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Rev Author Line No. Line
2749 vikas 1 
var orderTable;
2 
var cartTable;
3096 mandeep.dh 3 
 
3090 mandeep.dh 4 
function loadUserPane(domId, userId) {
3228 mandeep.dh 5 
    $.ajax({
6 
        type : "GET",
7 
        url : "/crm/user-info?userId=" + userId,
8 
        success : function(response) {
9 
            $('#' + domId).html(response);
10 
        }
11 
    });
2674 vikas 12 
}
13 
 
3228 mandeep.dh 14 
function loadOrderPane(domId, userId, orderId) {
15 
    $.ajax({
16 
        type : "GET",
17 
        url : "/crm/user-orders?userId=" + userId,
18 
        success : function(response) {
19 
            $('#' + domId).html(response);
3499 mandeep.dh 20 
            loadOrderInfo("bottom-infopane", orderId);
3228 mandeep.dh 21 
            orderTable = $('#user-orders').dataTable({
22 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 23 
              "bAutoWidth": false,
24 
              "aoColumns" : [{ "sWidth": "16%" },//order id
25 
                             { "sWidth": "30%" },//item desc
26 
                             { "sWidth": "16%" },//created
27 
                             { "sWidth": "8%" },//amount
28 
                             { "sWidth": "17%" },//status
29 
                             { "sWidth": "9%" }],//mobile no.
3996 mandeep.dh 30 
                "fnDrawCallback": function() { truncateText(125); },
3228 mandeep.dh 31 
                "iDisplayLength" : 5,
3339 mandeep.dh 32 
                "sDom" : 'T<"clear">lfrtip',
33 
                "oTableTools" : {
34 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
35 
                },
3228 mandeep.dh 36 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
37 
            });
38 
        }
39 
    });
2674 vikas 40 
}
41 
 
3228 mandeep.dh 42 
function loadCartPane(domId, userId, cartId) {
43 
    $.ajax({
44 
        type : "GET",
45 
        url : "/crm/user-cart?userId=" + userId + "&cartId=" + cartId,
46 
        success : function(response) {
47 
            $('#' + domId).html(response);
48 
            cartTable = $('#user-cart').dataTable({
49 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 50 
              "bAutoWidth": false,
51 
              "aoColumns" : [{ "sWidth": "32%" },//name
52 
                             { "sWidth": "9%" },//quantity
53 
                             { "sWidth": "16%" },//actual price
54 
                             { "sWidth": "16%" },//discounted price
55 
                             { "sWidth": "9%" },//estimate
56 
                             { "sWidth": "18%" }],//created on
3228 mandeep.dh 57 
                "iDisplayLength" : 10,
3339 mandeep.dh 58 
                "sDom" : 'T<"clear">lfrtip',
59 
                "oTableTools" : {
60 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
61 
                },
3228 mandeep.dh 62 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
63 
            });
64 
        }
65 
    });
2714 vikas 66 
}
67 
 
3499 mandeep.dh 68 
function loadOrderInfo(domId, orderId) {
3228 mandeep.dh 69 
    $.ajax({
70 
        type : "GET",
3499 mandeep.dh 71 
        url : "/crm/user-order-info?orderId=" + orderId,
3228 mandeep.dh 72 
        success : function(response) {
73 
            $('#' + domId).html(response);
3220 mandeep.dh 74 
 
3228 mandeep.dh 75 
            var trId = 'order-row-' + orderId;
76 
            if (orderTable != null) {
77 
                for ( var index in orderTable.fnGetNodes()) {
78 
                    var item = orderTable.fnGetNodes()[index];
79 
                    if ($(item).attr('id') == trId) {
80 
                        orderTable.fnDisplayRow(item);
81 
                        break;
82 
                    }
83 
                }
84 
            }
3220 mandeep.dh 85 
 
3228 mandeep.dh 86 
            $('#user-orders tr').removeClass('selected');
87 
            $('#order-row-' + orderId).addClass('selected');
88 
        }
89 
    });
2714 vikas 90 
}
91 
 
3228 mandeep.dh 92 
function loadLineInfo(domId, userId, itemId) {
93 
    $.ajax({
94 
        type : "GET",
95 
        url : "/crm/user-line-info?userId=" + userId + "&itemId=" + itemId,
96 
        success : function(response) {
97 
            $('#' + domId).html(response);
98 
            $('#user-cart tr').removeClass('selected');
99 
            $('#cart-row-' + itemId).addClass('selected');
100 
        }
101 
    });
2830 vikas 102 
}
103 
 
