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Rev Author Line No. Line
2749 vikas 1 
var orderTable;
2 
var cartTable;
3096 mandeep.dh 3 
 
3090 mandeep.dh 4 
function loadUserPane(domId, userId) {
3228 mandeep.dh 5 
    $.ajax({
6 
        type : "GET",
7 
        url : "/crm/user-info?userId=" + userId,
8 
        success : function(response) {
9 
            $('#' + domId).html(response);
10 
        }
11 
    });
2674 vikas 12 
}
13 
 
3228 mandeep.dh 14 
function loadOrderPane(domId, userId, orderId) {
15 
    $.ajax({
16 
        type : "GET",
17 
        url : "/crm/user-orders?userId=" + userId,
18 
        success : function(response) {
19 
            $('#' + domId).html(response);
3499 mandeep.dh 20 
            loadOrderInfo("bottom-infopane", orderId);
3228 mandeep.dh 21 
            orderTable = $('#user-orders').dataTable({
22 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 23 
              "bAutoWidth": false,
24 
              "aoColumns" : [{ "sWidth": "16%" },//order id
25 
                             { "sWidth": "30%" },//item desc
26 
                             { "sWidth": "16%" },//created
27 
                             { "sWidth": "8%" },//amount
28 
                             { "sWidth": "17%" },//status
29 
                             { "sWidth": "9%" }],//mobile no.
3996 mandeep.dh 30 
                "fnDrawCallback": function() { truncateText(125); },
4605 anupam.sin 31 
                "iDisplayLength" : 10,
3339 mandeep.dh 32 
                "sDom" : 'T<"clear">lfrtip',
33 
                "oTableTools" : {
34 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
35 
                },
3228 mandeep.dh 36 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
37 
            });
38 
        }
39 
    });
2674 vikas 40 
}
41 
 
3228 mandeep.dh 42 
function loadCartPane(domId, userId, cartId) {
43 
    $.ajax({
44 
        type : "GET",
45 
        url : "/crm/user-cart?userId=" + userId + "&cartId=" + cartId,
46 
        success : function(response) {
47 
            $('#' + domId).html(response);
48 
            cartTable = $('#user-cart').dataTable({
49 
                "aaSorting" : [ [ 1, 'desc' ] ],
4241 anupam.sin 50 
              "bAutoWidth": false,
51 
              "aoColumns" : [{ "sWidth": "32%" },//name
52 
                             { "sWidth": "9%" },//quantity
53 
                             { "sWidth": "16%" },//actual price
54 
                             { "sWidth": "16%" },//discounted price
55 
                             { "sWidth": "9%" },//estimate
56 
                             { "sWidth": "18%" }],//created on
3228 mandeep.dh 57 
                "iDisplayLength" : 10,
3339 mandeep.dh 58 
                "sDom" : 'T<"clear">lfrtip',
59 
                "oTableTools" : {
60 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
61 
                },
3228 mandeep.dh 62 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
63 
            });
64 
        }
65 
    });
2714 vikas 66 
}
67 
 
3499 mandeep.dh 68 
function loadOrderInfo(domId, orderId) {
3228 mandeep.dh 69 
    $.ajax({
70 
        type : "GET",
3499 mandeep.dh 71 
        url : "/crm/user-order-info?orderId=" + orderId,
3228 mandeep.dh 72 
        success : function(response) {
73 
            $('#' + domId).html(response);
3220 mandeep.dh 74 
 
3228 mandeep.dh 75 
            var trId = 'order-row-' + orderId;
76 
            if (orderTable != null) {
77 
                for ( var index in orderTable.fnGetNodes()) {
78 
                    var item = orderTable.fnGetNodes()[index];
79 
                    if ($(item).attr('id') == trId) {
80 
                        orderTable.fnDisplayRow(item);
81 
                        break;
82 
                    }
83 
                }
84 
            }
3220 mandeep.dh 85 
 
3228 mandeep.dh 86 
            $('#user-orders tr').removeClass('selected');
87 
            $('#order-row-' + orderId).addClass('selected');
88 
        }
89 
    });
2714 vikas 90 
}
91 
 
3228 mandeep.dh 92 
function loadLineInfo(domId, userId, itemId) {
93 
    $.ajax({
94 
        type : "GET",
95 
        url : "/crm/user-line-info?userId=" + userId + "&itemId=" + itemId,
96 
        success : function(response) {
97 
            $('#' + domId).html(response);
98 
            $('#user-cart tr').removeClass('selected');
99 
            $('#cart-row-' + itemId).addClass('selected');
100 
        }
101 
    });
2830 vikas 102 
}
103 
 
