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package com.spice.profitmandi.dao.repository.cs;
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import java.util.List;
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import java.util.Map;
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import java.util.Set;
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import org.springframework.stereotype.Service;
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import com.spice.profitmandi.common.exception.ProfitMandiBusinessException;
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import com.spice.profitmandi.common.model.CustomRetailer;
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import com.spice.profitmandi.dao.entity.auth.AuthUser;
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import com.spice.profitmandi.dao.entity.cs.Activity;
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import com.spice.profitmandi.dao.entity.cs.Position;
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import com.spice.profitmandi.dao.entity.cs.Region;
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import com.spice.profitmandi.dao.entity.cs.Ticket;
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import com.spice.profitmandi.dao.entity.cs.TicketAssigned;
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import com.spice.profitmandi.dao.entity.cs.TicketCategory;
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import com.spice.profitmandi.dao.entity.cs.TicketSubCategory;
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import com.spice.profitmandi.dao.enumuration.cs.EscalationType;
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@Service
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public interface CsService {
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	// Sends happy code to customer
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	void addActivity(Ticket ticket, Activity activity);
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	void createTicket(int fofoId, int categoryId, int subcategoryId, String message)
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			throws ProfitMandiBusinessException;
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	public void addPartnerToRegion(int regionId, List<Integer> fofoIds);
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	public Map<Integer, TicketSubCategory> getSubCategoryIdAndSubCategoryMap(List<Ticket> tickets);
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	public Map<Integer, AuthUser> getAuthUserIdAndAuthUserMap(List<TicketAssigned> ticketAssigneds);
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	public Map<Integer, CustomRetailer> getPartnerByFofoIds(List<Ticket> tickets);
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	public List<TicketCategory> getAllTicketCategotyFromSubCategory();
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	public Map<Integer, AuthUser> getAuthUserIdAndAuthUserMapUsingPositions(List<Position> positions);
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	public Map<Integer, TicketCategory> getCategoryIdAndCategoryUsingPositions(List<Position> positions);
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	public Map<Integer, Region> getRegionIdAndRegionMap(List<Position> positions);
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	public Map<Integer, List<CustomRetailer>> getpositionIdAndpartnerRegionMap(List<Position> position);
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	public Map<Integer, List<CustomRetailer>> getPositionCustomRetailerMap(List<Position> position);
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	public Map<Integer, AuthUser> getTicketIdAndAuthUserMapUsingTickets(List<Ticket> tickets);
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	public Map<Integer, List<AuthUser>> getAuthUserList(List<Ticket> tickets, AuthUser authUser);
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	public void updateTicket(int categoryId, int subCategoryId, Ticket ticket) throws ProfitMandiBusinessException;
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	public Map<String, Set<String>> getAuthUserPartnerEmailMapping();
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	public Map<String, Set<Integer>> getAuthUserPartnerIdMapping();
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	public Map<Integer, List<Integer>> getAuthUserIdPartnerIdMapping();
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	public List<String> getAuthUserByPartnerId(int fofoId);
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	public Map<EscalationType, String> getAuthUserAndEsclationTypeByPartnerId(int fofoId);
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	public Map<Integer, List<Integer>> getL2L1Mapping();
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	int getAuthUserId(int categoryId, EscalationType escalationType, int fofoId);
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	void assignTicket(Ticket ticket) throws ProfitMandiBusinessException;
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}