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Rev Author Line No. Line
2749 vikas 1 
var orderTable;
2 
var cartTable;
3096 mandeep.dh 3 
 
3090 mandeep.dh 4 
function loadUserPane(domId, userId) {
3228 mandeep.dh 5 
    $.ajax({
6 
        type : "GET",
7 
        url : "/crm/user-info?userId=" + userId,
8 
        success : function(response) {
9 
            $('#' + domId).html(response);
10 
        }
11 
    });
2674 vikas 12 
}
13 
 
3228 mandeep.dh 14 
function loadOrderPane(domId, userId, orderId) {
15 
    $.ajax({
16 
        type : "GET",
17 
        url : "/crm/user-orders?userId=" + userId,
18 
        success : function(response) {
19 
            $('#' + domId).html(response);
3499 mandeep.dh 20 
            loadOrderInfo("bottom-infopane", orderId);
3228 mandeep.dh 21 
            orderTable = $('#user-orders').dataTable({
22 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 23 
              "bAutoWidth": false,
24 
              "aoColumns" : [{ "sWidth": "16%" },//order id
25 
                             { "sWidth": "30%" },//item desc
26 
                             { "sWidth": "16%" },//created
27 
                             { "sWidth": "8%" },//amount
28 
                             { "sWidth": "17%" },//status
29 
                             { "sWidth": "9%" }],//mobile no.
3996 mandeep.dh 30 
                "fnDrawCallback": function() { truncateText(125); },
4605 anupam.sin 31 
                "iDisplayLength" : 10,
3339 mandeep.dh 32 
                "sDom" : 'T<"clear">lfrtip',
33 
                "oTableTools" : {
34 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
35 
                },
3228 mandeep.dh 36 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
37 
            });
38 
        }
39 
    });
2674 vikas 40 
}
41 
 
3228 mandeep.dh 42 
function loadCartPane(domId, userId, cartId) {
43 
    $.ajax({
44 
        type : "GET",
45 
        url : "/crm/user-cart?userId=" + userId + "&cartId=" + cartId,
46 
        success : function(response) {
47 
            $('#' + domId).html(response);
48 
            cartTable = $('#user-cart').dataTable({
49 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 50 
              "bAutoWidth": false,
51 
              "aoColumns" : [{ "sWidth": "32%" },//name
52 
                             { "sWidth": "9%" },//quantity
53 
                             { "sWidth": "16%" },//actual price
54 
                             { "sWidth": "16%" },//discounted price
55 
                             { "sWidth": "9%" },//estimate
56 
                             { "sWidth": "18%" }],//created on
3228 mandeep.dh 57 
                "iDisplayLength" : 10,
3339 mandeep.dh 58 
                "sDom" : 'T<"clear">lfrtip',
59 
                "oTableTools" : {
60 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
61 
                },
3228 mandeep.dh 62 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
63 
            });
64 
        }
65 
    });
2714 vikas 66 
}
67 
 
3499 mandeep.dh 68 
function loadOrderInfo(domId, orderId) {
3228 mandeep.dh 69 
    $.ajax({
70 
        type : "GET",
3499 mandeep.dh 71 
        url : "/crm/user-order-info?orderId=" + orderId,
3228 mandeep.dh 72 
        success : function(response) {
73 
            $('#' + domId).html(response);
3220 mandeep.dh 74 
 
3228 mandeep.dh 75 
            var trId = 'order-row-' + orderId;
76 
            if (orderTable != null) {
77 
                for ( var index in orderTable.fnGetNodes()) {
78 
                    var item = orderTable.fnGetNodes()[index];
79 
                    if ($(item).attr('id') == trId) {
80 
                        orderTable.fnDisplayRow(item);
81 
                        break;
82 
                    }
83 
                }
84 
            }
3220 mandeep.dh 85 
 
3228 mandeep.dh 86 
            $('#user-orders tr').removeClass('selected');
87 
            $('#order-row-' + orderId).addClass('selected');
88 
        }
89 
    });
2714 vikas 90 
}
91 
 
3228 mandeep.dh 92 
function loadLineInfo(domId, userId, itemId) {
93 
    $.ajax({
94 
        type : "GET",
95 
        url : "/crm/user-line-info?userId=" + userId + "&itemId=" + itemId,
96 
        success : function(response) {
97 
            $('#' + domId).html(response);
98 
            $('#user-cart tr').removeClass('selected');
99 
            $('#cart-row-' + itemId).addClass('selected');
100 
        }
101 
    });
2830 vikas 102 
}
103 
 
