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vikas |
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html xmlns="http://www.w3.org/1999/xhtml">
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<head>
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mandeep.dh |
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<link rel="stylesheet" href="/crm/css/common.css" type="text/css" />
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<link rel="stylesheet" href="/crm/css/demo_table.css" type="text/css" />
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<link rel="stylesheet" href="/crm/css/colorbox.css" type="text/css" />
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mandeep.dh |
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<link rel="stylesheet" href="/crm/css/TableTools.css" type="text/css" />
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<link rel="stylesheet" href="/crm/css/TableTools_JUI.css" type="text/css" />
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mandeep.dh |
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<script type="text/javascript" src="js/jquery.js"></script>
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<script type="text/javascript" src="js/jquery.dataTables.min.js"></script>
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mandeep.dh |
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<script type="text/javascript" src="js/dataTables.fnDisplayRow.js"></script>
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mandeep.dh |
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<script type="text/javascript" src="js/TableTools.min.js"></script>
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mandeep.dh |
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<script type="text/javascript" src="js/jquery.validate.js"></script>
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<script type="text/javascript" src="js/jquery.truncate.min.js"></script>
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mandeep.dh |
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<script type="text/javascript" src="js/jquery.colorbox-min.js"></script>
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mandeep.dh |
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<script type="text/javascript" src="ckeditor/ckeditor.js"></script>
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<script type="text/javascript" src="ckeditor/adapters/jquery.js"></script>
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mandeep.dh |
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<script type="text/javascript" src="js/common.js"></script>
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<script type="text/javascript" src="js/events.js"></script>
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vikas |
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<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
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mandeep.dh |
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<title>Saholic CRM</title>
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vikas |
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</head>
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<body>
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mandeep.dh |
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<div id="spinner-div" class="hidden">
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mandeep.dh |
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<img id="ajax-img" class="center-image" src="images/ajax-loader.gif" />
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</div>
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vikas |
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<!-- main-->
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<div id="topbar">
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mandeep.dh |
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<div id="topbar-left">
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mandeep.dh |
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<h2 class="home-page">Saholic CRM</h2>
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mandeep.dh |
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<form id="input-form" action="">
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anupam.sin |
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<label>
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<span>Mobile No:</span>
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</label>
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<input type="text" size="10" name="mobileNumber" id="mobileNumber"/>
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mandeep.dh |
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<label>
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<span>Customer Id(Email):</span>
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</label>
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mandeep.dh |
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<input type="text" name="email" id="email" />
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mandeep.dh |
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<label>
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<span>Order Id:</span>
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</label>
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mandeep.dh |
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<input type="text" name="orderId" size="5" id="orderId"/>
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mandeep.dh |
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<label>
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<span>Ticket Id:</span>
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</label>
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mandeep.dh |
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<input type="text" name="ticketId" class="ticketId" size="4" id="ticketId"/>
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anupam.sin |
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<br>
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<label>
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<span>Recharge Order Id:</span>
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</label>
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<input type="text" name="rechargeOrderId" id="rechargeOrderId"/>
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<label>
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<span>Device Number:</span>
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</label>
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<input type="text" name="deviceNumber" id="deviceNumber"/>
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anupam.sin |
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<label>
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<span>Amazon Id:</span>
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</label>
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<input type="text" size="10" name="amazonId" id="amazonId"/>
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| 13324 |
manish.sha |
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<label>
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<span>Master Order Id:</span>
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</label>
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<input type="text" size="10" name="masterOrderId" id="masterOrderId"/>
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anupam.sin |
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anupam.sin |
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<input type="submit" name="submit" id="submit" value="Search"/>
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mandeep.dh |
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</form>
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</div>
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<div id="topbar-right">
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<label >Welcome $action.getAgentName()</label>
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<br />
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<a href="/crm/change-password.html">
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Change Password
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</a>
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<br />
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<a href="/crm/login!logout">
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Logout
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</a>
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</div>
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vikas |
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</div>
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anupam.sin |
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<div id="line">
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<hr id="separator-line">
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</div>
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vikas |
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<div id="middle">
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mandeep.dh |
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<div id="sidebar">
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mandeep.dh |
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#if($action.canViewDelayedDeliveries())
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<span>Delayed delivery tickets:
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<a class="open-delayed-delivery-tickets" href="#">$action.getOpenDelayedDeliveryTicketCount()</a>
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</span>
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<br />
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#end
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mandeep.dh |
