Subversion Repositories SmartDukaan

package in.shop2020.serving.controllers;

import in.shop2020.config.ConfigException;

import in.shop2020.crm.Activity;

import in.shop2020.crm.ActivityType;

import in.shop2020.crm.SearchFilter;

import in.shop2020.crm.Ticket;

import in.shop2020.crm.TicketCategory;

import in.shop2020.crm.TicketPriority;

import in.shop2020.crm.TicketStatus;

import in.shop2020.logistics.LogisticsServiceException;

import in.shop2020.logistics.PickupStore;

import in.shop2020.logistics.Provider;

import in.shop2020.model.v1.catalog.CatalogService;

import in.shop2020.model.v1.catalog.CatalogServiceException;

import in.shop2020.model.v1.catalog.Item;

import in.shop2020.model.v1.inventory.Warehouse;

import in.shop2020.model.v1.order.AmazonOrder;

import in.shop2020.model.v1.order.HotspotStore;

import in.shop2020.model.v1.order.LineItem;

import in.shop2020.model.v1.order.Order;

import in.shop2020.model.v1.order.OrderSource;

import in.shop2020.model.v1.order.OrderStatus;

import in.shop2020.model.v1.order.StoreOrderDetail;

import in.shop2020.model.v1.order.TransactionServiceException;

import in.shop2020.model.v1.user.Address;

import in.shop2020.model.v1.user.UserContextException;

import in.shop2020.payments.Attribute;

import in.shop2020.payments.Constants;

import in.shop2020.payments.Payment;

import in.shop2020.payments.PaymentException;

import in.shop2020.payments.PaymentService.Client;

import in.shop2020.payments.PaymentStatus;

import in.shop2020.serving.auth.CRMAuthorizingRealm;

import in.shop2020.serving.model.ShipmentUpdate;

import in.shop2020.serving.services.AramexTrackingService;

import in.shop2020.serving.services.BlueDartTrackingService;

import in.shop2020.serving.services.DelhiveryTrackingService;

import in.shop2020.serving.services.FedExTrackingService;

import in.shop2020.serving.services.RedExpressTrackingService;

import in.shop2020.thrift.clients.CRMClient;

import in.shop2020.thrift.clients.CatalogClient;

import in.shop2020.thrift.clients.HelperClient;

import in.shop2020.thrift.clients.InventoryClient;

import in.shop2020.thrift.clients.LogisticsClient;

import in.shop2020.thrift.clients.PaymentClient;

import in.shop2020.thrift.clients.TransactionClient;

import in.shop2020.thrift.clients.UserClient;

import in.shop2020.thrift.clients.config.ConfigClient;

import in.shop2020.util.CRMConstants;

import in.shop2020.utils.FedExShipAccountInfo;

import in.shop2020.utils.ModelUtils;

import in.shop2020.warehouse.WarehouseService;

import java.io.BufferedInputStream;

import java.io.File;

import java.io.FileInputStream;

import java.io.FileWriter;

import java.io.IOException;

import java.io.InputStream;

import java.text.SimpleDateFormat;

import java.util.ArrayList;

import java.util.Arrays;

import java.util.Calendar;

import java.util.Collections;

import java.util.Date;

import java.util.HashMap;

import java.util.HashSet;

import java.util.List;

import java.util.Map;

import java.util.Set;

import java.util.concurrent.Callable;

import java.util.concurrent.Executors;

import java.util.concurrent.TimeUnit;

import javax.servlet.ServletOutputStream;

import net.htmlparser.jericho.Source;

import org.apache.commons.lang.StringUtils;

import org.apache.log4j.Logger;

import org.apache.shiro.SecurityUtils;

import org.apache.struts2.convention.annotation.Result;

import org.apache.struts2.convention.annotation.Results;

import org.apache.thrift.TException;

import org.apache.thrift.transport.TTransportException;

import com.ShipWebServiceClient;

import com.fedex.ship.stub.AssociatedShipmentDetail;

import com.fedex.ship.stub.CompletedPackageDetail;

import com.fedex.ship.stub.CompletedShipmentDetail;

import com.fedex.ship.stub.OperationalInstruction;

import com.fedex.ship.stub.PackageOperationalDetail;

import com.fedex.ship.stub.ProcessShipmentReply;

import com.fedex.ship.stub.StringBarcode;

import com.fedex.ship.stub.TrackingId;

/**

 * @author vikas

 * 

 */

@SuppressWarnings("serial")

public class UserOrderInfoController extends BaseController {

    private static Logger                  log                     = Logger.getLogger(Class.class);

    private static BlueDartTrackingService blueDartTrackingService = new BlueDartTrackingService();

    private static AramexTrackingService aramexTrackingService     = new AramexTrackingService();

    private static DelhiveryTrackingService delhiveryTrackingService     = new DelhiveryTrackingService();

    private static RedExpressTrackingService redexpressTrackingService = new RedExpressTrackingService();

    private FedExTrackingService fedexTrackingService;

    private long                 orderId;

    private Order                order;

    private List<Payment>        payments;

    private List<ShipmentUpdate> shipmentUpdates = new ArrayList<ShipmentUpdate>();

    private Long                 codTicketId;

    private List<Address>        addresses;

    private Set<OrderStatus>     setOfcancellableStates;

    //Start:- Added by Manish Sharma for Physical Refunds 

    private Set<OrderStatus>	 setOfrefundableStates;

    private Set<OrderStatus>	 setOfprepaidrefundableStates;

