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Rev Author Line No. Line
2749 vikas 1 
var orderTable;
2 
var cartTable;
3096 mandeep.dh 3 
 
3090 mandeep.dh 4 
function loadUserPane(domId, userId) {
3228 mandeep.dh 5 
    $.ajax({
6 
        type : "GET",
7 
        url : "/crm/user-info?userId=" + userId,
8 
        success : function(response) {
9 
            $('#' + domId).html(response);
10 
        }
11 
    });
2674 vikas 12 
}
13 
 
3228 mandeep.dh 14 
function loadOrderPane(domId, userId, orderId) {
15 
    $.ajax({
16 
        type : "GET",
17 
        url : "/crm/user-orders?userId=" + userId,
18 
        success : function(response) {
19 
            $('#' + domId).html(response);
3499 mandeep.dh 20 
            loadOrderInfo("bottom-infopane", orderId);
3228 mandeep.dh 21 
            orderTable = $('#user-orders').dataTable({
22 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 23 
              "bAutoWidth": false,
24 
              "aoColumns" : [{ "sWidth": "16%" },//order id
25 
                             { "sWidth": "30%" },//item desc
26 
                             { "sWidth": "16%" },//created
27 
                             { "sWidth": "8%" },//amount
28 
                             { "sWidth": "17%" },//status
6985 anupam.sin 29 
                             { "sWidth": "13%" }],//mobile no.
3996 mandeep.dh 30 
                "fnDrawCallback": function() { truncateText(125); },
4605 anupam.sin 31 
                "iDisplayLength" : 10,
3339 mandeep.dh 32 
                "sDom" : 'T<"clear">lfrtip',
33 
                "oTableTools" : {
34 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
35 
                },
3228 mandeep.dh 36 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
37 
            });
38 
        }
39 
    });
2674 vikas 40 
}
41 
 
6111 anupam.sin 42 
function loadRechargeOrderPane(domId, userId, rechargeOrderId) {
43 
    $.ajax({
44 
        type : "GET",
45 
        url : "/crm/recharge-orders?userId=" + userId,
46 
        success : function(response) {
47 
            $('#' + domId).html(response);
48 
            loadRechargeOrderInfo("bottom-infopane", rechargeOrderId);
49 
            orderTable = $('#recharge-orders').dataTable({
50 
                "aaSorting" : [ [ 1, 'desc' ] ],
51 
              "bAutoWidth": false,
52 
              "aoColumns" : [{ "sWidth": "16%" },//recharge order id
53 
                             { "sWidth": "30%" },//desc
54 
                             { "sWidth": "16%" },//created
55 
                             { "sWidth": "8%" },//amount
56 
                             { "sWidth": "17%" },//status
6982 anupam.sin 57 
                             { "sWidth": "13%" }],//mobile no.
58 
                "fnDrawCallback": function() { truncateText(180); },
6111 anupam.sin 59 
                "iDisplayLength" : 10,
60 
                "sDom" : 'T<"clear">lfrtip',
61 
                "oTableTools" : {
62 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
63 
                },
64 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
65 
            });
66 
        }
67 
    });
68 
}
69 
 
70 
function loadRechargeOrderInfo(domId, rechargeOrderId) {
71 
    $.ajax({
72 
        type : "GET",
73 
        url : "/crm/recharge-order-info?rechargeOrderId=" + rechargeOrderId,
74 
        success : function(response) {
75 
            $('#' + domId).html(response);
76 
 
77 
            var trId = 'order-row-' + rechargeOrderId;
78 
            if (orderTable != null) {
79 
                for ( var index in orderTable.fnGetNodes()) {
80 
                    var item = orderTable.fnGetNodes()[index];
81 
                    if ($(item).attr('id') == trId) {
82 
                        orderTable.fnDisplayRow(item);
83 
                        break;
84 
                    }
85 
                }
86 
            }
87 
 
88 
            $('#recharge-orders tr').removeClass('selected');
6153 anupam.sin 89 
            $('#order-row-' + rechargeOrderId).addClass('selected');
6111 anupam.sin 90 
        }
91 
    });
92 
}
93 
 
3228 mandeep.dh 94 
function loadCartPane(domId, userId, cartId) {
95 
    $.ajax({
96 
        type : "GET",
97 
        url : "/crm/user-cart?userId=" + userId + "&cartId=" + cartId,
98 
        success : function(response) {
99 
            $('#' + domId).html(response);
100 
            cartTable = $('#user-cart').dataTable({
101 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 102 
              "bAutoWidth": false,
103 
              "aoColumns" : [{ "sWidth": "32%" },//name
104 
                             { "sWidth": "9%" },//quantity
105 
                             { "sWidth": "16%" },//actual price
106 
                             { "sWidth": "16%" },//discounted price
107 
                             { "sWidth": "9%" },//estimate
108 
                             { "sWidth": "18%" }],//created on
3228 mandeep.dh 109 
                "iDisplayLength" : 10,
3339 mandeep.dh 110 
                "sDom" : 'T<"clear">lfrtip',
111 
                "oTableTools" : {
112 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
113 
                },
3228 mandeep.dh 114 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
115 
            });
116 
        }
117 
    });
2714 vikas 118 
}
119 
 
3499 mandeep.dh 120 
function loadOrderInfo(domId, orderId) {
3228 mandeep.dh 121 
    $.ajax({
122 
        type : "GET",
3499 mandeep.dh 123 
        url : "/crm/user-order-info?orderId=" + orderId,
3228 mandeep.dh 124 
        success : function(response) {
125 
            $('#' + domId).html(response);
3220 mandeep.dh 126 
 
