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Rev Author Line No. Line
3546 mandeep.dh 1 
<div id="bottom-infopane">
3106 mandeep.dh 2 
#set($messages = $action.getActionErrors())
3 
#if($messages && $messages.size() != 0)
4 
    #foreach($message in $messages)
5 
        $message <br/>
6 
    #end
7 
#else
3090 mandeep.dh 8 
#set($ticket = $action.getTicket())
9 
#set($ticketId = $ticket.getId())
10 
<div >
3397 mandeep.dh 11 
<div id="mail-div" class="hidden">
3206 mandeep.dh 12 
    <form id="mail-form">
13 
        <table >
14 
            <colgroup >
15 
                <col width="10%"/>
16 
                <col width="90%"/>
17 
            </colgroup>
18 
            <tbody >
3405 mandeep.dh 19 
                #if($ticket.isSetCustomerId())
3998 mandeep.dh 20 
                #set($customerEmailId = $action.getUser($ticket.getCustomerId()).getCommunicationEmail())
3405 mandeep.dh 21 
                #else
3422 mandeep.dh 22 
                #set($customerEmailId = $ticket.getCustomerEmailId())
3269 mandeep.dh 23 
                #end
3206 mandeep.dh 24 
                <tr >
25 
                    <td ><span >Reply to:</span></td>
3405 mandeep.dh 26 
                    <td >$customerEmailId</td>
3206 mandeep.dh 27 
                </tr>
28 
                <tr >
29 
                    <td ><span >Subject:</span></td>
3519 mandeep.dh 30 
                    <td ><textarea name="subject" rows="1" class="required" cols="80">$action.getSubject()</textarea></td>
3206 mandeep.dh 31 
                </tr>
32 
                <tr >
33 
                    <td ><span >Body:</span></td>
3519 mandeep.dh 34 
                    <td ><textarea name="body" rows="12" class="required" cols="80" id="mail-body"></textarea></td>
3206 mandeep.dh 35 
                </tr>
36 
                <tr >
3405 mandeep.dh 37 
                    <td ><input type="hidden" name="customerEmailId" value="$customerEmailId"/></td>
3206 mandeep.dh 38 
                    <td ><input type="submit" value="Send mail and save ticket"/></td>
39 
                </tr>
40 
            </tbody>
41 
        </table>
42 
    </form>
43 
</div>
4020 mandeep.dh 44 
<div id="escalation-div" class="hidden">
45 
    <form id="escalation-form">
4027 mandeep.dh 46 
        <table class="display">
47 
            #foreach($item in $action.getEscalationMatrix())
48 
                #if($velocityCount % 2 != 0)
49 
                    <tr >
50 
                #end
51 
                <td>
52 
                #if($item.name().equals("SHIPPING_AND_DELIVERY"))
53 
                    <input type="radio" name="escalate" value="$item.name()" checked />
54 
                #else
55 
                    <input type="radio" name="escalate" value="$item.name()" />
56 
                #end
57 
                <label title="$item.getDescription()">$item.name()</label>
4020 mandeep.dh 58 
                </td>
4027 mandeep.dh 59 
                #if($velocityCount % 2 == 0)
60 
                    </ tr>
61 
                #end
62 
            #end
4020 mandeep.dh 63 
            <tr >
4027 mandeep.dh 64 
                <td colspan="2">
4020 mandeep.dh 65 
                    <textarea name="body" rows="5" class="required" cols="80" id="escalation-mail-body"></textarea>
66 
                </td>
67 
            </tr>
68 
            <tr >
4027 mandeep.dh 69 
                <td colspan="2">
4020 mandeep.dh 70 
                    <input type="submit" value="Escalate"/>
71 
                </td>
72 
            </tr>
73 
        </table>
74 
    </form>
75 
</div>
4689 anupam.sin 76 
<div id="cancel-div" class="hidden">
77 
    <form id="cancel-form">
4241 anupam.sin 78 
        <table class="display">
79 
            #foreach($item in $action.getCODCancelMatrix())
80 
                #if($velocityCount % 2 != 0)
81 
                    <tr >
82 
                #end
83 
                <td>
84 
                #if($item.name().equals("INVALID_CONTACT_DETAILS"))
4681 amar.kumar 85 
