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Rev Author Line No. Line
3339 mandeep.dh 1 
<script>
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$(document).ready(function() {
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    $("#create-ticket-form").validate();
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});
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</script>
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#set($messages = $action.getActionErrors())
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#if($messages && $messages.size() != 0)
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    #foreach($message in $messages)
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        $message <br/>
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    #end
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#else
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<div>
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    <h1>Create new Ticket</h1>
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    <form id="create-ticket-form" name="f" action="">
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        <table>
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            <colgroup>
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                <col width="200px"/>
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                <col width="250px"/>
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                <col width="120px"/>
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                <col width="200px"/>
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                <col width="300px"/>
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            </colgroup>
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            #if($action.getUserId())
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            #else
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            <tr >
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                <td >Customer Name: </td>
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                <td ><input type="text" name="customerName"/> </td>
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                <td ></td>
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                <td >Customer Email Id: </td>
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                <td ><input type="text" name="customerEmailId"/></td>
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            </tr>
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            #end
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            <tr >
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                <td ><label>Assignee:</label></td>
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                #if($action.isAssigneeEditable())
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                    <td >
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                    <select name="assigneeEmailId" class="width10">
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                        #foreach( $agent in $action.getAllAgents() )
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                            #if($agent.getEmailId() == $action.getCurrentAgentEmailId())
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                                <option value="$agent.getEmailId()" selected="selected">$agent.getEmailId()</option>
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                            #else
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                                <option value="$agent.getEmailId()">$agent.getEmailId()</option>
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                            #end
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                        #end
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                    </select>
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                    </td>
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                #else
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                    <td >$action.getCurrentAgentEmailId()
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                        <input type="hidden" name="assigneeEmailId" value="$action.getCurrentAgentEmailId()"/>
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                    </td>
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                #end
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                #if($action.getUserId())
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                    <td colspan="3"></td>
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                #else
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                    <td ></td>
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                    <td >Customer Mobile No: </td>
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                    <td ><input type="text" name="customerMobileNumber"/></td>
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                #end
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            </tr>
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            <tr >
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                <td ><label>Description:</label></td>
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                <td colspan="4"><textarea id="description" name="description"  class="required" rows="3" cols="90"></textarea></td>
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            </tr>
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            <tr >
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                <td ><label>Priority:</label></td>
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                <td >
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                <select name="priority" class="width10">
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                    #foreach( $priority in $action.getTicketPriorities() )
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                        #if($priority.name() == "MEDIUM")
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                            <option value="$priority.name()" selected="selected">$priority.name()</option>
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                        #else
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                            <option value="$priority.name()">$priority.name()</option>
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                        #end
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                    #end
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                </select>
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                </td>
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                <td ></td>
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                <td ><label>Category:</label></td>
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                <td >
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                <select name="category" class="width10">
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                    #foreach( $category in $action.getTicketCategories() )
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                        #if($category.name() == "RETURN_FORM")
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                            <option value="$category.name()" selected="selected">$category.name()</option>
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                        #else
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                            <option value="$category.name()">$category.name()</option>
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                        #end
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                    #end
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                </select>
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                </td>
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            </tr>
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            #set($userId = $action.getUserId())
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            <tr >
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                <td ><label>Order Id:</label></td>
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                <td colspan="4"><input type="text" name="orderId" value=""/></td>
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            </tr>
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            <tr >
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                <td colspan="2"></td>
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                <td colspan="2"><input type="submit" value="Create" /></td>
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                <td >
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                    #if($userId)
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                    <input type="hidden" name="userId" value="$userId"/>
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                    #end
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                </td>
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            </tr>
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        </table>
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    </form>
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</div>
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#end