3228 mandeep.dh 127 
            var trId = 'order-row-' + orderId;
128 
            if (orderTable != null) {
129 
                for ( var index in orderTable.fnGetNodes()) {
130 
                    var item = orderTable.fnGetNodes()[index];
131 
                    if ($(item).attr('id') == trId) {
132 
                        orderTable.fnDisplayRow(item);
133 
                        break;
134 
                    }
135 
                }
136 
            }
3220 mandeep.dh 137 
 
7572 anupam.sin 138 
            $('#user-orders tr, #orders-without-user tr').removeClass('selected');
3228 mandeep.dh 139 
            $('#order-row-' + orderId).addClass('selected');
140 
        }
141 
    });
2714 vikas 142 
}
143 
 
3228 mandeep.dh 144 
function loadLineInfo(domId, userId, itemId) {
145 
    $.ajax({
146 
        type : "GET",
147 
        url : "/crm/user-line-info?userId=" + userId + "&itemId=" + itemId,
148 
        success : function(response) {
149 
            $('#' + domId).html(response);
150 
            $('#user-cart tr').removeClass('selected');
151 
            $('#cart-row-' + itemId).addClass('selected');
152 
        }
153 
    });
2830 vikas 154 
}
155 
 
3228 mandeep.dh 156 
function loadTicketInfo(domId, ticketId, ticketTable, activityId) {
157 
    $.ajax({
158 
        type : "GET",
3405 mandeep.dh 159 
        url : "/crm/tickets/" + ticketId + "/edit",
3228 mandeep.dh 160 
        success : function(response) {
161 
            $('#' + domId).html(response);
3206 mandeep.dh 162 
 
3228 mandeep.dh 163 
            var trId = 'ticket-row-' + ticketId;
164 
            if (ticketTable != null) {
165 
                for ( var index in ticketTable.fnGetNodes()) {
166 
                    var item = ticketTable.fnGetNodes()[index];
167 
                    if ($(item).attr('id') == trId) {
168 
                        ticketTable.fnDisplayRow(item);
169 
                        break;
170 
                    }
171 
                }
172 
            }
3206 mandeep.dh 173 
 
3228 mandeep.dh 174 
            $('#tickets tr').removeClass('selected');
175 
            $('#' + trId).addClass('selected');
176 
 
177 
            // For tickets accessed from activity page
178 
            if (activityId != null) {
3339 mandeep.dh 179 
                $('#activity tr').removeClass('selected');
3228 mandeep.dh 180 
                $('#activity-row-' + activityId).addClass('selected');
181 
            }
3546 mandeep.dh 182 
 
183 
            $('#order-table').dataTable({
184 
                "aaSorting" : [ [ 2, 'desc' ] ],
4241 anupam.sin 185 
//            "bAutoWidth": false,
186 
//            "aoColumns" : [{ "sWidth": "5%" },
187 
//                           { "sWidth": "20%" },
188 
//                           { "sWidth": "20%" },
189 
//                           { "sWidth": "12.5%" },
190 
//                           { "sWidth": "12.5%" },
191 
//                           { "sWidth": "10%" },
192 
//                           { "sWidth": "10%" },
193 
//                           { "sWidth": "10%" }],
4605 anupam.sin 194 
                "iDisplayLength" : 10,
3546 mandeep.dh 195 
                "fnDrawCallback": function() {truncateText(100);},
196 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
197 
            });
3228 mandeep.dh 198 
        }
199 
    });
3090 mandeep.dh 200 
}
201 
 
3405 mandeep.dh 202 
function createTicketDataTable(domId) {
3499 mandeep.dh 203 
    var ticketsTable = $('#' + domId).dataTable({
4142 mandeep.dh 204 
         "aaSorting" : [ [ 3, 'asc' ] ],
4241 anupam.sin 205 
         "bAutoWidth": false,
206 
         "aoColumns" : [{ "sWidth": "9%" },//ticket id
207 
                        { "sWidth": "16%" },//customer id or Description when orderId is set
208 
                        { "sWidth": "21%" },//category id
209 
                        { "sWidth": "13%" },//date created
210 
                        { "sWidth": "13%" },//date closed
211 
                        { "sWidth": "12%" },//assignee
212 
                        { "sWidth": "8%" },//status
213 
                        { "sWidth": "8%" }],//priority
3546 mandeep.dh 214 
        "fnDrawCallback": function() {truncateText(85);},
4605 anupam.sin 215 
        "iDisplayLength" : 10,
3339 mandeep.dh 216 
        "sDom" : 'T<"clear">lfrtip',
217 
        "oTableTools" : {
5203 amar.kumar 218 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
219 
            "sExtends": "csv",
220 
            "sFieldSeperator": "`"
3339 mandeep.dh 221 
        },
222 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
223 
    });
3499 mandeep.dh 224 
 
225 
    return ticketsTable;
3339 mandeep.dh 226 
}
227 
 
4241 anupam.sin 228 
function loadActivityDescription(domId, aActivityId) {
5521 amar.kumar 229 
	if($(aActivityId).attr('isRead')=="true") {
230 
		$('#' + domId).html("<h4>Activity Description :</h4><pre>" + $(aActivityId).parent().siblings('td[id="activity-description"]').attr('title') + '</pre>');
231 
	} else {
232 
		$('#' + domId).html("<h4>Activity Description :</h4><pre>" + $(aActivityId).parent().siblings('td[id="activity-description"]').attr('title') +
233 
				'</pre><br/><input type="button" value="Mark as read" activityid="'+ $(aActivityId).attr('activityid') +'" id="mark-as-read">');
234 
	}
4241 anupam.sin 235 
    $('#activity-table tr').removeClass('selected');
236 
    $(aActivityId).parent().parent().addClass('selected');
237 
}
238 
 
