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3747 vikas 1 
<?xml version="1.0" encoding="UTF-8"?>
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<transformation>
3 
  <info>
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    <name>crmLoader</name>
5 
    <description/>
6 
    <extended_description/>
7 
    <trans_version/>
8 
    <trans_type>Normal</trans_type>
9 
    <trans_status>0</trans_status>
10 
    <directory>&#47;</directory>
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    <parameters>
12 
    </parameters>
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    <log>
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<trans-log-table><connection/>
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<schema/>
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<table/>
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<size_limit_lines/>
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<interval/>
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<timeout_days/>
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<field><id>ID_BATCH</id><enabled>Y</enabled><name>ID_BATCH</name></field><field><id>CHANNEL_ID</id><enabled>N</enabled><name>CHANNEL_ID</name></field><field><id>TRANSNAME</id><enabled>Y</enabled><name>TRANSNAME</name></field><field><id>STATUS</id><enabled>Y</enabled><name>STATUS</name></field><field><id>LINES_READ</id><enabled>Y</enabled><name>LINES_READ</name><subject/></field><field><id>LINES_WRITTEN</id><enabled>Y</enabled><name>LINES_WRITTEN</name><subject/></field><field><id>LINES_UPDATED</id><enabled>Y</enabled><name>LINES_UPDATED</name><subject/></field><field><id>LINES_INPUT</id><enabled>Y</enabled><name>LINES_INPUT</name><subject/></field><field><id>LINES_OUTPUT</id><enabled>Y</enabled><name>LINES_OUTPUT</name><subject/></field><field><id>LINES_REJECTED</id><enabled>N</enabled><name>LINES_REJECTED</name><subject/></field><field><id>ERRORS</id><enabled>Y</enabled><name>ERRORS</name></field><field><id>STARTDATE</id><enabled>Y</enabled><name>STARTDATE</name></field><field><id>ENDDATE</id><enabled>Y</enabled><name>ENDDATE</name></field><field><id>LOGDATE</id><enabled>Y</enabled><name>LOGDATE</name></field><field><id>DEPDATE</id><enabled>Y</enabled><name>DEPDATE</name></field><field><id>REPLAYDATE</id><enabled>Y</enabled><name>REPLAYDATE</name></field><field><id>LOG_FIELD</id><enabled>N</enabled><name>LOG_FIELD</name></field></trans-log-table>
21 
<perf-log-table><connection/>
22 
<schema/>
23 
<table/>
24 
<interval/>
25 
<timeout_days/>
26 
<field><id>ID_BATCH</id><enabled>Y</enabled><name>ID_BATCH</name></field><field><id>SEQ_NR</id><enabled>Y</enabled><name>SEQ_NR</name></field><field><id>LOGDATE</id><enabled>Y</enabled><name>LOGDATE</name></field><field><id>TRANSNAME</id><enabled>Y</enabled><name>TRANSNAME</name></field><field><id>STEPNAME</id><enabled>Y</enabled><name>STEPNAME</name></field><field><id>STEP_COPY</id><enabled>Y</enabled><name>STEP_COPY</name></field><field><id>LINES_READ</id><enabled>Y</enabled><name>LINES_READ</name></field><field><id>LINES_WRITTEN</id><enabled>Y</enabled><name>LINES_WRITTEN</name></field><field><id>LINES_UPDATED</id><enabled>Y</enabled><name>LINES_UPDATED</name></field><field><id>LINES_INPUT</id><enabled>Y</enabled><name>LINES_INPUT</name></field><field><id>LINES_OUTPUT</id><enabled>Y</enabled><name>LINES_OUTPUT</name></field><field><id>LINES_REJECTED</id><enabled>Y</enabled><name>LINES_REJECTED</name></field><field><id>ERRORS</id><enabled>Y</enabled><name>ERRORS</name></field><field><id>INPUT_BUFFER_ROWS</id><enabled>Y</enabled><name>INPUT_BUFFER_ROWS</name></field><field><id>OUTPUT_BUFFER_ROWS</id><enabled>Y</enabled><name>OUTPUT_BUFFER_ROWS</name></field></perf-log-table>
27 
<channel-log-table><connection/>
28 
<schema/>
29 
<table/>
30 
<timeout_days/>
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<field><id>ID_BATCH</id><enabled>Y</enabled><name>ID_BATCH</name></field><field><id>CHANNEL_ID</id><enabled>Y</enabled><name>CHANNEL_ID</name></field><field><id>LOG_DATE</id><enabled>Y</enabled><name>LOG_DATE</name></field><field><id>LOGGING_OBJECT_TYPE</id><enabled>Y</enabled><name>LOGGING_OBJECT_TYPE</name></field><field><id>OBJECT_NAME</id><enabled>Y</enabled><name>OBJECT_NAME</name></field><field><id>OBJECT_COPY</id><enabled>Y</enabled><name>OBJECT_COPY</name></field><field><id>REPOSITORY_DIRECTORY</id><enabled>Y</enabled><name>REPOSITORY_DIRECTORY</name></field><field><id>FILENAME</id><enabled>Y</enabled><name>FILENAME</name></field><field><id>OBJECT_ID</id><enabled>Y</enabled><name>OBJECT_ID</name></field><field><id>OBJECT_REVISION</id><enabled>Y</enabled><name>OBJECT_REVISION</name></field><field><id>PARENT_CHANNEL_ID</id><enabled>Y</enabled><name>PARENT_CHANNEL_ID</name></field><field><id>ROOT_CHANNEL_ID</id><enabled>Y</enabled><name>ROOT_CHANNEL_ID</name></field></channel-log-table>
