Subversion Repositories SmartDukaan

Rev

Rev 6153 | Rev 6516 | Go to most recent revision | Details | Compare with Previous | Last modification | View Log | RSS feed

Rev Author Line No. Line
2749 vikas 1 
var orderTable;
2 
var cartTable;
3096 mandeep.dh 3 
 
3090 mandeep.dh 4 
function loadUserPane(domId, userId) {
3228 mandeep.dh 5 
    $.ajax({
6 
        type : "GET",
7 
        url : "/crm/user-info?userId=" + userId,
8 
        success : function(response) {
9 
            $('#' + domId).html(response);
10 
        }
11 
    });
2674 vikas 12 
}
13 
 
3228 mandeep.dh 14 
function loadOrderPane(domId, userId, orderId) {
15 
    $.ajax({
16 
        type : "GET",
17 
        url : "/crm/user-orders?userId=" + userId,
18 
        success : function(response) {
19 
            $('#' + domId).html(response);
3499 mandeep.dh 20 
            loadOrderInfo("bottom-infopane", orderId);
3228 mandeep.dh 21 
            orderTable = $('#user-orders').dataTable({
22 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 23 
              "bAutoWidth": false,
24 
              "aoColumns" : [{ "sWidth": "16%" },//order id
25 
                             { "sWidth": "30%" },//item desc
26 
                             { "sWidth": "16%" },//created
27 
                             { "sWidth": "8%" },//amount
28 
                             { "sWidth": "17%" },//status
29 
                             { "sWidth": "9%" }],//mobile no.
3996 mandeep.dh 30 
                "fnDrawCallback": function() { truncateText(125); },
4605 anupam.sin 31 
                "iDisplayLength" : 10,
3339 mandeep.dh 32 
                "sDom" : 'T<"clear">lfrtip',
33 
                "oTableTools" : {
34 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
35 
                },
3228 mandeep.dh 36 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
37 
            });
38 
        }
39 
    });
2674 vikas 40 
}
41 
 
6111 anupam.sin 42 
function loadRechargeOrderPane(domId, userId, rechargeOrderId) {
43 
    $.ajax({
44 
        type : "GET",
45 
        url : "/crm/recharge-orders?userId=" + userId,
46 
        success : function(response) {
47 
            $('#' + domId).html(response);
48 
            loadRechargeOrderInfo("bottom-infopane", rechargeOrderId);
49 
            orderTable = $('#recharge-orders').dataTable({
50 
                "aaSorting" : [ [ 1, 'desc' ] ],
51 
              "bAutoWidth": false,
52 
              "aoColumns" : [{ "sWidth": "16%" },//recharge order id
53 
                             { "sWidth": "30%" },//desc
54 
                             { "sWidth": "16%" },//created
55 
                             { "sWidth": "8%" },//amount
56 
                             { "sWidth": "17%" },//status
57 
                             { "sWidth": "9%" }],//mobile no.
58 
                "fnDrawCallback": function() { truncateText(125); },
59 
                "iDisplayLength" : 10,
60 
                "sDom" : 'T<"clear">lfrtip',
61 
                "oTableTools" : {
62 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
63 
                },
64 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
65 
            });
66 
        }
67 
    });
68 
}
69 
 
70 
function loadRechargeOrderInfo(domId, rechargeOrderId) {
71 
    $.ajax({
72 
        type : "GET",
73 
        url : "/crm/recharge-order-info?rechargeOrderId=" + rechargeOrderId,
74 
        success : function(response) {
75 
            $('#' + domId).html(response);
76 
 
77 
            var trId = 'order-row-' + rechargeOrderId;
78 
            if (orderTable != null) {
79 
                for ( var index in orderTable.fnGetNodes()) {
80 
                    var item = orderTable.fnGetNodes()[index];
81 
                    if ($(item).attr('id') == trId) {
82 
                        orderTable.fnDisplayRow(item);
83 
                        break;
84 
                    }
85 
                }
86 
            }
87 
 
88 
            $('#recharge-orders tr').removeClass('selected');
6153 anupam.sin 89 
            $('#order-row-' + rechargeOrderId).addClass('selected');
6111 anupam.sin 90 
        }
91 
    });
92 
}
93 
 
3228 mandeep.dh 94 
function loadCartPane(domId, userId, cartId) {
95 
    $.ajax({
96 
        type : "GET",
97 
        url : "/crm/user-cart?userId=" + userId + "&cartId=" + cartId,
98 
        success : function(response) {
99 
            $('#' + domId).html(response);
100 
            cartTable = $('#user-cart').dataTable({
101 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 102 
              "bAutoWidth": false,
103 
              "aoColumns" : [{ "sWidth": "32%" },//name
104 
                             { "sWidth": "9%" },//quantity
105 
                             { "sWidth": "16%" },//actual price
106 
                             { "sWidth": "16%" },//discounted price
107 
                             { "sWidth": "9%" },//estimate
108 
                             { "sWidth": "18%" }],//created on
3228 mandeep.dh 109 
                "iDisplayLength" : 10,
3339 mandeep.dh 110 
                "sDom" : 'T<"clear">lfrtip',
111 
                "oTableTools" : {
112 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
113 
                },
3228 mandeep.dh 114 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
115 
            });
116 
        }
117 
    });
2714 vikas 118 
}
119 
 
