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24747 govind 1 
<script type="text/javascript">
24469 govind 2 
$('#myModal').on('hidden.bs.modal', function (e) {
3 
  $(".activity-container .modal-body").empty();
24747 govind 4 
 
24469 govind 5 
});
24747 govind 6 
 
7 
 $(function(){
24748 govind 8 
 	getPartnerAheadOptions($("#typeaheadpartnername"),function(selectedPartner){
9 
		$("#manager-ticket-search-by-partner-name").data('id',selectedPartner.partnerId);
24747 govind 10 
		$("#partner-name-input").val(selectedPartner.partnerId);
11 
	});
12 
});
13 
 
31762 tejbeer 14 
$(document).ready(function () {
15 
 
16 
    $('#manager-ticket thead tr').clone(true).appendTo('#manager-ticket thead');
17 
        $('#manager-ticket thead tr:eq(1) th').each(function (i) {
18 
            var title = $(this).text();
19 
            $(this).html('<input type="text" style = "width:60%;" placeholder="Search ' + title + '" />');
20 
 
21 
            $('input', this).on('keyup change', function () {
22 
                if (table.column(i).search() !== this.value) {
23 
                    table
24 
                            .column(i)
25 
                            .search(this.value)
26 
                            .draw();
27 
                }
28 
            });
29 
        })
30 
 
31 
       var table = $('#manager-ticket').DataTable({
32 
            orderCellsTop: true,
33 
            fixedHeader: true
34 
        })
35 
 
36 
  });
37 
 
24469 govind 38 
</script>
24467 govind 39 
<style>
40 
.incoming_msg_img {
41 
	display: inline-block;
42 
	width: 6%;
43 
}
44 
 
45 
.incoming_msg_img img {
46 
	width: 100%;
47 
}
48 
.sent_msg p {
49 
	background:#b8d1f3;
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	border-radius: 12px 15px 15px 0;
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	font-size: 14px;
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	margin: 0;
53 
	color: black;
54 
	padding: 5px 10px 5px 12px;
24569 govind 55 
	word-break: break-all;
24467 govind 56 
	width: 100%;
57 
}
58 
 
59 
.outgoing_msg {
60 
	overflow: hidden;
61 
	margin: 26px 0 26px;
62 
}
63 
 
64 
.sent_msg {
65 
	float: right;
66 
	width: 46%;
67 
}
68 
.received_msg {
69 
	display: inline-block;
70 
	padding: 0 0 0 10px;
71 
	vertical-align: top;
72 
	width: 50%;
73 
}
74 
 
75 
.received_withd_msg p {
76 
	background: #dae5f4 none repeat scroll 0 0;
77 
	border-radius: 0 15px 15px 15px;
78 
	color: #646464;
79 
	font-size: 14px;
80 
	margin: 0;
81 
	padding: 5px 10px 5px 12px;
24569 govind 82 
	word-break: break-all;
24467 govind 83 
	width: 100%;
84 
}
85 
 
86 
.time_date {
87 
	color: black;
88 
	display: block;
89 
	font-size: 12px;
90 
	margin: 8px 0 0;
91 
}
92 
.blue_box, .green_box,.white_box {
93 
    display: block;
94 
    clear:both;
95 
}
24530 amit.gupta 96 
.modal-dialog {
24467 govind 97 
    /* 80% of window height */
24530 amit.gupta 98 
    max-height: 80%;
24467 govind 99 
}
100 
 