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<step-log-table><connection/>
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<schema/>
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<table/>
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<timeout_days/>
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<field><id>ID_BATCH</id><enabled>Y</enabled><name>ID_BATCH</name></field><field><id>CHANNEL_ID</id><enabled>Y</enabled><name>CHANNEL_ID</name></field><field><id>LOG_DATE</id><enabled>Y</enabled><name>LOG_DATE</name></field><field><id>TRANSNAME</id><enabled>Y</enabled><name>TRANSNAME</name></field><field><id>STEPNAME</id><enabled>Y</enabled><name>STEPNAME</name></field><field><id>STEP_COPY</id><enabled>Y</enabled><name>STEP_COPY</name></field><field><id>LINES_READ</id><enabled>Y</enabled><name>LINES_READ</name></field><field><id>LINES_WRITTEN</id><enabled>Y</enabled><name>LINES_WRITTEN</name></field><field><id>LINES_UPDATED</id><enabled>Y</enabled><name>LINES_UPDATED</name></field><field><id>LINES_INPUT</id><enabled>Y</enabled><name>LINES_INPUT</name></field><field><id>LINES_OUTPUT</id><enabled>Y</enabled><name>LINES_OUTPUT</name></field><field><id>LINES_REJECTED</id><enabled>Y</enabled><name>LINES_REJECTED</name></field><field><id>ERRORS</id><enabled>Y</enabled><name>ERRORS</name></field><field><id>LOG_FIELD</id><enabled>N</enabled><name>LOG_FIELD</name></field></step-log-table>
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    </log>
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    <maxdate>
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      <connection/>
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      <table/>
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      <field/>
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      <offset>0.0</offset>
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      <maxdiff>0.0</maxdiff>
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    </maxdate>
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    <size_rowset>10000</size_rowset>
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    <sleep_time_empty>50</sleep_time_empty>
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    <sleep_time_full>50</sleep_time_full>
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    <unique_connections>N</unique_connections>
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    <feedback_shown>Y</feedback_shown>
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    <feedback_size>50000</feedback_size>
51 
    <using_thread_priorities>Y</using_thread_priorities>
52 
    <shared_objects_file/>
53 
    <capture_step_performance>N</capture_step_performance>
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    <step_performance_capturing_delay>1000</step_performance_capturing_delay>
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    <step_performance_capturing_size_limit/>
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    <dependencies>
57 
    </dependencies>
58 
    <partitionschemas>
59 
    </partitionschemas>
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    <slaveservers>
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    </slaveservers>
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    <clusterschemas>
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    </clusterschemas>
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  <created_user/>
65 
  <created_date>2011&#47;07&#47;04 19:09:34.486</created_date>
66 
  <modified_user>-</modified_user>
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  <modified_date>2011&#47;06&#47;23 16:22:03.072</modified_date>
68 
  </info>
69 
  <notepads>
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  </notepads>
71 
  <connection>
72 
    <name>crmDC_local</name>
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    <server>localhost</server>