                    <input type="radio" name="cancelReason" id ="$item.name()" class = "cancelReason" value="$item.name()" checked />
4241 anupam.sin 86 
                #else
4681 amar.kumar 87 
                    <input type="radio" name="cancelReason" id ="$item.name()" class = "cancelReason" value="$item.name()" />
4241 anupam.sin 88 
                #end
89 
                <label title="$item.getDescription()">$item.name()</label>
90 
                </td>
91 
                #if($velocityCount % 2 == 0)
92 
                    </ tr>
93 
                #end
94 
            #end
95 
            <tr >
4681 amar.kumar 96 
                <td id ="cancelReasonBox" colspan="2">
4689 anupam.sin 97 
                    <textarea name="body" rows="5" cols="80" id="cancel-body"></textarea>
4241 anupam.sin 98 
                </td>
99 
            </tr>
100 
            <tr >
101 
                <td colspan="2">
102 
                    <input type="submit" value="Cancel COD"/>
103 
                </td>
104 
            </tr>
105 
        </table>
106 
    </form>
107 
</div>
4267 anupam.sin 108 
#if($action.getPayments() && $action.canViewFlaggedPayments())
109 
<div id="payment-pane">
110 
	<br />
111 
    <label class="heading">Payments</label><br />
112 
    <table id="payment-table" class="display">
113 
        <thead>
114 
            <tr>
115 
                <th>Payment Id</th>
116 
                <th>Gateway Payment Id</th>
117 
                <th>Gateway Id</th>
118 
                <th>Amount</th>
119 
                <th></th>
120 
                <th></th>
121 
            </tr>
122 
        </thead>
123 
        <tbody>
124 
            #foreach($payment in $action.getPayments())
125 
            #set($paymentId = $payment.getPaymentId())
126 
            #set($trClass = "table-tr-odd")
127 
            #if($velocityCount % 2 == 0)
128 
                #set($trClass = "table-tr-even")
129 
            #end
130 
            <tr id="payment-row-$paymentId" class="$trClass">
131 
                <td>
132 
                        $paymentId
133 
                </td>
134 
				#if($payment.getGatewayPaymentId())
135 
                <td class="truncated-text-for-order-table">$payment.getGatewayPaymentId()</td>
136 
				#else
137 
				<td>N/A</td>
138 
				#end
139 
                <td class="truncated-text-for-order-table">$payment.getGatewayId()</td>
140 
                <td>$payment.getAmount()</td>
4438 anupam.sin 141 
                <td class="center-aligned"><input id="block-payment" type="button" transactionId="$payment.getMerchantTxnId()" paymentId = "$paymentId" ticketId="$ticketId" value="Block Payment" class="CODButton"/> </td>
142 
                <td class="center-aligned"><input id="allow-payment" type="button" transactionId="$payment.getMerchantTxnId()" paymentId = "$paymentId" ticketId="$ticketId" value="Allow Payment" class="CODButton"/> </td>
4267 anupam.sin 143 
            </tr>
144 
            #end
145 
        </tbody>
146 
    </table>
147 
</div>
148 
#end
4490 anupam.sin 149 
#if($action.getOrders() && ($action.canVerifyCOD() || $action.canViewFailedPayments() || ($action.canViewDoaRequests())))
3090 mandeep.dh 150 
<div id="bottom-infopane-upper">
4142 mandeep.dh 151 
    <br />
152 
    <label class="heading">Orders</label><br />
4105 mandeep.dh 153 
    <table id="order-table" class="display">
154 
        <thead>
155 
            <tr>
156 
                <th>Order Id</th>
157 
                <th>Product</th>
158 
                <th>Created</th>
159 
                <th>Amount</th>
160 
                <th>Mobile No</th>
161 
                <th>Shipping Address</th>
162 
                <th>Expected delivery</th>
5407 amar.kumar 163 
                #if($ticket.getCategory().name().equals("COD_VERIFICATION"))
164 
				<th>Trust Level</th>
4105 mandeep.dh 165 
                <th></th>
166 
                <th></th>
5791 anupam.sin 167 
				#elseif($ticket.getCategory().name().equals("STORE_PICKUP"))
