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govind |
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<script>
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amit |
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$('#myModal').on('hidden.bs.modal', function (e) {
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$(".activity-container .modal-body").empty();
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});
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$(function () {
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getPartnerAheadOptions($("#typeaheadpartnernameforassignee"), function (selectedPartner) {
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$("#assignee-ticket-search-by-partner-name").data('id', selectedPartner.partnerId);
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$("#assignee-partner-name-input").val(selectedPartner.partnerId);
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});
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});
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tejbeer |
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amit |
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$(document).ready(function () {
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$('#ticket-table thead tr').clone(true).appendTo('#ticket-table thead');
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tejbeer |
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$('#ticket-table thead tr:eq(1) th').each(function (i) {
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var title = $(this).text();
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$(this).html('<input type="text" style = "width:60%;" placeholder="Search ' + title + '" />');
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$('input', this).on('keyup change', function () {
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if (table.column(i).search() !== this.value) {
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table
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.column(i)
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.search(this.value)
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.draw();
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}
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});
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})
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amit |
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var table = $('#ticket-table').DataTable({
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tejbeer |
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orderCellsTop: true,
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fixedHeader: true
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})
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amit |
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});
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govind |
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</script>
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amit |
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#parse("activity-modal-styles.vm")
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govind |
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<section class="wrapper">
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amit |
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<div class="row">
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<div class="col-lg-12">
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<h3 class="page-header"><i class="icon_document_alt"></i>TICKET</h3>
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<ol class="breadcrumb">
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<li><i class="fa fa-home"></i><a href="${rc.contextPath}/dashboard">Home</a></li>
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<li><i class="icon_document_alt"></i>My Ticket</li>
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</ol>
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</div>
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</div>
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<div class="row">
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<div class="col-lg-2 form-group">
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<select class="form-control input-sm" id="ticketStatus" name="ticketStatus" placeholder="Type">
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#foreach($ticketStatus in $ticketStatusValues)
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#if($ticketStatus=="RESOLVED")
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#if($roleType)
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#if($selectedticketStatus==$ticketStatus)
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<option value="$ticketStatus" selected>$ticketStatus</option>
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#else
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<option value="$ticketStatus">$ticketStatus</option>
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#end
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#end
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#else
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#if($selectedticketStatus==$ticketStatus)
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<option value="$ticketStatus" selected>$ticketStatus</option>
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#else
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<option value="$ticketStatus">$ticketStatus</option>
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#end
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#end
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#end
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</select>
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</div>
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<div class="col-lg-2 form-group">
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<select class="form-control input-sm" id="orderBy" name="orderBy" placeholder="Type">
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#foreach($orderby in $orderByValues)
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#if($orderby=="UNSORTED")
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#else
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#if($selectedorderby==$orderby)
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#if($orderby=="ASCENDING")
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<option value="$orderby" selected>OLD TO NEW</option>
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#else
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<option value="$orderby" selected>NEW TO OLD</option>
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#end
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#else
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#if($orderby=="ASCENDING")
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<option value="$orderby">OLD TO NEW</option>
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#else
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<option value="$orderby">NEW TO OLD</option>
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#end
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#end
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#end
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#end
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</select>
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</div>
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#if($roleType)
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<div class="col-lg-6 form-group pull-right">
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<div class="col-lg-6">
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<select class="form-control" id="assigneesearchType" name="assigneesearchType"
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placeholder="Search Type">
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<option value="" disabled selected>Search Type</option>
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#foreach($searchType1 in $ticketSearchTypes)
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#if($ticketSearchType.getValue()==$searchType1.getValue())
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<option value="$searchType1" selected>$ticketSearchType.getValue()</option>
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#else
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<option value="$searchType1">$searchType1.getValue()</option>
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#end
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#end
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</select>
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</div>
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<div class="col-lg-6">
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<input type="hidden" id="assignee-partner-name-input" name="assignee-partner-name-input" value="">
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<div class="assigneebyPartnerName" style="display: none;">
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<div class="input-group">
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<input placeholder="Partner Name" type="text" class="typeahead form-control"
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id="typeaheadpartnernameforassignee" value="" name="Item" data-provide="typeahead"
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autocomplete="off">
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<span class="input-group-btn">
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<button class="btn btn-primary" id="assignee-ticket-search-by-partner-name" type="button"
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data-id="">Go!</button>
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| 24787 |
govind |