3228 mandeep.dh 104 
function loadTicketInfo(domId, ticketId, ticketTable, activityId) {
105 
    $.ajax({
106 
        type : "GET",
3405 mandeep.dh 107 
        url : "/crm/tickets/" + ticketId + "/edit",
3228 mandeep.dh 108 
        success : function(response) {
109 
            $('#' + domId).html(response);
3206 mandeep.dh 110 
 
3228 mandeep.dh 111 
            var trId = 'ticket-row-' + ticketId;
112 
            if (ticketTable != null) {
113 
                for ( var index in ticketTable.fnGetNodes()) {
114 
                    var item = ticketTable.fnGetNodes()[index];
115 
                    if ($(item).attr('id') == trId) {
116 
                        ticketTable.fnDisplayRow(item);
117 
                        break;
118 
                    }
119 
                }
120 
            }
3206 mandeep.dh 121 
 
3228 mandeep.dh 122 
            $('#tickets tr').removeClass('selected');
123 
            $('#' + trId).addClass('selected');
124 
 
125 
            // For tickets accessed from activity page
126 
            if (activityId != null) {
3339 mandeep.dh 127 
                $('#activity tr').removeClass('selected');
3228 mandeep.dh 128 
                $('#activity-row-' + activityId).addClass('selected');
129 
            }
3546 mandeep.dh 130 
 
131 
            $('#order-table').dataTable({
132 
                "aaSorting" : [ [ 2, 'desc' ] ],
4241 anupam.sin 133 
//            "bAutoWidth": false,
134 
//            "aoColumns" : [{ "sWidth": "5%" },
135 
//                           { "sWidth": "20%" },
136 
//                           { "sWidth": "20%" },
137 
//                           { "sWidth": "12.5%" },
138 
//                           { "sWidth": "12.5%" },
139 
//                           { "sWidth": "10%" },
140 
//                           { "sWidth": "10%" },
141 
//                           { "sWidth": "10%" }],
4605 anupam.sin 142 
                "iDisplayLength" : 10,
3546 mandeep.dh 143 
                "fnDrawCallback": function() {truncateText(100);},
144 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
145 
            });
3228 mandeep.dh 146 
        }
147 
    });
3090 mandeep.dh 148 
}
149 
 
3405 mandeep.dh 150 
function createTicketDataTable(domId) {
3499 mandeep.dh 151 
    var ticketsTable = $('#' + domId).dataTable({
4142 mandeep.dh 152 
         "aaSorting" : [ [ 3, 'asc' ] ],
4241 anupam.sin 153 
         "bAutoWidth": false,
154 
         "aoColumns" : [{ "sWidth": "9%" },//ticket id
155 
                        { "sWidth": "16%" },//customer id or Description when orderId is set
156 
                        { "sWidth": "21%" },//category id
157 
                        { "sWidth": "13%" },//date created
158 
                        { "sWidth": "13%" },//date closed
159 
                        { "sWidth": "12%" },//assignee
160 
                        { "sWidth": "8%" },//status
161 
                        { "sWidth": "8%" }],//priority
3546 mandeep.dh 162 
        "fnDrawCallback": function() {truncateText(85);},
4605 anupam.sin 163 
        "iDisplayLength" : 10,
3339 mandeep.dh 164 
        "sDom" : 'T<"clear">lfrtip',
165 
        "oTableTools" : {
5203 amar.kumar 166 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
167 
            "sExtends": "csv",
168 
            "sFieldSeperator": "`"
3339 mandeep.dh 169 
        },
170 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
171 
    });
3499 mandeep.dh 172 
 
173 
    return ticketsTable;
3339 mandeep.dh 174 
}
175 
 
4241 anupam.sin 176 
function loadActivityDescription(domId, aActivityId) {
177 
	$('#' + domId).html("<h4>Activity Description :</h4><pre>" + $(aActivityId).parent().siblings('td[id="activity-description"]').attr('title') + '</pre>');
178 
    $('#activity-table tr').removeClass('selected');
179 
    $(aActivityId).parent().parent().addClass('selected');
180 
}
181 
 
3422 mandeep.dh 182 
function loadActivityInfo(domId, activityId) {
3228 mandeep.dh 183 
    $.ajax({
184 
        type : "GET",
3422 mandeep.dh 185 
        url : "/crm/activity-info?activityId=" + activityId,
3228 mandeep.dh 186 
        success : function(response) {
187 
            $('#' + domId).html(response);
3339 mandeep.dh 188 
            $('#activity tr').removeClass('selected');
3228 mandeep.dh 189 
            $('#activity-row-' + activityId).addClass('selected');
3390 mandeep.dh 190 
            $('#activity').css('table-layout', 'fixed');
3228 mandeep.dh 191 
        }
192 
    });
3090 mandeep.dh 193 
}
194 
 