168 
				<th>Pickup Expiry</th>
169 
                <th></th>
170 
                <th></th>
5407 amar.kumar 171 
				#elseif($ticket.getCategory().name().equals("ORDER_CANCELLATION") || $ticket.getCategory().name().equals("DOA_RECEIVED") || $ticket.getCategory().name().equals("RETURN_FORM"))
172 
				<th></th>
173 
                <th></th>
4105 mandeep.dh 174 
                #elseif($ticket.getCategory().name().equals("DELAYED_DELIVERY"))
175 
                <th>Promised delivery</th>
176 
                <th>Delay reason</th>
177 
                #end
178 
            </tr>
179 
        </thead>
180 
        <tbody>
181 
            #foreach($order in $action.getOrders())
182 
            #set($orderId = $order.getId())
183 
            #set($trClass = "table-tr-odd")
184 
            #if($velocityCount % 2 == 0)
185 
                #set($trClass = "table-tr-even")
5890 anupam.sin 186 
			#end
187 
			#if($order.getPickupStoreId() != 0)
5912 anupam.sin 188 
				<tr id="order-row-$orderId" class="$trClass" style="color:red">
5890 anupam.sin 189 
			#else
190 
				<tr id="order-row-$orderId" class="$trClass">
191 
			#end
4105 mandeep.dh 192 
                <td>
193 
                    <a alt="Show Order Details" title="Show Order Details" href="/crm?email=&orderId=$orderId">
194 
                        $orderId
195 
                    </a>
196 
                </td>
197 
                <td class="truncated-text-for-order-table">$action.getProductName($order.getLineitems().get(0))</td>
198 
                <td class="truncated-text-for-order-table">$action.convertDate($order.getCreated_timestamp())</td>
199 
                <td>$order.getTotal_amount()</td>
200 
                <td>$order.getCustomer_mobilenumber()</td>
201 
                <td class="truncated-text-for-order-table">$action.getAddress($order)</td>
202 
                <td class="truncated-text-for-order-table">$action.convertDate($order.getExpected_delivery_time())</td>
203 
                #if($ticket.getCategory().name().equals("COD_VERIFICATION"))
5407 amar.kumar 204 
                <td class="center-aligned">$action.getCustomerTrustLevel($order.getCustomer_id())</td>
4280 anupam.sin 205 
                <td class="center-aligned"><input type="button" value="Verify COD" ticketId="$ticketId" orderId="$orderId" orderStatus="SUBMITTED_FOR_PROCESSING" class="update-order-status CODButton"/> </td>
4702 amar.kumar 206 
                <td class="center-aligned"><input type="button" value="Cancel order" ticketId="$ticketId" orderId="$orderId" orderStatus="COD_VERIFICATION_FAILED" class="display-cancel-order-popup CODButton"/> </td>
4277 anupam.sin 207 
				#elseif($ticket.getCategory().name().equals("ORDER_CANCELLATION"))
4280 anupam.sin 208 
				<td class="center-aligned"><input type="button" value="Confirm" ticketId="$ticketId" orderId="$orderId" orderStatus="CANCEL_REQUEST_CONFIRMED" class="update-order-status CODButton"/> </td>
209 
                <td class="center-aligned"><input type="button" value="Deny" ticketId="$ticketId" orderId="$orderId" orderStatus="DENY_CANCEL_REQUEST" class="update-order-status CODButton"/> </td>
4490 anupam.sin 210 
				#elseif(($ticket.getCategory().name().equals("RETURN_FORM")) && ($action.canViewDoaRequests()))
211 
				<td class="center-aligned"><input id="deny-return" type="button" value="Deny" ticketId="$ticketId" orderId="$orderId" class="CODButton"/> </td>
212 
                <td class="center-aligned"><input id="authorize-return" type="button" value="Authorize" ticketId="$ticketId" orderId="$orderId"class="CODButton"/> </td>
213 
                #elseif(($ticket.getCategory().name().equals("DOA_RECEIVED")) && ($action.canViewDoaRequests()))
214 
				<td class="center-aligned"><input id="deny-doa" type="button" value="Deny" ticketId="$ticketId" orderId="$orderId" class="CODButton"/> </td>
215 
                <td class="center-aligned"><input id="authorize-doa" type="button" value="Authorize" ticketId="$ticketId" orderId="$orderId"class="CODButton"/> </td>
