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Rev Author Line No. Line
2749 vikas 1 
var orderTable;
2 
var cartTable;
3096 mandeep.dh 3 
 
3090 mandeep.dh 4 
function loadUserPane(domId, userId) {
3228 mandeep.dh 5 
    $.ajax({
6 
        type : "GET",
7 
        url : "/crm/user-info?userId=" + userId,
8 
        success : function(response) {
9 
            $('#' + domId).html(response);
10 
        }
11 
    });
2674 vikas 12 
}
13 
 
3228 mandeep.dh 14 
function loadOrderPane(domId, userId, orderId) {
15 
    $.ajax({
16 
        type : "GET",
17 
        url : "/crm/user-orders?userId=" + userId,
18 
        success : function(response) {
19 
            $('#' + domId).html(response);
3499 mandeep.dh 20 
            loadOrderInfo("bottom-infopane", orderId);
3228 mandeep.dh 21 
            orderTable = $('#user-orders').dataTable({
22 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 23 
              "bAutoWidth": false,
24 
              "aoColumns" : [{ "sWidth": "16%" },//order id
25 
                             { "sWidth": "30%" },//item desc
26 
                             { "sWidth": "16%" },//created
27 
                             { "sWidth": "8%" },//amount
28 
                             { "sWidth": "17%" },//status
29 
                             { "sWidth": "9%" }],//mobile no.
3996 mandeep.dh 30 
                "fnDrawCallback": function() { truncateText(125); },
4605 anupam.sin 31 
                "iDisplayLength" : 10,
3339 mandeep.dh 32 
                "sDom" : 'T<"clear">lfrtip',
33 
                "oTableTools" : {
34 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
35 
                },
3228 mandeep.dh 36 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
37 
            });
38 
        }
39 
    });
2674 vikas 40 
}
41 
 
3228 mandeep.dh 42 
function loadCartPane(domId, userId, cartId) {
43 
    $.ajax({
44 
        type : "GET",
45 
        url : "/crm/user-cart?userId=" + userId + "&cartId=" + cartId,
46 
        success : function(response) {
47 
            $('#' + domId).html(response);
48 
            cartTable = $('#user-cart').dataTable({
49 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 50 
              "bAutoWidth": false,
51 
              "aoColumns" : [{ "sWidth": "32%" },//name
52 
                             { "sWidth": "9%" },//quantity
53 
                             { "sWidth": "16%" },//actual price
54 
                             { "sWidth": "16%" },//discounted price
55 
                             { "sWidth": "9%" },//estimate
56 
                             { "sWidth": "18%" }],//created on
3228 mandeep.dh 57 
                "iDisplayLength" : 10,
3339 mandeep.dh 58 
                "sDom" : 'T<"clear">lfrtip',
59 
                "oTableTools" : {
60 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
61 
                },
3228 mandeep.dh 62 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
63 
            });
64 
        }
65 
    });
2714 vikas 66 
}
67 
 
3499 mandeep.dh 68 
function loadOrderInfo(domId, orderId) {
3228 mandeep.dh 69 
    $.ajax({
70 
        type : "GET",
3499 mandeep.dh 71 
        url : "/crm/user-order-info?orderId=" + orderId,
3228 mandeep.dh 72 
        success : function(response) {
73 
            $('#' + domId).html(response);
3220 mandeep.dh 74 
 
3228 mandeep.dh 75 
            var trId = 'order-row-' + orderId;
76 
            if (orderTable != null) {
77 
                for ( var index in orderTable.fnGetNodes()) {
78 
                    var item = orderTable.fnGetNodes()[index];
79 
                    if ($(item).attr('id') == trId) {
80 
                        orderTable.fnDisplayRow(item);
81 
                        break;
82 
                    }
83 
                }
84 
            }
3220 mandeep.dh 85 
 
3228 mandeep.dh 86 
            $('#user-orders tr').removeClass('selected');
87 
            $('#order-row-' + orderId).addClass('selected');
88 
        }
89 
    });
2714 vikas 90 
}
91 
 
3228 mandeep.dh 92 
function loadLineInfo(domId, userId, itemId) {
93 
    $.ajax({
94 
        type : "GET",
95 
        url : "/crm/user-line-info?userId=" + userId + "&itemId=" + itemId,
96 
        success : function(response) {
97 
            $('#' + domId).html(response);
98 
            $('#user-cart tr').removeClass('selected');
99 
            $('#cart-row-' + itemId).addClass('selected');
100 
        }
101 
    });
2830 vikas 102 
}
103 
 
3228 mandeep.dh 104 
function loadTicketInfo(domId, ticketId, ticketTable, activityId) {
105 
    $.ajax({
106 
        type : "GET",
3405 mandeep.dh 107 
        url : "/crm/tickets/" + ticketId + "/edit",
3228 mandeep.dh 108 
        success : function(response) {
109 
            $('#' + domId).html(response);
3206 mandeep.dh 110 
 
