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Rev Author Line No. Line
2749 vikas 1 
var orderTable;
2 
var cartTable;
2830 vikas 3 
var userCommunicationTable;
3096 mandeep.dh 4 
 
3090 mandeep.dh 5 
function loadUserPane(domId, userId) {
3228 mandeep.dh 6 
    $.ajax({
7 
        type : "GET",
8 
        url : "/crm/user-info?userId=" + userId,
9 
        success : function(response) {
10 
            $('#' + domId).html(response);
11 
        }
12 
    });
2674 vikas 13 
}
14 
 
3228 mandeep.dh 15 
function loadOrderPane(domId, userId, orderId) {
16 
    $.ajax({
17 
        type : "GET",
18 
        url : "/crm/user-orders?userId=" + userId,
19 
        success : function(response) {
20 
            $('#' + domId).html(response);
3499 mandeep.dh 21 
            loadOrderInfo("bottom-infopane", orderId);
3228 mandeep.dh 22 
            orderTable = $('#user-orders').dataTable({
23 
                "aaSorting" : [ [ 1, 'desc' ] ],
3996 mandeep.dh 24 
                "fnDrawCallback": function() { truncateText(125); },
3228 mandeep.dh 25 
                "iDisplayLength" : 5,
3339 mandeep.dh 26 
                "sDom" : 'T<"clear">lfrtip',
27 
                "oTableTools" : {
28 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
29 
                },
3228 mandeep.dh 30 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
31 
            });
32 
        }
33 
    });
2674 vikas 34 
}
35 
 
3228 mandeep.dh 36 
function loadCartPane(domId, userId, cartId) {
37 
    $.ajax({
38 
        type : "GET",
39 
        url : "/crm/user-cart?userId=" + userId + "&cartId=" + cartId,
40 
        success : function(response) {
41 
            $('#' + domId).html(response);
42 
            cartTable = $('#user-cart').dataTable({
43 
                "aaSorting" : [ [ 1, 'desc' ] ],
44 
                "iDisplayLength" : 10,
3339 mandeep.dh 45 
                "sDom" : 'T<"clear">lfrtip',
46 
                "oTableTools" : {
47 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
48 
                },
3228 mandeep.dh 49 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
50 
            });
51 
        }
52 
    });
2714 vikas 53 
}
54 
 
3228 mandeep.dh 55 
function loadUserCommunicationPane(domId, userId) {
56 
    $.ajax({
57 
        type : "GET",
58 
        url : "/crm/user-communications?userId=" + userId,
59 
        success : function(response) {
60 
            $('#' + domId).html(response);
61 
            userCommunicationTable = $('#user-communications').dataTable({
62 
                "aaSorting" : [ [ 0, 'desc' ] ],
63 
                "iDisplayLength" : 5,
3339 mandeep.dh 64 
                "sDom" : 'T<"clear">lfrtip',
65 
                "oTableTools" : {
66 
                    "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
67 
                },
3228 mandeep.dh 68 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
69 
            });
70 
        }
71 
    });
2830 vikas 72 
}
73 
 
3499 mandeep.dh 74 
function loadOrderInfo(domId, orderId) {
3228 mandeep.dh 75 
    $.ajax({
76 
        type : "GET",
3499 mandeep.dh 77 
        url : "/crm/user-order-info?orderId=" + orderId,
3228 mandeep.dh 78 
        success : function(response) {
79 
            $('#' + domId).html(response);
3220 mandeep.dh 80 
 
3228 mandeep.dh 81 
            var trId = 'order-row-' + orderId;
82 
            if (orderTable != null) {
83 
                for ( var index in orderTable.fnGetNodes()) {
84 
                    var item = orderTable.fnGetNodes()[index];
85 
                    if ($(item).attr('id') == trId) {
86 
                        orderTable.fnDisplayRow(item);
87 
                        break;
88 
                    }
89 
                }
90 
            }
3220 mandeep.dh 91 
 