3228 mandeep.dh 104 
function loadTicketInfo(domId, ticketId, ticketTable, activityId) {
105 
    $.ajax({
106 
        type : "GET",
3405 mandeep.dh 107 
        url : "/crm/tickets/" + ticketId + "/edit",
3228 mandeep.dh 108 
        success : function(response) {
109 
            $('#' + domId).html(response);
3206 mandeep.dh 110 
 
3228 mandeep.dh 111 
            var trId = 'ticket-row-' + ticketId;
112 
            if (ticketTable != null) {
113 
                for ( var index in ticketTable.fnGetNodes()) {
114 
                    var item = ticketTable.fnGetNodes()[index];
115 
                    if ($(item).attr('id') == trId) {
116 
                        ticketTable.fnDisplayRow(item);
117 
                        break;
118 
                    }
119 
                }
120 
            }
3206 mandeep.dh 121 
 
3228 mandeep.dh 122 
            $('#tickets tr').removeClass('selected');
123 
            $('#' + trId).addClass('selected');
124 
 
125 
            // For tickets accessed from activity page
126 
            if (activityId != null) {
3339 mandeep.dh 127 
                $('#activity tr').removeClass('selected');
3228 mandeep.dh 128 
                $('#activity-row-' + activityId).addClass('selected');
129 
            }
3546 mandeep.dh 130 
 
131 
            $('#order-table').dataTable({
132 
                "aaSorting" : [ [ 2, 'desc' ] ],
4241 anupam.sin 133 
//            "bAutoWidth": false,
134 
//            "aoColumns" : [{ "sWidth": "5%" },
135 
//                           { "sWidth": "20%" },
136 
//                           { "sWidth": "20%" },
137 
//                           { "sWidth": "12.5%" },
138 
//                           { "sWidth": "12.5%" },
139 
//                           { "sWidth": "10%" },
140 
//                           { "sWidth": "10%" },
141 
//                           { "sWidth": "10%" }],
3546 mandeep.dh 142 
                "iDisplayLength" : 5,
143 
                "fnDrawCallback": function() {truncateText(100);},
144 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
145 
            });
3228 mandeep.dh 146 
        }
147 
    });
3090 mandeep.dh 148 
}
149 
 
3405 mandeep.dh 150 
function createTicketDataTable(domId) {
3499 mandeep.dh 151 
    var ticketsTable = $('#' + domId).dataTable({
4142 mandeep.dh 152 
         "aaSorting" : [ [ 3, 'asc' ] ],
4241 anupam.sin 153 
         "bAutoWidth": false,
154 
         "aoColumns" : [{ "sWidth": "9%" },//ticket id
155 
                        { "sWidth": "16%" },//customer id or Description when orderId is set
156 
                        { "sWidth": "21%" },//category id
157 
                        { "sWidth": "13%" },//date created
158 
                        { "sWidth": "13%" },//date closed
159 
                        { "sWidth": "12%" },//assignee
160 
                        { "sWidth": "8%" },//status
161 
                        { "sWidth": "8%" }],//priority
3546 mandeep.dh 162 
        "fnDrawCallback": function() {truncateText(85);},
3339 mandeep.dh 163 
        "iDisplayLength" : 5,
164 
        "sDom" : 'T<"clear">lfrtip',
165 
        "oTableTools" : {
166 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
167 
        },
168 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
169 
    });
3499 mandeep.dh 170 
 
171 
    return ticketsTable;
3339 mandeep.dh 172 
}
173 
 
4241 anupam.sin 174 
function loadActivityDescription(domId, aActivityId) {
175 
	$('#' + domId).html("<h4>Activity Description :</h4><pre>" + $(aActivityId).parent().siblings('td[id="activity-description"]').attr('title') + '</pre>');
176 
    $('#activity-table tr').removeClass('selected');
177 
    $(aActivityId).parent().parent().addClass('selected');
178 
}
179 
 
3422 mandeep.dh 180 
function loadActivityInfo(domId, activityId) {
3228 mandeep.dh 181 
    $.ajax({
182 
        type : "GET",
3422 mandeep.dh 183 
        url : "/crm/activity-info?activityId=" + activityId,
3228 mandeep.dh 184 
        success : function(response) {
185 
            $('#' + domId).html(response);
3339 mandeep.dh 186 
            $('#activity tr').removeClass('selected');
3228 mandeep.dh 187 
            $('#activity-row-' + activityId).addClass('selected');
3390 mandeep.dh 188 
            $('#activity').css('table-layout', 'fixed');
3228 mandeep.dh 189 
        }
190 
    });
3090 mandeep.dh 191 
}
192 
 