3228 mandeep.dh 111 
            var trId = 'ticket-row-' + ticketId;
112 
            if (ticketTable != null) {
113 
                for ( var index in ticketTable.fnGetNodes()) {
114 
                    var item = ticketTable.fnGetNodes()[index];
115 
                    if ($(item).attr('id') == trId) {
116 
                        ticketTable.fnDisplayRow(item);
117 
                        break;
118 
                    }
119 
                }
120 
            }
3206 mandeep.dh 121 
 
3228 mandeep.dh 122 
            $('#tickets tr').removeClass('selected');
123 
            $('#' + trId).addClass('selected');
124 
 
125 
            // For tickets accessed from activity page
126 
            if (activityId != null) {
3339 mandeep.dh 127 
                $('#activity tr').removeClass('selected');
3228 mandeep.dh 128 
                $('#activity-row-' + activityId).addClass('selected');
129 
            }
3546 mandeep.dh 130 
 
131 
            $('#order-table').dataTable({
132 
                "aaSorting" : [ [ 2, 'desc' ] ],
4241 anupam.sin 133 
//            "bAutoWidth": false,
134 
//            "aoColumns" : [{ "sWidth": "5%" },
135 
//                           { "sWidth": "20%" },
136 
//                           { "sWidth": "20%" },
137 
//                           { "sWidth": "12.5%" },
138 
//                           { "sWidth": "12.5%" },
139 
//                           { "sWidth": "10%" },
140 
//                           { "sWidth": "10%" },
141 
//                           { "sWidth": "10%" }],
4605 anupam.sin 142 
                "iDisplayLength" : 10,
3546 mandeep.dh 143 
                "fnDrawCallback": function() {truncateText(100);},
144 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
145 
            });
3228 mandeep.dh 146 
        }
147 
    });
3090 mandeep.dh 148 
}
149 
 
3405 mandeep.dh 150 
function createTicketDataTable(domId) {
3499 mandeep.dh 151 
    var ticketsTable = $('#' + domId).dataTable({
4142 mandeep.dh 152 
         "aaSorting" : [ [ 3, 'asc' ] ],
4241 anupam.sin 153 
         "bAutoWidth": false,
154 
         "aoColumns" : [{ "sWidth": "9%" },//ticket id
155 
                        { "sWidth": "16%" },//customer id or Description when orderId is set
156 
                        { "sWidth": "21%" },//category id
157 
                        { "sWidth": "13%" },//date created
158 
                        { "sWidth": "13%" },//date closed
159 
                        { "sWidth": "12%" },//assignee
160 
                        { "sWidth": "8%" },//status
161 
                        { "sWidth": "8%" }],//priority
3546 mandeep.dh 162 
        "fnDrawCallback": function() {truncateText(85);},
4605 anupam.sin 163 
        "iDisplayLength" : 10,
3339 mandeep.dh 164 
        "sDom" : 'T<"clear">lfrtip',
165 
        "oTableTools" : {
5203 amar.kumar 166 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
167 
            "sExtends": "csv",
168 
            "sFieldSeperator": "`"
3339 mandeep.dh 169 
        },
170 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
171 
    });
3499 mandeep.dh 172 
 
173 
    return ticketsTable;
3339 mandeep.dh 174 
}
175 
 
4241 anupam.sin 176 
function loadActivityDescription(domId, aActivityId) {
5521 amar.kumar 177 
	if($(aActivityId).attr('isRead')=="true") {
178 
		$('#' + domId).html("<h4>Activity Description :</h4><pre>" + $(aActivityId).parent().siblings('td[id="activity-description"]').attr('title') + '</pre>');
179 
	} else {
180 
		$('#' + domId).html("<h4>Activity Description :</h4><pre>" + $(aActivityId).parent().siblings('td[id="activity-description"]').attr('title') +
181 
				'</pre><br/><input type="button" value="Mark as read" activityid="'+ $(aActivityId).attr('activityid') +'" id="mark-as-read">');
182 
	}
4241 anupam.sin 183 
    $('#activity-table tr').removeClass('selected');
184 
    $(aActivityId).parent().parent().addClass('selected');
185 
}
186 
 
3422 mandeep.dh 187 
function loadActivityInfo(domId, activityId) {
3228 mandeep.dh 188 
    $.ajax({
189 
        type : "GET",
3422 mandeep.dh 190 
        url : "/crm/activity-info?activityId=" + activityId,
3228 mandeep.dh 191 
        success : function(response) {
192 
            $('#' + domId).html(response);
3339 mandeep.dh 193 
            $('#activity tr').removeClass('selected');
3228 mandeep.dh 194 
            $('#activity-row-' + activityId).addClass('selected');
3390 mandeep.dh 195 
            $('#activity').css('table-layout', 'fixed');
3228 mandeep.dh 196 
        }
197 
    });
3090 mandeep.dh 198 
}
199 
 
