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Rev Author Line No. Line
2749 vikas 1 
var orderTable;
2 
var cartTable;
3096 mandeep.dh 3 
 
3090 mandeep.dh 4 
function loadUserPane(domId, userId) {
3228 mandeep.dh 5 
    $.ajax({
6 
        type : "GET",
7 
        url : "/crm/user-info?userId=" + userId,
8 
        success : function(response) {
9 
            $('#' + domId).html(response);
10 
        }
11 
    });
2674 vikas 12 
}
13 
 
3228 mandeep.dh 14 
function loadOrderPane(domId, userId, orderId) {
15 
    $.ajax({
16 
        type : "GET",
17 
        url : "/crm/user-orders?userId=" + userId,
18 
        success : function(response) {
19 
            $('#' + domId).html(response);
3499 mandeep.dh 20 
            loadOrderInfo("bottom-infopane", orderId);
3228 mandeep.dh 21 
            orderTable = $('#user-orders').dataTable({
22 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 23 
              "bAutoWidth": false,
24 
              "aoColumns" : [{ "sWidth": "16%" },//order id
25 
                             { "sWidth": "30%" },//item desc
26 
                             { "sWidth": "16%" },//created
27 
                             { "sWidth": "8%" },//amount
28 
                             { "sWidth": "17%" },//status
29 
                             { "sWidth": "9%" }],//mobile no.
3996 mandeep.dh 30 
                "fnDrawCallback": function() { truncateText(125); },
4605 anupam.sin 31 
                "iDisplayLength" : 10,
3339 mandeep.dh 32 
                "sDom" : 'T<"clear">lfrtip',
33 
                "oTableTools" : {
34 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
35 
                },
3228 mandeep.dh 36 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
37 
            });
38 
        }
39 
    });
2674 vikas 40 
}
41 
 
3228 mandeep.dh 42 
function loadCartPane(domId, userId, cartId) {
43 
    $.ajax({
44 
        type : "GET",
45 
        url : "/crm/user-cart?userId=" + userId + "&cartId=" + cartId,
46 
        success : function(response) {
47 
            $('#' + domId).html(response);
48 
            cartTable = $('#user-cart').dataTable({
49 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 50 
              "bAutoWidth": false,
51 
              "aoColumns" : [{ "sWidth": "32%" },//name
52 
                             { "sWidth": "9%" },//quantity
53 
                             { "sWidth": "16%" },//actual price
54 
                             { "sWidth": "16%" },//discounted price
55 
                             { "sWidth": "9%" },//estimate
56 
                             { "sWidth": "18%" }],//created on
3228 mandeep.dh 57 
                "iDisplayLength" : 10,
3339 mandeep.dh 58 
                "sDom" : 'T<"clear">lfrtip',
59 
                "oTableTools" : {
60 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
61 
                },
3228 mandeep.dh 62 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
63 
            });
64 
        }
65 
    });
2714 vikas 66 
}
67 
 
3499 mandeep.dh 68 
function loadOrderInfo(domId, orderId) {
3228 mandeep.dh 69 
    $.ajax({
70 
        type : "GET",
3499 mandeep.dh 71 
        url : "/crm/user-order-info?orderId=" + orderId,
3228 mandeep.dh 72 
        success : function(response) {
73 
            $('#' + domId).html(response);
3220 mandeep.dh 74 
 
3228 mandeep.dh 75 
            var trId = 'order-row-' + orderId;
76 
            if (orderTable != null) {
77 
                for ( var index in orderTable.fnGetNodes()) {
78 
                    var item = orderTable.fnGetNodes()[index];
79 
                    if ($(item).attr('id') == trId) {
80 
                        orderTable.fnDisplayRow(item);
81 
                        break;
82 
                    }
83 
                }
84 
            }
3220 mandeep.dh 85 
 
3228 mandeep.dh 86 
            $('#user-orders tr').removeClass('selected');
87 
            $('#order-row-' + orderId).addClass('selected');
88 
        }
89 
    });
2714 vikas 90 
}
91 
 
3228 mandeep.dh 92 
function loadLineInfo(domId, userId, itemId) {
93 
    $.ajax({
94 
        type : "GET",
95 
        url : "/crm/user-line-info?userId=" + userId + "&itemId=" + itemId,
96 
        success : function(response) {
97 
            $('#' + domId).html(response);
98 
            $('#user-cart tr').removeClass('selected');
99 
            $('#cart-row-' + itemId).addClass('selected');
100 
        }
101 
    });
2830 vikas 102 
}
103 
 
