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Rev Author Line No. Line
27410 tejbeer 1 
var TEAM_ACTIVITY = ["COMMUNICATION_OUT", "COMMUNICATION_INTERNAL",
2 
	"ESCALATED", "ASSIGNED", "CATEGORY_CHANGED"];
24417 govind 3 
$(function() {
4 
 
27754 amit.gupta 5 
	$(document).on('click', ".create-ticket-category", function() {
24417 govind 6 
		console.log("create ticket category clicked......");
7 
		loadCreateCategory("main-content");
8 
	});
27754 amit.gupta 9 
	$(document).on('click', ".create-region", function() {
24417 govind 10 
		loadCreateRegion("main-content");
11 
	});
27755 amit.gupta 12 
	$(document).on('click', "#manager-ticket-search-by-partner-name",
27410 tejbeer 13 
		function() {
14 
			var searchContent = $(this).data('id');
15 
			var searchValue = $("#typeaheadpartnername").val();
16 
			var searchType = $("#managersearchType").val();
17 
			var managerTicketStatus = $("#managerTicketStatus").val();
18 
			var managerTicketorderBy = $("#managerTicketorderBy").val();
19 
			if (typeof (searchContent) == "undefined" || !searchContent) {
20 
				searchContent = "";
21 
			}
24747 govind 22 
 
27410 tejbeer 23 
			loadManagerTicket("main-content", managerTicketStatus,
24 
				managerTicketorderBy, searchType, searchContent,
25 
				searchValue);
24747 govind 26 
 
27410 tejbeer 27 
		});
27755 amit.gupta 28 
	$(document).on('click', "#retailer-details-search-button-by-ticketId",
27410 tejbeer 29 
		function() {
30 
			var searchContent = $("#search-by-ticketId").val();
31 
			var searchType = $("#managersearchType").val();
32 
			var managerTicketStatus = $("#managerTicketStatus").val();
33 
			var managerTicketorderBy = $("#managerTicketorderBy").val();
34 
			if (typeof (searchContent) == "undefined" || !searchContent) {
35 
				searchContent = "";
36 
			}
37 
			if (searchContent == "" || searchContent == undefined
38 
				|| searchContent == null) {
39 
				alert("Input field can't be empty");
40 
				return false;
41 
			}
42 
			loadManagerTicket("main-content", managerTicketStatus,
43 
				managerTicketorderBy, searchType, searchContent, null);
24747 govind 44 
 
27410 tejbeer 45 
		});
27755 amit.gupta 46 
	$(document).on('click', "#assignee-ticket-search-by-partner-name",
27410 tejbeer 47 
		function() {
48 
			var searchContent = $(this).data('id');
49 
			var searchValue = $("#typeaheadpartnernameforassignee").val();
50 
			var searchType = $("#assigneesearchType").val();
51 
			var ticketStatus = $("#ticketStatus").val();
52 
			var ticketorderBy = $("#orderBy").val();
53 
			console.log(ticketStatus);
54 
			console.log(ticketorderBy);
55 
			console.log(searchValue);
56 
			if (typeof (searchContent) == "undefined" || !searchContent) {
57 
				searchContent = "";
58 
			}
24747 govind 59 
 
27410 tejbeer 60 
			loadMyTicket("main-content", ticketStatus, ticketorderBy,
61 
				searchType, searchContent, searchValue);
24787 govind 62 
 
27410 tejbeer 63 
		});
27755 amit.gupta 64 
	$(document).on('click', "#assignee-retailer-details-search-button-by-ticketId",
27410 tejbeer 65 
		function() {
66 
			var searchContent = $("#assignee-search-by-ticketId").val();
67 
			var searchType = $("#assigneesearchType").val();
68 
			var ticketStatus = $("#ticketStatus").val();
69 
			var ticketorderBy = $("#orderBy").val();
70 
			if (typeof (searchContent) == "undefined" || !searchContent) {
71 
				searchContent = "";
72 
			}
73 
			if (searchContent == "" || searchContent == undefined
74 
				|| searchContent == null) {
75 
				alert("Input field can't be empty");
76 
				return false;
77 
			}
78 
			console.log(ticketStatus);
79 
			console.log(ticketorderBy);
80 
			loadMyTicket("main-content", ticketStatus, ticketorderBy,
81 
				searchType, searchContent, null);
24787 govind 82 
 
27410 tejbeer 83 
		});
24787 govind 84 
 
27754 amit.gupta 85 
	$(document).on('click', "#ticket-last-activity", function() {
24620 govind 86 
		var ticketId = $(this).data('ticketid');
87 
		var activity = $(this).data('activity');
88 
		console.log(ticketId);
89 
		console.log(activity);
24699 govind 90 
		if (confirm("Are you sure!") == true) {
24620 govind 91 
			createLastActivity(ticketId, activity);
92 
		}
93 
	});
24471 govind 94 
 
27754 amit.gupta 95 
	$(document).on('change', "#region", function() {
24620 govind 96 
		var regionId = $("#region").val();
24557 govind 97 
		console.log(regionId);
98 
		loadPartnerForRegion(regionId);
99 
	});
25570 tejbeer 100 
 
27754 amit.gupta 101 
	$(document).on('change', "#regionPosition", function() {
25570 tejbeer 102 
		var regionId = $("#regionPosition").val();
103 
		console.log(regionId);
104 
		loadPartnerForRegionId(regionId);
105 
	});
106 
 
27754 amit.gupta 107 
	$(document).on('change', "#managersearchType", function() {
24747 govind 108 
		var searchType = $("#managersearchType").val();
109 
		console.log(searchType);
110 
		var html;
111 
		if (searchType == "PARTNER_NAME") {
112 
			$('.byPartnerName').css('display', 'inline-block');
113 
			$('.byTicketId').css('display', 'none');
114 
			$("#search-by-ticketId").val("");
115 
		} else {
116 
			$('.byPartnerName').css('display', 'none');
117 
			$('.byTicketId').css('display', 'inline-block');
24824 govind 118 
			$('#manager-ticket-search-by-partner-name').data('id', "");
24747 govind 119 
		}
24557 govind 120 
 
24747 govind 121 
	});
27754 amit.gupta 122 
	$(document).on('change', "#assigneesearchType", function() {
24787 govind 123 
		var searchType = $("#assigneesearchType").val();
124 
		console.log(searchType);
125 
		var html;
126 
		if (searchType == "PARTNER_NAME") {
127 
			$('.assigneebyPartnerName').css('display', 'inline-block');
128 
			$('.assigneebyTicketId').css('display', 'none');
129 
			$("#assignee-search-by-ticketId").val("");
130 
		} else {
131 
			$('.assigneebyPartnerName').css('display', 'none');
132 
			$('.assigneebyTicketId').css('display', 'inline-block');
24824 govind 133 
			$("#assignee-ticket-search-by-partner-name").data('id', '');
24787 govind 134 
		}
24747 govind 135 
 
24787 govind 136 
	});
137 
 
31762 tejbeer 138 
	$(document).on('click', ".change-ticket-auth-button",
139 
		function() {
140 
			var ticketId = $("#ticketId").val();
141 
			var subCategory = $("#subCategory").val();
142 
			var authUserId = $("#authUserCategory").val();
143 
			var categoryId = $("#categoryAuth").val();
144 
 
145 
			var escalationType = $("#escalationType").val();
146 
			console.log(ticketId);
147 
			if (subCategory == null || subCategory == ""
148 
				|| subCategory == undefined) {
149 
				alert("Choose appropriate subCategory");
150 
				return false;
151 
			}
152 
			console.log(subCategory);
153 
			console.log(authUserId);
154 
 
155 
			console.log(categoryId);
156 
 
157 
			if (confirm("Are you sure you want to change ticket!") == true) {
158 
				changeTicket(ticketId, subCategory, authUserId,
159 
					categoryId, escalationType);
160 
			}
161 
		});
162 
 