3499 mandeep.dh 120 
function loadOrderInfo(domId, orderId) {
3228 mandeep.dh 121 
    $.ajax({
122 
        type : "GET",
3499 mandeep.dh 123 
        url : "/crm/user-order-info?orderId=" + orderId,
3228 mandeep.dh 124 
        success : function(response) {
125 
            $('#' + domId).html(response);
3220 mandeep.dh 126 
 
3228 mandeep.dh 127 
            var trId = 'order-row-' + orderId;
128 
            if (orderTable != null) {
129 
                for ( var index in orderTable.fnGetNodes()) {
130 
                    var item = orderTable.fnGetNodes()[index];
131 
                    if ($(item).attr('id') == trId) {
132 
                        orderTable.fnDisplayRow(item);
133 
                        break;
134 
                    }
135 
                }
136 
            }
3220 mandeep.dh 137 
 
3228 mandeep.dh 138 
            $('#user-orders tr').removeClass('selected');
139 
            $('#order-row-' + orderId).addClass('selected');
140 
        }
141 
    });
2714 vikas 142 
}
143 
 
3228 mandeep.dh 144 
function loadLineInfo(domId, userId, itemId) {
145 
    $.ajax({
146 
        type : "GET",
147 
        url : "/crm/user-line-info?userId=" + userId + "&itemId=" + itemId,
148 
        success : function(response) {
149 
            $('#' + domId).html(response);
150 
            $('#user-cart tr').removeClass('selected');
151 
            $('#cart-row-' + itemId).addClass('selected');
152 
        }
153 
    });
2830 vikas 154 
}
155 
 
3228 mandeep.dh 156 
function loadTicketInfo(domId, ticketId, ticketTable, activityId) {
157 
    $.ajax({
158 
        type : "GET",
3405 mandeep.dh 159 
        url : "/crm/tickets/" + ticketId + "/edit",
3228 mandeep.dh 160 
        success : function(response) {
161 
            $('#' + domId).html(response);
3206 mandeep.dh 162 
 
3228 mandeep.dh 163 
            var trId = 'ticket-row-' + ticketId;
164 
            if (ticketTable != null) {
165 
                for ( var index in ticketTable.fnGetNodes()) {
166 
                    var item = ticketTable.fnGetNodes()[index];
167 
                    if ($(item).attr('id') == trId) {
168 
                        ticketTable.fnDisplayRow(item);
169 
                        break;
170 
                    }
171 
                }
172 
            }
3206 mandeep.dh 173 
 
3228 mandeep.dh 174 
            $('#tickets tr').removeClass('selected');
175 
            $('#' + trId).addClass('selected');
176 
 
177 
            // For tickets accessed from activity page
178 
            if (activityId != null) {
3339 mandeep.dh 179 
                $('#activity tr').removeClass('selected');
3228 mandeep.dh 180 
                $('#activity-row-' + activityId).addClass('selected');
181 
            }
3546 mandeep.dh 182 
 
183 
            $('#order-table').dataTable({
184 
                "aaSorting" : [ [ 2, 'desc' ] ],
4241 anupam.sin 185 
//            "bAutoWidth": false,
186 
//            "aoColumns" : [{ "sWidth": "5%" },
187 
//                           { "sWidth": "20%" },
188 
//                           { "sWidth": "20%" },
189 
//                           { "sWidth": "12.5%" },
190 
//                           { "sWidth": "12.5%" },
191 
//                           { "sWidth": "10%" },
192 
//                           { "sWidth": "10%" },
193 
//                           { "sWidth": "10%" }],
4605 anupam.sin 194 
                "iDisplayLength" : 10,
3546 mandeep.dh 195 
                "fnDrawCallback": function() {truncateText(100);},
196 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
197 
            });
3228 mandeep.dh 198 
        }
199 
    });
3090 mandeep.dh 200 
}
201 
 
3405 mandeep.dh 202 
function createTicketDataTable(domId) {
3499 mandeep.dh 203 
    var ticketsTable = $('#' + domId).dataTable({
4142 mandeep.dh 204 
         "aaSorting" : [ [ 3, 'asc' ] ],
4241 anupam.sin 205 
         "bAutoWidth": false,
206 
         "aoColumns" : [{ "sWidth": "9%" },//ticket id
207 
                        { "sWidth": "16%" },//customer id or Description when orderId is set
208 
                        { "sWidth": "21%" },//category id
209 
                        { "sWidth": "13%" },//date created
210 
                        { "sWidth": "13%" },//date closed
211 
                        { "sWidth": "12%" },//assignee
212 
                        { "sWidth": "8%" },//status
213 
                        { "sWidth": "8%" }],//priority
3546 mandeep.dh 214 
        "fnDrawCallback": function() {truncateText(85);},
4605 anupam.sin 215 
        "iDisplayLength" : 10,
3339 mandeep.dh 216 
        "sDom" : 'T<"clear">lfrtip',
217 
        "oTableTools" : {
5203 amar.kumar 218 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
219 
            "sExtends": "csv",
220 
            "sFieldSeperator": "`"
3339 mandeep.dh 221 
        },
222 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
223 
    });
3499 mandeep.dh 224 
 