3405 mandeep.dh 195 
function createActivityDataTable(domId) {
3499 mandeep.dh 196 
    var activityTable = $('#' + domId).dataTable({
3339 mandeep.dh 197 
        "aaSorting" : [ [ 4, 'desc' ] ],
4241 anupam.sin 198 
     "bAutoWidth": false,
5203 amar.kumar 199 
      "aoColumns" : [{ "sWidth": "7%" },//id
200 
                     { "sWidth": "18%" },//activity type
201 
                     { "sWidth": "11%" },//description
202 
                     { "sWidth": "11%" },//timestamp
4241 anupam.sin 203 
                     { "sWidth": "12%" },//creator
5203 amar.kumar 204 
                     { "sWidth": "6%" },//customer id
205 
                     { "sWidth": "7%" },//ticket id
206 
                     { "sWidth": "7%" },//ticket status
207 
                     { "sWidth": "12%" },//category
208 
                     { "sWidth": "9%" }],//contact number
4605 anupam.sin 209 
        "iDisplayLength" : 10,
3339 mandeep.dh 210 
        "sDom" : 'T<"clear">lfrtip',
3546 mandeep.dh 211 
        "fnDrawCallback": function() {truncateText(95);},
3339 mandeep.dh 212 
        "oTableTools" : {
5203 amar.kumar 213 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
214 
            "sExtends": "csv",
215 
            "sFieldSeperator": "`"
3339 mandeep.dh 216 
        },
217 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
218 
    });
3499 mandeep.dh 219 
 
220 
    return activityTable;
3339 mandeep.dh 221 
}
222 
 
4793 amar.kumar 223 
function loadAgentsInfo(domId) {
224 
	$.ajax({
225 
		type    : "GET",
226 
		url	    : "/crm/agent",
227 
		success : function(response) {
228 
			$('#' + domId).html(response);
229 
 
230 
			var agentTable = $('#agents').dataTable({
231 
                "aaSorting" : [ [ 1, 'asc' ] ],
232 
                "bAutoWidth": false,
233 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
234 
                               { "sWidth": "35%" },//Agent Name
235 
                               { "sWidth": "40%" },//Email ID
236 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
237 
                "iDisplayLength" : 10,
238 
                "sDom" : 'T<"clear">lfrtip',
239 
                "oTableTools" : {
240 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
241 
                },
242 
            });
243 
		}
244 
	});
245 
}
246 
 
3405 mandeep.dh 247 
function loadTicketCreationForm(domId, params) {
3228 mandeep.dh 248 
    $.ajax({
249 
        type : "GET",
3339 mandeep.dh 250 
        url : "/crm/tickets/new",
3405 mandeep.dh 251 
        data : params,
3339 mandeep.dh 252 
        success : function(response) {
253 
            $('#' + domId).html(response);
254 
        }
255 
    });
256 
}
257 
 
3405 mandeep.dh 258 
function loadActivityCreationForm(domId, params) {
3339 mandeep.dh 259 
    $.ajax({
260 
        type : "GET",
261 
        url : "/crm/activity/new",
3405 mandeep.dh 262 
        data : params,
3339 mandeep.dh 263 
        success : function(response) {
264 
            $('#' + domId).html(response);
265 
        }
266 
    });
267 
}
268 
 
3090 mandeep.dh 269 
function updateTicket(domId, ticketId, params) {
3228 mandeep.dh 270 
    $.ajax({
4782 mandeep.dh 271 
        type : "POST",
272 
        url : "/crm/tickets!update?id=" + ticketId,
273 
        data : params,
3228 mandeep.dh 274 
        success : function(response) {
3339 mandeep.dh 275 
            var ticketTable = $('table[id$="tickets"]');
276 
            if (ticketTable.length == 1) {
277 
                var rowIndex = ticketTable.dataTable().fnGetPosition($('tr#ticket-row-' + ticketId)[0]);
278 
                var responseObj = jQuery(response);
3546 mandeep.dh 279 
                var actionMessages = responseObj.find('#action-messages').html();
3339 mandeep.dh 280 
                responseObj.find('#ticket-row-' + ticketId).children().each(
281 
                        function(i, item) {
282 
                            var th = responseObj.find('th').eq(i);
283 
                            if (th.text() == "Ticket Id") {
284 
                                return;
285 
                            }
286 
 
