 tejbeer 621 
    @Override
622 
    public Map<Integer, Region> getRegionIdAndRegionMap(List<Position> positions) {
35454 amit 623 
        if (positions == null || positions.isEmpty()) {
624 
            return new HashMap<>();
31762 tejbeer 625 
        }
35454 amit 626 
        // OPTIMIZED: Batch fetch all regions instead of N+1 queries
627 
        Set<Integer> regionIds = positions.stream()
628 
                .map(Position::getRegionId)
629 
                .filter(id -> id != null && id > 0)
630 
                .collect(Collectors.toSet());
631 
        return regionRepository.selectAll().stream()
632 
                .filter(r -> regionIds.contains(r.getId()))
633 
                .collect(Collectors.toMap(Region::getId, r -> r, (a, b) -> a));
31762 tejbeer 634 
    }
29318 tejbeer 635 
 
31762 tejbeer 636 
    private void sendAssignedTicketMail(AuthUser authUserTo, List<AuthUser> authUsersCc, Ticket ticket, boolean isEscalated, List<Activity> activities) throws ProfitMandiBusinessException {
637 
        try {
638 
            String[] ccTo = authUsersCc.stream().filter(x -> x != null).map(x -> x.getEmailId()).toArray(String[]::new);
25721 tejbeer 639 
 
31762 tejbeer 640 
            String messageFormat = null;
641 
            if (isEscalated) {
642 
                messageFormat = ESCALATED_TICKET;
643 
            } else {
644 
                messageFormat = ASSIGNED_TICKET;
645 
            }
646 
            String message = String.format(messageFormat, authUserTo.getName(), ticket.getId(), activities.get(0).getMessage(), retailerService.getFofoRetailer(ticket.getFofoId()).getBusinessName());
647 
            Utils.sendMailWithAttachments(mailSender, authUserTo.getEmailId(), ccTo, ASSINMENT_SUBJECT, message, null);
648 
        } catch (Exception e) {
649 
            e.printStackTrace();
650 
            throw new ProfitMandiBusinessException("Ticket Assingment", authUserTo.getEmailId(), "Could not send ticket assignment mail");
651 
        }
652 
    }
26298 tejbeer 653 
 
31762 tejbeer 654 
    @Override
33244 ranu 655 
    public Map<Integer, List<CustomRetailer>> getPositionCustomRetailerMap(List<Position> positions) throws ProfitMandiBusinessException {
31762 tejbeer 656 
        Map<Integer, CustomRetailer> customRetailerMap = retailerService.getAllFofoRetailers();
657 
        Map<Integer, List<CustomRetailer>> positionRetailerMap = new HashMap<>();
35443 amit 658 
 
659 
        // Batch fetch all PartnerPositions upfront to avoid N+1 queries
660 
        List<Integer> positionIds = positions.stream().map(Position::getId).collect(Collectors.toList());
661 
        Map<Integer, List<Integer>> positionIdToFofoIdsMap = partnerPositionRepository.selectByPositionIds(positionIds)
662 
                .stream()
663 
                .collect(Collectors.groupingBy(
664 
                        pp -> pp.getPositionId(),
665 
                        Collectors.mapping(pp -> pp.getFofoId(), Collectors.toList())
666 
                ));
667 
 
668 
        // Collect all region IDs that might need lookup (positions with fofoId=0)
669 
        Set<Integer> regionIdsNeedingLookup = new HashSet<>();
31762 tejbeer 670 
        for (Position position : positions) {
35443 amit 671 
            List<Integer> fofoIds = positionIdToFofoIdsMap.get(position.getId());
672 
            if (fofoIds != null && fofoIds.contains(0)) {
673 
                regionIdsNeedingLookup.add(position.getRegionId());
674 
            }
675 
        }
26978 tejbeer 676 
 
35443 amit 677 
        // Batch fetch all PartnerRegions for regions needing lookup
678 
        Map<Integer, List<Integer>> regionIdToFofoIdsMap = new HashMap<>();
679 
        if (!regionIdsNeedingLookup.isEmpty()) {
680 
            regionIdToFofoIdsMap = partnerRegionRepository.selectAllByRegionIds(new ArrayList<>(regionIdsNeedingLookup))
681 
                    .stream()
682 
                    .collect(Collectors.groupingBy(
683 
                            pr -> pr.getRegionId(),
684 
                            Collectors.mapping(pr -> pr.getFofoId(), Collectors.toList())
685 
                    ));
686 
        }
26978 tejbeer 687 
 
35443 amit 688 
        // Build the result map using pre-fetched data
689 
        for (Position position : positions) {
690 
            List<Integer> fofoIds = positionIdToFofoIdsMap.get(position.getId());
691 
            if (fofoIds == null || fofoIds.isEmpty()) {
692 
                continue;
693 
            }
694 
 
695 
            if (fofoIds.contains(0)) {
696 
                // Need region-based lookup
697 
                fofoIds = regionIdToFofoIdsMap.get(position.getRegionId());
698 
                if (fofoIds == null || fofoIds.contains(0)) {
699 
                    fofoIds = new ArrayList<>(customRetailerMap.keySet());
31762 tejbeer 700 
                }
35443 amit 701 
            }
26978 tejbeer 702 
 
35443 amit 703 
            positionRetailerMap.put(position.getId(),
704 
                    fofoIds.stream()
705 
                            .map(customRetailerMap::get)
706 
                            .filter(x -> x != null)
707 
                            .collect(Collectors.toList()));
31762 tejbeer 708 
        }
709 
        return positionRetailerMap;
710 
    }
26978 tejbeer 711 
 
31762 tejbeer 712 
    @Override
33244 ranu 713 
    public Map<Integer, List<CustomRetailer>> getRegionPartners(List<Position> positions) throws ProfitMandiBusinessException {
31762 tejbeer 714 
        Map<Integer, CustomRetailer> customRetailerMap = retailerService.getAllFofoRetailers();
715 
        Map<Integer, List<CustomRetailer>> positionIdAndpartnerRegionMap = new HashedMap<>();
26978 tejbeer 716 
 
35443 amit 717 
        // Batch fetch all PartnerRegions upfront to avoid N+1 queries
718 
        List<Integer> regionIds = positions.stream().map(Position::getRegionId).distinct().collect(Collectors.toList());
719 
        Map<Integer, List<Integer>> regionIdToFofoIdsMap = partnerRegionRepository.selectAllByRegionIds(regionIds)
720 
                .stream()
721 
                .collect(Collectors.groupingBy(
722 
                        pr -> pr.getRegionId(),
723 
                        Collectors.mapping(pr -> pr.getFofoId(), Collectors.toList())
724 
                ));
26978 tejbeer 725 
 
35443 amit 726 
        // Fetch all store IDs once in case any region has fofoId=0
727 
        List<Integer> allStoreIds = null;
26978 tejbeer 728 
 
35443 amit 729 
        for (Position position : positions) {
730 
            List<Integer> fofoIds = regionIdToFofoIdsMap.get(position.getRegionId());
731 
            if (fofoIds == null || fofoIds.isEmpty()) {
732 
                continue;
31762 tejbeer 733 
            }
26978 tejbeer 734 
 
35443 amit 735 
            if (fofoIds.contains(0)) {
736 
                if (allStoreIds == null) {
737 
                    allStoreIds = fofoStoreRepository.selectAll().stream().map(x -> x.getId()).collect(Collectors.toList());
738 
                }
739 
                fofoIds = allStoreIds;
740 
            }
741 
 
742 
            Map<Integer, CustomRetailer> fofoRetailers = fofoIds.stream()
743 
                    .map(customRetailerMap::get)
744 
                    .filter(x -> x != null)
745 
                    .collect(Collectors.toMap(x -> x.getPartnerId(), x -> x, (a, b) -> a));
746 
            positionIdAndpartnerRegionMap.put(position.getRegionId(), new ArrayList<>(fofoRetailers.values()));
31762 tejbeer 747 
        }
26978 tejbeer 748 
 
31762 tejbeer 749 
        return positionIdAndpartnerRegionMap;
750 
    }
26978 tejbeer 751 
 
31762 tejbeer 752 
    @Override
753 
    @Cacheable(value = "authUserEmailMapping", cacheManager = "thirtyMinsTimeOutCacheManager")
33244 ranu 754 
    public Map<String, Set<String>> getAuthUserPartnerEmailMapping() throws ProfitMandiBusinessException {
31762 tejbeer 755 
        Map<String, Set<String>> storeGuyMap = new HashMap<>();
756 
        Set<Integer> activeFofoIds = fofoStoreRepository.selectActiveStores().stream().map(x -> x.getId()).collect(Collectors.toSet());
35443 amit 757 
 