3422 mandeep.dh 239 
function loadActivityInfo(domId, activityId) {
3228 mandeep.dh 240 
    $.ajax({
241 
        type : "GET",
3422 mandeep.dh 242 
        url : "/crm/activity-info?activityId=" + activityId,
3228 mandeep.dh 243 
        success : function(response) {
244 
            $('#' + domId).html(response);
3339 mandeep.dh 245 
            $('#activity tr').removeClass('selected');
3228 mandeep.dh 246 
            $('#activity-row-' + activityId).addClass('selected');
3390 mandeep.dh 247 
            $('#activity').css('table-layout', 'fixed');
3228 mandeep.dh 248 
        }
249 
    });
3090 mandeep.dh 250 
}
251 
 
3405 mandeep.dh 252 
function createActivityDataTable(domId) {
3499 mandeep.dh 253 
    var activityTable = $('#' + domId).dataTable({
3339 mandeep.dh 254 
        "aaSorting" : [ [ 4, 'desc' ] ],
4241 anupam.sin 255 
     "bAutoWidth": false,
5203 amar.kumar 256 
      "aoColumns" : [{ "sWidth": "7%" },//id
257 
                     { "sWidth": "18%" },//activity type
258 
                     { "sWidth": "11%" },//description
259 
                     { "sWidth": "11%" },//timestamp
4241 anupam.sin 260 
                     { "sWidth": "12%" },//creator
5203 amar.kumar 261 
                     { "sWidth": "6%" },//customer id
262 
                     { "sWidth": "7%" },//ticket id
263 
                     { "sWidth": "7%" },//ticket status
264 
                     { "sWidth": "12%" },//category
265 
                     { "sWidth": "9%" }],//contact number
4605 anupam.sin 266 
        "iDisplayLength" : 10,
3339 mandeep.dh 267 
        "sDom" : 'T<"clear">lfrtip',
3546 mandeep.dh 268 
        "fnDrawCallback": function() {truncateText(95);},
3339 mandeep.dh 269 
        "oTableTools" : {
5203 amar.kumar 270 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
271 
            "sExtends": "csv",
272 
            "sFieldSeperator": "`"
3339 mandeep.dh 273 
        },
274 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
275 
    });
3499 mandeep.dh 276 
 
277 
    return activityTable;
3339 mandeep.dh 278 
}
279 
 
4793 amar.kumar 280 
function loadAgentsInfo(domId) {
281 
	$.ajax({
282 
		type    : "GET",
283 
		url	    : "/crm/agent",
284 
		success : function(response) {
285 
			$('#' + domId).html(response);
286 
 
287 
			var agentTable = $('#agents').dataTable({
288 
                "aaSorting" : [ [ 1, 'asc' ] ],
289 
                "bAutoWidth": false,
290 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
7162 kshitij.so 291 
                               { "sWidth": "25%" },//Agent Name
292 
                               { "sWidth": "30%" },//Email ID
293 
                               { "sWidth": "20%" },//Role
4793 amar.kumar 294 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
295 
                "iDisplayLength" : 10,
296 
                "sDom" : 'T<"clear">lfrtip',
297 
                "oTableTools" : {
298 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
299 
                },
300 
            });
301 
		}
302 
	});
303 
}
304 
 
5909 amar.kumar 305 
function loadAllOpenTickets(domId) {
306 
	$.ajax({
307 
		type    : "GET",
308 
		url	    : "/crm/tickets!getAllOpenTickets",
309 
		success : function(response) {
310 
			$('#' + domId).html(response);
311 
 
312 
			var agentTable = $('#open-tickets').dataTable({
313 
                "aaSorting" : [ [ 1, 'asc' ] ],
314 
                "bAutoWidth": true,
315 
                "iDisplayLength" : 25,
316 
                "sDom" : 'T<"clear">lfrtip',
317 
                "oTableTools" : {
318 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
319 
                },
320 
            });
321 
		}
322 
	});
323 
}
324 
 
3405 mandeep.dh 325 
function loadTicketCreationForm(domId, params) {
3228 mandeep.dh 326 
    $.ajax({
327 
        type : "GET",
3339 mandeep.dh 328 
        url : "/crm/tickets/new",
3405 mandeep.dh 329 
        data : params,
3339 mandeep.dh 330 
        success : function(response) {
331 
            $('#' + domId).html(response);
332 
        }
333 
    });
334 
}
335 
 
3405 mandeep.dh 336 
function loadActivityCreationForm(domId, params) {
3339 mandeep.dh 337 
    $.ajax({
338 
        type : "GET",
339 
        url : "/crm/activity/new",
3405 mandeep.dh 340 
        data : params,
3339 mandeep.dh 341 
        success : function(response) {
342 
            $('#' + domId).html(response);
343 
        }
344 
    });
345 
}
346 
 
3090 mandeep.dh 347 
function updateTicket(domId, ticketId, params) {
3228 mandeep.dh 348 
    $.ajax({
4782 mandeep.dh 349 
        type : "POST",
350 
        url : "/crm/tickets!update?id=" + ticketId,
351 
        data : params,
3228 mandeep.dh 352 
        success : function(response) {
3339 mandeep.dh 353 
            var ticketTable = $('table[id$="tickets"]');
354 
            if (ticketTable.length == 1) {
355 
                var rowIndex = ticketTable.dataTable().fnGetPosition($('tr#ticket-row-' + ticketId)[0]);
356 
                var responseObj = jQuery(response);
3546 mandeep.dh 357 
                var actionMessages = responseObj.find('#action-messages').html();
3339 mandeep.dh 358 
                responseObj.find('#ticket-row-' + ticketId).children().each(
359 
                        function(i, item) {
360 
                            var th = responseObj.find('th').eq(i);
361 
                            if (th.text() == "Ticket Id") {
362 
                                return;
363 
                            }
364 
 
365 
                            var thOld = ticketTable.find('th').filter(
366 
                                    function(index) {
367 
                                        if ($(this).text() == th.text()) {
368 
                                            return true;
369 
                                        }
370 
 
371 
                                        return false;
372 
                                    });
373 
 
