Subversion Repositories SmartDukaan

package in.shop2020.serving.controllers;

import in.shop2020.crm.Activity;

import in.shop2020.crm.ActivityType;

import in.shop2020.crm.CRMService.Client;

import in.shop2020.crm.Ticket;

import in.shop2020.crm.TicketCategory;

import in.shop2020.crm.TicketPriority;

import in.shop2020.crm.TicketStatus;

import in.shop2020.model.v1.order.LineItem;

import in.shop2020.model.v1.order.Order;

import in.shop2020.model.v1.order.TransactionServiceException;

import in.shop2020.model.v1.user.User;

import in.shop2020.model.v1.user.UserCommunicationException;

import in.shop2020.model.v1.user.UserCommunicationType;

import in.shop2020.model.v1.user.UserContextException;

import in.shop2020.model.v1.user.UserContextService;

import in.shop2020.serving.utils.UserMessage;

import in.shop2020.thrift.clients.CRMClient;

import in.shop2020.thrift.clients.TransactionClient;

import in.shop2020.thrift.clients.UserClient;

import java.io.IOException;

import java.util.ArrayList;

import java.util.Date;

import java.util.List;

import org.apache.log4j.Logger;

import org.apache.thrift.TException;

import org.apache.thrift.transport.TTransportException;

/**

 * @author Varun Gupta

 */

@SuppressWarnings("serial")

public class ContactUsController extends BaseController {

    private static final long     ADMIN_AGENT_ID = 1;

    private static final long	  DEF_ASSIGNEE_FOR_ORDER_CANCEL = 4;

    private String                id;

    private static Logger         log        = Logger.getLogger(Class.class);

    private UserCommunicationType formType   = null;

    List<Order>                   orders     = null;

    List<LineItem>                products   = null;

    List<Long>                    order_ids  = null;

    public ContactUsController() {

        super();

    }

    // GET /Show Form

    public String index() {

        try {

            TransactionClient transactionServiceClient = new TransactionClient();

            in.shop2020.model.v1.order.TransactionService.Client orderClient = transactionServiceClient

                    .getClient();

            orders = orderClient.getOrdersForCustomer(userinfo.getUserId(), 0,

                    (new Date()).getTime(), null);

        } catch (Exception e) {

            log.error("Unable to get the orders for the user becauase of: ", e);

        }

        if (request.getParameter("type") != null) {

            String requestedFormType = request.getParameter("type").toString()

                    .trim();

            log.debug("Contact us requested for: " + requestedFormType);

            if (requestedFormType.equals("return")) {

                this.formType = UserCommunicationType.RETURN_FORM;

            } else if (requestedFormType.equals("cancel")) {

                this.formType = UserCommunicationType.ORDER_CANCELLATION;

            } else if (requestedFormType.equals("delivery")) {

                this.formType = UserCommunicationType.DELIVERY_PROBLEM;

            }

        }

        return "index";

    }

    public String show() throws SecurityException, IOException {

        try {

            TransactionClient transactionServiceClient = new TransactionClient();

            in.shop2020.model.v1.order.TransactionService.Client orderClient = transactionServiceClient

                    .getClient();

            if (id.equals("to_return")) {

                order_ids = orderClient.getReturnableOrdersForCustomer(

                        userinfo.getUserId(), 0);

            } else if (id.equals("to_cancel")) {

                order_ids = orderClient.getCancellableOrdersForCustomer(

                        userinfo.getUserId(), 0);

            } else if (id.equals("all_orders")) {

                orders = orderClient.getOrdersForCustomer(userinfo.getUserId(),

                        0, (new Date()).getTime(), null);

            } else {

                long orderId = Integer.parseInt(id);

                products = orderClient.getLineItemsForOrder(orderId);

            }

        } catch (NumberFormatException e) {

            log.error("Unable to get order id", e);

        } catch (Exception e) {

            log.error("Unable to get user order details: ", e);

        }

        return "ajax";

    }

    // POST /Save Communication

    public String create() {

        // Default communication type OTHER

        long communicationType = 8;

        long orderId = -1;

        try {

            boolean isUserLoggedIn = userinfo.isLoggedIn();

            long userId = isUserLoggedIn ? userinfo.getUserId() : 0;

            String email = request.getParameter("email");

            communicationType = Integer.parseInt(request

                    .getParameter("communication_type"));

            TicketCategory ticketCategory = TicketCategory.findByValue((int) communicationType);

            // Validating ticket category to avoid cases where someone tries to programmatically

            // send requests to us with invalid communication types

            if (ticketCategory != null) {

                if (request.getParameter("order_id") != null) {

                    orderId = Integer.parseInt(request.getParameter("order_id"));

                }

                String awb = request.getParameter("awb");

                String product = request.getParameter("product");

                String subject = request.getParameter("subject");

                String message = request.getParameter("message");