758 
        // Batch fetch positions by category IDs instead of multiple calls
759 
        List<Position> categoryPositions = positionRepository.selectPositionByCategoryIds(Arrays.asList(
760 
                ProfitMandiConstants.TICKET_CATEGORY_SALES,
761 
                ProfitMandiConstants.TICKET_CATEGORY_RBM,
762 
                ProfitMandiConstants.TICKET_CATEGORY_ABM));
31762 tejbeer 763 
        Map<Integer, Position> positionsMap = categoryPositions.stream().collect(Collectors.toMap(x -> x.getId(), x -> x));
29229 tejbeer 764 
 
35443 amit 765 
        // Batch fetch all AuthUsers upfront to avoid N+1 queries
766 
        Set<Integer> authUserIds = categoryPositions.stream().map(Position::getAuthUserId).collect(Collectors.toSet());
767 
        Map<Integer, AuthUser> authUserMap = authRepository.selectByIds(new ArrayList<>(authUserIds)).stream()
768 
                .collect(Collectors.toMap(AuthUser::getId, x -> x));
769 
 
31762 tejbeer 770 
        Map<Integer, List<CustomRetailer>> positonPartnerMap = this.getPositionCustomRetailerMap(categoryPositions);
771 
        for (Map.Entry<Integer, List<CustomRetailer>> positionPartnerEntry : positonPartnerMap.entrySet()) {
772 
            int authUserId = positionsMap.get(positionPartnerEntry.getKey()).getAuthUserId();
773 
            Set<String> partnerEmails = positionPartnerEntry.getValue().stream().filter(x -> activeFofoIds.contains(x.getPartnerId())).map(x -> x.getEmail()).collect(Collectors.toSet());
35443 amit 774 
            AuthUser authUser = authUserMap.get(authUserId);
775 
            if (authUser != null && authUser.isActive()) {
31762 tejbeer 776 
                if (!storeGuyMap.containsKey(authUser.getEmailId())) {
777 
                    storeGuyMap.put(authUser.getEmailId(), partnerEmails);
778 
                } else {
779 
                    storeGuyMap.get(authUser.getEmailId()).addAll(partnerEmails);
780 
                }
781 
            }
782 
        }
783 
        return storeGuyMap;
784 
    }
29229 tejbeer 785 
 
31762 tejbeer 786 
    @Override
787 
    @Cacheable(value = "authUserEmailPartnerIdMapping", cacheManager = "thirtyMinsTimeOutCacheManager")
33244 ranu 788 
    public Map<String, Set<Integer>> getAuthUserPartnerIdMapping() throws ProfitMandiBusinessException {
31762 tejbeer 789 
        Map<String, Set<Integer>> storeGuyMap = new HashMap<>();
790 
        Set<Integer> activeFofoIds = fofoStoreRepository.selectActiveStores().stream().map(x -> x.getId()).collect(Collectors.toSet());
35443 amit 791 
 
792 
        // Batch fetch positions by category IDs instead of multiple calls
793 
        List<Position> categoryPositions = positionRepository.selectPositionByCategoryIds(Arrays.asList(
794 
                ProfitMandiConstants.TICKET_CATEGORY_SALES,
795 
                ProfitMandiConstants.TICKET_CATEGORY_RBM,
796 
                ProfitMandiConstants.TICKET_CATEGORY_ABM,
797 
                ProfitMandiConstants.TICKET_CATEGORY_BUSINESSINTELLIGENT,
798 
                ProfitMandiConstants.TICKET_CATEGORY_TRAINING));
31762 tejbeer 799 
        Map<Integer, Position> positionsMap = categoryPositions.stream().collect(Collectors.toMap(x -> x.getId(), x -> x));
31161 tejbeer 800 
 
35443 amit 801 
        // Batch fetch all AuthUsers upfront to avoid N+1 queries
802 
        Set<Integer> authUserIds = categoryPositions.stream().map(Position::getAuthUserId).collect(Collectors.toSet());
803 
        Map<Integer, AuthUser> authUserMap = authRepository.selectByIds(new ArrayList<>(authUserIds)).stream()
804 
                .collect(Collectors.toMap(AuthUser::getId, x -> x));
805 
 
31762 tejbeer 806 
        Map<Integer, List<CustomRetailer>> positonPartnerMap = this.getPositionCustomRetailerMap(categoryPositions);
807 
        for (Map.Entry<Integer, List<CustomRetailer>> positionPartnerEntry : positonPartnerMap.entrySet()) {
808 
            int authUserId = positionsMap.get(positionPartnerEntry.getKey()).getAuthUserId();
809 
            Set<Integer> partnerIds = positionPartnerEntry.getValue().stream().filter(x -> activeFofoIds.contains(x.getPartnerId())).map(x -> x.getPartnerId()).collect(Collectors.toSet());
35443 amit 810 
            AuthUser authUser = authUserMap.get(authUserId);
811 
            if (authUser != null && authUser.isActive()) {
31762 tejbeer 812 
                if (!storeGuyMap.containsKey(authUser.getEmailId())) {
813 
                    storeGuyMap.put(authUser.getEmailId(), partnerIds);
814 
                } else {
815 
                    storeGuyMap.get(authUser.getEmailId()).addAll(partnerIds);
816 
                }
817 
            }
818 
        }
819 
        return storeGuyMap;
820 
    }
31472 tejbeer 821 
 
31762 tejbeer 822 
    @Override
823 
    @Cacheable(value = "authUserPartnerEmailPartnerIdMapping", cacheManager = "thirtyMinsTimeOutCacheManager")
33244 ranu 824 
    public Map<String, Set<Integer>> getAuthUserPartnerIdMappingByCategoryIds(List<Integer> categoryIds, boolean activeOnly) throws ProfitMandiBusinessException {
31762 tejbeer 825 
        Map<String, Set<Integer>> authUserPartnerMap = new HashMap<>();
826 
        Set<Integer> activeFofoIds;
827 
        if (activeOnly) {
828 
            activeFofoIds = fofoStoreRepository.selectActiveStores().stream().map(x -> x.getId()).collect(Collectors.toSet());
26298 tejbeer 829 
 
31762 tejbeer 830 
        } else {
831 
            activeFofoIds = fofoStoreRepository.selectAll().stream().map(x -> x.getId()).collect(Collectors.toSet());
26298 tejbeer 832 
 
31762 tejbeer 833 
        }
26298 tejbeer 834 
 
31762 tejbeer 835 
        List<Position> categoryPositions = positionRepository.selectPositionByCategoryIds(categoryIds);
836 
        Map<Integer, Position> positionsMap = categoryPositions.stream().collect(Collectors.toMap(x -> x.getId(), x -> x));
26298 tejbeer 837 
 
35454 amit 838 
        // OPTIMIZED: Batch fetch all AuthUsers instead of N+1 queries
839 
        List<Integer> authUserIds = categoryPositions.stream()
840 
                .map(Position::getAuthUserId)
841 
                .filter(id -> id != null && id > 0)
842 
                .distinct()
843 
                .collect(Collectors.toList());
844 
        Map<Integer, AuthUser> authUserMap = authRepository.selectByIds(authUserIds).stream()
845 
                .collect(Collectors.toMap(AuthUser::getId, au -> au, (a, b) -> a));
846 
 
31762 tejbeer 847 
        Map<Integer, List<CustomRetailer>> positonPartnerMap = this.getPositionCustomRetailerMap(categoryPositions);
848 
        for (Map.Entry<Integer, List<CustomRetailer>> positionPartnerEntry : positonPartnerMap.entrySet()) {
849 
            int authUserId = positionsMap.get(positionPartnerEntry.getKey()).getAuthUserId();
850 
            Set<Integer> partnerIds = positionPartnerEntry.getValue().stream().filter(x -> activeFofoIds.contains(x.getPartnerId())).map(x -> x.getPartnerId()).collect(Collectors.toSet());
35454 amit 851 
            AuthUser authUser = authUserMap.get(authUserId);
852 
            if (authUser != null && authUser.isActive()) {
31762 tejbeer 853 
                if (!authUserPartnerMap.containsKey(authUser.getEmailId())) {
854 
                    authUserPartnerMap.put(authUser.getEmailId(), partnerIds);
855 
                } else {
856 
                    authUserPartnerMap.get(authUser.getEmailId()).addAll(partnerIds);
857 
                }
858 
            }
859 
        }
860 
        return authUserPartnerMap;
861 
    }
26298 tejbeer 862 
 
31762 tejbeer 863 
    @Override
34082 ranu 864 
    public Map<Integer, List<Integer>> authUserpartnerIdMap(int authId, int categoryId) {
865 
        Session session = sessionFactory.getCurrentSession();
866 
 
34084 ranu 867 
        Map<Integer, List<Integer>> authUserpartnerIdMap = new HashMap<>();
34082 ranu 868 
 
34158 tejus.loha 869 
        List<Position> authPositions = positionRepository.selectPositionbyCategoryIdAndAuthId(categoryId, authId);
34082 ranu 870 
 