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</span>
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amit |
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</div>
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</div>
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<div class="assigneebyTicketId" style="display: none;">
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<div class="input-group">
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<input placeholder="Ticket Id" type="text" class="form-control" id="assignee-search-by-ticketId"
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value="">
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<span class="input-group-btn">
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<button class="btn btn-primary" id="assignee-retailer-details-search-button-by-ticketId"
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type="button">Go!</button>
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govind |
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</span>
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amit |
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</div>
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</div>
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</div>
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#end
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govind |
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</div>
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amit |
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</div>
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<div id="my-ticket-table">
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<div class="row">
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<div class="col-lg-12">
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<table class="table table-border table-condensed table-bordered" id="ticket-table">
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<thead>
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<tr>
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<th>Ticket Id</th>
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#if($roleType)
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<th>Partner</th>
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#end
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<th>Category</th>
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<th>SubCategory</th>
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<th>Message</th>
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<th>Created By</th>
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<th>Created TimeStamp</th>
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#if($roleType)
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<th>Action</th>
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#else
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<th>Action</th>
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#end
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</tr>
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</thead>
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<tbody>
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#if($tickets.size()>0)
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#foreach($ticket in $tickets)
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<tr>
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<td>$ticket.getId()</td>
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#if($roleType)
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<td>$fofoIdsAndCustomRetailer.get($ticket.getFofoId()).getBusinessName()</td>
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#end
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<td>$subCategoryIdAndCategoryMap.get($ticket.getSubCategoryId()).getName()</td>
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tejbeer |
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amit |
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<td><a href="#" data-toggle="modal" data-target="#myModal"
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data-ticketid="$ticket.getId()" data-internal="true" data-role="$roleType"
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data-crm="$isCrmUser" class="activities-link"
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data-assignee="#if($authUserIdAndAuthUserMap.get($ticket.getId()))$authUserIdAndAuthUserMap.get($ticket.getId()).getFirstName()#end">$subCategoryIdAndSubCategoryMap.get($ticket.getSubCategoryId()).getName()</a>
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</td>
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<td>#if($activityMap.get($ticket.getId()) && $activityMap.get($ticket.getId()).size() > 0)$activityMap.get($ticket.getId()).get(0).getMessage()#else
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-#end</td>
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#if($activityMapWithActivityId.get($ticket.getFirstActivityId()).get(0).getCreatedBy() > 0)
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<td>$authUserMap.get($activityMapWithActivityId.get($ticket.getFirstActivityId()).get(0).getCreatedBy()).getFirstName() $authUserMap.get($activityMapWithActivityId.get($ticket.getFirstActivityId()).get(0).getCreatedBy()).getLastName()</td>
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#else
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<td>Partner</td>
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#end
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<td>$ticket.getFormattedCreateTimestamp()</td>
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#if($roleType)
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#if($ticket.getCloseTimestamp())
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<td>$ticket.getFormattedCloseTimestamp()</td>
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#else
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#if($ticket.getLastActivity()=="RESOLVED")
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<td>Resolved</td>
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#else
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## Only CRM users can mark tickets as resolved
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#if($isCrmUser)
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<td>
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<button class="btn btn-primary ticket-last-activity"
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data-ticketid="$ticket.getId()" data-activity="$resolved">
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Resolved
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</button>
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</td>
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#else
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<td><span class="label label-warning">Pending Resolution</span></td>
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#end
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#end
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#end
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#else
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#if($ticket.getCloseTimestamp())
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<td>Closed</td>
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#else
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#if($ticket.getLastActivity()=="RESOLVED")
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<td>
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<button class="btn btn-primary ticket-last-activity"
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data-ticketid="$ticket.getId()"
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data-activity="$resolved-accepted">Accept
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</button>
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<button class="btn btn-danger ticket-last-activity"
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data-ticketid="$ticket.getId()"
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data-activity="$resolved-rejected">Reopen
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</button>
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</td>
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#else
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<td><span class="label label-info">In Progress</span></td>
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#end
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#end
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#end
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</tr>
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#end
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#else
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<tr>
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<td colspan="12" style="text-align:center;">NO MATCHING DATA FOUND FOR CRITERIA</td>
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</tr>
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#end
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</tbody>
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</table>
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</div>
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</div>
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</div>
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</section>
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govind |
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<div id="ticket-details-container" style="background:white;background-color:white;">
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</div>
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amit |
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#set($showFileUpload = true)
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#parse("activity-modal.vm")
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