3228 mandeep.dh 92 
            $('#user-orders tr').removeClass('selected');
93 
            $('#order-row-' + orderId).addClass('selected');
94 
        }
95 
    });
2714 vikas 96 
}
97 
 
3228 mandeep.dh 98 
function loadLineInfo(domId, userId, itemId) {
99 
    $.ajax({
100 
        type : "GET",
101 
        url : "/crm/user-line-info?userId=" + userId + "&itemId=" + itemId,
102 
        success : function(response) {
103 
            $('#' + domId).html(response);
104 
            $('#user-cart tr').removeClass('selected');
105 
            $('#cart-row-' + itemId).addClass('selected');
106 
        }
107 
    });
2830 vikas 108 
}
109 
 
110 
function loadCommunicationInfo(domId, userId, commId) {
3228 mandeep.dh 111 
    $.ajax({
112 
        type : "GET",
113 
        url : "/crm/user-communication-info?userId=" + userId + "&commId="
114 
                + commId,
115 
        success : function(response) {
116 
            $('#' + domId).html(response);
117 
            $('#user-cart tr').removeClass('selected');
118 
            $('#cart-row-' + commId).addClass('selected');
119 
        }
120 
    });
3090 mandeep.dh 121 
}
122 
 
3228 mandeep.dh 123 
function loadTicketInfo(domId, ticketId, ticketTable, activityId) {
124 
    $.ajax({
125 
        type : "GET",
3405 mandeep.dh 126 
        url : "/crm/tickets/" + ticketId + "/edit",
3228 mandeep.dh 127 
        success : function(response) {
128 
            $('#' + domId).html(response);
3206 mandeep.dh 129 
 
3228 mandeep.dh 130 
            var trId = 'ticket-row-' + ticketId;
131 
            if (ticketTable != null) {
132 
                for ( var index in ticketTable.fnGetNodes()) {
133 
                    var item = ticketTable.fnGetNodes()[index];
134 
                    if ($(item).attr('id') == trId) {
135 
                        ticketTable.fnDisplayRow(item);
136 
                        break;
137 
                    }
138 
                }
139 
            }
3206 mandeep.dh 140 
 
3228 mandeep.dh 141 
            $('#tickets tr').removeClass('selected');
142 
            $('#' + trId).addClass('selected');
143 
 
144 
            // For tickets accessed from activity page
145 
            if (activityId != null) {
3339 mandeep.dh 146 
                $('#activity tr').removeClass('selected');
3228 mandeep.dh 147 
                $('#activity-row-' + activityId).addClass('selected');
148 
            }
3546 mandeep.dh 149 
 
150 
            $('#order-table').dataTable({
151 
                "aaSorting" : [ [ 2, 'desc' ] ],
152 
                "iDisplayLength" : 5,
153 
                "fnDrawCallback": function() {truncateText(100);},
154 
                "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
155 
            });
3228 mandeep.dh 156 
        }
157 
    });
3090 mandeep.dh 158 
}
159 
 
3405 mandeep.dh 160 
function createTicketDataTable(domId) {
3499 mandeep.dh 161 
    var ticketsTable = $('#' + domId).dataTable({
3339 mandeep.dh 162 
         "aaSorting" : [ [ 2, 'desc' ] ],
163 
//         "bAutoWidth": false,
164 
//         "aoColumns" : [{ "sWidth": "5%" },
3578 mandeep.dh 165 
//                        { "sWidth": "20%" },
166 
//                        { "sWidth": "20%" },
167 
//                        { "sWidth": "12.5%" },
168 
//                        { "sWidth": "12.5%" },
169 
//                        { "sWidth": "10%" },
170 
//                        { "sWidth": "10%" },
171 
//                        { "sWidth": "10%" }],
3546 mandeep.dh 172 
        "fnDrawCallback": function() {truncateText(85);},
3339 mandeep.dh 173 
        "iDisplayLength" : 5,
174 
        "sDom" : 'T<"clear">lfrtip',
175 
        "oTableTools" : {
176 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
177 
        },
178 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
179 
    });
3499 mandeep.dh 180 
 