3228 mandeep.dh 104 
function loadTicketInfo(domId, ticketId, ticketTable, activityId) {
105 
    $.ajax({
106 
        type : "GET",
3405 mandeep.dh 107 
        url : "/crm/tickets/" + ticketId + "/edit",
3228 mandeep.dh 108 
        success : function(response) {
109 
            $('#' + domId).html(response);
3206 mandeep.dh 110 
 
3228 mandeep.dh 111 
            var trId = 'ticket-row-' + ticketId;
112 
            if (ticketTable != null) {
113 
                for ( var index in ticketTable.fnGetNodes()) {
114 
                    var item = ticketTable.fnGetNodes()[index];
115 
                    if ($(item).attr('id') == trId) {
116 
                        ticketTable.fnDisplayRow(item);
117 
                        break;
118 
                    }
119 
                }
120 
            }
3206 mandeep.dh 121 
 
3228 mandeep.dh 122 
            $('#tickets tr').removeClass('selected');
123 
            $('#' + trId).addClass('selected');
124 
 
125 
            // For tickets accessed from activity page
126 
            if (activityId != null) {
3339 mandeep.dh 127 
                $('#activity tr').removeClass('selected');
3228 mandeep.dh 128 
                $('#activity-row-' + activityId).addClass('selected');
129 
            }
3546 mandeep.dh 130 
 
131 
            $('#order-table').dataTable({
132 
                "aaSorting" : [ [ 2, 'desc' ] ],
4241 anupam.sin 133 
//            "bAutoWidth": false,
134 
//            "aoColumns" : [{ "sWidth": "5%" },
135 
//                           { "sWidth": "20%" },
136 
//                           { "sWidth": "20%" },
137 
//                           { "sWidth": "12.5%" },
138 
//                           { "sWidth": "12.5%" },
139 
//                           { "sWidth": "10%" },
140 
//                           { "sWidth": "10%" },
141 
//                           { "sWidth": "10%" }],
4605 anupam.sin 142 
                "iDisplayLength" : 10,
3546 mandeep.dh 143 
                "fnDrawCallback": function() {truncateText(100);},
144 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
145 
            });
3228 mandeep.dh 146 
        }
147 
    });
3090 mandeep.dh 148 
}
149 
 
3405 mandeep.dh 150 
function createTicketDataTable(domId) {
3499 mandeep.dh 151 
    var ticketsTable = $('#' + domId).dataTable({
4142 mandeep.dh 152 
         "aaSorting" : [ [ 3, 'asc' ] ],
4241 anupam.sin 153 
         "bAutoWidth": false,
154 
         "aoColumns" : [{ "sWidth": "9%" },//ticket id
155 
                        { "sWidth": "16%" },//customer id or Description when orderId is set
156 
                        { "sWidth": "21%" },//category id
157 
                        { "sWidth": "13%" },//date created
158 
                        { "sWidth": "13%" },//date closed
159 
                        { "sWidth": "12%" },//assignee
160 
                        { "sWidth": "8%" },//status
161 
                        { "sWidth": "8%" }],//priority
3546 mandeep.dh 162 
        "fnDrawCallback": function() {truncateText(85);},
4605 anupam.sin 163 
        "iDisplayLength" : 10,
3339 mandeep.dh 164 
        "sDom" : 'T<"clear">lfrtip',
165 
        "oTableTools" : {
5203 amar.kumar 166 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
167 
            "sExtends": "csv",
168 
            "sFieldSeperator": "`"
3339 mandeep.dh 169 
        },
170 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
171 
    });
3499 mandeep.dh 172 
 
173 
    return ticketsTable;
3339 mandeep.dh 174 
}
175 
 
4241 anupam.sin 176 
function loadActivityDescription(domId, aActivityId) {
177 
	$('#' + domId).html("<h4>Activity Description :</h4><pre>" + $(aActivityId).parent().siblings('td[id="activity-description"]').attr('title') + '</pre>');
178 
    $('#activity-table tr').removeClass('selected');
179 
    $(aActivityId).parent().parent().addClass('selected');
180 
}
181 
 
3422 mandeep.dh 182 
function loadActivityInfo(domId, activityId) {
3228 mandeep.dh 183 
    $.ajax({
184 
        type : "GET",
3422 mandeep.dh 185 
        url : "/crm/activity-info?activityId=" + activityId,
3228 mandeep.dh 186 
        success : function(response) {
187 
            $('#' + domId).html(response);
3339 mandeep.dh 188 
            $('#activity tr').removeClass('selected');
3228 mandeep.dh 189 
            $('#activity-row-' + activityId).addClass('selected');
3390 mandeep.dh 190 
            $('#activity').css('table-layout', 'fixed');
3228 mandeep.dh 191 
        }
192 
    });
3090 mandeep.dh 193 
}
194 
 