27755 amit.gupta 163 
	$(document).on('click', ".change-ticket-button",
31762 tejbeer 164 
		function() {
165 
			var ticketId = $("#ticketId").val();
166 
			var subCategory = $("#subCategory").val();
167 
			var authUserId;
168 
			var categoryId = $("#category").val();
169 
 
170 
			var escalationType = $("#escalationType").val();
171 
			console.log(ticketId);
172 
			if (subCategory == null || subCategory == ""
173 
				|| subCategory == undefined) {
174 
				alert("Choose appropriate subCategory");
175 
				return false;
176 
			}
177 
 
178 
			console.log(subCategory);
179 
 
180 
			console.log(categoryId);
181 
			console.log(authUserId);
182 
			if (confirm("Are you sure you want to change ticket!") == true) {
183 
				changeTicket(ticketId, subCategory, authUserId,
184 
					categoryId, escalationType);
185 
			}
186 
		});
34913 ranu 187 
 
188 
	$(document).on('click', ".change-partner-ticket-button",
189 
		function () {
190 
			var ticketId = $("#ticketId").val();
191 
			var subCategory = $("#subCategory").val();
192 
			var authUserId;
193 
			var categoryId = $("#category").val();
194 
 
195 
			var escalationType = $("#escalationType").val();
196 
			console.log(ticketId);
197 
			if (subCategory == null || subCategory == ""
198 
				|| subCategory == undefined) {
199 
				alert("Choose appropriate subCategory");
200 
				return false;
201 
			}
202 
 
203 
			console.log(subCategory);
204 
 
205 
			console.log(categoryId);
206 
			console.log(authUserId);
207 
			if (confirm("Are you sure you want to change ticket!") == true) {
208 
				changeMyPartnerTicket(ticketId, subCategory, authUserId,
209 
					categoryId, escalationType);
210 
			}
211 
		});
27754 amit.gupta 212 
	$(document).on('click', "#edit-ticket", function() {
24471 govind 213 
		var ticketId = $(this).data('ticketid1');
24467 govind 214 
		loadEditTicket(ticketId);
24439 govind 215 
	});
34913 ranu 216 
 
217 
	$(document).on('click', "#edit-ticket-partner", function () {
218 
		var ticketId = $(this).data('ticketid1');
219 
		loadMyPartnerEditTicket(ticketId);
220 
	});
221 
 
27754 amit.gupta 222 
	$(document).on('click', ".manager-ticket", function() {
24747 govind 223 
		loadManagerTicket("main-content", null, null);
24439 govind 224 
	});
27754 amit.gupta 225 
	$(document).on('click', ".access-management", function() {
26014 amit.gupta 226 
		loadAccessManagement("main-content", null, null);
227 
	});
27754 amit.gupta 228 
	$(document).on('click', ".ticketType", function() {
24534 govind 229 
		console.log("create Region");
24417 govind 230 
		loadCreateRegion("main-content");
231 
	});
27754 amit.gupta 232 
	$(document).on('click', "#activities", function() {
24417 govind 233 
		var ticketId = $(this).data('ticketid');
234 
		var assignee = $(this).data('assignee');
24824 govind 235 
		var internal = $(this).data('internal');
236 
		var roleType = $(this).data('role');
24417 govind 237 
		console.log(assignee);
24824 govind 238 
		loadActivities(ticketId, assignee, internal, roleType);
24417 govind 239 
	});
27754 amit.gupta 240 
	$(document).on('click', ".my-ticket", function() {
24824 govind 241 
		loadMyTicket("main-content", null, null, null, null, null);
24417 govind 242 
	});
27754 amit.gupta 243 
	$(document).on('click', "#close-ticket", function() {
24417 govind 244 
		var ticketId = $(this).data('ticketid');
24439 govind 245 
		closeTicket(ticketId);
24417 govind 246 
	});
27410 tejbeer 247 
 
27754 amit.gupta 248 
	$(document).on('change', '.partners', function() {
27410 tejbeer 249 
		console.log("Hello");
250 
	});
27270 tejbeer 251 
	var documentIds = [];
252 
	var count = 0;
253 
 
27755 amit.gupta 254 
	$(document).on('click', ".submit-message-button",
27410 tejbeer 255 
		function() {
256 
			var message = $("#activityMessage").val();
257 
			var internal = $("#internalCommunication").prop("checked");
258 
			if (message == "" || message == null || message == undefined) {
259 
				alert("message field can't be empty");
260 
				return false;
261 
			}
262 
			var ticketId = $("#ticketIdforactivity").val();
263 
			var assignee = $("#assigneeUser").val();
264 
			var roleType = $("#role").val();
265 
			count = 0;
266 
			console.log(message, ticketId, assignee);
27285 tejbeer 267 
 
27410 tejbeer 268 
			createActivity(message, ticketId, assignee, internal, roleType,
269 
				documentIds);
270 
		});
27270 tejbeer 271 
 
27754 amit.gupta 272 
	$(document).on('click', ".uploadFile", function() {
27270 tejbeer 273 
		$("#file1").trigger('click');
24417 govind 274 
	});
275 
 
27755 amit.gupta 276 
	$(document).on('change', "input[name=file1]",
31762 tejbeer 277 
		function(evt) {
278 
			var output = [];
279 
			var fileBundle = [];
280 
			for (var i = 0, f; f = evt.target.files[i]; i++) {
281 
				count++;
282 
				console.log(count);
283 
				if (evt.target.files[i].size > 5000000) {
284 
					alert("Size should be less than 5MB");
285 
					return false;
286 
				}
27270 tejbeer 287 
 
31762 tejbeer 288 
				if (count > "5") {
289 
					alert("five files send at a time");
290 
					var lilength = $('.fileList li').size();
291 
					console.log(lilength);
292 
					count = lilength;
293 
					console.log(lilength)
294 
					return false;
295 
				}
27270 tejbeer 296 
 
31762 tejbeer 297 
				var file = evt.target.files[i];
298 
				fileBundle.push(file);
299 
				console.log(fileBundle);
27270 tejbeer 300 
 
31762 tejbeer 301 
				var removeLink = "<a class=\"removeFile\" href=\"#\" data-fileid=\""
302 
					+ i + "\">Remove</a>";
27270 tejbeer 303 
 
31762 tejbeer 304 
				output.push("<li><strong>", file.name,
305 
					"</strong> - ", "&nbsp; &nbsp; ",
306 
					removeLink, "</li> ");
27270 tejbeer 307 
 
31762 tejbeer 308 
			}
27270 tejbeer 309 
 
31762 tejbeer 310 
			for (var j = 0; j < fileBundle.length; j++) {
311 
				console.log(fileBundle[j])
312 
				var url = context + '/document-upload';
313 
				doAjaxUploadRequestHandler(
314 
					url,
315 
					'POST',
316 
					fileBundle[j],
317 
					function(response) {
318 
						console.log(response);
319 
						var documentId = response.response.document_id;
320 
						console.log("documentId : "
321 
							+ documentId);
322 
						documentIds.push(documentId);
27270 tejbeer 323 
 
31762 tejbeer 324 
					});
27270 tejbeer 325 
 
31762 tejbeer 326 
			}
327 
			console.log(documentIds);
328 
			$(".fileList").append(output.join(""));
27270 tejbeer 329 
 
31762 tejbeer 330 
		});
27270 tejbeer 331 
 
27754 amit.gupta 332 
	$(document).on('click', ".removeFile", function(e) {
27270 tejbeer 333 
		e.preventDefault();
27285 tejbeer 334 
		console.log("Hello")
27270 tejbeer 335 
		var fileId = $(this).parent().children("a").data("fileid");
27285 tejbeer 336 
		for (var i = 0; i < documentIds.length; ++i) {
337 
			if (documentIds[i].id === fileId)
338 
				documentIds.splice(i, 1);
339 
		}
340 
		console.log(documentIds)
341 
		$(this).parent().remove();
342 
		var lilen = $('.fileList li').size();
27270 tejbeer 343 
 