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#if($action.canViewFailedPayments())
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<span>Failed Payments tickets:
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<a class="open-failed-payments-tickets" href="#">$action.getOpenFailedPaymentsTicketCount()</a>
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</span>
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<br />
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anupam.sin |
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#end
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#if($action.canViewFlaggedPayments())
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<span>Flagged Payments tickets:
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<a class="open-flagged-payments-tickets" href="#">$action.getOpenFlaggedPaymentsTicketCount()</a>
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</span>
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<br />
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mandeep.dh |
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#end
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mandeep.dh |
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#if($action.canVerifyCOD())
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mandeep.dh |
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<span>Pending COD verification tickets:
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<a class="pending-cod-verification-tickets" href="#">$action.getPendingCodVerificationCount()</a>
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</span>
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<br />
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anupam.sin |
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#end
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#if($action.canViewDoaRequests())
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<span>DOA Request tickets:
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<a class="doa-request-tickets" href="#">$action.getDoaRequestCount()</a>
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</span>
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mandeep.dh |
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<br />
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anupam.sin |
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#end
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#if($action.canViewReturnRequests())
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<span>Return Request tickets:
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<a class="return-request-tickets" href="#">$action.getReturnRequestCount()</a>
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</span>
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<br />
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kshitij.so |
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#end
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#if($action.canViewLowInventoryCancellation())
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<span>Low Inventory Cancellation:
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<a class="low-inventory-tickets" href="#">$action.getLowInventoryTicketsCount()</a>
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</span>
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<br />
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anupam.sin |
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#end
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manish.sha |
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<!-- Start:- Added By Manish Sharma for Creating a new Ticket: Category- RTO Refund on 21-Jun-2013 -->
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#if($action.canViewRTORefunds())
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<span>RTO Refunds Ticket Count:
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<a class="rto-refunds-tickets" href="#">$action.getRTORefundsCount()</a>
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</span>
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<br />
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#end
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<!-- End:- Added By Manish Sharma for Creating a new Ticket: Category- RTO Refund on 21-Jun-2013 -->
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kshitij.so |
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#if($action.canViewBulkOrderEnquiry())
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<span>Bulk Order Enquiry Ticket Count:
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<a class="bulk-order-enquiry-tickets" href="#">$action.getBulkOrderEnquiryCount()</a>
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</span>
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<br />
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#end
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anupam.sin |
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<br />
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kshitij.so |
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anupam.sin |
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#if($action.canViewOrderCancellation())
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<span>Order Cancellation Tickets:
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<a id="order-cancellation-tickets" href="#">$action.getOrderCancellationCount()</a>
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</span>
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<br />
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#end
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amar.kumar |
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#if($action.canViewStorePickupTickets())
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amar.kumar |
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<span>Store-Pickup Tickets:
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<a id="store-pickup-tickets" href="#">$action.getOpenStorePickupTicketCount()</a>
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</span>
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<br />
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amar.kumar |
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#end
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mandeep.dh |
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<span>Unassigned tickets:
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<a class="unassigned-tickets" href="#">$action.getUnassignedTicketCount()</a>
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</span>
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<br />
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mandeep.dh |
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<span >Unread customer activities:
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mandeep.dh |
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<a href="#" class="list-customer-activity">
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$action.getCustomerActivityCount()
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</a>
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</span>
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<br />
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mandeep.dh |
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<br />
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<span >My unread activities:
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<a href="#" class="list-my-unread-activity">
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$action.getAgentUnreadActivityCount()
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</a>
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</span>
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<br />
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mandeep.dh |
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<span>My open tickets:
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mandeep.dh |
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<a class="my-open-tickets" agentIds="$action.getCurrentAgentEmailId()" href="#">$action.getAgentOpenTicketCount()</a>
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mandeep.dh |
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</span>
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mandeep.dh |
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<br />
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mandeep.dh |
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<br />
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mandeep.dh |
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<a class="create-ticket" href="#">
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Create new Ticket
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</a>
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<br />
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<a href="#" class="create-activity">
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Create new Activity
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</a>
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mandeep.dh |
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<br />
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<br />
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<a title="Open Advanced search box" class="advanced-search" href="#">Advanced search</a>
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<form id="search" class="hidden">
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<table >
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<tr >
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<td >
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<label >Search: </label>
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</td>
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<td >