3405 mandeep.dh 195 
function createActivityDataTable(domId) {
3499 mandeep.dh 196 
    var activityTable = $('#' + domId).dataTable({
3339 mandeep.dh 197 
        "aaSorting" : [ [ 4, 'desc' ] ],
4241 anupam.sin 198 
     "bAutoWidth": false,
5203 amar.kumar 199 
      "aoColumns" : [{ "sWidth": "7%" },//id
200 
                     { "sWidth": "18%" },//activity type
201 
                     { "sWidth": "11%" },//description
202 
                     { "sWidth": "11%" },//timestamp
4241 anupam.sin 203 
                     { "sWidth": "12%" },//creator
5203 amar.kumar 204 
                     { "sWidth": "6%" },//customer id
205 
                     { "sWidth": "7%" },//ticket id
206 
                     { "sWidth": "7%" },//ticket status
207 
                     { "sWidth": "12%" },//category
208 
                     { "sWidth": "9%" }],//contact number
4605 anupam.sin 209 
        "iDisplayLength" : 10,
3339 mandeep.dh 210 
        "sDom" : 'T<"clear">lfrtip',
3546 mandeep.dh 211 
        "fnDrawCallback": function() {truncateText(95);},
3339 mandeep.dh 212 
        "oTableTools" : {
5203 amar.kumar 213 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf",
214 
            "sExtends": "csv",
215 
            "sFieldSeperator": "`"
3339 mandeep.dh 216 
        },
217 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
218 
    });
3499 mandeep.dh 219 
 
220 
    return activityTable;
3339 mandeep.dh 221 
}
222 
 
4793 amar.kumar 223 
function loadAgentsInfo(domId) {
224 
	$.ajax({
225 
		type    : "GET",
226 
		url	    : "/crm/agent",
227 
		success : function(response) {
228 
			$('#' + domId).html(response);
229 
 
230 
			var agentTable = $('#agents').dataTable({
231 
                "aaSorting" : [ [ 1, 'asc' ] ],
232 
                "bAutoWidth": false,
233 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
234 
                               { "sWidth": "35%" },//Agent Name
235 
                               { "sWidth": "40%" },//Email ID
236 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
237 
                "iDisplayLength" : 10,
238 
                "sDom" : 'T<"clear">lfrtip',
239 
                "oTableTools" : {
240 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
241 
                },
242 
            });
243 
		}
244 
	});
245 
}
246 
 
3405 mandeep.dh 247 
function loadTicketCreationForm(domId, params) {
3228 mandeep.dh 248 
    $.ajax({
249 
        type : "GET",
3339 mandeep.dh 250 
        url : "/crm/tickets/new",
3405 mandeep.dh 251 
        data : params,
3339 mandeep.dh 252 
        success : function(response) {
253 
            $('#' + domId).html(response);
254 
        }
255 
    });
256 
}
257 
 
3405 mandeep.dh 258 
function loadActivityCreationForm(domId, params) {
3339 mandeep.dh 259 
    $.ajax({
260 
        type : "GET",
261 
        url : "/crm/activity/new",
3405 mandeep.dh 262 
        data : params,
3339 mandeep.dh 263 
        success : function(response) {
264 
            $('#' + domId).html(response);
265 
        }
266 
    });
267 
}
268 
 
3090 mandeep.dh 269 
function updateTicket(domId, ticketId, params) {
3228 mandeep.dh 270 
    $.ajax({
4782 mandeep.dh 271 
        type : "POST",
272 
        url : "/crm/tickets!update?id=" + ticketId,
273 
        data : params,
3228 mandeep.dh 274 
        success : function(response) {
3339 mandeep.dh 275 
            var ticketTable = $('table[id$="tickets"]');
276 
            if (ticketTable.length == 1) {
277 
                var rowIndex = ticketTable.dataTable().fnGetPosition($('tr#ticket-row-' + ticketId)[0]);
278 
                var responseObj = jQuery(response);
3546 mandeep.dh 279 
                var actionMessages = responseObj.find('#action-messages').html();
3339 mandeep.dh 280 
                responseObj.find('#ticket-row-' + ticketId).children().each(
281 
                        function(i, item) {
282 
                            var th = responseObj.find('th').eq(i);
283 
                            if (th.text() == "Ticket Id") {
284 
                                return;
285 
                            }
286 
 