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    <type>MYSQL</type>
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    <access>Native</access>
76 
    <database>crm</database>
77 
    <port>3306</port>
78 
    <username>root</username>
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    <password>Encrypted 2be98afc86aa7f2e4b811a1608cc2fd8a</password>
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    <servername/>
81 
    <data_tablespace/>
82 
    <index_tablespace/>
83 
    <attributes>
84 
      <attribute><code>EXTRA_OPTION_MYSQL.defaultFetchSize</code><attribute>500</attribute></attribute>
85 
      <attribute><code>EXTRA_OPTION_MYSQL.useCursorFetch</code><attribute>true</attribute></attribute>
86 
      <attribute><code>FORCE_IDENTIFIERS_TO_LOWERCASE</code><attribute>N</attribute></attribute>
87 
      <attribute><code>FORCE_IDENTIFIERS_TO_UPPERCASE</code><attribute>N</attribute></attribute>
88 
      <attribute><code>IS_CLUSTERED</code><attribute>N</attribute></attribute>
89 
      <attribute><code>PORT_NUMBER</code><attribute>3306</attribute></attribute>
90 
      <attribute><code>QUOTE_ALL_FIELDS</code><attribute>N</attribute></attribute>
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      <attribute><code>STREAM_RESULTS</code><attribute>Y</attribute></attribute>
92 
      <attribute><code>SUPPORTS_BOOLEAN_DATA_TYPE</code><attribute>N</attribute></attribute>
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      <attribute><code>USE_POOLING</code><attribute>N</attribute></attribute>
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    </attributes>
95 
  </connection>
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  <connection>
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    <name>crmDC_Prod</name>
4044 vikas 98 
    <server>192.168.191.71</server>
3747 vikas 99 
    <type>MYSQL</type>
100 
    <access>Native</access>
101 
    <database>crm</database>
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    <port>3306</port>
103 
    <username>pentaho</username>
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    <password>Encrypted 2be98afc86aa7f2e4cb79ac798cc2fd8a</password>
105 
    <servername/>
106 
    <data_tablespace/>
107 
    <index_tablespace/>
108 
    <attributes>
109 
      <attribute><code>EXTRA_OPTION_MYSQL.defaultFetchSize</code><attribute>500</attribute></attribute>
110 
      <attribute><code>EXTRA_OPTION_MYSQL.useCursorFetch</code><attribute>true</attribute></attribute>
111 
      <attribute><code>FORCE_IDENTIFIERS_TO_LOWERCASE</code><attribute>N</attribute></attribute>
112 
      <attribute><code>FORCE_IDENTIFIERS_TO_UPPERCASE</code><attribute>N</attribute></attribute>
113 
      <attribute><code>IS_CLUSTERED</code><attribute>N</attribute></attribute>
114 
      <attribute><code>PORT_NUMBER</code><attribute>3306</attribute></attribute>
115 
      <attribute><code>QUOTE_ALL_FIELDS</code><attribute>N</attribute></attribute>
116 
      <attribute><code>STREAM_RESULTS</code><attribute>Y</attribute></attribute>
117 
      <attribute><code>SUPPORTS_BOOLEAN_DATA_TYPE</code><attribute>N</attribute></attribute>
118 
      <attribute><code>USE_POOLING</code><attribute>N</attribute></attribute>
119 
    </attributes>
120 
  </connection>
121 
  <connection>
122 
    <name>salesDC</name>
123 
    <server>localhost</server>
124 
    <type>MYSQL</type>
125 
    <access>Native</access>
126 
    <database>sales</database>
127 
    <port>3306</port>
128 
    <username>root</username>
129 
    <password>Encrypted 2be98afc86aa7f2e4b811a1608cc2fd8a</password>
130 
    <servername/>
131 
    <data_tablespace/>
132 
    <index_tablespace/>
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    <attributes>
134 
      <attribute><code>EXTRA_OPTION_MYSQL.defaultFetchSize</code><attribute>500</attribute></attribute>
135 
      <attribute><code>EXTRA_OPTION_MYSQL.useCursorFetch</code><attribute>true</attribute></attribute>
136 
      <attribute><code>FORCE_IDENTIFIERS_TO_LOWERCASE</code><attribute>N</attribute></attribute>
137 
      <attribute><code>FORCE_IDENTIFIERS_TO_UPPERCASE</code><attribute>N</attribute></attribute>
138 
      <attribute><code>IS_CLUSTERED</code><attribute>N</attribute></attribute>
139 
      <attribute><code>PORT_NUMBER</code><attribute>3306</attribute></attribute>
140 
