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3024 mandeep.dh 1 
/**
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 *
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 */
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package in.shop2020.crm.handler;
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import in.shop2020.crm.domain.Ticket;
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import in.shop2020.crm.persistence.TicketMapper;
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import java.util.List;
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import org.springframework.beans.factory.annotation.Autowired;
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import org.springframework.stereotype.Service;
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/**
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 * Handler for CRUD operations on tickets in database.
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 *
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 * @author mandeep
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 */
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@Service
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public class TicketHandler {
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    @Autowired
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    TicketMapper ticketMapper;
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    public List<Ticket> getTickets(long customerId) {
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        return ticketMapper.getTickets(customerId);
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    }
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    public void updateTicket(Ticket ticket) {
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        ticketMapper.updateTicket(ticket);
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    }
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    public long insertTicket(Ticket ticket) {
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        ticketMapper.insertTicket(ticket);
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        return ticket.getId();
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    }
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    public Ticket getTicket(long ticketId) {
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        return ticketMapper.getTicket(ticketId);
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    }
3137 mandeep.dh 40 
 
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    public List<in.shop2020.crm.domain.Ticket> getAssignedTickets(long agentId) {
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        return ticketMapper.getAssignedTickets(agentId);
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    }
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    public List<Ticket> getUnassignedTickets() {
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        return ticketMapper.getUnassignedTickets();
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    }
3024 mandeep.dh 48 
}