3228 mandeep.dh 104 
function loadTicketInfo(domId, ticketId, ticketTable, activityId) {
105 
    $.ajax({
106 
        type : "GET",
3405 mandeep.dh 107 
        url : "/crm/tickets/" + ticketId + "/edit",
3228 mandeep.dh 108 
        success : function(response) {
109 
            $('#' + domId).html(response);
3206 mandeep.dh 110 
 
3228 mandeep.dh 111 
            var trId = 'ticket-row-' + ticketId;
112 
            if (ticketTable != null) {
113 
                for ( var index in ticketTable.fnGetNodes()) {
114 
                    var item = ticketTable.fnGetNodes()[index];
115 
                    if ($(item).attr('id') == trId) {
116 
                        ticketTable.fnDisplayRow(item);
117 
                        break;
118 
                    }
119 
                }
120 
            }
3206 mandeep.dh 121 
 
3228 mandeep.dh 122 
            $('#tickets tr').removeClass('selected');
123 
            $('#' + trId).addClass('selected');
124 
 
125 
            // For tickets accessed from activity page
126 
            if (activityId != null) {
3339 mandeep.dh 127 
                $('#activity tr').removeClass('selected');
3228 mandeep.dh 128 
                $('#activity-row-' + activityId).addClass('selected');
129 
            }
3546 mandeep.dh 130 
 
131 
            $('#order-table').dataTable({
132 
                "aaSorting" : [ [ 2, 'desc' ] ],
4241 anupam.sin 133 
//            "bAutoWidth": false,
134 
//            "aoColumns" : [{ "sWidth": "5%" },
135 
//                           { "sWidth": "20%" },
136 
//                           { "sWidth": "20%" },
137 
//                           { "sWidth": "12.5%" },
138 
//                           { "sWidth": "12.5%" },
139 
//                           { "sWidth": "10%" },
140 
//                           { "sWidth": "10%" },
141 
//                           { "sWidth": "10%" }],
4605 anupam.sin 142 
                "iDisplayLength" : 10,
3546 mandeep.dh 143 
                "fnDrawCallback": function() {truncateText(100);},
144 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
145 
            });
3228 mandeep.dh 146 
        }
147 
    });
3090 mandeep.dh 148 
}
149 
 
3405 mandeep.dh 150 
function createTicketDataTable(domId) {
3499 mandeep.dh 151 
    var ticketsTable = $('#' + domId).dataTable({
4142 mandeep.dh 152 
         "aaSorting" : [ [ 3, 'asc' ] ],
4241 anupam.sin 153 
         "bAutoWidth": false,
154 
         "aoColumns" : [{ "sWidth": "9%" },//ticket id
155 
                        { "sWidth": "16%" },//customer id or Description when orderId is set
156 
                        { "sWidth": "21%" },//category id
157 
                        { "sWidth": "13%" },//date created
158 
                        { "sWidth": "13%" },//date closed
159 
                        { "sWidth": "12%" },//assignee
160 
                        { "sWidth": "8%" },//status
161 
                        { "sWidth": "8%" }],//priority
3546 mandeep.dh 162 
        "fnDrawCallback": function() {truncateText(85);},
4605 anupam.sin 163 
        "iDisplayLength" : 10,
3339 mandeep.dh 164 
        "sDom" : 'T<"clear">lfrtip',
165 
        "oTableTools" : {
5203 amar.kumar 166 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
167 
            "sExtends": "csv",
168 
            "sFieldSeperator": "`"
3339 mandeep.dh 169 
        },
170 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
171 
    });
3499 mandeep.dh 172 
 
173 
    return ticketsTable;
3339 mandeep.dh 174 
}
175 
 
4241 anupam.sin 176 
function loadActivityDescription(domId, aActivityId) {
177 
	$('#' + domId).html("<h4>Activity Description :</h4><pre>" + $(aActivityId).parent().siblings('td[id="activity-description"]').attr('title') + '</pre>');
178 
    $('#activity-table tr').removeClass('selected');
179 
    $(aActivityId).parent().parent().addClass('selected');
180 
}
181 
 
3422 mandeep.dh 182 
function loadActivityInfo(domId, activityId) {
3228 mandeep.dh 183 
    $.ajax({
184 
        type : "GET",
3422 mandeep.dh 185 
        url : "/crm/activity-info?activityId=" + activityId,
3228 mandeep.dh 186 
        success : function(response) {
187 
            $('#' + domId).html(response);
3339 mandeep.dh 188 
            $('#activity tr').removeClass('selected');
3228 mandeep.dh 189 
            $('#activity-row-' + activityId).addClass('selected');
3390 mandeep.dh 190 
            $('#activity').css('table-layout', 'fixed');
3228 mandeep.dh 191 
        }
192 
    });
3090 mandeep.dh 193 
}
194 
 
