Subversion Repositories SmartDukaan

#!/usr/bin/python

'''

It processes the following orders:

 1. Orders in DOA_PICKUP_CONFIRMED status : get details of orders that 

     were in DOA_PICKUP_CONFIRMED status from database and 

     calls BlueDart api to know whether they are picked up by BlueDart

     and changes the status to DOA_RETURN_IN_TRANSIT if it is done.

 2. Orders in RET_PICKUP_CONFIRMED status : get details of orders that 

     were in RET_PICKUP_CONFIRMED status from database and 

     calls BlueDart api to know whether they are picked up by BlueDart

     and changes the status to RET_RETURN_IN_TRANSIT if it is done.

 3. Orders in SHIPPED_FROM_WH status: get details of orders that

     were in SHIPPED_FROM_WH status from database and 

     calls BlueDart api to know whether they are picked up by BlueDart

     and changes the status to SHIPPED_TO_LOGST if it is done.

 4. Orders in SHIPPED_TO_LOGST status: get details of orders that

     were in SHIPPED_TO_LOGST status from database and 

     calls BlueDart api to know their status and changes the status accordingly.

It sends out a Pickup mismatch report, Return orders Pickup Mismatch report, Doa Pickup mismatch report,

Undelivered orders report and Returned Orders report to cnc.center@shop2020.in

@author: Manish Sharma

'''

from shop2020.clients.CRMClient import CRMClient

from shop2020.clients.LogisticsClient import LogisticsClient

from shop2020.clients.TransactionClient import TransactionClient

from shop2020.model.v1.order.script.LogisticUtils import \

    create_crm_tickets_for_delivey_attempted_orders

from shop2020.thriftpy.crm.ttypes import SearchFilter, TicketCategory, Activity, \

    TicketPriority, TicketStatus, ActivityType

from shop2020.thriftpy.model.v1.order.ttypes import TransactionServiceException, \

    OrderStatus

from shop2020.utils.EmailAttachmentSender import get_attachment_part, mail

from shop2020.utils.Utils import to_py_date

import csv

import optparse

import sys

import traceback

if __name__ == '__main__' and __package__ is None:

    import os

    sys.path.insert(0, os.getcwd())

defaultUndeliveredAsssigneeId = 65

dtrUndeliveredAsssigneeId = 33

from_user = 'cnc.center@shop2020.in'

from_pwd = '5h0p2o2o'

to = ['cnc.center@shop2020.in', "amit.sirohi@shop2020.in", "sandeep.sachdeva@shop2020.in", "sunil.kumar@shop2020.in", "rajveer.singh@shop2020.in"]

def process_dao_pickup_orders(provider):

    try:

        doas_tobe_picked_up = fetch_data(provider.id, [OrderStatus.DOA_PICKUP_CONFIRMED])

        doa_pickup_details = read_dao_return_pickup_orders(doas_tobe_picked_up)

        if doa_pickup_details:

            update_picked_doas(provider.id, doa_pickup_details)

    except:

        print "Some issue while processing the orders in DOA_PICKUP_CONFIRMED status"

        traceback.print_exc()

def process_pickup_records(provider):

    try:

        orders_tobe_picked_up = fetch_data(provider.id, [OrderStatus.SHIPPED_FROM_WH])

        pickup_details = read_pickup_orders(orders_tobe_picked_up)

        if pickup_details:

            update_picked_orders(provider.id, pickup_details)

    except:

        print "Some issue while processing the orders in SHIPPED_FROM_WH status"

        traceback.print_exc()

def process_return_pickup_orders(provider):

    try:

        returns_tobe_picked_up = fetch_data(provider.id, [OrderStatus.RET_PICKUP_CONFIRMED])

        returns_pickup_details = read_dao_return_pickup_orders(returns_tobe_picked_up)

        if returns_pickup_details:

            update_picked_returns(provider.id, returns_pickup_details)

    except:

        print "Some issue while processing the orders in RET_PICKUP_CONFIRMED status"

        traceback.print_exc()

def process_local_connection_orders(provider):

    try:

        orders_tobe_local_connected = fetch_data(provider.id, [OrderStatus.SHIPPED_FROM_WH, OrderStatus.SHIPPED_TO_LOGST])

        local_connected_orders = read_local_connection_orders(orders_tobe_local_connected)

        if local_connected_orders:

            update_local_connected_orders(provider.id, local_connected_orders)

    except:

        print "Some issue while processing the orders for local connection status"

        traceback.print_exc()

def process_reached_destination_city_orders(provider):

    try:

        orders_tobe_reached_destination_city = fetch_data(provider.id, [OrderStatus.SHIPPED_FROM_WH, OrderStatus.SHIPPED_TO_LOGST, OrderStatus.SHIPPED_TO_DESTINATION_CITY])

        destination_city_reached_orders = read_reached_destination_orders(orders_tobe_reached_destination_city)

        if destination_city_reached_orders:

            update_destination_city_reached_orders(provider.id, destination_city_reached_orders)

    except:

        print "Some issue while processing the orders for Reached Destination City status"

        traceback.print_exc()

def process_first_delivery_attempt_orders(provider):

    try:

        orders_tobe_first_delivery_attempted = fetch_data(provider.id, [OrderStatus.SHIPPED_FROM_WH, OrderStatus.SHIPPED_TO_LOGST, OrderStatus.SHIPPED_TO_DESTINATION_CITY, OrderStatus.REACHED_DESTINATION_CITY])

        first_atdl_orders = read_first_delivery_attempt_orders(orders_tobe_first_delivery_attempted)

        if first_atdl_orders:

            update_first_atdl_orders(provider.id, first_atdl_orders)

    except:

        print "Some issue while processing the orders for First delivery attempt status"

        traceback.print_exc()

def process_delivery_report(provider):

    try:

        orders_tobe_delivered = fetch_data(provider.id, [OrderStatus.SHIPPED_FROM_WH, OrderStatus.SHIPPED_TO_LOGST, OrderStatus.SHIPPED_TO_DESTINATION_CITY, OrderStatus.REACHED_DESTINATION_CITY, OrderStatus.FIRST_DELIVERY_ATTEMPT_MADE, OrderStatus.RTO_IN_TRANSIT])

        delivered_orders, returned_orders, undelivered_orders = read_delivery_orders(orders_tobe_delivered)

        if delivered_orders:

            print "Marking delivery"

            update_delivered_orders(provider.id, delivered_orders)

        if returned_orders:

            update_returned_orders(provider.id, returned_orders)

        if undelivered_orders:

            update_reason_of_undelivered_orders(provider.id, undelivered_orders)

    except:

        print "Some issue while processing the orders for delivery status"

        traceback.print_exc()

def read_delivery_orders(orders_tobe_delivered):

    delivered_orders = {}

    returned_orders = {}

    undelivered_orders = {}

    order_list = []

    print "Orders to be delivered"

    for order in orders_tobe_delivered:

        print order.id

        order_list.append(order.id)

    print "========================="

    try:

        crmServiceClient = CRMClient().get_client()

        delivered_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "delivered_orders")                  

        returned_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "returned_orders")

        undelivered_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "undelivered_orders")

    except:

        print "Exception in getting tracking details from crm server"

        traceback.print_exc()

    print "Delivered Orders:"

    print delivered_orders

    print "Returned Orders:"

    print returned_orders

    print "Undelivered Orders"

    print undelivered_orders

    return delivered_orders, returned_orders, undelivered_orders

def read_first_delivery_attempt_orders(orders_tobe_first_delivery_attempted):

    first_atdl_orders = {}

    order_list = []

    for order in orders_tobe_first_delivery_attempted:

        order_list.append(order.id)

    try:

        crmServiceClient = CRMClient().get_client()

        first_atdl_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "first_delivery_attempted_orders")                  

    except:

        pass

    print "FIRST DELIVERY ATTEMPT MADE Orders"

    print first_atdl_orders

    return first_atdl_orders

def read_reached_destination_orders(orders_tobe_reached_destination_city):

    destination_city_reached_orders = {}

    order_list = []

    for order in orders_tobe_reached_destination_city:

        order_list.append(order.id)

    try:

        crmServiceClient = CRMClient().get_client()