216 
				#elseif($ticket.getCategory().name().equals("DELAYED_DELIVERY"))
4105 mandeep.dh 217 
                <td class="truncated-text-for-order-table">$action.convertDate($order.getPromised_delivery_time())</td>
218 
                <td class="truncated-text-for-order-table">$order.getDelayReason().name()</td>
5791 anupam.sin 219 
				#elseif($ticket.getCategory().name().equals("STORE_PICKUP"))
220 
				<td class="center-aligned truncated-text-for-order-table">$action.getPickupExpiryDate($orderId, $order.getDelivery_timestamp())</td>
5918 anupam.sin 221 
    				#if(!$ticket.getStatus().name().equals("CLOSED"))
222 
    				<td class="center-aligned" id="pickupExtensionContainer">
223 
    					<select id="pickupExtension" name="pickupExtension" class="pickupExtension" style="width:50px">
224 
                                <option value="0" selected="selected">0</option>
225 
                                <option value="1">1</option>
226 
    							<option value="2">2</option>
227 
    							<option value="3">3</option>
228 
    							<option value="4">4</option>
229 
    							<option value="5">5</option>
230 
    					</select>
231 
    				</td>
232 
    				<td class="center-aligned"><input type="button" value="Extend" ticketId="$ticketId" orderId="$orderId" class="extend-expiry CODButton"/> </td>
233 
					#else
234 
					<td></td>
235 
					<td></td>
236 
					#end
237 
 
4105 mandeep.dh 238 
                #end
239 
            </tr>
240 
            #end
241 
        </tbody>
242 
    </table>
243 
</div>
244 
#end
4142 mandeep.dh 245 
<div id="bottom-infopane-lower">
246 
    <br />
247 
    <br />
248 
    <label class="heading">Activities</label><br />
4241 anupam.sin 249 
	<a name=currentActivity></a>
4142 mandeep.dh 250 
    <table id="activity-table" class="display">
251 
        <thead >
252 
            <tr class="table-tr-header">
253 
                <th >Activity Id</th>
254 
                <th >Type</th>
255 
                <th >Description</th>
256 
                <th >Timestamp</th>
257 
                <th >Created by</th>
258 
                <th >Assignee</th>
259 
                <th >Category</th>
260 
                <th >Status</th>
261 
                <th >Priority</th>
262 
                <th >Ticket Description</th>
263 
                <!--th >Customer Name</th>
264 
                <th >Customer Email Id</th>
265 
                <th >Customer Mobile No</th-->
266 
            </tr>
267 
        </thead>
268 
        <tbody >
269 
        #foreach($activity in $action.getActivities())
270 
            #set($date = $action.convertDate($activity.getCreationTimestamp()))
271 
            #set($trClass = "table-tr-odd")
272 
            #if($velocityCount % 2 == 0)
273 
                #set($trClass = "table-tr-even")
274 
            #end
275 
            <tr class="$trClass">
4241 anupam.sin 276 
				<td>
5521 amar.kumar 277 
					<a alt="Show Activity Description" title="Show Activity Description" href="#currentActivity" activityId="$activity.getId()" isRead="$activity.isIsRead()"class="show-activity-description">
4241 anupam.sin 278 
                        $activity.getId()
279 
                    </a>
280 
				</td>
281 
                <!--<td class="truncated-text-for-activity-table">$activity.getId()</td>
282 
				-->
4142 mandeep.dh 283 
                <td class="truncated-text-for-activity-table">$activity.getType().name()</td>
4241 anupam.sin 284 
                <td id="activity-description" class="truncated-text-for-activity-table"><pre>$activity.getDescription()</pre></td>
4142 mandeep.dh 285 
                <td class="truncated-text-for-activity-table">$date</td>
286 
                <td class="truncated-text-for-activity-table">$action.getAgent($activity.getCreatorId()).getEmailId()</td>
287 
                #if($activity.isSetTicketAssigneeId())
288 
                    <td class="truncated-text-for-activity-table">$action.getAgent($activity.getTicketAssigneeId()).getEmailId()</td>