3405 mandeep.dh 195 
function createActivityDataTable(domId) {
3499 mandeep.dh 196 
    var activityTable = $('#' + domId).dataTable({
3339 mandeep.dh 197 
        "aaSorting" : [ [ 4, 'desc' ] ],
4241 anupam.sin 198 
     "bAutoWidth": false,
5203 amar.kumar 199 
      "aoColumns" : [{ "sWidth": "7%" },//id
200 
                     { "sWidth": "18%" },//activity type
201 
                     { "sWidth": "11%" },//description
202 
                     { "sWidth": "11%" },//timestamp
4241 anupam.sin 203 
                     { "sWidth": "12%" },//creator
5203 amar.kumar 204 
                     { "sWidth": "6%" },//customer id
205 
                     { "sWidth": "7%" },//ticket id
206 
                     { "sWidth": "7%" },//ticket status
207 
                     { "sWidth": "12%" },//category
208 
                     { "sWidth": "9%" }],//contact number
4605 anupam.sin 209 
        "iDisplayLength" : 10,
3339 mandeep.dh 210 
        "sDom" : 'T<"clear">lfrtip',
3546 mandeep.dh 211 
        "fnDrawCallback": function() {truncateText(95);},
3339 mandeep.dh 212 
        "oTableTools" : {
5203 amar.kumar 213 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
214 
            "sExtends": "csv",
215 
            "sFieldSeperator": "`"
3339 mandeep.dh 216 
        },
217 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
218 
    });
3499 mandeep.dh 219 
 
220 
    return activityTable;
3339 mandeep.dh 221 
}
222 
 
4793 amar.kumar 223 
function loadAgentsInfo(domId) {
224 
	$.ajax({
225 
		type    : "GET",
226 
		url	    : "/crm/agent",
227 
		success : function(response) {
228 
			$('#' + domId).html(response);
229 
 
230 
			var agentTable = $('#agents').dataTable({
231 
                "aaSorting" : [ [ 1, 'asc' ] ],
232 
                "bAutoWidth": false,
233 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
234 
                               { "sWidth": "35%" },//Agent Name
235 
                               { "sWidth": "40%" },//Email ID
236 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
237 
                "iDisplayLength" : 10,
238 
                "sDom" : 'T<"clear">lfrtip',
239 
                "oTableTools" : {
240 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
241 
                },
242 
            });
243 
		}
244 
	});
245 
}
246 
 
3405 mandeep.dh 247 
function loadTicketCreationForm(domId, params) {
3228 mandeep.dh 248 
    $.ajax({
249 
        type : "GET",
3339 mandeep.dh 250 
        url : "/crm/tickets/new",
3405 mandeep.dh 251 
        data : params,
3339 mandeep.dh 252 
        success : function(response) {
253 
            $('#' + domId).html(response);
254 
        }
255 
    });
256 
}
257 
 
3405 mandeep.dh 258 
function loadActivityCreationForm(domId, params) {
3339 mandeep.dh 259 
    $.ajax({
260 
        type : "GET",
261 
        url : "/crm/activity/new",
3405 mandeep.dh 262 
        data : params,
3339 mandeep.dh 263 
        success : function(response) {
264 
            $('#' + domId).html(response);
265 
        }
266 
    });
267 
}
268 
 
3090 mandeep.dh 269 
function updateTicket(domId, ticketId, params) {
3228 mandeep.dh 270 
    $.ajax({
4782 mandeep.dh 271 
        type : "POST",
272 
        url : "/crm/tickets!update?id=" + ticketId,
273 
        data : params,
3228 mandeep.dh 274 
        success : function(response) {
3339 mandeep.dh 275 
            var ticketTable = $('table[id$="tickets"]');
276 
            if (ticketTable.length == 1) {
277 
                var rowIndex = ticketTable.dataTable().fnGetPosition($('tr#ticket-row-' + ticketId)[0]);
278 
                var responseObj = jQuery(response);
3546 mandeep.dh 279 
                var actionMessages = responseObj.find('#action-messages').html();
3339 mandeep.dh 280 
                responseObj.find('#ticket-row-' + ticketId).children().each(
281 
                        function(i, item) {
282 
                            var th = responseObj.find('th').eq(i);
283 
                            if (th.text() == "Ticket Id") {
284 
                                return;
285 
                            }
286 
 