225 
    return ticketsTable;
3339 mandeep.dh 226 
}
227 
 
4241 anupam.sin 228 
function loadActivityDescription(domId, aActivityId) {
5521 amar.kumar 229 
	if($(aActivityId).attr('isRead')=="true") {
230 
		$('#' + domId).html("<h4>Activity Description :</h4><pre>" + $(aActivityId).parent().siblings('td[id="activity-description"]').attr('title') + '</pre>');
231 
	} else {
232 
		$('#' + domId).html("<h4>Activity Description :</h4><pre>" + $(aActivityId).parent().siblings('td[id="activity-description"]').attr('title') +
233 
				'</pre><br/><input type="button" value="Mark as read" activityid="'+ $(aActivityId).attr('activityid') +'" id="mark-as-read">');
234 
	}
4241 anupam.sin 235 
    $('#activity-table tr').removeClass('selected');
236 
    $(aActivityId).parent().parent().addClass('selected');
237 
}
238 
 
3422 mandeep.dh 239 
function loadActivityInfo(domId, activityId) {
3228 mandeep.dh 240 
    $.ajax({
241 
        type : "GET",
3422 mandeep.dh 242 
        url : "/crm/activity-info?activityId=" + activityId,
3228 mandeep.dh 243 
        success : function(response) {
244 
            $('#' + domId).html(response);
3339 mandeep.dh 245 
            $('#activity tr').removeClass('selected');
3228 mandeep.dh 246 
            $('#activity-row-' + activityId).addClass('selected');
3390 mandeep.dh 247 
            $('#activity').css('table-layout', 'fixed');
3228 mandeep.dh 248 
        }
249 
    });
3090 mandeep.dh 250 
}
251 
 
3405 mandeep.dh 252 
function createActivityDataTable(domId) {
3499 mandeep.dh 253 
    var activityTable = $('#' + domId).dataTable({
3339 mandeep.dh 254 
        "aaSorting" : [ [ 4, 'desc' ] ],
4241 anupam.sin 255 
     "bAutoWidth": false,
5203 amar.kumar 256 
      "aoColumns" : [{ "sWidth": "7%" },//id
257 
                     { "sWidth": "18%" },//activity type
258 
                     { "sWidth": "11%" },//description
259 
                     { "sWidth": "11%" },//timestamp
4241 anupam.sin 260 
                     { "sWidth": "12%" },//creator
5203 amar.kumar 261 
                     { "sWidth": "6%" },//customer id
262 
                     { "sWidth": "7%" },//ticket id
263 
                     { "sWidth": "7%" },//ticket status
264 
                     { "sWidth": "12%" },//category
265 
                     { "sWidth": "9%" }],//contact number
4605 anupam.sin 266 
        "iDisplayLength" : 10,
3339 mandeep.dh 267 
        "sDom" : 'T<"clear">lfrtip',
3546 mandeep.dh 268 
        "fnDrawCallback": function() {truncateText(95);},
3339 mandeep.dh 269 
        "oTableTools" : {
5203 amar.kumar 270 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
271 
            "sExtends": "csv",
272 
            "sFieldSeperator": "`"
3339 mandeep.dh 273 
        },
274 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
275 
    });
3499 mandeep.dh 276 
 
277 
    return activityTable;
3339 mandeep.dh 278 
}
279 
 
4793 amar.kumar 280 
function loadAgentsInfo(domId) {
281 
	$.ajax({
282 
		type    : "GET",
283 
		url	    : "/crm/agent",
284 
		success : function(response) {
285 
			$('#' + domId).html(response);
286 
 
287 
			var agentTable = $('#agents').dataTable({
288 
                "aaSorting" : [ [ 1, 'asc' ] ],
289 
                "bAutoWidth": false,
290 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
291 
                               { "sWidth": "35%" },//Agent Name
292 
                               { "sWidth": "40%" },//Email ID
293 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
294 
                "iDisplayLength" : 10,
295 
                "sDom" : 'T<"clear">lfrtip',
296 
                "oTableTools" : {
297 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
298 
                },
299 
            });
300 
		}
301 
	});
302 
}
303 
 
5909 amar.kumar 304 
function loadAllOpenTickets(domId) {
305 
	$.ajax({
306 
		type    : "GET",
307 
		url	    : "/crm/tickets!getAllOpenTickets",
308 
		success : function(response) {
309 
			$('#' + domId).html(response);
310 
 
311 
			var agentTable = $('#open-tickets').dataTable({
312 
                "aaSorting" : [ [ 1, 'asc' ] ],
313 
                "bAutoWidth": true,
314 
                "iDisplayLength" : 25,
315 
                "sDom" : 'T<"clear">lfrtip',
316 
                "oTableTools" : {
317 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
318 
                },
319 
            });
320 
		}
321 
	});
322 
}
323 
 
3405 mandeep.dh 324 
function loadTicketCreationForm(domId, params) {
3228 mandeep.dh 325 
    $.ajax({
326 
        type : "GET",
3339 mandeep.dh 327 
        url : "/crm/tickets/new",
3405 mandeep.dh 328 
        data : params,
3339 mandeep.dh 329 
        success : function(response) {
330 
            $('#' + domId).html(response);
331 
        }
332 
    });
333 
}
334 
 