101 
.modal-body {
24640 govind 102 
	max-height:70vh;
24530 amit.gupta 103 
    overflow-y: auto;
24467 govind 104 
}
105 
.outgoing_msg:after,.incoming_msg:after,.white_box:after {
106 
  content: '\A';
107 
    white-space: pre;
108 
}
109 
.incoming_msg:before,.white_box:before {
110 
  content: '\A';
111 
    white-space: pre;
112 
}
113 
.white_box span {
114 
    background-color:#ebebeb;
115 
     background-size: 5px 5px;
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    word-break: break-all;
117 
    color: black;
118 
    display: block;
119 
    padding:10px 10px;
120 
    text-align: center
121 
}
122 
</style>
24439 govind 123 
<section class="wrapper">
124 
	<div class="row">
125 
		<div class="col-lg-12">
126 
			<h3 class="page-header"><i class="icon_document_alt"></i>TICKET</h3>
127 
			<ol class="breadcrumb">
128 
				<li><i class="fa fa-home"></i><a href="${rc.contextPath}/dashboard">Home</a></li>
24569 govind 129 
				<li><i class="icon_document_alt"></i>Manager Ticket</li>
24439 govind 130 
			</ol>
131 
		</div>
132 
	</div>
24699 govind 133 
	<div class = "row">
134 
				<div class="col-lg-2 form-group">
135 
						<select class="form-control input-sm" id = "managerTicketStatus" name="managerTicketStatus" placeholder="Type">
136 
						#foreach($ticketStatus in $ticketStatusValues)
137 
						#if($selectedticketStatus==$ticketStatus)
138 
						<option value="$ticketStatus" selected>$ticketStatus</option>
139 
						#else
140 
						<option value="$ticketStatus">$ticketStatus</option>
141 
						#end
142 
						#end
143 
		             	</select>
144 
				</div>
145 
				<div class="col-lg-2 form-group">
146 
						<select class="form-control input-sm" id = "managerTicketorderBy" name="managerTicketorderBy" placeholder="Type">
147 
						#foreach($orderby in $orderByValues)
148 
						#if($orderby=="UNSORTED")
149 
						#else
150 
						#if($selectedorderby==$orderby)
151 
						#if($orderby=="ASCENDING")
152 
						<option value="$orderby" selected>OLD TO NEW</option>
153 
						#else
154 
						<option value="$orderby" selected>NEW TO OLD</option>
155 
						#end
156 
						#else
157 
						#if($orderby=="ASCENDING")
158 
						<option value="$orderby">OLD TO NEW</option>
159 
						#else
160 
						<option value="$orderby">NEW TO OLD</option>
161 
						#end
162 
						#end
163 
						#end
164 
						#end
165 
		             	</select>
166 
				</div>
24747 govind 167 
					<div class="col-lg-6 form-group pull-right">
168 
					<div class="col-lg-6">
169 
        		<select class="form-control" id = "managersearchType" name = "managersearchType" placeholder="Search Type">
170 
					<option value="" disabled selected>Search Type</option>
171 
					#foreach($searchType1 in $ticketSearchTypes)
172 
					#if($ticketSearchType.getValue()==$searchType1.getValue())
173 
						<option value="$searchType1" selected>$ticketSearchType.getValue()</option>
174 
						#else
175 
						<option value="$searchType1">$searchType1.getValue()</option>
176 
						#end
177 
					#end
178 
             	</select>
179 
        	</div>
180 
 
181 
        	<div class="col-lg-6">
182 
        	<input type="hidden" id="partner-name-input" name="partner-name-input" value="">
183 
        	<div class="byPartnerName" style="display: none;">
184 
			  <div class="input-group">
24748 govind 185 
		    	<input placeholder="Partner Name" type="text" class="typeahead form-control" id="typeaheadpartnername" value="" name="Item" data-provide="typeahead" autocomplete="off">
24747 govind 186 
	    		<span class="input-group-btn">
24748 govind 187 
	      			<button class="btn btn-primary" id="manager-ticket-search-by-partner-name" type="button" data-id="">Go!</button>
24747 govind 188 
	    		</span>
189 
	          </div>
190 
	          </div>
191 
	          <div class="byTicketId" style="display: none;">
192 
			  <div class="input-group">
193 
		    	<input placeholder="Ticket Id" type="text" class="form-control" id="search-by-ticketId" value="">
194 
	    		<span class="input-group-btn">
24748 govind 195 
	      			<button class="btn btn-primary" id="retailer-details-search-button-by-ticketId" type="button">Go!</button>
24747 govind 196 
	    		</span>
197 
	          </div>
198 
	          </div>
199 
			</div>
200 
			</div>
201 
</div>
24467 govind 202 
<div id="manager-ticket-table">
24439 govind 203 
		<div class="row">
204 
	    	<div class="col-lg-12">
31762 tejbeer 205 
	    	<table class="table table-border table-condensed table-bordered" id="manager-ticket">
206 
	    		<thead>
24439 govind 207 
	    				<tr>
24569 govind 208 
	    					<th>Ticket Id</th>
24439 govind 209 
	    					<th>Partner</th>
31762 tejbeer 210 
	    					<th>Category</th>
24439 govind 211 
	    					<th>SubCategory</th>
33778 ranu 212 
							<th>Message</th>
213 
							<th>Created By</th>
31762 tejbeer 214 
	    				    <th>Assigned To</th>
24439 govind 215 
	    					<th>Created TimeStamp</th>
24469 govind 216 
	    					<th>Status</th>
24439 govind 217 
	    					<th>Action</th>
218 
	    				</tr>
31762 tejbeer 219 
	    				</thead>
220 
 
221 
	    				<tbody>
24569 govind 222 
	    				#if($tickets.size()>0)
24439 govind 223 
	 							#foreach($ticket in $tickets)
224 
	 							<tr>
24569 govind 225 
	 							<td>$ticket.getId()</td>
24439 govind 226 
	 							<td>$fofoIdsAndCustomRetailer.get($ticket.getFofoId()).getBusinessName()</td>
31762 tejbeer 227 
	 							<td>$subCategoryIdAndCategoryMap.get($ticket.getSubCategoryId()).getName()</td>
228 
 