287 
                            var thOld = ticketTable.find('th').filter(
288 
                                    function(index) {
289 
                                        if ($(this).text() == th.text()) {
290 
                                            return true;
291 
                                        }
292 
 
293 
                                        return false;
294 
                                    });
295 
 
4249 anupam.sin 296 
                            if ($(thOld).length != 0) {
3339 mandeep.dh 297 
                                ticketTable.dataTable().fnUpdate($(item).text(), rowIndex, $(thOld).index(), true, false);
298 
                            }
299 
                        });
300 
 
3546 mandeep.dh 301 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
3339 mandeep.dh 302 
                ticketTable.css('table-layout', 'fixed');
3546 mandeep.dh 303 
 
304 
                var alertString = jQuery.trim(actionMessages);
305 
                if (alertString != '') {
306 
                    alert(alertString);
307 
                }
3339 mandeep.dh 308 
            }
309 
            else {
310 
                loadTicketInfo("bottom-infopane", ticketId, null, null);
311 
            }
312 
 
3499 mandeep.dh 313 
            truncateText(85);
3339 mandeep.dh 314 
        }
315 
    });
316 
}
317 
 
3090 mandeep.dh 318 
function createTicket(domId, params) {
3228 mandeep.dh 319 
    $.ajax({
320 
        type : "POST",
3339 mandeep.dh 321 
        url : "/crm/tickets",
3228 mandeep.dh 322 
        data : params,
323 
        success : function(response) {
324 
            $('#' + domId).html(response);
3405 mandeep.dh 325 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 326 
        }
327 
    });
3090 mandeep.dh 328 
}
329 
 
4793 amar.kumar 330 
function createAgent(params, managerId){
331 
	$.ajax({
332 
		type : "POST",
333 
		url : "/crm/agent!createAgent?managerId="+managerId,
334 
		data : params,
335 
		success : function(response) {
336 
			alert("Agent created with the specified information");
337 
			$.colorbox.close();
338 
			$('#infopane').html(response);
339 
			var agentTable = $('#agents').dataTable({
340 
                "aaSorting" : [ [ 1, 'asc' ] ],
341 
                "bAutoWidth": false,
342 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
343 
                               { "sWidth": "35%" },//Agent Name
344 
                               { "sWidth": "40%" },//Email ID
345 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
346 
                "iDisplayLength" : 10,
347 
                "sDom" : 'T<"clear">lfrtip',
348 
                "oTableTools" : {
349 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
350 
                },
351 
            });
352 
		}
353 
	});
354 
}
355 
 
5168 amar.kumar 356 
function changeAgentRole(params){
357 
	$.ajax({
358 
		type : "POST",
359 
		url : "/crm/agent!changeAgentRole",
360 
		data : params,
361 
		success : function(response) {
362 
			alert("Agent role changed");
363 
			$.colorbox.close();
364 
			$('#infopane').html(response);
365 
			var agentTable = $('#agents').dataTable({
366 
                "aaSorting" : [ [ 1, 'asc' ] ],
367 
                "bAutoWidth": false,
368 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
369 
                               { "sWidth": "35%" },//Agent Name
370 
                               { "sWidth": "40%" },//Email ID
371 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
372 
                "iDisplayLength" : 10,
373 
                "sDom" : 'T<"clear">lfrtip',
374 
                "oTableTools" : {
375 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
376 
                },
377 
            });
378 
		}
379 
	});
380 
}
381 
 
3090 mandeep.dh 382 
function createActivity(domId, params) {
3228 mandeep.dh 383 
    $.ajax({
384 
        type : "POST",
3339 mandeep.dh 385 
        url : "/crm/activity",
3228 mandeep.dh 386 
        data : params,
387 
        success : function(response) {
388 
            $('#' + domId).html(response);
3405 mandeep.dh 389 
            var activityTable = createActivityDataTable('activity');
3228 mandeep.dh 390 
        }
391 
    });
3106 mandeep.dh 392 
}
393 
 
394 
function goToHomePage() {
3228 mandeep.dh 395 
    document.location.href = "/crm";
3106 mandeep.dh 396 
}
397 
 
3422 mandeep.dh 398 
function loadTickets(domId, getURL, ticketId) {
3228 mandeep.dh 399 
    $.ajax({
400 
        type : "GET",
3234 mandeep.dh 401 
        url : getURL,
3228 mandeep.dh 402 
        success : function(response) {
403 
            $('#' + domId).html(response);
3405 mandeep.dh 404 
            var ticketTable = createTicketDataTable('tickets');
3422 mandeep.dh 405 
            if (ticketId != null) {
406 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
407 
                ticketTable.css('table-layout', 'fixed');
408 
            }
3228 mandeep.dh 409 
        }
410 
    });
3106 mandeep.dh 411 
}
3137 mandeep.dh 412 
 
