| 3339 |
mandeep.dh |
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/**
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*
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*/
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package in.shop2020.serving.controllers;
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import in.shop2020.crm.Activity;
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import in.shop2020.crm.ActivityType;
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import in.shop2020.crm.Agent;
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| 3390 |
mandeep.dh |
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import in.shop2020.crm.SearchFilter;
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| 4142 |
mandeep.dh |
10 |
import in.shop2020.crm.TicketCategory;
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| 3405 |
mandeep.dh |
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import in.shop2020.model.v1.user.User;
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import in.shop2020.model.v1.user.UserContextException;
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| 3390 |
mandeep.dh |
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import in.shop2020.serving.auth.CRMAuthorizingRealm;
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import in.shop2020.thrift.clients.CRMClient;
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| 3405 |
mandeep.dh |
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import in.shop2020.thrift.clients.UserClient;
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| 3339 |
mandeep.dh |
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import in.shop2020.util.CRMConstants;
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| 5203 |
amar.kumar |
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import in.shop2020.util.CRMConstants.ActivityCommonDescriptionMatrix;
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| 3339 |
mandeep.dh |
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| 3397 |
mandeep.dh |
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import java.text.ParseException;
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import java.util.ArrayList;
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| 3390 |
mandeep.dh |
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import java.util.Collections;
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| 3339 |
mandeep.dh |
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import java.util.List;
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import org.apache.thrift.TException;
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/**
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* @author mandeep
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*
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*/
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public class ActivityController extends BaseController {
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/**
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*
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*/
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private static final long serialVersionUID = 1L;
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private List<Activity> activities;
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| 3390 |
mandeep.dh |
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private String activityId;
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| 3339 |
mandeep.dh |
37 |
private String description;
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| 5203 |
amar.kumar |
38 |
private String commonDescription;
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| 3339 |
mandeep.dh |
39 |
private String type;
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| 4142 |
mandeep.dh |
40 |
private String category;
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| 3339 |
mandeep.dh |
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private String customerMobileNumber;
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private String creatorId;
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| 3397 |
mandeep.dh |
43 |
private String[] agentIds;
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private String startTimestamp;
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private String endTimestamp;
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| 3405 |
mandeep.dh |
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private String customerEmailId;
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private String customerName;
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private String userId;
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| 14898 |
manish.sha |
49 |
private String notShowPmTickets;
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| 3339 |
mandeep.dh |
50 |
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public String index() {
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try {
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| 3390 |
mandeep.dh |
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SearchFilter searchFilter = new SearchFilter();
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| 14898 |
manish.sha |
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if(notShowPmTickets!=null && !notShowPmTickets.isEmpty()){
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searchFilter.setNotShowPmTickets(Boolean.parseBoolean(notShowPmTickets));
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}
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| 3405 |
mandeep.dh |
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if (activityId != null && !activityId.isEmpty()) {
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searchFilter.setActivityId(Long.parseLong(activityId));
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} else if (userId != null && !userId.isEmpty()) {
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searchFilter.setCustomerId(Long.parseLong(userId));
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} else if (creatorId != null && !creatorId.isEmpty()) {
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searchFilter.setActivityCreatorIds(Collections
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.singletonList(Long.parseLong(creatorId)));
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| 3390 |
mandeep.dh |
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searchFilter.setIsActivityRead(false);
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| 3405 |
mandeep.dh |
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} else if (agentIds != null && agentIds.length != 0) {
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| 3397 |
mandeep.dh |
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searchFilter.setActivityCreatorIds(new ArrayList<Long>());
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for (String agentId : agentIds) {
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| 3405 |
mandeep.dh |
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searchFilter.getActivityCreatorIds().add(
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CRMAuthorizingRealm.getAgent(agentId).getId());
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| 3397 |
mandeep.dh |
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}
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| 4142 |
mandeep.dh |
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if (type != null && !type.isEmpty()) {
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searchFilter.setActivityType(ActivityType.valueOf(type));
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}
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if (category != null && !category.isEmpty()) {
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searchFilter.setTicketCategory(TicketCategory.valueOf(category));
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}
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| 7595 |
kshitij.so |
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//Start:- Added By Manish Sharma for Searching Tickets/Activities using Mobile No. on 21-Jun-2013
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if(customerMobileNumber!=null && !customerMobileNumber.isEmpty()){
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searchFilter.setCustomerMobileNumber(customerMobileNumber);
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}
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//End:- Added By Manish Sharma for Searching Tickets/Activities using Mobile No. on 21-Jun-2013
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| 4142 |
mandeep.dh |
86 |
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| 3397 |
mandeep.dh |
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try {
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if (startTimestamp != null && !startTimestamp.isEmpty()) {
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| 3405 |
mandeep.dh |
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searchFilter.setStartTimestamp(SDF
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.parse(startTimestamp).getTime());
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| 3397 |
mandeep.dh |
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}
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if (endTimestamp != null && !endTimestamp.isEmpty()) {
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| 3405 |
mandeep.dh |
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searchFilter.setEndTimestamp(SDF.parse(endTimestamp)
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.getTime());
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| 3397 |
mandeep.dh |
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}
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| 3405 |
mandeep.dh |
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} catch (ParseException e) {
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| 3397 |
mandeep.dh |
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log.error("Error parsing timestamps", e);
