Subversion Repositories SmartDukaan

package com.spice.profitmandi.dao.repository.cs;

import java.util.List;

import java.util.Map;

import java.util.Set;

import org.springframework.stereotype.Service;

import com.spice.profitmandi.common.exception.ProfitMandiBusinessException;

import com.spice.profitmandi.common.model.CustomRetailer;

import com.spice.profitmandi.dao.entity.auth.AuthUser;

import com.spice.profitmandi.dao.entity.cs.Activity;

import com.spice.profitmandi.dao.entity.cs.Position;

import com.spice.profitmandi.dao.entity.cs.Region;

import com.spice.profitmandi.dao.entity.cs.Ticket;

import com.spice.profitmandi.dao.entity.cs.TicketAssigned;

import com.spice.profitmandi.dao.entity.cs.TicketCategory;

import com.spice.profitmandi.dao.entity.cs.TicketSubCategory;

import com.spice.profitmandi.dao.entity.fofo.ActivityType;

import com.spice.profitmandi.dao.enumuration.cs.EscalationType;

@Service

public interface CsService {

	// Sends happy code to customer

	void addActivity(Ticket ticket, Activity activity);

	void createTicket(int fofoId, int categoryId, int subcategoryId, String message)

			throws ProfitMandiBusinessException;

	public void addPartnerToRegion(int regionId, List<Integer> fofoIds);

	public Map<Integer, TicketSubCategory> getSubCategoryIdAndSubCategoryMap(List<Ticket> tickets);

	public Map<Integer, AuthUser> getAuthUserIdAndAuthUserMap(List<TicketAssigned> ticketAssigneds);

	public Map<Integer, CustomRetailer> getPartnerByFofoIds(List<Ticket> tickets);

	public List<TicketCategory> getAllTicketCategotyFromSubCategory();

	public Map<Integer, AuthUser> getAuthUserIdAndAuthUserMapUsingPositions(List<Position> positions);

	public Map<Integer, TicketCategory> getCategoryIdAndCategoryUsingPositions(List<Position> positions);

	public Map<Integer, Region> getRegionIdAndRegionMap(List<Position> positions);

	public Map<Integer, List<CustomRetailer>> getRegionPartners(List<Position> position);

	public Map<Integer, List<CustomRetailer>> getPositionCustomRetailerMap(List<Position> position);

	public Map<Integer, AuthUser> getTicketIdAndAuthUserMapUsingTickets(List<Ticket> tickets);

	public void updateTicket(int categoryId, int subCategoryId, Ticket ticket) throws ProfitMandiBusinessException;

	public Map<String, Set<String>> getAuthUserPartnerEmailMapping();

	public Map<String, Set<Integer>> getAuthUserPartnerIdMapping();

	public Map<Integer, List<Integer>> getAuthUserIdPartnerIdMapping();

	public List<String> getAuthUserByPartnerId(int fofoId);

	public Map<EscalationType, String> getAuthUserAndEsclationTypeByPartnerId(int fofoId);

	public Map<Integer, List<Integer>> getL2L1Mapping();

	int getAuthUserId(int categoryId, EscalationType escalationType, int fofoId);

	void assignTicket(Ticket ticket) throws ProfitMandiBusinessException;

	Map<Integer, List<AuthUser>> getAssignedAuthList(List<Ticket> tickets);

	public Map<EscalationType, AuthUser> getAuthUserAndEsclationByPartnerId(int fofoId);

	Activity createActivity(ActivityType activityType, String message, int createdBy);

}