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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html xmlns="http://www.w3.org/1999/xhtml">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
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<meta name="msvalidate.01" content="A9BB200170442859BD6DF681353ACD78" />
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<title>"Mobile / DTH Recharge Online - Frequently asked quesitons"</title>
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#include ( "templates/commoncssfiles.vm" )
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<link rel="stylesheet" href="/css/home.css" type="text/css" />
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<link href="https://plus.google.com/108546508648658526684" rel="publisher" />
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<script language="javascript" type="text/javascript" src="/js/ga-invoker.js"></script>
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<style>
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label.error{
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color:red;
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float:left;
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font-size:12px;
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padding: 2px 0;
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width:500px;
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</style>
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</head>
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<body>
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<noscript>
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<p id="noScript">Please enable <em>Javascript</em> for this Website to function correctly!</p>
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</noscript>
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$action.getHeaderSnippet()
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<!-- Main -->
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<div id="main">
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<div class="main-content">
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<div class="main-top"></div>
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<div class="main-left left">
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<div class="main-left-banner">
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<script type='text/javascript'><!--//<![CDATA[
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var m3_u = (location.protocol=='https:'?'https://open.saholic.com/openx/www/delivery/ajs.php':'http://open.saholic.com/openx/www/delivery/ajs.php');
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var m3_r = Math.floor(Math.random()*99999999999);
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if (!document.MAX_used) document.MAX_used = ',';
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document.write ("<scr"+"ipt type='text/javascript' src='"+m3_u);
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document.write ("?zoneid=1");
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document.write ('&cb=' + m3_r);
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if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used);
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document.write (document.charset ? '&charset='+document.charset : (document.characterSet ? '&charset='+document.characterSet : ''));
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document.write ("&loc=" + escape(window.location));
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if (document.referrer) document.write ("&referer=" + escape(document.referrer));
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if (document.context) document.write ("&context=" + escape(document.context));
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if (document.mmm_fo) document.write ("&mmm_fo=1");
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document.write ("'><\/scr"+"ipt>");
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//]]>--></script><noscript><a href='http://open.saholic.com/openx/www/delivery/ck.php?n=a592d2cd&cb=INSERT_RANDOM_NUMBER_HERE' target='_blank'><img src='http://open.saholic.com/openx/www/delivery/avw.php?zoneid=1&cb=INSERT_RANDOM_NUMBER_HERE&n=a592d2cd' border='0' alt='' /></a></noscript>
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</div>
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<div class="recharge-faq-container">
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<div id='faq' style='padding:12px;'>
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<h2>Recharge HelpDesk</h2>
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<br><span class='faq-question'>Q1) What happens if my recharge fails ?</span>
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<br>
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Ans) Your payment is safe with us. The entire Amount is refunded to your Recharge wallet , you can retry a recharge immediately or later. (See Q3 )
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<br>
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<img src='/images/rechargeFaq1.jpeg' style="border: solid 1px;margin: 12px 22px;">
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<br><br><span class='faq-question'>Q2) What is the Recharge wallet ?</span>
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<br>
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Ans) Recharge wallet is a convenient location to store your money. You can use it any time to do recharges. (See Q3)
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<br>
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<br><br><span class='faq-question'>Q3) How to use the Recharge wallet ?</span>
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<br>
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Ans) i) First login to your account using the email id used during initial recharge and the password emailed to you.<br>
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ii) Next, go to the <a href='/recharge'> recharge page</a>, and fill out details of recharge required and press confirm.<br>
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iii)You need not pay again, we will do the rechage from your wallet. Remaining money in your wallet (If any) is also indicated.<br>
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<img src='/images/rechargeFaq2.png' style="border: solid 1px;margin: 12px 32px;">
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<br><br><span class='faq-question'>Q4) I have entered an incorrect email id and my recharge has failed.</span><br>
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Ans) Please <a href='/contact-us'>contact us</a>.<br>
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<br><span class='faq-question'>Q5) I did not receive my password or I can not login.</span><br>
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Ans) You can use the <a href='/forgot-password'>Forgot Password</a> option on login page to retrieve a new password. You can change it afterwards.
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If you still face problems then please <a href='/contact-us'>contact us</a>.<br>
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<br><span class='faq-question'>Q6) Can I use the recharge wallet to purchase other items on the site ?</span><br>
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Ans) You can use the wallet to perform recharges only.<br>
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<br><span class='faq-question'>Q7) What happens if payment fails.</span><br>
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Ans) In case of payment failure you are not charged anything. Status: Payment failed is shown and you can retry paying again.<br>
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<br><span class='faq-question'>Q8) My Question is not answered here. </span><br>
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Ans) Please <a href='/contact-us'>contact us</a>.<br>
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<br><span id='TandC' class='faq-question'>Q9) What are the valid recharge amounts ?</span><br>
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Ans) Valid recharge amounts for Talk time, Data and Special recharges vary by Operator and Region. Please note these are collected time to time on a best effort basis from each Operator's website.<br>Check with your operator in case of any confusion. Operator's decision in this regards will be final.<br>
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</div>
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</div>
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</div>
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<div class="widgets right">
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<div id="banner-side" style="margin-left: 10px; float: right;">
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<img src="/images/banner-side.jpg" usemap="#popup">
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<map name="popup">
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<area shape="rect" coords="0,90,255,146" id="otg_know_more" href="#">
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<area shape="rect" coords="0,144,255,215" id="pickupstoreInfo" href="#">
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<area shape="rect" coords="0,213,255,284" class="emiInfo" href="#">
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<area shape="rect" coords="0,280,255,346" class="insuranceInfo" href="#">
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</map>
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</div>
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</div>
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</div>
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</div>
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#include("templates/footer.vm")
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#include ( "templates/commonjsfiles.vm" )
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<script language="javascript" type="text/javascript" src="/js/recharge.js"></script>
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</body>
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</html>
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