      <attribute><code>QUOTE_ALL_FIELDS</code><attribute>N</attribute></attribute>
141 
      <attribute><code>STREAM_RESULTS</code><attribute>Y</attribute></attribute>
142 
      <attribute><code>SUPPORTS_BOOLEAN_DATA_TYPE</code><attribute>N</attribute></attribute>
143 
      <attribute><code>USE_POOLING</code><attribute>N</attribute></attribute>
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    </attributes>
145 
  </connection>
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  <order>
147 
  <hop> <from>crm</from><to>crm_Mapping</to><enabled>Y</enabled> </hop>  <hop> <from>crm_Mapping</from><to>crm_DW</to><enabled>Y</enabled> </hop>  </order>
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  <step>
149 
    <name>crm</name>
150 
    <type>TableInput</type>
151 
    <description/>
152 
    <distribute>Y</distribute>
153 
    <copies>1</copies>
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         <partitioning>
155 
           <method>none</method>
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           <schema_name/>
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           </partitioning>
158 
    <connection>crmDC_Prod</connection>
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    <sql>select datediff(rec.creationTimestamp, &apos;20101231&apos;) as date_id, ag.name, rec.ticketId, IFNULL(res.ticketStatus, rec.ticketStatus) status, IFNULL(res.ticketPriority, rec.ticketPriority) priority, rec.ticketCategory category,
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hour(timediff(IFNULL(res.creationTimestamp, now()), rec.creationTimestamp)) response_hours,
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datediff(IFNULL(t.closeDate, now()), t.openDate) ticket_close_days,
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reopen.count reopen_count
3747 vikas 163 
from activity rec
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left join activity res on (res.ticketId = rec.ticketId and (res.type = &apos;SEND_EMAIL_TO_CUSTOMER&apos; or res.type = &apos;CALLED_CUSTOMER&apos; or res.type = &apos;ESCALATE_TICKET&apos;) and res.creationTimestamp &gt; rec.creationTimestamp)
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inner join agent ag on (ag.id = res.creatorId)
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inner join ticket t on (t.id = rec.ticketId)
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left join (select a.ticketId, count(*) count from activity a, activity p where a.ticketStatus = &apos;REOPEN&apos; and p.id in (select max(i.id) from activity i where i.ticketId = a.ticketId and i.id &lt; a.id)  and p.ticketStatus != &apos;REOPEN&apos; and p.ticketId = a.ticketId group by a.ticketId) reopen on (reopen.ticketId = rec.ticketId)
168 
where (res.type = &apos;SEND_EMAIL_TO_CUSTOMER&apos; or res.type = &apos;CALLED_CUSTOMER&apos; or res.type = &apos;ESCALATE_TICKET&apos; or res.type is null)
169 
and (rec.type = &apos;RECEIVED_EMAIL_FROM_CUSTOMER&apos; or rec.type = &apos;RECEIVED_CALL_FROM_CUSTOMER&apos; )
170 
and (res.creationTimestamp = (select min(a.creationTimestamp) from activity a where a.ticketId = rec.ticketId and a.creationTimestamp &gt; rec.creationTimestamp and (a.type = &apos;SEND_EMAIL_TO_CUSTOMER&apos; or a.type = &apos;CALLED_CUSTOMER&apos; or a.type = &apos;ESCALATE_TICKET&apos;)) or res.creationTimestamp is null);</sql>
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    <limit>0</limit>
172 
    <lookup/>
173 
    <execute_each_row>N</execute_each_row>
174 
    <variables_active>N</variables_active>
175 
    <lazy_conversion_active>N</lazy_conversion_active>
176 
     <cluster_schema/>
177 
 <remotesteps>   <input>   </input>   <output>   </output> </remotesteps>    <GUI>
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      <xloc>146</xloc>
179 
      <yloc>167</yloc>
3747 vikas 180 
      <draw>Y</draw>
181 
      </GUI>
182 
    </step>
183 
 
184 
  <step>
185 
    <name>crm_DW</name>
186 
    <type>TableOutput</type>
187 
    <description/>
188 
    <distribute>Y</distribute>
189 
    <copies>1</copies>
190 
         <partitioning>
191 
           <method>none</method>
192 
           <schema_name/>
193 
           </partitioning>
194 
    <connection>salesDC</connection>
195 
    <schema/>
196 
    <table>crm</table>
197 
    <commit>1000</commit>
198 
    <truncate>Y</truncate>
199 