3405 mandeep.dh 335 
function loadActivityCreationForm(domId, params) {
3339 mandeep.dh 336 
    $.ajax({
337 
        type : "GET",
338 
        url : "/crm/activity/new",
3405 mandeep.dh 339 
        data : params,
3339 mandeep.dh 340 
        success : function(response) {
341 
            $('#' + domId).html(response);
342 
        }
343 
    });
344 
}
345 
 
3090 mandeep.dh 346 
function updateTicket(domId, ticketId, params) {
3228 mandeep.dh 347 
    $.ajax({
4782 mandeep.dh 348 
        type : "POST",
349 
        url : "/crm/tickets!update?id=" + ticketId,
350 
        data : params,
3228 mandeep.dh 351 
        success : function(response) {
3339 mandeep.dh 352 
            var ticketTable = $('table[id$="tickets"]');
353 
            if (ticketTable.length == 1) {
354 
                var rowIndex = ticketTable.dataTable().fnGetPosition($('tr#ticket-row-' + ticketId)[0]);
355 
                var responseObj = jQuery(response);
3546 mandeep.dh 356 
                var actionMessages = responseObj.find('#action-messages').html();
3339 mandeep.dh 357 
                responseObj.find('#ticket-row-' + ticketId).children().each(
358 
                        function(i, item) {
359 
                            var th = responseObj.find('th').eq(i);
360 
                            if (th.text() == "Ticket Id") {
361 
                                return;
362 
                            }
363 
 
364 
                            var thOld = ticketTable.find('th').filter(
365 
                                    function(index) {
366 
                                        if ($(this).text() == th.text()) {
367 
                                            return true;
368 
                                        }
369 
 
370 
                                        return false;
371 
                                    });
372 
 
4249 anupam.sin 373 
                            if ($(thOld).length != 0) {
3339 mandeep.dh 374 
                                ticketTable.dataTable().fnUpdate($(item).text(), rowIndex, $(thOld).index(), true, false);
375 
                            }
376 
                        });
377 
 
3546 mandeep.dh 378 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
3339 mandeep.dh 379 
                ticketTable.css('table-layout', 'fixed');
3546 mandeep.dh 380 
 
381 
                var alertString = jQuery.trim(actionMessages);
382 
                if (alertString != '') {
383 
                    alert(alertString);
384 
                }
3339 mandeep.dh 385 
            }
386 
            else {
387 
                loadTicketInfo("bottom-infopane", ticketId, null, null);
388 
            }
389 
 
3499 mandeep.dh 390 
            truncateText(85);
3339 mandeep.dh 391 
        }
392 
    });
393 
}
394 
 
3090 mandeep.dh 395 
function createTicket(domId, params) {
3228 mandeep.dh 396 
    $.ajax({
397 
        type : "POST",
3339 mandeep.dh 398 
        url : "/crm/tickets",
3228 mandeep.dh 399 
        data : params,
400 
        success : function(response) {
401 
            $('#' + domId).html(response);
3405 mandeep.dh 402 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 403 
        }
404 
    });
3090 mandeep.dh 405 
}
406 
 
4793 amar.kumar 407 
function createAgent(params, managerId){
408 
	$.ajax({
409 
		type : "POST",
410 
		url : "/crm/agent!createAgent?managerId="+managerId,
411 
		data : params,
412 
		success : function(response) {
413 
			alert("Agent created with the specified information");
414 
			$.colorbox.close();
415 
			$('#infopane').html(response);
416 
			var agentTable = $('#agents').dataTable({
417 
                "aaSorting" : [ [ 1, 'asc' ] ],
418 
                "bAutoWidth": false,
419 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
420 
                               { "sWidth": "35%" },//Agent Name
421 
                               { "sWidth": "40%" },//Email ID
422 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
423 
                "iDisplayLength" : 10,
424 
                "sDom" : 'T<"clear">lfrtip',
425 
                "oTableTools" : {
426 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
427 
                },
428 
            });
429 
		}
430 
	});
431 
}
432 
 
5168 amar.kumar 433 
function changeAgentRole(params){
434 
	$.ajax({
435 
		type : "POST",
436 
		url : "/crm/agent!changeAgentRole",
437 
		data : params,
438 
		success : function(response) {
439 
			alert("Agent role changed");
440 
			$.colorbox.close();
441 
			$('#infopane').html(response);
442 
			var agentTable = $('#agents').dataTable({
443 
                "aaSorting" : [ [ 1, 'asc' ] ],
444 
                "bAutoWidth": false,
445 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
446 
                               { "sWidth": "35%" },//Agent Name
447 
                               { "sWidth": "40%" },//Email ID
448 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
449 
                "iDisplayLength" : 10,
450 
                "sDom" : 'T<"clear">lfrtip',
451 
                "oTableTools" : {
452 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
453 
                },
454 
            });
455 
		}
456 
	});
457 
}
458 
 
3090 mandeep.dh 459 
function createActivity(domId, params) {
3228 mandeep.dh 460 
    $.ajax({
461 
        type : "POST",
3339 mandeep.dh 462 
        url : "/crm/activity",
3228 mandeep.dh 463 
        data : params,
464 
        success : function(response) {
465 
            $('#' + domId).html(response);
3405 mandeep.dh 466 
            var activityTable = createActivityDataTable('activity');
3228 mandeep.dh 467 
        }
468 
    });
3106 mandeep.dh 469 
}
470 
 