4249 anupam.sin 374 
                            if ($(thOld).length != 0) {
3339 mandeep.dh 375 
                                ticketTable.dataTable().fnUpdate($(item).text(), rowIndex, $(thOld).index(), true, false);
376 
                            }
377 
                        });
378 
 
3546 mandeep.dh 379 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
3339 mandeep.dh 380 
                ticketTable.css('table-layout', 'fixed');
3546 mandeep.dh 381 
 
382 
                var alertString = jQuery.trim(actionMessages);
383 
                if (alertString != '') {
384 
                    alert(alertString);
385 
                }
3339 mandeep.dh 386 
            }
387 
            else {
388 
                loadTicketInfo("bottom-infopane", ticketId, null, null);
389 
            }
390 
 
3499 mandeep.dh 391 
            truncateText(85);
3339 mandeep.dh 392 
        }
393 
    });
394 
}
395 
 
3090 mandeep.dh 396 
function createTicket(domId, params) {
3228 mandeep.dh 397 
    $.ajax({
398 
        type : "POST",
3339 mandeep.dh 399 
        url : "/crm/tickets",
3228 mandeep.dh 400 
        data : params,
401 
        success : function(response) {
402 
            $('#' + domId).html(response);
3405 mandeep.dh 403 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 404 
        }
405 
    });
3090 mandeep.dh 406 
}
407 
 
4793 amar.kumar 408 
function createAgent(params, managerId){
409 
	$.ajax({
410 
		type : "POST",
411 
		url : "/crm/agent!createAgent?managerId="+managerId,
412 
		data : params,
413 
		success : function(response) {
414 
			alert("Agent created with the specified information");
415 
			$.colorbox.close();
416 
			$('#infopane').html(response);
417 
			var agentTable = $('#agents').dataTable({
418 
                "aaSorting" : [ [ 1, 'asc' ] ],
419 
                "bAutoWidth": false,
420 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
7162 kshitij.so 421 
                               { "sWidth": "25%" },//Agent Name
422 
                               { "sWidth": "30%" },//Email ID
423 
                               { "sWidth": "20%" },//Role
4793 amar.kumar 424 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
425 
                "iDisplayLength" : 10,
426 
                "sDom" : 'T<"clear">lfrtip',
427 
                "oTableTools" : {
428 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
429 
                },
430 
            });
431 
		}
432 
	});
433 
}
434 
 
5168 amar.kumar 435 
function changeAgentRole(params){
436 
	$.ajax({
437 
		type : "POST",
438 
		url : "/crm/agent!changeAgentRole",
439 
		data : params,
440 
		success : function(response) {
441 
			alert("Agent role changed");
442 
			$.colorbox.close();
443 
			$('#infopane').html(response);
444 
			var agentTable = $('#agents').dataTable({
445 
                "aaSorting" : [ [ 1, 'asc' ] ],
446 
                "bAutoWidth": false,
447 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
7162 kshitij.so 448 
                               { "sWidth": "25%" },//Agent Name
449 
                               { "sWidth": "30%" },//Email ID
450 
                               { "sWidth": "20%" },//Role
5168 amar.kumar 451 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
452 
                "iDisplayLength" : 10,
453 
                "sDom" : 'T<"clear">lfrtip',
454 
                "oTableTools" : {
455 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
456 
                },
457 
            });
458 
		}
459 
	});
460 
}
461 
 
3090 mandeep.dh 462 
function createActivity(domId, params) {
3228 mandeep.dh 463 
    $.ajax({
464 
        type : "POST",
3339 mandeep.dh 465 
        url : "/crm/activity",
3228 mandeep.dh 466 
        data : params,
467 
        success : function(response) {
468 
            $('#' + domId).html(response);
3405 mandeep.dh 469 
            var activityTable = createActivityDataTable('activity');
3228 mandeep.dh 470 
        }
471 
    });
3106 mandeep.dh 472 
}
473 
 
474 
function goToHomePage() {
3228 mandeep.dh 475 
    document.location.href = "/crm";
3106 mandeep.dh 476 
}
477 
 
3422 mandeep.dh 478 
function loadTickets(domId, getURL, ticketId) {
3228 mandeep.dh 479 
    $.ajax({
480 
        type : "GET",
3234 mandeep.dh 481 
        url : getURL,
3228 mandeep.dh 482 
        success : function(response) {
483 
            $('#' + domId).html(response);
3405 mandeep.dh 484 
            var ticketTable = createTicketDataTable('tickets');
3422 mandeep.dh 485 
            if (ticketId != null) {
486 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
487 
                ticketTable.css('table-layout', 'fixed');
488 
            }
3228 mandeep.dh 489 
        }
490 
    });
3106 mandeep.dh 491 
}
5225 amar.kumar 492 
function changeActivityFormValidCriteria(commonDescription) {
493 
	if(commonDescription == "") {
494 
		$('#description').addClass('required');
495 
	} else {
496 
		$('#description').removeClass('required');
497 
	}
498 
}
3137 mandeep.dh 499 
 
3422 mandeep.dh 500 
function processActivityTypeChange(activityType) {
5203 amar.kumar 501 
	if(activityType != "RECEIVED_CALL_FROM_CUSTOMER") {
502 
		$('select#common-activity-desc').hide();
5224 amar.kumar 503 
		$('#description').addClass('required');
5203 amar.kumar 504 
	} else {
505 
		$('select#common-activity-desc').show();
506 
	}
3269 mandeep.dh 507 
    if (activityType == "SEND_EMAIL_TO_CUSTOMER") {
3228 mandeep.dh 508 
        $.colorbox({
509 
            inline : true,
3519 mandeep.dh 510 
            width : "775px",
511 
            height : "445px",
3228 mandeep.dh 512 
            href : "div#mail-div",
513 
            onClosed : function() {
3519 mandeep.dh 514 
				CKEDITOR.instances['mail-body'].destroy(false);
3228 mandeep.dh 515 
                $("div#mail-div").hide();
516 
                $('select#activity-type').val('OTHER');
517 
            }
518 
        });
3206 mandeep.dh 519 
 