289 
                #else
290 
                    <td class="truncated-text-for-activity-table">N/A</td>
291 
                #end
292 
                <td class="truncated-text-for-activity-table">$activity.getTicketCategory().name()</td>
293 
                <td class="truncated-text-for-activity-table">$activity.getTicketStatus().name()</td>
294 
                <td class="truncated-text-for-activity-table">$activity.getTicketPriority().name()</td>
295 
                <td class="truncated-text-for-activity-table">$activity.getTicketDescription()</td>
296 
                <!--td class="truncated-text-for-activity-table">
297 
                #if($activity.getCustomerName())
298 
                    $activity.getCustomerName()
299 
                #else
300 
                    N/A
301 
                #end
302 
                </td>
303 
                <td class="truncated-text-for-activity-table">
304 
                #if($activity.getCustomerEmailId())
305 
                    $activity.getCustomerEmailId()
306 
                #else
307 
                    N/A
308 
                #end
309 
                </td>
310 
                <td class="truncated-text-for-activity-table">
311 
                #if($activity.getCustomerMobileNumber())
312 
                    $activity.getCustomerMobileNumber()
313 
                #else
314 
                    N/A
315 
                #end
316 
                </td-->
317 
            </tr>
318 
        #end
319 
        </tbody>
320 
    </table>
4490 anupam.sin 321 
	<label class="bold">Attachments: </label>
322 
	#set($map = $action.getAllAttachmentsForTicket())
323 
		#foreach($key in $map.keySet())
324 
           <br/>
325 
		   <a alt="Download Attachment" title="Download Attachment" href="/crm/activity-info!downloadAttachment?attachment=$map.get($key)" attachment="$map.get($key)" target="_blank">
326 
			$key
327 
		   </a>
328 
		#end
329 
		<br/>
4142 mandeep.dh 330 
</div>
4241 anupam.sin 331 
<div id="activity-description-pane" class="activity-description-bg">
332 
</div>
4105 mandeep.dh 333 
<div id="bottom-infopane-middle">
4142 mandeep.dh 334 
    <br />
335 
    <br />
336 
    <label class="heading">Ticket details</label><br />
3090 mandeep.dh 337 
    <form id="update-ticket-form" ticketId="$ticketId" _method="put" method="post" action="">
338 
        <table>
339 
            <colgroup>
340 
                <col width="200px"/>
341 
                <col width="250px"/>
3106 mandeep.dh 342 
                <col width="120px"/>
3090 mandeep.dh 343 
                <col width="200px"/>
3106 mandeep.dh 344 
                <col width="300px"/>
3090 mandeep.dh 345 
            </colgroup>
3405 mandeep.dh 346 
            #if($ticket.isSetCustomerId())
3546 mandeep.dh 347 
            #set($user = $action.getUser())
348 
                <tr >
4142 mandeep.dh 349 
                    <td class="bold">Customer Name: </td>
3546 mandeep.dh 350 
                    <td >$user.getName()</td>
351 
                    <td ></td>
4142 mandeep.dh 352 
                    <td class="bold">Customer Mobile No: </td>
3853 mandeep.dh 353 
                    <td >
354 
                        #if($user.isSetMobileNumber())
355 
                            $user.getMobileNumber()
356 
                        #else
357 
                            N/A
358 
                        #end
359 
                    </td>
3546 mandeep.dh 360 
                </tr>
3405 mandeep.dh 361 
            #else
362 
                <tr >
4142 mandeep.dh 363 
                    <td class="bold">Customer Name: </td>
3405 mandeep.dh 364 
                    <td >
365 
                        #if($ticket.isSetCustomerName())
366 
                            <input type="text" name="customerName" value="$ticket.getCustomerName()"/>
367 
                        #else
368 
                            <input type="text" name="customerName"/>
369 