287 
                            var thOld = ticketTable.find('th').filter(
288 
                                    function(index) {
289 
                                        if ($(this).text() == th.text()) {
290 
                                            return true;
291 
                                        }
292 
 
293 
                                        return false;
294 
                                    });
295 
 
4249 anupam.sin 296 
                            if ($(thOld).length != 0) {
3339 mandeep.dh 297 
                                ticketTable.dataTable().fnUpdate($(item).text(), rowIndex, $(thOld).index(), true, false);
298 
                            }
299 
                        });
300 
 
3546 mandeep.dh 301 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
3339 mandeep.dh 302 
                ticketTable.css('table-layout', 'fixed');
3546 mandeep.dh 303 
 
304 
                var alertString = jQuery.trim(actionMessages);
305 
                if (alertString != '') {
306 
                    alert(alertString);
307 
                }
3339 mandeep.dh 308 
            }
309 
            else {
310 
                loadTicketInfo("bottom-infopane", ticketId, null, null);
311 
            }
312 
 
3499 mandeep.dh 313 
            truncateText(85);
3339 mandeep.dh 314 
        }
315 
    });
316 
}
317 
 
3090 mandeep.dh 318 
function createTicket(domId, params) {
3228 mandeep.dh 319 
    $.ajax({
320 
        type : "POST",
3339 mandeep.dh 321 
        url : "/crm/tickets",
3228 mandeep.dh 322 
        data : params,
323 
        success : function(response) {
324 
            $('#' + domId).html(response);
3405 mandeep.dh 325 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 326 
        }
327 
    });
3090 mandeep.dh 328 
}
329 
 
4793 amar.kumar 330 
function createAgent(params, managerId){
331 
	$.ajax({
332 
		type : "POST",
333 
		url : "/crm/agent!createAgent?managerId="+managerId,
334 
		data : params,
335 
		success : function(response) {
336 
			alert("Agent created with the specified information");
337 
			$.colorbox.close();
338 
			$('#infopane').html(response);
339 
			var agentTable = $('#agents').dataTable({
340 
                "aaSorting" : [ [ 1, 'asc' ] ],
341 
                "bAutoWidth": false,
342 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
343 
                               { "sWidth": "35%" },//Agent Name
344 
                               { "sWidth": "40%" },//Email ID
345 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
346 
                "iDisplayLength" : 10,
347 
                "sDom" : 'T<"clear">lfrtip',
348 
                "oTableTools" : {
349 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
350 
                },
351 
            });
352 
		}
353 
	});
354 
}
355 
 
5168 amar.kumar 356 
function changeAgentRole(params){
357 
	$.ajax({
358 
		type : "POST",
359 
		url : "/crm/agent!changeAgentRole",
360 
		data : params,
361 
		success : function(response) {
362 
			alert("Agent role changed");
363 
			$.colorbox.close();
364 
			$('#infopane').html(response);
365 
			var agentTable = $('#agents').dataTable({
366 
                "aaSorting" : [ [ 1, 'asc' ] ],
367 
                "bAutoWidth": false,
368 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
369 
                               { "sWidth": "35%" },//Agent Name
370 
                               { "sWidth": "40%" },//Email ID
371 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
372 
                "iDisplayLength" : 10,
373 
                "sDom" : 'T<"clear">lfrtip',
374 
                "oTableTools" : {
375 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
376 
                },
377 
            });
378 
		}
379 
	});
380 
}
381 
 
3090 mandeep.dh 382 
function createActivity(domId, params) {
3228 mandeep.dh 383 
    $.ajax({
384 
        type : "POST",
3339 mandeep.dh 385 
        url : "/crm/activity",
3228 mandeep.dh 386 
        data : params,
387 
        success : function(response) {
388 
            $('#' + domId).html(response);
3405 mandeep.dh 389 
            var activityTable = createActivityDataTable('activity');
3228 mandeep.dh 390 
        }
391 
    });
3106 mandeep.dh 392 
}
393 
 
394 
function goToHomePage() {
3228 mandeep.dh 395 
    document.location.href = "/crm";
3106 mandeep.dh 396 
}
397 
 
3422 mandeep.dh 398 
function loadTickets(domId, getURL, ticketId) {
3228 mandeep.dh 399 
    $.ajax({
400 
        type : "GET",
3234 mandeep.dh 401 
        url : getURL,
3228 mandeep.dh 402 
        success : function(response) {
403 
            $('#' + domId).html(response);
3405 mandeep.dh 404 
            var ticketTable = createTicketDataTable('tickets');
3422 mandeep.dh 405 
            if (ticketId != null) {
406 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
407 
                ticketTable.css('table-layout', 'fixed');
408 
            }
3228 mandeep.dh 409 
        }
410 
    });
3106 mandeep.dh 411 
}
5225 amar.kumar 412 
function changeActivityFormValidCriteria(commonDescription) {
413 
	if(commonDescription == "") {
414 
		$('#description').addClass('required');
415 
	} else {
416 
		$('#description').removeClass('required');
417 
	}
418 
}
3137 mandeep.dh 419 
 