    //End:- Added by Manish Sharma for Physical Refunds

    private String               cancellationInitiator;

    private String               cancelReason;

    private String               body;

    private String               line1;

    private String               line2;

    private String               city;

    private String               state;

    private String               pin;

    private String				 freebieItem;

    private String				 dealText;

    private String 				 parentOrderIdForFreebieOrder;

    private String				 freebieOrderId;

    private double               cashAmount;

    private double               cardAmount;

    private StoreOrderDetail     storeOrderDetail;

    //Start:- Added by Manish Sharma for Displaying Logistics Provider Id and Amazon Order Id on 25-Jul-2013

    private AmazonOrder          amazonOrder = null;

    private String               providerName = "N/A";

    //End:- Added by Manish Sharma for Displaying Logistics Provider Id and Amazon Order Id on 25-Jul-2013

    private long				 gvAmount;

    //Start:- Added by Manish Sharma for Physical Refunds 

    private String               rfdRadio;

    private String         	     couponDetails;

    private String               refundAmountCoupon;

    private String               chequeDetails;

    private String               refundAmountCheque;

    private String 			     refundAmountGateway;

    private String			     comments;

    private String 				 errorMsg = "";

    private String 				 successmsg = "";

    private List<String>         refundDetails;

    private String               billingWarehouseName="";

    public UserOrderInfoController() {

        super();

        setOfcancellableStates = new HashSet<OrderStatus>();

        setOfcancellableStates.add(OrderStatus.SUBMITTED_FOR_PROCESSING);

        setOfcancellableStates.add(OrderStatus.INVENTORY_LOW);

        setOfcancellableStates.add(OrderStatus.LOW_INV_PO_RAISED);

        setOfcancellableStates.add(OrderStatus.LOW_INV_REVERSAL_IN_PROCESS);

        setOfcancellableStates.add(OrderStatus.LOW_INV_NOT_AVAILABLE_AT_HOTSPOT);

        setOfcancellableStates.add(OrderStatus.ACCEPTED);

        setOfcancellableStates.add(OrderStatus.BILLED);

        //Start:- Added by Manish Sharma for Physical Refunds 

        setOfrefundableStates = new HashSet<OrderStatus>();

        setOfrefundableStates.add(OrderStatus.DOA_VALID_REFUNDED);

        setOfrefundableStates.add(OrderStatus.DOA_INVALID_REFUNDED);

        setOfrefundableStates.add(OrderStatus.DOA_REFUNDED_RCVD_DAMAGED);

        setOfrefundableStates.add(OrderStatus.DOA_REFUNDED_LOST_IN_TRANSIT);

        setOfrefundableStates.add(OrderStatus.RTO_DAMAGED_REFUNDED);

        setOfrefundableStates.add(OrderStatus.RET_PRODUCT_USABLE_REFUNDED);

        setOfrefundableStates.add(OrderStatus.RET_PRODUCT_UNUSABLE_REFUNDED);

        setOfrefundableStates.add(OrderStatus.RET_REFUNDED_RCVD_DAMAGED);

        setOfrefundableStates.add(OrderStatus.RET_REFUNDED_LOST_IN_TRANSIT);

        //End:- Added by Manish Sharma for Physical Refunds 

        setOfprepaidrefundableStates = new HashSet<OrderStatus>();

        setOfprepaidrefundableStates.add(OrderStatus.RTO_REFUNDED);

        setOfprepaidrefundableStates.add(OrderStatus.RTO_LOST_IN_TRANSIT_REFUNDED);

        setOfprepaidrefundableStates.add(OrderStatus.LOST_IN_TRANSIT_REFUNDED);

        setOfprepaidrefundableStates.add(OrderStatus.CANCELLED_ON_CUSTOMER_REQUEST);

        setOfprepaidrefundableStates.add(OrderStatus.CANCELLED_DUE_TO_LOW_INVENTORY);

    }

    public static final Map<Long, String> providerNameMap = new HashMap<Long, String>() {

        {

            put(1l, "BlueDart");

            put(2l, "Aramex");

            put(3l, "Delhivery");

            put(4l, "SelfPickup");

            put(5l, "Runner");

            put(6l, "RedExpress");

            put(7l, "FedEx");

        }

    };

    public static final Map<Long,String> billingWarehouseMap = new HashMap<Long, String>() {

        { 

            put(7l, "Mahipalpur-MMX");

            put(12l, "Goregaon");

            put(13l, "Bhiwandi");

            put(1765l, "Bangalore");

            put(1768l, "Bangalore - SR");

            put(3298l, "TG-SORPL/Hyderabad");

            put(3931l, "HR-SORPL/Gurgaon-S");

        }

    };

    public String index() {

        try {

            PaymentClient paymentServiceClient = new PaymentClient();

            TransactionClient transactionServiceClient = new TransactionClient();

            /*List<Provider> providerList = logisticsServiceClient.getClient().getAllProviders();

			Map<Long, String> providerNameMap = new HashMap<Long, String>();

			for(Provider provider : providerList){

				providerNameMap.put(provider.getId(), provider.getName());

			}*/

            order = transactionServiceClient.getClient().getOrder(orderId);

            if (billingWarehouseMap.containsKey(order.getWarehouse_id()) && order.getWarehouse_id()!=0){

                setBillingWarehouseName(billingWarehouseMap.get(order.getWarehouse_id()));

            }

            Warehouse warehouse;

            if (order.getLogistics_provider_id() == 7){

                warehouse = getWareHouseForOrder(order.getWarehouse_id());

                fedexTrackingService = new FedExTrackingService(warehouse.getLogisticsLocation());

