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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html xmlns="http://www.w3.org/1999/xhtml">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
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<meta name="keywords" content="Terms & Conditions, Saholic.com" />
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<title>Terms & Conditions | Saholic.com</title>
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#include ( "templates/commoncssfiles.vm" )
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</head>
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<body>
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<noscript>
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<p id="noScript">Please allow <em>Javascript</em> in order to function this website correctly!</p>
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</noscript>
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$action.getHeaderSnippet()
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<div id="main">
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#include("templates/mainmenu.vm")
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$action.getSearchBarSnippet()
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<div class="clearBoth"></div>
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<div id="registration">
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<div class="top">
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<div class="left">
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<div class="right"> </div>
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</div>
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</div>
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<div class="middle">
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<div style="margin: 0px 60px 0px 60px;">
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<br><div style="text-align: center; font-family: Verdana;"><a href="#Return">Return</a> | <a href="#Cancel">Cancellation</a> | <a href="#Refund">Refund</a> | <a href="#Ship">Shipping</a> | <a href="#Misc">Miscellaneous</a></div>
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<br style="font-family: Verdana;"><br style="font-family: Verdana;">
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<h2 style="font-family: Verdana;"><a name="Return"></a>Return Policy</h2>
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<ul style="font-family: Verdana; margin-left: 20px;">
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<li>We only accept returns if the item received by you is different from what you had ordered or is received in damaged condition.</li><li>If
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your order qualifies under our return policy then please raise a
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concern with us within 48 Hours of delivery by filling the online
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<a href="/contact-us/?type=return">Return Form</a>. We will be unable to process the return if the
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concern is not raised in this stipulated period. We will get back to
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you within 48 hrs of receiving your request.</li><li>Please ensure
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while returning the product that the box and all packaging material is
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intact, including the supplied accessories within. In case of an
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electronic item we will not be able to accept a return if the serial
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number of the original seal of the product is missing.</li><li>For any
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other defect please get in touch with the nearest service-center of the
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manufacturer with the original invoice. If you are unable to find a
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service center please contact us and we will do our best to assist you.</li><li>If
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your order qualifies for a return then the return shipping costs will
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be borne by us. Please follow the <a href="/contact-us/?type=return">Return Instructions</a>
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provided by us to help us get the product picked up from your location.</li><li>We will send you a new replacement unit as soon as we receive the return package (subject to availability). </li></ul>
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<br style="font-family: Verdana;"><h2 style="font-family: Verdana;"><a name="Cancel"></a>Cancellation Policy</h2>
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<ul style="font-family: Verdana; margin-left: 20px;"><li>If
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you want to cancel your order please fill the online <a href="/contact-us/?type=cancel">Order Cancellation Form.</a>
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We will be able to cancel the order only if we have
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not already shipped the products(s). We will not be able to cancel your
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oder in case we have initiated the shipping process before receiving
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your cancellation request.</li><li>In case we are unable to deliver the product(s) you had ordered, we will cancel the order and offer a full refund.</li></ul><br style="font-family: Verdana;"><h2 style="font-family: Verdana;"><a name="Refund"></a>Refund Policy</h2>
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<ul style="margin-left: 20px; font-family: Verdana;"><li>We
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process refund through the same mode as that of the payment. If you
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made the payment through Credit Card/ Debit Card/ Net Banking, we will
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refund the amount to the same credit card/ Debit Card/ Net Banking
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account within 72 hours of approval of cancellation request.</li></ul>
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<br style="font-family: Verdana;"><h2 style="font-family: Verdana; margin-bottom: 5px;"><a name="Ship"></a>Shipping Policy</h2>
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<ul style="font-family: Verdana; margin-left: 20px;"><li><h3>Shipping Cost: </h3></li>
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<ul style="margin-left: 40px;"><li>We offer FREE Shipping on our entire range of products except Products where the offer price is less than Rs.200.</li><li>To
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make the transaction transparent the price mentioned on the website is
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the final price. There are no extra taxes, hidden costs or additional
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shipping charges.</li></ul><li><h3>Shipping Time: </h3></li><ul style="margin-left: 40px;><li>We
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are committed to deliver your order within the promised time mentioned
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on our website at the time of placing the order, and in good condition.</li><li>Our business days are (Monday - Saturday) except National holidays. </li><li>We use reputed courier agencies to dispatch your orders to ensure that it reaches you within the promised time.</li></ul><li><h3>Tracking: </h3></li><ul style="margin-left: 40px;"><li>You can check the status (including shipping information) of your orders in <a href="/myaccount">My Account</a> section.</li></ul>
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<li><h3>Address: </h3></li><ul style="margin-left: 40px;"><li>We deliver within India only.</li><li>We
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will ship all products that are part of single transaction/order to a
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single address specified at the time of placing the order. In case you
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wish to get some of the products delivered to different addresses, please
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place multiple orders.</li></ul><li><h3>Packaging:</h3></li><ul style="margin-left: 40px;"><li>We care for the environment as you do. We pack all your orders in a biodegradable tamper proof polybag. </li><li>We
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request you to check the packing before accepting delivery of the goods
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from the courier agency. If you find that the packet is not in good
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condition, or if the packaging is tampered with, please refuse to take
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delivery and inform us using the online <a href="/contact-us/?type=delivery">Delivery Problem Form.</a>
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We will arrange for a replacement at the earliest.</li></ul></ul><br style="font-family: Verdana;"><h2 style="font-family: Verdana;">
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<a name="Misc"></a>Miscellaneous</h2>
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<ul style="margin-left: 20px; font-family: Verdana;">
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<li>We as a merchant shall be under no liability whatsoever in respect of any
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loss or damage arising directly or indirectly out of the decline of authorization for
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any Transaction, on Account of the Cardholder having exceeded the preset limit mutually
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agreed by us with our acquiring bank from time to time.</li>
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<li>While we make every possible attempt to accurately depict the specifications
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of every product, and try to obtain these specifications from reliable sources; occasionally
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there may be a mismatch between the features of the actual product and that depicted on our
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site due to factors not under our control. We as a merchant shall be under no liability
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whatsoever in respect of any loss or damage arising directly or indirectly out of such mismatch.
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In case you observe such a mismatch, please inform us on <a href="mailto:help@saholic.com">help@saholic.com</a> and
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we will try our best to get the right information posted on our site as soon as is possible. </li></ul>
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<br/>
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<br/>
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</div>
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</div>
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<div class="bottom">
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<div class="left">
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<div class="right"> </div>
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</div>
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</div>
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</div>
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</div><!-- /main -->
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#include("templates/footer.vm")
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#include ( "templates/commonjsfiles.vm" )
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</body>
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</html>
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