181 
    return ticketsTable;
3339 mandeep.dh 182 
}
183 
 
3422 mandeep.dh 184 
function loadActivityInfo(domId, activityId) {
3228 mandeep.dh 185 
    $.ajax({
186 
        type : "GET",
3422 mandeep.dh 187 
        url : "/crm/activity-info?activityId=" + activityId,
3228 mandeep.dh 188 
        success : function(response) {
189 
            $('#' + domId).html(response);
3339 mandeep.dh 190 
            $('#activity tr').removeClass('selected');
3228 mandeep.dh 191 
            $('#activity-row-' + activityId).addClass('selected');
3390 mandeep.dh 192 
            $('#activity').css('table-layout', 'fixed');
3228 mandeep.dh 193 
        }
194 
    });
3090 mandeep.dh 195 
}
196 
 
3405 mandeep.dh 197 
function createActivityDataTable(domId) {
3499 mandeep.dh 198 
    var activityTable = $('#' + domId).dataTable({
3339 mandeep.dh 199 
        "aaSorting" : [ [ 4, 'desc' ] ],
200 
        "iDisplayLength" : 5,
201 
        "sDom" : 'T<"clear">lfrtip',
3546 mandeep.dh 202 
        "fnDrawCallback": function() {truncateText(95);},
3339 mandeep.dh 203 
        "oTableTools" : {
204 
            "sSwfPath" : "swf/copy_cvs_xls_pdf.swf"
205 
        },
206 
        "aLengthMenu" : [ [ 5, 10, 20, -1 ], [ 5, 10, 20, "All" ] ]
207 
    });
3499 mandeep.dh 208 
 
209 
    return activityTable;
3339 mandeep.dh 210 
}
211 
 
3405 mandeep.dh 212 
function loadTicketCreationForm(domId, params) {
3228 mandeep.dh 213 
    $.ajax({
214 
        type : "GET",
3339 mandeep.dh 215 
        url : "/crm/tickets/new",
3405 mandeep.dh 216 
        data : params,
3339 mandeep.dh 217 
        success : function(response) {
218 
            $('#' + domId).html(response);
219 
        }
220 
    });
221 
}
222 
 
3405 mandeep.dh 223 
function loadActivityCreationForm(domId, params) {
3339 mandeep.dh 224 
    $.ajax({
225 
        type : "GET",
226 
        url : "/crm/activity/new",
3405 mandeep.dh 227 
        data : params,
3339 mandeep.dh 228 
        success : function(response) {
229 
            $('#' + domId).html(response);
230 
        }
231 
    });
232 
}
233 
 
3090 mandeep.dh 234 
function updateTicket(domId, ticketId, params) {
3228 mandeep.dh 235 
    $.ajax({
236 
        type : "PUT",
3405 mandeep.dh 237 
        url : "/crm/tickets/" + ticketId + "?" + params,
3228 mandeep.dh 238 
        success : function(response) {
3339 mandeep.dh 239 
            var ticketTable = $('table[id$="tickets"]');
240 
            if (ticketTable.length == 1) {
241 
                var rowIndex = ticketTable.dataTable().fnGetPosition($('tr#ticket-row-' + ticketId)[0]);
242 
                var responseObj = jQuery(response);
3546 mandeep.dh 243 
                var actionMessages = responseObj.find('#action-messages').html();
3339 mandeep.dh 244 
                responseObj.find('#ticket-row-' + ticketId).children().each(
245 
                        function(i, item) {
246 
                            var th = responseObj.find('th').eq(i);
247 
                            if (th.text() == "Ticket Id") {
248 
                                return;
249 
                            }
250 
 
251 
                            var thOld = ticketTable.find('th').filter(
252 
                                    function(index) {
253 
                                        if ($(this).text() == th.text()) {
254 
                                            return true;
255 
                                        }
256 
 
257 
                                        return false;
258 
                                    });
259 
 