        destination_city_reached_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "destination_city_reached_orders")                  

    except:

        pass

    print "Destination City Reached Orders"

    print destination_city_reached_orders

    return destination_city_reached_orders

def read_local_connection_orders(orders_tobe_local_connected):

    local_connected_orders = {}

    order_list = []

    for order in orders_tobe_local_connected:

        order_list.append(order.id)

    try:

        crmServiceClient = CRMClient().get_client()

        local_connected_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "local_connection_orders")                  

    except:

        pass

    print "Local Connected Orders"

    print local_connected_orders

    return local_connected_orders

def read_dao_return_pickup_orders(orders_tobe_picked_up):

    picked_up_orders = {}

    order_list = []

    for order in orders_tobe_picked_up:

        order_list.append(order.id)

    try:

        crmServiceClient = CRMClient().get_client()

        picked_up_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, "dao_return_pickup_orders")                  

    except:

        pass

    print "Picked up Orders:"

    print picked_up_orders

    return picked_up_orders

def read_pickup_orders(orders_tobe_picked_up):

    picked_up_orders = {}

    order_list = []

    for order in orders_tobe_picked_up:

        order_list.append(order.id)

    try:

        crmServiceClient = CRMClient().get_client()

        picked_up_orders = crmServiceClient.getFedexReconciliationDataMap(order_list, 'picked_up_orders')                  

    except:

        pass

    print "Picked up Orders:"

    print picked_up_orders

    return picked_up_orders

def update_reason_of_undelivered_orders(provider_id, undelivered_orders):

    txnClient = TransactionClient().get_client()

    try:

        txnClient.updateNonDeliveryReason(provider_id, undelivered_orders)

    except TransactionServiceException as tex:

        print tex.message

def update_returned_orders(provider_id, returned_orders):

    txnClient = TransactionClient().get_client()

    try:

        txnClient.markAsRTOrders(provider_id, returned_orders)

    except TransactionServiceException as tex:

        print tex.message

def update_delivered_orders(provider_id, delivered_orders):

    print "Marking delivery for ", delivered_orders

    txnClient = TransactionClient().get_client()

    try:

        txnClient.markOrdersAsDelivered(provider_id, delivered_orders)

    except TransactionServiceException as tex:

        print tex.message

def update_first_atdl_orders(provider_id, first_atdl_orders):

    txnClient = TransactionClient().get_client()

    try:

        txnClient.markOrdersAsFirstDeliveryAttempted(provider_id, first_atdl_orders)

    except TransactionServiceException as tex:

        print tex.message

def update_destination_city_reached_orders(provider_id, destination_city_reached_orders):

    txnClient = TransactionClient().get_client()

    try:

        txnClient.markOrdersAsDestinationCityReached(provider_id, destination_city_reached_orders)

    except TransactionServiceException as tex:

        print tex.message

def update_local_connected_orders(provider_id, local_connected_orders):

    txnClient = TransactionClient().get_client()

    try:

        txnClient.markOrdersAsLocalConnected(provider_id, local_connected_orders)

    except TransactionServiceException as tex:

        print tex.message

def update_picked_returns(provider_id, returns_pickup_details):

    txnClient = TransactionClient().get_client()

    try:

        txnClient.markReturnOrdersAsPickedUp(provider_id, returns_pickup_details)

    except TransactionServiceException as tex:

        print tex.message

def update_picked_doas(provider_id, doa_pickup_details):

    txnClient = TransactionClient().get_client()

    try:

        txnClient.markDoasAsPickedUp(provider_id, doa_pickup_details)

    except TransactionServiceException as tex:

        print tex.message

def update_picked_orders(provider_id, pickup_details):

    txnClient = TransactionClient().get_client()

    try:

        txnClient.markOrdersAsPickedUp(provider_id, pickup_details)

    except TransactionServiceException as tex:

        print tex.message

def fetch_data(provider_id, order_status_list):

    txnClient = TransactionClient().get_client()

    try:

        doas_tobe_picked_up = txnClient.getOrdersForProviderForStatus(provider_id, order_status_list)

        return doas_tobe_picked_up

    except TransactionServiceException as tex:

        print tex.message

def get_provider_by_name(provider_name):

    logistics_client = LogisticsClient().get_client()

    provider = None

    providers = logistics_client.getAllProviders()

    for p in providers:

        if p.name == provider_name:

            provider=p

            break

    if provider == None:

        sys.exit("Can't continue execution: No such provider")

    return provider

def auto_close_crm_tickets_created():

    try:

        ticket_created_orders = []

        tickets_map = {}

        crmServiceClient = CRMClient().get_client()

        searchFilter = SearchFilter()

        searchFilter.ticketCategory = TicketCategory.UNDELIVERED

        searchFilter.ticketAssigneeIds = [defaultUndeliveredAsssigneeId]

        searchFilter.ticketPriority = TicketPriority.HIGH

        searchFilter.ticketStatuses = [TicketStatus.OPEN]

        tickets = crmServiceClient.getTickets(searchFilter)

        print tickets

        for old_ticket in tickets:

            ticket_created_orders.append(old_ticket.orderId)

            tickets_map[old_ticket.orderId] = old_ticket

        print ticket_created_orders

        txnClient = TransactionClient().get_client()

        orders = txnClient.getOrderList(ticket_created_orders)

        for order in orders:

            if order.status not in [OrderStatus.FIRST_DELIVERY_ATTEMPT_MADE, OrderStatus.RTO_IN_TRANSIT]:

                old_ticket = tickets_map.get(order.id)

                old_ticket.status = TicketStatus.CLOSED

                activity = Activity()

                activity.creatorId = 1

                activity.ticketAssigneeId = old_ticket.assigneeId

                activity.type = ActivityType.OTHER

                activity.description = "Ticket Closed bcoz order status changed to:" + order.statusDescription

                activity.ticketCategory = old_ticket.category

                activity.ticketDescription = old_ticket.description

                activity.ticketPriority = old_ticket.priority

                activity.ticketStatus = old_ticket.status

                if old_ticket.customerId is None or old_ticket.customerId == -1:

                    activity.customerEmailId = old_ticket.customerEmailId

                    activity.customerMobileNumber = old_ticket.customerMobileNumber

                    activity.customerName = old_ticket.customerName

                else:

                    activity.customerId = old_ticket.customerId

                crmServiceClient.updateTicket(old_ticket, activity)

    except:

        print "Some issue while closing crm tickets for orders in DELIVERY_SUCCESS status"

        traceback.print_exc()

def generate_reports(provider):

    #get_doas_not_picked_up(provider)

    #get_returns_not_picked_up(provider)

    get_orders_not_picked_up(provider)

    get_orders_pending_local_connection(provider)

    get_returned_orders(provider)

    get_orders_not_delivered(provider)

def get_doas_not_picked_up(provider):

    txnClient = TransactionClient().get_client()

    try:

        doas_not_picked_up = txnClient.getDoasNotPickedUp(provider.id)

    except TransactionServiceException as tex:

        print tex.message

    try:

        if doas_not_picked_up:

            print "DOAs not Picked up:"

            print doas_not_picked_up

            mismatch_file = "/tmp/FedEx_DoaPickupMismatch.csv"

            print "Some of our DOA orders were not picked up. Printing report to:" + mismatch_file

            print_dao_return_pickup_mismatch_report(mismatch_file, doas_not_picked_up)

            pickup_mismatch_part = [get_attachment_part(mismatch_file)]

            mail(from_user, from_pwd, to,\

                 "DOA Pickup Mismatch for " + provider.name,\

                 "This is a system generated email.Please don't reply to it.",\

                 pickup_mismatch_part)

    except Exception:

        print "Some issue sending the DOA mismatch report"

        traceback.print_exc()

def get_returns_not_picked_up(provider):

    txnClient = TransactionClient().get_client()

    try:

        returns_not_picked_up = txnClient.getReturnOrdersNotPickedUp(provider.id)

    except TransactionServiceException as tex:

        print tex.message

    try:

        if returns_not_picked_up:

            print "Return Orders not Picked up:"

            print returns_not_picked_up

            mismatch_file = "/tmp/FedEx_ReturnsPickupMismatch.csv"