3405 mandeep.dh 200 
function createActivityDataTable(domId) {
3499 mandeep.dh 201 
    var activityTable = $('#' + domId).dataTable({
3339 mandeep.dh 202 
        "aaSorting" : [ [ 4, 'desc' ] ],
4241 anupam.sin 203 
     "bAutoWidth": false,
5203 amar.kumar 204 
      "aoColumns" : [{ "sWidth": "7%" },//id
205 
                     { "sWidth": "18%" },//activity type
206 
                     { "sWidth": "11%" },//description
207 
                     { "sWidth": "11%" },//timestamp
4241 anupam.sin 208 
                     { "sWidth": "12%" },//creator
5203 amar.kumar 209 
                     { "sWidth": "6%" },//customer id
210 
                     { "sWidth": "7%" },//ticket id
211 
                     { "sWidth": "7%" },//ticket status
212 
                     { "sWidth": "12%" },//category
213 
                     { "sWidth": "9%" }],//contact number
4605 anupam.sin 214 
        "iDisplayLength" : 10,
3339 mandeep.dh 215 
        "sDom" : 'T<"clear">lfrtip',
3546 mandeep.dh 216 
        "fnDrawCallback": function() {truncateText(95);},
3339 mandeep.dh 217 
        "oTableTools" : {
5203 amar.kumar 218 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
219 
            "sExtends": "csv",
220 
            "sFieldSeperator": "`"
3339 mandeep.dh 221 
        },
222 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
223 
    });
3499 mandeep.dh 224 
 
225 
    return activityTable;
3339 mandeep.dh 226 
}
227 
 
4793 amar.kumar 228 
function loadAgentsInfo(domId) {
229 
	$.ajax({
230 
		type    : "GET",
231 
		url	    : "/crm/agent",
232 
		success : function(response) {
233 
			$('#' + domId).html(response);
234 
 
235 
			var agentTable = $('#agents').dataTable({
236 
                "aaSorting" : [ [ 1, 'asc' ] ],
237 
                "bAutoWidth": false,
238 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
239 
                               { "sWidth": "35%" },//Agent Name
240 
                               { "sWidth": "40%" },//Email ID
241 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
242 
                "iDisplayLength" : 10,
243 
                "sDom" : 'T<"clear">lfrtip',
244 
                "oTableTools" : {
245 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
246 
                },
247 
            });
248 
		}
249 
	});
250 
}
251 
 
5909 amar.kumar 252 
function loadAllOpenTickets(domId) {
253 
	$.ajax({
254 
		type    : "GET",
255 
		url	    : "/crm/tickets!getAllOpenTickets",
256 
		success : function(response) {
257 
			$('#' + domId).html(response);
258 
 
259 
			var agentTable = $('#open-tickets').dataTable({
260 
                "aaSorting" : [ [ 1, 'asc' ] ],
261 
                "bAutoWidth": true,
262 
                "iDisplayLength" : 25,
263 
                "sDom" : 'T<"clear">lfrtip',
264 
                "oTableTools" : {
265 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
266 
                },
267 
            });
268 
		}
269 
	});
270 
}
271 
 
3405 mandeep.dh 272 
function loadTicketCreationForm(domId, params) {
3228 mandeep.dh 273 
    $.ajax({
274 
        type : "GET",
3339 mandeep.dh 275 
        url : "/crm/tickets/new",
3405 mandeep.dh 276 
        data : params,
3339 mandeep.dh 277 
        success : function(response) {
278 
            $('#' + domId).html(response);
279 
        }
280 
    });
281 
}
282 
 
3405 mandeep.dh 283 
function loadActivityCreationForm(domId, params) {
3339 mandeep.dh 284 
    $.ajax({
285 
        type : "GET",
286 
        url : "/crm/activity/new",
3405 mandeep.dh 287 
        data : params,
3339 mandeep.dh 288 
        success : function(response) {
289 
            $('#' + domId).html(response);
290 
        }
291 
    });
292 
}
293 
 