35454 amit 871 
        // OPTIMIZED: Batch fetch all PartnerPositions instead of N+1 queries
872 
        List<Integer> positionIds = authPositions.stream()
873 
                .map(Position::getId)
34084 ranu 874 
                .collect(Collectors.toList());
35454 amit 875 
        List<PartnerPosition> partnerPositions = partnerPositionRepository.selectByPositionIds(positionIds);
34082 ranu 876 
 
34084 ranu 877 
        if (partnerPositions.stream().anyMatch(partnerPosition -> partnerPosition.getFofoId() == 0)) {
878 
            List<FofoStore> activeFofoStores = fofoStoreRepository.selectActiveStores();
879 
 
880 
            List<Integer> fofoStoreIds = activeFofoStores.stream()
881 
                    .map(FofoStore::getId) // Extract the IDs of FofoStores
882 
                    .collect(Collectors.toList());
883 
 
884 
            authUserpartnerIdMap.put(authId, fofoStoreIds);
885 
 
34158 tejus.loha 886 
        } else {
34084 ranu 887 
            final TypedQuery<AuthUserPartnerMapModel> typedQuerySimilar = session
888 
                    .createNamedQuery("Position.Auth_User_Partner_Maping", AuthUserPartnerMapModel.class);
889 
 
890 
            typedQuerySimilar.setParameter("authId", authId);
891 
            typedQuerySimilar.setParameter("categoryId", categoryId);
892 
 
893 
            List<AuthUserPartnerMapModel> authUserPartnerMapModels = typedQuerySimilar.getResultList();
894 
 
895 
            authUserpartnerIdMap = authUserPartnerMapModels.stream()
896 
                    .collect(Collectors.groupingBy(
897 
                            AuthUserPartnerMapModel::getAuthId,
898 
                            Collectors.mapping(AuthUserPartnerMapModel::getFofoId, Collectors.toList())
899 
                    ));
900 
 
901 
        }
902 
 
34082 ranu 903 
        LOGGER.info("partnerusermap {}", authUserpartnerIdMap);
904 
        return authUserpartnerIdMap;
905 
    }
906 
 
907 
    @Override
33244 ranu 908 
    public List<String> getAuthUserByPartnerId(int fofoId) throws ProfitMandiBusinessException {
26298 tejbeer 909 
 
31762 tejbeer 910 
        List<String> emails = new ArrayList<>();
911 
        List<Integer> regionIds = partnerRegionRepository.selectByfofoId(fofoId).stream().map(x -> x.getRegionId()).collect(Collectors.toList());
26298 tejbeer 912 
 
31762 tejbeer 913 
        regionIds.add(5);// All partners Id;
26298 tejbeer 914 
 
32493 amit.gupta 915 
        List<Integer> partnerPositionIds = partnerPositionRepository.selectByRegionIdAndPartnerId(regionIds, Arrays.asList(fofoId, 0)).stream().map(x -> x.getPositionId()).collect(Collectors.toList());
26448 amit.gupta 916 
 
31762 tejbeer 917 
        LOGGER.info("partnerPositionIds" + partnerPositionIds);
27205 amit.gupta 918 
 
35394 amit 919 
        List<Position> positions = positionRepository.selectByIds(partnerPositionIds);
27548 tejbeer 920 
 
34905 ranu 921 
        positions = positions.stream().filter(x -> (x.getCategoryId() == ProfitMandiConstants.TICKET_CATEGORY_SALES || x.getCategoryId() == ProfitMandiConstants.TICKET_CATEGORY_RBM || x.getCategoryId() == ProfitMandiConstants.TICKET_CATEGORY_ABM)).collect(Collectors.toList());
27548 tejbeer 922 
 
31762 tejbeer 923 
        if (!positions.isEmpty()) {
35454 amit 924 
            // OPTIMIZED: Batch fetch all AuthUsers instead of N+1 queries
925 
            List<Integer> authUserIds = positions.stream()
926 
                    .map(Position::getAuthUserId)
927 
                    .filter(id -> id != null && id > 0)
928 
                    .distinct()
929 
                    .collect(Collectors.toList());
930 
            Map<Integer, AuthUser> authUserMap = authRepository.selectByIds(authUserIds).stream()
931 
                    .collect(Collectors.toMap(AuthUser::getId, au -> au, (a, b) -> a));
932 
 
31762 tejbeer 933 
            for (Position partnerPostionId : positions) {
35454 amit 934 
                AuthUser authUser = authUserMap.get(partnerPostionId.getAuthUserId());
31762 tejbeer 935 
                LOGGER.info("authUser" + authUser);
35454 amit 936 
                if (authUser != null) {
937 
                    emails.add(authUser.getEmailId());
938 
                }
31762 tejbeer 939 
            }
940 
        }
27548 tejbeer 941 
 
31762 tejbeer 942 
        return emails;
943 
    }
27548 tejbeer 944 
 
31762 tejbeer 945 
    @Override
33244 ranu 946 
    public Map<EscalationType, String> getAuthUserAndEsclationTypeByPartnerId(int fofoId) throws ProfitMandiBusinessException {
27548 tejbeer 947 
 
31762 tejbeer 948 
        List<String> emails = new ArrayList<>();
949 
        Map<EscalationType, String> emailEsclationTypeMap = new HashMap<>();
950 
        List<Integer> regionIds = partnerRegionRepository.selectByfofoId(fofoId).stream().map(x -> x.getRegionId()).collect(Collectors.toList());
27548 tejbeer 951 
 
31762 tejbeer 952 
        regionIds.add(5);// All partners Id;
953 
        List<Integer> fofoIds = new ArrayList<>();
954 
        fofoIds.add(fofoId);
955 
        fofoIds.add(0);
27548 tejbeer 956 
 
33074 amit.gupta 957 
        //LOGGER.info("fofoIds" + fofoIds);
32493 amit.gupta 958 
        List<Integer> partnerPositionIds = partnerPositionRepository.selectByRegionIdAndPartnerId(regionIds, fofoIds).stream().map(x -> x.getPositionId()).collect(Collectors.toList());
27548 tejbeer 959 
 
33074 amit.gupta 960 
        //LOGGER.info("partnerPositionIds" + partnerPositionIds);
28377 tejbeer 961 
 
35454 amit 962 
        // OPTIMIZED: Batch fetch all positions instead of N+1 queries
963 
        List<Position> positions = positionRepository.selectByIds(partnerPositionIds).stream()
964 
                .filter(p -> p.getCategoryId() == ProfitMandiConstants.TICKET_CATEGORY_SALES)
965 
                .collect(Collectors.toList());
28377 tejbeer 966 
 
35454 amit 967 
        if (!positions.isEmpty()) {
968 
            // OPTIMIZED: Batch fetch all AuthUsers instead of N+1 queries
969 
            List<Integer> authUserIds = positions.stream()
970 
                    .map(Position::getAuthUserId)
971 
                    .filter(id -> id != null && id > 0)
972 
                    .distinct()
973 
                    .collect(Collectors.toList());
974 
            Map<Integer, AuthUser> authUserMap = authRepository.selectByIds(authUserIds).stream()
975 
                    .collect(Collectors.toMap(AuthUser::getId, au -> au, (a, b) -> a));
976 
 
977 
            for (Position position : positions) {
978 
                AuthUser authUser = authUserMap.get(position.getAuthUserId());
33074 amit.gupta 979 
                //LOGGER.info("authUser" + authUser);
35454 amit 980 
                if (authUser != null) {
981 
                    emailEsclationTypeMap.put(position.getEscalationType(), authUser.getEmailId());
982 
                }
31762 tejbeer 983 
            }
984 
        }
28377 tejbeer 985 
 
33074 amit.gupta 986 
        //LOGGER.info("emailEsclationTypeMap" + emailEsclationTypeMap);
28377 tejbeer 987 
 
31762 tejbeer 988 
        return emailEsclationTypeMap;
989 
    }
31020 tejbeer 990 
 
31762 tejbeer 991 
    @Override
992 
    @Cacheable(value = "authUserIdPartnerIdMapping", cacheManager = "thirtyMinsTimeOutCacheManager")
33244 ranu 993 
    public Map<Integer, List<Integer>> getAuthUserIdPartnerIdMapping() throws ProfitMandiBusinessException {
31762 tejbeer 994 
        Map<Integer, List<Integer>> storeGuyMap = new HashMap<>();
995 
        Set<Integer> activeFofoIds = fofoStoreRepository.selectActiveStores().stream().map(x -> x.getId()).collect(Collectors.toSet());
31020 tejbeer 996 
 
34077 tejus.loha 997 
        List<Position> categoryPositions = positionRepository.selectAllPosition();
31020 tejbeer 998 
 
31762 tejbeer 999 
        Map<Integer, Position> positionsMap = categoryPositions.stream().collect(Collectors.toMap(x -> x.getId(), x -> x));
29229 tejbeer 1000 
 