287 
                            var thOld = ticketTable.find('th').filter(
288 
                                    function(index) {
289 
                                        if ($(this).text() == th.text()) {
290 
                                            return true;
291 
                                        }
292 
 
293 
                                        return false;
294 
                                    });
295 
 
4249 anupam.sin 296 
                            if ($(thOld).length != 0) {
3339 mandeep.dh 297 
                                ticketTable.dataTable().fnUpdate($(item).text(), rowIndex, $(thOld).index(), true, false);
298 
                            }
299 
                        });
300 
 
3546 mandeep.dh 301 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
3339 mandeep.dh 302 
                ticketTable.css('table-layout', 'fixed');
3546 mandeep.dh 303 
 
304 
                var alertString = jQuery.trim(actionMessages);
305 
                if (alertString != '') {
306 
                    alert(alertString);
307 
                }
3339 mandeep.dh 308 
            }
309 
            else {
310 
                loadTicketInfo("bottom-infopane", ticketId, null, null);
311 
            }
312 
 
3499 mandeep.dh 313 
            truncateText(85);
3339 mandeep.dh 314 
        }
315 
    });
316 
}
317 
 
3090 mandeep.dh 318 
function createTicket(domId, params) {
3228 mandeep.dh 319 
    $.ajax({
320 
        type : "POST",
3339 mandeep.dh 321 
        url : "/crm/tickets",
3228 mandeep.dh 322 
        data : params,
323 
        success : function(response) {
324 
            $('#' + domId).html(response);
3405 mandeep.dh 325 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 326 
        }
327 
    });
3090 mandeep.dh 328 
}
329 
 
4793 amar.kumar 330 
function createAgent(params, managerId){
331 
	$.ajax({
332 
		type : "POST",
333 
		url : "/crm/agent!createAgent?managerId="+managerId,
334 
		data : params,
335 
		success : function(response) {
336 
			alert("Agent created with the specified information");
337 
			$.colorbox.close();
338 
			$('#infopane').html(response);
339 
			var agentTable = $('#agents').dataTable({
340 
                "aaSorting" : [ [ 1, 'asc' ] ],
341 
                "bAutoWidth": false,
342 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
343 
                               { "sWidth": "35%" },//Agent Name
344 
                               { "sWidth": "40%" },//Email ID
345 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
346 
                "iDisplayLength" : 10,
347 
                "sDom" : 'T<"clear">lfrtip',
348 
                "oTableTools" : {
349 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
350 
                },
351 
            });
352 
		}
353 
	});
354 
}
355 
 
5168 amar.kumar 356 
function changeAgentRole(params){
357 
	$.ajax({
358 
		type : "POST",
359 
		url : "/crm/agent!changeAgentRole",
360 
		data : params,
361 
		success : function(response) {
362 
			alert("Agent role changed");
363 
			$.colorbox.close();
364 
			$('#infopane').html(response);
365 
			var agentTable = $('#agents').dataTable({
366 
                "aaSorting" : [ [ 1, 'asc' ] ],
367 
                "bAutoWidth": false,
368 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
369 
                               { "sWidth": "35%" },//Agent Name
370 
                               { "sWidth": "40%" },//Email ID
371 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
372 
                "iDisplayLength" : 10,
373 
                "sDom" : 'T<"clear">lfrtip',
374 
                "oTableTools" : {
375 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
376 
                },
377 
            });
378 
		}
379 
	});
380 
}
381 
 
3090 mandeep.dh 382 
function createActivity(domId, params) {
3228 mandeep.dh 383 
    $.ajax({
384 
        type : "POST",
3339 mandeep.dh 385 
        url : "/crm/activity",
3228 mandeep.dh 386 
        data : params,
387 
        success : function(response) {
388 
            $('#' + domId).html(response);
3405 mandeep.dh 389 
            var activityTable = createActivityDataTable('activity');
3228 mandeep.dh 390 
        }
391 
    });
3106 mandeep.dh 392 
}
393 
 
394 
function goToHomePage() {
3228 mandeep.dh 395 
    document.location.href = "/crm";
3106 mandeep.dh 396 
}
397 
 