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}
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| 3405 |
mandeep.dh |
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} else {
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searchFilter.setActivityCreatorIds(Collections
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.singletonList(CRMAuthorizingRealm.getAgent(
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currentAgentEmailId).getId()));
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| 3397 |
mandeep.dh |
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}
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| 3405 |
mandeep.dh |
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crmServiceClient = new CRMClient().getClient();
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| 3397 |
mandeep.dh |
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activities = crmServiceClient.getActivities(searchFilter);
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| 3339 |
mandeep.dh |
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} catch (TException e) {
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log.error("Error while retrieving activities for "
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+ currentAgentEmailId, e);
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| 3405 |
mandeep.dh |
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} catch (NumberFormatException e) {
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log.error("Error parsing userId: " + userId, e);
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| 3339 |
mandeep.dh |
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}
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return INDEX;
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}
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| 3405 |
mandeep.dh |
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public String editNew() {
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return EDIT_NEW;
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}
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| 3339 |
mandeep.dh |
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public String create() throws Exception {
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Activity activity = new Activity();
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| 5203 |
amar.kumar |
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if(commonDescription!=null && !commonDescription.isEmpty()){
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if(description!=null) {
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description = commonDescription + " " +description;
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} else {
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description = commonDescription;
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}
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}
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| 3339 |
mandeep.dh |
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activity.setDescription(description);
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activity.setType(ActivityType.valueOf(type));
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| 3405 |
mandeep.dh |
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activity.setCreatorId(CRMAuthorizingRealm.getAgent(currentAgentEmailId)
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.getId());
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| 3339 |
mandeep.dh |
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| 3405 |
mandeep.dh |
136 |
if (userId != null && !userId.isEmpty()) {
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activity.setCustomerId(Long.parseLong(userId));
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| 5224 |
amar.kumar |
138 |
if(customerMobileNumber != null
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&& !customerMobileNumber.isEmpty()) {
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activity.setCustomerMobileNumber(customerMobileNumber);
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}
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| 3405 |
mandeep.dh |
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} else {
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User user = null;
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userContextServiceClient = new UserClient().getClient();
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try {
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if (customerName != null && !customerName.isEmpty()) {
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activity.setCustomerName(customerName);
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}
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if (customerEmailId != null && !customerEmailId.isEmpty()) {
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activity.setCustomerEmailId(customerEmailId);
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user = userContextServiceClient
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.getUserByEmail(customerEmailId);
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}
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if ((user == null || user.getUserId() == -1)
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&& customerMobileNumber != null
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&& !customerMobileNumber.isEmpty()) {
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activity.setCustomerMobileNumber(customerMobileNumber);
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user = userContextServiceClient.getUserByMobileNumber(Long
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.parseLong(customerMobileNumber));
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}
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} catch (UserContextException e) {
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log.error("Could not fetch user for: " + customerEmailId + " "
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+ customerMobileNumber + " " + customerName, e);
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}
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if (user != null && user.getUserId() != -1) {
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activity.setCustomerId(user.getUserId());
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}
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| 3339 |
mandeep.dh |
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}
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| 14898 |
manish.sha |
173 |
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| 3339 |
mandeep.dh |
174 |
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| 3405 |
mandeep.dh |
175 |
crmServiceClient = new CRMClient().getClient();
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activityId = String.valueOf(crmServiceClient.insertActivity(activity));
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| 3339 |
mandeep.dh |
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return index();
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}
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| 3405 |
mandeep.dh |
181 |
public String markAsRead() {
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| 3390 |
mandeep.dh |
182 |
try {
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| 3405 |
mandeep.dh |
183 |
crmServiceClient = new CRMClient().getClient();
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crmServiceClient.markAsRead(Long.parseLong(activityId),
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CRMAuthorizingRealm.getAgent(currentAgentEmailId).getId());
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| 3390 |
mandeep.dh |
186 |
} catch (NumberFormatException e) {
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log.error("Could not parse activity id from" + activityId, e);
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} catch (TException e) {
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| 3405 |
mandeep.dh |
189 |
log.error("Could not mark the activityId: " + activityId
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+ " as read", e);
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| 3390 |
mandeep.dh |
191 |
}
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| 3405 |
mandeep.dh |
193 |
return index();
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| 3390 |
mandeep.dh |
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}
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| 3711 |
mandeep.dh |
196 |
public String getUnreadActivities() {
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try {
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SearchFilter searchFilter = new SearchFilter();
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searchFilter.setIsActivityRead(false);
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searchFilter.setActivityCreatorIds(Collections.singletonList(CRMConstants.ADMIN_AGENT_ID));
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| 14903 |
manish.sha |
202 |
if(notShowPmTickets!=null && !notShowPmTickets.isEmpty()){
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searchFilter.setNotShowPmTickets(Boolean.parseBoolean(notShowPmTickets));
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}
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| 3711 |
mandeep.dh |
206 |
searchFilter.setTicketAssigneeIds(Collections
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.singletonList(CRMAuthorizingRealm.getAgent(
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currentAgentEmailId).getId()));
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crmServiceClient = new CRMClient().getClient();
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activities = crmServiceClient.getActivities(searchFilter);
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} catch (TException e) {
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log.error("Could not get agentId for: " + currentAgentEmailId, e);
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}
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return INDEX;