35454 amit 1001 
        // OPTIMIZED: Batch fetch all AuthUsers instead of N+1 queries
1002 
        List<Integer> authUserIds = categoryPositions.stream()
1003 
                .map(Position::getAuthUserId)
1004 
                .filter(id -> id != null && id > 0)
1005 
                .distinct()
1006 
                .collect(Collectors.toList());
1007 
        Map<Integer, AuthUser> authUserMap = authRepository.selectByIds(authUserIds).stream()
1008 
                .collect(Collectors.toMap(AuthUser::getId, au -> au, (a, b) -> a));
1009 
 
31762 tejbeer 1010 
        Map<Integer, List<CustomRetailer>> positonPartnerMap = this.getPositionCustomRetailerMap(categoryPositions);
1011 
        for (Map.Entry<Integer, List<CustomRetailer>> positionPartnerEntry : positonPartnerMap.entrySet()) {
1012 
            int authUserId = positionsMap.get(positionPartnerEntry.getKey()).getAuthUserId();
1013 
            List<Integer> partnerIds = positionPartnerEntry.getValue().stream().filter(x -> activeFofoIds.contains(x.getPartnerId())).map(x -> x.getPartnerId()).collect(Collectors.toList());
35454 amit 1014 
            AuthUser authUser = authUserMap.get(authUserId);
31762 tejbeer 1015 
            if (authUser != null && authUser.isActive()) {
1016 
                if (!storeGuyMap.containsKey(authUserId)) {
1017 
                    storeGuyMap.put(authUserId, partnerIds);
1018 
                } else {
1019 
                    storeGuyMap.get(authUserId).addAll(partnerIds);
1020 
                }
1021 
            }
1022 
        }
1023 
        storeGuyMap.keySet().stream().forEach(x -> {
1024 
            List<Integer> fofoIds = storeGuyMap.get(x);
1025 
            storeGuyMap.put(x, fofoIds.stream().distinct().collect(Collectors.toList()));
1026 
        });
1027 
        return storeGuyMap;
1028 
    }
28908 tejbeer 1029 
 
31762 tejbeer 1030 
    @Override
1031 
    @Cacheable(value = "L1L2Mapping", cacheManager = "thirtyMinsTimeOutCacheManager")
33244 ranu 1032 
    public Map<Integer, List<Integer>> getL2L1Mapping() throws ProfitMandiBusinessException {
31762 tejbeer 1033 
        List<Position> l1SalesPositions = positionRepository.selectPositionbyCategoryIdAndEscalationType(
1034 
                ProfitMandiConstants.TICKET_CATEGORY_SALES, EscalationType.L1);
1035 
        List<Position> l2SalesPositions = positionRepository.selectPositionbyCategoryIdAndEscalationType(
1036 
                ProfitMandiConstants.TICKET_CATEGORY_SALES, EscalationType.L2);
28908 tejbeer 1037 
 
33074 amit.gupta 1038 
        //LOGGER.info("position" + l1SalesPositions);
31762 tejbeer 1039 
        Map<Integer, List<Integer>> authUserPartnerListMap = this.getAuthUserIdPartnerIdMapping();
33074 amit.gupta 1040 
        //LOGGER.info("map" + authUserPartnerListMap);
28908 tejbeer 1041 
 
31762 tejbeer 1042 
        Map<Integer, List<Integer>> l2l1ListMap = new HashMap<>();
29318 tejbeer 1043 
 
31762 tejbeer 1044 
        for (Position l2SalePosition : l2SalesPositions) {
1045 
            int l2AuthUserId = l2SalePosition.getAuthUserId();
1046 
            if (authUserPartnerListMap.containsKey(l2SalePosition.getAuthUserId())) {
1047 
                List<Integer> mappedL1AuthUsers = new ArrayList<>();
1048 
                l2l1ListMap.put(l2AuthUserId, mappedL1AuthUsers);
1049 
                List<Integer> l2FofoIds = authUserPartnerListMap.get(l2AuthUserId);
1050 
                for (Position l1SalePosition : l1SalesPositions) {
1051 
                    int l1AuthUserId = l1SalePosition.getAuthUserId();
1052 
                    if (authUserPartnerListMap.containsKey(l1AuthUserId)) {
1053 
                        List<Integer> l1FofoIds = authUserPartnerListMap.get(l1SalePosition.getAuthUserId());
1054 
                        if (l2FofoIds.containsAll(l1FofoIds)) {
1055 
                            mappedL1AuthUsers.add(l1AuthUserId);
1056 
                        }
1057 
                    }
28856 manish 1058 
 
31762 tejbeer 1059 
                }
1060 
            }
29296 manish 1061 
 
31762 tejbeer 1062 
        }
29296 manish 1063 
 
31762 tejbeer 1064 
        return l2l1ListMap;
1065 
    }
29296 manish 1066 
 
31762 tejbeer 1067 
    @Override
1068 
    public Map<Integer, List<AuthUser>> getAssignedAuthList(List<Ticket> tickets) {
1069 
        if (tickets.size() == 0) {
1070 
            return new HashMap<>();
1071 
        }
1072 
        List<TicketAssigned> ticketAssignedList = ticketAssignedRepository.selectByTicketIds(tickets.stream().map(x -> x.getId()).collect(Collectors.toList()));
1073 
        List<Integer> authUserIds = ticketAssignedList.stream().map(x -> x.getAssineeId()).distinct().collect(Collectors.toList());
35394 amit 1074 
        Map<Integer, AuthUser> authUserMap = authRepository.selectByIds(authUserIds).stream().collect(Collectors.toMap(x -> x.getId(), x -> x));
31762 tejbeer 1075 
        return ticketAssignedList.stream().collect(Collectors.groupingBy(x -> x.getTicketId(), Collectors.mapping(x -> authUserMap.get(x.getAssineeId()), Collectors.toList())));
1076 
    }
28908 tejbeer 1077 
 
31762 tejbeer 1078 
    @Override
33244 ranu 1079 
    public Map<EscalationType, AuthUser> getAuthUserAndEsclationByPartnerId(int fofoId) throws ProfitMandiBusinessException {
31762 tejbeer 1080 
        Map<EscalationType, AuthUser> authuserEsclationTypeMap = new HashMap<>();
1081 
        List<Integer> regionIds = partnerRegionRepository.selectByfofoId(fofoId).stream().map(x -> x.getRegionId()).collect(Collectors.toList());
28908 tejbeer 1082 
 
31762 tejbeer 1083 
        regionIds.add(5);// All partners Id;
1084 
        List<Integer> fofoIds = new ArrayList<>();
1085 
        fofoIds.add(fofoId);
1086 
        fofoIds.add(0);
28908 tejbeer 1087 
 
32877 amit.gupta 1088 
        //LOGGER.info("fofoIds" + fofoIds);
32493 amit.gupta 1089 
        List<Integer> partnerPositionIds = partnerPositionRepository.selectByRegionIdAndPartnerId(regionIds, fofoIds).stream().map(x -> x.getPositionId()).collect(Collectors.toList());
28908 tejbeer 1090 
 
32877 amit.gupta 1091 
        //LOGGER.info("partnerPositionIds" + partnerPositionIds);
30003 tejbeer 1092 
 
31762 tejbeer 1093 
        for (Integer partnerPostionId : partnerPositionIds) {
1094 
            Position position = positionRepository.selectByIdAndCategoryId(partnerPostionId, ProfitMandiConstants.TICKET_CATEGORY_SALES);
32877 amit.gupta 1095 
            //LOGGER.info("position" + position);
31762 tejbeer 1096 
            if (position != null) {
30003 tejbeer 1097 
 
31762 tejbeer 1098 
                AuthUser authUser = authRepository.selectById(position.getAuthUserId());
32877 amit.gupta 1099 
                //LOGGER.info("authUser" + authUser);
30003 tejbeer 1100 
 
31762 tejbeer 1101 
                authuserEsclationTypeMap.put(position.getEscalationType(), authUser);
1102 
            }
1103 
        }
30003 tejbeer 1104 
 
32877 amit.gupta 1105 
        //LOGGER.info("emailEsclationTypeMap" + authuserEsclationTypeMap);
30003 tejbeer 1106 
 
31762 tejbeer 1107 
        return authuserEsclationTypeMap;
1108 
    }
30044 tejbeer 1109 
 
31762 tejbeer 1110 
    @Override
35394 amit 1111 
    public Map<Integer, Map<EscalationType, AuthUser>> getAuthUserAndEsclationByPartnerIds(Set<Integer> fofoIds) throws ProfitMandiBusinessException {
1112 
        Map<Integer, Map<EscalationType, AuthUser>> result = new HashMap<>();
1113 
 
1114 
        if (fofoIds == null || fofoIds.isEmpty()) {
1115 
            return result;
1116 
        }
1117 
 