3422 mandeep.dh 413 
function processActivityTypeChange(activityType) {
5203 amar.kumar 414 
	if(activityType != "RECEIVED_CALL_FROM_CUSTOMER") {
415 
		$('select#common-activity-desc').hide();
5224 amar.kumar 416 
		$('#description').addClass('required');
5203 amar.kumar 417 
	} else {
418 
		$('select#common-activity-desc').show();
5224 amar.kumar 419 
		$('#description').removeClass('required');
5203 amar.kumar 420 
	}
3269 mandeep.dh 421 
    if (activityType == "SEND_EMAIL_TO_CUSTOMER") {
3228 mandeep.dh 422 
        $.colorbox({
423 
            inline : true,
3519 mandeep.dh 424 
            width : "775px",
425 
            height : "445px",
3228 mandeep.dh 426 
            href : "div#mail-div",
427 
            onClosed : function() {
3519 mandeep.dh 428 
				CKEDITOR.instances['mail-body'].destroy(false);
3228 mandeep.dh 429 
                $("div#mail-div").hide();
430 
                $('select#activity-type').val('OTHER');
431 
            }
432 
        });
3206 mandeep.dh 433 
 
3228 mandeep.dh 434 
        $("div#mail-div").show();
3701 mandeep.dh 435 
        $('#mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
3228 mandeep.dh 436 
    }
4020 mandeep.dh 437 
    else if (activityType == "ESCALATE_TICKET") {
438 
        $.colorbox({
439 
            inline : true,
440 
            width : "675px",
4027 mandeep.dh 441 
            height : "560px",
4020 mandeep.dh 442 
            href : "div#escalation-div",
443 
            onClosed : function() {
444 
                CKEDITOR.instances['escalation-mail-body'].destroy(false);
445 
                $("div#escalation-div").hide();
446 
                $('select#activity-type').val('OTHER');
447 
            }
448 
        });
449 
 
450 
        $("div#escalation-div").show();
451 
        $('#escalation-mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
452 
    }
3206 mandeep.dh 453 
}
454 
 
455 
function processInputFormSubmit() {
3228 mandeep.dh 456 
    $.ajax({
457 
        type : "POST",
458 
        url : "/crm/",
459 
        success : function(response) {
460 
            $.html(response);
3405 mandeep.dh 461 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 462 
        }
463 
    });
3339 mandeep.dh 464 
}
465 
 
466 
function listActivities(domId, params) {
467 
    $.ajax({
468 
        type : "GET",
469 
        url : "/crm/activity",
470 
        data : params,
471 
        success : function(response) {
472 
            $('#' + domId).html(response);
3405 mandeep.dh 473 
            var activityTable = createActivityDataTable('activity');
3339 mandeep.dh 474 
        }
475 
    });
476 
}
477 
 
478 
function truncateText(widthSize) {
4241 anupam.sin 479 
    $(".truncated-text").each(function() {
480 
    	$(this).truncate({
481 
            width : $(this).attr('truncatedTextWidth'),
482 
            addtitle : true
483 
        });
484 
	})
3339 mandeep.dh 485 
}
3390 mandeep.dh 486 
 
487 
function markAsRead(activityId) {
488 
    $.ajax({
489 
        type : "POST",
490 
        url : "/crm/activity!markAsRead?activityId=" + activityId,
491 
        success: function(response) {
492 
            listActivities('infopane', "creatorId=1");
493 
        }
494 
    });
495 
}
3397 mandeep.dh 496 
 
497 
function loadAdvancedSearchBox() {
498 
    $.colorbox({
499 
        inline : true,
500 
        width : "535px",
501 
        height : "465px",
502 
        href : "form#search",
503 
        onClosed : function() {
504 
            $("form#search").hide();
505 
        }
506 
    });
507 
 
508 
    $("form#search").show();
509 
}
510 
 
511 
function processSearchEntityChange(searchEntity) {
512 
    if (searchEntity == "Tickets") {
513 
        $("#assignee").show();
514 
        $("#creator").hide();
4142 mandeep.dh 515 
        $("tr#activityTypes").hide();
3397 mandeep.dh 516 
    }
517 
    else if (searchEntity == "Activities") {
518 
        $("#assignee").hide();
519 
        $("#creator").show();
4142 mandeep.dh 520 
        $("tr#activityTypes").show();
3397 mandeep.dh 521 
    }
522 
}
3499 mandeep.dh 523 
 