3422 mandeep.dh 420 
function processActivityTypeChange(activityType) {
5203 amar.kumar 421 
	if(activityType != "RECEIVED_CALL_FROM_CUSTOMER") {
422 
		$('select#common-activity-desc').hide();
5224 amar.kumar 423 
		$('#description').addClass('required');
5203 amar.kumar 424 
	} else {
425 
		$('select#common-activity-desc').show();
426 
	}
3269 mandeep.dh 427 
    if (activityType == "SEND_EMAIL_TO_CUSTOMER") {
3228 mandeep.dh 428 
        $.colorbox({
429 
            inline : true,
3519 mandeep.dh 430 
            width : "775px",
431 
            height : "445px",
3228 mandeep.dh 432 
            href : "div#mail-div",
433 
            onClosed : function() {
3519 mandeep.dh 434 
				CKEDITOR.instances['mail-body'].destroy(false);
3228 mandeep.dh 435 
                $("div#mail-div").hide();
436 
                $('select#activity-type').val('OTHER');
437 
            }
438 
        });
3206 mandeep.dh 439 
 
3228 mandeep.dh 440 
        $("div#mail-div").show();
3701 mandeep.dh 441 
        $('#mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
3228 mandeep.dh 442 
    }
4020 mandeep.dh 443 
    else if (activityType == "ESCALATE_TICKET") {
444 
        $.colorbox({
445 
            inline : true,
446 
            width : "675px",
4027 mandeep.dh 447 
            height : "560px",
4020 mandeep.dh 448 
            href : "div#escalation-div",
449 
            onClosed : function() {
450 
                CKEDITOR.instances['escalation-mail-body'].destroy(false);
451 
                $("div#escalation-div").hide();
452 
                $('select#activity-type').val('OTHER');
453 
            }
454 
        });
455 
 
456 
        $("div#escalation-div").show();
457 
        $('#escalation-mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
458 
    }
3206 mandeep.dh 459 
}
460 
 
461 
function processInputFormSubmit() {
3228 mandeep.dh 462 
    $.ajax({
463 
        type : "POST",
464 
        url : "/crm/",
465 
        success : function(response) {
466 
            $.html(response);
3405 mandeep.dh 467 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 468 
        }
469 
    });
3339 mandeep.dh 470 
}
471 
 
472 
function listActivities(domId, params) {
473 
    $.ajax({
474 
        type : "GET",
475 
        url : "/crm/activity",
476 
        data : params,
477 
        success : function(response) {
478 
            $('#' + domId).html(response);
3405 mandeep.dh 479 
            var activityTable = createActivityDataTable('activity');
3339 mandeep.dh 480 
        }
481 
    });
482 
}
483 
 
484 
function truncateText(widthSize) {
4241 anupam.sin 485 
    $(".truncated-text").each(function() {
486 
    	$(this).truncate({
487 
            width : $(this).attr('truncatedTextWidth'),
488 
            addtitle : true
489 
        });
490 
	})
3339 mandeep.dh 491 
}
3390 mandeep.dh 492 
 
493 
function markAsRead(activityId) {
494 
    $.ajax({
495 
        type : "POST",
496 
        url : "/crm/activity!markAsRead?activityId=" + activityId,
497 
        success: function(response) {
498 
            listActivities('infopane', "creatorId=1");
499 
        }
500 
    });
501 
}
3397 mandeep.dh 502 
 
503 
function loadAdvancedSearchBox() {
504 
    $.colorbox({
505 
        inline : true,
506 
        width : "535px",
507 
        height : "465px",
508 
        href : "form#search",
509 
        onClosed : function() {
510 
            $("form#search").hide();
511 
        }
512 
    });
513 
 
514 
    $("form#search").show();
515 
}
516 
 
517 
function processSearchEntityChange(searchEntity) {
518 
    if (searchEntity == "Tickets") {
519 
        $("#assignee").show();
520 
        $("#creator").hide();
4142 mandeep.dh 521 
        $("tr#activityTypes").hide();
3397 mandeep.dh 522 
    }
523 
    else if (searchEntity == "Activities") {
524 
        $("#assignee").hide();
525 
        $("#creator").show();
4142 mandeep.dh 526 
        $("tr#activityTypes").show();
3397 mandeep.dh 527 
    }
528 
}
3499 mandeep.dh 529 
 