            print "Some of our Return orders were not picked up. Printing report to:" + mismatch_file

            print_dao_return_pickup_mismatch_report(mismatch_file, returns_not_picked_up)

            pickup_mismatch_part = [get_attachment_part(mismatch_file)]

            mail(from_user, from_pwd, to,\

                 "Return orders Pickup Mismatch for " + provider.name,\

                 "This is a system generated email.Please don't reply to it.",\

                 pickup_mismatch_part)

    except Exception:

        print "Some issue sending the Return orders mismatch report"

        traceback.print_exc()

def get_orders_not_picked_up(provider):

    txnClient = TransactionClient().get_client()

    try:

        orders_not_picked_up = txnClient.getOrdersNotPickedUp(provider.id)

    except TransactionServiceException as tex:

        print tex.message

    try:

        if orders_not_picked_up:

            print "Orders not Picked up:"

            print orders_not_picked_up

            mismatch_file = "/tmp/FedEx_PickupMismatch.csv"

            print "Some of our orders were not picked up. Printing report to:" + mismatch_file

            print_pickup_mismatch_report(mismatch_file, orders_not_picked_up)

            pickup_mismatch_part = [get_attachment_part(mismatch_file)]

            mail(from_user, from_pwd, to,\

                 "Order Pickup Mismatch for " + provider.name,\

                 "This is a system generated email.Please don't reply to it.",\

                 pickup_mismatch_part)

    except Exception:

        print "Some issue sending the pickup mismatch report"

        traceback.print_exc()

def get_orders_pending_local_connection(provider):

    txnClient = TransactionClient().get_client()

    try:

        orders_pending_local_connection = txnClient.getOrdersNotLocalConnected(provider.id)

    except TransactionServiceException as tex:

        print tex.message

    try:

        if orders_pending_local_connection:

            print "Local Connection Pending Orders:"

            print orders_pending_local_connection

            mismatch_file = "/tmp/FedEx_LocalConnectionPendingOrders.csv"

            print "Some of our Orders were not Shipped to Destination yet. Printing report to:" + mismatch_file

            print_undelivered_orders_report(mismatch_file, orders_pending_local_connection)

            pickup_mismatch_part = [get_attachment_part(mismatch_file)]

            mail(from_user, from_pwd, to,\

                 "Orders that are not Shipped to Destination yet for " + provider.name,\

                 "This is a system generated email.Please don't reply to it.",\

                 pickup_mismatch_part)

    except Exception:

        print "Some issue updating and sending the Local Connection orders report"

        traceback.print_exc()

def get_returned_orders(provider):

    txnClient = TransactionClient().get_client()

    try:

        returned_orders = txnClient.getRTOrders(provider.id)

    except TransactionServiceException as tex:

        print tex.message

    try:

        if returned_orders:

            print "Returned Orders:"

            print returned_orders

            returned_orders_file = "/tmp/Fedex_ReturnedOrders.csv"

            print "Some of our Orders were returned by logistics provider. Printing report to:" + returned_orders_file

            print_rto_orders_report(returned_orders_file, returned_orders)

            returned_orders_report = [get_attachment_part(returned_orders_file)]

            mail(from_user, from_pwd, to,\

                 "Returned Orders Report for " + provider.name,\

                 "This is a system generated email.Please don't reply to it.",\

                 returned_orders_report)

    except:

        print "Some issue sending the returned orders report"

        traceback.print_exc()

def get_orders_not_delivered(provider):

    txnClient = TransactionClient().get_client()

    try:

        orders_not_delivered = txnClient.getNonDeliveredOrdersbyCourier(provider.id)

    except TransactionServiceException as tex:

        print tex.message

    try:

        if orders_not_delivered:

            print "Undelivered Orders:"

            print orders_not_delivered

            mismatch_file = "/tmp/FedEx_UndeliveredOrders.csv"

            print "Some of our Orders were not delivered. Printing report to:" + mismatch_file

            print_undelivered_orders_report(mismatch_file, orders_not_delivered)

            pickup_mismatch_part = [get_attachment_part(mismatch_file)]

            mail(from_user, from_pwd, to,\

                 "Orders that are undelivered but picked up or shipped four days ago for " + provider.name,\