524 
function increaseTrustLevel(domId, userId, trustLevelDelta) {
525 
    $.ajax({
526 
        type : "PUT",
527 
        url : "/crm/user-info/" + userId + "?trustLevelDelta=" + trustLevelDelta,
528 
        success : function(response) {
529 
            $('#' + domId).html(response);
530 
        }
531 
    });
532 
}
533 
 
4241 anupam.sin 534 
function displayCancelOrderPopUp() {
535 
    	$.colorbox({
536 
            inline : true,
537 
            width : "650px",
4314 anupam.sin 538 
            height : "550px",
4689 anupam.sin 539 
            href : "div#cancel-div",
4241 anupam.sin 540 
            onClosed : function() {
4689 anupam.sin 541 
                CKEDITOR.instances['cancel-body'].destroy(false);
542 
                $("div#cancel-div").hide();
4241 anupam.sin 543 
            }
544 
        });
545 
 
4689 anupam.sin 546 
        $("div#cancel-div").show();
547 
        $('#cancel-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
4241 anupam.sin 548 
}
549 
 
550 
function cancelOrder(domId, ticketId, orderId, orderStatus, formData) {
4704 anupam.sin 551 
	if ($('#cancellationInitiator').val()) {
4689 anupam.sin 552 
		var cancellationInitiator = $('#cancellationInitiator').val();
553 
		var uri = "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId
554 
						+ "&cancellationInitiator=" + cancellationInitiator + "&" + formData;
555 
		var cancellationResult = function() {
556 
			document.location.href = "/crm?email=&orderId=" + orderId;
557 
		}
558 
	} else {
559 
		var uri = "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
560 
						+ "&orderStatus=" + orderStatus + "&" + formData;
561 
		var cancellationResult = function(response) {
562 
            $('#' + domId).html(response);
563 
        }
564 
	}
4241 anupam.sin 565 
    $.ajax({
566 
        type : "POST",
4689 anupam.sin 567 
        url : uri,
568 
        success : cancellationResult
4241 anupam.sin 569 
    });
4681 amar.kumar 570 
 
571 
    if(formData.indexOf("LOWER_PRICE_AVAILABLE_ELSEWHERE")!=-1){
572 
    	var desc = formData.split("&");
573 
    	var description = "Order cancelled because of Lower Price Available elsewhere";
574 
    	$.ajax({
575 
    		type : "POST",
576 
    		url : "/crm/tickets?orderId="+orderId+"&priority=MEDIUM&category=PRODUCT_PROCUREMENT"
577 
    				+ "&assigneeEmailId=chaitnaya.vats@shop2020.in&description="+description+"&"+desc[1],
578 
    		success : function(response){
579 
    			alert("Ticket created for Lower Price Available elsewhere");
580 
    		}
581 
    	});
582 
 
583 
    }
4241 anupam.sin 584 
}
4065 mandeep.dh 585 
 
4241 anupam.sin 586 
function updateOrderStatus(domId, ticketId, orderId, orderStatus) {
3499 mandeep.dh 587 
    $.ajax({
3546 mandeep.dh 588 
        type : "POST",
4241 anupam.sin 589 
        url : "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
590 
        					+ "&orderStatus=" + orderStatus,
3499 mandeep.dh 591 
        success : function(response) {
3546 mandeep.dh 592 
            $('#' + domId).html(response);
3499 mandeep.dh 593 
        }
594 
    });
3711 mandeep.dh 595 
}
596 
 
597 
function loadUnreadActivities(domId) {
598 
    $.ajax({
599 
        type : "GET",
600 
        url : "/crm/activity!getUnreadActivities",
601 
        success : function(response) {
602 
            $('#' + domId).html(response);
603 
            var activityTable = createActivityDataTable('activity');
604 
        }
605 
    });
606 
}
4065 mandeep.dh 607 
 
608 
function refreshSidebar() {
609 
    $.ajax({
4142 mandeep.dh 610 
        type : "PUT",
611 
        url : "/crm",
612 
        success : function(response) {
613 
            $('#sidebar').html($(response).find('#sidebar').html());
614 
        }
615 
    });
616 
}
617 
 
618 
function changeAddress(urlParams) {
619 
    $.ajax({
4065 mandeep.dh 620 
        type : "GET",
621 
        url : "/crm",
622 
        success : function(response) {
623 
            $('#sidebar').html($(response).find('#sidebar').html());
624 
        }
625 
    });
4267 anupam.sin 626 
}
627 
 