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}
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| 3339 |
mandeep.dh |
219 |
public ActivityType[] getActivityTypes() {
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return ActivityType.values();
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}
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public Agent getAgent(long agentId) throws TException {
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| 3390 |
mandeep.dh |
224 |
return CRMAuthorizingRealm.getAgent(agentId);
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| 3339 |
mandeep.dh |
225 |
}
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226 |
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| 5203 |
amar.kumar |
227 |
public ActivityCommonDescriptionMatrix[] getActivityCommonDescriptionMatrix () {
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return CRMConstants.ActivityCommonDescriptionMatrix.values();
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}
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| 3339 |
mandeep.dh |
231 |
public String getDescription() {
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return description;
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}
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public void setDescription(String description) {
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this.description = description;
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}
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| 5203 |
amar.kumar |
239 |
public String getCommonDescription() {
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return commonDescription;
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}
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public void setCommonDescription(String commonDescription) {
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this.commonDescription = commonDescription;
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}
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public String getType() {
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| 3339 |
mandeep.dh |
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return type;
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}
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public void setType(String type) {
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this.type = type;
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}
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public String getCustomerMobileNumber() {
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return customerMobileNumber;
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}
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public void setCustomerMobileNumber(String customerMobileNumber) {
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this.customerMobileNumber = customerMobileNumber;
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}
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public List<Activity> getActivities() {
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return activities;
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}
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public String getCreatorId() {
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return creatorId;
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}
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public void setCreatorId(String creatorId) {
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this.creatorId = creatorId;
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}
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| 3390 |
mandeep.dh |
274 |
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public String getActivityId() {
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return activityId;
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}
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public void setActivityId(String activityId) {
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this.activityId = activityId;
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}
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| 3397 |
mandeep.dh |
282 |
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public String[] getAgentIds() {
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return agentIds;
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}
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286 |
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public void setAgentIds(String[] agentIds) {
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this.agentIds = agentIds;
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}
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290 |
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public String getStartTimestamp() {
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return startTimestamp;
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}
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public void setStartTimestamp(String startTimestamp) {
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this.startTimestamp = startTimestamp;
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}
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public String getEndTimestamp() {
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return endTimestamp;
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}
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public void setEndTimestamp(String endTimestamp) {
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this.endTimestamp = endTimestamp;
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}
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public void setActivities(List<Activity> activities) {
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this.activities = activities;
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}
|
| 3405 |
mandeep.dh |
310 |
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311 |
public String getCustomerEmailId() {
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312 |
return customerEmailId;
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313 |
}
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314 |
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315 |
public void setCustomerEmailId(String customerEmailId) {
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316 |
this.customerEmailId = customerEmailId;
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317 |
}
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318 |
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319 |
public String getUserId() {
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return userId;
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}
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322 |
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323 |
public void setUserId(String userId) {
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this.userId = userId;
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325 |
}
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326 |
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327 |
public User getUser(Long userId) {
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328 |
User user = null;
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329 |
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330 |
try {
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331 |
userContextServiceClient = new UserClient().getClient();
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332 |
user = userContextServiceClient.getUserById(userId);
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333 |
} catch (UserContextException e) {
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334 |
String errorString = "Could not fetch user for " + userId;
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log.error(errorString, e);
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336 |
addActionError(errorString);
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337 |
} catch (TException e) {
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338 |
String errorString = "Could not create client";
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339 |
log.error(errorString, e);
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340 |
addActionError(errorString);
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341 |
}
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342 |
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343 |
return user;
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344 |
}
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345 |
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346 |
public String getCustomerName() {
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347 |
return customerName;
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348 |
}
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349 |
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|
350 |
public void setCustomerName(String customerName) {
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|
351 |
this.customerName = customerName;
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|
352 |
}
|
| 4142 |
mandeep.dh |
353 |
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|
354 |
public String getCategory() {
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|
355 |
return category;
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|
356 |
}
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357 |
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|
|
358 |
public void setCategory(String category) {
|
|
|
359 |
this.category = category;
|
|
|
360 |
}
|
| 14898 |
manish.sha |
361 |
|
|
|
362 |
public String getNotShowPmTickets() {
|
|
|
363 |
return notShowPmTickets;
|
|
|
364 |
}
|
|
|
365 |
|
| 14904 |
manish.sha |
366 |
public void setNotShowPmTickets(String notShowPmTickets) {
|
| 14898 |
manish.sha |
367 |
this.notShowPmTickets = notShowPmTickets;
|
|
|
368 |
}
|
| 3339 |
mandeep.dh |
369 |
}
|