            }

            //Start:- Added by Manish Sharma for Displaying Logistics Provider Id and Amazon Order Id on 25-Jul-2013

            if(OrderSource.AMAZON == OrderSource.findByValue((int)order.getSource()) || OrderSource.JUNGLEE == OrderSource.findByValue((int)order.getSource())){

                try {

                    amazonOrder = transactionServiceClient.getClient().getAmazonOrder(orderId);

                } catch (Exception e) {

                    log.error("Exception : No Amazon order found with orderId " + orderId);

                }

            }

            if (order.getLogistics_provider_id() > 0) {

                setProviderName(providerNameMap.get(order.getLogistics_provider_id()));

            }

            //End:- Added by Manish Sharma for Displaying Logistics Provider Id and Amazon Order Id on 25-Jul-2013

            if(order.getSource() == 2) {

                storeOrderDetail = transactionServiceClient.getClient().getStoreOrderDetail(order.getId(),order.getStoreId());

                if(order.getStatus().getValue() == 15 || order.getStatus().getValue() == 34) {

                    setCashAmount(storeOrderDetail.getCashRefundAmount());

                    setCardAmount(storeOrderDetail.getCardRefundAmount()); 

                } else {

                    setCashAmount(storeOrderDetail.getCashAmount());

                    setCardAmount(storeOrderDetail.getCardAmount());

                }

            }

            if(order.getFreebieItemId()>0) {

                CatalogService.Client catalogClient = new CatalogClient().getClient();

                Item item = catalogClient.getItem(order.getFreebieItemId());

                freebieItem = item.getBrand() + " " + item.getModelName() + " " + item.getModelNumber() + " " + item.getColor();

            }

            if(order.getLineitems().get(0).getDealText()!=null && !order.getLineitems().get(0).getDealText().isEmpty()) {

                dealText = order.getLineitems().get(0).getDealText();

            }

            List<in.shop2020.model.v1.order.Attribute> attributes = 

                transactionServiceClient.getClient().getAllAttributesForOrderId(orderId);

            for(in.shop2020.model.v1.order.Attribute attribute: attributes){

                if(attribute.getName().equals("parentOrderIdForFreebie")){

                    parentOrderIdForFreebieOrder = attribute.getValue();

                } else if (attribute.getName().equals("freebieOrderId")){

                    freebieOrderId = attribute.getValue();

                }

            }

            payments = paymentServiceClient.getClient()

            .getPaymentForTxnId(order.getTransactionId());

            gvAmount = order.getGvAmount();

            // Spawning a thread to capture shipment updates from Bluedart

            // This is done to ensure that response from Crm web app is sent

            // within given time limits. Also, we wont be affected in the cases 

            // where bluedart site is down or slow

            Executors.newSingleThreadExecutor().invokeAll(Collections.singletonList(new Callable<Boolean>() {

                public Boolean call() throws Exception {

                    if (order.getLogistics_provider_id() == 1)

                        shipmentUpdates = blueDartTrackingService.getUpdates(order.getAirwaybill_no());

                    else if (order.getLogistics_provider_id() == 2) {

                        shipmentUpdates = aramexTrackingService.getUpdates(order.getAirwaybill_no());

                    }

                    else if (order.getLogistics_provider_id() == 3) {

                        shipmentUpdates = delhiveryTrackingService.getUpdates(order.getAirwaybill_no());

                    }

                    else if (order.getLogistics_provider_id() == 6) {

                        shipmentUpdates = redexpressTrackingService.getUpdates(order.getAirwaybill_no());

                    }

                    //Start:- Added by Manish Sharma for fedex Integration- Shipment Tracking on 31-Jul-2013

                    else if (order.getLogistics_provider_id() == 7) {

                        shipmentUpdates = fedexTrackingService.getUpdates(order.getAirwaybill_no());

                    }

                    //End:- Added by Manish Sharma for fedex Integration- Shipment Tracking on 31-Jul-2013

                    else {

                        shipmentUpdates = new ArrayList<ShipmentUpdate>();

                        log.error("Error : providerId = " + order.getLogistics_provider_id() + "for orderId : " + order.getId());

                    }

                    return true;

                }

            }), 60, TimeUnit.SECONDS);

            if (order.isCod() && OrderStatus.COD_VERIFICATION_PENDING.equals(order.getStatus())) {

                populateCODTicketId(order.getCustomer_id());

            }

            if (canEditOrderAddress()) {

                userContextServiceClient = new UserClient().getClient();

                addresses = userContextServiceClient.getAllAddressesForUser(order.getCustomer_id());

            }

        } catch (TTransportException e) {

            log.error("Unable to create thrift Client", e);

        } catch (TransactionServiceException e) {

            addActionError("Invalid order id or no order selected.");

        } catch (TException e) {

            log.error("Unable to get thrift Client", e);

        } catch (PaymentException e) {

            log.error("Unable to get payments for transctionId : " + order.getTransactionId(), e);

        } catch (InterruptedException e) {

            log.error("Thread was interrupted", e);

        } catch (UserContextException e) {

            log.error("Unable to get addresses for user : " + order.getCustomer_id(), e);

        } catch(CatalogServiceException csex) {

            log.error("Unable to get item details for itemId: " + order.getFreebieItemId(), csex);

        } /*catch (LogisticsServiceException lsex) {

			log.error("Unable to get providers infromation: " , lsex);

		}*/

        return INDEX;

    }

    private boolean canEditOrderAddress() {

        return false;

    }

    private void populateCODTicketId(long customerId) {

        try {

            SearchFilter searchFilter = new SearchFilter();

            searchFilter.setTicketCategory(TicketCategory.COD_VERIFICATION);

            searchFilter.setTicketStatuses(new ArrayList<TicketStatus>());

            searchFilter.getTicketStatuses().add(TicketStatus.OPEN);

            searchFilter.getTicketStatuses().add(TicketStatus.REOPEN);

            searchFilter.setCustomerId(customerId);

            crmServiceClient = new CRMClient().getClient();