471 
function goToHomePage() {
3228 mandeep.dh 472 
    document.location.href = "/crm";
3106 mandeep.dh 473 
}
474 
 
3422 mandeep.dh 475 
function loadTickets(domId, getURL, ticketId) {
3228 mandeep.dh 476 
    $.ajax({
477 
        type : "GET",
3234 mandeep.dh 478 
        url : getURL,
3228 mandeep.dh 479 
        success : function(response) {
480 
            $('#' + domId).html(response);
3405 mandeep.dh 481 
            var ticketTable = createTicketDataTable('tickets');
3422 mandeep.dh 482 
            if (ticketId != null) {
483 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
484 
                ticketTable.css('table-layout', 'fixed');
485 
            }
3228 mandeep.dh 486 
        }
487 
    });
3106 mandeep.dh 488 
}
5225 amar.kumar 489 
function changeActivityFormValidCriteria(commonDescription) {
490 
	if(commonDescription == "") {
491 
		$('#description').addClass('required');
492 
	} else {
493 
		$('#description').removeClass('required');
494 
	}
495 
}
3137 mandeep.dh 496 
 
3422 mandeep.dh 497 
function processActivityTypeChange(activityType) {
5203 amar.kumar 498 
	if(activityType != "RECEIVED_CALL_FROM_CUSTOMER") {
499 
		$('select#common-activity-desc').hide();
5224 amar.kumar 500 
		$('#description').addClass('required');
5203 amar.kumar 501 
	} else {
502 
		$('select#common-activity-desc').show();
503 
	}
3269 mandeep.dh 504 
    if (activityType == "SEND_EMAIL_TO_CUSTOMER") {
3228 mandeep.dh 505 
        $.colorbox({
506 
            inline : true,
3519 mandeep.dh 507 
            width : "775px",
508 
            height : "445px",
3228 mandeep.dh 509 
            href : "div#mail-div",
510 
            onClosed : function() {
3519 mandeep.dh 511 
				CKEDITOR.instances['mail-body'].destroy(false);
3228 mandeep.dh 512 
                $("div#mail-div").hide();
513 
                $('select#activity-type').val('OTHER');
514 
            }
515 
        });
3206 mandeep.dh 516 
 
3228 mandeep.dh 517 
        $("div#mail-div").show();
3701 mandeep.dh 518 
        $('#mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
3228 mandeep.dh 519 
    }
4020 mandeep.dh 520 
    else if (activityType == "ESCALATE_TICKET") {
521 
        $.colorbox({
522 
            inline : true,
523 
            width : "675px",
4027 mandeep.dh 524 
            height : "560px",
4020 mandeep.dh 525 
            href : "div#escalation-div",
526 
            onClosed : function() {
527 
                CKEDITOR.instances['escalation-mail-body'].destroy(false);
528 
                $("div#escalation-div").hide();
529 
                $('select#activity-type').val('OTHER');
530 
            }
531 
        });
532 
 
533 
        $("div#escalation-div").show();
534 
        $('#escalation-mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
535 
    }
3206 mandeep.dh 536 
}
537 
 
538 
function processInputFormSubmit() {
3228 mandeep.dh 539 
    $.ajax({
540 
        type : "POST",
541 
        url : "/crm/",
542 
        success : function(response) {
543 
            $.html(response);
3405 mandeep.dh 544 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 545 
        }
546 
    });
3339 mandeep.dh 547 
}
548 
 
549 
function listActivities(domId, params) {
550 
    $.ajax({
551 
        type : "GET",
552 
        url : "/crm/activity",
553 
        data : params,
554 
        success : function(response) {
555 
            $('#' + domId).html(response);
3405 mandeep.dh 556 
            var activityTable = createActivityDataTable('activity');
3339 mandeep.dh 557 
        }
558 
    });
559 
}
560 
 
561 
function truncateText(widthSize) {
4241 anupam.sin 562 
    $(".truncated-text").each(function() {
563 
    	$(this).truncate({
564 
            width : $(this).attr('truncatedTextWidth'),
565 
            addtitle : true
566 
        });
567 
	})
3339 mandeep.dh 568 
}
3390 mandeep.dh 569 
 
570 
function markAsRead(activityId) {
571 
    $.ajax({
572 
        type : "POST",
573 
        url : "/crm/activity!markAsRead?activityId=" + activityId,
574 
        success: function(response) {
575 
            listActivities('infopane', "creatorId=1");
576 
        }
577 
    });
578 
}
3397 mandeep.dh 579 
 
580 
function loadAdvancedSearchBox() {
581 
    $.colorbox({
582 
        inline : true,
583 
        width : "535px",
584 
        height : "465px",
585 
        href : "form#search",
586 
        onClosed : function() {
587 
            $("form#search").hide();
588 
        }
589 
    });
590 
 