530 
function increaseTrustLevel(domId, userId, trustLevelDelta) {
531 
    $.ajax({
532 
        type : "PUT",
533 
        url : "/crm/user-info/" + userId + "?trustLevelDelta=" + trustLevelDelta,
534 
        success : function(response) {
535 
            $('#' + domId).html(response);
536 
        }
537 
    });
538 
}
539 
 
4241 anupam.sin 540 
function displayCancelOrderPopUp() {
541 
    	$.colorbox({
542 
            inline : true,
543 
            width : "650px",
4314 anupam.sin 544 
            height : "550px",
4689 anupam.sin 545 
            href : "div#cancel-div",
4241 anupam.sin 546 
            onClosed : function() {
4689 anupam.sin 547 
                CKEDITOR.instances['cancel-body'].destroy(false);
548 
                $("div#cancel-div").hide();
4241 anupam.sin 549 
            }
550 
        });
551 
 
4689 anupam.sin 552 
        $("div#cancel-div").show();
553 
        $('#cancel-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
4241 anupam.sin 554 
}
555 
 
556 
function cancelOrder(domId, ticketId, orderId, orderStatus, formData) {
4704 anupam.sin 557 
	if ($('#cancellationInitiator').val()) {
4689 anupam.sin 558 
		var cancellationInitiator = $('#cancellationInitiator').val();
559 
		var uri = "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId
560 
						+ "&cancellationInitiator=" + cancellationInitiator + "&" + formData;
561 
		var cancellationResult = function() {
562 
			document.location.href = "/crm?email=&orderId=" + orderId;
563 
		}
564 
	} else {
565 
		var uri = "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
566 
						+ "&orderStatus=" + orderStatus + "&" + formData;
567 
		var cancellationResult = function(response) {
568 
            $('#' + domId).html(response);
569 
        }
570 
	}
4241 anupam.sin 571 
    $.ajax({
572 
        type : "POST",
4689 anupam.sin 573 
        url : uri,
574 
        success : cancellationResult
4241 anupam.sin 575 
    });
4681 amar.kumar 576 
 
577 
    if(formData.indexOf("LOWER_PRICE_AVAILABLE_ELSEWHERE")!=-1){
578 
    	var desc = formData.split("&");
579 
    	var description = "Order cancelled because of Lower Price Available elsewhere";
580 
    	$.ajax({
581 
    		type : "POST",
582 
    		url : "/crm/tickets?orderId="+orderId+"&priority=MEDIUM&category=PRODUCT_PROCUREMENT"
583 
    				+ "&assigneeEmailId=chaitnaya.vats@shop2020.in&description="+description+"&"+desc[1],
584 
    		success : function(response){
585 
    			alert("Ticket created for Lower Price Available elsewhere");
586 
    		}
587 
    	});
588 
 
589 
    }
4241 anupam.sin 590 
}
4065 mandeep.dh 591 
 
4241 anupam.sin 592 
function updateOrderStatus(domId, ticketId, orderId, orderStatus) {
3499 mandeep.dh 593 
    $.ajax({
3546 mandeep.dh 594 
        type : "POST",
4241 anupam.sin 595 
        url : "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId
596 
        					+ "&orderStatus=" + orderStatus,
3499 mandeep.dh 597 
        success : function(response) {
3546 mandeep.dh 598 
            $('#' + domId).html(response);
3499 mandeep.dh 599 
        }
600 
    });
3711 mandeep.dh 601 
}
602 
 
603 
function loadUnreadActivities(domId) {
604 
    $.ajax({
605 
        type : "GET",
606 
        url : "/crm/activity!getUnreadActivities",
607 
        success : function(response) {
608 
            $('#' + domId).html(response);
609 
            var activityTable = createActivityDataTable('activity');
610 
        }
611 
    });
612 
}
4065 mandeep.dh 613 
 
614 
function refreshSidebar() {
615 
    $.ajax({
4142 mandeep.dh 616 
        type : "PUT",
617 
        url : "/crm",
618 
        success : function(response) {
619 
            $('#sidebar').html($(response).find('#sidebar').html());
620 
        }
621 
    });
622 
}
623 
 
624 
function changeAddress(urlParams) {
625 
    $.ajax({
4065 mandeep.dh 626 
        type : "GET",
627 
        url : "/crm",
628 
        success : function(response) {
629 
            $('#sidebar').html($(response).find('#sidebar').html());
630 
        }
631 
    });
4267 anupam.sin 632 
}
633 
 