            List<Ticket> tickets = crmServiceClient.getTickets(searchFilter);

            if (tickets != null && !tickets.isEmpty()) {

                codTicketId = tickets.get(0).getId();

            }

        } catch (TException e) {

            log.error("Error fetching tickets for customerId: " + customerId, e);

        }

    }

    public String markOrderForCancellation() {

        try{

            TransactionClient transactionServiceClient = new TransactionClient();

            log.info("URL = " + request.getRequestURI());

            log.info("Initiator = " + request.getParameter("cancellationInitiator"));

            log.info("orderId = " + request.getParameter("orderId"));

            order = transactionServiceClient.getClient().getOrder(orderId);

            /**

             * If the order is from store then refund the order directly.

             */

            if (order.getSource() == 2) {

                String plainTextbody = "";

                if(body!=null && !body.isEmpty()){

                    plainTextbody = new Source(body).getTextExtractor().toString();

                }

                if(cashAmount + cardAmount > order.getAdvanceAmount()) {

                    log.error("Could not mark order for Cancellation, OrderId : " + orderId);

                    return "index";

                }

                transactionServiceClient.getClient().saveRefundAmountsForStoreOrder(orderId, order.getStoreId(), cashAmount, cardAmount);

                if (cancellationInitiator.equals("CUSTOMER")) {

                    transactionServiceClient.getClient().markOrderCancellationRequestReceived(orderId);

                    transactionServiceClient.getClient().markOrderCancellationRequestConfirmed(orderId);

                }

                transactionServiceClient.getClient().refundOrder(orderId, currentAgentEmailId, cancelReason + " : " + plainTextbody);

            } else {

                if (cancellationInitiator.equals("CUSTOMER")) {

                    transactionServiceClient.getClient().markOrderCancellationRequestReceived(orderId);

                    long creatorId = CRMAuthorizingRealm.getAgent(currentAgentEmailId).getId();

                    Ticket ticket = new Ticket();

                    String plainTextbody = "";

                    if(body!=null && !body.isEmpty()){

                        plainTextbody = new Source(body).getTextExtractor().toString();

                    }

                    ticket.setDescription("Creating ticket for Cancellation Request Received, Reason : " + cancelReason + " : " + plainTextbody);

                    ticket.setCreatorId(creatorId);

                    ticket.setStatus(TicketStatus.OPEN);

                    ticket.setPriority(TicketPriority.HIGH);

                    ticket.setCategory(TicketCategory.ORDER_CANCELLATION);

                    ticket.setOrderId(orderId);

                    Activity activity = new Activity();

                    activity.setDescription("Creating Ticket");

                    activity.setType(ActivityType.OTHER);

                    activity.setTicketPriority(TicketPriority.HIGH);

                    activity.setTicketStatus(TicketStatus.OPEN);

                    activity.setCreatorId(creatorId);

                    activity.setTicketDescription("Creating ticket for Cancellation Request Received, Reason : " + cancelReason + " : " + plainTextbody);

                    activity.setTicketCategory(TicketCategory.ORDER_CANCELLATION);

                    ticket.setCustomerId(order.getCustomer_id());

                    activity.setCustomerId(order.getCustomer_id());

                    ticket.setCustomerName(order.getCustomer_name());

                    activity.setCustomerName(order.getCustomer_name());

                    ticket.setCustomerEmailId(order.getCustomer_email());

                    activity.setCustomerEmailId(order.getCustomer_email());

                    ticket.setCustomerMobileNumber(order.getCustomer_mobilenumber());

                    activity.setCustomerMobileNumber(order.getCustomer_mobilenumber());

                    crmServiceClient = new CRMClient().getClient();

                    crmServiceClient.insertTicket(ticket, activity);

                } 

                else if (cancellationInitiator.equals("INTERNAL")) {

                    String plainTextbody = "";

                    if(body!=null && !body.isEmpty()){

                        plainTextbody = new Source(body).getTextExtractor().toString();

                    }

                    boolean status_returned = transactionServiceClient.getClient().refundOrder(orderId, currentAgentEmailId, cancelReason + " : " + plainTextbody);

                    if (status_returned) {

                        order = transactionServiceClient.getClient().getOrder(orderId);

                        long creatorId = CRMAuthorizingRealm.getAgent(currentAgentEmailId).getId();

                        Ticket ticket = new Ticket();

                        ticket.setDescription("Creating ticket for Order Cancellation due to Low inventory");

                        ticket.setCreatorId(creatorId);

                        ticket.setAssigneeId(36);

                        ticket.setStatus(TicketStatus.OPEN);

                        ticket.setPriority(TicketPriority.MEDIUM);

                        ticket.setCategory(TicketCategory.LOW_INVENTORY_CANCELLED_ORDERS);

                        ticket.setOrderId(orderId);

                        ticket.setCustomerId(order.getCustomer_id());

                        ticket.setCustomerName(order.getCustomer_name());

                        ticket.setCustomerEmailId(order.getCustomer_email());

                        ticket.setCustomerMobileNumber(order.getCustomer_mobilenumber());

                        Activity activity = new Activity();

                        activity.setDescription("Creating Ticket");

                        activity.setType(ActivityType.OTHER);

                        activity.setTicketPriority(TicketPriority.MEDIUM);

                        activity.setTicketStatus(TicketStatus.OPEN);

                        activity.setCreatorId(creatorId);