591 
    $("form#search").show();
592 
}
593 
 
594 
function processSearchEntityChange(searchEntity) {
595 
    if (searchEntity == "Tickets") {
596 
        $("#assignee").show();
597 
        $("#creator").hide();
4142 mandeep.dh 598 
        $("tr#activityTypes").hide();
3397 mandeep.dh 599 
    }
600 
    else if (searchEntity == "Activities") {
601 
        $("#assignee").hide();
602 
        $("#creator").show();
4142 mandeep.dh 603 
        $("tr#activityTypes").show();
3397 mandeep.dh 604 
    }
605 
}
3499 mandeep.dh 606 
 
607 
function increaseTrustLevel(domId, userId, trustLevelDelta) {
608 
    $.ajax({
609 
        type : "PUT",
610 
        url : "/crm/user-info/" + userId + "?trustLevelDelta=" + trustLevelDelta,
611 
        success : function(response) {
612 
            $('#' + domId).html(response);
613 
        }
614 
    });
615 
}
616 
 
4241 anupam.sin 617 
function displayCancelOrderPopUp() {
618 
    	$.colorbox({
619 
            inline : true,
620 
            width : "650px",
4314 anupam.sin 621 
            height : "550px",
4689 anupam.sin 622 
            href : "div#cancel-div",
4241 anupam.sin 623 
            onClosed : function() {
4689 anupam.sin 624 
                CKEDITOR.instances['cancel-body'].destroy(false);
625 
                $("div#cancel-div").hide();
4241 anupam.sin 626 
            }
627 
        });
628 
 
4689 anupam.sin 629 
        $("div#cancel-div").show();
630 
        $('#cancel-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
4241 anupam.sin 631 
}
632 
 
633 
function cancelOrder(domId, ticketId, orderId, orderStatus, formData) {
4704 anupam.sin 634 
	if ($('#cancellationInitiator').val()) {
4689 anupam.sin 635 
		var cancellationInitiator = $('#cancellationInitiator').val();
636 
		var uri = "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId
637 
						+ "&cancellationInitiator=" + cancellationInitiator + "&" + formData;
638 
		var cancellationResult = function() {
639 
			document.location.href = "/crm?email=&orderId=" + orderId;
640 
		}
641 
	} else {
642 
		var uri = "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
643 
						+ "&orderStatus=" + orderStatus + "&" + formData;
644 
		var cancellationResult = function(response) {
645 
            $('#' + domId).html(response);
646 
        }
647 
	}
4241 anupam.sin 648 
    $.ajax({
649 
        type : "POST",
4689 anupam.sin 650 
        url : uri,
651 
        success : cancellationResult
4241 anupam.sin 652 
    });
4681 amar.kumar 653 
 
654 
    if(formData.indexOf("LOWER_PRICE_AVAILABLE_ELSEWHERE")!=-1){
655 
    	var desc = formData.split("&");
656 
    	var description = "Order cancelled because of Lower Price Available elsewhere";
657 
    	$.ajax({
658 
    		type : "POST",
659 
    		url : "/crm/tickets?orderId="+orderId+"&priority=MEDIUM&category=PRODUCT_PROCUREMENT"
660 
    				+ "&assigneeEmailId=chaitnaya.vats@shop2020.in&description="+description+"&"+desc[1],
661 
    		success : function(response){
662 
    			alert("Ticket created for Lower Price Available elsewhere");
663 
    		}
664 
    	});
665 
 
666 
    }
4241 anupam.sin 667 
}
4065 mandeep.dh 668 
 
4241 anupam.sin 669 
function updateOrderStatus(domId, ticketId, orderId, orderStatus) {
3499 mandeep.dh 670 
    $.ajax({
3546 mandeep.dh 671 
        type : "POST",
4241 anupam.sin 672 
        url : "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
673 
        					+ "&orderStatus=" + orderStatus,
3499 mandeep.dh 674 
        success : function(response) {
3546 mandeep.dh 675 
            $('#' + domId).html(response);
3499 mandeep.dh 676 
        }
677 
    });
3711 mandeep.dh 678 
}
679 
 
680 
function loadUnreadActivities(domId) {
681 
    $.ajax({
682 
        type : "GET",
683 
        url : "/crm/activity!getUnreadActivities",
684 
        success : function(response) {
685 
            $('#' + domId).html(response);
686 
            var activityTable = createActivityDataTable('activity');
687 
        }
688 
    });
689 
}
4065 mandeep.dh 690 
 
691 
function refreshSidebar() {
692 
    $.ajax({
4142 mandeep.dh 693 
        type : "PUT",
694 
        url : "/crm",
695 
        success : function(response) {
696 
            $('#sidebar').html($(response).find('#sidebar').html());
697 
        }
698 
    });
699 
}
700 
 
701 
function changeAddress(urlParams) {
702 
    $.ajax({
4065 mandeep.dh 703 
        type : "GET",
704 
        url : "/crm",
705 
        success : function(response) {
706 
            $('#sidebar').html($(response).find('#sidebar').html());
707 
        }
708 
    });
4267 anupam.sin 709 
}
710 
 
4681 amar.kumar 711 
function showHidecancelReasonDiv(cancelReason){
4793 amar.kumar 712 
	var reasonsToShowDiv = ['LOWER_PRICE_AVAILABLE_ELSEWHERE','OTHER','OUT_OF_STOCK','COLOR_OUT_OF_STOCK'];
713 
	if(($.inArray(cancelReason, reasonsToShowDiv))!=-1){
4681 amar.kumar 714 
		$('#cancelReasonBox').show();
715 
	} else {
716 
		$('#cancelReasonBox').hide();
717 
	}
718 
}
719 
 