3228 mandeep.dh 520 
        $("div#mail-div").show();
3701 mandeep.dh 521 
        $('#mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
3228 mandeep.dh 522 
    }
4020 mandeep.dh 523 
    else if (activityType == "ESCALATE_TICKET") {
524 
        $.colorbox({
525 
            inline : true,
526 
            width : "675px",
4027 mandeep.dh 527 
            height : "560px",
4020 mandeep.dh 528 
            href : "div#escalation-div",
529 
            onClosed : function() {
530 
                CKEDITOR.instances['escalation-mail-body'].destroy(false);
531 
                $("div#escalation-div").hide();
532 
                $('select#activity-type').val('OTHER');
533 
            }
534 
        });
535 
 
536 
        $("div#escalation-div").show();
537 
        $('#escalation-mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
538 
    }
3206 mandeep.dh 539 
}
540 
 
541 
function processInputFormSubmit() {
3228 mandeep.dh 542 
    $.ajax({
543 
        type : "POST",
544 
        url : "/crm/",
545 
        success : function(response) {
546 
            $.html(response);
3405 mandeep.dh 547 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 548 
        }
549 
    });
3339 mandeep.dh 550 
}
551 
 
552 
function listActivities(domId, params) {
553 
    $.ajax({
554 
        type : "GET",
555 
        url : "/crm/activity",
556 
        data : params,
557 
        success : function(response) {
558 
            $('#' + domId).html(response);
3405 mandeep.dh 559 
            var activityTable = createActivityDataTable('activity');
3339 mandeep.dh 560 
        }
561 
    });
562 
}
563 
 
564 
function truncateText(widthSize) {
4241 anupam.sin 565 
    $(".truncated-text").each(function() {
566 
    	$(this).truncate({
567 
            width : $(this).attr('truncatedTextWidth'),
568 
            addtitle : true
569 
        });
570 
	})
3339 mandeep.dh 571 
}
3390 mandeep.dh 572 
 
573 
function markAsRead(activityId) {
574 
    $.ajax({
575 
        type : "POST",
576 
        url : "/crm/activity!markAsRead?activityId=" + activityId,
577 
        success: function(response) {
578 
            listActivities('infopane', "creatorId=1");
579 
        }
580 
    });
581 
}
3397 mandeep.dh 582 
 
583 
function loadAdvancedSearchBox() {
584 
    $.colorbox({
585 
        inline : true,
586 
        width : "535px",
587 
        height : "465px",
588 
        href : "form#search",
589 
        onClosed : function() {
590 
            $("form#search").hide();
591 
        }
592 
    });
593 
 
594 
    $("form#search").show();
595 
}
596 
 
597 
function processSearchEntityChange(searchEntity) {
598 
    if (searchEntity == "Tickets") {
599 
        $("#assignee").show();
600 
        $("#creator").hide();
4142 mandeep.dh 601 
        $("tr#activityTypes").hide();
3397 mandeep.dh 602 
    }
603 
    else if (searchEntity == "Activities") {
604 
        $("#assignee").hide();
605 
        $("#creator").show();
4142 mandeep.dh 606 
        $("tr#activityTypes").show();
3397 mandeep.dh 607 
    }
608 
}
3499 mandeep.dh 609 
 
610 
function increaseTrustLevel(domId, userId, trustLevelDelta) {
611 
    $.ajax({
612 
        type : "PUT",
613 
        url : "/crm/user-info/" + userId + "?trustLevelDelta=" + trustLevelDelta,
614 
        success : function(response) {
615 
            $('#' + domId).html(response);
616 
        }
617 
    });
618 
}
619 
 
4241 anupam.sin 620 
function displayCancelOrderPopUp() {
621 
    	$.colorbox({
622 
            inline : true,
623 
            width : "650px",
4314 anupam.sin 624 
            height : "550px",
4689 anupam.sin 625 
            href : "div#cancel-div",
4241 anupam.sin 626 
            onClosed : function() {
4689 anupam.sin 627 
                CKEDITOR.instances['cancel-body'].destroy(false);
628 
                $("div#cancel-div").hide();
4241 anupam.sin 629 
            }
630 
        });
631 
 
4689 anupam.sin 632 
        $("div#cancel-div").show();
633 
        $('#cancel-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
4241 anupam.sin 634 
}
635 
 
7393 anupam.sin 636 
function displayCancelStoreOrderPopUp() {
637 
	$.colorbox({
638 
        inline : true,
639 
        width : "650px",
640 
        height : "550px",
641 
        href : "#cancel-store-order-div",
642 
        onClosed : function() {
643 
            CKEDITOR.instances['cancel-store-order-body'].destroy(false);
644 
            $("#cancel-store-order-div").hide();
645 
        }
646 
    });
647 
 
648 
    $("#cancel-store-order-div").show();
649 
    $('#cancel-store-order-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
650 
}
651 
 
4241 anupam.sin 652 
function cancelOrder(domId, ticketId, orderId, orderStatus, formData) {
4704 anupam.sin 653 
	if ($('#cancellationInitiator').val()) {
4689 anupam.sin 654 
		var cancellationInitiator = $('#cancellationInitiator').val();
655 
		var uri = "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId
656 
						+ "&cancellationInitiator=" + cancellationInitiator + "&" + formData;
657 
		var cancellationResult = function() {
658 
			document.location.href = "/crm?email=&orderId=" + orderId;
659 
		}
660 
	} else {
661 
		var uri = "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
662 
						+ "&orderStatus=" + orderStatus + "&" + formData;
663 
		var cancellationResult = function(response) {
664 
            $('#' + domId).html(response);
665 
        }
666 
	}
4241 anupam.sin 667 
    $.ajax({
668 
        type : "POST",
4689 anupam.sin 669 
        url : uri,
670 
        success : cancellationResult
4241 anupam.sin 671 
    });
4681 amar.kumar 672 
 