                        activity.setTicketAssigneeId(36);

                        activity.setTicketCategory(TicketCategory.LOW_INVENTORY_CANCELLED_ORDERS);

                        activity.setTicketDescription("Creating ticket for Order Cancellation due to Low inventory");

                        activity.setCustomerId(order.getCustomer_id());

                        activity.setCustomerName(order.getCustomer_name());

                        activity.setCustomerEmailId(order.getCustomer_email());

                        activity.setCustomerMobileNumber(order.getCustomer_mobilenumber());

                        crmServiceClient = new CRMClient().getClient();

                        crmServiceClient.insertTicket(ticket, activity);

                    }

                }

            }

        } catch(Exception e) {

            log.error("Could not mark order for Cancellation, OrderId : " + orderId, e);

        }

        return index();

    }

    public void getOrderConfirmationMail() throws IOException, TException, ConfigException, TransactionServiceException {

        TransactionClient transactionServiceClient = new TransactionClient();

        order = transactionServiceClient.getClient().getOrder(orderId);

        long source = order.getTransactionId();

        HelperClient helperClient = new HelperClient("helper_service_server","helper_service_server_port");

        String mail = helperClient.getClient().getOrderConfirmationMail(source);

        File file = new File("/tmp/temp");

        //Start:- Added by Manish Sharma for resolving Exception for getting order delivery and confirmation mail on 27-Jun-2013

        if(mail.isEmpty() || mail==null || mail=="")

            mail="<html><body><p>Sorry, Required e-mail for mentioned order does not exist in the system !!!</p></body></html>";

        //End:- Added by Manish Sharma for resolving Exception for getting order delivery and confirmation mail on 27-Jun-2013

        FileWriter writer = new FileWriter(file);

        writer.append(mail);

        writer.close();

        byte[] buffer = new byte[(int)file.length()];

        InputStream input = null;

        try {

            int totalBytesRead = 0;

            input = new BufferedInputStream(new FileInputStream(file));

            while(totalBytesRead < buffer.length){

                int bytesRemaining = buffer.length - totalBytesRead;

                int bytesRead = input.read(buffer, totalBytesRead, bytesRemaining); 

                if (bytesRead > 0){

                    totalBytesRead = totalBytesRead + bytesRead;

                }

            }

        }

        finally {

            input.close();

            file.delete();

        }

        response.setHeader("Content-disposition", "inline; filename=" + "OrderDetail_"+orderId );

        ServletOutputStream sos;

        try {

            sos = response.getOutputStream();

            sos.write(buffer);

            sos.flush();

        } catch (IOException e) {

            System.out.println("Unable to stream the manifest file");

        }   

    }

    public Warehouse getWareHouseForOrder(long warehouseId){

        Warehouse warehouse = null;

        try{

            InventoryClient isc = new InventoryClient();

            warehouse = isc.getClient().getWarehouse(warehouseId);

        } catch(Exception e) {

            log.error("Unable to get warehouse for id : " + warehouseId,e);

            //TODO throw e;

        }

        return warehouse;

    }

    public void getOrderDeliveryMail() throws IOException, TException, ConfigException, TransactionServiceException {

        HelperClient helperClient = new HelperClient("helper_service_server","helper_service_server_port");

        String mail = helperClient.getClient().getOrderDeliveryMail(orderId);

        File file = new File("/tmp/temp");

        //Start:- Added by Manish Sharma for resolving Exception for getting order delivery and confirmation mail on 27-Jun-2013

        if(mail.isEmpty() || mail==null || mail=="")

            mail="<html><body><p>Sorry, Required e-mail for mentioned order does not exist in the system anymore !!!</p></body></html>";

        //End:- Added by Manish Sharma for resolving Exception for getting order delivery and confirmation mail on 27-Jun-2013

        FileWriter writer = new FileWriter(file);

        writer.append(mail);

        writer.close();

        byte[] buffer = new byte[(int)file.length()];

        InputStream input = null;

        try {

            int totalBytesRead = 0;

            input = new BufferedInputStream(new FileInputStream(file));

            while(totalBytesRead < buffer.length){

                int bytesRemaining = buffer.length - totalBytesRead;

                int bytesRead = input.read(buffer, totalBytesRead, bytesRemaining); 

                if (bytesRead > 0){

                    totalBytesRead = totalBytesRead + bytesRead;

                }

            }

        }

        finally {

            input.close();

            file.delete();

        }

        response.setHeader("Content-disposition", "inline; filename=" + "OrderDetail_"+orderId );

        ServletOutputStream sos;

        try {

            sos = response.getOutputStream();

            sos.write(buffer);

            sos.flush();

        } catch (IOException e) {

            System.out.println("Unable to stream the manifest file");

        }   

    }

    public boolean canOrderBeCancelled() {

        if (setOfcancellableStates.contains(order.getStatus())) {

            return true;

        }

        return false;

    }

    public String getPaymentGateway(Payment payment) {

        String gatewayName = "";

        try {

            Client paymentServiceClient = new PaymentClient().getClient();

            gatewayName = paymentServiceClient.getPaymentGateway(payment.getGatewayId()).getName();

        } catch (TTransportException e) {

        } catch (PaymentException e) {

        } catch (TException e) {

        }

        return gatewayName;

    }

    public int convertDouble(double value) {

        return (int)value;

    }

    public String getInsuranceExpiryDate(long DeliveryDate) {

        if (DeliveryDate == 0) {

            return "N/A";

        }

        Calendar cal = Calendar.getInstance();

        cal.setTimeInMillis(DeliveryDate);

        cal.add(Calendar.YEAR, 1);