3090 mandeep.dh 294 
function updateTicket(domId, ticketId, params) {
3228 mandeep.dh 295 
    $.ajax({
4782 mandeep.dh 296 
        type : "POST",
297 
        url : "/crm/tickets!update?id=" + ticketId,
298 
        data : params,
3228 mandeep.dh 299 
        success : function(response) {
3339 mandeep.dh 300 
            var ticketTable = $('table[id$="tickets"]');
301 
            if (ticketTable.length == 1) {
302 
                var rowIndex = ticketTable.dataTable().fnGetPosition($('tr#ticket-row-' + ticketId)[0]);
303 
                var responseObj = jQuery(response);
3546 mandeep.dh 304 
                var actionMessages = responseObj.find('#action-messages').html();
3339 mandeep.dh 305 
                responseObj.find('#ticket-row-' + ticketId).children().each(
306 
                        function(i, item) {
307 
                            var th = responseObj.find('th').eq(i);
308 
                            if (th.text() == "Ticket Id") {
309 
                                return;
310 
                            }
311 
 
312 
                            var thOld = ticketTable.find('th').filter(
313 
                                    function(index) {
314 
                                        if ($(this).text() == th.text()) {
315 
                                            return true;
316 
                                        }
317 
 
318 
                                        return false;
319 
                                    });
320 
 
4249 anupam.sin 321 
                            if ($(thOld).length != 0) {
3339 mandeep.dh 322 
                                ticketTable.dataTable().fnUpdate($(item).text(), rowIndex, $(thOld).index(), true, false);
323 
                            }
324 
                        });
325 
 
3546 mandeep.dh 326 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
3339 mandeep.dh 327 
                ticketTable.css('table-layout', 'fixed');
3546 mandeep.dh 328 
 
329 
                var alertString = jQuery.trim(actionMessages);
330 
                if (alertString != '') {
331 
                    alert(alertString);
332 
                }
3339 mandeep.dh 333 
            }
334 
            else {
335 
                loadTicketInfo("bottom-infopane", ticketId, null, null);
336 
            }
337 
 
3499 mandeep.dh 338 
            truncateText(85);
3339 mandeep.dh 339 
        }
340 
    });
341 
}
342 
 
3090 mandeep.dh 343 
function createTicket(domId, params) {
3228 mandeep.dh 344 
    $.ajax({
345 
        type : "POST",
3339 mandeep.dh 346 
        url : "/crm/tickets",
3228 mandeep.dh 347 
        data : params,
348 
        success : function(response) {
349 
            $('#' + domId).html(response);
3405 mandeep.dh 350 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 351 
        }
352 
    });
3090 mandeep.dh 353 
}
354 
 
4793 amar.kumar 355 
function createAgent(params, managerId){
356 
	$.ajax({
357 
		type : "POST",
358 
		url : "/crm/agent!createAgent?managerId="+managerId,
359 
		data : params,
360 
		success : function(response) {
361 
			alert("Agent created with the specified information");
362 
			$.colorbox.close();
363 
			$('#infopane').html(response);
364 
			var agentTable = $('#agents').dataTable({
365 
                "aaSorting" : [ [ 1, 'asc' ] ],
366 
                "bAutoWidth": false,
367 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
368 
                               { "sWidth": "35%" },//Agent Name
369 
                               { "sWidth": "40%" },//Email ID
370 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
371 
                "iDisplayLength" : 10,
372 
                "sDom" : 'T<"clear">lfrtip',
373 
                "oTableTools" : {
374 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
375 
                },
376 
            });
377 
		}
378 
	});
379 
}
380 
 
5168 amar.kumar 381 
function changeAgentRole(params){
382 
	$.ajax({
383 
		type : "POST",
384 
		url : "/crm/agent!changeAgentRole",
385 
		data : params,
386 
		success : function(response) {
387 
			alert("Agent role changed");
388 
			$.colorbox.close();
389 
			$('#infopane').html(response);
390 
			var agentTable = $('#agents').dataTable({
391 
                "aaSorting" : [ [ 1, 'asc' ] ],
392 
                "bAutoWidth": false,
393 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
394 
                               { "sWidth": "35%" },//Agent Name
395 
                               { "sWidth": "40%" },//Email ID
396 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
397 
                "iDisplayLength" : 10,
398 
                "sDom" : 'T<"clear">lfrtip',
399 
                "oTableTools" : {
400 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
401 
                },
402 
            });
403 
		}
404 
	});
405 
}
406 
 
3090 mandeep.dh 407 
function createActivity(domId, params) {
3228 mandeep.dh 408 
    $.ajax({
409 
        type : "POST",
3339 mandeep.dh 410 
        url : "/crm/activity",
3228 mandeep.dh 411 
        data : params,
412 
        success : function(response) {
413 
            $('#' + domId).html(response);
3405 mandeep.dh 414 
            var activityTable = createActivityDataTable('activity');
3228 mandeep.dh 415 
        }
416 
    });
3106 mandeep.dh 417 
}
418 
 
419 
function goToHomePage() {
3228 mandeep.dh 420 
    document.location.href = "/crm";
3106 mandeep.dh 421 
}
422 
 