4681 amar.kumar 628 
function showHidecancelReasonDiv(cancelReason){
4793 amar.kumar 629 
	var reasonsToShowDiv = ['LOWER_PRICE_AVAILABLE_ELSEWHERE','OTHER','OUT_OF_STOCK','COLOR_OUT_OF_STOCK'];
630 
	if(($.inArray(cancelReason, reasonsToShowDiv))!=-1){
4681 amar.kumar 631 
		$('#cancelReasonBox').show();
632 
	} else {
633 
		$('#cancelReasonBox').hide();
634 
	}
635 
}
636 
 
4438 anupam.sin 637 
function blockPayment(transactionId, ticketId, paymentId) {
4267 anupam.sin 638 
	$.ajax({
639 
		type : "GET",
4451 anupam.sin 640 
		url : "/crm/tickets!blockPayment?transactionId=" + transactionId + "&id=" + ticketId + "&paymentId=" + paymentId,
4267 anupam.sin 641 
		success : function(response) {
642 
            $('#bottom-infopane').html(response);
643 
        }
644 
	});
645 
}
646 
 
4438 anupam.sin 647 
function allowPayment(transactionId, ticketId, paymentId) {
4267 anupam.sin 648 
	$.ajax({
649 
		type : "GET",
4451 anupam.sin 650 
		url : "/crm/tickets!allowPayment?transactionId=" + transactionId + "&id=" + ticketId + "&paymentId=" + paymentId,
4267 anupam.sin 651 
		success : function(response) {
652 
            $('#bottom-infopane').html(response);
653 
        }
654 
	});
4490 anupam.sin 655 
}
656 
 
657 
function denyDOA(orderId, ticketId) {
658 
	$.ajax({
659 
		type : "GET",
660 
		url : "/crm/tickets!denyDOA?orderId=" + orderId + "&id=" + ticketId,
661 
		success : function(response) {
662 
            $('#bottom-infopane').html(response);
663 
        }
664 
	});
665 
}
666 
 
667 
 
668 
function authorizeDOA(orderId, ticketId) {
669 
	$.ajax({
670 
		type : "GET",
671 
		url : "/crm/tickets!authorizeDOA?orderId=" + orderId + "&id=" + ticketId,
672 
		success : function(response) {
673 
            $('#bottom-infopane').html(response);
674 
        }
675 
	});
676 
}
677 
 
678 
function denyReturn(orderId, ticketId) {
679 
	$.ajax({
680 
		type : "GET",
681 
		url : "/crm/tickets!denyReturn?orderId=" + orderId + "&id=" + ticketId,
682 
		success : function(response) {
683 
            $('#bottom-infopane').html(response);
684 
        }
685 
	});
686 
}
687 
 
688 
 
689 
function authorizeReturn(orderId, ticketId) {
690 
	$.ajax({
691 
		type : "GET",
692 
		url : "/crm/tickets!authorizeReturn?orderId=" + orderId + "&id=" + ticketId,
693 
		success : function(response) {
694 
            $('#bottom-infopane').html(response);
695 
        }
696 
	});
4689 anupam.sin 697 
}
698 
 
699 
function markOrderForCancellation(orderId, formData) {
700 
	console.log(typeof(orderId), typeof(formData), orderId, formData);
701 
 
702 
	$.ajax({
703 
		type : "GET",
704 
		url : "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId + "&cancellationInitiator=" + formData,
705 
		success : function(response) {
706 
			document.location.href = "/crm?email=&orderId=" + orderId;
707 
        }
708 
	});
4793 amar.kumar 709 
}
710 
 
711 
function loadAgentCreationForm() {
712 
	$.colorbox({
713 
        inline : true,
714 
        width : "550px",
715 
        height : "400px",
716 
        href : "div#create-agent-div",
717 
        onClosed : function() {
718 
            $("div#create-agent-div").hide();
719 
        }
720 
    });
721 
 
722 
    $("div#create-agent-div").show();
723 
 
724 
}
725 
 
726 
function deactivateAgentPopup() {
727 
	$.colorbox({
728 
        inline : true,
729 
        width : "400px",
730 
        height : "150px",
731 
        href : "div#deactivate-agent-div",
732 
        onClosed : function() {
733 
            $("div#deactivate-agent-div").hide();
734 
        }
735 
    });
736 
 