229 
 
35592 amit 230 
								<td><a href="#" data-toggle="modal" data-target="#myModal" data-ticketid="$ticket.getId()" data-internal="true" data-role="true" data-crm="false" class="activities-link" data-assignee="#if($authUserListMap.get($ticket.getId()) && $authUserListMap.get($ticket.getId()).size() > 0)$authUserListMap.get($ticket.getId()).get(0).getFirstName()#end">$subCategoryIdAndSubCategoryMap.get($ticket.getSubCategoryId()).getName()</a></td>
33778 ranu 231 
									<td>$activityMap.get($ticket.getId()).get(0).getMessage()</td>
232 
									#if($activityMapWithActivityId.get($ticket.getFirstActivityId()).get(0).getCreatedBy() > 0)
233 
										<td>$authUserMap.get($activityMapWithActivityId.get($ticket.getFirstActivityId()).get(0).getCreatedBy()).getFirstName() $authUserMap.get($activityMapWithActivityId.get($ticket.getFirstActivityId()).get(0).getCreatedBy()).getLastName()</td>
234 
									#else
33779 ranu 235 
										<td>Partner</td>
33778 ranu 236 
									#end
24500 govind 237 
								<td>#foreach($authUser in $authUserListMap.get($ticket.getId()))
33653 ranu 238 
								<span>$authUser.getFirstName() $authUser.getLastName() ($authUser.getEmployeeCode())
239 
								<span><br/>
24500 govind 240 
								#end
241 
								</td>
24439 govind 242 
			    				<td>$ticket.getFormattedCreateTimestamp()</td>
243 
			    				#if($ticket.getCloseTimestamp())
24620 govind 244 
			    				<td>Closed</td>
35592 amit 245 
			    				<td><button class="btn btn-primary" class="edit-ticket" data-ticketid1="$ticket.getId()" data-target="#theModal" data-toggle="modal" data-backdrop="false" disabled>Edit</button></td>
24439 govind 246 
			    				#else
24788 govind 247 
			    				#if($ticket.getLastActivity()=="RESOLVED")
248 
			    				<td>Resolved</td>
249 
			    				#else
250 
			    				<td>Opened</td>
24439 govind 251 
			    				#end
35592 amit 252 
			    				<td><button class="btn btn-primary" class="edit-ticket" data-ticketid1="$ticket.getId()" data-target="#theModal" data-toggle="modal" data-backdrop="false">Edit</button></td>
24788 govind 253 
			    				#end
24439 govind 254 
			    				</tr>
255 
			    				#end
256 
			    				#else
257 
			    				<tr>
258 
		    					<td colspan="12" style="text-align:center;">NO MATCHING DATA FOUND FOR CRITERIA</td>
259 
		    				</tr>
260 
			    				#end
261 
	    			</tbody>
262 
	    		</table>
24467 govind 263 
 
24439 govind 264 
	    	</div>
265 
	    </div>
266 
    </div>
31762 tejbeer 267 
 
24439 govind 268 
    </section>
24467 govind 269 
<div id="manager-ticket-details-container" style="background:white;background-color:white;">
24439 govind 270 
</div>
24469 govind 271 
<div class="edit-container">
24439 govind 272 
<div class="modal fade text-center" id="theModal">
273 
  <div class="modal-dialog">
274 
    <div class="modal-content">
275 
    </div>
276 
  </div>
24467 govind 277 
</div>
24469 govind 278 
</div>
279 
 
280 
		<div class="activity-container">
26318 tejbeer 281 
         <div class="modal" id="myModal" role="dialog" >
24467 govind 282 
            <div class="modal-dialog">
283 
               <!-- Modal content-->
284 
               <div class="modal-content">
285 
                  <div class="modal-header">
286 
                     <button type="button" class="close" data-dismiss="modal">&times;</button>
287 
                     <h4 class="modal-title">Message History</h4>
288 
                  </div>
289 
                  <div class="modal-body">
290 
                   </div><br><br>
291 
                   <div class="modal-footer">
24824 govind 292 
         <div class="col-lg-8 form-group">
293 
         <input type="hidden" id="ticketIdforactivity">
294 
          <input type="hidden" id="assigneeUser">
295 
          <input type="hidden" id="role" value="">
35592 amit 296 
          <input type="hidden" id="crmUser" value="">
24467 govind 297 
		<textarea class="form-control rounded-0" id="activityMessage" rows="2"></textarea>
298 
			</div>
24824 govind 299 
			<div class="col-lg-4">
300 
					<div class="col-lg-7 internalCheckBox">
301 
						<input type="checkbox" name="internalCommunication" id="internalCommunication">&nbsp;&nbsp;<span style="font-size:12px;font-weight:bold">INTERNAL</b>
302 
						</div>
303 
						<div class="col-lg-5">
304 
						<input class="btn btn-primary submit-message-button" type="button" value="Submit">
305 
						</div>
24467 govind 306 
					</div>
307 
     		 </div>
308 
               </div>
309 
            </div>
310 
         </div>
24824 govind 311 
      </div>
312