3422 mandeep.dh 398 
function loadTickets(domId, getURL, ticketId) {
3228 mandeep.dh 399 
    $.ajax({
400 
        type : "GET",
3234 mandeep.dh 401 
        url : getURL,
3228 mandeep.dh 402 
        success : function(response) {
403 
            $('#' + domId).html(response);
3405 mandeep.dh 404 
            var ticketTable = createTicketDataTable('tickets');
3422 mandeep.dh 405 
            if (ticketId != null) {
406 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
407 
                ticketTable.css('table-layout', 'fixed');
408 
            }
3228 mandeep.dh 409 
        }
410 
    });
3106 mandeep.dh 411 
}
3137 mandeep.dh 412 
 
3422 mandeep.dh 413 
function processActivityTypeChange(activityType) {
5203 amar.kumar 414 
	if(activityType != "RECEIVED_CALL_FROM_CUSTOMER") {
415 
		$('select#common-activity-desc').hide();
416 
	} else {
417 
		$('select#common-activity-desc').show();
418 
	}
3269 mandeep.dh 419 
    if (activityType == "SEND_EMAIL_TO_CUSTOMER") {
3228 mandeep.dh 420 
        $.colorbox({
421 
            inline : true,
3519 mandeep.dh 422 
            width : "775px",
423 
            height : "445px",
3228 mandeep.dh 424 
            href : "div#mail-div",
425 
            onClosed : function() {
3519 mandeep.dh 426 
				CKEDITOR.instances['mail-body'].destroy(false);
3228 mandeep.dh 427 
                $("div#mail-div").hide();
428 
                $('select#activity-type').val('OTHER');
429 
            }
430 
        });
3206 mandeep.dh 431 
 
3228 mandeep.dh 432 
        $("div#mail-div").show();
3701 mandeep.dh 433 
        $('#mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
3228 mandeep.dh 434 
    }
4020 mandeep.dh 435 
    else if (activityType == "ESCALATE_TICKET") {
436 
        $.colorbox({
437 
            inline : true,
438 
            width : "675px",
4027 mandeep.dh 439 
            height : "560px",
4020 mandeep.dh 440 
            href : "div#escalation-div",
441 
            onClosed : function() {
442 
                CKEDITOR.instances['escalation-mail-body'].destroy(false);
443 
                $("div#escalation-div").hide();
444 
                $('select#activity-type').val('OTHER');
445 
            }
446 
        });
447 
 
448 
        $("div#escalation-div").show();
449 
        $('#escalation-mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
450 
    }
3206 mandeep.dh 451 
}
452 
 
453 
function processInputFormSubmit() {
3228 mandeep.dh 454 
    $.ajax({
455 
        type : "POST",
456 
        url : "/crm/",
457 
        success : function(response) {
458 
            $.html(response);
3405 mandeep.dh 459 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 460 
        }
461 
    });
3339 mandeep.dh 462 
}
463 
 
464 
function listActivities(domId, params) {
465 
    $.ajax({
466 
        type : "GET",
467 
        url : "/crm/activity",
468 
        data : params,
469 
        success : function(response) {
470 
            $('#' + domId).html(response);
3405 mandeep.dh 471 
            var activityTable = createActivityDataTable('activity');
3339 mandeep.dh 472 
        }
473 
    });
474 
}
475 
 
476 
function truncateText(widthSize) {
4241 anupam.sin 477 
    $(".truncated-text").each(function() {
478 
    	$(this).truncate({
479 
            width : $(this).attr('truncatedTextWidth'),
480 
            addtitle : true
481 
        });
482 
	})
3339 mandeep.dh 483 
}
3390 mandeep.dh 484 
 
485 
function markAsRead(activityId) {
486 
    $.ajax({
487 
        type : "POST",
488 
        url : "/crm/activity!markAsRead?activityId=" + activityId,
489 
        success: function(response) {
490 
            listActivities('infopane', "creatorId=1");
491 
        }
492 
    });
493 
}
3397 mandeep.dh 494 
 
495 
function loadAdvancedSearchBox() {
496 
    $.colorbox({
497 
        inline : true,
498 
        width : "535px",
499 
        height : "465px",
500 
        href : "form#search",
501 
        onClosed : function() {
502 
            $("form#search").hide();
503 
        }
504 
    });
505 
 
506 
    $("form#search").show();
507 
}
508 
 
509 
function processSearchEntityChange(searchEntity) {
510 
    if (searchEntity == "Tickets") {
511 
        $("#assignee").show();
512 
        $("#creator").hide();
4142 mandeep.dh 513 
        $("tr#activityTypes").hide();
3397 mandeep.dh 514 
    }
515 
    else if (searchEntity == "Activities") {
516 
        $("#assignee").hide();
517 
        $("#creator").show();
4142 mandeep.dh 518 
        $("tr#activityTypes").show();
3397 mandeep.dh 519 
    }
520 
}
3499 mandeep.dh 521 
 
