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mandeep.dh |
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/**
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*
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*/
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package in.shop2020.crm.util;
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import in.shop2020.crm.domain.Activity;
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import in.shop2020.crm.domain.SearchFilter;
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import in.shop2020.crm.domain.Ticket;
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import in.shop2020.crm.ActivityType;
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import in.shop2020.crm.TicketCategory;
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import in.shop2020.crm.TicketPriority;
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import in.shop2020.crm.TicketStatus;
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import in.shop2020.crm.handler.ActivityHandler;
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import in.shop2020.crm.handler.TicketHandler;
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import in.shop2020.model.v1.order.ExtraTransactionProcessingType;
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import in.shop2020.model.v1.order.Order;
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import in.shop2020.model.v1.order.OrderStatus;
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import in.shop2020.model.v1.order.Transaction;
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import in.shop2020.model.v1.order.TransactionService.Client;
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import in.shop2020.model.v1.order.TransactionServiceException;
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import in.shop2020.model.v1.user.User;
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import in.shop2020.model.v1.user.UserContextException;
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import in.shop2020.thrift.clients.TransactionClient;
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import in.shop2020.thrift.clients.UserClient;
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import java.util.ArrayList;
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import java.util.List;
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import org.apache.commons.logging.Log;
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import org.apache.commons.logging.LogFactory;
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import org.apache.thrift.TException;
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import org.apache.thrift.transport.TTransportException;
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import org.springframework.transaction.annotation.Transactional;
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/**
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* @author mandeep
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* Processor all the COD transactions booked by customers, creates a ticket per
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* customer so as our Outbound team can work on them like verifying users
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* validity and order details.
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*/
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public class CODTransactionProcessorTask implements Runnable {
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private static Log log = LogFactory.getLog(CODTransactionProcessorTask.class);
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private static final double TRUST_THRESHOLD_LEVEL = 4.5;
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private static final long ADMIN_AGENT_ID = 1;
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private static final long OUTBOUND_DEFAULT_ASSIGNEE_ID = 12;
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private TicketHandler ticketHandler;
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private ActivityHandler activityHandler;
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public CODTransactionProcessorTask(TicketHandler ticketHandler,
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ActivityHandler activityHandler)
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{
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this.ticketHandler = ticketHandler;
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this.activityHandler = activityHandler;
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}
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/* (non-Javadoc)
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* @see java.lang.Runnable#run()
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*/
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public void run() {
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try {
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Client client = new TransactionClient().getClient();
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List<Long> transactionIds = client.getTransactionsRequiringExtraProcessing(ExtraTransactionProcessingType.COD_VERIFICATION);
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if (transactionIds != null && !transactionIds.isEmpty()) {
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log.info("Fetched " + transactionIds.size() + " transactions");
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for (Long transactionId : transactionIds) {
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processCODTxn(transactionId);
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client.markTransactionAsProcessed(transactionId, ExtraTransactionProcessingType.COD_VERIFICATION);
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}
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}
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else {
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log.info("No transactions to process");
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}
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} catch (TTransportException e) {
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log.error("Could not create TransactionService client", e);
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} catch (TException e) {
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log.error("Could not fetch transactions for processing", e);
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}
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}
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/**
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* Method that creates a ticket if necessary for COD verification
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*/
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private void processCODTxn(long transactionId) {
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try {
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log.info("Processing txn id: " + transactionId);
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Client client = new TransactionClient().getClient();
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Transaction transaction = client.getTransaction(transactionId);
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in.shop2020.model.v1.user.UserContextService.Client userClient = new UserClient().getClient();
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User user = userClient.getUserById(transaction.getCustomer_id());
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if (user.getTrustLevel() - TRUST_THRESHOLD_LEVEL < 1e-4) {
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for (Order order : transaction.getOrders()) {
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log.info("Processing order: " + order.getId());
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if (order.isCod() && OrderStatus.INIT.equals(order.getStatus())) {
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log.info("Processing COD order: " + order.getId());
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in.shop2020.crm.domain.SearchFilter searchFilter = new SearchFilter();
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searchFilter.setTicketStatuses(new ArrayList<TicketStatus>());
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searchFilter.getTicketStatuses().add(TicketStatus.OPEN);
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searchFilter.getTicketStatuses().add(TicketStatus.REOPEN);
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searchFilter.setTicketCategory(TicketCategory.COD_VERIFICATION);
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searchFilter.setCustomerId(transaction.getCustomer_id());
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// No need to create a ticket if there exists one for the customer!
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if (ticketHandler.getTickets(searchFilter).isEmpty()) {
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log.info("Logging ticket");
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Ticket ticket = new Ticket();
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ticket.setCategory(TicketCategory.COD_VERIFICATION);
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ticket.setCreatorId(ADMIN_AGENT_ID);
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ticket.setCustomerId(transaction.getCustomer_id());
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ticket.setDescription("Requires COD verification");
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ticket.setPriority(TicketPriority.HIGH);
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ticket.setStatus(TicketStatus.OPEN);
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ticket.setAssigneeId(OUTBOUND_DEFAULT_ASSIGNEE_ID);
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Activity activity = new Activity();
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activity.setCreatorId(ticket.getCreatorId());
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activity.setCustomerId(ticket.getCustomerId());
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activity.setDescription("Creating ticket");
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activity.setTicketCategory(ticket.getCategory());
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activity.setTicketDescription(ticket.getDescription());
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activity.setTicketPriority(ticket.getPriority());
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activity.setTicketStatus(ticket.getStatus());
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activity.setTicketAssigneeId(ticket.getAssigneeId());
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activity.setType(ActivityType.OTHER);
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createTicket(ticket, activity);
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break;
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}
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}
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}
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}
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else {
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log.info("Autoverifying orders");
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// Submit order for processing
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for (Order order : transaction.getOrders()) {
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log.info("Processing order: " + order.getId());
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client.changeOrderStatus(order.getId(), OrderStatus.SUBMITTED_FOR_PROCESSING, "In Process");
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}
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}
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} catch (TransactionServiceException e) {
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log.error("Could not fetch transaction details", e);
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} catch (UserContextException e) {
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log.error("Could not fetch user details", e);
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} catch (TException e) {
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log.info("Error processing txn id: " + transactionId);
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} catch (Exception e) {
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log.info("Exception processing txn id: " + transactionId);
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}
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}
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@Transactional
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private void createTicket(Ticket ticket, Activity activity) {
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ticketHandler.insertTicket(ticket);
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activityHandler.insertActivity(activity);
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}
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}
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