4438 anupam.sin 720 
function blockPayment(transactionId, ticketId, paymentId) {
4267 anupam.sin 721 
	$.ajax({
722 
		type : "GET",
4451 anupam.sin 723 
		url : "/crm/tickets!blockPayment?transactionId=" + transactionId + "&id=" + ticketId + "&paymentId=" + paymentId,
4267 anupam.sin 724 
		success : function(response) {
725 
            $('#bottom-infopane').html(response);
726 
        }
727 
	});
728 
}
729 
 
4438 anupam.sin 730 
function allowPayment(transactionId, ticketId, paymentId) {
4267 anupam.sin 731 
	$.ajax({
732 
		type : "GET",
4451 anupam.sin 733 
		url : "/crm/tickets!allowPayment?transactionId=" + transactionId + "&id=" + ticketId + "&paymentId=" + paymentId,
4267 anupam.sin 734 
		success : function(response) {
735 
            $('#bottom-infopane').html(response);
736 
        }
737 
	});
4490 anupam.sin 738 
}
739 
 
740 
function denyDOA(orderId, ticketId) {
741 
	$.ajax({
742 
		type : "GET",
743 
		url : "/crm/tickets!denyDOA?orderId=" + orderId + "&id=" + ticketId,
744 
		success : function(response) {
745 
            $('#bottom-infopane').html(response);
746 
        }
747 
	});
748 
}
749 
 
750 
 
751 
function authorizeDOA(orderId, ticketId) {
752 
	$.ajax({
753 
		type : "GET",
754 
		url : "/crm/tickets!authorizeDOA?orderId=" + orderId + "&id=" + ticketId,
755 
		success : function(response) {
756 
            $('#bottom-infopane').html(response);
757 
        }
758 
	});
759 
}
760 
 
761 
function denyReturn(orderId, ticketId) {
762 
	$.ajax({
763 
		type : "GET",
764 
		url : "/crm/tickets!denyReturn?orderId=" + orderId + "&id=" + ticketId,
765 
		success : function(response) {
766 
            $('#bottom-infopane').html(response);
767 
        }
768 
	});
769 
}
770 
 
771 
 
772 
function authorizeReturn(orderId, ticketId) {
773 
	$.ajax({
774 
		type : "GET",
775 
		url : "/crm/tickets!authorizeReturn?orderId=" + orderId + "&id=" + ticketId,
776 
		success : function(response) {
777 
            $('#bottom-infopane').html(response);
778 
        }
779 
	});
4689 anupam.sin 780 
}
781 
 
782 
function markOrderForCancellation(orderId, formData) {
783 
	console.log(typeof(orderId), typeof(formData), orderId, formData);
784 
 
785 
	$.ajax({
786 
		type : "GET",
787 
		url : "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId + "&cancellationInitiator=" + formData,
788 
		success : function(response) {
789 
			document.location.href = "/crm?email=&orderId=" + orderId;
790 
        }
791 
	});
4793 amar.kumar 792 
}
793 
 
794 
function loadAgentCreationForm() {
795 
	$.colorbox({
796 
        inline : true,
797 
        width : "550px",
798 
        height : "400px",
799 
        href : "div#create-agent-div",
800 
        onClosed : function() {
801 
            $("div#create-agent-div").hide();
802 
        }
803 
    });
804 
 
805 
    $("div#create-agent-div").show();
806 
 
807 
}
808 
 
809 
function deactivateAgentPopup() {
810 
	$.colorbox({
811 
        inline : true,
812 
        width : "400px",
813 
        height : "150px",
814 
        href : "div#deactivate-agent-div",
815 
        onClosed : function() {
816 
            $("div#deactivate-agent-div").hide();
817 
        }
818 
    });
819 
 
820 
    $("div#deactivate-agent-div").show();
821 
 
822 
}
823 
 
824 
function changeAgentPasswordPopup(){
825 
	$.colorbox({
826 
        inline : true,
827 
        width  : "350px",
828 
        height : "350px",
829 
        href   : "div#change-password-div",
830 
        onClosed : function() {
831 
            $("div#change-password-div").hide();
832 
        }
833 
    });
834 
 
835 
    $("div#change-password-div").show();
836 
}
837 
 
5168 amar.kumar 838 
function changeAgentRolePopup(){
839 
	$.colorbox({
840 
        inline : true,
841 
        width  : "375px",
842 
        height : "350px",
843 
        href   : "div#change-agent-role-div",
844 
        onClosed : function() {
845 
            $("div#change-agent-role-div").hide();
846 
        }
847 
    });
4793 amar.kumar 848 
 
5168 amar.kumar 849 
    $("div#change-agent-role-div").show();
850 
}
851 
 
4793 amar.kumar 852 
function updateAgentPassword(){
853 
	if(($('#change-password1').val().trim())==($('#change-password2').val().trim())){
854 
		$.ajax({
855 
			type : "POST",
856 
			url : "/crm/agent!changePassword?emailId=" + $('#agentEmail').val() + "&newPassword=" + $('#change-password1').val().trim(),
857 
			success : function(response) {
858 
				alert("Password updated successfully");
859 
				$.colorbox.close();
860 
			}
861 
		});
862 
	}
863 
	else {
864 
		alert("Passwords not matching");
865 
		return false;
866 
	}
867 
}
868 
 