        SimpleDateFormat sdf = new SimpleDateFormat("dd MMM, yyyy");

        return sdf.format(cal.getTime());

    }

    public String getShippingAddressOfStore(long storeId) {

        try {

            in.shop2020.logistics.LogisticsService.Client client = new LogisticsClient().getClient();

            PickupStore store = client.getPickupStore(storeId);

            return StringUtils.join(new String[] {

                    store.getName(),

                    store.getLine1(),

                    store.getLine2(),

                    store.getPin(),

                    store.getCity(),

                    store.getState(),

                    store.getPhone()}, ",");

        } catch (Exception e) {

            return "";

        }

    }

    public String getAddress(Order order) {

        return ModelUtils.extractAddressFromOrder(order);

    }

    public String changeShippingAddress() {

        try {

            TransactionClient transactionServiceClient = new TransactionClient();

            in.shop2020.model.v1.order.TransactionService.Client transactionClient

            = transactionServiceClient.getClient();

            in.shop2020.model.v1.order.Order t_order = transactionClient.getOrder(orderId);

            transactionClient.changeShippingAddress(orderId, line1, line2, city, state, pin);

            /*

            Warehouse warehouse = getWareHouseForOrder(t_order.getWarehouse_id());			

            if(t_order.getLogistics_provider_id()==7L){

                FedExShipAccountInfo fedexAccountInfo = FedExShipAccountInfo.getFedExInfo(warehouse.getLogisticsLocation());

                ProcessShipmentReply  processShipmentReply = ShipWebServiceClient.getShipmentCreationReply(t_order,fedexAccountInfo.getClientDetail(),fedexAccountInfo.getWad(),fedexAccountInfo.getEndPointAddress());

                CompletedShipmentDetail completedShipmentDetails = processShipmentReply.getCompletedShipmentDetail();

                CompletedPackageDetail completedPackageDetails =  completedShipmentDetails.getCompletedPackageDetails(0);

                TrackingId  trackId= completedPackageDetails.getTrackingIds(0);

                t_order = transactionClient.updateOrderAWB(t_order.getId(), trackId.getTrackingNumber());

                //Start:-Added By Manish Sharma for FedEx Integration - Shipment Creation on 21-Aug-2013

                CompletedPackageDetail[] cpd= completedShipmentDetails.getCompletedPackageDetails();

                AssociatedShipmentDetail[] asdetails = completedShipmentDetails.getAssociatedShipments();

                List<in.shop2020.model.v1.order.Attribute> attrList = new ArrayList<in.shop2020.model.v1.order.Attribute>();

                if(t_order.isCod()){

                    if(asdetails!=null){

                        for(AssociatedShipmentDetail as : asdetails){

                            if(as.getType().getValue().equalsIgnoreCase("COD_RETURN")){

                                PackageOperationalDetail pod = as.getPackageOperationalDetail();

                                StringBarcode[] barcodes = pod.getBarcodes().getStringBarcodes();

                                for(StringBarcode bc : barcodes){

                                    in.shop2020.model.v1.order.Attribute attr3 = new in.shop2020.model.v1.order.Attribute();

                                    attr3.setName("FedEx_COD_Return_BarCode");

                                    attr3.setValue(bc.getValue());

                                    attrList.add(attr3);

                                }

                                String codReturnTrackingNo= as.getTrackingId().getTrackingNumber();

                                in.shop2020.model.v1.order.Attribute attr4 = new in.shop2020.model.v1.order.Attribute();

                                attr4.setName("FedEx_COD_Return_Tracking_No");

                                attr4.setValue(codReturnTrackingNo);

                                attrList.add(attr4);

                            }

                        }

                    }

                }

                for(CompletedPackageDetail cd : cpd){

                    PackageOperationalDetail pod = cd.getOperationalDetail();

                    StringBarcode[] barcodes = pod.getBarcodes().getStringBarcodes();

                    for(StringBarcode bc : barcodes){

                        in.shop2020.model.v1.order.Attribute attr1 = new in.shop2020.model.v1.order.Attribute();

                        attr1.setName("FedEx_Package_BarCode");

                        attr1.setValue(bc.getValue());

                        attrList.add(attr1);

                    }

                    OperationalInstruction[] ois = pod.getOperationalInstructions();

                    in.shop2020.model.v1.order.Attribute attr2 = new in.shop2020.model.v1.order.Attribute();

                    for(OperationalInstruction oi : ois){

                        if(oi.getNumber().intValue()==5){

                            attr2.setName("FedEx_Location_Code");

                            attr2.setValue(oi.getContent());

                            attrList.add(attr2);

                        }

                    }						

                }

                transactionClient.setOrderAttributes(t_order.getId(), attrList);

                //End:-Added By Manish Sharma for FedEx Integration - Shipment Creation on 21-Aug-2013

            }*/

        } catch(Exception e) {

            log.error("Unable to update address for orderId : " + orderId + "and address : " + 

                    line1 + ", " + line2+ ", " + city + ", " + state + ", " + pin, e);

        }

        return null;

    }

    public String convertStoreToNormal() {

        try{

            TransactionClient transactionServiceClient = new TransactionClient();

            transactionServiceClient.getClient().convertStoreToNormal(orderId);

        } catch(Exception e) {

            log.error("Unable to convert to normal order", e);

        }

        return null;

    }

    public String getStoreDetails(long storeId) {

        try {

            TransactionClient tcl = new TransactionClient();

            HotspotStore store = tcl.getClient().getHotspotStore(storeId, "");

            return store.getHotspotId() + " - " + store.getCity(); 