27285 tejbeer 344 
		count = lilen;
345 
		console.log(count)
346 
		/*
347 
		 * var lilength = $('.fileList li').size(); if (lilength == 1) {
348 
		 * console.log(lilength) $(".fileList li").remove(); } else {
349 
		 * console.log(lilength) $(".fileList li").eq(fileId).remove(); } var
350 
		 * lilen = $('.fileList li').size();
351 
		 *
352 
		 * count = lilen; console.log(count)
353 
		 *
354 
		 * console.log(documentIds);
355 
		 */
27270 tejbeer 356 
 
357 
	});
358 
 
27755 amit.gupta 359 
	$(document).on('click', "#tickets-paginated .next",
27410 tejbeer 360 
		function() {
361 
			var searchType = $("#assigneesearchType").val();
362 
			var ticketStatus = $("#ticketStatus").val();
363 
			var ticketStatus = $("#ticketStatus").val();
364 
			var orderBy = $("#orderBy").val();
365 
			var params;
366 
			if (searchType == "" || searchType == undefined
367 
				|| searchType == null || searchType == "TICKET_ID") {
368 
				params = {
369 
					"ticketStatus": ticketStatus,
370 
					"orderby": orderBy
371 
				};
372 
			} else {
373 
				var searchTerm = $("#assignee-partner-name-input").val();
374 
				console.log(searchTerm);
375 
				params = {
376 
					"ticketStatus": ticketStatus,
377 
					"orderby": orderBy,
378 
					"ticketSearchType": searchType,
379 
					"searchTerm": searchTerm
380 
				};
381 
			}
382 
			loadPaginatedNextItems('/cs/myticketPaginated', params,
383 
				'tickets-paginated', 'my-ticket-table',
384 
				'ticket-details-container');
385 
			$(this).blur();
386 
		});
24417 govind 387 
 
27755 amit.gupta 388 
	$(document).on('click', "#manager-tickets-paginated .previous",
27410 tejbeer 389 
		function() {
24747 govind 390 
 
27410 tejbeer 391 
			var ticketStatus = $("#managerTicketStatus").val();
392 
			var orderBy = $("#managerTicketorderBy").val();
393 
			var searchType = $("#managersearchType").val();
394 
			var params;
395 
			if (searchType == "" || searchType == undefined
396 
				|| searchType == null || searchType == "TICKET_ID") {
397 
				params = {
398 
					"ticketStatus": ticketStatus,
399 
					"orderby": orderBy
400 
				};
401 
			} else {
402 
				var searchTerm = $("#partner-name-input").val();
403 
				console.log(searchTerm);
404 
				params = {
405 
					"ticketStatus": ticketStatus,
406 
					"orderby": orderBy,
407 
					"ticketSearchType": searchType,
408 
					"searchTerm": searchTerm
409 
				};
410 
			}
411 
			loadPaginatedPreviousItems('/cs/managerTicket-paginated',
412 
				params, 'manager-tickets-paginated',
413 
				'manager-ticket-table',
414 
				'manager-ticket-details-container');
415 
			$(this).blur();
416 
		});
27755 amit.gupta 417 
	$(document).on('click', "#manager-tickets-paginated .next",
27410 tejbeer 418 
		function() {
419 
			var ticketStatus = $("#managerTicketStatus").val();
420 
			var orderBy = $("#managerTicketorderBy").val();
421 
			var searchType = $("#managersearchType").val();
422 
			var params;
423 
			if (searchType == "" || searchType == undefined
424 
				|| searchType == null || searchType == "TICKET_ID") {
425 
				params = {
426 
					"ticketStatus": ticketStatus,
427 
					"orderby": orderBy
428 
				};
429 
			} else {
430 
				var searchTerm = $("#partner-name-input").val();
431 
				console.log(searchTerm);
432 
				params = {
433 
					"ticketStatus": ticketStatus,
434 
					"orderby": orderBy,
435 
					"ticketSearchType": searchType,
436 
					"searchTerm": searchTerm
437 
				};
438 
			}
24699 govind 439 
 
27410 tejbeer 440 
			loadPaginatedNextItems('/cs/managerTicket-paginated', params,
441 
				'manager-tickets-paginated', 'manager-ticket-table',
442 
				'manager-ticket-details-container');
443 
			$(this).blur();
444 
		});
24467 govind 445 
 
27755 amit.gupta 446 
	$(document).on('click', "#tickets-paginated .previous",
27410 tejbeer 447 
		function() {
448 
			var searchType = $("#assigneesearchType").val();
449 
			var ticketStatus = $("#ticketStatus").val();
450 
			var ticketStatus = $("#ticketStatus").val();
451 
			var orderBy = $("#orderBy").val();
452 
			var params;
453 
			if (searchType == "" || searchType == undefined
454 
				|| searchType == null || searchType == "TICKET_ID") {
455 
				params = {
456 
					"ticketStatus": ticketStatus,
457 
					"orderby": orderBy
458 
				};
459 
			} else {
460 
				var searchTerm = $("#assignee-partner-name-input").val();
461 
				console.log(searchTerm);
462 
				params = {
463 
					"ticketStatus": ticketStatus,
464 
					"orderby": orderBy,
465 
					"ticketSearchType": searchType,
466 
					"searchTerm": searchTerm
467 
				};
468 
			}
469 
			loadPaginatedPreviousItems('/cs/myticketPaginated', params,
470 
				'tickets-paginated', 'my-ticket-table',
471 
				'ticket-details-container');
472 
			$(this).blur();
473 
		});
27755 amit.gupta 474 
	$(document).on('click', "#positions-paginated .next",
27410 tejbeer 475 
		function() {
476 
			loadPaginatedNextItems('/cs/position-paginated', null,
477 
				'positions-paginated', 'position-table',
478 
				'position-details-container');
479 
			$(this).blur();
480 
		});
24417 govind 481 
 
27755 amit.gupta 482 
	$(document).on('click', "#positions-paginated .previous",
27410 tejbeer 483 
		function() {
484 
			loadPaginatedPreviousItems('/cs/position-paginated', null,
485 
				'positions-paginated', 'position-table',
486 
				'position-details-container');
487 
			$(this).blur();
488 
		});
24471 govind 489 
 
27754 amit.gupta 490 
	$(document).on('click', ".create-partner-region", function() {
24417 govind 491 
		loadCreatePartnerRegion("main-content");
492 
	});
27754 amit.gupta 493 
	$(document).on('click', ".create-ticket", function() {
24417 govind 494 
		loadCreateTicket("main-content");
495 
	});
34913 ranu 496 
 