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<select id="searchEntity" name="searchEntity" class="width10">
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<option value="Tickets" selected="selected">Tickets</option>
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<option value="Activities">Activities</option>
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</select>
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</td>
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</tr>
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<tr >
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<td >
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mandeep.dh |
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<label >Ticket Category: </label>
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</td>
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<td >
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<select id="searchCategories" name="category" class="width10" size="4">
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<option value="" selected="selected">- ANY -</option>
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#foreach( $category in $action.getTicketCategories() )
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<option value="$category.name()">$category.name()</option>
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#end
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</select>
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</td>
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</tr>
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<tr id="activityTypes" class="hidden">
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<td ><label id="activityType">Activity type: </label></td>
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<td >
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<select id="searchActivityTypes" name="type" class="width10" size="4">
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<option value="" selected="selected">- ANY -</option>
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#foreach( $type in $action.getActivityTypes() )
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<option value="$type.name()">$type.name()</option>
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#end
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</select>
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</td>
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</tr>
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<tr >
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<td >
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mandeep.dh |
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<label id="assignee">Assignee(s): </label>
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<label id="creator" class="hidden">Creator(s): </label>
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</td>
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<td >
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| 4142 |
mandeep.dh |
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<select id="agentIds" name="agentIds" class="width10" multiple="multiple" size="5">
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mandeep.dh |
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#foreach( $agent in $action.getAllAgents() )
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#if($agent.getEmailId() == $action.getCurrentAgentEmailId())
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<option value="$agent.getEmailId()" selected="selected">$agent.getEmailId()</option>
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#else
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<option value="$agent.getEmailId()">$agent.getEmailId()</option>
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#end
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#end
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</select>
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</td>
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</tr>
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| 7599 |
kshitij.so |
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<!-- Start:- Added By Manish Sharma for Searching Tickets/Activities using Mobile No. on 21-Jun-2013 -->
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<tr>
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<td>
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<label id="customerMobileNumber">Customer Mobile No: </br> (Enter 10 digit Mobile No.)</label>
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</td>
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<td ><input size="10" name="customerMobileNumber" id="customerMobileNumber" type="text" value="" maxlength="10" /> </td>
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</tr>
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<!-- End:- Added By Manish Sharma for Searching Tickets/Activities using Mobile No. on 21-Jun-2013 -->
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| 3397 |
mandeep.dh |
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<tr >
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<td ><label >Start timestamp: </label></td>
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<td ><input name="startTimestamp" type="text" value="$action.getYesterday()"/> </td>
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</tr>
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<tr >
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<td ><label >End timestamp: </label></td>
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<td ><input name="endTimestamp" type="text" value="$action.getToday()"/> </td>
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</tr>
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<tr >
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<td ></td>
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<td>
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<input type="submit" value="Search"/>
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</td>
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</tr>
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</table>
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</form>
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| 4793 |
amar.kumar |
269 |
<br />
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| 5909 |
amar.kumar |
270 |
#if($action.canViewAllOpenTickets())
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<a href="#" class="open-tickets">
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View All Open Tickets
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</a>
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#end
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<br/>
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| 4793 |
amar.kumar |
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#if($action.canManageAgents())
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<a href="#" class="manage-agents">
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Manage Agents
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</a>
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#end
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| 3106 |
mandeep.dh |
281 |
</div>
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<div id="infopane">
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| 3397 |
mandeep.dh |
283 |
<div id="spinner-div" class="hidden">
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| 3151 |
mandeep.dh |
284 |
<img id="ajax-img" src="images/ajax-loader.gif" />
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</div>
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mandeep.dh |
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<span>Please enter user id(email), user mobile no, order id or ticket id.</span>
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#set($messages = $action.getActionMessages())
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#if($messages && $messages.size() != 0)
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#foreach($message in $messages)
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<br/>$message
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#end
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| 2724 |
vikas |
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#end
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mandeep.dh |
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mandeep.dh |
294 |
#set($messages = $action.getActionErrors())
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#if($messages && $messages.size() != 0)
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#foreach($message in $messages)
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<span class="error"><br/>$message</span>
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#end
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| 2724 |
vikas |
299 |
#end
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mandeep.dh |
300 |
</div>
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| 2724 |
vikas |
301 |
</div>
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<div id="footer">
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</div>
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| 3422 |
mandeep.dh |
304 |
<script type="text/javascript" charset="utf-8">
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$(function(){
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#if($action.getTicketId() && not $action.getTicketId().isEmpty())
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loadTickets('infopane', "/crm/tickets!searchTickets?id=" + $action.getTicketId(), $action.getTicketId());
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#end
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mandeep.dh |
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