260 
                            if (thOld != null) {
261 
                                ticketTable.dataTable().fnUpdate($(item).text(), rowIndex, $(thOld).index(), true, false);
262 
                            }
263 
                        });
264 
 
3546 mandeep.dh 265 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
3339 mandeep.dh 266 
                ticketTable.css('table-layout', 'fixed');
3546 mandeep.dh 267 
 
268 
                var alertString = jQuery.trim(actionMessages);
269 
                if (alertString != '') {
270 
                    alert(alertString);
271 
                }
3339 mandeep.dh 272 
            }
273 
            else {
274 
                loadTicketInfo("bottom-infopane", ticketId, null, null);
275 
            }
276 
 
3499 mandeep.dh 277 
            truncateText(85);
3339 mandeep.dh 278 
        }
279 
    });
280 
}
281 
 
3090 mandeep.dh 282 
function createTicket(domId, params) {
3228 mandeep.dh 283 
    $.ajax({
284 
        type : "POST",
3339 mandeep.dh 285 
        url : "/crm/tickets",
3228 mandeep.dh 286 
        data : params,
287 
        success : function(response) {
288 
            $('#' + domId).html(response);
3405 mandeep.dh 289 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 290 
        }
291 
    });
3090 mandeep.dh 292 
}
293 
 
294 
function createActivity(domId, params) {
3228 mandeep.dh 295 
    $.ajax({
296 
        type : "POST",
3339 mandeep.dh 297 
        url : "/crm/activity",
3228 mandeep.dh 298 
        data : params,
299 
        success : function(response) {
300 
            $('#' + domId).html(response);
3405 mandeep.dh 301 
            var activityTable = createActivityDataTable('activity');
3228 mandeep.dh 302 
        }
303 
    });
3106 mandeep.dh 304 
}
305 
 
306 
function goToHomePage() {
3228 mandeep.dh 307 
    document.location.href = "/crm";
3106 mandeep.dh 308 
}
309 
 
3422 mandeep.dh 310 
function loadTickets(domId, getURL, ticketId) {
3228 mandeep.dh 311 
    $.ajax({
312 
        type : "GET",
3234 mandeep.dh 313 
        url : getURL,
3228 mandeep.dh 314 
        success : function(response) {
315 
            $('#' + domId).html(response);
3405 mandeep.dh 316 
            var ticketTable = createTicketDataTable('tickets');
3422 mandeep.dh 317 
            if (ticketId != null) {
318 
                loadTicketInfo("bottom-infopane", ticketId, ticketTable.dataTable(), null);
319 
                ticketTable.css('table-layout', 'fixed');
320 
            }
3228 mandeep.dh 321 
        }
322 
    });
3106 mandeep.dh 323 
}
3137 mandeep.dh 324 
 
3422 mandeep.dh 325 
function processActivityTypeChange(activityType) {
3269 mandeep.dh 326 
    if (activityType == "SEND_EMAIL_TO_CUSTOMER") {
3228 mandeep.dh 327 
        $.colorbox({
328 
            inline : true,
3519 mandeep.dh 329 
            width : "775px",
330 
            height : "445px",
3228 mandeep.dh 331 
            href : "div#mail-div",
332 
            onClosed : function() {
3519 mandeep.dh 333 
				CKEDITOR.instances['mail-body'].destroy(false);
3228 mandeep.dh 334 
                $("div#mail-div").hide();
335 
                $('select#activity-type').val('OTHER');
336 
            }
337 
        });
3206 mandeep.dh 338 
 
3228 mandeep.dh 339 
        $("div#mail-div").show();
3701 mandeep.dh 340 
        $('#mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
3228 mandeep.dh 341 
    }
4020 mandeep.dh 342 
    else if (activityType == "ESCALATE_TICKET") {
343 
        $.colorbox({
344 
            inline : true,
345 
            width : "675px",
4027 mandeep.dh 346 
            height : "560px",
4020 mandeep.dh 347 
            href : "div#escalation-div",
348 
            onClosed : function() {
349 
                CKEDITOR.instances['escalation-mail-body'].destroy(false);
350 
                $("div#escalation-div").hide();
351 
                $('select#activity-type').val('OTHER');
352 
            }
353 
        });
354 
 