3422 mandeep.dh 423 
function loadTickets(domId, getURL, ticketId) {
3228 mandeep.dh 424 
    $.ajax({
425 
        type : "GET",
3234 mandeep.dh 426 
        url : getURL,
3228 mandeep.dh 427 
        success : function(response) {
428 
            $('#' + domId).html(response);
3405 mandeep.dh 429 
            var ticketTable = createTicketDataTable('tickets');
3422 mandeep.dh 430 
            if (ticketId != null) {
431 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
432 
                ticketTable.css('table-layout', 'fixed');
433 
            }
3228 mandeep.dh 434 
        }
435 
    });
3106 mandeep.dh 436 
}
5225 amar.kumar 437 
function changeActivityFormValidCriteria(commonDescription) {
438 
	if(commonDescription == "") {
439 
		$('#description').addClass('required');
440 
	} else {
441 
		$('#description').removeClass('required');
442 
	}
443 
}
3137 mandeep.dh 444 
 
3422 mandeep.dh 445 
function processActivityTypeChange(activityType) {
5203 amar.kumar 446 
	if(activityType != "RECEIVED_CALL_FROM_CUSTOMER") {
447 
		$('select#common-activity-desc').hide();
5224 amar.kumar 448 
		$('#description').addClass('required');
5203 amar.kumar 449 
	} else {
450 
		$('select#common-activity-desc').show();
451 
	}
3269 mandeep.dh 452 
    if (activityType == "SEND_EMAIL_TO_CUSTOMER") {
3228 mandeep.dh 453 
        $.colorbox({
454 
            inline : true,
3519 mandeep.dh 455 
            width : "775px",
456 
            height : "445px",
3228 mandeep.dh 457 
            href : "div#mail-div",
458 
            onClosed : function() {
3519 mandeep.dh 459 
				CKEDITOR.instances['mail-body'].destroy(false);
3228 mandeep.dh 460 
                $("div#mail-div").hide();
461 
                $('select#activity-type').val('OTHER');
462 
            }
463 
        });
3206 mandeep.dh 464 
 
3228 mandeep.dh 465 
        $("div#mail-div").show();
3701 mandeep.dh 466 
        $('#mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
3228 mandeep.dh 467 
    }
4020 mandeep.dh 468 
    else if (activityType == "ESCALATE_TICKET") {
469 
        $.colorbox({
470 
            inline : true,
471 
            width : "675px",
4027 mandeep.dh 472 
            height : "560px",
4020 mandeep.dh 473 
            href : "div#escalation-div",
474 
            onClosed : function() {
475 
                CKEDITOR.instances['escalation-mail-body'].destroy(false);
476 
                $("div#escalation-div").hide();
477 
                $('select#activity-type').val('OTHER');
478 
            }
479 
        });
480 
 
481 
        $("div#escalation-div").show();
482 
        $('#escalation-mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
483 
    }
3206 mandeep.dh 484 
}
485 
 
486 
function processInputFormSubmit() {
3228 mandeep.dh 487 
    $.ajax({
488 
        type : "POST",
489 
        url : "/crm/",
490 
        success : function(response) {
491 
            $.html(response);
3405 mandeep.dh 492 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 493 
        }
494 
    });
3339 mandeep.dh 495 
}
496 
 
497 
function listActivities(domId, params) {
498 
    $.ajax({
499 
        type : "GET",
500 
        url : "/crm/activity",
501 
        data : params,
502 
        success : function(response) {
503 
            $('#' + domId).html(response);
3405 mandeep.dh 504 
            var activityTable = createActivityDataTable('activity');
3339 mandeep.dh 505 
        }
506 
    });
507 
}
508 
 
509 
function truncateText(widthSize) {
4241 anupam.sin 510 
    $(".truncated-text").each(function() {
511 
    	$(this).truncate({
512 
            width : $(this).attr('truncatedTextWidth'),
513 
            addtitle : true
514 
        });
515 
	})
3339 mandeep.dh 516 
}
3390 mandeep.dh 517 
 
518 
function markAsRead(activityId) {
519 
    $.ajax({
520 
        type : "POST",
521 
        url : "/crm/activity!markAsRead?activityId=" + activityId,
522 
        success: function(response) {
523 
            listActivities('infopane', "creatorId=1");
524 
        }
525 
    });
526 
}
3397 mandeep.dh 527 
 
528 
function loadAdvancedSearchBox() {
529 
    $.colorbox({
530 
        inline : true,
531 
        width : "535px",
532 
        height : "465px",
533 
        href : "form#search",
534 
        onClosed : function() {
535 
            $("form#search").hide();
536 
        }
537 
    });
538 
 