522 
function increaseTrustLevel(domId, userId, trustLevelDelta) {
523 
    $.ajax({
524 
        type : "PUT",
525 
        url : "/crm/user-info/" + userId + "?trustLevelDelta=" + trustLevelDelta,
526 
        success : function(response) {
527 
            $('#' + domId).html(response);
528 
        }
529 
    });
530 
}
531 
 
4241 anupam.sin 532 
function displayCancelOrderPopUp() {
533 
    	$.colorbox({
534 
            inline : true,
535 
            width : "650px",
4314 anupam.sin 536 
            height : "550px",
4689 anupam.sin 537 
            href : "div#cancel-div",
4241 anupam.sin 538 
            onClosed : function() {
4689 anupam.sin 539 
                CKEDITOR.instances['cancel-body'].destroy(false);
540 
                $("div#cancel-div").hide();
4241 anupam.sin 541 
            }
542 
        });
543 
 
4689 anupam.sin 544 
        $("div#cancel-div").show();
545 
        $('#cancel-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
4241 anupam.sin 546 
}
547 
 
548 
function cancelOrder(domId, ticketId, orderId, orderStatus, formData) {
4704 anupam.sin 549 
	if ($('#cancellationInitiator').val()) {
4689 anupam.sin 550 
		var cancellationInitiator = $('#cancellationInitiator').val();
551 
		var uri = "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId
552 
						+ "&cancellationInitiator=" + cancellationInitiator + "&" + formData;
553 
		var cancellationResult = function() {
554 
			document.location.href = "/crm?email=&orderId=" + orderId;
555 
		}
556 
	} else {
557 
		var uri = "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
558 
						+ "&orderStatus=" + orderStatus + "&" + formData;
559 
		var cancellationResult = function(response) {
560 
            $('#' + domId).html(response);
561 
        }
562 
	}
4241 anupam.sin 563 
    $.ajax({
564 
        type : "POST",
4689 anupam.sin 565 
        url : uri,
566 
        success : cancellationResult
4241 anupam.sin 567 
    });
4681 amar.kumar 568 
 
569 
    if(formData.indexOf("LOWER_PRICE_AVAILABLE_ELSEWHERE")!=-1){
570 
    	var desc = formData.split("&");
571 
    	var description = "Order cancelled because of Lower Price Available elsewhere";
572 
    	$.ajax({
573 
    		type : "POST",
574 
    		url : "/crm/tickets?orderId="+orderId+"&priority=MEDIUM&category=PRODUCT_PROCUREMENT"
575 
    				+ "&assigneeEmailId=chaitnaya.vats@shop2020.in&description="+description+"&"+desc[1],
576 
    		success : function(response){
577 
    			alert("Ticket created for Lower Price Available elsewhere");
578 
    		}
579 
    	});
580 
 
581 
    }
4241 anupam.sin 582 
}
4065 mandeep.dh 583 
 
4241 anupam.sin 584 
function updateOrderStatus(domId, ticketId, orderId, orderStatus) {
3499 mandeep.dh 585 
    $.ajax({
3546 mandeep.dh 586 
        type : "POST",
4241 anupam.sin 587 
        url : "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
588 
        					+ "&orderStatus=" + orderStatus,
3499 mandeep.dh 589 
        success : function(response) {
3546 mandeep.dh 590 
            $('#' + domId).html(response);
3499 mandeep.dh 591 
        }
592 
    });
3711 mandeep.dh 593 
}
594 
 
595 
function loadUnreadActivities(domId) {
596 
    $.ajax({
597 
        type : "GET",
598 
        url : "/crm/activity!getUnreadActivities",
599 
        success : function(response) {
600 
            $('#' + domId).html(response);
601 
            var activityTable = createActivityDataTable('activity');
602 
        }
603 
    });
604 
}
4065 mandeep.dh 605 
 
606 
function refreshSidebar() {
607 
    $.ajax({
4142 mandeep.dh 608 
        type : "PUT",
609 
        url : "/crm",
610 
        success : function(response) {
611 
            $('#sidebar').html($(response).find('#sidebar').html());
612 
        }
613 
    });
614 
}
615 
 
616 
function changeAddress(urlParams) {
617 
    $.ajax({
4065 mandeep.dh 618 
        type : "GET",
619 
        url : "/crm",
620 
        success : function(response) {
621 
            $('#sidebar').html($(response).find('#sidebar').html());
622 
        }
623 
    });
4267 anupam.sin 624 
}
625 
 