497 
	$(document).on('click', ".my-partner-ticket", function () {
498 
		loadMyPartnerTicket("main-content");
499 
	});
27755 amit.gupta 500 
	$(document).on('click', ".create-ticket-button",
31762 tejbeer 501 
		function() {
502 
			var categoryId = $('#category').val();
503 
			var subCategoryId = $('#subCategory').val();
504 
			if (categoryId == "" || categoryId == null
505 
				|| categoryId == undefined) {
506 
				alert("select appropriate category");
507 
				return false;
508 
			}
509 
			if (subCategoryId == "" || subCategoryId == null
510 
				|| subCategoryId == undefined) {
511 
				alert("select appropriate subCategoryId");
512 
				return false;
513 
			}
514 
			var dialog = bootbox
515 
				.dialog({
516 
					title: "Are you sure want to change create ticket!",
517 
					message: "<div class=form-inline'>"
518 
						+ "<label for='message'>Message:</label>"
519 
						+ "<textarea class='form-control' rows='2' id='message'></textarea>"
520 
						+ "</div>",
521 
					buttons: {
522 
						cancel: {
523 
							label: "cancel",
524 
							className: 'btn-danger',
525 
							callback: function() {
526 
								loadCreateTicket("main-content");
527 
							}
528 
						},
529 
						ok: {
530 
							label: "ok",
531 
							className: 'btn-info',
532 
							callback: function() {
533 
								message = $('#message').val();
534 
								console.log(message);
535 
								if (message == ""
536 
									|| message == null
537 
									|| message == undefined) {
538 
									alert("message field can't be empty");
539 
									return false;
27410 tejbeer 540 
								}
31762 tejbeer 541 
								var params = {
542 
									"categoryId": categoryId,
543 
									"subCategoryId": subCategoryId,
544 
									"message": message
545 
								}
546 
								doPostAjaxRequestWithParamsHandler(
547 
									context
548 
									+ "/cs/createTicket",
549 
									params,
550 
									function(response) {
551 
										if (response == "true") {
552 
											alert("successfully created");
553 
											loadCreateTicket("main-content");
554 
										} else {
555 
											alert("You have reached maximum number of tickets Resolved , pls click on Resolved for the resolved tickets to create new.");
556 
										}
557 
									});
24417 govind 558 
 
27410 tejbeer 559 
							}
560 
						}
31762 tejbeer 561 
					}
562 
				});
24417 govind 563 
 
31762 tejbeer 564 
		});
27754 amit.gupta 565 
	$(document).on('click', ".create-position", function() {
24417 govind 566 
		loadCreatePosition("main-content");
567 
	});
568 
 
27754 amit.gupta 569 
	$(document).on('click', ".positionPartnerView", function() {
27410 tejbeer 570 
		$clickedElement = $(this);
571 
		var positionId = $clickedElement.data("positionid");
572 
		$tdElement = $(this).closest('td');
573 
		doGetAjaxRequestHandler(context + "/cs/getPosition?positionId=" + positionId, function(response) {
31762 tejbeer 574 
 
27410 tejbeer 575 
			$tdElement.html(response);
576 
			$tdElement.find('.partners').multiselect({
577 
				includeSelectAllOption: true,
578 
				multiple: true,
579 
				maxHeight: 200,
580 
				buttonWidth: '180px',
581 
				numberDisplayed: 1,
582 
				nonSelectedText: 'Partners',
583 
				nSelectedText: ' - Users Selected',
584 
				allSelectedText: 'All Users Selected',
585 
				enableFiltering: true,
586 
				enableCaseInsensitiveFiltering: true
587 
			});
588 
		});
589 
	});
590 
 
591 
 
27755 amit.gupta 592 
	$(document).on('change', "#ticketStatus",
27410 tejbeer 593 
		function() {
594 
			var ticketStatus = $("#ticketStatus").val();
595 
			var orderBy = $("#orderBy").val();
596 
			var searchType = $("#assigneesearchType").val();
597 
			if (searchType == "" || searchType == undefined
598 
				|| searchType == null) {
599 
				loadMyTicket("main-content", ticketStatus, orderBy, null,
600 
					null, null);
601 
			} else {
602 
				if (searchType == "PARTNER_NAME") {
603 
					var searchTerm = $("#assignee-partner-name-input")
604 
						.val();
605 
					var searchValue = $("#typeaheadpartnernameforassignee")
606 
						.val();
607 
					loadMyTicket("main-content", ticketStatus, orderBy,
608 
						searchType, searchTerm, searchValue);
24824 govind 609 
				} else {
27410 tejbeer 610 
					var searchTerm = $("#assignee-search-by-ticketId")
611 
						.val();
612 
					loadMyTicket("main-content", ticketStatus, orderBy,
613 
						searchType, searchTerm, null);
24824 govind 614 
				}
27410 tejbeer 615 
			}
616 
		});
27755 amit.gupta 617 
	$(document).on('change', "#orderBy",
27410 tejbeer 618 
		function() {
619 
			var ticketStatus = $("#ticketStatus").val();
620 
			var orderBy = $("#orderBy").val();
621 
			var searchType = $("#assigneesearchType").val();
622 
			if (searchType == "" || searchType == undefined
623 
				|| searchType == null) {
624 
				loadMyTicket("main-content", ticketStatus, orderBy, null,
625 
					null, null);
626 
			} else {
627 
				if (searchType == "PARTNER_NAME") {
628 
					var searchTerm = $("#assignee-partner-name-input")
629 
						.val();
630 
					var searchValue = $("#typeaheadpartnernameforassignee")
631 
						.val();
632 
					loadMyTicket("main-content", ticketStatus, orderBy,
633 
						searchType, searchTerm, searchValue);
24824 govind 634 
				} else {
27410 tejbeer 635 
					var searchTerm = $("#assignee-search-by-ticketId")
636 
						.val();
637 
					loadMyTicket("main-content", ticketStatus, orderBy,
638 
						searchType, searchTerm, null);
24824 govind 639 
				}
27410 tejbeer 640 
			}
641 
		});
27755 amit.gupta 642 
	$(document).on('change', "#managerTicketStatus",
27410 tejbeer 643 
		function() {
644 
			var ticketStatus = $("#managerTicketStatus").val();
645 
			var orderBy = $("#managerTicketorderBy").val();
646 
			var searchType = $("#managersearchType").val();
647 
			if (searchType == "" || searchType == undefined
648 
				|| searchType == null) {
649 
				loadManagerTicket("main-content", ticketStatus, orderBy,
650 
					null, null, null);
651 
			} else {
652 
				if (searchType == "PARTNER_NAME") {
653 
					var searchTerm = $("#partner-name-input").val();
654 
					var searchValue = $("#typeaheadpartnername").val();
655 
					loadManagerTicket("main-content", ticketStatus,
656 
						orderBy, searchType, searchTerm, searchValue);
24747 govind 657 
				} else {
27410 tejbeer 658 
					var searchTerm = $("#search-by-ticketId").val();
659 
					loadManagerTicket("main-content", ticketStatus,
660 
						orderBy, searchType, searchTerm, null);
24747 govind 661 
				}
27410 tejbeer 662 
			}
24747 govind 663 
 
27410 tejbeer 664 
		});
27755 amit.gupta 665 
	$(document).on('change', "#managerTicketorderBy",
27410 tejbeer 666 
		function() {
667 
			var ticketStatus = $("#managerTicketStatus").val();
668 
			var orderBy = $("#managerTicketorderBy").val();
669 
			var searchType = $("#managersearchType").val();
670 
			var searchType = $("#managersearchType").val();
671 
			if (searchType == "" || searchType == undefined
672 
				|| searchType == null) {
673 
				loadManagerTicket("main-content", ticketStatus, orderBy,
674 
					null, null, null);
675 
			} else {
676 
				if (searchType == "PARTNER_NAME") {
677 
					var searchTerm = $("#partner-name-input").val();
678 
					var searchValue = $("#typeaheadpartnername").val();
679 
					loadManagerTicket("main-content", ticketStatus,
680 
						orderBy, searchType, searchTerm, searchValue);
24747 govind 681 
				} else {
27410 tejbeer 682 
					var searchTerm = $("#search-by-ticketId").val();
683 
					loadManagerTicket("main-content", ticketStatus,
684 
						orderBy, searchType, searchTerm, null);
24747 govind 685 
				}
27410 tejbeer 686 
			}
24747 govind 687 
 
27410 tejbeer 688 
		});
27754 amit.gupta 689 
	$(document).on('change', "#category", function() {
24417 govind 690 
		var categoryId = $("#category").val();
31762 tejbeer 691 
		//	$("#auth-user-for-category").hide();
24417 govind 692 
		loadSubCategories(categoryId);
693 
	});
31762 tejbeer 694 
 
695 
	$(document).on('change', "#authUserCategory", function() {
696 
		var authId = $("#authUserCategory").val();
697 
		console.log(authId)
698 
		loadCategories(authId);
699 
	});
700 
 