                UserContextService.Client userClient = (new UserClient()).getClient();

                if (userClient.saveUserCommunication(userId, email,

                        communicationType, orderId, awb, product, subject, message)) {

                    log.info("User Communication saved successfully!");

                }

                /*

                 * We need to change status for the given order to

                 * CANCELLATION_REQUEST_RECIEVED

                 */

                if(communicationType == 2) {

                    in.shop2020.model.v1.order.TransactionService.Client transactionClient = 

                        (new TransactionClient()).getClient();

                    transactionClient.markOrderCancellationRequestReceived(orderId);

                }

                // We need to have tickets for all data communication!

                log.info("Creating ticket!");

                Client crmServiceClient = new CRMClient().getClient();

                Ticket ticket = new Ticket();

                ticket.setAirwayBillNo(awb);

                ticket.setProductName(product);

                ticket.setCategory(ticketCategory);

                ticket.setDescription("From: " + email + "\n\nSubject: " + subject + "\n\nBody: " + message);

                if(communicationType == 2) {

                    ticket.setAssigneeId(DEF_ASSIGNEE_FOR_ORDER_CANCEL);

                }

                if (orderId != -1) {

                    ticket.setOrderId(orderId);

                }

                ticket.setCreatorId(ADMIN_AGENT_ID);

                ticket.setPriority(TicketPriority.MEDIUM);

                ticket.setStatus(TicketStatus.OPEN);

                log.info("Creating activity!");

                Activity activity = new Activity();

                activity.setCreatorId(ADMIN_AGENT_ID);

                activity.setDescription("Ticket created");

                activity.setTicketCategory(ticket.getCategory());

                activity.setTicketDescription(ticket.getDescription());

                activity.setTicketPriority(ticket.getPriority());

                activity.setTicketStatus(ticket.getStatus());

                activity.setType(ActivityType.RECEIVED_EMAIL_FROM_CUSTOMER);

                if (isUserLoggedIn) {

                    activity.setCustomerId(userId);

                    ticket.setCustomerId(userId);

                } else {

                    User user = userClient.getUserByEmail(email);

                    if (user != null && user.getUserId() != -1) {

                        log.info("Found registered user for: " + email);

                        ticket.setCustomerId(user.getUserId());

                        activity.setCustomerId(user.getUserId());

                    } else {

                        log.info("Setting customer email id to: " + email);

                        ticket.setCustomerEmailId(email);

                    }

                }

                crmServiceClient.insertTicket(ticket, activity);                

            }

        } catch (NumberFormatException e) {

            log.error("Unable to get communication type or order id: ", e);

        } catch (TTransportException e) {

            log.error("Unable to initialize client: ", e);

        } catch (UserCommunicationException e) {

            log.error("Unable to get communication type or order id: ", e);

        } catch (TException e) {

            log.error("Thrift exception: ", e);

        } catch (UserContextException e) {

            log.error("Thrift exception: ", e);

        } catch (TransactionServiceException e) {

            log.error("Unable to mark cancellation request recieved", e);

        }

        return "success";

    }

    public String getId() {

        return this.id;

    }

    /**

     * @param id

     */

    public void setId(String id) {

        this.id = id;

    }

    public UserCommunicationType getFormType() {

        return this.formType;

    }

    public String getSuccessMsg() {

        return UserMessage.USER_COMMUNICATION_SUCCESS;

    }

    private String getOrderIdSelector(List<Long> order_ids) {

        StringBuilder html = new StringBuilder();

        if (order_ids == null || order_ids.size() == 0) {

            html.append("<option value='-1'>No Orders Found</option>");

        } else {

            html.append("<option value='-1'>Select Order ID</option>");

            for (long order_id : order_ids) {

                html.append("<option value='" + order_id + "'>" + order_id

                        + "</option>");

            }

        }

        return html.toString();

    }

    public String getProductsForOrder() {

        StringBuilder html = new StringBuilder();

        if (products == null || products.size() == 0) {

            html.append("<option value='-1'>No Products Found</option>");

        } else {

            for (LineItem product : products) {

                html.append("<option value='" + product.getId() + "'>");

                if (product.getBrand() != null)

                    html.append(product.getBrand() + " ");

                if (product.getModel_name() != null)

                    html.append(product.getModel_name() + " ");

                if (product.getModel_number() != null)

                    html.append(product.getModel_number());

                html.append("</option>");

            }

        }

        return html.toString();

    }

    public String getIdsOfAllOrders() {

        List<Long> order_ids = new ArrayList<Long>();

        for (Order order : this.orders) {

            order_ids.add(order.getId());

        }

        return getOrderIdSelector(order_ids);

    }

    public String getIdsOfReturnableOrders() {

        return getOrderIdSelector(this.order_ids);

    }

    public String getIdsOfCancellableOrders() {

        return getOrderIdSelector(this.order_ids);

    }

}