539 
    $("form#search").show();
540 
}
541 
 
542 
function processSearchEntityChange(searchEntity) {
543 
    if (searchEntity == "Tickets") {
544 
        $("#assignee").show();
545 
        $("#creator").hide();
4142 mandeep.dh 546 
        $("tr#activityTypes").hide();
3397 mandeep.dh 547 
    }
548 
    else if (searchEntity == "Activities") {
549 
        $("#assignee").hide();
550 
        $("#creator").show();
4142 mandeep.dh 551 
        $("tr#activityTypes").show();
3397 mandeep.dh 552 
    }
553 
}
3499 mandeep.dh 554 
 
555 
function increaseTrustLevel(domId, userId, trustLevelDelta) {
556 
    $.ajax({
557 
        type : "PUT",
558 
        url : "/crm/user-info/" + userId + "?trustLevelDelta=" + trustLevelDelta,
559 
        success : function(response) {
560 
            $('#' + domId).html(response);
561 
        }
562 
    });
563 
}
564 
 
4241 anupam.sin 565 
function displayCancelOrderPopUp() {
566 
    	$.colorbox({
567 
            inline : true,
568 
            width : "650px",
4314 anupam.sin 569 
            height : "550px",
4689 anupam.sin 570 
            href : "div#cancel-div",
4241 anupam.sin 571 
            onClosed : function() {
4689 anupam.sin 572 
                CKEDITOR.instances['cancel-body'].destroy(false);
573 
                $("div#cancel-div").hide();
4241 anupam.sin 574 
            }
575 
        });
576 
 
4689 anupam.sin 577 
        $("div#cancel-div").show();
578 
        $('#cancel-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
4241 anupam.sin 579 
}
580 
 
581 
function cancelOrder(domId, ticketId, orderId, orderStatus, formData) {
4704 anupam.sin 582 
	if ($('#cancellationInitiator').val()) {
4689 anupam.sin 583 
		var cancellationInitiator = $('#cancellationInitiator').val();
584 
		var uri = "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId
585 
						+ "&cancellationInitiator=" + cancellationInitiator + "&" + formData;
586 
		var cancellationResult = function() {
587 
			document.location.href = "/crm?email=&orderId=" + orderId;
588 
		}
589 
	} else {
590 
		var uri = "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
591 
						+ "&orderStatus=" + orderStatus + "&" + formData;
592 
		var cancellationResult = function(response) {
593 
            $('#' + domId).html(response);
594 
        }
595 
	}
4241 anupam.sin 596 
    $.ajax({
597 
        type : "POST",
4689 anupam.sin 598 
        url : uri,
599 
        success : cancellationResult
4241 anupam.sin 600 
    });
4681 amar.kumar 601 
 
602 
    if(formData.indexOf("LOWER_PRICE_AVAILABLE_ELSEWHERE")!=-1){
603 
    	var desc = formData.split("&");
604 
    	var description = "Order cancelled because of Lower Price Available elsewhere";
605 
    	$.ajax({
606 
    		type : "POST",
607 
    		url : "/crm/tickets?orderId="+orderId+"&priority=MEDIUM&category=PRODUCT_PROCUREMENT"
608 
    				+ "&assigneeEmailId=chaitnaya.vats@shop2020.in&description="+description+"&"+desc[1],
609 
    		success : function(response){
610 
    			alert("Ticket created for Lower Price Available elsewhere");
611 
    		}
612 
    	});
613 
 
614 
    }
4241 anupam.sin 615 
}
4065 mandeep.dh 616 
 
4241 anupam.sin 617 
function updateOrderStatus(domId, ticketId, orderId, orderStatus) {
3499 mandeep.dh 618 
    $.ajax({
3546 mandeep.dh 619 
        type : "POST",
4241 anupam.sin 620 
        url : "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
621 
        					+ "&orderStatus=" + orderStatus,
3499 mandeep.dh 622 
        success : function(response) {
3546 mandeep.dh 623 
            $('#' + domId).html(response);
3499 mandeep.dh 624 
        }
625 
    });
3711 mandeep.dh 626 
}
627 
 
628 
function loadUnreadActivities(domId) {
629 
    $.ajax({
630 
        type : "GET",
631 
        url : "/crm/activity!getUnreadActivities",
632 
        success : function(response) {
633 
            $('#' + domId).html(response);
634 
            var activityTable = createActivityDataTable('activity');
635 
        }
636 
    });
637 
}
4065 mandeep.dh 638 
 
639 
function refreshSidebar() {
640 
    $.ajax({
4142 mandeep.dh 641 
        type : "PUT",
642 
        url : "/crm",
643 
        success : function(response) {
644 
            $('#sidebar').html($(response).find('#sidebar').html());
645 
        }
646 
    });
647 
}
648 
 
