Subversion Repositories SmartDukaan

package com.spice.profitmandi.dao.repository.cs;

import com.spice.profitmandi.common.exception.ProfitMandiBusinessException;

import com.spice.profitmandi.common.model.CustomRetailer;

import com.spice.profitmandi.dao.entity.auth.AuthUser;

import com.spice.profitmandi.dao.entity.cs.*;

import com.spice.profitmandi.dao.entity.fofo.ActivityType;

import com.spice.profitmandi.dao.enumuration.auth.CollectionRemark;

import com.spice.profitmandi.dao.enumuration.cs.EscalationType;

import com.spice.profitmandi.dao.model.ActivityMediaModel;

import com.spice.profitmandi.dao.model.FofoRBMReportingModel;

import com.spice.profitmandi.dao.model.FofoReportingModel;

import org.springframework.stereotype.Service;

import java.util.List;

import java.util.Map;

import java.util.Set;

@Service

public interface CsService {

    // Sends happy code to customer

    void addActivity(Ticket ticket, Activity activity);

    void createTicket(int fofoId, int categoryId, int subcategoryId, String message) throws ProfitMandiBusinessException;

    void createTicket(int fofoId, int categoryId, int subcategoryId, String message, int createdByAuthId) throws ProfitMandiBusinessException;

    void createTicketWithMedia(int fofoId, int categoryId, int subcategoryId, String message, int createdByAuthId, ActivityMediaModel selectedRecording) throws ProfitMandiBusinessException;

    TicketActivityMedia createMediaActivity(ActivityMediaModel selectedRecording);

    void addMediaActivity(Ticket ticket, TicketActivityMedia activity);

    void createTicketRemarkEscalation(int fofoId, int authId, int categoryId, int subcategoryId, String message, CollectionRemark remark) throws ProfitMandiBusinessException;

    void addPartnerToRegion(int regionId, List<Integer> fofoIds);

    Map<Integer, TicketSubCategory> getSubCategoryIdAndSubCategoryMap(List<Integer> subCategoryIds);

    Map<Integer, TicketCategory> getSubCategoryIdAndCategoryMap(List<Integer> subCategoryIds);

    Map<Integer, AuthUser> getAuthUserIdAndAuthUserMap(List<TicketAssigned> ticketAssigneds);

    Map<Integer, CustomRetailer> getPartnerByFofoIds(List<Ticket> tickets) throws ProfitMandiBusinessException;

    List<TicketCategory> getAllTicketCategotyFromSubCategory();

    Map<Integer, AuthUser> getAuthUserIdAndAuthUserMapUsingPositions(List<Position> positions);

    Map<Integer, TicketCategory> getCategoryIdAndCategoryUsingPositions(List<Position> positions);

    Map<Integer, Region> getRegionIdAndRegionMap(List<Position> positions);

    Map<Integer, List<CustomRetailer>> getRegionPartners(List<Position> position) throws ProfitMandiBusinessException;

    Map<Integer, List<CustomRetailer>> getPositionCustomRetailerMap(List<Position> position) throws ProfitMandiBusinessException;

    Map<Integer, AuthUser> getTicketIdAndAuthUserMapUsingTickets(List<Ticket> tickets);

    void updateTicket(int categoryId, int subCategoryId, Ticket ticket, int authUserId, EscalationType escalationType, ActivityMediaModel recording) throws ProfitMandiBusinessException;

    void updateTicket(int categoryId, int subCategoryId, Ticket ticket, int authUserId, EscalationType escalationType) throws ProfitMandiBusinessException;

    Map<String, Set<String>> getAuthUserPartnerEmailMapping() throws ProfitMandiBusinessException;

    Map<String, Set<Integer>> getAuthUserPartnerIdMapping() throws ProfitMandiBusinessException;

    Map<Integer, List<Integer>> getAuthUserIdPartnerIdMapping() throws ProfitMandiBusinessException;

    List<String> getAuthUserByPartnerId(int fofoId) throws ProfitMandiBusinessException;

    List<AuthUser> getAuthUserIdByPartnerId(int fofoId) throws ProfitMandiBusinessException;

    List<AuthUser> getAuthUserIdByPartnerId(int fofoId, EscalationType... escalationTypes) throws ProfitMandiBusinessException;

    Map<EscalationType, String> getAuthUserAndEsclationTypeByPartnerId(int fofoId) throws ProfitMandiBusinessException;

    Map<Integer, List<Integer>> getL2L1Mapping() throws ProfitMandiBusinessException;

    int getAuthUserId(int categoryId, EscalationType escalationType, int fofoId) throws ProfitMandiBusinessException;

    List<AuthUser> getAuthUserIds(int categoryId, List<EscalationType> escalationType);

    List<AuthUser> getAuthUserByCategoryId(int categoryId);

    void assignTicket(Ticket ticket) throws ProfitMandiBusinessException;

    Map<Integer, List<AuthUser>> getAssignedAuthList(List<Ticket> tickets);

    Map<EscalationType, AuthUser> getAuthUserAndEsclationByPartnerId(int fofoId) throws ProfitMandiBusinessException;

    Activity createActivity(ActivityType activityType, String message, int createdBy);

    List<AuthUser> getAuthUserByCategoryId(int categoryId, EscalationType escalationType);

    Map<Integer, FofoReportingModel> getPartnerIdSalesHeaders() throws ProfitMandiBusinessException;

    Map<Integer, FofoRBMReportingModel> getPartnerIdRBMHeaders() throws ProfitMandiBusinessException;

    Map<String, Set<Integer>> getAuthUserPartnerIdMappingByCategoryIds(List<Integer> categoryIds, boolean activeOnly) throws ProfitMandiBusinessException;

}