673 
    if(formData.indexOf("LOWER_PRICE_AVAILABLE_ELSEWHERE")!=-1){
674 
    	var desc = formData.split("&");
675 
    	var description = "Order cancelled because of Lower Price Available elsewhere";
676 
    	$.ajax({
677 
    		type : "POST",
678 
    		url : "/crm/tickets?orderId="+orderId+"&priority=MEDIUM&category=PRODUCT_PROCUREMENT"
679 
    				+ "&assigneeEmailId=chaitnaya.vats@shop2020.in&description="+description+"&"+desc[1],
680 
    		success : function(response){
681 
    			alert("Ticket created for Lower Price Available elsewhere");
682 
    		}
683 
    	});
684 
 
685 
    }
4241 anupam.sin 686 
}
4065 mandeep.dh 687 
 
7393 anupam.sin 688 
function cancelStoreOrder(domId, ticketId, orderId, orderStatus, formData) {
689 
	if ($('#cancellationInitiator').val() != "CUSTOMER" && $('#cancellationInitiator').val() != "INTERNAL") {
690 
		alert("Cannot refund");
691 
		return false;
692 
	}
693 
	var cancellationInitiator = $('#cancellationInitiator').val();
694 
	var uri = "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId
695 
					+ "&cancellationInitiator=" + cancellationInitiator + "&" + formData;
696 
	var cancellationResult = function() {
697 
		document.location.href = "/crm?email=&orderId=" + orderId;
698 
	}
699 
 
700 
    $.ajax({
701 
        type : "POST",
702 
        url : uri,
703 
        success : cancellationResult
704 
    });
705 
}
706 
 
4241 anupam.sin 707 
function updateOrderStatus(domId, ticketId, orderId, orderStatus) {
3499 mandeep.dh 708 
    $.ajax({
3546 mandeep.dh 709 
        type : "POST",
4241 anupam.sin 710 
        url : "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
711 
        					+ "&orderStatus=" + orderStatus,
3499 mandeep.dh 712 
        success : function(response) {
3546 mandeep.dh 713 
            $('#' + domId).html(response);
3499 mandeep.dh 714 
        }
715 
    });
3711 mandeep.dh 716 
}
717 
 
718 
function loadUnreadActivities(domId) {
719 
    $.ajax({
720 
        type : "GET",
721 
        url : "/crm/activity!getUnreadActivities",
722 
        success : function(response) {
723 
            $('#' + domId).html(response);
724 
            var activityTable = createActivityDataTable('activity');
725 
        }
726 
    });
727 
}
4065 mandeep.dh 728 
 
729 
function refreshSidebar() {
730 
    $.ajax({
4142 mandeep.dh 731 
        type : "PUT",
732 
        url : "/crm",
733 
        success : function(response) {
734 
            $('#sidebar').html($(response).find('#sidebar').html());
735 
        }
736 
    });
737 
}
738 
 
739 
function changeAddress(urlParams) {
740 
    $.ajax({
4065 mandeep.dh 741 
        type : "GET",
742 
        url : "/crm",
743 
        success : function(response) {
744 
            $('#sidebar').html($(response).find('#sidebar').html());
745 
        }
746 
    });
4267 anupam.sin 747 
}
748 
 
4681 amar.kumar 749 
function showHidecancelReasonDiv(cancelReason){
4793 amar.kumar 750 
	var reasonsToShowDiv = ['LOWER_PRICE_AVAILABLE_ELSEWHERE','OTHER','OUT_OF_STOCK','COLOR_OUT_OF_STOCK'];
751 
	if(($.inArray(cancelReason, reasonsToShowDiv))!=-1){
4681 amar.kumar 752 
		$('#cancelReasonBox').show();
753 
	} else {
754 
		$('#cancelReasonBox').hide();
755 
	}
756 
}
757 
 
4438 anupam.sin 758 
function blockPayment(transactionId, ticketId, paymentId) {
4267 anupam.sin 759 
	$.ajax({
760 
		type : "GET",
4451 anupam.sin 761 
		url : "/crm/tickets!blockPayment?transactionId=" + transactionId + "&id=" + ticketId + "&paymentId=" + paymentId,
4267 anupam.sin 762 
		success : function(response) {
763 
            $('#bottom-infopane').html(response);
764 
        }
765 
	});
766 
}
767 
 
4438 anupam.sin 768 
function allowPayment(transactionId, ticketId, paymentId) {
4267 anupam.sin 769 
	$.ajax({
770 
		type : "GET",
4451 anupam.sin 771 
		url : "/crm/tickets!allowPayment?transactionId=" + transactionId + "&id=" + ticketId + "&paymentId=" + paymentId,
4267 anupam.sin 772 
		success : function(response) {
773 
            $('#bottom-infopane').html(response);
774 
        }
775 
	});
4490 anupam.sin 776 
}
777 
 
778 
function denyDOA(orderId, ticketId) {
779 
	$.ajax({
780 
		type : "GET",
781 
		url : "/crm/tickets!denyDOA?orderId=" + orderId + "&id=" + ticketId,
782 
		success : function(response) {
783 
            $('#bottom-infopane').html(response);
784 
        }
785 
	});
786 
}
787 
 
788 
 
789 
function authorizeDOA(orderId, ticketId) {
790 
	$.ajax({
791 
		type : "GET",
792 
		url : "/crm/tickets!authorizeDOA?orderId=" + orderId + "&id=" + ticketId,
793 
		success : function(response) {
794 
            $('#bottom-infopane').html(response);
795 
        }
796 
	});
797 
}
798 
 