649 
function changeAddress(urlParams) {
650 
    $.ajax({
4065 mandeep.dh 651 
        type : "GET",
652 
        url : "/crm",
653 
        success : function(response) {
654 
            $('#sidebar').html($(response).find('#sidebar').html());
655 
        }
656 
    });
4267 anupam.sin 657 
}
658 
 
4681 amar.kumar 659 
function showHidecancelReasonDiv(cancelReason){
4793 amar.kumar 660 
	var reasonsToShowDiv = ['LOWER_PRICE_AVAILABLE_ELSEWHERE','OTHER','OUT_OF_STOCK','COLOR_OUT_OF_STOCK'];
661 
	if(($.inArray(cancelReason, reasonsToShowDiv))!=-1){
4681 amar.kumar 662 
		$('#cancelReasonBox').show();
663 
	} else {
664 
		$('#cancelReasonBox').hide();
665 
	}
666 
}
667 
 
4438 anupam.sin 668 
function blockPayment(transactionId, ticketId, paymentId) {
4267 anupam.sin 669 
	$.ajax({
670 
		type : "GET",
4451 anupam.sin 671 
		url : "/crm/tickets!blockPayment?transactionId=" + transactionId + "&id=" + ticketId + "&paymentId=" + paymentId,
4267 anupam.sin 672 
		success : function(response) {
673 
            $('#bottom-infopane').html(response);
674 
        }
675 
	});
676 
}
677 
 
4438 anupam.sin 678 
function allowPayment(transactionId, ticketId, paymentId) {
4267 anupam.sin 679 
	$.ajax({
680 
		type : "GET",
4451 anupam.sin 681 
		url : "/crm/tickets!allowPayment?transactionId=" + transactionId + "&id=" + ticketId + "&paymentId=" + paymentId,
4267 anupam.sin 682 
		success : function(response) {
683 
            $('#bottom-infopane').html(response);
684 
        }
685 
	});
4490 anupam.sin 686 
}
687 
 
688 
function denyDOA(orderId, ticketId) {
689 
	$.ajax({
690 
		type : "GET",
691 
		url : "/crm/tickets!denyDOA?orderId=" + orderId + "&id=" + ticketId,
692 
		success : function(response) {
693 
            $('#bottom-infopane').html(response);
694 
        }
695 
	});
696 
}
697 
 
698 
 
699 
function authorizeDOA(orderId, ticketId) {
700 
	$.ajax({
701 
		type : "GET",
702 
		url : "/crm/tickets!authorizeDOA?orderId=" + orderId + "&id=" + ticketId,
703 
		success : function(response) {
704 
            $('#bottom-infopane').html(response);
705 
        }
706 
	});
707 
}
708 
 
709 
function denyReturn(orderId, ticketId) {
710 
	$.ajax({
711 
		type : "GET",
712 
		url : "/crm/tickets!denyReturn?orderId=" + orderId + "&id=" + ticketId,
713 
		success : function(response) {
714 
            $('#bottom-infopane').html(response);
715 
        }
716 
	});
717 
}
718 
 
719 
 
720 
function authorizeReturn(orderId, ticketId) {
721 
	$.ajax({
722 
		type : "GET",
723 
		url : "/crm/tickets!authorizeReturn?orderId=" + orderId + "&id=" + ticketId,
724 
		success : function(response) {
725 
            $('#bottom-infopane').html(response);
726 
        }
727 
	});
4689 anupam.sin 728 
}
729 
 
730 
function markOrderForCancellation(orderId, formData) {
731 
	console.log(typeof(orderId), typeof(formData), orderId, formData);
732 
 
733 
	$.ajax({
734 
		type : "GET",
735 
		url : "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId + "&cancellationInitiator=" + formData,
736 
		success : function(response) {
737 
			document.location.href = "/crm?email=&orderId=" + orderId;
738 
        }
739 
	});
4793 amar.kumar 740 
}
741 
 
742 
function loadAgentCreationForm() {
743 
	$.colorbox({
744 
        inline : true,
745 
        width : "550px",
746 
        height : "400px",
747 
        href : "div#create-agent-div",
748 
        onClosed : function() {
749 
            $("div#create-agent-div").hide();
750 
        }
751 
    });
752 
 
753 
    $("div#create-agent-div").show();
754 
 
755 
}
756 
 
757 
function deactivateAgentPopup() {
758 
	$.colorbox({
759 
        inline : true,
760 
        width : "400px",
761 
        height : "150px",
762 
        href : "div#deactivate-agent-div",
763 
        onClosed : function() {
764 
            $("div#deactivate-agent-div").hide();
765 
        }
766 
    });
767 
 
768 
    $("div#deactivate-agent-div").show();
769 
 
770 
}
771 
 
772 
function changeAgentPasswordPopup(){
773 
	$.colorbox({
774 
        inline : true,
775 
        width  : "350px",
776 
        height : "350px",
777 
        href   : "div#change-password-div",
778 
        onClosed : function() {
779 
            $("div#change-password-div").hide();
780 
        }
781 
    });
782 
 