    <ignore_errors>N</ignore_errors>
200 
    <use_batch>Y</use_batch>
201 
    <specify_fields>N</specify_fields>
202 
    <partitioning_enabled>N</partitioning_enabled>
203 
    <partitioning_field/>
204 
    <partitioning_daily>N</partitioning_daily>
205 
    <partitioning_monthly>Y</partitioning_monthly>
206 
    <tablename_in_field>N</tablename_in_field>
207 
    <tablename_field/>
208 
    <tablename_in_table>Y</tablename_in_table>
209 
    <return_keys>N</return_keys>
210 
    <return_field/>
211 
    <fields>
212 
        <field>
213 
          <column_name>id</column_name>
214 
          <stream_name>id</stream_name>
215 
        </field>
216 
        <field>
217 
          <column_name>product_group</column_name>
218 
          <stream_name>product_group</stream_name>
219 
        </field>
220 
        <field>
221 
          <column_name>brand</column_name>
222 
          <stream_name>brand</stream_name>
223 
        </field>
224 
        <field>
225 
          <column_name>model_number</column_name>
226 
          <stream_name>model_number</stream_name>
227 
        </field>
228 
        <field>
229 
          <column_name>model_name</column_name>
230 
          <stream_name>model_name</stream_name>
231 
        </field>
232 
        <field>
233 
          <column_name>color</column_name>
234 
          <stream_name>color</stream_name>
235 
        </field>
236 
        <field>
237 
          <column_name>category</column_name>
238 
          <stream_name>category</stream_name>
239 
        </field>
240 
    </fields>
241 
     <cluster_schema/>
242 
 <remotesteps>   <input>   </input>   <output>   </output> </remotesteps>    <GUI>
243 
      <xloc>435</xloc>
244 
      <yloc>166</yloc>
245 
      <draw>Y</draw>
246 
      </GUI>
247 
    </step>
248 
 
249 
  <step>
250 
    <name>crm_Mapping</name>
251 
    <type>SelectValues</type>
252 
    <description/>
253 
    <distribute>Y</distribute>
254 
    <copies>1</copies>
255 
         <partitioning>
256 
           <method>none</method>
257 
           <schema_name/>
258 
           </partitioning>
259 
    <fields>      <field>        <name>date_id</name>
4030 vikas 260 
        <rename>date_id</rename>
3747 vikas 261 
        <length>-2</length>
262 
        <precision>-2</precision>
263 
      </field>      <field>        <name>name</name>
4030 vikas 264 
        <rename>name</rename>
3747 vikas 265 
        <length>-2</length>
266 
        <precision>-2</precision>
267 
      </field>      <field>        <name>ticketId</name>
4030 vikas 268 
        <rename>ticketId</rename>
3747 vikas 269 
        <length>-2</length>
270 
        <precision>-2</precision>
271 
      </field>      <field>        <name>status</name>
4030 vikas 272 
        <rename>status</rename>
3747 vikas 273 
        <length>-2</length>
274 
        <precision>-2</precision>
275 
      </field>      <field>        <name>priority</name>
4030 vikas 276 
        <rename>priority</rename>
3747 vikas 277 
        <length>-2</length>
278 
        <precision>-2</precision>
279 
      </field>      <field>        <name>category</name>
4030 vikas 280 
        <rename>category</rename>
3747 vikas 281 
        <length>-2</length>
282 
        <precision>-2</precision>
283 
      </field>      <field>        <name>response_hours</name>
4030 vikas 284 
        <rename>response_hours</rename>
3747 vikas 285 
        <length>-2</length>
286 
        <precision>-2</precision>
4030 vikas 287 
      </field>      <field>        <name>ticket_close_days</name>
288 
        <rename>ticket_close_days</rename>
289 
        <length>-2</length>
290 
        <precision>-2</precision>
291 
      </field>      <field>        <name>reopen_count</name>
292 
        <rename>reopen_count</rename>
293 
        <length>-2</length>
294 
        <precision>-2</precision>
3747 vikas 295 
      </field>        <select_unspecified>N</select_unspecified>
296 
    </fields>     <cluster_schema/>
297 
 <remotesteps>   <input>   </input>   <output>   </output> </remotesteps>    <GUI>
298 
      <xloc>303</xloc>
299 
      <yloc>167</yloc>
300 
      <draw>Y</draw>
301 
      </GUI>
302 
    </step>
303 
 
304 
  <step_error_handling>
305 
  </step_error_handling>
306 
   <slave-step-copy-partition-distribution>
307 
</slave-step-copy-partition-distribution>
308 
   <slave_transformation>N</slave_transformation>
309 
</transformation>