3405 mandeep.dh 193 
function createActivityDataTable(domId) {
3499 mandeep.dh 194 
    var activityTable = $('#' + domId).dataTable({
3339 mandeep.dh 195 
        "aaSorting" : [ [ 4, 'desc' ] ],
4241 anupam.sin 196 
     "bAutoWidth": false,
197 
      "aoColumns" : [{ "sWidth": "10%" },//id
198 
                     { "sWidth": "22%" },//activity type
199 
                     { "sWidth": "15%" },//description
200 
                     { "sWidth": "12%" },//timestamp
201 
                     { "sWidth": "12%" },//creator
202 
                     { "sWidth": "12%" },//customer id
203 
                     { "sWidth": "9%" },//ticket id
204 
                     { "sWidth": "8%" }],//category
3339 mandeep.dh 205 
        "iDisplayLength" : 5,
206 
        "sDom" : 'T<"clear">lfrtip',
3546 mandeep.dh 207 
        "fnDrawCallback": function() {truncateText(95);},
3339 mandeep.dh 208 
        "oTableTools" : {
209 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
210 
        },
211 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
212 
    });
3499 mandeep.dh 213 
 
214 
    return activityTable;
3339 mandeep.dh 215 
}
216 
 
3405 mandeep.dh 217 
function loadTicketCreationForm(domId, params) {
3228 mandeep.dh 218 
    $.ajax({
219 
        type : "GET",
3339 mandeep.dh 220 
        url : "/crm/tickets/new",
3405 mandeep.dh 221 
        data : params,
3339 mandeep.dh 222 
        success : function(response) {
223 
            $('#' + domId).html(response);
224 
        }
225 
    });
226 
}
227 
 
3405 mandeep.dh 228 
function loadActivityCreationForm(domId, params) {
3339 mandeep.dh 229 
    $.ajax({
230 
        type : "GET",
231 
        url : "/crm/activity/new",
3405 mandeep.dh 232 
        data : params,
3339 mandeep.dh 233 
        success : function(response) {
234 
            $('#' + domId).html(response);
235 
        }
236 
    });
237 
}
238 
 
3090 mandeep.dh 239 
function updateTicket(domId, ticketId, params) {
3228 mandeep.dh 240 
    $.ajax({
241 
        type : "PUT",
3405 mandeep.dh 242 
        url : "/crm/tickets/" + ticketId + "?" + params,
3228 mandeep.dh 243 
        success : function(response) {
3339 mandeep.dh 244 
            var ticketTable = $('table[id$="tickets"]');
245 
            if (ticketTable.length == 1) {
246 
                var rowIndex = ticketTable.dataTable().fnGetPosition($('tr#ticket-row-' + ticketId)[0]);
247 
                var responseObj = jQuery(response);
3546 mandeep.dh 248 
                var actionMessages = responseObj.find('#action-messages').html();
3339 mandeep.dh 249 
                responseObj.find('#ticket-row-' + ticketId).children().each(
250 
                        function(i, item) {
251 
                            var th = responseObj.find('th').eq(i);
252 
                            if (th.text() == "Ticket Id") {
253 
                                return;
254 
                            }
255 
 
256 
                            var thOld = ticketTable.find('th').filter(
257 
                                    function(index) {
258 
                                        if ($(this).text() == th.text()) {
259 
                                            return true;
260 
                                        }
261 
 
262 
                                        return false;
263 
                                    });
264 
 
4249 anupam.sin 265 
                            if ($(thOld).length != 0) {
3339 mandeep.dh 266 
                                ticketTable.dataTable().fnUpdate($(item).text(), rowIndex, $(thOld).index(), true, false);
267 
                            }
268 
                        });
269 
 
3546 mandeep.dh 270 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
3339 mandeep.dh 271 
                ticketTable.css('table-layout', 'fixed');
3546 mandeep.dh 272 
 
273 
                var alertString = jQuery.trim(actionMessages);
274 
                if (alertString != '') {
275 
                    alert(alertString);
276 
                }
3339 mandeep.dh 277 
            }
278 
            else {
279 
                loadTicketInfo("bottom-infopane", ticketId, null, null);
280 
            }
281 
 