869 
function validateAgentCreationForm(){
870 
	var formError = false;
871 
	if($('#new-agent-name').val().length == 0) {
872 
		$('#agent-name-error').html("Please enter the name");
873 
		$('#new-agent-name').addClass('agent-form-error');
874 
		formError = true;
875 
	}
876 
	if(($('#new-agent-id').val().length == 0)) {
877 
		$('#agent-email-error').html("Please enter the Email-ID");
878 
		$('#new-agent-id').addClass('agent-form-error');
879 
		formError = true;
880 
	}
881 
	if($('#create-password1').val().length == 0) {
882 
		$('#agent-password1-error').html("Please enter password");
883 
		$('#create-password1').addClass('agent-form-error');
884 
		formError = true;
885 
	} else if($('#create-password2').val().length == 0){
886 
		$('#agent-password2-error').html("Please re enter password");
887 
		$('#create-password2').addClass('agent-form-error');
888 
		formError = true;
889 
	} else if($('#create-password1').val()!=$('#create-password2').val()) {
890 
		$('#agent-password1-error').html("Please make sure you entered same passwords");
891 
		$('#create-password1').addClass('agent-form-error');
892 
		$('#create-password2').addClass('agent-form-error');
893 
		formError = true;
894 
	}
895 
 
896 
	if(formError){
897 
		return false;
898 
	}
899 
	return true;
900 
}
901 
 
902 
function clearAgentCreationForm() {
903 
		$('#agent-name-error').html("");
904 
		$('#new-agent-name').removeClass('agent-form-error');
905 
		$('#agent-email-error').html("");
906 
		$('#new-agent-id').removeClass('agent-form-error');
907 
		$('#agent-password1-error').html("");
908 
		$('#create-password1').removeClass('agent-form-error');
909 
		$('#agent-password2-error').html("");
910 
		$('#create-password2').removeClass('agent-form-error');
911 
		$('#agent-password1-error').html("");
912 
		$('#create-password1').removeClass('agent-form-error');
913 
		$('#create-password2').removeClass('agent-form-error');
914 
}
915 
 
916 
function deactivateAgent(emailId, id) {
917 
	$.ajax({
918 
		type : "POST",
919 
		url : "/crm/agent!deActivateAgent?emailId=" + emailId+ "&id=" + id,
920 
		success : function(response) {
921 
			alert("Agent : " + "deactivated successfully");
922 
			$.colorbox.close();
923 
			$('#infopane').html(response);
924 
 
925 
			var agentTable = $('#agents').dataTable({
926 
                "aaSorting" : [ [ 1, 'asc' ] ],
927 
                "bAutoWidth": false,
928 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
929 
                               { "sWidth": "35%" },//Agent Name
930 
                               { "sWidth": "40%" },//Email ID
931 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
932 
                "iDisplayLength" : 10,
933 
                "sDom" : 'T<"clear">lfrtip',
934 
                "oTableTools" : {
935 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
936 
                },
937 
            });
938 
		}
939 
	});
5791 anupam.sin 940 
}
941 
 
5917 anupam.sin 942 
function extendExpiryDate(domId, ticketId, orderId, pickupExtension) {
5791 anupam.sin 943 
    $.ajax({
944 
        type : "POST",
5917 anupam.sin 945 
        url : "/crm/tickets!extendExpiry?id=" + ticketId + "&orderId=" + orderId + "&pickupExtension=" + pickupExtension,
5791 anupam.sin 946 
        success : function(response) {
947 
            $('#' + domId).html(response);
948 
        }
949 
    });
6507 anupam.sin 950 
}
951 
 
952 
function refundRechargeOrder(rechargeOrderId, domId) {
953 
	$.ajax({
954 
        type : "POST",
955 
        url : "/crm/recharge-order-info!refundRechargeOrder?rechargeOrderId=" + rechargeOrderId,
956 
        success : function(response) {
957 
        	$('#' + domId).html(response);
958 
            var trId = 'order-row-' + rechargeOrderId;
959 
            if (orderTable != null) {
960 
                for ( var index in orderTable.fnGetNodes()) {
961 
                    var item = orderTable.fnGetNodes()[index];
962 
                    if ($(item).attr('id') == trId) {
963 
                        orderTable.fnDisplayRow(item);
964 
                        break;
965 
                    }
966 
                }
967 
            }
968 
            $('#recharge-orders tr').removeClass('selected');
969 
            $('#order-row-' + rechargeOrderId).addClass('selected');
970 
        },
971 
        error : function() {
972 
        	$('#' + domId).html("<div style='padding:15px 5px 15px 5px;color:red;'><b>Error in refunding. " +
973 
        			"<a href='/crm/?email=&mobileNumber=&orderId=&ticketId=&rechargeOrderId=" + rechargeOrderId + "&deviceNumber=&submit=Search'>Try again</a> or contact Engineering team.</b></div>");
974 
        }
975 
    });
976 
 
4241 anupam.sin 977 
}