                 "This is a system generated email.Please don't reply to it.",\

                 pickup_mismatch_part)

    except Exception:

        print "Some issue updating and sending the undelivered orders report"

        traceback.print_exc()

def print_pickup_mismatch_report(filename, orders):

    writer = csv.writer(open(filename, "wb"), delimiter=',', quoting=csv.QUOTE_NONE)

    writer.writerow(['Order Id', 'AWB No', 'Shipping timestamp'])

    for order in orders:

        writer.writerow([order.id, order.airwaybill_no, to_py_date(order.shipping_timestamp)])

def print_dao_return_pickup_mismatch_report(filename, orders):

    writer = csv.writer(open(filename, "wb"), delimiter=',', quoting=csv.QUOTE_NONE)

    writer.writerow(['Order Id', 'Pickup Request No', 'Authorization timestamp'])

    for order in orders:

        writer.writerow([order.id, order.pickupRequestNo, to_py_date(order.doa_auth_timestamp)])

def print_rto_orders_report(filename, orders):

    writer = csv.writer(open(filename, "wb"), delimiter=',', quoting=csv.QUOTE_NONE)

    writer.writerow(['Order Id', 'AWB No', 'Return date', 'Reason'])

    for order in orders:

        statusDescription = ''

        if order.statusDescription is not None:

            statusDescription = order.statusDescription.replace(","," ")

        writer.writerow([order.id, order.airwaybill_no, to_py_date(order.delivery_timestamp), statusDescription])

def print_undelivered_orders_report(filename, orders):

    writer = csv.writer(open(filename, "wb"), delimiter=',', quoting=csv.QUOTE_NONE)

    writer.writerow(['Order Id', 'AWB No', 'Status', 'Status Description', 'Shipping timestamp', 'Pickup timestamp', 'Promised delivery date', 'Expected delivery date', 'OTG'])

    for order in orders:

        statusDescription = ''

        if order.statusDescription is not None:

            statusDescription = order.statusDescription.replace(","," ")

        writer.writerow([order.id, order.airwaybill_no, order.status, statusDescription, to_py_date(order.shipping_timestamp), to_py_date(order.pickup_timestamp), to_py_date(order.promised_delivery_time), to_py_date(order.expected_delivery_time), 'True'  if order.otg else 'False'])

def main():

    parser = optparse.OptionParser()

    parser.add_option("-p", "--pickup", dest="pickup_report",

                   action="store_true",

                   help="Run the pickup reconciliation")

    parser.add_option("-d", "--delivery", dest="delivery_report",

                   action="store_true",

                   help="Run the delivery reconciliation")

    parser.add_option("-r", "--reports", dest="gen_reports",

                   action="store_true",

                   help="Generate logistic reconciliation reports")

    parser.add_option("-a", "--all", dest="all_reports",

                   action="store_true",

                   help="Run all reconciliations")

    parser.add_option("-P", "--provider", dest="provider",

                   default="FedEx", type="string",

                   help="The PROVIDER this report is for",

                   metavar="PROVIDER")

    parser.set_defaults(pickup_report=False, delivery_report=False, gen_reports=False, all_reports=False)

    (options, args) = parser.parse_args()

    if len(args) != 0:

        parser.error("You've supplied extra arguments. Are you sure you want to run this program?")

    if options.all_reports:

        options.pickup_report = True

        options.delivery_report = True

    provider = get_provider_by_name(options.provider)

    if options.pickup_report:

        process_pickup_records(provider)

        #process_dao_pickup_orders(provider)

        #process_return_pickup_orders(provider)

    if options.delivery_report:

        process_local_connection_orders(provider)

        process_reached_destination_city_orders(provider)

        process_first_delivery_attempt_orders(provider)

        process_delivery_report(provider)

        create_crm_tickets_for_delivey_attempted_orders(provider)

        auto_close_crm_tickets_created()

    if options.gen_reports:

        generate_reports(provider)

if __name__ == '__main__':

    main()

    #-a -P FedEx-Surface

    #760683,146