3499 mandeep.dh 282 
            truncateText(85);
3339 mandeep.dh 283 
        }
284 
    });
285 
}
286 
 
3090 mandeep.dh 287 
function createTicket(domId, params) {
3228 mandeep.dh 288 
    $.ajax({
289 
        type : "POST",
3339 mandeep.dh 290 
        url : "/crm/tickets",
3228 mandeep.dh 291 
        data : params,
292 
        success : function(response) {
293 
            $('#' + domId).html(response);
3405 mandeep.dh 294 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 295 
        }
296 
    });
3090 mandeep.dh 297 
}
298 
 
299 
function createActivity(domId, params) {
3228 mandeep.dh 300 
    $.ajax({
301 
        type : "POST",
3339 mandeep.dh 302 
        url : "/crm/activity",
3228 mandeep.dh 303 
        data : params,
304 
        success : function(response) {
305 
            $('#' + domId).html(response);
3405 mandeep.dh 306 
            var activityTable = createActivityDataTable('activity');
3228 mandeep.dh 307 
        }
308 
    });
3106 mandeep.dh 309 
}
310 
 
311 
function goToHomePage() {
3228 mandeep.dh 312 
    document.location.href = "/crm";
3106 mandeep.dh 313 
}
314 
 
3422 mandeep.dh 315 
function loadTickets(domId, getURL, ticketId) {
3228 mandeep.dh 316 
    $.ajax({
317 
        type : "GET",
3234 mandeep.dh 318 
        url : getURL,
3228 mandeep.dh 319 
        success : function(response) {
320 
            $('#' + domId).html(response);
3405 mandeep.dh 321 
            var ticketTable = createTicketDataTable('tickets');
3422 mandeep.dh 322 
            if (ticketId != null) {
323 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
324 
                ticketTable.css('table-layout', 'fixed');
325 
            }
3228 mandeep.dh 326 
        }
327 
    });
3106 mandeep.dh 328 
}
3137 mandeep.dh 329 
 
3422 mandeep.dh 330 
function processActivityTypeChange(activityType) {
3269 mandeep.dh 331 
    if (activityType == "SEND_EMAIL_TO_CUSTOMER") {
3228 mandeep.dh 332 
        $.colorbox({
333 
            inline : true,
3519 mandeep.dh 334 
            width : "775px",
335 
            height : "445px",
3228 mandeep.dh 336 
            href : "div#mail-div",
337 
            onClosed : function() {
3519 mandeep.dh 338 
				CKEDITOR.instances['mail-body'].destroy(false);
3228 mandeep.dh 339 
                $("div#mail-div").hide();
340 
                $('select#activity-type').val('OTHER');
341 
            }
342 
        });
3206 mandeep.dh 343 
 
3228 mandeep.dh 344 
        $("div#mail-div").show();
3701 mandeep.dh 345 
        $('#mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
3228 mandeep.dh 346 
    }
4020 mandeep.dh 347 
    else if (activityType == "ESCALATE_TICKET") {
348 
        $.colorbox({
349 
            inline : true,
350 
            width : "675px",
4027 mandeep.dh 351 
            height : "560px",
4020 mandeep.dh 352 
            href : "div#escalation-div",
353 
            onClosed : function() {
354 
                CKEDITOR.instances['escalation-mail-body'].destroy(false);
355 
                $("div#escalation-div").hide();
356 
                $('select#activity-type').val('OTHER');
357 
            }
358 
        });
359 
 
360 
        $("div#escalation-div").show();
361 
        $('#escalation-mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
362 
    }
3206 mandeep.dh 363 
}
364 
 
365 
function processInputFormSubmit() {
3228 mandeep.dh 366 
    $.ajax({
367 
        type : "POST",
368 
        url : "/crm/",
369 
        success : function(response) {
370 
            $.html(response);
3405 mandeep.dh 371 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 372 
        }
373 
    });
3339 mandeep.dh 374 
}
375 
 
376 
function listActivities(domId, params) {
377 
    $.ajax({
378 
        type : "GET",
379 
        url : "/crm/activity",
380 
        data : params,
381 
        success : function(response) {
382 
            $('#' + domId).html(response);
3405 mandeep.dh 383 
            var activityTable = createActivityDataTable('activity');
3339 mandeep.dh 384 
        }
385 
    });
386 
}
387 
 