701 
	$(document).on('change', "#categoryAuth", function() {
702 
		var categoryId = $("#categoryAuth").val();
703 
		var authId = $("#authUserCategory").val();
704 
 
705 
		console.log(categoryId)
706 
		loadAuthSubCategories(categoryId, authId);
707 
	});
708 
 
709 
 
33081 ranu 710 
	$(document).on('click', ".create-ticket-category-button", function () {
711 
		console.log("create-ticket-category-button clicked......");
712 
 
713 
		var name = $("#categoryName").val();
714 
		var description = $("#categorydescription").val();
715 
		var categoryType = $("#categoryType").is(":checked") ? 1 : 0;
716 
 
717 
		console.log('cccccccccccccc', name, description, categoryType);
718 
 
719 
		if (name === "" || name === null || name === undefined) {
720 
			alert("Name field can't be empty");
721 
			return false;
722 
		}
723 
 
724 
		if (description === "" || description === null || description === undefined) {
725 
			alert("Description field can't be empty");
726 
			return false;
727 
		}
728 
 
729 
		if (confirm("Are you sure you want to create a ticket category?")) {
730 
			createCategory("main-content", name, description, categoryType);
731 
		}
732 
	});
733 
 
27755 amit.gupta 734 
	$(document).on('click', ".create-region-button",
31762 tejbeer 735 
		function() {
736 
			var name = $("#regionName").val();
737 
			var description = $("#regiondescription").val();
738 
			if (name == "" || name == null || name == undefined) {
739 
				alert("Name field can't be empty");
740 
				return false;
741 
			}
742 
			if (description == "" || description == null
743 
				|| description == undefined) {
744 
				alert("Description field can't be empty");
745 
				return false;
746 
			}
747 
			if (confirm("Are you sure you want to create region!") == true) {
748 
				createRegion("main-content", name, description);
749 
			}
750 
		});
24417 govind 751 
 
27755 amit.gupta 752 
	$(document).on('click', ".create-partner-region-button",
31762 tejbeer 753 
		function() {
24417 govind 754 
 
31762 tejbeer 755 
			var regionId = $("#region").val();
756 
			var fofoIds = $("#partner").val();
757 
			console.log(regionId, fofoIds);
758 
			if (regionId == "" || regionId == null
759 
				|| regionId == undefined) {
760 
				alert("regionId field can't be empty");
761 
				return false;
762 
			}
763 
			if (fofoIds == "" || fofoIds == null
764 
				|| fofoIds == undefined) {
765 
				alert("select appropriate partner");
766 
				return false;
767 
			}
768 
			if (confirm("Are you sure you want to create partner region!") == true) {
769 
				createPartnerRegion("main-content", regionId,
770 
					fofoIds);
771 
			}
772 
		});
27755 amit.gupta 773 
	$(document).on('click', ".create-position-button",
31762 tejbeer 774 
		function() {
24417 govind 775 
 
31762 tejbeer 776 
			var authUser = $("#authUser").val();
777 
			var ticketCategoryPosition = $(
778 
				"#ticketCategoryPosition").val();
779 
			var escalationType = $("#escalationType").val();
780 
			var regionPosition = $("#regionPosition").val();
25570 tejbeer 781 
 
782 
 
31771 tejbeer 783 
			let ticketAssignee = $('#ticketAssignee').is(':checked');
784 
 
785 
 
786 
			console.log(ticketAssignee);
31762 tejbeer 787 
			var fofoIds = $("#partner").val();
788 
			if (fofoIds.includes("0")) {
789 
				fofoIds = [0];
790 
				console.log(fofoIds);
791 
			} else {
792 
				console.log(fofoIds);
793 
			}
794 
			console.log(authUser, ticketCategoryPosition,
795 
				escalationType, regionPosition);
796 
			if (authUser == "" || authUser == null
797 
				|| authUser == undefined) {
798 
				alert("select appropriate authUser");
799 
				return false;
800 
			}
801 
			if (ticketCategoryPosition == ""
802 
				|| ticketCategoryPosition == null
803 
				|| ticketCategoryPosition == undefined) {
804 
				alert("select appropriate category");
805 
				return false;
806 
			}
807 
			if (escalationType == "" || escalationType == null
808 
				|| escalationType == undefined) {
809 
				alert("select appropriate escalationType");
810 
				return false;
811 
			}
812 
			if (regionPosition == "" || regionPosition == null
813 
				|| regionPosition == undefined) {
814 
				alert("select appropriate Region");
815 
				return false;
816 
			}
24417 govind 817 
 
31762 tejbeer 818 
			if (confirm("Are you sure you want to create Position!") == true) {
819 
				createPosition("main-content", authUser,
820 
					ticketCategoryPosition, escalationType,
31771 tejbeer 821 
					regionPosition, fofoIds,
822 
					ticketAssignee
823 
				);
31762 tejbeer 824 
			}
825 
 
826 
		});
827 
 
27754 amit.gupta 828 
	$(document).on('change', "#ticketCategory", function() {
24417 govind 829 
		console.log("change ticket category clicked......");
830 
		var ticketCategoryId = $(this).val();
831 
		console.log(ticketCategoryId);
832 
		loadticketSubCategoryById(ticketCategoryId);
833 
	});
27754 amit.gupta 834 
	$(document).on('click', ".create-ticket-sub-category", function() {
24417 govind 835 
		console.log("create ticket category clicked......");
836 
		loadCreateSubCategory("main-content");
837 
	});
838 
 
27755 amit.gupta 839 
	$(document).on('click', ".create-ticket-sub-category-button",
31762 tejbeer 840 
		function() {
841 
			console
842 
				.log("create-ticket-category-button clicked......");
843 
			var name = $("#subcategoryName").val();
844 
			var description = $("#subcategorydescription").val();
845 
			var ticketCategoryId = $("#ticketCategory").val();
846 
			console.log(name, description);
847 
			if (name == "" || name == null || name == undefined) {
848 
				alert("Name field can't be empty");
849 
				return false;
850 
			}
851 
			if (description == "" || description == null
852 
				|| description == undefined) {
853 
				alert("Description field can't be empty");
854 
				return false;
855 
			}
856 
			if (ticketCategoryId == "" || ticketCategoryId == null
857 
				|| ticketCategoryId == undefined) {
858 
				alert("select appropriate category name");
859 
				return false;
860 
			}
861 
			if (confirm("Are you sure you want to create ticket category!") == true) {
862 
				createSubCategory("main-content", name,
863 
					description, ticketCategoryId);
864 
			}
865 
		});
27754 amit.gupta 866 
	$(document).on('click', ".remove-position", function() {
24471 govind 867 
		var positionId = $(this).data('positionid');
868 
		if (confirm("Are you sure you want to remove position!") == true) {
24534 govind 869 
			removePosition(positionId);
24471 govind 870 
		}
871 
	});
24417 govind 872 
 
31762 tejbeer 873 
 
874 
	$(document).on('change', "#ticketAssign", function() {
875 
		var positionId = $(this).data('positionid');
876 
		if (confirm("Are you sure you want to change ticket Assignee !") == true) {
877 
			doPostAjaxRequestHandler(context + "/cs/changeTicketAssignee?positionId="
878 
				+ positionId, function(response) {
879 
					if (response == "true") {
880 
						alert("change successfully");
881 
						loadCreatePosition("main-content");
882 
					}
883 
				});
884 
		}
885 
	});
886 
 