1118 
        // Initialize result map
1119 
        for (Integer fofoId : fofoIds) {
1120 
            result.put(fofoId, new HashMap<>());
1121 
        }
1122 
 
1123 
        // Batch fetch all partner regions
1124 
        List<Integer> fofoIdListWithZero = new ArrayList<>(fofoIds);
1125 
        fofoIdListWithZero.add(0);
1126 
        List<PartnerRegion> allPartnerRegions = partnerRegionRepository.selectByfofoIds(fofoIdListWithZero);
1127 
 
1128 
        // Build fofoId -> regionIds map
1129 
        Map<Integer, Set<Integer>> fofoRegionMap = new HashMap<>();
1130 
        for (Integer fofoId : fofoIds) {
1131 
            fofoRegionMap.put(fofoId, new HashSet<>());
1132 
            fofoRegionMap.get(fofoId).add(ALL_PARTNERS_REGION);
1133 
        }
1134 
        for (PartnerRegion pr : allPartnerRegions) {
1135 
            int prFofoId = pr.getFofoId();
1136 
            if (prFofoId == 0) {
1137 
                for (Integer fid : fofoIds) {
1138 
                    fofoRegionMap.get(fid).add(pr.getRegionId());
1139 
                }
1140 
            } else if (fofoIds.contains(prFofoId)) {
1141 
                fofoRegionMap.get(prFofoId).add(pr.getRegionId());
1142 
            }
1143 
        }
1144 
 
1145 
        // Collect all region IDs
1146 
        Set<Integer> allRegionIds = fofoRegionMap.values().stream()
1147 
                .flatMap(Set::stream).collect(Collectors.toSet());
1148 
 
1149 
        // Batch fetch all partner positions
1150 
        List<PartnerPosition> allPartnerPositions = partnerPositionRepository.selectByRegionIdAndPartnerId(
1151 
                new ArrayList<>(allRegionIds), fofoIdListWithZero);
1152 
 
1153 
        // Collect all position IDs
1154 
        Set<Integer> allPositionIds = allPartnerPositions.stream()
1155 
                .map(PartnerPosition::getPositionId).collect(Collectors.toSet());
1156 
 
1157 
        // Batch fetch all positions for SALES category
1158 
        List<Position> salesPositions = positionRepository.selectPositionbyCategoryIdAndEscalationType(
1159 
                ProfitMandiConstants.TICKET_CATEGORY_SALES, null);
1160 
        Map<Integer, Position> positionMap = salesPositions.stream()
1161 
                .filter(p -> allPositionIds.contains(p.getId()))
1162 
                .collect(Collectors.toMap(Position::getId, p -> p, (a, b) -> a));
1163 
 
1164 
        // Collect all auth user IDs and batch fetch
1165 
        Set<Integer> authUserIds = positionMap.values().stream()
1166 
                .map(Position::getAuthUserId).collect(Collectors.toSet());
1167 
        Map<Integer, AuthUser> authUserMap = authRepository.selectByIds(new ArrayList<>(authUserIds))
1168 
                .stream().collect(Collectors.toMap(AuthUser::getId, au -> au, (a, b) -> a));
1169 
 
1170 
        // For each fofoId, find matching positions and build result
1171 
        for (Integer fofoId : fofoIds) {
1172 
            Set<Integer> regionIds = fofoRegionMap.get(fofoId);
1173 
            Map<EscalationType, AuthUser> escalationMap = result.get(fofoId);
1174 
 
1175 
            for (PartnerPosition pp : allPartnerPositions) {
1176 
                if (regionIds.contains(pp.getRegionId()) &&
1177 
                    (pp.getFofoId() == 0 || pp.getFofoId() == fofoId)) {
1178 
                    Position position = positionMap.get(pp.getPositionId());
1179 
                    if (position != null) {
1180 
                        AuthUser authUser = authUserMap.get(position.getAuthUserId());
1181 
                        if (authUser != null) {
1182 
                            escalationMap.put(position.getEscalationType(), authUser);
1183 
                        }
1184 
                    }
1185 
                }
1186 
            }
1187 
        }
1188 
 
1189 
        return result;
1190 
    }
1191 
 
1192 
    @Override
33244 ranu 1193 
    public List<AuthUser> getAuthUserIdByPartnerId(int fofoId) throws ProfitMandiBusinessException {
33041 ranu 1194 
        return this.getAuthUserIdByPartnerId(fofoId, EscalationType.escalations.toArray(new EscalationType[0]));
1195 
    }
1196 
 
1197 
    @Override
33244 ranu 1198 
    public List<AuthUser> getAuthUserIdByPartnerId(int fofoId, EscalationType... escalationTypes) throws ProfitMandiBusinessException {
31762 tejbeer 1199 
        List<AuthUser> authUsers = new ArrayList<>();
1200 
        List<Integer> regionIds = partnerRegionRepository.selectByfofoId(fofoId).stream().map(x -> x.getRegionId()).collect(Collectors.toList());
30044 tejbeer 1201 
 
31762 tejbeer 1202 
        regionIds.add(5);// All partners Id;
1203 
        List<Integer> fofoIds = new ArrayList<>();
1204 
        fofoIds.add(fofoId);
1205 
        fofoIds.add(0);
30044 tejbeer 1206 
 
33074 amit.gupta 1207 
        //LOGGER.info("fofoIds" + fofoIds);
32493 amit.gupta 1208 
        List<Integer> partnerPositionIds = partnerPositionRepository.selectByRegionIdAndPartnerId(regionIds, fofoIds).stream().map(x -> x.getPositionId()).collect(Collectors.toList());
30003 tejbeer 1209 
 
33074 amit.gupta 1210 
        //LOGGER.info("partnerPositionIds" + partnerPositionIds);
34905 ranu 1211 
        List<Integer> allowedTicketCategoryIds = Arrays.asList(ProfitMandiConstants.TICKET_CATEGORY_SALES, ProfitMandiConstants.TICKET_CATEGORY_RBM,ProfitMandiConstants.TICKET_CATEGORY_ABM);
30003 tejbeer 1212 
 
30044 tejbeer 1213 
 
35394 amit 1214 
        List<Position> escalationBasedPositions = positionRepository.selectByIds(partnerPositionIds).stream().filter(x -> allowedTicketCategoryIds.contains(x.getCategoryId()) &&
33041 ranu 1215 
                Arrays.stream(escalationTypes)
1216 
                        .anyMatch(y -> y.equals(x.getEscalationType()))).collect(Collectors.toList());
30003 tejbeer 1217 
 
33041 ranu 1218 
        List<Integer> authUserIds = escalationBasedPositions.stream().map(x -> x.getAuthUserId()).collect(Collectors.toList());
30003 tejbeer 1219 
 
35394 amit 1220 
        return authRepository.selectByIds(authUserIds);
30003 tejbeer 1221 
 
31762 tejbeer 1222 
    }
30044 tejbeer 1223 
 
31762 tejbeer 1224 
    @Override
1225 
    public List<AuthUser> getAuthUserIds(int categoryId, List<EscalationType> escalationType) {
30044 tejbeer 1226 
 
31762 tejbeer 1227 
        List<Position> positions = positionRepository.selectPositionbyCategoryIdAndEscalationTypes(categoryId, escalationType);
1228 
        List<Integer> authIds = positions.stream().map(x -> x.getAuthUserId()).distinct().collect(Collectors.toList());
30003 tejbeer 1229 
 
33074 amit.gupta 1230 
        //LOGGER.info("authIds" + authIds);
35058 amit 1231 
        List<AuthUser> authUsers = null;
1232 
        if (authIds.size() > 0) {
35394 amit 1233 
            authUsers = authRepository.selectByIds(authIds);
35058 amit 1234 
        } else {
1235 
            authUsers = new ArrayList<>();
1236 
        }
30003 tejbeer 1237 
 
31762 tejbeer 1238 
        LOGGER.info("authUsers" + authUsers);
1239 
        return authUsers;
1240 
    }
1241 
 
1242 
    @Override
1243 
    public List<AuthUser> getAuthUserByCategoryId(int categoryId, EscalationType escalationType) {
1244 
 
1245 
        List<Position> positions = positionRepository.selectPositionbyCategoryIdAndEscalationType(categoryId, escalationType);
1246 
        List<Integer> authIds = positions.stream().map(x -> x.getAuthUserId()).distinct().collect(Collectors.toList());
1247 
 
1248 
        LOGGER.info("authIds" + authIds);
1249 
        List<AuthUser> authUsers = new ArrayList<>();
1250 
        if (!authIds.isEmpty()) {
35394 amit 1251 
            authUsers = authRepository.selectByIds(authIds);
31762 tejbeer 1252 
        }
1253 
 