799 
function denyReturn(orderId, ticketId) {
800 
	$.ajax({
801 
		type : "GET",
802 
		url : "/crm/tickets!denyReturn?orderId=" + orderId + "&id=" + ticketId,
803 
		success : function(response) {
804 
            $('#bottom-infopane').html(response);
805 
        }
806 
	});
807 
}
808 
 
809 
 
810 
function authorizeReturn(orderId, ticketId) {
811 
	$.ajax({
812 
		type : "GET",
813 
		url : "/crm/tickets!authorizeReturn?orderId=" + orderId + "&id=" + ticketId,
814 
		success : function(response) {
815 
            $('#bottom-infopane').html(response);
816 
        }
817 
	});
4689 anupam.sin 818 
}
819 
 
820 
function markOrderForCancellation(orderId, formData) {
821 
	console.log(typeof(orderId), typeof(formData), orderId, formData);
822 
 
823 
	$.ajax({
824 
		type : "GET",
825 
		url : "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId + "&cancellationInitiator=" + formData,
826 
		success : function(response) {
827 
			document.location.href = "/crm?email=&orderId=" + orderId;
828 
        }
829 
	});
4793 amar.kumar 830 
}
831 
 
832 
function loadAgentCreationForm() {
833 
	$.colorbox({
834 
        inline : true,
835 
        width : "550px",
836 
        height : "400px",
837 
        href : "div#create-agent-div",
838 
        onClosed : function() {
839 
            $("div#create-agent-div").hide();
840 
        }
841 
    });
842 
 
843 
    $("div#create-agent-div").show();
844 
 
845 
}
846 
 
847 
function deactivateAgentPopup() {
848 
	$.colorbox({
849 
        inline : true,
850 
        width : "400px",
851 
        height : "150px",
852 
        href : "div#deactivate-agent-div",
853 
        onClosed : function() {
854 
            $("div#deactivate-agent-div").hide();
855 
        }
856 
    });
857 
 
858 
    $("div#deactivate-agent-div").show();
859 
 
860 
}
861 
 
862 
function changeAgentPasswordPopup(){
863 
	$.colorbox({
864 
        inline : true,
865 
        width  : "350px",
866 
        height : "350px",
867 
        href   : "div#change-password-div",
868 
        onClosed : function() {
869 
            $("div#change-password-div").hide();
870 
        }
871 
    });
872 
 
873 
    $("div#change-password-div").show();
874 
}
875 
 
5168 amar.kumar 876 
function changeAgentRolePopup(){
877 
	$.colorbox({
878 
        inline : true,
879 
        width  : "375px",
880 
        height : "350px",
881 
        href   : "div#change-agent-role-div",
882 
        onClosed : function() {
883 
            $("div#change-agent-role-div").hide();
884 
        }
885 
    });
4793 amar.kumar 886 
 
5168 amar.kumar 887 
    $("div#change-agent-role-div").show();
888 
}
889 
 
4793 amar.kumar 890 
function updateAgentPassword(){
891 
	if(($('#change-password1').val().trim())==($('#change-password2').val().trim())){
892 
		$.ajax({
893 
			type : "POST",
894 
			url : "/crm/agent!changePassword?emailId=" + $('#agentEmail').val() + "&newPassword=" + $('#change-password1').val().trim(),
895 
			success : function(response) {
896 
				alert("Password updated successfully");
897 
				$.colorbox.close();
898 
			}
899 
		});
900 
	}
901 
	else {
902 
		alert("Passwords not matching");
903 
		return false;
904 
	}
905 
}
906 
 
907 
function validateAgentCreationForm(){
908 
	var formError = false;
909 
	if($('#new-agent-name').val().length == 0) {
910 
		$('#agent-name-error').html("Please enter the name");
911 
		$('#new-agent-name').addClass('agent-form-error');
912 
		formError = true;
913 
	}
914 
	if(($('#new-agent-id').val().length == 0)) {
915 
		$('#agent-email-error').html("Please enter the Email-ID");
916 
		$('#new-agent-id').addClass('agent-form-error');
917 
		formError = true;
918 
	}
919 
	if($('#create-password1').val().length == 0) {
920 
		$('#agent-password1-error').html("Please enter password");
921 
		$('#create-password1').addClass('agent-form-error');
922 
		formError = true;
923 
	} else if($('#create-password2').val().length == 0){
924 
		$('#agent-password2-error').html("Please re enter password");
925 
		$('#create-password2').addClass('agent-form-error');
926 
		formError = true;
927 
	} else if($('#create-password1').val()!=$('#create-password2').val()) {
928 
		$('#agent-password1-error').html("Please make sure you entered same passwords");
929 
		$('#create-password1').addClass('agent-form-error');
930 
		$('#create-password2').addClass('agent-form-error');
931 
		formError = true;
932 
	}
933 
 
934 
	if(formError){
935 
		return false;
936 
	}
937 
	return true;
938 
}
939 
 
940 
function clearAgentCreationForm() {
941 
		$('#agent-name-error').html("");
942 
		$('#new-agent-name').removeClass('agent-form-error');
943 
		$('#agent-email-error').html("");
944 
		$('#new-agent-id').removeClass('agent-form-error');
945 
		$('#agent-password1-error').html("");
946 
		$('#create-password1').removeClass('agent-form-error');
947 
		$('#agent-password2-error').html("");
948 
		$('#create-password2').removeClass('agent-form-error');
949 
		$('#agent-password1-error').html("");
950 
		$('#create-password1').removeClass('agent-form-error');
951 
		$('#create-password2').removeClass('agent-form-error');
952 
}
953 
 