                        #end
370 
                    </td>
371 
                    <td ></td>
4142 mandeep.dh 372 
                    <td class="bold">Customer Mobile No: </td>
3405 mandeep.dh 373 
                    <td >
374 
                        #if($ticket.isSetCustomerMobileNumber())
375 
                            <input type="text" name="customerMobileNumber" value="$ticket.getCustomerMobileNumber()"/>
376 
                        #else
377 
                            <input type="text" name="customerMobileNumber"/>
378 
                        #end
379 
                    </td>
380 
                </tr>
381 
            #end
3090 mandeep.dh 382 
            <tr >
3106 mandeep.dh 383 
                <td ><label>Description:</label></td>
3578 mandeep.dh 384 
                <td colspan="4"><textarea id="description" class="required" name="description" rows="10" cols="90">$ticket.getDescription()</textarea></td>
3106 mandeep.dh 385 
            </tr>
386 
            <tr >
3090 mandeep.dh 387 
                <td ><label>Category:</label></td>
388 
                <td >
3106 mandeep.dh 389 
                <select name="category" class="width10">
390 
                    #foreach( $category in $action.getTicketCategories() )
391 
                        #if($category.name() == $ticket.getCategory().name())
392 
                            <option value="$category.name()" selected="selected">$category.name()</option>
3090 mandeep.dh 393 
                        #else
3106 mandeep.dh 394 
                            <option value="$category.name()">$category.name()</option>
3090 mandeep.dh 395 
                        #end
396 
                    #end
397 
                </select>
398 
                </td>
399 
                <td></td>
3106 mandeep.dh 400 
                <td ><label>Order Id:</label></td>
401 
                <td >
3168 mandeep.dh 402 
                    #if($ticket.isSetOrderId())
3519 mandeep.dh 403 
                        <a alt="Show Order Details" title="Show Order Details" href="/crm?email=&orderId=$ticket.getOrderId()">
404 
                                $ticket.getOrderId()
405 
                        </a>
3106 mandeep.dh 406 
                    #else
407 
                        N/A
408 
                    #end
409 
                </td>
3090 mandeep.dh 410 
            </tr>
411 
            <tr >
412 
                <td ><label>Assignee:</label></td>
3405 mandeep.dh 413 
                #if($action.isAssigneeEditable())
3090 mandeep.dh 414 
                    <td >
3106 mandeep.dh 415 
                    <select name="assigneeEmailId" class="width10">
3090 mandeep.dh 416 
                        #foreach( $agent in $action.getAllAgents() )
4020 mandeep.dh 417 
                            #if(($agent.getId() == $ticket.getAssigneeId()))
3090 mandeep.dh 418 
                                <option value="$agent.getEmailId()" selected="selected">$agent.getEmailId()</option>
419 
                            #else
420 
                                <option value="$agent.getEmailId()">$agent.getEmailId()</option>
421 
                            #end
422 
                        #end
423 
                    </select>
424 
                    </td>
3405 mandeep.dh 425 
                #else
4020 mandeep.dh 426 
                    <td >
427 
                        <select name="assigneeEmailId" class="width10">
428 
                            #if ($ticket.isSetAssigneeId())
429 
                                #set($assigneeEmailId = $action.getAgent($ticket.getAssigneeId()).getEmailId())
430 
                                <option value="$assigneeEmailId" selected="selected">$assigneeEmailId</option>
431 
                            #else
432 
                                <option value="" selected="selected">N/A</option>
433 
                            #end
434 
                            <option value="$action.getCurrentAgentEmailId()">$action.getCurrentAgentEmailId()</option>
