Subversion Repositories SmartDukaan

/**

 * 

 */

package in.shop2020.crm.domain;

import in.shop2020.crm.TicketCategory;

import in.shop2020.crm.TicketPriority;

import in.shop2020.crm.TicketStatus;

import java.text.ParseException;

import java.util.Date;

/**

 * Domain class for tickets in CRM. Many other fields of ticket are tracked via

 * activity. Especially the ones that can change through the lifetime of a

 * ticket. A ticket should be thought of as a series of activities.

 * 

 * @author mandeep

 */

public class Ticket {

    private long           id;

    private Long           customerId;

    private Date           openDate;

    private Date           closeDate;

    private long           creatorId;

    private String         description;

    private TicketStatus   status;

    private TicketPriority priority;

    private TicketCategory category;

    private Long           assigneeId;

    // Fields from user communication

    private Long           orderId;

    private String         airwayBillNo;

    private String         productName;

    // fields for unregistered users

    private String         customerEmailId;

    private String         customerMobileNumber;

    private String         customerName;

    // knitted fields

    private Agent          assignee;

    private Agent          creator;

    /**

     * Converts thrift ticket object representation to our domain object

     * 

     * @param tticket

     * @return

     * @throws ParseException

     */

    public static Ticket create(in.shop2020.crm.Ticket tticket)

            throws ParseException {

        Ticket ticket = new Ticket();

        ticket.id = tticket.getId();

        ticket.creatorId = tticket.getCreatorId();

        ticket.category = tticket.getCategory();

        ticket.priority = tticket.getPriority();

        ticket.status = tticket.getStatus();

        ticket.airwayBillNo = tticket.getAirwayBillNo();

        ticket.productName = tticket.getProductName();

        if (tticket.isSetDescription()) {

            ticket.description = tticket.getDescription();

        }

        if (tticket.isSetCustomerId()) {

            ticket.customerId = tticket.getCustomerId();

        }

        if (tticket.isSetCustomerEmailId()) {

            ticket.customerEmailId = tticket.getCustomerEmailId();

        }

        if (tticket.isSetAssigneeId()) {

            ticket.assigneeId = tticket.getAssigneeId();

        }

        if (tticket.isSetOpenDate()) {

            ticket.openDate = new Date(tticket.getOpenDate());

        }

        // Trying to set close date as null in database!

        if (tticket.isSetCloseDate()) {

            ticket.closeDate = new Date(tticket.getCloseDate());

        }

        if (tticket.isSetOrderId()) {

            ticket.orderId = tticket.getOrderId();

        }

        if (tticket.isSetAirwayBillNo()) {

            ticket.airwayBillNo = tticket.getAirwayBillNo();

        }

        if (tticket.isSetProductName()) {

            ticket.productName = tticket.getProductName();

        }

        if (tticket.isSetCustomerMobileNumber()) {

            ticket.customerMobileNumber = tticket.getCustomerMobileNumber();

        }

        if (tticket.isSetCustomerName()) {

            ticket.customerName = tticket.getCustomerName();

        }

        if (tticket.isSetAssignee()) {

            ticket.assignee = Agent.create(tticket.getAssignee());

        }

        if (tticket.isSetCreator()) {

            ticket.creator = Agent.create(tticket.getCreator());

        }

        return ticket;

    }

    /**

     * Converts this object to its corresponding thrift representation.

     * 

     * @return

     */

    public in.shop2020.crm.Ticket getThriftTicket() {

        in.shop2020.crm.Ticket tticket = new in.shop2020.crm.Ticket();

        tticket.setId(id);

        tticket.setCreatorId(creatorId);

        tticket.setDescription(description);

        tticket.setCategory(category);

        tticket.setPriority(priority);

        tticket.setStatus(status);

        tticket.setAirwayBillNo(airwayBillNo);

        tticket.setProductName(productName);

        if (customerId != null) {

            tticket.setCustomerId(customerId);

        }

        if (assigneeId != null) {

            tticket.setAssigneeId(assigneeId);

        }

        if (orderId != null) {

            tticket.setOrderId(orderId);

        }

        if (airwayBillNo != null) {

            tticket.setAirwayBillNo(airwayBillNo);

        }

        if (productName != null) {

            tticket.setProductName(productName);

        }

        if (openDate != null) {

            tticket.setOpenDate(openDate.getTime());

        }

        if (closeDate != null) {

            tticket.setCloseDate(closeDate.getTime());

        }

        if (customerEmailId != null) {

            tticket.setCustomerEmailId(customerEmailId);

        }

        if (customerMobileNumber != null) {

            tticket.setCustomerMobileNumber(customerMobileNumber);

        }

        if (customerName != null) {

            tticket.setCustomerName(customerName);

        }

        if (assignee != null) {

            tticket.setAssignee(assignee.getThriftAgent());

        }

        if (creator != null) {

            tticket.setCreator(creator.getThriftAgent());

        }

        return tticket;

    }

    public long getId() {

        return id;

    }

    public void setId(long id) {

        this.id = id;

    }

    public Long getCustomerId() {

        return customerId;

    }

    public void setCustomerId(Long customerId) {

        this.customerId = customerId;

    }

    public Date getOpenDate() {

        return openDate;

    }

    public void setOpenDate(Date openDate) {

        this.openDate = openDate;

    }

    public Date getCloseDate() {

        return closeDate;

    }

    public void setCloseDate(Date closeDate) {

        this.closeDate = closeDate;

    }

    public long getCreatorId() {

        return creatorId;

    }

    public void setCreatorId(long creatorId) {

        this.creatorId = creatorId;

    }

    public Long getOrderId() {

        return orderId;

    }

    public void setOrderId(Long orderId) {

        this.orderId = orderId;

    }

    public String getAirwayBillNo() {

        return airwayBillNo;

    }

    public void setAirwayBillNo(String airwayBillNo) {

        this.airwayBillNo = airwayBillNo;

    }

    public String getProductName() {

        return productName;

    }

    public void setProductName(String productName) {

        this.productName = productName;

    }

    public String getDescription() {

        return description;

    }

    public void setDescription(String description) {

        this.description = description;

    }

    public TicketStatus getStatus() {

        return status;

    }

    public void setStatus(TicketStatus status) {

        this.status = status;

    }

    public TicketPriority getPriority() {

        return priority;

    }

    public void setPriority(TicketPriority priority) {

        this.priority = priority;

    }

    public TicketCategory getCategory() {

        return category;

    }

    public void setCategory(TicketCategory category) {

        this.category = category;

    }

    public Long getAssigneeId() {

        return assigneeId;

    }

    public void setAssigneeId(Long assigneeId) {

        this.assigneeId = assigneeId;

    }

    public String getCustomerEmailId() {

        return customerEmailId;

    }

    public void setCustomerEmailId(String customerEmailId) {

        this.customerEmailId = customerEmailId;

    }

    public String getCustomerMobileNumber() {

        return customerMobileNumber;

    }

    public void setCustomerMobileNumber(String customerMobileNumber) {

        this.customerMobileNumber = customerMobileNumber;

    }

    public String getCustomerName() {

        return customerName;

    }

    public void setCustomerName(String customerName) {

        this.customerName = customerName;

    }

    public Agent getAssignee() {

        return assignee;

    }

    public void setAssignee(Agent assignee) {

        this.assignee = assignee;

    }

    public Agent getCreator() {

        return creator;

    }

    public void setCreator(Agent creator) {

        this.creator = creator;

    }

}