| 3839 |
vikas |
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<Schema name="CRMResponseSchema">
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<Cube name="CRMResponseCube" cache="true" enabled="true">
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<Table name="crm">
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</Table>
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<Dimension type="TimeDimension" foreignKey="date_id" name="Date">
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<Hierarchy name="Date" hasAll="true" allMemberName="All" primaryKey="date_id">
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<Table name="datedim">
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</Table>
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<Level approxRowCount="2" name="Year" column="year" type="Integer" uniqueMembers="true" levelType="TimeYears" hideMemberIf="Never">
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</Level>
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<Level approxRowCount="4" name="Quarter" column="quarter" type="String" uniqueMembers="false" levelType="TimeQuarters" hideMemberIf="Never">
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</Level>
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<Level approxRowCount="8" name="Month" column="monthnumber" nameColumn="monthname" ordinalColumn="monthnumber" type="Integer" uniqueMembers="false" levelType="TimeMonths" hideMemberIf="Never">
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</Level>
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<Level approxRowCount="20" name="Date" column="dayofmonth" type="Integer" uniqueMembers="false" levelType="TimeDays" hideMemberIf="Never">
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</Level>
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</Hierarchy>
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</Dimension>
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<Dimension type="StandardDimension" name="Agent">
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<Hierarchy name="Agent" hasAll="true" allMemberName="All">
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| 5417 |
anupam.sin |
21 |
<Level name="Agent" table="crm" column="name" type="String" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
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| 3839 |
vikas |
22 |
</Level>
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</Hierarchy>
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</Dimension>
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<Dimension type="StandardDimension" name="Status">
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<Hierarchy name="Status" hasAll="true" allMemberName="All">
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| 5417 |
anupam.sin |
27 |
<Level name="State" table="crm" column="status" type="String" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
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| 3839 |
vikas |
28 |
</Level>
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</Hierarchy>
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</Dimension>
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<Dimension type="StandardDimension" name="Category">
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| 5417 |
anupam.sin |
32 |
<Hierarchy name="Category" hasAll="true" allMemberName="All">
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<Level name="Category" table="crm" column="category" type="String" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
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| 3839 |
vikas |
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</Level>
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</Hierarchy>
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</Dimension>
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<Dimension type="StandardDimension" name="Priorirty">
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<Hierarchy name="Priority" hasAll="true" allMemberName="All">
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| 5417 |
anupam.sin |
39 |
<Level name="Priority" table="crm" column="priority" type="String" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
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| 3839 |
vikas |
40 |
</Level>
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</Hierarchy>
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</Dimension>
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<Dimension type="StandardDimension" name="Ticket">
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<Hierarchy name="Ticket" hasAll="true" allMemberName="All">
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| 5417 |
anupam.sin |
45 |
<Level name="Ticket" table="crm" column="ticketId" type="Integer" uniqueMembers="true" levelType="Regular" hideMemberIf="Never">
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| 3839 |
vikas |
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</Level>
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</Hierarchy>
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</Dimension>
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<Measure name="Response Hours" column="response_hours" datatype="Integer" aggregator="avg" visible="true">
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</Measure>
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| 4030 |
vikas |
51 |
<Measure name="Days to Close" column="ticket_close_days" datatype="Integer" aggregator="avg" visible="true">
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</Measure>
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<Measure name="Reopen Count" column="reopen_count" datatype="Numeric" aggregator="sum" visible="true">
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</Measure>
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| 3839 |
vikas |
55 |
</Cube>
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</Schema>
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