783 
    $("div#change-password-div").show();
784 
}
785 
 
5168 amar.kumar 786 
function changeAgentRolePopup(){
787 
	$.colorbox({
788 
        inline : true,
789 
        width  : "375px",
790 
        height : "350px",
791 
        href   : "div#change-agent-role-div",
792 
        onClosed : function() {
793 
            $("div#change-agent-role-div").hide();
794 
        }
795 
    });
4793 amar.kumar 796 
 
5168 amar.kumar 797 
    $("div#change-agent-role-div").show();
798 
}
799 
 
4793 amar.kumar 800 
function updateAgentPassword(){
801 
	if(($('#change-password1').val().trim())==($('#change-password2').val().trim())){
802 
		$.ajax({
803 
			type : "POST",
804 
			url : "/crm/agent!changePassword?emailId=" + $('#agentEmail').val() + "&newPassword=" + $('#change-password1').val().trim(),
805 
			success : function(response) {
806 
				alert("Password updated successfully");
807 
				$.colorbox.close();
808 
			}
809 
		});
810 
	}
811 
	else {
812 
		alert("Passwords not matching");
813 
		return false;
814 
	}
815 
}
816 
 
817 
function validateAgentCreationForm(){
818 
	var formError = false;
819 
	if($('#new-agent-name').val().length == 0) {
820 
		$('#agent-name-error').html("Please enter the name");
821 
		$('#new-agent-name').addClass('agent-form-error');
822 
		formError = true;
823 
	}
824 
	if(($('#new-agent-id').val().length == 0)) {
825 
		$('#agent-email-error').html("Please enter the Email-ID");
826 
		$('#new-agent-id').addClass('agent-form-error');
827 
		formError = true;
828 
	}
829 
	if($('#create-password1').val().length == 0) {
830 
		$('#agent-password1-error').html("Please enter password");
831 
		$('#create-password1').addClass('agent-form-error');
832 
		formError = true;
833 
	} else if($('#create-password2').val().length == 0){
834 
		$('#agent-password2-error').html("Please re enter password");
835 
		$('#create-password2').addClass('agent-form-error');
836 
		formError = true;
837 
	} else if($('#create-password1').val()!=$('#create-password2').val()) {
838 
		$('#agent-password1-error').html("Please make sure you entered same passwords");
839 
		$('#create-password1').addClass('agent-form-error');
840 
		$('#create-password2').addClass('agent-form-error');
841 
		formError = true;
842 
	}
843 
 
844 
	if(formError){
845 
		return false;
846 
	}
847 
	return true;
848 
}
849 
 
850 
function clearAgentCreationForm() {
851 
		$('#agent-name-error').html("");
852 
		$('#new-agent-name').removeClass('agent-form-error');
853 
		$('#agent-email-error').html("");
854 
		$('#new-agent-id').removeClass('agent-form-error');
855 
		$('#agent-password1-error').html("");
856 
		$('#create-password1').removeClass('agent-form-error');
857 
		$('#agent-password2-error').html("");
858 
		$('#create-password2').removeClass('agent-form-error');
859 
		$('#agent-password1-error').html("");
860 
		$('#create-password1').removeClass('agent-form-error');
861 
		$('#create-password2').removeClass('agent-form-error');
862 
}
863 
 
864 
function deactivateAgent(emailId, id) {
865 
	$.ajax({
866 
		type : "POST",
867 
		url : "/crm/agent!deActivateAgent?emailId=" + emailId+ "&id=" + id,
868 
		success : function(response) {
869 
			alert("Agent : " + "deactivated successfully");
870 
			$.colorbox.close();
871 
			$('#infopane').html(response);
872 
 
873 
			var agentTable = $('#agents').dataTable({
874 
                "aaSorting" : [ [ 1, 'asc' ] ],
875 
                "bAutoWidth": false,
876 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
877 
                               { "sWidth": "35%" },//Agent Name
878 
                               { "sWidth": "40%" },//Email ID
879 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
880 
                "iDisplayLength" : 10,
881 
                "sDom" : 'T<"clear">lfrtip',
882 
                "oTableTools" : {
883 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
884 
                },
885 
            });
886 
		}
887 
	});
5791 anupam.sin 888 
}
889 
 
890 
function extendExpiryDate(domId, orderId, pickupExtension) {
891 
    $.ajax({
892 
        type : "POST",
893 
        url : "/crm/tickets!extendExpiry?orderId=" + orderId + "&pickupExtension=" + pickupExtension,
894 
        success : function(response) {
895 
            $('#' + domId).html(response);
896 
        }
897 
    });
4241 anupam.sin 898 
}