4681 amar.kumar 626 
function showHidecancelReasonDiv(cancelReason){
4793 amar.kumar 627 
	var reasonsToShowDiv = ['LOWER_PRICE_AVAILABLE_ELSEWHERE','OTHER','OUT_OF_STOCK','COLOR_OUT_OF_STOCK'];
628 
	if(($.inArray(cancelReason, reasonsToShowDiv))!=-1){
4681 amar.kumar 629 
		$('#cancelReasonBox').show();
630 
	} else {
631 
		$('#cancelReasonBox').hide();
632 
	}
633 
}
634 
 
4438 anupam.sin 635 
function blockPayment(transactionId, ticketId, paymentId) {
4267 anupam.sin 636 
	$.ajax({
637 
		type : "GET",
4451 anupam.sin 638 
		url : "/crm/tickets!blockPayment?transactionId=" + transactionId + "&id=" + ticketId + "&paymentId=" + paymentId,
4267 anupam.sin 639 
		success : function(response) {
640 
            $('#bottom-infopane').html(response);
641 
        }
642 
	});
643 
}
644 
 
4438 anupam.sin 645 
function allowPayment(transactionId, ticketId, paymentId) {
4267 anupam.sin 646 
	$.ajax({
647 
		type : "GET",
4451 anupam.sin 648 
		url : "/crm/tickets!allowPayment?transactionId=" + transactionId + "&id=" + ticketId + "&paymentId=" + paymentId,
4267 anupam.sin 649 
		success : function(response) {
650 
            $('#bottom-infopane').html(response);
651 
        }
652 
	});
4490 anupam.sin 653 
}
654 
 
655 
function denyDOA(orderId, ticketId) {
656 
	$.ajax({
657 
		type : "GET",
658 
		url : "/crm/tickets!denyDOA?orderId=" + orderId + "&id=" + ticketId,
659 
		success : function(response) {
660 
            $('#bottom-infopane').html(response);
661 
        }
662 
	});
663 
}
664 
 
665 
 
666 
function authorizeDOA(orderId, ticketId) {
667 
	$.ajax({
668 
		type : "GET",
669 
		url : "/crm/tickets!authorizeDOA?orderId=" + orderId + "&id=" + ticketId,
670 
		success : function(response) {
671 
            $('#bottom-infopane').html(response);
672 
        }
673 
	});
674 
}
675 
 
676 
function denyReturn(orderId, ticketId) {
677 
	$.ajax({
678 
		type : "GET",
679 
		url : "/crm/tickets!denyReturn?orderId=" + orderId + "&id=" + ticketId,
680 
		success : function(response) {
681 
            $('#bottom-infopane').html(response);
682 
        }
683 
	});
684 
}
685 
 
686 
 
687 
function authorizeReturn(orderId, ticketId) {
688 
	$.ajax({
689 
		type : "GET",
690 
		url : "/crm/tickets!authorizeReturn?orderId=" + orderId + "&id=" + ticketId,
691 
		success : function(response) {
692 
            $('#bottom-infopane').html(response);
693 
        }
694 
	});
4689 anupam.sin 695 
}
696 
 
697 
function markOrderForCancellation(orderId, formData) {
698 
	console.log(typeof(orderId), typeof(formData), orderId, formData);
699 
 
700 
	$.ajax({
701 
		type : "GET",
702 
		url : "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId + "&cancellationInitiator=" + formData,
703 
		success : function(response) {
704 
			document.location.href = "/crm?email=&orderId=" + orderId;
705 
        }
706 
	});
4793 amar.kumar 707 
}
708 
 
709 
function loadAgentCreationForm() {
710 
	$.colorbox({
711 
        inline : true,
712 
        width : "550px",
713 
        height : "400px",
714 
        href : "div#create-agent-div",
715 
        onClosed : function() {
716 
            $("div#create-agent-div").hide();
717 
        }
718 
    });
719 
 
720 
    $("div#create-agent-div").show();
721 
 
722 
}
723 
 
724 
function deactivateAgentPopup() {
725 
	$.colorbox({
726 
        inline : true,
727 
        width : "400px",
728 
        height : "150px",
729 
        href : "div#deactivate-agent-div",
730 
        onClosed : function() {
731 
            $("div#deactivate-agent-div").hide();
732 
        }
733 
    });
734 
 