887 
 
888 
 
889 
 
27755 amit.gupta 890 
	$(document).on('click', ".update-position",
31762 tejbeer 891 
		function() {
892 
			var positionId = $(this).data('positionid');
893 
			var regionId = $(this).data('regionid');
894 
			var row = $(this);
895 
			var selectedFofoIds = $(this).closest("tr").find(
896 
				'#partners').val();
897 
			if (selectedFofoIds.includes("0")) {
898 
				selectedFofoIds = [0];
899 
				console.log(selectedFofoIds);
900 
			} else {
901 
				console.log(selectedFofoIds);
902 
			}
903 
			if (confirm("Are you sure you want to update the partners!") == true) {
904 
				doPostAjaxRequestWithJsonHandler(context
905 
					+ "/cs/updatePartnerPosition?regionId="
906 
					+ regionId + "&positionId=" + positionId,
907 
					JSON.stringify(selectedFofoIds), function(
908 
						response) {
909 
					if (response == "true") {
910 
						alert("Update successfully");
32885 shampa 911 
						//loadCreatePosition("main-content");
31762 tejbeer 912 
					}
913 
				});
914 
			}
25570 tejbeer 915 
 
31762 tejbeer 916 
		});
27410 tejbeer 917 
 
24417 govind 918 
});
919 
 
920 
function loadCreateCategory(domId) {
921 
	doGetAjaxRequestHandler(context + "/cs/createCategory", function(response) {
922 
		$('#' + domId).html(response);
923 
	});
924 
}
24534 govind 925 
function removePosition(positionId) {
926 
	doDeleteAjaxRequestHandler(context + "/cs/removePosition?positionId="
27410 tejbeer 927 
		+ positionId, function(response) {
928 
			if (response == "true") {
929 
				alert("Position removed successfully");
930 
				loadCreatePosition("main-content");
931 
			}
932 
		});
24471 govind 933 
}
24417 govind 934 
 
935 
function loadCreateRegion(domId) {
936 
	doGetAjaxRequestHandler(context + "/cs/createRegion", function(response) {
937 
		$('#' + domId).html(response);
938 
	});
939 
}
24824 govind 940 
function loadMyTicket(domId, ticketStatus, sortOrder, ticketSearchType,
27410 tejbeer 941 
	searchTerm, searchValue) {
24620 govind 942 
 
24699 govind 943 
	if (ticketStatus == null && sortOrder == null) {
944 
		doGetAjaxRequestHandler(context + "/cs/myticket", function(response) {
945 
			$('#' + domId).html(response);
946 
		});
24824 govind 947 
	} else if (ticketSearchType == null) {
24699 govind 948 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
27410 tejbeer 949 
			+ ticketStatus + "&orderby=" + sortOrder, function(response) {
950 
				$('#' + domId).html(response);
951 
			});
24824 govind 952 
	} else {
953 
		doGetAjaxRequestHandler(context + "/cs/myticket?ticketStatus="
27410 tejbeer 954 
			+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
955 
			+ ticketSearchType + "&searchTerm=" + searchTerm, function(
24824 govind 956 
				response) {
957 
			$('#' + domId).html(response);
958 
			if (ticketSearchType == "PARTNER_NAME") {
959 
				$('.assigneebyPartnerName').css('display', 'inline-block');
960 
				$('.assingeebyTicketId').css('display', 'none');
961 
				$("#typeaheadpartnernameforassignee").val(searchValue);
962 
				$("#assignee-partner-name-input").val(searchTerm);
963 
			} else {
964 
				$('.assigneebyPartnerName').css('display', 'none');
965 
				$('.assigneebyTicketId').css('display', 'inline-block');
966 
				$("#assignee-search-by-ticketId").val(searchTerm);
967 
			}
24699 govind 968 
		});
969 
	}
24417 govind 970 
}
971 
 
972 
function loadCreatePartnerRegion(domId) {
973 
	doGetAjaxRequestHandler(context + "/cs/createPartnerRegion", function(
27410 tejbeer 974 
		response) {
24417 govind 975 
		$('#' + domId).html(response);
976 
	});
977 
}
978 
function loadCreatePosition(domId) {
979 
	doGetAjaxRequestHandler(context + "/cs/createPosition", function(response) {
980 
		$('#' + domId).html(response);
981 
	});
982 
}
983 
function loadSubCategories(categoryId) {
984 
	doGetAjaxRequestHandler(context
27410 tejbeer 985 
		+ "/cs/getSubCategoriesByCategoryId?categoryId=" + categoryId,
986 
		function(response) {
987 
			$('#' + "create-ticket-sub-categories").html(response);
988 
		});
24417 govind 989 
}
31762 tejbeer 990 
 
991 
function loadCategories(authId) {
992 
	doGetAjaxRequestHandler(context
993 
		+ "/cs/getCategoriesByAuthId?authId=" + authId,
994 
		function(response) {
995 
			$('#' + "create-tickets-categories-for-auth").html(response);
996 
		});
997 
}
998 
 
999 
function loadAuthSubCategories(categoryId, authId) {
1000 
	doGetAjaxRequestHandler(context
1001 
		+ "/cs/getSubCategoriesByCategoryId?categoryId=" + categoryId,
1002 
		function(response) {
1003 
			$('#' + "create-ticket-sub-categories-for-auth").html(response);
1004 
		});
1005 
 
1006 
 
1007 
	doGetAjaxRequestHandler(context
1008 
		+ "/cs/getEscalationTypeByCategoryId?categoryId=" + categoryId + "&authId=" + authId,
1009 
		function(response) {
1010 
			$('#' + "create-ticket-escalationType-for-auth").html(response);
1011 
		});
1012 
 
1013 
 
1014 
}
1015 
 
33081 ranu 1016 
function createCategory(domId, name, description, categoryType) {
24417 govind 1017 
	var params = {
27410 tejbeer 1018 
		"name": name,
33081 ranu 1019 
		"description": description,
1020 
		"categoryType": categoryType,
1021 
	};
1022 
 
1023 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createCategory", params, function (response) {
1024 
		alert("Category created successfully");
1025 
		loadCreateCategory(domId);
1026 
	});
24417 govind 1027 
}
33081 ranu 1028 
 
31762 tejbeer 1029 
function changeTicket(ticketId, subCategoryId, authUserId, categoryId, escalationType) {
24467 govind 1030 
	var params = {
27410 tejbeer 1031 
		"ticketId": ticketId,
1032 
		"subCategoryId": subCategoryId,
1033 
		"authUserId": authUserId,
31762 tejbeer 1034 
		"categoryId": categoryId,
1035 
		"escalationType": escalationType
24471 govind 1036 
	}
1037 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-ticket", params,
27410 tejbeer 1038 
		function(response) {
1039 
			if (response == "true") {
1040 
				alert("Ticket changed successfully");
1041 
				loadManagerTicket("main-content", null, null, null, null,
1042 
					null);
1043 
			}
1044 
		});
24467 govind 1045 
}
34913 ranu 1046 
 
1047 
function changeMyPartnerTicket(ticketId, subCategoryId, authUserId, categoryId, escalationType) {
1048 
	var params = {
1049 
		"ticketId": ticketId,
1050 
		"subCategoryId": subCategoryId,
1051 
		"authUserId": authUserId,
1052 
		"categoryId": categoryId,
1053 
		"escalationType": escalationType
1054 
	}
1055 
	doPostAjaxRequestWithParamsHandler(context + "/cs/edit-partner-ticket", params,
1056 
		function (response) {
1057 
			if (response == "true") {
1058 
				alert("Ticket changed successfully");
1059 
				loadMyPartnerTicket("main-content", null, null, null, null,
1060 
					null);
1061 
			}
1062 
		});
1063 
}
1064 
 