4681 amar.kumar 634 
function showHidecancelReasonDiv(cancelReason){
4793 amar.kumar 635 
	var reasonsToShowDiv = ['LOWER_PRICE_AVAILABLE_ELSEWHERE','OTHER','OUT_OF_STOCK','COLOR_OUT_OF_STOCK'];
636 
	if(($.inArray(cancelReason, reasonsToShowDiv))!=-1){
4681 amar.kumar 637 
		$('#cancelReasonBox').show();
638 
	} else {
639 
		$('#cancelReasonBox').hide();
640 
	}
641 
}
642 
 
4438 anupam.sin 643 
function blockPayment(transactionId, ticketId, paymentId) {
4267 anupam.sin 644 
	$.ajax({
645 
		type : "GET",
4451 anupam.sin 646 
		url : "/crm/tickets!blockPayment?transactionId=" + transactionId + "&id=" + ticketId + "&paymentId=" + paymentId,
4267 anupam.sin 647 
		success : function(response) {
648 
            $('#bottom-infopane').html(response);
649 
        }
650 
	});
651 
}
652 
 
4438 anupam.sin 653 
function allowPayment(transactionId, ticketId, paymentId) {
4267 anupam.sin 654 
	$.ajax({
655 
		type : "GET",
4451 anupam.sin 656 
		url : "/crm/tickets!allowPayment?transactionId=" + transactionId + "&id=" + ticketId + "&paymentId=" + paymentId,
4267 anupam.sin 657 
		success : function(response) {
658 
            $('#bottom-infopane').html(response);
659 
        }
660 
	});
4490 anupam.sin 661 
}
662 
 
663 
function denyDOA(orderId, ticketId) {
664 
	$.ajax({
665 
		type : "GET",
666 
		url : "/crm/tickets!denyDOA?orderId=" + orderId + "&id=" + ticketId,
667 
		success : function(response) {
668 
            $('#bottom-infopane').html(response);
669 
        }
670 
	});
671 
}
672 
 
673 
 
674 
function authorizeDOA(orderId, ticketId) {
675 
	$.ajax({
676 
		type : "GET",
677 
		url : "/crm/tickets!authorizeDOA?orderId=" + orderId + "&id=" + ticketId,
678 
		success : function(response) {
679 
            $('#bottom-infopane').html(response);
680 
        }
681 
	});
682 
}
683 
 
684 
function denyReturn(orderId, ticketId) {
685 
	$.ajax({
686 
		type : "GET",
687 
		url : "/crm/tickets!denyReturn?orderId=" + orderId + "&id=" + ticketId,
688 
		success : function(response) {
689 
            $('#bottom-infopane').html(response);
690 
        }
691 
	});
692 
}
693 
 
694 
 
695 
function authorizeReturn(orderId, ticketId) {
696 
	$.ajax({
697 
		type : "GET",
698 
		url : "/crm/tickets!authorizeReturn?orderId=" + orderId + "&id=" + ticketId,
699 
		success : function(response) {
700 
            $('#bottom-infopane').html(response);
701 
        }
702 
	});
4689 anupam.sin 703 
}
704 
 
705 
function markOrderForCancellation(orderId, formData) {
706 
	console.log(typeof(orderId), typeof(formData), orderId, formData);
707 
 
708 
	$.ajax({
709 
		type : "GET",
710 
		url : "/crm/user-order-info!markOrderForCancellation?orderId=" + orderId + "&cancellationInitiator=" + formData,
711 
		success : function(response) {
712 
			document.location.href = "/crm?email=&orderId=" + orderId;
713 
        }
714 
	});
4793 amar.kumar 715 
}
716 
 
717 
function loadAgentCreationForm() {
718 
	$.colorbox({
719 
        inline : true,
720 
        width : "550px",
721 
        height : "400px",
722 
        href : "div#create-agent-div",
723 
        onClosed : function() {
724 
            $("div#create-agent-div").hide();
725 
        }
726 
    });
727 
 
728 
    $("div#create-agent-div").show();
729 
 
730 
}
731 
 
732 
function deactivateAgentPopup() {
733 
	$.colorbox({
734 
        inline : true,
735 
        width : "400px",
736 
        height : "150px",
737 
        href : "div#deactivate-agent-div",
738 
        onClosed : function() {
739 
            $("div#deactivate-agent-div").hide();
740 
        }
741 
    });
742 
 
743 
    $("div#deactivate-agent-div").show();
744 
 
745 
}
746 
 
747 
function changeAgentPasswordPopup(){
748 
	$.colorbox({
749 
        inline : true,
750 
        width  : "350px",
751 
        height : "350px",
752 
        href   : "div#change-password-div",
753 
        onClosed : function() {
754 
            $("div#change-password-div").hide();
755 
        }
756 
    });
757 
 