1254 
        LOGGER.info("authUsers" + authUsers);
1255 
        return authUsers;
1256 
    }
1257 
 
1258 
    @Override
1259 
    @Cacheable(value = "authUserByCategoryId", cacheManager = "thirtyMinsTimeOutCacheManager")
1260 
    public List<AuthUser> getAuthUserByCategoryId(int categoryId) {
1261 
        List<Position> positions = positionRepository.selectPositionByCategoryId(categoryId);
1262 
        List<Integer> authIds = positions.stream().map(x -> x.getAuthUserId()).distinct().collect(Collectors.toList());
1263 
 
1264 
        LOGGER.info("authIds" + authIds);
1265 
 
35394 amit 1266 
        List<AuthUser> authUsers = authRepository.selectByIds(authIds).stream().filter(x -> x.getActive()).collect(Collectors.toList());
31762 tejbeer 1267 
 
1268 
        LOGGER.info("authUsers" + authUsers);
1269 
        return authUsers;
1270 
    }
1271 
 
34380 amit.gupta 1272 
    private class SaleRoles1 {
31762 tejbeer 1273 
 
1274 
        private List<String> l1;
1275 
        private List<String> l2;
1276 
        private List<String> l3;
1277 
        private List<String> l4;
1278 
 
34380 amit.gupta 1279 
        public SaleRoles1() {
31762 tejbeer 1280 
            l1 = new ArrayList<>();
1281 
            l2 = new ArrayList<>();
1282 
            l3 = new ArrayList<>();
1283 
            l4 = new ArrayList<>();
1284 
        }
1285 
 
1286 
        public List<String> getL1() {
1287 
            return l1;
1288 
        }
1289 
 
1290 
        public List<String> getL2() {
1291 
            return l2;
1292 
        }
1293 
 
1294 
        public List<String> getL3() {
1295 
            return l3;
1296 
        }
1297 
 
1298 
        public List<String> getL4() {
1299 
            return l4;
1300 
        }
1301 
 
1302 
        @Override
1303 
        public String toString() {
1304 
            return "SaleRoles [l1=" + l1 + ", l2=" + l2 + ", l3=" + l3 + ", l4=" + l4 + "]";
1305 
        }
1306 
 
1307 
    }
1308 
 
33161 ranu 1309 
 
31762 tejbeer 1310 
    @Override
1311 
    @Cacheable(value = "partnerSaleHeader", cacheManager = "oneDayCacheManager")
33244 ranu 1312 
    public Map<Integer, FofoReportingModel> getPartnerIdSalesHeaders() throws ProfitMandiBusinessException {
34380 amit.gupta 1313 
        Map<String, SaleRoles1> partnerEmailSalesMap = new HashMap<>();
31762 tejbeer 1314 
 
1315 
        List<Position> positions = positionRepository.selectPositionByCategoryId(ProfitMandiConstants.TICKET_CATEGORY_SALES);
1316 
        Map<Integer, AuthUser> authUsersMap = authRepository.selectAllActiveUser().stream().collect(Collectors.toMap(x -> x.getId(), x -> x));
1317 
        Map<Integer, List<CustomRetailer>> positionIdRetailerMap = this.getPositionCustomRetailerMap(positions);
1318 
        for (Position position : positions) {
1319 
            List<CustomRetailer> crList = positionIdRetailerMap.get(position.getId());
1320 
            if (crList == null)
1321 
                continue;
1322 
            for (CustomRetailer cr : crList) {
1323 
                if (!partnerEmailSalesMap.containsKey(cr.getEmail())) {
34380 amit.gupta 1324 
                    partnerEmailSalesMap.put(cr.getEmail(), new SaleRoles1());
31762 tejbeer 1325 
                }
34380 amit.gupta 1326 
                SaleRoles1 saleRoles1 = partnerEmailSalesMap.get(cr.getEmail());
31762 tejbeer 1327 
                AuthUser authUser = authUsersMap.get(position.getAuthUserId());
1328 
                if (authUser == null) {
1329 
                    continue;
1330 
                }
1331 
                String name = authUser.getFirstName() + " " + authUser.getLastName();
1332 
                if (position.getEscalationType().equals(EscalationType.L1)) {
34380 amit.gupta 1333 
                    saleRoles1.getL1().add(name);
31762 tejbeer 1334 
                } else if (position.getEscalationType().equals(EscalationType.L2)) {
34380 amit.gupta 1335 
                    saleRoles1.getL2().add(name);
31762 tejbeer 1336 
                }
1337 
 
1338 
            }
1339 
        }
1340 
 
1341 
        Set<CustomRetailer> allCrList = new HashSet<>();
1342 
        for (List<CustomRetailer> cr : positionIdRetailerMap.values()) {
1343 
            allCrList.addAll(cr);
1344 
        }
1345 
 
1346 
        Map<Integer, FofoStore> fofoStoresMap = fofoStoreRepository.selectActiveStores().stream().collect(Collectors.toMap(x -> x.getId(), x -> x));
1347 
 
1348 
        Map<Integer, FofoReportingModel> partnerIdSalesHeadersMap = new HashMap<>();
1349 
 
33378 ranu 1350 
        Map<Integer, CustomRetailer> customRetailerMap = retailerService.getAllFofoRetailers();
1351 
        for (Map.Entry<Integer, CustomRetailer> customRetailerEntry : customRetailerMap.entrySet()) {
1352 
 
1353 
            CustomRetailer customRetailer = customRetailerEntry.getValue();
1354 
 
1355 
            String code = customRetailer.getCode();
31762 tejbeer 1356 
            // String storeName = "SmartDukaan-" +
1357 
            // fofoStore.getCode().replaceAll("[a-zA-Z]", "");
33378 ranu 1358 
            String businessName = customRetailer.getBusinessName();
31762 tejbeer 1359 
            try {
34158 tejus.loha 1360 
                String stateManager = StringUtils.join(new HashSet(partnerEmailSalesMap.get(customRetailer.getEmail()).getL2()), ", ");
1361 
                String territoryManager = StringUtils.join(new HashSet(partnerEmailSalesMap.get(customRetailer.getEmail()).getL1()), ", ");
31762 tejbeer 1362 
 
1363 
                FofoReportingModel reportingModel = new FofoReportingModel();
1364 
                reportingModel.setBusinessName(businessName);
1365 
                reportingModel.setCode(code);
33378 ranu 1366 
                reportingModel.setFofoId(customRetailer.getPartnerId());
31762 tejbeer 1367 
                reportingModel.setRegionalManager(stateManager);
1368 
                reportingModel.setTerritoryManager(territoryManager);
33378 ranu 1369 
                partnerIdSalesHeadersMap.put(customRetailer.getPartnerId(), reportingModel);
31762 tejbeer 1370 
            } catch (Exception e) {
33378 ranu 1371 
                LOGGER.warn("Could not find partner with email - {}", customRetailer.getEmail());
31762 tejbeer 1372 
            }
1373 
        }
1374 
        return partnerIdSalesHeadersMap;
1375 
 
1376 
    }
1377 
 
33161 ranu 1378 
 
34905 ranu 1379 
    private class ABMRoles {
1380 
 
1381 
        private List<String> l1;
1382 
        private List<String> l2;
1383 
        private List<String> l3;
1384 
        private List<String> l4;
1385 
 
1386 
        public ABMRoles() {
1387 
            l1 = new ArrayList<>();
1388 
            l2 = new ArrayList<>();
1389 
            l3 = new ArrayList<>();
1390 
            l4 = new ArrayList<>();
1391 
        }
1392 
 
1393 
        public List<String> getL1() {
1394 
            return l1;
1395 
        }
1396 
 
1397 
        public List<String> getL2() {
1398 
            return l2;
1399 
        }
1400 
 
1401 
        public List<String> getL3() {
1402 
            return l3;
1403 
        }
1404 
 
1405 
        public List<String> getL4() {
1406 
            return l4;
1407 
        }
1408 
 
1409 
        @Override
1410 
        public String toString() {
1411 
            return "SaleRoles [l1=" + l1 + ", l2=" + l2 + ", l3=" + l3 + ", l4=" + l4 + "]";
1412 
        }
1413 
 
1414 
    }
1415 
 
1416 
 
1417 
    @Override
1418 
    @Cacheable(value = "partnerABMHeader", cacheManager = "oneDayCacheManager")
1419 
    public Map<Integer, FofoAbmReportingModel> getPartnerIdABMHeaders() throws ProfitMandiBusinessException {
1420 
        Map<String, ABMRoles> partnerEmailABMMap = new HashMap<>();
1421 
 