355 
        $("div#escalation-div").show();
356 
        $('#escalation-mail-body').ckeditor({toolbar : 'Basic', scayt_autoStartup : true});
357 
    }
3206 mandeep.dh 358 
}
359 
 
360 
function processInputFormSubmit() {
3228 mandeep.dh 361 
    $.ajax({
362 
        type : "POST",
363 
        url : "/crm/",
364 
        success : function(response) {
365 
            $.html(response);
3405 mandeep.dh 366 
            var ticketTable = createTicketDataTable('tickets');
3228 mandeep.dh 367 
        }
368 
    });
3339 mandeep.dh 369 
}
370 
 
371 
function listActivities(domId, params) {
372 
    $.ajax({
373 
        type : "GET",
374 
        url : "/crm/activity",
375 
        data : params,
376 
        success : function(response) {
377 
            $('#' + domId).html(response);
3405 mandeep.dh 378 
            var activityTable = createActivityDataTable('activity');
3339 mandeep.dh 379 
        }
380 
    });
381 
}
382 
 
383 
function truncateText(widthSize) {
384 
    $(".truncated-text").truncate({
385 
        width : widthSize,
386 
        addtitle : true
387 
    });
388 
}
3390 mandeep.dh 389 
 
390 
function markAsRead(activityId) {
391 
    $.ajax({
392 
        type : "POST",
393 
        url : "/crm/activity!markAsRead?activityId=" + activityId,
394 
        success: function(response) {
395 
            listActivities('infopane', "creatorId=1");
396 
        }
397 
    });
398 
}
3397 mandeep.dh 399 
 
400 
function loadAdvancedSearchBox() {
401 
    $.colorbox({
402 
        inline : true,
403 
        width : "535px",
404 
        height : "465px",
405 
        href : "form#search",
406 
        onClosed : function() {
407 
            $("form#search").hide();
408 
        }
409 
    });
410 
 
411 
    $("form#search").show();
412 
}
413 
 
414 
function processSearchEntityChange(searchEntity) {
415 
    if (searchEntity == "Tickets") {
416 
        $("#assignee").show();
417 
        $("#creator").hide();
418 
    }
419 
    else if (searchEntity == "Activities") {
420 
        $("#assignee").hide();
421 
        $("#creator").show();
422 
    }
423 
}
3499 mandeep.dh 424 
 
425 
function increaseTrustLevel(domId, userId, trustLevelDelta) {
426 
    $.ajax({
427 
        type : "PUT",
428 
        url : "/crm/user-info/" + userId + "?trustLevelDelta=" + trustLevelDelta,
429 
        success : function(response) {
430 
            $('#' + domId).html(response);
431 
        }
432 
    });
433 
}
434 
 
3546 mandeep.dh 435 
function updateOrderStatus(domId, ticketId, orderId, orderStatus) {
3499 mandeep.dh 436 
    $.ajax({
3546 mandeep.dh 437 
        type : "POST",
438 
        url : "/crm/tickets!updateOrderStatus?id=" + ticketId + "&orderId=" + orderId + "&orderStatus=" + orderStatus,
3499 mandeep.dh 439 
        success : function(response) {
3546 mandeep.dh 440 
            $('#' + domId).html(response);
3499 mandeep.dh 441 
        }
442 
    });
3711 mandeep.dh 443 
}
444 
 
445 
function loadUnreadActivities(domId) {
446 
    $.ajax({
447 
        type : "GET",
448 
        url : "/crm/activity!getUnreadActivities",
449 
        success : function(response) {
450 
            $('#' + domId).html(response);
451 
            var activityTable = createActivityDataTable('activity');
452 
        }
453 
    });
454 
}