758 
    $("div#change-password-div").show();
759 
}
760 
 
5168 amar.kumar 761 
function changeAgentRolePopup(){
762 
	$.colorbox({
763 
        inline : true,
764 
        width  : "375px",
765 
        height : "350px",
766 
        href   : "div#change-agent-role-div",
767 
        onClosed : function() {
768 
            $("div#change-agent-role-div").hide();
769 
        }
770 
    });
4793 amar.kumar 771 
 
5168 amar.kumar 772 
    $("div#change-agent-role-div").show();
773 
}
774 
 
4793 amar.kumar 775 
function updateAgentPassword(){
776 
	if(($('#change-password1').val().trim())==($('#change-password2').val().trim())){
777 
		$.ajax({
778 
			type : "POST",
779 
			url : "/crm/agent!changePassword?emailId=" + $('#agentEmail').val() + "&newPassword=" + $('#change-password1').val().trim(),
780 
			success : function(response) {
781 
				alert("Password updated successfully");
782 
				$.colorbox.close();
783 
			}
784 
		});
785 
	}
786 
	else {
787 
		alert("Passwords not matching");
788 
		return false;
789 
	}
790 
}
791 
 
792 
function validateAgentCreationForm(){
793 
	var formError = false;
794 
	if($('#new-agent-name').val().length == 0) {
795 
		$('#agent-name-error').html("Please enter the name");
796 
		$('#new-agent-name').addClass('agent-form-error');
797 
		formError = true;
798 
	}
799 
	if(($('#new-agent-id').val().length == 0)) {
800 
		$('#agent-email-error').html("Please enter the Email-ID");
801 
		$('#new-agent-id').addClass('agent-form-error');
802 
		formError = true;
803 
	}
804 
	if($('#create-password1').val().length == 0) {
805 
		$('#agent-password1-error').html("Please enter password");
806 
		$('#create-password1').addClass('agent-form-error');
807 
		formError = true;
808 
	} else if($('#create-password2').val().length == 0){
809 
		$('#agent-password2-error').html("Please re enter password");
810 
		$('#create-password2').addClass('agent-form-error');
811 
		formError = true;
812 
	} else if($('#create-password1').val()!=$('#create-password2').val()) {
813 
		$('#agent-password1-error').html("Please make sure you entered same passwords");
814 
		$('#create-password1').addClass('agent-form-error');
815 
		$('#create-password2').addClass('agent-form-error');
816 
		formError = true;
817 
	}
818 
 
819 
	if(formError){
820 
		return false;
821 
	}
822 
	return true;
823 
}
824 
 
825 
function clearAgentCreationForm() {
826 
		$('#agent-name-error').html("");
827 
		$('#new-agent-name').removeClass('agent-form-error');
828 
		$('#agent-email-error').html("");
829 
		$('#new-agent-id').removeClass('agent-form-error');
830 
		$('#agent-password1-error').html("");
831 
		$('#create-password1').removeClass('agent-form-error');
832 
		$('#agent-password2-error').html("");
833 
		$('#create-password2').removeClass('agent-form-error');
834 
		$('#agent-password1-error').html("");
835 
		$('#create-password1').removeClass('agent-form-error');
836 
		$('#create-password2').removeClass('agent-form-error');
837 
}
838 
 
839 
function deactivateAgent(emailId, id) {
840 
	$.ajax({
841 
		type : "POST",
842 
		url : "/crm/agent!deActivateAgent?emailId=" + emailId+ "&id=" + id,
843 
		success : function(response) {
844 
			alert("Agent : " + "deactivated successfully");
845 
			$.colorbox.close();
846 
			$('#infopane').html(response);
847 
 
848 
			var agentTable = $('#agents').dataTable({
849 
                "aaSorting" : [ [ 1, 'asc' ] ],
850 
                "bAutoWidth": false,
851 
                "aoColumns" : [{ "sWidth": "12%", "sSortDataType": "dom-text", "sType": "numeric" },//AgentID
852 
                               { "sWidth": "35%" },//Agent Name
853 
                               { "sWidth": "40%" },//Email ID
854 
                               { "sWidth": "13%", "sSortDataType": "dom-text", "sType": "numeric"}],//Manager ID
855 
                "iDisplayLength" : 10,
856 
                "sDom" : 'T<"clear">lfrtip',
857 
                "oTableTools" : {
858 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
859 
                },
860 
            });
861 
		}
862 
	});
4241 anupam.sin 863 
}