388 
function truncateText(widthSize) {
4241 anupam.sin 389 
    $(".truncated-text").each(function() {
390 
    	$(this).truncate({
391 
            width : $(this).attr('truncatedTextWidth'),
392 
            addtitle : true
393 
        });
394 
	})
3339 mandeep.dh 395 
}
3390 mandeep.dh 396 
 
397 
function markAsRead(activityId) {
398 
    $.ajax({
399 
        type : "POST",
400 
        url : "/crm/activity!markAsRead?activityId=" + activityId,
401 
        success: function(response) {
402 
            listActivities('infopane', "creatorId=1");
403 
        }
404 
    });
405 
}
3397 mandeep.dh 406 
 
407 
function loadAdvancedSearchBox() {
408 
    $.colorbox({
409 
        inline : true,
410 
        width : "535px",
411 
        height : "465px",
412 
        href : "form#search",
413 
        onClosed : function() {
414 
            $("form#search").hide();
415 
        }
416 
    });
417 
 
418 
    $("form#search").show();
419 
}
420 
 
421 
function processSearchEntityChange(searchEntity) {
422 
    if (searchEntity == "Tickets") {
423 
        $("#assignee").show();
424 
        $("#creator").hide();
4142 mandeep.dh 425 
        $("tr#activityTypes").hide();
3397 mandeep.dh 426 
    }
427 
    else if (searchEntity == "Activities") {
428 
        $("#assignee").hide();
429 
        $("#creator").show();
4142 mandeep.dh 430 
        $("tr#activityTypes").show();
3397 mandeep.dh 431 
    }
432 
}
3499 mandeep.dh 433 
 
434 
function increaseTrustLevel(domId, userId, trustLevelDelta) {
435 
    $.ajax({
436 
        type : "PUT",
437 
        url : "/crm/user-info/" + userId + "?trustLevelDelta=" + trustLevelDelta,
438 
        success : function(response) {
439 
            $('#' + domId).html(response);
440 
        }
441 
    });
442 
}
443 
 
4241 anupam.sin 444 
function displayCancelOrderPopUp() {
445 
    	$.colorbox({
446 
            inline : true,
447 
            width : "650px",
448 
            height : "520px",
449 
            href : "div#cancel-cod-div",
450 
            onClosed : function() {
451 
                CKEDITOR.instances['cancel-cod-body'].destroy(false);
452 
                $("div#cancel-cod-div").hide();
453 
            }
454 
        });
455 
 
456 
        $("div#cancel-cod-div").show();
457 
        $('#cancel-cod-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
458 
}
459 
 
460 
function cancelOrder(domId, ticketId, orderId, orderStatus, formData) {
461 
    $.ajax({
462 
        type : "POST",
463 
        url : "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
464 
        					+ "&orderStatus=" + orderStatus + "&" + formData,
465 
        success : function(response) {
466 
            $('#' + domId).html(response);
4065 mandeep.dh 467 
        }
4241 anupam.sin 468 
    });
469 
}
4065 mandeep.dh 470 
 
4241 anupam.sin 471 
function updateOrderStatus(domId, ticketId, orderId, orderStatus) {
3499 mandeep.dh 472 
    $.ajax({
3546 mandeep.dh 473 
        type : "POST",
4241 anupam.sin 474 
        url : "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
475 
        					+ "&orderStatus=" + orderStatus,
3499 mandeep.dh 476 
        success : function(response) {
3546 mandeep.dh 477 
            $('#' + domId).html(response);
3499 mandeep.dh 478 
        }
479 
    });
3711 mandeep.dh 480 
}
481 
 
482 
function loadUnreadActivities(domId) {
483 
    $.ajax({
484 
        type : "GET",
485 
        url : "/crm/activity!getUnreadActivities",
486 
        success : function(response) {
487 
            $('#' + domId).html(response);
488 
            var activityTable = createActivityDataTable('activity');
489 
        }
490 
    });
491 
}
4065 mandeep.dh 492 
 
493 
function refreshSidebar() {
494 
    $.ajax({
4142 mandeep.dh 495 
        type : "PUT",
496 
        url : "/crm",
497 
        success : function(response) {
498 
            $('#sidebar').html($(response).find('#sidebar').html());
499 
        }
500 
    });
501 
}
502 
 
503 
function changeAddress(urlParams) {
504 
    $.ajax({
4065 mandeep.dh 505 
        type : "GET",
506 
        url : "/crm",
507 
        success : function(response) {
508 
            $('#sidebar').html($(response).find('#sidebar').html());
509 
        }
510 
    });
4241 anupam.sin 511 
}