737 
    $("div#deactivate-agent-div").show();
738 
 
739 
}
740 
 
741 
function changeAgentPasswordPopup(){
742 
	$.colorbox({
743 
        inline : true,
744 
        width  : "350px",
745 
        height : "350px",
746 
        href   : "div#change-password-div",
747 
        onClosed : function() {
748 
            $("div#change-password-div").hide();
749 
        }
750 
    });
751 
 
752 
    $("div#change-password-div").show();
753 
}
754 
 
5168 amar.kumar 755 
function changeAgentRolePopup(){
756 
	$.colorbox({
757 
        inline : true,
758 
        width  : "375px",
759 
        height : "350px",
760 
        href   : "div#change-agent-role-div",
761 
        onClosed : function() {
762 
            $("div#change-agent-role-div").hide();
763 
        }
764 
    });
4793 amar.kumar 765 
 
5168 amar.kumar 766 
    $("div#change-agent-role-div").show();
767 
}
768 
 
4793 amar.kumar 769 
function updateAgentPassword(){
770 
	if(($('#change-password1').val().trim())==($('#change-password2').val().trim())){
771 
		$.ajax({
772 
			type : "POST",
773 
			url : "/crm/agent!changePassword?emailId=" + $('#agentEmail').val() + "&newPassword=" + $('#change-password1').val().trim(),
774 
			success : function(response) {
775 
				alert("Password updated successfully");
776 
				$.colorbox.close();
777 
			}
778 
		});
779 
	}
780 
	else {
781 
		alert("Passwords not matching");
782 
		return false;
783 
	}
784 
}
785 
 
786 
function validateAgentCreationForm(){
787 
	var formError = false;
788 
	if($('#new-agent-name').val().length == 0) {
789 
		$('#agent-name-error').html("Please enter the name");
790 
		$('#new-agent-name').addClass('agent-form-error');
791 
		formError = true;
792 
	}
793 
	if(($('#new-agent-id').val().length == 0)) {
794 
		$('#agent-email-error').html("Please enter the Email-ID");
795 
		$('#new-agent-id').addClass('agent-form-error');
796 
		formError = true;
797 
	}
798 
	if($('#create-password1').val().length == 0) {
799 
		$('#agent-password1-error').html("Please enter password");
800 
		$('#create-password1').addClass('agent-form-error');
801 
		formError = true;
802 
	} else if($('#create-password2').val().length == 0){
803 
		$('#agent-password2-error').html("Please re enter password");
804 
		$('#create-password2').addClass('agent-form-error');
805 
		formError = true;
806 
	} else if($('#create-password1').val()!=$('#create-password2').val()) {
807 
		$('#agent-password1-error').html("Please make sure you entered same passwords");
808 
		$('#create-password1').addClass('agent-form-error');
809 
		$('#create-password2').addClass('agent-form-error');
810 
		formError = true;
811 
	}
812 
 
813 
	if(formError){
814 
		return false;
815 
	}
816 
	return true;
817 
}
818 
 
819 
function clearAgentCreationForm() {
820 
		$('#agent-name-error').html("");
821 
		$('#new-agent-name').removeClass('agent-form-error');
822 
		$('#agent-email-error').html("");
823 
		$('#new-agent-id').removeClass('agent-form-error');
824 
		$('#agent-password1-error').html("");
825 
		$('#create-password1').removeClass('agent-form-error');
826 
		$('#agent-password2-error').html("");
827 
		$('#create-password2').removeClass('agent-form-error');
828 
		$('#agent-password1-error').html("");
829 
		$('#create-password1').removeClass('agent-form-error');
830 
		$('#create-password2').removeClass('agent-form-error');
831 
}
832 
 
833 
function deactivateAgent(emailId, id) {
834 
	$.ajax({
835 
		type : "POST",
836 
		url : "/crm/agent!deActivateAgent?emailId=" + emailId+ "&id=" + id,
837 
		success : function(response) {
838 
			alert("Agent : " + "deactivated successfully");
839 
			$.colorbox.close();
840 
			$('#infopane').html(response);
841 
 
842 
			var agentTable = $('#agents').dataTable({
843 
                "aaSorting" : [ [ 1, 'asc' ] ],
844 
                "bAutoWidth": false,
845 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
846 
                               { "sWidth": "35%" },//Agent Name
847 
                               { "sWidth": "40%" },//Email ID
848 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
849 
                "iDisplayLength" : 10,
850 
                "sDom" : 'T<"clear">lfrtip',
851 
                "oTableTools" : {
852 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
853 
                },
854 
            });
855 
		}
856 
	});
4241 anupam.sin 857 
}