        } catch (Exception e) {

            log.error("Unable to get hostspotStore for id : " + storeId, e);

        }

        return "N/A";

    }

    public Address getShippingAddress(Order order) {

        Address address = new Address();

        address.setLine1(order.getCustomer_address1());

        address.setLine2(order.getCustomer_address2());

        address.setCity(order.getCustomer_city());

        address.setState(order.getCustomer_state());

        address.setPin(order.getCustomer_pincode());

        return address;

    }

    public String getOrderSource(Order order) {

        return OrderSource.findByValue((int)(order.getSource())).toString();

    }

    public String getPaymentMethod(List<Attribute> paymentAttributes) {

        String paymentMethod = null;

        if (paymentAttributes == null || paymentAttributes.isEmpty()) {

            return "N/A";

        }

        for (Attribute a : paymentAttributes) {

            if ("payMethod".equals(a.getName())) {

                paymentMethod = Constants.PAYMENT_METHOD.get(a.getValue());

                break;

            }

        }

        return paymentMethod != null ? paymentMethod : "N/A";

    }

    //Start:- Added by Manish Sharma for Physical Refunds 

    public String refundOrderPayment(){

        try{

            TransactionClient transactionServiceClient = new TransactionClient();

            in.shop2020.model.v1.order.TransactionService.Client transactionClient

            = transactionServiceClient.getClient();

            in.shop2020.model.v1.order.Order t_order = transactionClient.getOrder(orderId);

            List<in.shop2020.model.v1.order.Attribute> attrList = new ArrayList<in.shop2020.model.v1.order.Attribute>();

            in.shop2020.model.v1.order.Attribute attr1 = new in.shop2020.model.v1.order.Attribute();

            attr1.setName("Refund_Option");

            in.shop2020.model.v1.order.Attribute attr2 = new in.shop2020.model.v1.order.Attribute();

            attr2.setName("Refund_Amount");

            in.shop2020.model.v1.order.Attribute attr3 = new in.shop2020.model.v1.order.Attribute();

            attr3.setName("Refund_TimeStamp");

            SimpleDateFormat timestmapFormat = new SimpleDateFormat("dd-MMM-yyyy HH:mm:ss");

            PaymentClient paymentServiceClient = new PaymentClient();

            List<Payment> orderPayments =null; 

            if(!t_order.isCod()){

                orderPayments =paymentServiceClient.getClient()

                .getPaymentForTxnId(t_order.getTransactionId());

            }

            if(rfdRadio.equalsIgnoreCase("rfdCoupon")){

                if((couponDetails!=null && !("").equalsIgnoreCase(couponDetails)) || (refundAmountCoupon!=null &&!("").equalsIgnoreCase(refundAmountCoupon))){

                    if(Double.parseDouble(refundAmountCoupon) <= t_order.getTotal_amount()){

                        log.info(Double.parseDouble(refundAmountCoupon));

                        log.info(t_order.getTotal_amount());

                        attr1.setValue("Refund By Coupon: "+couponDetails);

                        attrList.add(attr1);

                        attr2.setValue(refundAmountCoupon);

                        attrList.add(attr2);

                        attr3.setValue(timestmapFormat.format(Calendar.getInstance().getTime()));

                        attrList.add(attr3);

                        transactionClient.setOrderAttributes(t_order.getId(), attrList);

                        successmsg = "Refund Marked Successful: Through Coupon";

                        return "physical-refund-result";

                    }

                    else if(orderPayments !=null && !orderPayments.isEmpty()){

                        Payment payment = orderPayments.get(0);

                        if(Double.parseDouble(refundAmountCoupon) <= payment.getAmount()){

                            log.info(Double.parseDouble(refundAmountCoupon));

                            log.info(payment.getAmount());

                            attr1.setValue("Refund By Coupon: "+couponDetails);

                            attrList.add(attr1);

                            attr2.setValue(refundAmountCoupon);

                            attrList.add(attr2);

                            attr3.setValue(timestmapFormat.format(Calendar.getInstance().getTime()));

                            attrList.add(attr3);

                            transactionClient.setOrderAttributes(t_order.getId(), attrList);

                            successmsg = "Refund Marked Successful: Through Coupon";

                            return "physical-refund-result";

                        }

                        else{

                            errorMsg ="Refund Unsuccessful: Due to coupon amount greater than Payment Gateway Amount ";

                            return "physical-refund-result";

                        }

                    }

                    errorMsg ="Refund Unsuccessful: Due to coupon amount greater than Order Total Amount ";

                }

                else{

                    errorMsg ="Refund Unsuccessful: Due to either coupon details or refund amount is blank ";

                    return "physical-refund-result";

                }

                errorMsg ="Refund Unsuccessful: Due to coupon amount greater than order total amount ";

            }

            if(rfdRadio.equalsIgnoreCase("rfdCheque")){

                if((chequeDetails!=null && !("").equalsIgnoreCase(chequeDetails)) || (refundAmountCheque!=null &&!("").equalsIgnoreCase(refundAmountCheque))){

                    if(Double.parseDouble(refundAmountCheque) <= t_order.getTotal_amount()){

                        attr1.setValue("Refund By Cheque: "+chequeDetails);

                        attrList.add(attr1);

                        attr2.setValue(refundAmountCheque);

                        attrList.add(attr2);

                        attr3.setValue(timestmapFormat.format(Calendar.getInstance().getTime()));

                        attrList.add(attr3);

                        transactionClient.setOrderAttributes(t_order.getId(), attrList);

                        successmsg = "Refund Marked Successful: Through Cheque";

                        return "physical-refund-result";

