Subversion Repositories SmartDukaan

/**

 * 

 */

package in.shop2020.crm.persistence;

import in.shop2020.crm.domain.SearchFilter;

import in.shop2020.crm.domain.Ticket;

import java.util.List;

import java.util.Map;

import org.apache.ibatis.annotations.MapKey;

/**

 * Ibatis mapper for tickets' table in database.

 *

 * @author mandeep

 */

public interface TicketMapper {

    public List<Ticket> getTickets(SearchFilter searchFilter);

    public void updateTicket(Ticket ticket);

    public void insertTicket(Ticket ticket);

    public List<Ticket> getUnassignedTickets();

	public void unassignAgentTickets(int assigneeId);

	public int getOpenTicketCountForAgent(long agentId);

	@MapKey("category")

	public Map<String, Long> getOpenTicketsMap();

}