1065 
 
24417 govind 1066 
function createRegion(domId, name, description) {
1067 
	var params = {
27410 tejbeer 1068 
		"name": name,
1069 
		"description": description
24417 govind 1070 
	}
1071 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createRegion", params,
27410 tejbeer 1072 
		function(response) {
1073 
			if (response == "true") {
1074 
				alert("Region created successfully");
1075 
				loadCreateRegion(domId);
1076 
			}
1077 
		});
24417 govind 1078 
}
1079 
function loadCreateSubCategory(domId) {
1080 
	doGetAjaxRequestHandler(context + "/cs/createSubCategory", function(
27410 tejbeer 1081 
		response) {
24417 govind 1082 
		$('#' + domId).html(response);
1083 
	});
1084 
}
24747 govind 1085 
function loadManagerTicket(domId, ticketStatus, sortOrder, ticketSearchType,
27410 tejbeer 1086 
	searchTerm, searchValue) {
24751 govind 1087 
	if (ticketStatus == null && sortOrder == null) {
24747 govind 1088 
		doGetAjaxRequestHandler(context + "/cs/managerTicket", function(
27410 tejbeer 1089 
			response) {
24699 govind 1090 
			$('#' + domId).html(response);
1091 
		});
24824 govind 1092 
	} else if (ticketSearchType == null) {
24747 govind 1093 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
27410 tejbeer 1094 
			+ ticketStatus + "&orderby=" + sortOrder, function(response) {
1095 
				$('#' + domId).html(response);
1096 
			});
24824 govind 1097 
	} else {
24751 govind 1098 
		doGetAjaxRequestHandler(context + "/cs/managerTicket?ticketStatus="
27410 tejbeer 1099 
			+ ticketStatus + "&orderby=" + sortOrder + "&ticketSearchType="
1100 
			+ ticketSearchType + "&searchTerm=" + searchTerm, function(
24747 govind 1101 
				response) {
1102 
			$('#' + domId).html(response);
1103 
			if (ticketSearchType == "PARTNER_NAME") {
1104 
				$('.byPartnerName').css('display', 'inline-block');
1105 
				$('.byTicketId').css('display', 'none');
24748 govind 1106 
				$("#typeaheadpartnername").val(searchValue);
24747 govind 1107 
				$("#partner-name-input").val(searchTerm);
1108 
			} else {
1109 
				$('.byPartnerName').css('display', 'none');
1110 
				$('.byTicketId').css('display', 'inline-block');
1111 
				$("#search-by-ticketId").val(searchTerm);
1112 
			}
1113 
		});
1114 
	}
24439 govind 1115 
}
24417 govind 1116 
function loadCreateTicket(domId) {
1117 
	doGetAjaxRequestHandler(context + "/cs/createTicket", function(response) {
1118 
		$('#' + domId).html(response);
1119 
	});
1120 
}
34913 ranu 1121 
 
1122 
function loadMyPartnerTicket(domId) {
1123 
	doGetAjaxRequestHandler(context + "/cs/myPartyTicketTicket", function (response) {
1124 
		$('#' + domId).html(response);
1125 
	});
1126 
}
24417 govind 1127 
function loadticketSubCategoryById(ticketCategoryId) {
1128 
	doGetAjaxRequestHandler(context
27410 tejbeer 1129 
		+ "/cs/getSubCategoryByCategoryId?ticketCategoryId="
1130 
		+ ticketCategoryId, function(response) {
33081 ranu 1131 
		console.log('response', response);
27410 tejbeer 1132 
			$(".ticket-sub-category-container").html(response);
1133 
		});
24417 govind 1134 
}
1135 
function createPartnerRegion(domId, regionId, fofoIds) {
1136 
	doPostAjaxRequestWithJsonHandler(context
27410 tejbeer 1137 
		+ "/cs/createPartnerRegion?regionId=" + regionId, JSON
24417 govind 1138 
			.stringify(fofoIds), function(response) {
27410 tejbeer 1139 
				if (response == "true") {
1140 
					alert("added region to partner successfully");
1141 
					loadCreatePartnerRegion(domId);
1142 
				}
1143 
			});
24417 govind 1144 
}
1145 
function createSubCategory(domId, name, description, categoryId) {
1146 
	var params = {
27410 tejbeer 1147 
		"categoryId": categoryId,
1148 
		"name": name,
1149 
		"description": description
24417 govind 1150 
	}
1151 
	doPostAjaxRequestWithParamsHandler(context + "/cs/createSubCategory",
27410 tejbeer 1152 
		params, function(response) {
1153 
			alert("Sub Category created successfully");
1154 
			loadCreateSubCategory(domId);
1155 
		});
24417 govind 1156 
}
24620 govind 1157 
function createLastActivity(ticketId, activity) {
1158 
	var params = {
27410 tejbeer 1159 
		"ticketId": ticketId,
1160 
		"lastactivity": activity
24620 govind 1161 
	}
1162 
	doPostAjaxRequestWithParamsHandler(context + "/cs/create-last-activity",
27410 tejbeer 1163 
		params, function(response) {
1164 
			if (response == "true") {
1165 
				alert("successfully mark last activity");
1166 
				loadMyTicket("main-content", null, null);
1167 
			}
1168 
		});
24620 govind 1169 
}
24439 govind 1170 
 
25570 tejbeer 1171 
function createPosition(domId, authUserId, categoryId, escalationType,
31762 tejbeer 1172 
	regionId, fofoIds, ticketAssignee) {
25570 tejbeer 1173 
 
1174 
	var createPositionModel = {};
1175 
	createPositionModel['authUserId'] = authUserId;
1176 
	createPositionModel['categoryId'] = categoryId
1177 
	createPositionModel['escalationType'] = escalationType;
1178 
	createPositionModel['regionId'] = regionId,
31762 tejbeer 1179 
 
1180 
		createPositionModel['ticketAssigned'] = ticketAssignee,
27410 tejbeer 1181 
		createPositionModel['fofoIds'] = fofoIds
25570 tejbeer 1182 
 
1183 
	console.log(createPositionModel);
1184 
	doPostAjaxRequestWithJsonHandler(context + "/cs/createPosition", JSON
27410 tejbeer 1185 
		.stringify(createPositionModel), function(response) {
1186 
			if (response == "true") {
1187 
				alert("Position created successfully");
1188 
				loadCreatePosition(domId);
1189 
			}
1190 
		});
24417 govind 1191 
}
27270 tejbeer 1192 
function createActivity(message, ticketId, assigneeId, internal, roleType,
27410 tejbeer 1193 
	documentIds) {
27270 tejbeer 1194 
 
24417 govind 1195 
	var params = {
27410 tejbeer 1196 
		"message": message,
1197 
		"ticketId": ticketId,
1198 
		"assigneeId": assigneeId,
1199 
		"internal": internal,
1200 
		"documentIds": documentIds,
24417 govind 1201 
	}
27270 tejbeer 1202 
	if (documentIds.includes("0")) {
27410 tejbeer 1203 
		documentIds = [0];
27270 tejbeer 1204 
		console.log(documentIds);
1205 
	} else {
1206 
		console.log(documentIds);
1207 
	}
1208 
	console.log(JSON.stringify(documentIds))
1209 
	doPostAjaxRequestWithJsonHandler(context + "/cs/createActivity?message="
27410 tejbeer 1210 
		+ message + "&ticketId=" + ticketId + "&assigneeId=" + assigneeId
1211 
		+ "&internal=" + internal, JSON.stringify(documentIds), function(
27270 tejbeer 1212 
			response) {
1213 
		response = JSON.parse(response);
1214 
 
1215 
		documentIds.splice(0, documentIds.length);
27285 tejbeer 1216 
 
27270 tejbeer 1217 
		console.log(documentIds)
27285 tejbeer 1218 
		$(".fileList li").remove();
27270 tejbeer 1219 
		var assigneeName = response.firstName;
1220 
		loadActivities(ticketId, assigneeName, internal, roleType)
1221 
	});
24417 govind 1222 
}
24471 govind 1223 
function loadEditTicket(ticketId) {
1224 
	doGetAjaxRequestHandler(context + "/cs/edit-ticket?ticketId=" + ticketId,
27410 tejbeer 1225 
		function(response) {
1226 
			$("#theModal .modal-content").html(response);
27270 tejbeer 1227 
 