1422 
        List<Position> positions = positionRepository.selectPositionByCategoryId(ProfitMandiConstants.TICKET_CATEGORY_ABM);
1423 
        Map<Integer, AuthUser> authUsersMap = authRepository.selectAllActiveUser().stream().collect(Collectors.toMap(x -> x.getId(), x -> x));
1424 
        Map<Integer, List<CustomRetailer>> positionIdRetailerMap = this.getPositionCustomRetailerMap(positions);
1425 
        for (Position position : positions) {
1426 
            List<CustomRetailer> crList = positionIdRetailerMap.get(position.getId());
1427 
            if (crList == null)
1428 
                continue;
1429 
            for (CustomRetailer cr : crList) {
1430 
                if (!partnerEmailABMMap.containsKey(cr.getEmail())) {
1431 
                    partnerEmailABMMap.put(cr.getEmail(), new ABMRoles());
1432 
                }
1433 
                ABMRoles abmRoles = partnerEmailABMMap.get(cr.getEmail());
1434 
                AuthUser authUser = authUsersMap.get(position.getAuthUserId());
1435 
                if (authUser == null) {
1436 
                    continue;
1437 
                }
1438 
                String name = authUser.getFirstName() + " " + authUser.getLastName();
1439 
                if (position.getEscalationType().equals(EscalationType.L1)) {
1440 
                    abmRoles.getL1().add(name);
1441 
                } else if (position.getEscalationType().equals(EscalationType.L2)) {
1442 
                    abmRoles.getL2().add(name);
1443 
                }
1444 
 
1445 
            }
1446 
        }
1447 
 
1448 
        Set<CustomRetailer> allCrList = new HashSet<>();
1449 
        for (List<CustomRetailer> cr : positionIdRetailerMap.values()) {
1450 
            allCrList.addAll(cr);
1451 
        }
1452 
 
1453 
        Map<Integer, FofoStore> fofoStoresMap = fofoStoreRepository.selectActiveStores().stream().collect(Collectors.toMap(x -> x.getId(), x -> x));
1454 
 
1455 
        Map<Integer, FofoAbmReportingModel> partnerIdAbmHeadersMap = new HashMap<>();
1456 
 
1457 
        Map<Integer, CustomRetailer> customRetailerMap = retailerService.getAllFofoRetailers();
1458 
        for (Map.Entry<Integer, CustomRetailer> customRetailerEntry : customRetailerMap.entrySet()) {
1459 
 
1460 
            CustomRetailer customRetailer = customRetailerEntry.getValue();
1461 
 
1462 
            String code = customRetailer.getCode();
1463 
            // String storeName = "SmartDukaan-" +
1464 
            // fofoStore.getCode().replaceAll("[a-zA-Z]", "");
1465 
            String businessName = customRetailer.getBusinessName();
1466 
            try {
1467 
                String l2Manager = StringUtils.join(new HashSet(partnerEmailABMMap.get(customRetailer.getEmail()).getL2()), ", ");
1468 
                String l1Manager = StringUtils.join(new HashSet(partnerEmailABMMap.get(customRetailer.getEmail()).getL1()), ", ");
1469 
 
1470 
                if (StringUtils.isEmpty(l1Manager)) {
1471 
                    l2Manager = StringUtils.join(new HashSet(partnerEmailABMMap.get(customRetailer.getEmail()).getL2()), ", ");
1472 
                }
1473 
 
1474 
                FofoAbmReportingModel reportingModel = new FofoAbmReportingModel();
1475 
                reportingModel.setBusinessName(businessName);
1476 
                reportingModel.setCode(code);
1477 
                reportingModel.setFofoId(customRetailer.getPartnerId());
1478 
                reportingModel.setL1Manager(l2Manager);
1479 
                reportingModel.setL2Manager(l1Manager);
1480 
                partnerIdAbmHeadersMap.put(customRetailer.getPartnerId(), reportingModel);
1481 
            } catch (Exception e) {
1482 
                LOGGER.warn("Could not find partner with email - {}", customRetailer.getEmail());
1483 
            }
1484 
        }
1485 
        return partnerIdAbmHeadersMap;
1486 
 
1487 
    }
1488 
 
1489 
 
33161 ranu 1490 
    private class RBMRoles {
1491 
 
1492 
        private List<String> l1;
1493 
        private List<String> l2;
1494 
        private List<String> l3;
1495 
        private List<String> l4;
1496 
 
1497 
        public RBMRoles() {
1498 
            l1 = new ArrayList<>();
1499 
            l2 = new ArrayList<>();
1500 
            l3 = new ArrayList<>();
1501 
            l4 = new ArrayList<>();
1502 
        }
1503 
 
1504 
        public List<String> getL1() {
1505 
            return l1;
1506 
        }
1507 
 
1508 
        public List<String> getL2() {
1509 
            return l2;
1510 
        }
1511 
 
1512 
        public List<String> getL3() {
1513 
            return l3;
1514 
        }
1515 
 
1516 
        public List<String> getL4() {
1517 
            return l4;
1518 
        }
1519 
 
1520 
        @Override
1521 
        public String toString() {
1522 
            return "RBMRoles [l1=" + l1 + ", l2=" + l2 + ", l3=" + l3 + ", l4=" + l4 + "]";
1523 
        }
1524 
 
1525 
    }
1526 
 
31762 tejbeer 1527 
    @Override
33161 ranu 1528 
    @Cacheable(value = "partnerRBMHeader", cacheManager = "oneDayCacheManager")
33244 ranu 1529 
    public Map<Integer, FofoRBMReportingModel> getPartnerIdRBMHeaders() throws ProfitMandiBusinessException {
33161 ranu 1530 
        Map<String, RBMRoles> partnerEmailRbmMap = new HashMap<>();
1531 
 
1532 
        List<Position> positions = positionRepository.selectPositionByCategoryId(ProfitMandiConstants.TICKET_CATEGORY_RBM);
1533 
        Map<Integer, AuthUser> authUsersMap = authRepository.selectAllActiveUser().stream().collect(Collectors.toMap(x -> x.getId(), x -> x));
1534 
        Map<Integer, List<CustomRetailer>> positionIdRetailerMap = this.getPositionCustomRetailerMap(positions);
1535 
        for (Position position : positions) {
1536 
            List<CustomRetailer> crList = positionIdRetailerMap.get(position.getId());
1537 
            if (crList == null)
1538 
                continue;
1539 
            for (CustomRetailer cr : crList) {
1540 
                if (!partnerEmailRbmMap.containsKey(cr.getEmail())) {
1541 
                    partnerEmailRbmMap.put(cr.getEmail(), new RBMRoles());
1542 
                }
1543 
                RBMRoles rbmRole = partnerEmailRbmMap.get(cr.getEmail());
1544 
                AuthUser authUser = authUsersMap.get(position.getAuthUserId());
1545 
                if (authUser == null) {
1546 
                    continue;
1547 
                }
1548 
                String name = authUser.getFirstName() + " " + authUser.getLastName();
1549 
                if (position.getEscalationType().equals(EscalationType.L1)) {
1550 
                    rbmRole.getL1().add(name);
1551 
                } else if (position.getEscalationType().equals(EscalationType.L2)) {
1552 
                    rbmRole.getL2().add(name);
1553 
                }
1554 
 
1555 
            }
1556 
        }
1557 
 
1558 
        Set<CustomRetailer> allCrList = new HashSet<>();
1559 
        for (List<CustomRetailer> cr : positionIdRetailerMap.values()) {
1560 
            allCrList.addAll(cr);
1561 
        }
1562 
 
1563 
 
1564 
        Map<Integer, FofoRBMReportingModel> partnerIdRbmHeadersMap = new HashMap<>();
1565 
 
33377 amit.gupta 1566 
        Map<Integer, CustomRetailer> customRetailerMap = retailerService.getAllFofoRetailers();
1567 
        for (Map.Entry<Integer, CustomRetailer> customRetailerEntry : customRetailerMap.entrySet()) {
1568 
 
1569 
            CustomRetailer customRetailer = customRetailerEntry.getValue();
1570 
 
1571 
            String code = customRetailer.getCode();
33161 ranu 1572 
            // String storeName = "SmartDukaan-" +
1573 
            // fofoStore.getCode().replaceAll("[a-zA-Z]", "");
33377 amit.gupta 1574 
            String businessName = customRetailer.getBusinessName();
33161 ranu 1575 
            try {
33377 amit.gupta 1576 
                String L2User = StringUtils.join(partnerEmailRbmMap.get(customRetailer.getEmail()).getL2(), ", ");
1577 
                String L1USer = StringUtils.join(partnerEmailRbmMap.get(customRetailer.getEmail()).getL1(), ", ");
33161 ranu 1578 
 
1579 
                FofoRBMReportingModel reportingModel = new FofoRBMReportingModel();
1580 
                reportingModel.setBusinessName(businessName);
1581 
                reportingModel.setCode(code);
33377 amit.gupta 1582 
                reportingModel.setFofoId(customRetailer.getPartnerId());
35180 amit 1583 
                reportingModel.setL1Manager(L1USer);
1584 
                reportingModel.setL2Manager(L2User);
33377 amit.gupta 1585 
                partnerIdRbmHeadersMap.put(customRetailer.getPartnerId(), reportingModel);
33161 ranu 1586 
            } catch (Exception e) {
33377 amit.gupta 1587 
                LOGGER.warn("Could not find partner with email - {}", customRetailer.getEmail());
33161 ranu 1588 
            }
1589 
        }
1590 
        return partnerIdRbmHeadersMap;
1591 
 