435 
                        </select>
436 
                    </td>
3090 mandeep.dh 437 
                #end
438 
                <td ></td>
3106 mandeep.dh 439 
                <td ><label>Created by:</label></td>
440 
                <td >$action.getAgent($ticket.getCreatorId()).getEmailId()</td>
3090 mandeep.dh 441 
            </tr>
442 
            <tr >
443 
                <td ><label>Status:</label></td>
444 
                <td >
3106 mandeep.dh 445 
                <select name="status" class="width10">
446 
                    #foreach( $status in $action.getTicketStatuses() )
447 
                        #if($status.name() == $ticket.getStatus().name())
448 
                            <option value="$status.name()" selected="selected">$status.name()</option>
3090 mandeep.dh 449 
                        #else
3106 mandeep.dh 450 
                            <option value="$status.name()">$status.name()</option>
3090 mandeep.dh 451 
                        #end
452 
                    #end
453 
                </select>
454 
                </td>
455 
                <td ></td>
456 
                <td ><label>Priority:</label></td>
457 
                <td >
3106 mandeep.dh 458 
                <select name="priority" class="width10">
459 
                    #foreach( $priority in $action.getTicketPriorities() )
460 
                        #if($priority.name() == $ticket.getPriority().name())
461 
                            <option value="$priority.name()" selected="selected">$priority.name()</option>
3090 mandeep.dh 462 
                        #else
3106 mandeep.dh 463 
                            <option value="$priority.name()">$priority.name()</option>
3090 mandeep.dh 464 
                        #end
465 
                    #end
466 
                </select>
467 
                </td>
468 
            </tr>
469 
            <tr >
3106 mandeep.dh 470 
                <td ><label>Activity Type:</label></td>
471 
                <td colspan="4">
3339 mandeep.dh 472 
                <select id="activity-type" name="activityType" class="width-activity-type">
3106 mandeep.dh 473 
                    #foreach( $type in $action.getActivityTypes() )
474 
                        #if($type.name() == "OTHER")
475 
                            <option value="$type.name()" selected="selected">$type.name()</option>
3090 mandeep.dh 476 
                        #else
3106 mandeep.dh 477 
                            <option value="$type.name()">$type.name()</option>
3090 mandeep.dh 478 
                        #end
479 
                    #end
480 
                </select>
481 
                </td>
3106 mandeep.dh 482 
                </td>
3090 mandeep.dh 483 
            </tr>
484 
            <tr >
3106 mandeep.dh 485 
                <td ><label>Activity description:</label></td>
3405 mandeep.dh 486 
                <td colspan="4"><textarea class="required" name="activityDescription" rows="2" cols="90"></textarea></td>
3106 mandeep.dh 487 
            </tr>
488 
            <tr >
3090 mandeep.dh 489 
                <td colspan="2"></td>
490 
                <td colspan="2"><input type="submit" value="Save" /></td>
3405 mandeep.dh 491 
                <td ><input type="hidden" name="userId" value="$ticket.getCustomerId()"/></td>
3090 mandeep.dh 492 
            </tr>
493 
        </table>
494 
    </form>
495 
</div>
3546 mandeep.dh 496 
<br />
3090 mandeep.dh 497 
</div>
3106 mandeep.dh 498 
#end
3546 mandeep.dh 499 
</div>
3106 mandeep.dh 500 
<script >
3499 mandeep.dh 501 
$(document).ready(
502 
    function () {
503 
        $(".truncated-text-for-activity-table").truncate({
504 
            width : 65,
505 
            addtitle : true
506 
        });
3546 mandeep.dh 507 
 
508 
        $(".truncated-text-for-order-table").truncate({
3711 mandeep.dh 509 
            width : 85,
3546 mandeep.dh 510 
            addtitle : true
511 
        });
3499 mandeep.dh 512 
    }
513 
);
3390 mandeep.dh 514 
</script>