27410 tejbeer 1228 
		});
24467 govind 1229 
}
34913 ranu 1230 
 
1231 
function loadMyPartnerEditTicket(ticketId) {
1232 
	doGetAjaxRequestHandler(context + "/cs/edit-partner-ticket?ticketId=" + ticketId,
1233 
		function (response) {
1234 
			$("#theModal2 .modal-content").html(response);
1235 
 
1236 
		});
1237 
}
24557 govind 1238 
function loadPartnerForRegion(regionId) {
1239 
	doGetAjaxRequestHandler(context + "/cs/getPartners?regionId=" + regionId,
27410 tejbeer 1240 
		function(response) {
1241 
			$("#partner-region-container").html(response);
1242 
		});
24557 govind 1243 
}
25570 tejbeer 1244 
 
1245 
function loadPartnerForRegionId(regionId) {
1246 
	doGetAjaxRequestHandler(context + "/cs/getPartnersByRegion?regionId="
27410 tejbeer 1247 
		+ regionId, function(response) {
1248 
			$("#partner-subregion-container").html(response);
1249 
		});
25570 tejbeer 1250 
}
1251 
 
26014 amit.gupta 1252 
function loadAccessManagement(domId) {
27141 amit.gupta 1253 
	doGetAjaxRequestHandler(context + "/admin/access-management", function(
27410 tejbeer 1254 
		response) {
26014 amit.gupta 1255 
		$('#' + domId).html(response);
1256 
	});
1257 
}
1258 
 
24824 govind 1259 
function loadActivities(ticketId, assignee, internal, roleType) {
24417 govind 1260 
 
24469 govind 1261 
	$(".activity-container .modal-body").empty();
24417 govind 1262 
	$("#activityMessage").val("");
1263 
	$("#ticketIdforactivity").val(ticketId);
24824 govind 1264 
	$("#role").val(roleType);
27270 tejbeer 1265 
	$(".activity-container .modal-title").html(
27410 tejbeer 1266 
		"Activity history for Ticket Id " + ticketId)
24417 govind 1267 
	console.log(ticketId);
1268 
	doGetAjaxRequestHandler(
27410 tejbeer 1269 
		context + "/cs/getActivities?ticketId=" + ticketId,
1270 
		function(response) {
1271 
			response = JSON.parse(response);
1272 
			console.log(response);
27270 tejbeer 1273 
 
27410 tejbeer 1274 
			for (var i = 0; i < response.length; i++) {
1275 
				console.log(response[i].activityAttachment.length);
1276 
				var activityAttachment = []
1277 
				var attachments = "";
1278 
				if (response[i].activityAttachment.length > 0) {
31412 amit.gupta 1279 
					response
27410 tejbeer 1280 
					for (var j = 0; j < response[i].activityAttachment.length; j++) {
1281 
						var assigneeAttachment = "<a href=\"javascript:void(0)\" style=\"color:#337ab7;float:right;\"onclick=\"downloadDocument("
1282 
							+ response[i].activityAttachment[j].documentId
1283 
							+ ",\`"
1284 
							+ response[i].activityAttachment[j].documentName
1285 
							+ "\`)\">"
1286 
							+ response[i].activityAttachment[j].documentName
1287 
							+ "&nbsp;<i class=\"fa fa-download\"></i>"
1288 
							+ "</a>"
1289 
						activityAttachment.push(assigneeAttachment);
27270 tejbeer 1290 
					}
27410 tejbeer 1291 
					attachments = activityAttachment.join("");
1292 
					console.log(attachments);
1293 
				}
1294 
				if (response[i].type == "OPENED"
1295 
					|| response[i].type == "COMMUNICATION_IN") {
24417 govind 1296 
 
27410 tejbeer 1297 
					var partnerMessage = "<div class=\"incoming_msg\">"
1298 
						+ "<div class=\"received_msg\">"
1299 
						+ "<div class=\"received_withd_msg\">" + "<p>"
1300 
						+ response[i].message + "</p><div>"
1301 
						+ `${attachments}`
1302 
						+ "</div> <span class=\"time_date\"> "
31412 amit.gupta 1303 
						+ moment(response[i].createTimestamp).format('DD/MM/YYYY, h:mm:ss a')
27410 tejbeer 1304 
						+ "</span></div>" + "</div>" + "</div>";
1305 
					$(".activity-container .modal-body").append(
1306 
						partnerMessage);
27270 tejbeer 1307 
 
27410 tejbeer 1308 
				} else if (response[i].type == "COMMUNICATION_OUT") {
1309 
					var assigneeMessage = "<div class=\"outgoing_msg\">"
1310 
						+ "<div class=\"sent_msg\">"
1311 
						+ "<span style=color:green>"
1312 
						+ "~"
1313 
						+ (response[i].name ? response[i].name
1314 
							: "Support") + "<p>"
1315 
						+ response[i].message + "</span> </p><div>"
1316 
						+ `${attachments}`
1317 
						+ "</div> <span class=\"time_date\">"
31412 amit.gupta 1318 
						+ moment(response[i].createTimestamp).format('DD/MM/YYYY, h:mm:ss a')
27410 tejbeer 1319 
						+ "</span> </div>" + "</div>";
1320 
					$(".activity-container .modal-body").append(
1321 
						assigneeMessage);
27270 tejbeer 1322 
 
27410 tejbeer 1323 
				} else if (response[i].name
1324 
					&& response[i].type == "COMMUNICATION_INTERNAL") {
1325 
					var assigneeMessage = "<div class=\"outgoing_msg\">"
1326 
						+ "<div class=\"sent_msg\">"
1327 
						+ "<span style=color:green>"
1328 
						+ "~"
1329 
						+ response[i].name
1330 
						+ "<p style=\"color: white;background: #b75454;\">"
1331 
						+ response[i].message + "</span> </p> <div>"
1332 
						+ `${attachments}`
1333 
						+ "</div> <span class=\"time_date\">"
31414 amit.gupta 1334 
						+ moment(response[i].createTimestamp).format('DD/MM/YYYY, h:mm:ss a')
27410 tejbeer 1335 
						+ "</span> </div>" + "</div>";
1336 
					$(".activity-container .modal-body").append(
1337 
						assigneeMessage);
27270 tejbeer 1338 
 
27410 tejbeer 1339 
				} else {
1340 
					var assigneeMessage = "<div class=\"outgoing_msg\">"
1341 
						+ "<div class=\"sent_msg\">" + "<p>"
1342 
						+ response[i].message + "</span> </p> <div>"
1343 
						+ `${attachments}`
1344 
						+ "</div> <span class=\"time_date\">"
31414 amit.gupta 1345 
						+ moment(response[i].createTimestamp).format('DD/MM/YYYY, h:mm:ss a')
27410 tejbeer 1346 
						+ "</span> </div>" + "</div>";
1347 
					$(".activity-container .modal-body").append(
1348 
						assigneeMessage);
27270 tejbeer 1349 
 
24417 govind 1350 
				}
24824 govind 1351 
 
27410 tejbeer 1352 
			}
1353 
			if (roleType == "true" || roleType == true) {
1354 
				$('.internalCheckBox').css('display', 'block');
1355 
				if (internal == true || internal == "true") {
1356 
					$('#internalCommunication').prop('checked', true);
24824 govind 1357 
				} else {
27410 tejbeer 1358 
					$('#internalCommunication').prop('checked', false);
24824 govind 1359 
				}
27410 tejbeer 1360 
 
1361 
			} else {
1362 
				$('.internalCheckBox').css('display', 'none');
1363 
			}
1364 
		});
24417 govind 1365 
}
27270 tejbeer 1366 
 
1367 
function downloadDocument(documentId, documentName) {
1368 
	console.log(documentName)
1369 
	doAjaxGetDownload(context + "/download?documentId=" + documentId,
27410 tejbeer 1370 
		documentName);
27270 tejbeer 1371 
}