1592 
    }
1593 
 
1594 
    @Override
31762 tejbeer 1595 
    public Map<Integer, TicketCategory> getSubCategoryIdAndCategoryMap(List<Integer> subCategoryIds) {
1596 
        Map<Integer, TicketCategory> subCategoryIdAndCategoryMap = new HashMap<>();
1597 
 
1598 
        List<TicketSubCategory> ticketSubCategories = ticketSubCategoryRepository.selectByIds(subCategoryIds);
1599 
 
1600 
        for (TicketSubCategory ticketSubCategory : ticketSubCategories) {
1601 
 
1602 
            TicketCategory ticketCategory = ticketCategoryRepository.selectById(ticketSubCategory.getCategoryId());
1603 
 
1604 
            subCategoryIdAndCategoryMap.put(ticketSubCategory.getId(), ticketCategory);
1605 
 
1606 
        }
1607 
        return subCategoryIdAndCategoryMap;
1608 
    }
1609 
 
35394 amit 1610 
    @Override
1611 
    public Map<Integer, Map<String, Integer>> getBmAsmRbmAuthUserIdsByFofoIds(Set<Integer> fofoIds) throws ProfitMandiBusinessException {
1612 
        Map<Integer, Map<String, Integer>> result = new HashMap<>();
1613 
 
1614 
        if (fofoIds == null || fofoIds.isEmpty()) {
1615 
            return result;
1616 
        }
1617 
 
1618 
        // Initialize result map with empty values for each fofoId
1619 
        for (Integer fofoId : fofoIds) {
1620 
            Map<String, Integer> roleMap = new HashMap<>();
1621 
            roleMap.put("BM", 0);
1622 
            roleMap.put("ASM", 0);
1623 
            roleMap.put("RBM", 0);
1624 
            result.put(fofoId, roleMap);
1625 
        }
1626 
 
1627 
        // Fetch positions by category + escalation type (same for all fofoIds)
1628 
        List<Position> bmPositions = positionRepository.selectPositionbyCategoryIdAndEscalationType(
1629 
                ProfitMandiConstants.TICKET_CATEGORY_SALES, EscalationType.L2);
1630 
        List<Position> asmPositions = positionRepository.selectPositionbyCategoryIdAndEscalationType(
1631 
                ProfitMandiConstants.TICKET_CATEGORY_SALES, EscalationType.L1);
1632 
        List<Position> rbmPositions = positionRepository.selectPositionbyCategoryIdAndEscalationType(
1633 
                ProfitMandiConstants.TICKET_CATEGORY_RBM, EscalationType.L1);
1634 
 
1635 
        // Batch fetch all partner regions for all fofoIds
1636 
        List<Integer> fofoIdList = new ArrayList<>(fofoIds);
1637 
        fofoIdList.add(0); // Include global entries
1638 
        List<PartnerRegion> allPartnerRegions = partnerRegionRepository.selectByfofoIds(fofoIdList);
1639 
 
1640 
        // Build fofoId -> regionIds map
1641 
        Map<Integer, Set<Integer>> fofoRegionMap = new HashMap<>();
1642 
        for (Integer fofoId : fofoIds) {
1643 
            fofoRegionMap.put(fofoId, new HashSet<>());
1644 
            fofoRegionMap.get(fofoId).add(ALL_PARTNERS_REGION); // Add all partners region
1645 
        }
1646 
        for (PartnerRegion pr : allPartnerRegions) {
1647 
            int fofoId = pr.getFofoId();
1648 
            if (fofoId == 0) {
1649 
                // Global entry applies to all fofoIds
1650 
                for (Integer fid : fofoIds) {
1651 
                    fofoRegionMap.get(fid).add(pr.getRegionId());
1652 
                }
1653 
            } else if (fofoIds.contains(fofoId)) {
1654 
                fofoRegionMap.get(fofoId).add(pr.getRegionId());
1655 
            }
1656 
        }
1657 
 
1658 
        // Collect all unique region IDs and position IDs for batch query
1659 
        Set<Integer> allRegionIds = fofoRegionMap.values().stream()
1660 
                .flatMap(Set::stream).collect(Collectors.toSet());
1661 
        Set<Integer> allPositionIds = new HashSet<>();
1662 
        bmPositions.forEach(p -> allPositionIds.add(p.getId()));
1663 
        asmPositions.forEach(p -> allPositionIds.add(p.getId()));
1664 
        rbmPositions.forEach(p -> allPositionIds.add(p.getId()));
1665 
 
1666 
        // Batch fetch all partner positions
1667 
        List<PartnerPosition> allPartnerPositions = partnerPositionRepository.selectByRegionIdAndPostionId(
1668 
                new ArrayList<>(allRegionIds), new ArrayList<>(allPositionIds));
1669 
 
1670 
        // Build positionId -> set of (regionId, partnerId) for matching
1671 
        Map<Integer, List<PartnerPosition>> positionIdToPartnerPositions = allPartnerPositions.stream()
1672 
                .collect(Collectors.groupingBy(PartnerPosition::getPositionId));
1673 
 
1674 
        // Collect all auth user IDs we need
1675 
        Set<Integer> allAuthUserIds = new HashSet<>();
1676 
        bmPositions.forEach(p -> allAuthUserIds.add(p.getAuthUserId()));
1677 
        asmPositions.forEach(p -> allAuthUserIds.add(p.getAuthUserId()));
1678 
        rbmPositions.forEach(p -> allAuthUserIds.add(p.getAuthUserId()));
1679 
 
1680 
        // Batch fetch all auth users
1681 
        Map<Integer, AuthUser> authUserMap = authRepository.selectByIds(new ArrayList<>(allAuthUserIds))
1682 
                .stream().filter(AuthUser::isActive)
1683 
                .collect(Collectors.toMap(AuthUser::getId, au -> au, (a, b) -> a));
1684 
 
1685 
        // Build position ID sets for fast lookup
1686 
        Set<Integer> bmPositionIds = bmPositions.stream().map(Position::getId).collect(Collectors.toSet());
1687 
        Set<Integer> asmPositionIds = asmPositions.stream().map(Position::getId).collect(Collectors.toSet());
1688 
        Set<Integer> rbmPositionIds = rbmPositions.stream().map(Position::getId).collect(Collectors.toSet());
1689 
 
1690 
        // Map position ID to auth user ID
1691 
        Map<Integer, Integer> positionToAuthUser = new HashMap<>();
1692 
        bmPositions.forEach(p -> positionToAuthUser.put(p.getId(), p.getAuthUserId()));
1693 
        asmPositions.forEach(p -> positionToAuthUser.put(p.getId(), p.getAuthUserId()));
1694 
        rbmPositions.forEach(p -> positionToAuthUser.put(p.getId(), p.getAuthUserId()));
1695 
 
1696 
        // For each fofoId, find matching positions
1697 
        for (Integer fofoId : fofoIds) {
1698 
            Set<Integer> regionIds = fofoRegionMap.get(fofoId);
1699 
 
1700 
            // Find position IDs that match this fofoId's regions (partnerId = 0 or fofoId)
1701 
            Set<Integer> matchingPositionIds = new HashSet<>();
1702 
            for (PartnerPosition pp : allPartnerPositions) {
1703 
                if (regionIds.contains(pp.getRegionId()) &&
1704 
                    (pp.getFofoId() == 0 || pp.getFofoId() == fofoId)) {
1705 
                    matchingPositionIds.add(pp.getPositionId());
1706 
                }
1707 
            }
1708 
 
1709 
            // Find first active auth user for each role
1710 
            Map<String, Integer> roleMap = result.get(fofoId);
1711 
 
1712 
            for (Integer positionId : matchingPositionIds) {
1713 
                Integer authUserId = positionToAuthUser.get(positionId);
1714 
                if (authUserId != null && authUserMap.containsKey(authUserId)) {
1715 
                    if (bmPositionIds.contains(positionId) && roleMap.get("BM") == 0) {
1716 
                        roleMap.put("BM", authUserId);
1717 
                    } else if (asmPositionIds.contains(positionId) && roleMap.get("ASM") == 0) {
1718 
                        roleMap.put("ASM", authUserId);
1719 
                    } else if (rbmPositionIds.contains(positionId) && roleMap.get("RBM") == 0) {
1720 
                        roleMap.put("RBM", authUserId);
1721 
                    }
1722 
                }
1723 
            }
1724 
        }
1725 
 
1726 
        return result;
1727 
    }
1728 
 
24383 amit.gupta 1729 
}