                    }

                }

                else{

                    errorMsg ="Refund Unsuccessful: Due to either cheque details or refund amount is blank ";

                    return "physical-refund-result";

                }

                errorMsg ="Refund Unsuccessful: Due to cheque amount greater than order total amount ";

            }

            if(rfdRadio.equalsIgnoreCase("rfdGateway")){

                if((comments!=null && !("").equalsIgnoreCase(comments)) 

                        || (refundAmountGateway!=null &&!("").equalsIgnoreCase(refundAmountGateway))){

                    if(orderPayments !=null && !orderPayments.isEmpty()){

                        Payment payment = orderPayments.get(0);

                        if(Double.parseDouble(refundAmountGateway) <= payment.getAmount()){

                            boolean refundResult = paymentServiceClient.getClient().refundPayment(t_order.getTransactionId(), Double.parseDouble(refundAmountGateway), false);

                            if(refundResult){

                                attr1.setValue("Refund By Payment Gatway: "+comments);

                                attrList.add(attr1);

                                attr2.setValue(refundAmountGateway);

                                attrList.add(attr2);

                                attr3.setValue(timestmapFormat.format(Calendar.getInstance().getTime()));

                                attrList.add(attr3);

                                transactionClient.setOrderAttributes(t_order.getId(), attrList);

                                successmsg = "Refund Marked Successful: Through Gateway";

                                return "physical-refund-result";

                            }

                            else{

                                if(payment.getGatewayId()==13L){

                                    attr1.setValue("Refund By Innoviti Gatway: "+comments);

                                    attrList.add(attr1);

                                    attr2.setValue(refundAmountGateway);

                                    attrList.add(attr2);

                                    attr3.setValue(timestmapFormat.format(Calendar.getInstance().getTime()));

                                    attrList.add(attr3);

                                    transactionClient.setOrderAttributes(t_order.getId(), attrList);

                                    successmsg = "Refund Marked Successful: Through Innoviti Payment Gateway.";

                                    return "physical-refund-result";

                                }

                                errorMsg ="Refund Unsuccessful: at Payment Gateway ";

                                return "physical-refund-result";

                            }

                        }

                        else{

                            errorMsg ="Refund Unsuccessful: Due to refund Amount is greater than Payment Gateway Amount ";

                            return "physical-refund-result";

                        }

                    }

                    errorMsg ="Refund Unsuccessful: There is no Payment to be refunded ";

                }

                else{

                    errorMsg ="Refund Unsuccessful: Due to either comments or refund amount is blank ";

                    return "physical-refund-result";

                }

            }

        }

        catch(Exception e){

            log.error(e);

        }

        return "physical-refund-result";

    }

    public int getRefundEnabledStatus(){

        try{

            TransactionClient transactionServiceClient = new TransactionClient();

            in.shop2020.model.v1.order.TransactionService.Client transactionClient

            = transactionServiceClient.getClient();

            in.shop2020.model.v1.order.Order t_order = transactionClient.getOrder(orderId);

            if(OrderSource.WEBSITE.getValue()!=t_order.getSource()){

                return 1;

            }

            String refundOption=transactionClient.getOrderAttributeValue(orderId, "Refund_Option");

            String refundAmount=transactionClient.getOrderAttributeValue(orderId, "Refund_Amount");

            String refundTimeStamp = transactionClient.getOrderAttributeValue(orderId, "Refund_TimeStamp");

            List<String> details = new ArrayList<String>();

            if(refundOption!=null && !("").equalsIgnoreCase(refundOption)){

                details.add("Refund Option:- "+refundOption);

            }

            if(refundAmount!=null && !("").equalsIgnoreCase(refundAmount)){

                details.add("Refund Amount:- "+refundAmount);

            }

            if(refundTimeStamp!=null && !("").equalsIgnoreCase(refundTimeStamp)){

                details.add("Refund TimeStamp:- "+refundTimeStamp);

            }

            setPhysicalRefundDetails(details);

            if((refundOption!=null && refundAmount!=null) && (!("").equalsIgnoreCase(refundOption)) && !("").equalsIgnoreCase(refundAmount)){

                System.out.println("Into the Refund Condition");

                return 0;

            }

            else if(t_order.isCod()){

                if(setOfrefundableStates.contains(t_order.getStatus()) && SecurityUtils.getSubject().hasRole("TeamLead")){

                    System.out.println("Into the COD Status Condition");

                    return 2;

                }

            }

            else{

                if(( setOfprepaidrefundableStates.contains(t_order.getStatus()) || setOfrefundableStates.contains(t_order.getStatus()) ) && SecurityUtils.getSubject().hasRole("TeamLead") && (payments.get(0).getStatus() == PaymentStatus.SUCCESS || t_order.isSetOriginalOrderId())){

                    System.out.println("Into the Prepaid Status Condition");

                    return 2;

                }

            }

        }

        catch(Exception e){

            log.error(e);

        }

        return 1;

    }

    public int checkForOriginalOrders(){

        try{

            TransactionClient transactionServiceClient = new TransactionClient();

            in.shop2020.model.v1.order.TransactionService.Client transactionClient

            = transactionServiceClient.getClient();

            in.shop2020.model.v1.order.Order t_order = transactionClient.getOrder(orderId);

            if(t_order.getOriginalOrderId()!=0l && t_order.getOriginalOrderId() > 0l){

                in.shop2020.model.v1.order.Order old_order = transactionClient.getOrder(t_order.getOriginalOrderId());

                if(old_order.isCod()){

                    return 1;

                }

                else{

                    return 2;

                }

            }

        }

        catch(Exception e){

            log.error(e);

        }

        return 0;

    }