735 
    $("div#deactivate-agent-div").show();
736 
 
737 
}
738 
 
739 
function changeAgentPasswordPopup(){
740 
	$.colorbox({
741 
        inline : true,
742 
        width  : "350px",
743 
        height : "350px",
744 
        href   : "div#change-password-div",
745 
        onClosed : function() {
746 
            $("div#change-password-div").hide();
747 
        }
748 
    });
749 
 
750 
    $("div#change-password-div").show();
751 
}
752 
 
5168 amar.kumar 753 
function changeAgentRolePopup(){
754 
	$.colorbox({
755 
        inline : true,
756 
        width  : "375px",
757 
        height : "350px",
758 
        href   : "div#change-agent-role-div",
759 
        onClosed : function() {
760 
            $("div#change-agent-role-div").hide();
761 
        }
762 
    });
4793 amar.kumar 763 
 
5168 amar.kumar 764 
    $("div#change-agent-role-div").show();
765 
}
766 
 
4793 amar.kumar 767 
function updateAgentPassword(){
768 
	if(($('#change-password1').val().trim())==($('#change-password2').val().trim())){
769 
		$.ajax({
770 
			type : "POST",
771 
			url : "/crm/agent!changePassword?emailId=" + $('#agentEmail').val() + "&newPassword=" + $('#change-password1').val().trim(),
772 
			success : function(response) {
773 
				alert("Password updated successfully");
774 
				$.colorbox.close();
775 
			}
776 
		});
777 
	}
778 
	else {
779 
		alert("Passwords not matching");
780 
		return false;
781 
	}
782 
}
783 
 
784 
function validateAgentCreationForm(){
785 
	var formError = false;
786 
	if($('#new-agent-name').val().length == 0) {
787 
		$('#agent-name-error').html("Please enter the name");
788 
		$('#new-agent-name').addClass('agent-form-error');
789 
		formError = true;
790 
	}
791 
	if(($('#new-agent-id').val().length == 0)) {
792 
		$('#agent-email-error').html("Please enter the Email-ID");
793 
		$('#new-agent-id').addClass('agent-form-error');
794 
		formError = true;
795 
	}
796 
	if($('#create-password1').val().length == 0) {
797 
		$('#agent-password1-error').html("Please enter password");
798 
		$('#create-password1').addClass('agent-form-error');
799 
		formError = true;
800 
	} else if($('#create-password2').val().length == 0){
801 
		$('#agent-password2-error').html("Please re enter password");
802 
		$('#create-password2').addClass('agent-form-error');
803 
		formError = true;
804 
	} else if($('#create-password1').val()!=$('#create-password2').val()) {
805 
		$('#agent-password1-error').html("Please make sure you entered same passwords");
806 
		$('#create-password1').addClass('agent-form-error');
807 
		$('#create-password2').addClass('agent-form-error');
808 
		formError = true;
809 
	}
810 
 
811 
	if(formError){
812 
		return false;
813 
	}
814 
	return true;
815 
}
816 
 
817 
function clearAgentCreationForm() {
818 
		$('#agent-name-error').html("");
819 
		$('#new-agent-name').removeClass('agent-form-error');
820 
		$('#agent-email-error').html("");
821 
		$('#new-agent-id').removeClass('agent-form-error');
822 
		$('#agent-password1-error').html("");
823 
		$('#create-password1').removeClass('agent-form-error');
824 
		$('#agent-password2-error').html("");
825 
		$('#create-password2').removeClass('agent-form-error');
826 
		$('#agent-password1-error').html("");
827 
		$('#create-password1').removeClass('agent-form-error');
828 
		$('#create-password2').removeClass('agent-form-error');
829 
}
830 
 
831 
function deactivateAgent(emailId, id) {
832 
	$.ajax({
833 
		type : "POST",
834 
		url : "/crm/agent!deActivateAgent?emailId=" + emailId+ "&id=" + id,
835 
		success : function(response) {
836 
			alert("Agent : " + "deactivated successfully");
837 
			$.colorbox.close();
838 
			$('#infopane').html(response);
839 
 
840 
			var agentTable = $('#agents').dataTable({
841 
                "aaSorting" : [ [ 1, 'asc' ] ],
842 
                "bAutoWidth": false,
843 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
844 
                               { "sWidth": "35%" },//Agent Name
845 
                               { "sWidth": "40%" },//Email ID
846 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
847 
                "iDisplayLength" : 10,
848 
                "sDom" : 'T<"clear">lfrtip',
849 
                "oTableTools" : {
850 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
851 
                },
852 
            });
853 
		}
854 
	});
4241 anupam.sin 855 
}