954 
function deactivateAgent(emailId, id) {
955 
	$.ajax({
956 
		type : "POST",
957 
		url : "/crm/agent!deActivateAgent?emailId=" + emailId+ "&id=" + id,
7162 kshitij.so 958 
		success : function(response) {
959 
			alert("Agent deactivated successfully");
4793 amar.kumar 960 
			$.colorbox.close();
961 
			$('#infopane').html(response);
962 
			var agentTable = $('#agents').dataTable({
963 
                "aaSorting" : [ [ 1, 'asc' ] ],
964 
                "bAutoWidth": false,
965 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
7162 kshitij.so 966 
                               { "sWidth": "25%" },//Agent Name
967 
                               { "sWidth": "30%" },//Email ID
968 
                               { "sWidth": "20%" },//Role
4793 amar.kumar 969 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
970 
                "iDisplayLength" : 10,
971 
                "sDom" : 'T<"clear">lfrtip',
972 
                "oTableTools" : {
973 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
974 
                },
975 
            });
976 
		}
977 
	});
5791 anupam.sin 978 
}
979 
 
5917 anupam.sin 980 
function extendExpiryDate(domId, ticketId, orderId, pickupExtension) {
5791 anupam.sin 981 
    $.ajax({
982 
        type : "POST",
5917 anupam.sin 983 
        url : "/crm/tickets!extendExpiry?id=" + ticketId + "&orderId=" + orderId + "&pickupExtension=" + pickupExtension,
5791 anupam.sin 984 
        success : function(response) {
985 
            $('#' + domId).html(response);
986 
        }
987 
    });
6507 anupam.sin 988 
}
989 
 
990 
function refundRechargeOrder(rechargeOrderId, domId) {
991 
	$.ajax({
992 
        type : "POST",
993 
        url : "/crm/recharge-order-info!refundRechargeOrder?rechargeOrderId=" + rechargeOrderId,
994 
        success : function(response) {
6516 anupam.sin 995 
        	location.reload();
6507 anupam.sin 996 
        },
997 
        error : function() {
998 
        	$('#' + domId).html("<div style='padding:15px 5px 15px 5px;color:red;'><b>Error in refunding. " +
999 
        			"<a href='/crm/?email=&mobileNumber=&orderId=&ticketId=&rechargeOrderId=" + rechargeOrderId + "&deviceNumber=&submit=Search'>Try again</a> or contact Engineering team.</b></div>");
1000 
        }
1001 
    });
6985 anupam.sin 1002 
}
1003 
 
7730 anupam.sin 1004 
function convertStoreToNormal(orderId) {
1005 
	$.ajax({
1006 
        type : "POST",
7732 anupam.sin 1007 
        url : "/crm/user-order-info!convertStoreToNormal?orderId=" + orderId,
7730 anupam.sin 1008 
        success : function() {
1009 
        	location.reload();
1010 
        },
1011 
        error: function() {
1012 
        	location.reload();
1013 
        }
1014 
    });
1015 
}
1016 
 
6985 anupam.sin 1017 
function changeShippingAddress(orderId) {
1018 
	$.ajax({
1019 
        type : "POST",
1020 
        url : "/crm/user-order-info!changeShippingAddress?orderId=" + orderId,
1021 
        data : $('#shippingAddressFrm').serialize(),
1022 
        success : function(response) {
1023 
        	location.reload();
1024 
        },
1025 
        error : function() {
1026 
        	location.reload();
1027 
        }
1028 
    });
7372 kshitij.so 1029 
}
7572 anupam.sin 1030 
 
8821 manish.sha 1031 
function refundOrderPayment(params) {
1032 
	$.ajax({
1033 
        type : "POST",
1034 
        url : "/crm/user-order-info!refundOrderPayment",
1035 
        data : params,
1036 
        success : function(response) {
1037 
			alert(response);
1038 
			location.reload();
1039 
        },
1040 
        error : function() {
1041 
        	alert("Error in refund");
1042 
        	location.reload();
1043 
        }
1044 
    });
1045 
}
1046 
 
7572 anupam.sin 1047 
function loadOrdersByMobile(domId) {
1048 
    orderTable = $('#orders-without-user').dataTable({
1049 
      "aaSorting" : [ [ 1, 'desc' ] ],
1050 
      "bAutoWidth": false,
1051 
      "aoColumns" : [{ "sWidth": "13%" },//order id
1052 
                     { "sWidth": "13%" },//Source
1053 
                     { "sWidth": "26%" },//item desc
1054 
                     { "sWidth": "16%" },//created
1055 
                     { "sWidth": "7%" },//amount
1056 
                     { "sWidth": "15%" },//status
1057 
                     { "sWidth": "10%" }],//mobile no.
1058 
        "fnDrawCallback": function() { truncateText(125); },
1059 
        "iDisplayLength" : 10,
1060 
        "sDom" : 'T<"clear">lfrtip',
1061 
        "oTableTools" : {
1062 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
1063 
        },
1064 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
1065 
    });
9166 manish.sha 1066 
}
1067 
 
1068 
function loadRechargeOrdersByDeviceNo(domId){
1069 
	orderTable = $('#recharge-orders').dataTable({
1070 
	      "aaSorting" : [ [ 1, 'desc' ] ],
1071 
	      "bAutoWidth": false,
1072 
	      "aoColumns" : [{ "sWidth": "16%" },//recharge order id
1073 
                         { "sWidth": "30%" },//desc
1074 
                         { "sWidth": "16%" },//created
1075 
                         { "sWidth": "8%" },//amount
1076 
                         { "sWidth": "17%" },//status
1077 
                         { "sWidth": "13%" }],//mobile no.
1078 
	        "fnDrawCallback": function() { truncateText(125); },
1079 
	        "iDisplayLength" : 10,
1080 
	        "sDom" : 'T<"clear">lfrtip',
1081 
	        "oTableTools" : {
1082 
	            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
1083 
	        },
1084 
	        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
1085 
	    });
7572 anupam.sin 1086 
}